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Very good7.0
Based on8reviews
New Tristar Beach Hotel
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9.3 Exceptional location
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  • Private beach

  • Air conditioning

  • Blackout curtains

  • Balcony/terrace

  • Room service [24-hour]

  • Airport transfer

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Deluxe Triple
  • Beach view
  • 24 sq.m. (258 sq.ft.)
  • 1 single bed and 1 double b...
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  • Beach view
  • 24 sq.m. (258 sq.ft.)
  • 1 double bed
Enter dates to see prices

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Verified traveler reviews

Agoda Reviews (8) Reviews (23)


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Very good
based on 8 reviews
  • Cleanliness 5.8
  • Facilities 6.3
  • Location 9.3
  • Room comfort and quality 7.0
  • Service 6.8
  • Value for money 6.3
Review score
based on 5 reviews
  • Cleanliness 4.0
  • Facilities 5.5
  • Location 8.8
  • Room comfort and quality 6.0
  • Service 5.2
  • Value for money 5.2
based on 1 reviews
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 10.0
  • Service 10.0
  • Value for money 8.0
based on 2 reviews
  • Cleanliness 9.0
  • Facilities 8.0
  • Location 10.0
  • Room comfort and quality 8.0
  • Service 9.0
  • Value for money 8.0
Provided by verified guests of Agoda
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  • English

Room type
  • Deluxe
  • Deluxe Triple

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Showing 8 verified reviews
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danny from Israel
Stayed 1 night in October 2016
hotel has a good location and outdoor pool, however service is bad, rooms are not clean and are poor”
Reviewed October 25, 2016
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Antony from Sri Lanka
Stayed 2 nights in August 2016
Value for money but??”
This is an excellent property, real value for money , excellent food n very nice management but they really need to do a thorough refurbishment all round. The toilets r clean but badly maintained, the seaside garden was in the most horrible state.
Reviewed August 22, 2016
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Nicci from Australia
Family with young children
Stayed 2 nights in August 2016
Location, pool, delicious breakfast. A little disorganised but helpful all the same.
Reviewed August 22, 2016
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David from Ireland
Stayed 3 nights in July 2016
Warning!! New Tristar.”
The pics in the ad are of the Tristar hotel and not the New Tristar Hotel (where you will be put). The Trisar Hotel looks lovely but the New Tristar hotel is not. The AC fans stick out into the corridors where you walk around. The rooms are really shabby and unclean. We stayed 1 night and moved and when we tried to get a refund from the manager he said, it would be no problem. He needed to give the go ahead to Agoda and then they would refund us. He told us everything was ok and that he would deal with Agoda. Agoda later rang me to say that he was not refunding them and that they had a big disagreement. Agoda refunded me despite this. Thanks! Breakfast was lovely but the pics in this ad are not of the New Tristar Hotel.
Reviewed August 12, 2016
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Katherine from United Kingdom
Stayed 1 night in July 2016
Ended up being charged more”
The hotel is beautiful, on the beach in a great location. However there were ants and cockroaches in the room. On checkout we were charges more than the Agoda price and were told this was a fault of Agoda. When argueing that this wasn't our problem and they should take this up with Agoda we found ourselves in a very confusing and long argument so ended up paying the extra anyway! A bit annoying. Although, other than this, the staff were kind with our early check out they put a bit of breakfast on for us. As a western female I didn't feel welcome to use to pool by the men already in it. But that didn't matter as we could go in the sea.
Reviewed July 18, 2016
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Peter from New Zealand
Solo traveler
Stayed 2 nights in July 2016
Perfect location right on beach”
Open your door and there is the beach. Perfect location. There is also some lawn and hammocks to relax in. Staff are friendly, breakfast is filling and aircon works well. Good value compared to other places in Aragum Bay especially for those right on beach. Pool is across the road but who needs a pool when the beach is just a few steps away. The odd thing in room could be fixed but this is Sri Lanka and you are not paying 5 star prices. Overall would definitely recommend. Location!
Reviewed July 10, 2016
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Christopher from Australia
Stayed 5 nights in August 2015
Careful which Tristar you book”
Location, location, television
The photo on Agoda for New Tristar has a pool etc but that is the one over the road very deceiving. The location was great right on beach and looking out to main point break. Great cafes along the road to eat at. Breakfast was ok they tried. We would recommend the hotel to others.
Reviewed September 07, 2015
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Artur from Poland
Family with young children
Deluxe Triple
Stayed 22 nights in August 2015
Breakfast overlooking the ocean”
perfect location, delicious breakfast, very nice and helpful management
We spent 3 weeks at this hotel. It is the first hotel with its own access to the beach. Hotels closer to the point lie directly on the ocean , but the beach has been washed away by the waves. Hotels located below Tristar Hotel lie on the beach , but it is definitely dirtier. The hotel serves a modest but tasty breakfast. It is nicely given , the products are fresh. The dining room has a view of the ocean. The rooms are clean. The boss is very nice and helpful. If you do not like something or need something , you can always count on his commitment .
Reviewed September 02, 2015
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