New Town Suites
Studio Suite - Guestroom, New Town Suites in Kuala Lumpur
a large building with a large clock tower, New Town Suites in Kuala Lumpur
Fitness center, New Town Suites in Kuala Lumpur
Fitness center, New Town Suites in Kuala Lumpur
a kitchen with a refrigerator, microwave, sink and dishwasher, New Town Suites in Kuala Lumpur
a bathroom with a sink, toilet and bathtub, New Town Suites in Kuala Lumpur

Removed from saved list

7.7

Very good

685 reviews

685 reviews

Housekeeping34
Shops21
View16
See map
See map

8.8

Excellent

Location rating score

Excellent location
Excellent for walking
Walkable places
Sunway Pyramid
160 m
Sunway Lagoon
400 m
Scream Park
420 m
The Bottle’s
420 m
Popular landmarks
KL Bird Park
11.8 km
Chinatown - Kuala Lumpur
12.5 km
Central Market
12.6 km
Menara Kuala Lumpur
13.8 km
Jalan Alor
13.9 km
Closest landmarks
Nickelodeon Lost Lagoon
570 m
Monash University
670 m
Sunway Medical Centre
680 m
Sunway College
710 m
Klinik Sri Subang
740 m
Entire apartment

New Town Suites

Bandar Sunway, Kuala Lumpur, Malaysia - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Bandar Sunway part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Check-in [24-hour]

Airport transfer

Excellent view

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Hot tub

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.0
Distance to city center19.1 km
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport8.6 km

Rooms available at New Town Suites

Excellent
Room comfort & quality

8.8

Studio Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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Family Studio
...
  • Room size: 51 m²/549 ft²
  • Outdoor view
  • 1 queen bed and 1 king bed
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Studio
...
  • Room size: 51 m²/549 ft²
  • Outdoor view
  • 1 king bed
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Deluxe Studio
...
  • Room size: 55 m²/592 ft²
  • Outdoor view
  • 1 single bed and 1 king bed
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Studio
...
  • Room size: 51 m²/549 ft²
  • Shower and bathtub
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Suite
...
  • Room size: 51 m²/549 ft²
  • 1 queen bed
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Room Assigned on Arrival
...
    Enter dates to see prices
    Suite (No Window,Area:51)
    ...
      Enter dates to see prices
      Suite (no window)
      ...
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        Deluxe Studio (No Window)
        ...
          Enter dates to see prices

          Frequently asked questions

          Does New Town Suites offer airport transfer?

          New Town Suites provides airport transfer service upon request! Additional charges may apply. To request, check the box on the booking form just before the payment page.

          Does New Town Suites provide shuttle service for getting around?

          For your ease of travel around the city, New Town Suites offers None right at your doorstep making it easy for you to get to places effortlessly.

          What kinds of entertainment are available at New Town Suites?

          New Town Suites features a wide range of entertainment facilities which includes bowling alley and water park for your amusement while staying here.

          Does New Town Suites have a fitness center?

          New Town Suites features 24-hour fitness center that is opportunely located at the tip of your finger, making it possible for you to get your daily exercise routine in at any time of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.

          Does New Town Suites provide laundry services?

          Yes! New Town Suites offers laundry service at your convenience for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

          Is car parking available at New Town Suites?

          New Town Suites provides car park charges applied for all guests traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

          How many rooms does New Town Suites have?

          New Town Suites has a total of 40 rooms.

          How long do travelers generally stay at New Town Suites?

          Verified past guests that have stayed at New Town Suites had an average nightly stay of 2 nights at this property.

          What is the verified guest review consensus about New Town Suites's food?

          64.0% of our past guest evaluations have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for New Town Suites down in the review.

          What is the average rating that past Solo travelers' have given to New Town Suites?

          Past solo travelers that have stayed at this property have given New Town Suites an average rating of 7.6. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

          What is the typical rating that past Business travelers' have given to New Town Suites?

          Past business travelers that have stayed at this property have given New Town Suites an average rating of 7.5. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

          See map

          Explore the neighborhood

          What people love about New Town Suites

          • 8.4

            Excellent
            Cleanliness

            "Clean and suitable for family or couple."

            Pika

            |

            April 15, 2023

          • 10

            Exceptional
            Cleanliness

            "Nice dan clean ,so big the room"

            Soo

            |

            February 21, 2022

          • 8

            Very good
            Location

            "Location is good - directly connected to Sunway pyramid mall."

            alicia

            |

            September 22, 2022

          Property ranking|Compared to 9,332 Kuala Lumpur properties
          See all rankings
          Room comfort score
          8.8/10
          Location score
          8.8/10
          Room size
          50 sqm.
          Couples review score
          8.1/10
          Better than
          99
          %
          of Kuala Lumpur properties
          Better than
          96
          %
          of Kuala Lumpur properties
          Bigger than
          95
          %
          of Kuala Lumpur properties
          Better than
          93
          %
          of Kuala Lumpur properties
          Overall rating:

          7.7

          Very good
          685 reviews
          Cleanliness
          7.5
          Facilities
          7.2
          Location
          8.8
          Read all reviews >
          What travelers say they love:
          The place was so good and the hotel was well maintain
          Kalaichelvi from Malaysia
          Family with young children
          More about New Town Suites

          More about New Town Suites

          New Town Suites

          When you are looking for comfortable and convenient accommodations in Kuala Lumpur, make New Town Suites your home away from home. A stay at New Town Suites ensures an easy access to the lively city and all of its wonders.
          Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by New Town Suites. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Kuala Lumpur can be assisted with taxi, car hire and shuttle services available.
          Parking is provided for guests by the apartment. You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out and luggage storage. The apartment's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundry service offered at New Town Suites.
          The apartment's daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the New Town Suites. The apartment is entirely non-smoking. Smoking may only take place in restricted designated areas.
          Rooms at New Town Suites are designed with the guest in mind. To enhance your stay, some rooms at the apartment come with air conditioning. The specially-designed rooms at New Town Suites offer a layout option like a balcony or terrace. The apartment's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
          You may be assured to know that a refrigerator, bottled water and mini bar are available in some select rooms.


          Dining and things to do

          What's better than a good cup of coffee? Start every vacation day at the apartment with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the apartment. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night. The apartment even has in-house cooking amenities such as shared kitchen for its most selective guests.
          Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, New Town Suites has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the hot tub. With the apartment's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like non-motorized water sports.
          You won't need to go far to experience fun water sports, with the convenience of water park provided. Test your skills! Get competitive with your travel group or other guests, at the apartment's bowling alley. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


          Around the property

          Venture outside the apartment and explore Kuala Lumpur. You're sure to want to visit Menara Kuala Lumpur located 13.8 km away, among the most sought-after photographs for anyone visiting Kuala Lumpur.


          Reasons to stay here

          Verified reviews for this apartment's food and dining options score it better than 99% of accommodations in the city.
          Travelers who stayed here really appreciated the location, scoring it better than 96% of the city's other options.
          This accommodation beats more than 99% of competition in the city on room comfort.

          Show less

          Amenities and facilities

          Very good
          Facilities

          7.2

          Most talked about facilities

          Housekeeping

          30 mentions

          Internet

          8 mentions

          Check in/Check Out

          6 mentions

          View

          5 mentions

          Languages spoken
          • English
          • Chinese [Cantonese]
          • Chinese [Mandarin]
          • Malay
          Accessibility
          • Wheelchair accessible
          Internet access
          • Free Wi-Fi in all rooms!
          • Internet
          • Internet services
          • Wi-Fi [portable rental]
          • Wi-Fi in public areas
          Things to do, ways to relax
          • Bowling alley
          • Fitness center
          • Hot tub
          • Ticket services
          • Tours
          • Water park
          • Water sports (non-motorized)
          Cleanliness and safety
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Hand sanitizer
          • Physical distancing of at least 1 meter
          • Rooms sanitized between stays
          • Safe dining setup
          • Staff trained in safety protocol
          Dining, drinking, and snacking
          • Coffee shop
          • Kitchen
          • Restaurants
          • Shared kitchen
          • Vending machine
          Services and conveniences
          • Air conditioning in public area
          • Cash withdrawal
          • Convenience store
          • Currency exchange
          • Daily housekeeping
          • Elevator
          • Facilities for disabled guests
          • Invoice provided
          • Laundry service
          • Luggage storage
          • Postal service
          • Shops
          • Smoke-free property
          • Smoking area
          For the kids
          • Family room
          Access
          • Check-in/out [express]
          • Check-in/out [private]
          • Check-in [24-hour]
          • Non-smoking rooms
          • Pets allowed
          • Security [24-hour]
          Getting around
          • Airport transfer
          • Car park [charges apply]
          • Rental car
          • Shuttle service
          • Taxi service
          • Valet parking
          Available in all rooms
          • Air conditioning
          • Balcony/terrace
          • Bathtub
          • Desk
          • Free bottled water
          • Kitchenette
          • Mini bar
          • Non-smoking
          • Refrigerator
          • Satellite/cable channels
          • Shower
          • Wi-Fi [charges apply]

          Location

          Persiaran Lagoon, Bandar Sunway, Bandar Sunway, Kuala Lumpur, Malaysia, 46150
          Excellent
          Location

          8.8

          Airports
          • Sultan Abdul Aziz Shah Airport (SZB)
            8.6 km
          • Kuala Lumpur International Airport (KUL)
            38.3 km
          Public transportation
          • Setia Jaya KTM Station
            1.3 km
          • Seri Setia
            2.0 km
          Hospital or clinic
          • Sunway Medical Centre
            680 m 13 min walk
          Convenience store
          • On-site
          Cash withdrawal
          • ATM on-site

          What's nearby

          Popular landmarks
          • KL Bird Park
            11.8 km
          • Chinatown - Kuala Lumpur
            12.5 km
          • Central Market
            12.6 km
          • Menara Kuala Lumpur
            13.8 km
          • Jalan Alor
            13.9 km
          • Pavilion Kuala Lumpur
            14.4 km
          • KLCC - Bukit Bintang Pedestrian Walkway
            14.6 km
          • Aquaria KLCC
            14.7 km
          • Petronas Twin Towers
            14.9 km
          • KLCC Park
            15.0 km
          Nearby landmarks
          • Sunway Pyramid
            160 m
          • Sunway Lagoon
            400 m
          • Scream Park
            420 m
          • The Bottle’s
            420 m
          • Nickelodeon Lost Lagoon
            570 m
          • Monash University
            670 m
          • Sunway Medical Centre
            680 m
          • Sunway College
            710 m
          • Klinik Sri Subang
            740 m
          • Sun-U Residence Car Park
            740 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-1 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 2-11 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 12 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • Guests are required to provide an estimated check-in time to the property prior to arrival.
          • The property is independently operated by an individual owner and does not have a proper reception area. Guests must attend an organized meet-and-greet session to receive keys and further contact details regarding the property.
          • The property requires a refundable security deposit of 300 MYR upon check-in.
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from15:00
          • Check-in until22:00
          • Check-out until12:00
          • Reception open until22:00
          Getting around
          • Distance from city center19.1 km
          • Travel time to airport (minutes)37
          The property
          • Number of rooms 40
          • Year property opened2004
          • Most recent renovation2013

          Reviews of New Town Suites from real guests

          Provided by verified guests of Agoda
          7.8
          /
          10
          Cleanliness7.5
          Facilities7.2
          Location8.8
          Room comfort and quality8.8
          Service7.6
          Value for money8.0
          High score for Kuala Lumpur
          Rating
          9+ Exceptional (98)
          8-9 Excellent (52)
          7-8 Very Good (51)
          6-7 Good (22)
          <6 Below Expectation (62)
          Time of the year
          Mar - May (73)
          Jun - Aug (42)
          Sep - Nov (71)
          Dec - Feb (99)

          Show reviews that mention 

          Showing 285 verified guest comments
          12345
          10.0
          Exceptional
          Soo from Malaysia
          Family with young children
          Studio
          Stayed 1 night in January 2022

          easy to sunway pyramid”

          nice dan clean ,so big the room

          Reviewed February 21, 2022

          See room deals

          10.0
          Exceptional
          ALFRED from Singapore
          Couple
          Studio Suite
          Stayed 1 night in March 2020

          Stay is wonderful”

          Clean and cozy studio room in the hotel. Very much equipped and located above Pyramid Hotel. Just 2 minutes walk to Haidilao. Fast internet and good services.

          Reviewed March 11, 2020

          See room deals

          10.0
          Exceptional
          ALFRED from Singapore
          Couple
          Studio Suite
          Stayed 1 night in March 2020

          GREAT SERVICE & ROOM”

          LOCATION OF THE HOTEL IS VERY GOOD. CLEAN ROOM WITH ATTENTIVE SERVICE. FAST INTERNET IS PROVIDED. WILL BE BACK AND STAYING HERE AGAIN MY NEXT TRIP

          Reviewed March 14, 2020

          See room deals

          10.0
          Exceptional
          aryati from Malaysia
          Family with teens
          Studio Suite
          Stayed 1 night in September 2020

          Excellent”

          Value For Money... bilik yang sangat luas, selesa, temoat strategik. Will coming again

          Reviewed September 29, 2020

          See room deals

          10.0
          Exceptional
          Kalaichelvi from Malaysia
          Family with young children
          Studio Suite
          Stayed 1 night in December 2020

          good place”

          the place was so good and the hotel was well maintain

          Reviewed December 29, 2020

          See room deals

          9.6
          Exceptional
          Aleena from Malaysia
          Couple
          Studio
          Stayed 1 night in November 2022

          Exceptional”

          Very good. Loved the view. Clean

          Reviewed December 09, 2022

          See room deals

          9.2
          Exceptional
          Fakhrul from Malaysia
          Couple
          Studio Suite
          Stayed 2 nights in April 2021

          Exceptional”

          The location is great. Next to sunway pyramid and sunway lagoon. The staff very helpful. However, the parking ticket quite expensive. I paid RM37 for 2 nights stay. Maybe if you give me some discount code, it will help. Thanks

          Reviewed April 07, 2021

          See room deals

          9.6
          Exceptional
          Mohd from Malaysia
          Couple
          Studio
          Stayed 1 night in February 2022

          Amazing”

          Totally worth it guys

          Reviewed February 03, 2022

          See room deals

          8.8
          Excellent
          Mia from Philippines
          Solo traveler
          Studio Suite
          Stayed 1 night in March 2021

          Birthday Escapade”

          The short stay I had in the hotel was great. Love the panoramic view of the city houses by the window. It has comfy bed and relaxing atmosphere. Although need to upgrade more the bathroom. It looks dull and boring. The kitchen is quite boring too. But overall it was a great stay

          Reviewed August 16, 2021

          See room deals

          8.8
          Excellent
          Tracy from Malaysia
          Business traveler
          Studio
          Stayed 1 night in November 2021

          Excellent”

          Staff is friendly and easy to check in just the water is not hot enough for bubble bath. The rest i am happy with it.

          Reviewed November 14, 2021

          See room deals

          8.0
          Excellent
          alicia from Indonesia
          Family with teens
          Deluxe Studio
          Stayed 9 nights in September 2022

          Ok”

          location is good - directly connected to Sunway pyramid mall. room was ok - clean, except it does seem like an old property.

          Reviewed September 22, 2022

          See room deals

          8.0
          Excellent
          Azmi from Malaysia
          Couple
          Studio Suite
          Stayed 1 night in March 2021

          nice & lovely room”

          perfect and worth the prices paid

          Reviewed September 25, 2022

          See room deals

          8.8
          Excellent
          lolita from Malaysia
          Couple
          Studio
          Stayed 2 nights in December 2021

          Excellent”

          Pleasant stay

          Reviewed January 01, 2022

          See room deals

          6.8
          Good
          ng from Singapore
          Family with young children
          Studio Suite
          Stayed 4 nights in December 2022

          Good”

          The kitchen needs to proper cleaning There are ants on the kitchen countertop after cleaning. Need to change the shower curtain. Leaking on the bidet tap. Wifi not functioning in the room. The kettle smells of burning plastic. Needs a lot of improvement to attract more guest.

          Reviewed December 13, 2022

          See room deals

          6.4
          Good
          Suweri from Indonesia
          Family with teens
          Deluxe Studio
          Stayed 2 nights in October 2022

          Value-for-money but cleanliness could be improved”

          Alternative budget option for travellers looking to stay at Sunway Pyramid area. Cleanliness of the room could be improved, furniture and amenities are quite outdated

          Reviewed January 16, 2023

          See room deals

          5.6
          Alex from Indonesia
          Solo traveler
          Studio Suite
          Stayed 2 nights in January 2020

          50:50”

          The location is quite good, exactly next to the Sunway Pyramid Shopping Centre, Sunway Lagoon theme park and eateries nearby. The cons from this place is the cleanliness of the room. Upon check in, i notice quite alot of ants on the bed and on the floor. Some stains on the bed, proofing that the housekeeping team did not change the bed sheets and pillow cover. The foreigner staff speaks basic english, but good response whenever i made a phone call to them. Waiting time for the taxi or online transport is quite long as the entry way from the main road is always congested. So you may call/order earlier.

          Reviewed January 17, 2020

          See room deals

          5.6
          Brijesh from Oman
          Couple
          Studio Suite
          Stayed 2 nights in February 2020

          Nice location but disappointing Management”

          We found it a good property location wise but then that was it, management is rude, greedy and rigid, facilities are basic and cleanliness was hugely disappointing. Found cockroaches and killed few but housekeeping staff left them as it is and whereas threw our foodstuff. Better to go for so many other suits available in same building.

          Reviewed February 24, 2020

          See room deals

          4.4
          Terence from Malaysia
          Couple
          Studio Suite
          Stayed 2 nights in February 2020

          Bad service”

          Regarding ur staff "Ahad " is really rude, having a poor attitude to service customers. This kind people will destroy companies image and community harmony. This trip was disappointed by this staff *Ahad*. Please take a noted find other management staff to hire.

          Reviewed February 24, 2020

          See room deals

          3.6
          YUEN from Malaysia
          Business traveler
          Studio Suite
          Stayed 1 night in March 2020

          Poor reception, room condition is poor and poor management ”

          When I arrived the premises I was turned down by both reception at the lobby and lower ground. Then I was referred to meet 2 guys looks like foreigners. They acknowledged themselves as operator and management or the owner. No desk neither a table to handle check in and verification task. Then I was brought to the room. The room inside door lock was damaged, no inside door lock. I do not feel comfortable and I feel unsafe. The bathroom condition is bad. The cabinet in the bathroom already worn out and dirty. The bed got bed bugs.

          Reviewed March 06, 2020

          See room deals

          3.6
          Badrul from Malaysia
          Group
          Studio Suite
          Stayed 1 night in June 2020

          hmmmm”

          there was no parking (had to pay 15) there was a kitchen but without a single pan or wok overall okay

          Reviewed June 09, 2020

          See room deals

          12345
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