New Town Suites
New Town Suites
New Town Suites
New Town Suites
New Town Suites
New Town Suites
New Town Suites

Removed from saved list

7.7

Very good

661 reviews

661 reviews

Housekeeping31
Shops21
View15

Nice dan clean ,so big the room

Soo
- Feb 21, 2022
See map

8.8

Excellent

Location rating score

Excellent location
Excellent for walking
Parking
Available
Walkable places
Sunway Pyramid

160 m

Sunway Lagoon

400 m

Scream Park

420 m

The Bottle’s

420 m

Popular landmarks
KL Bird Park

11.8 km

Chinatown - Kuala Lumpur

12.5 km

Central Market

12.6 km

Menara Kuala Lumpur

13.8 km

Jalan Alor

13.9 km

Closest landmarks
Nickelodeon Lost Lagoon

570 m

Monash University

670 m

Sunway Medical Centre

680 m

Sunway College

710 m

Klinik Sri Subang

740 m

Entire apartment

New Town Suites

Bandar Sunway, Kuala Lumpur, Malaysia - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Bandar Sunway part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Excellent view

Free Wi-Fi in all rooms!

Currency exchange

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Preventative Equipment
Hand sanitizer

Facilities

Airport transfer

Airport transfer

Valet parking

Shuttle service

Fitness center

Hot tub

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.0
Distance to city center19.1 km
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport8.6 km

Rooms available at New Town Suites

Excellent
Room comfort & quality

8.8

Studio Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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Family Studio
...
  • Room size: 51 m²/549 ft²
  • Outdoor view
  • 1 queen bed and 1 king bed
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Studio
...
  • Room size: 51 m²/549 ft²
  • Outdoor view
  • 1 king bed
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Deluxe Studio
...
  • Room size: 55 m²/592 ft²
  • Outdoor view
  • 1 single bed and 1 king bed
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Suite
...
  • Room size: 51 m²/549 ft²
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Room Assigned on Arrival
...
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    Suite (No Window,Area:51)
    ...
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      Studio
      ...
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        Suite (no window)
        ...
          Enter dates to see prices
          Deluxe Studio (No Window)
          ...
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            Frequently asked questions

            What time is check-in and check-out at New Town Suites?

            Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The apartment offers luggage storage to guests for before check-in and after check-out. The apartment also offers 24-hour check-in.

            How do I get to New Town Suites?

            New Town Suites is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the apartment know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at New Town Suites also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the apartment. For those who wish to drive their own cars, New Town Suites has a car park available for guests. You can drive in and park yourself, or use valet service offered at the apartment. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the apartment can arrange both taxis or car rental.

            What is the smoking policy at New Town Suites?

            New Town Suites does not permit smoking in any of its rooms, but allows smoking in designated areas.

            What is the closest train, metro, or bus station to New Town Suites?

            The closest train, metro, or bus station is Setia Jaya KTM Station, 1.2 km away from New Town Suites.

            What restaurants are nearby New Town Suites?

            New Town Suites’s neighborhood is Bandar Sunway which includes popular restaurants such as Taste Enclave @ Pyramid Tower Hotel East, The Resort Cafe and Fuzion.

            What popular shopping places are close to New Town Suites?

            New Town Suites is located in Bandar Sunway area which features shopping places such as Sunway Pyramid.

            What are popular attractions near New Town Suites?

            New Town Suites is located in Bandar Sunway area, which is famous for attractions such as Sunway Lagoon, Scream Park and Nickelodeon Lost Lagoon.

            Show more questions
            See map

            Explore the neighborhood

            What people love about New Town Suites

            • 10

              Exceptional
              Cleanliness

              "Nice dan clean ,so big the room"

              Soo

              |

              February 21, 2022

            • 8.8

              Excellent

              "Pleasant stay"

              lolita

              |

              January 1, 2022

            • 8.8

              Excellent

              "The short stay I had in the hotel was great."

              Mia

              |

              August 16, 2021

            Property ranking|Compared to 6,317 Kuala Lumpur properties
            See all rankings
            Room comfort score
            8.8/10
            Location score
            8.8/10
            Room size
            50 sqm.
            Value for money score
            8/10
            Better than
            99
            %
            of Kuala Lumpur properties
            Better than
            96
            %
            of Kuala Lumpur properties
            Bigger than
            94
            %
            of Kuala Lumpur properties
            Better than
            91
            %
            of Kuala Lumpur properties
            Overall rating:

            7.7

            Very good
            661 reviews
            Cleanliness
            7.4
            Facilities
            7.2
            Location
            8.8
            Read all reviews >
            What travelers say they love:
            Bilik yang sangat luas, selesa, temoat strategik.
            aryati from Malaysia
            Family with older children
            More about New Town Suites

            More about New Town Suites

            New Town Suites

            When you are looking for comfortable and convenient accommodations in Kuala Lumpur, make New Town Suites your home away from home. A stay at New Town Suites ensures an easy access to the lively city and all of its wonders.
            Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by New Town Suites. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Kuala Lumpur can be assisted with taxi, car hire and shuttle services available.
            Parking is provided for guests by the apartment. You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out and luggage storage. The apartment's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundry service offered at New Town Suites.
            The apartment's daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the New Town Suites. The apartment is entirely non-smoking. Smoking may only take place in restricted designated areas.
            Rooms at New Town Suites are designed with the guest in mind. To enhance your stay, some rooms at the apartment come with air conditioning. The specially-designed rooms at New Town Suites offer a layout option like a balcony or terrace. The apartment's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
            You may be assured to know that a refrigerator, bottled water and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer provided in some guest bathrooms.


            Dining and things to do

            What's better than a good cup of coffee? Start every vacation day at the apartment with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the apartment. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
            Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, New Town Suites has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the hot tub. With the apartment's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like non-motorized water sports.
            You won't need to go far to experience fun water sports, with the convenience of water park provided. Test your skills! Get competitive with your travel group or other guests, at the apartment's bowling alley. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


            Around the property

            Venture outside the apartment and explore Kuala Lumpur. You're sure to want to visit Menara Kuala Lumpur located 13.8 km away, among the most sought-after photographs for anyone visiting Kuala Lumpur.


            Reasons to stay here

            Verified reviews for this apartment's food and dining options score it better than 99% of accommodations in the city.
            Travelers who stayed here really appreciated the location, scoring it better than 95% of the city's other options.
            This accommodation beats more than 99% of competition in the city on room comfort.

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            Amenities and facilities
            Very good
            Facilities

            7.2

            Most talked about facilities

            Housekeeping

            30 mentions

            Internet

            8 mentions

            Check in/Check Out

            6 mentions

            View

            5 mentions

            Languages spoken

            • English
            • Chinese [Cantonese]
            • Chinese [Mandarin]
            • Malay

            Accessibility

            • Wheelchair accessible

            Internet access

            • Free Wi-Fi in all rooms!
            • Internet services
            • Wi-Fi [portable rental]
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Bowling alley
            • Fitness center
            • Hot tub
            • Ticket services
            • Tours
            • Water park
            • Water sports (non-motorized)

            Cleanliness and safety

            • Hand sanitizer
            • Physical distancing of at least 1 meter
            • Rooms sanitized between stays
            • Safe dining setup
            • Staff trained in safety protocol

            Dining, drinking, and snacking

            • Coffee shop
            • Restaurants
            • Vending machine

            Services and conveniences

            • Air conditioning in public area
            • Cash withdrawal
            • Convenience store
            • Currency exchange
            • Daily housekeeping
            • Elevator
            • Facilities for disabled guests
            • Invoice provided
            • Laundry service
            • Luggage storage
            • Postal service
            • Shops
            • Smoke-free property
            • Smoking area

            For the kids

            • Family room

            Access

            • Check-in/out [express]
            • Check-in/out [private]
            • Check-in [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Security [24-hour]

            Getting around

            • Airport transfer
            • Car park [on-site]
            • Rental car
            • Shuttle service
            • Taxi service
            • Valet parking

            Available in all rooms

            • Air conditioning
            • Balcony/terrace
            • Bathtub
            • Desk
            • Free bottled water
            • Hair dryer
            • Kitchenette
            • Mini bar
            • Non-smoking
            • Refrigerator
            • Satellite/cable channels
            • Shower
            • Wi-Fi [charges apply]
            Location
            Persiaran Lagoon, Bandar Sunway, Bandar Sunway, Kuala Lumpur, Malaysia, 46150
            Excellent
            Location

            8.8

            Airports

            • Sultan Abdul Aziz Shah Airport (SZB)
              8.6 km
            • Kuala Lumpur International Airport (KUL)
              38.3 km

            Public transportation

            • Setia Jaya KTM Station
              1.3 km
            • Seri Setia
              2.0 km

            Hospital or clinic

            • Sunway Medical Centre
              680 m 13 min walk

            Convenience store

            • On-site

            Cash withdrawal

            • ATM on-site
            What's nearby

            Popular landmarks

            • KL Bird Park
              11.8 km
            • Chinatown - Kuala Lumpur
              12.5 km
            • Central Market
              12.6 km
            • Menara Kuala Lumpur
              13.8 km
            • Jalan Alor
              13.9 km
            • Pavilion Kuala Lumpur
              14.4 km
            • KLCC - Bukit Bintang Pedestrian Walkway
              14.6 km
            • Aquaria KLCC
              14.7 km
            • Petronas Twin Towers
              14.9 km
            • KLCC Park
              15.0 km

            Nearby landmarks

            • Sunway Pyramid
              160 m
            • Sunway Lagoon
              400 m
            • Scream Park
              420 m
            • The Bottle’s
              420 m
            • Nickelodeon Lost Lagoon
              570 m
            • Monash University
              670 m
            • Sunway Medical Centre
              680 m
            • Sunway College
              710 m
            • Klinik Sri Subang
              740 m
            • Sun-U Residence Car Park
              740 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-1 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib may be requested directly from the property.
            Children 2-11 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 12 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • Guests are required to provide an estimated check-in time to the property prior to arrival.
            • The property is independently operated by an individual owner and does not have a proper reception area. Guests must attend an organized meet-and-greet session to receive keys and further contact details regarding the property.
            • The property requires a refundable security deposit of 300 MYR upon check-in.
            • When booking more than 5 rooms, different policies and additional supplements may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from15:00
            • Check-in until22:00
            • Check-out until12:00
            • Reception open until22:00

            Getting around

            • Distance from city center19.1 km
            • Travel time to airport (minutes)37

            The property

            • Number of rooms 40
            • Year property opened2004
            • Most recent renovation2013

            Reviews of New Town Suites from real guests

            Provided by verified guests of Agoda
            7.8
            /
            10
            Cleanliness7.4
            Facilities7.2
            Location8.8
            Room comfort and quality8.8
            Service7.6
            Value for money8.0
            High score for Kuala Lumpur
            Rating
            9+ Exceptional (97)
            8-9 Excellent (50)
            7-8 Very Good (49)
            6-7 Good (20)
            <6 Below Expectation (62)
            Time of the year
            Mar - May (71)
            Jun - Aug (41)
            Sep - Nov (68)
            Dec - Feb (98)
            All guests (634)
            All languages

            Show reviews that mention 

            Showing 278 verified guest comments
            12345
            10.0
            Exceptional
            Khor from Malaysia
            Couple
            Studio Suite
            Stayed 1 night in January 2017

            Great Hotel To Stay. Good Location”

            Very happy staying in New Town Suites. Hassle Free check in. Very good customer service staff and big clean room. Internet is fast. Just walk downstairs and it's the famous shopping Centre Sunway Pyramid. There's so many restaurants in the mall and also mamak food across the street. Very good location Hotel

            Reviewed January 18, 2017

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            10.0
            Exceptional
            Kim from Malaysia
            Couple
            Studio Suite
            Stayed 1 night in January 2017

            Wonderful Room + Location”

            Connected to Sunway Pyramid and Sunway Convention Center. Definitely very nice location of this hotel and it's very well properly managed by the hotel operator. Their check in experience is simple yet personalised. Felt very much like a VIP, of course when you consider the price that we are paying, didn't expected for such a unit. When we entered the room, it's bigger than any of the Sunway Hotels for this price that you are paying. Room was really nice and comfortable, equipped with very fast internet. They also have a gym room and a laundry place with coin automated machines but didn't use it due to my short stay. Maybe I should bring my runners together when I'm staying here the next round. Definitely would come back and stay here again whenever I'm visiting the area again to enjoy their service again.

            Reviewed March 06, 2017

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            10.0
            Exceptional
            ALFRED from Singapore
            Couple
            Studio Suite
            Stayed 1 night in January 2019

            Wonderful Room and Terrific location”

            Staying at New Town Suites was one of the best choice I did when visiting. The hotel is very nice and convenient to travel around especially that is connected to Sunway Shopping Mall and just next to Sunway Lagoon. Internet is very fast and staff is very friendly.

            Reviewed October 31, 2019

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            10.0
            Exceptional
            TONY from Australia
            Couple
            Studio Suite
            Stayed 1 night in January 2019

            Value For Money”

            Located just above and connected to Sunway Pyramid, it was a lovely place to stay here. Just 2 minutes to Sunway Lagoon entrance was definitely the best perk. You don't have to go back to your room walking very far in a wet suit after the fun day. Getting the discounted tickets from them was a great deal also as my room was almost half the price by then. Will come back and stay here again

            Reviewed January 31, 2019

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            9.7
            Exceptional
            Kishin from Malaysia
            Family with young children
            Studio Suite
            Stayed 2 nights in January 2016

            Excellent Service ”

            Staff, Room, Location

            It was absolutely fantastic and special mention to the staff especially Mr Weng, he goes all out to make a guests stay comfortable and he is knowledgeable about the activities in the surrounding area. He is what makes staying at New Town Suites the experience that it is......Thanks to him New Town Suites have a customer for life my next holiday stay in KL will also be with them.

            Reviewed January 07, 2016

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            10.0
            Exceptional
            TONY from Australia
            Couple
            Studio Suite
            Stayed 1 night in January 2019

            Clean and Spacious. Great View too”

            Extended my stay. The sunway lagoon view was superb, with the holiday mood totally turned on! Great place to stay here at New Town Hotel when you're in Sunway. Definitely would be back staying here again soon when I'm back again . The fast internet was defintely a plus

            Reviewed January 31, 2019

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            9.6
            Exceptional
            ADAWIYAH from Malaysia
            Family with young children
            Studio Suite
            Stayed 2 nights in November 2018

            Joyful Stay”

            This is the place to stay if you want to have fun at Sunway Lagoon. Just wear your bathing outfit and bring a towel. Go to level B6 and just enter the lagoon. Can have fun all day in the themed park. Dry you self up and back to your room the suite to clean yourself and change. No need to rush and fussy to change at toilet in the park. After that you can continue your excitement at Sunway Pyramid Mall. Recommended for family with small children like me. I'll stay again here

            Reviewed November 27, 2018

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            8.8
            Excellent
            Roslenda from Malaysia
            Business traveler
            Studio Suite
            Stayed 1 night in November 2018

            Excellent”

            Very good and comfortable.. My oppinion just use Sunway Pyramid Resort Suites.. I taked over 30 minutes to find New Town Suites..

            Reviewed November 14, 2018

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            9.2
            Exceptional
            Chew from Malaysia
            Couple
            Studio Suite
            Stayed 1 night in August 2017

            Satisfactory Location”

            Wanted a hotel near to Sunway Pyramid, and this hotel is pleasantly within a few minutes away. A little tricky finding the hotel though. And there is no check-in counter. I parked my car at Sunway Pyramid Hotel. Took the lift to B1. Exit B1 to this hotel. A short 40m away? Room is clean, has literally everything, a kitchen, microwave oven, toaster, fridge, hair dryer, etc...but no electric kettle.

            Reviewed September 02, 2017

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            10.0
            Exceptional
            mohammad from Malaysia
            Family with young children
            Studio Suite
            Stayed 1 night in February 2018

            Nice ”

            1. Great location (near to mall) 2. Dont have actual lobby, just tell the guard about "New Town Suite" and the the guard will help you to find the staff on duty 3. Large bathroom 4. Great scene from balcony

            Reviewed June 05, 2018

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            8.4
            Excellent
            MEI from Malaysia
            Couple
            Studio Suite
            Stayed 1 night in July 2018

            Great location”

            The room was very spacious and clean enough. The personalised check-in (and check-out) was efficiently handled. Don't expect a hotel lobby; the staff met us in the lift lobby of the car park and brought us up to our room. If you don't want to pay the expensive hotel rates in the vicinity of Sunway Lagoon then this is the place for you. I would describe it more as serviced apartments rather than a hotel. There is direct access to Sunway Pyramid from the B1 carpark - you'll enter Pyramid on the level just above the ice skating rink. The entrance is next to Haagen Dazs. Very convenient if you're having a function at the Sunway Convention Centre as we were.

            Reviewed July 31, 2018

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            9.2
            Exceptional
            Dayang from Singapore
            Family with young children
            Studio Suite
            Stayed 2 nights in December 2017

            Sunway Pyramid Hotel East”

            Great location...for Muslim traveller. Infront main road there's sell Indian Restaurant. The shopping Mall is excellent. Beside the ski there's a arcade for the kids to enjoy & top level has Cinema. Room is fine for me. There's a kitchen equipment. Bread toaster, Rice Cooker, frying pan, Pot etc...only not provided liquid soap & sponge after use the utensils. As we get level 23 with Balcony facing Sunway Lagoon. The staff is friendly. There's no deposit. We inform him checkout early morning at 4am. He told us to put the keys on the dining table. We come back again to stay here if going Sunway Lagoon.

            Reviewed December 22, 2017

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            10.0
            Exceptional
            ALFRED from Singapore
            Couple
            Studio Suite
            Stayed 1 night in October 2019

            Wish the stay was longer”

            Couldn't be more happy staying at this hotel. It's just above and connected to Sunway Pyramid Shopping Mall, to have Hai Di Lao at the lobby was amazing. Come down get your number, go back shower and wait while the number reach my turn. Sunway Lagoon is just next door. 2 minutes walk and they have discounted ticket also. Great savings there. Room is very comfortable to stay with a nice view. Happy guest.

            Reviewed November 16, 2019

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            9.6
            Exceptional
            YURIKE from Indonesia
            Couple
            Studio Suite
            Stayed 2 nights in October 2017

            Nice, clean, recommended ”

            Go to Level B1-sunway pyramid tower hotel find the staff that can help you to check in. The staff, Anwar is very nice and helpful. We sleep 5 days here and feel very homey and comfortable. The room is clean and large. There are microwave, stove,and everything that you need in the kitchen. This hotel is recommended also for family with kids. We also tried to wash and dry our clothes with coin washing machine & dryer. Although the hotel don't have reception counter, but the staff is very helpful, so don't worry.

            Reviewed October 27, 2017

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            9.6
            Exceptional
            Boyi from Malaysia
            Group
            Studio Suite
            Stayed 2 nights in May 2018

            Not Bad for 3D2N”

            Is the best location for Sunway Lagoon & Sunway Pyramid Is in the Sunway Pyramid Hotel but is not under Sunway. We just need to walk around 10 mins to reach Sunway Lagoon or Suway Pyramid, plus parking ticket just need to pay RM 8.00 only.

            Reviewed May 28, 2018

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            9.6
            Exceptional
            Sheldun from Malaysia
            Couple
            Studio Suite
            Stayed 1 night in February 2017

            😃 Good service AND Great Environment”

            The hotel is better in sunway city . The place and room are very clean spacious the bathroom is outstanding and nice view. Every thing was good but staff check in was very smooth and easy also their explanation was very friendly . Great staff service . Staff service was nice Particularly Bappi & samim . Very fast WiFi value for money . Hopefully I wanna go back this hotel again .

            Reviewed February 27, 2017

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            8.0
            Excellent
            DAVID from Malaysia
            Business traveler
            Studio Suite
            Stayed 2 nights in November 2017

            Convenient”

            Convenient location. Close to Sunway Pyramid Shopping Mall. And easy to get to downtown. Definitely will stay here again for my next business travel to Kuala Lumpur.

            Reviewed November 02, 2017

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            8.4
            Excellent
            Ong from Singapore
            Business traveler
            Studio Suite
            Stayed 3 nights in June 2016

            Good Location”

            Among the rest of the hotel which is of this area, this is so far so most economic one. They are a group of agents who actually rent part of the resort suite and rent to others, Their price is cheaper than resort suite, but bare in mind that the service compare to resort suite is different. First day was abit of a hassle as I cant find the agent to get the room key, waited for 30mins and at last someone turn up. But overall the stay was good and they are very polite. Was given a late check out due to my evening flight. Will stay there again if I on business trip.

            Reviewed July 04, 2016

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            9.2
            Exceptional
            Leong from Malaysia
            Family with young children
            Studio Suite
            Stayed 2 nights in December 2019

            Hotel in house style”

            The hotel are same floor with Sunway Hotel, you just go to sunway hotel and get another lift to get to this hotel. Suitable for all as easy and convinience hotel to enter the shopping mall just 1 step to mall. Therefore is going to SunwaySunway Lagoon only thru the mall able to reach the lagoon main entrance.

            Reviewed December 18, 2019

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            9.7
            Exceptional
            Nazriman from Malaysia
            Couple
            Studio Suite
            Stayed 2 nights in January 2016

            Best hotel service”

            Spacious room, clean environment and near to mall

            One of the best hotel service. The staff that handled my booking, Mr. Weng was friendly and very helpful. Helped us with the room and very fast service. Room had an amazing view of sunway lagoon. The best value for money hotel around sunway.

            Reviewed January 12, 2016

            See room deals

            12345
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