New Vision Palace hotel
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New Vision Palace hotel

53 Thuoc Bac, Old Quarter, Hanoi, Vietnam, 10000
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    New Vision Palace hotel Reviews

    9.3
    Exceptional
    /10
    (982 reviews)See what guests said
    10.0
    Exceptional

    "The staff were so friendly and went out their way to make ur..."

    Kathryn

    -

    November 2, 2018

    9.7
    Exceptional service
    Recommended by 94% of guests

    Things you’ll love about New Vision Palace hotel

    Things you'll love

    • Airport transfer

    • Located in heart of Hanoi

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.4
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Old Quarter210 m
  • St. Joseph's Cathedral (Nha Tho Lon)670 m
  • Hoan Kiem Lake770 m
  • Hoa Lo Prison1.04 km
  • Vietnam Fine Arts Museum1.25 km
  • Ho Chi Minh Mausoleum1.36 km
  • Temple of Literature1.41 km
  • One Pillar Pagoda1.55 km
  • West Lake2.08 km
  • Vietnam Museum of Ethnology5.16 km
  • This property is in high demand!

    Booked 61 times this week | 8 travelers are looking at this property right now

    Value for money9.3
    Location rating9.4
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport4.3 km

    Rooms available at New Vision Palace hotel

    Junior Suite with Balcony
    Junior Suite with Balcony
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Double or Twin
    Deluxe Double or Twin
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Deluxe Twin (with window)
    Deluxe Twin (with window)
    ...
    • Room size: 35 m²/377 ft²
    • Shower
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 19 m²/205 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Family Suite with Balcony
    Family Suite with Balcony
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Superior Single
    Superior Single
    ...
    • Room size: 19 m²/205 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Family Suite, Balcony
    Family Suite, Balcony
    ...
    • Shower
    Enter dates to see prices
    Deluxe Double or Twin room – Internal window
    Deluxe Double or Twin room – Internal window
    ...
    • Shower
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Double Room Single Use
    Double Room Single Use
    ...
    • Shower
    Enter dates to see prices
    Have a question for New Vision Palace hotel?

    What people love about New Vision Palace hotel

    • 10.0
      Exceptional

      "Nice and cozy hotel in the heart of Hanoi Old Quarter Really where to stay if you want to enjoy the vibe of the old city at its best"

      Rebekah

      |

      January 10, 2019

    • 10.0
      Exceptional
      Location

      "The hotel's location is excellent--a short walk to many great restaurants, coffee shops, and the lake."

      Austin

      |

      January 14, 2019

    • 10.0
      Exceptional

      "Room facilities was quite good ."

      Kathryn

      |

      November 2, 2018

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    More about New Vision Palace hotel

    More about New Vision Palace hotel

    10.0
    Exceptional

    "The breakfast is excellent and plenty of choices"

    Rebekah

    |

    January 10, 2019

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Great location and the staff were so friendly and helpful."

    Rebekah

    |

    January 10, 2019

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    Highway4 Bat Su
    80 m Vietnamese
    Vinh Loi Restaurant
    120 m Vietnamese
    Che 4 (Bon) Mua
    130 m Vietnamese
    American cuisine
    American cuisine
    Hanoi Rocks Bar
    180 m American, Bar, European
    iCream Lab
    290 m American, Australian, Vietnamese
    Prague Pub
    410 m American, Bar, Brew Pub
    Asian cuisine
    Asian cuisine
    Hanoi Charm Restaurant
    100 m Asian
    My Van Than
    100 m Asian, Chinese, Vietnamese
    Cha Ca Thuy Hong
    120 m Asian, Vietnamese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of New Vision Palace hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (982)Booking.com Reviews (462)
    9.3
    /
    10
    Exceptional
    Cleanliness9.3
    Facilities8.9
    Location9.4
    Service9.7
    Value for money9.3
    All languages
    All guests (982)
    All room types

    Show reviews that mention 

    Showing 728 verified guest comments
    12345
    10.0
    Exceptional
    Kim from Thailand
    Couple
    Superior
    Stayed 2 nights in May 2019

    Great everything, can not fault. Staff all great, breakfast really good and many choices, very clean”

    I would definitely go there again, they made the stay really great and helped in many ways too advise good attractions and the best way to get there. I have stayed at hundreds of hotels around the world and this is up there with the best of them. Thank you guys for a great holiday

    Reviewed May 13, 2019

    Dear Kim, Thank you so much for sharing your stay at New Vision Palace hotel. I am thrilled with your comments about our hotel and services. Your kind words are very contributive and encouraging. I will take this chance to share your experience with the entire of our team. It is truly pleasant to know you were happy and enjoy your stay with us. We hope to be your host in Hanoi for your next trip. Until the next time! Warm regards, Daniel Nguyen Hotel manager

    Responded June 06, 2019
    New Vision Palace hotel
    8.4
    Excellent
    Nodira from Cambodia
    Solo traveler
    Superior Single
    Stayed 3 nights in April 2019

    Excellent location, attentive, professional staff!”

    Really enjoyed my stay at New Vision Palace Hotel, because how well taken care of you feel by staff! They are professional, friendly and know the hospitality business well. Decent breakfast choices with fresh fruits and cakes, breakfast manager makes you feel welcome and you are off to start your morning in a good mood! The hotel is ideally located in the Old Quarter - you can reach anywhere and anyone can reach you. It's a small hotel, not a lot of space, but has everything you need. Facilities are clean and taken care of. On the last night, I was upgraded to a bigger room just because they could do it - it was really nice. Thank you!

    Reviewed May 13, 2019
    9.6
    Exceptional
    Kim from Thailand
    Solo traveler
    Superior
    Stayed 2 nights in May 2019

    Great staff great room although had to pay $14 US per night for upgrade to a bigger room it was good”

    Breakfast was really great as you can order bacon and eggs ect and good range of juices and fruit. Coffee and tea. Room has many English speaking fox channels on flat screen tv. Nice bed and bathroom. Has room safe and elevator to all floors. It’s 10 out of 10.

    Reviewed May 10, 2019
    9.2
    Exceptional
    katherin from Indonesia
    Family with young children
    Deluxe Double or Twin
    Stayed 3 nights in April 2019

    beyond my expectation”

    this hotel was amazing, it was beyond my expectation, the bed is so big, and for small hotel, the breakfast was also good, the service also great. Especially the front desk staff, his name is Brian, he was really really taking good care of us..... overall this hotel is amazing

    Reviewed May 04, 2019

    Dear katherin, Thank you for choosing New Vision Palace hotel and taking time to write us review. We are delighted to hear about your satisfying experience at our hotel.. We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with Brian and the rest of our staff. Once again, thank you for recommending us and you are always welcomed here for your revisit. Warm regards, Daniel Nguyen Hotel manager

    Responded May 05, 2019
    New Vision Palace hotel
    8.8
    Excellent
    Andrea
    Couple
    Superior
    Stayed 1 night in April 2019

    Super helpful staff. Great location in the old quarter ”

    This is a clean comfy hotel that’s good value for a 3 star hotel. The staff go out of there way to help but are not trying to push tours at you, like some places. I thought they we’re all amazing! The breakfast was made to order and buffet style. Very good. The location was perfect.in the old quarter, Easy walk to lake and French quarter

    Reviewed April 27, 2019
    8.8
    Excellent
    Christian
    Family with teens
    Deluxe Double or Twin
    Stayed 2 nights in May 2019

    Excellent”

    Needs better internet but great place!

    Reviewed May 18, 2019
    10.0
    Exceptional
    Ran-Chi from Singapore
    Solo traveler
    Superior
    Stayed 4 nights in May 2019

    A true gem - fantastic, excellent service oriented hotel in the heart of Hanoi ”

    I was very pleasantly surprised with the room size, really generous space for me to move about. One of the highlights is that it had a personal lockable safe. The air con was so nice, coupled with the daily allotment of bottled water/coffee/tea. The staff especially Justin, Rose and many others were extremely helpful to my various queries about Hanoi, all in all it made my stay in Hanoi a very memorable one

    Reviewed May 16, 2019

    Dear Ran Chi, Thank you so much for your recent stay at New Vision Palace hotel. We are so happy to hear about your experience with us. It is truly amazing to be recognised by customers like this and your lovely words are the biggest rewards for all of us. We highly appreciate your praises for our room, amenities and staff. I will also take this chance to share your kind words to Justin, Rose and the rest of our team to encourage them. Once again, thank you so much for your time We all look forward to welcoming you back to our hotel. Best regards, Daniel Nguyen Hotel manager

    Responded May 23, 2019
    New Vision Palace hotel
    10.0
    Exceptional
    Amber from Canada
    Couple
    Superior
    Stayed 2 nights in May 2019

    Such a wonderful place to stay”

    The staff at this hotel are absolutely amazing! So friendly, kind and welcoming. The location is great and close to everything. The hotel is beautiful, modern, clean and homey. This was a perfect experience!

    Reviewed May 16, 2019

    Dear Amber, We would like to say a big thank for your recent stay and your sharing about the stay at New Vision Palace hotel. Thank you very much for recommending our hotel with lovely words on our location, great value and especially your compliments for our staff. We will keep on trying to bring the best experience to our customers and we are happy to welcome you back to our hotel in the near future. Warm regards, Daniel Nguyen Hotel manager

    Responded May 23, 2019
    New Vision Palace hotel
    10.0
    Exceptional
    Daniel from Austria
    Solo traveler
    Deluxe Double or Twin
    Stayed 1 night in May 2019

    Lovely Place in the center of Hanoi”

    I was surprised how great the hotel was! Starting with a great welcome drink and a nice introduction and going through all other things I highly can recommend this place. Thanks again to the hotel. I really enjoyed the stay there.

    Reviewed May 13, 2019

    Dear Daniel, Thank you very much for your time to share with us your stay at New Vision Palace hotel. We highly appreciate your kind words for our hotel location, beautiful design and friendly staff as it was a "lovely place in the center of Hanoi". I will share your feedback with the entire of team and I believe they will feel encouraged a lot. Once again, thank you and hope to see you soon next time in Hanoi. Warm regards,

    Responded May 23, 2019
    New Vision Palace hotel
    10.0
    Exceptional
    Essed
    Couple
    Superior
    Stayed 1 night in April 2019

    Perfect Choice”

    This little hotel is situated in the old city center in a quiet street. We had a very warm welcome with fruit and juice. Because of my birthday they sing and served a birthday cake. The rooms and bathroom are big. A lot of choice for breakfast

    Reviewed May 10, 2019

    Dear Essed, Thank you for choosing New Vision Palace hotel and taking time to write us review. We are delighted to hear about your excellent experiences at our hotel . We are also proud to hear about your satisfaction with our convenient location, our good - sized rooms and especially our attention to your birthday. We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with our staff. Once again, thank you for recommending us and you are always welcomed here for your revisit. With my best regards, Daniel Nguyen Hotel manager

    Responded May 11, 2019
    New Vision Palace hotel
    10.0
    Exceptional
    Essed
    Couple
    Superior
    Stayed 1 night in April 2019

    Boutique hotel in Old quarter ”

    Small Hotel tucked into a small road in the old quarter close to everything. Super clean and tidy. The rooms are comfy and water pressure is great. The staff here are wonderful! You could not ask for better service and attention

    Reviewed May 10, 2019

    Dear Essed, Thank you for choosing New VIsion Palace and taking time to write us review. We are delighted to hear about your exceptional stay at our hotel and your compliments on our hotel location, rooms and great service.. We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with our staff. Once again, thank you for recommending us and you are always welcomed here for your revisit. With my best regards, Daniel Nguyen Hotel manager

    Responded May 11, 2019
    New Vision Palace hotel
    10.0
    Exceptional
    Essed
    Couple
    Superior
    Stayed 1 night in April 2019

    Excellent Hotel ”

    This is a small hotel (as most buildings are in Hanoi) but what a lovely place! The team are so friendly and nothing is too much trouble. Very clean room and great breakfast. Booked a street food tour through them and Rose who took us was fantastic!!! gave us so much information and loads of lovely food !

    Reviewed May 10, 2019

    Dear Essed, Thank you for choosing New Vision Palace hotel and taking time to write us review. We are delighted to hear about your pleasant stay at our hotel with lovely staff team, clean room and great breakfast. We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with our staff. Once again, thank you for recommending us and you are always welcomed here for your revisit. With my best regards, Daniel Nguyen Hotel manager

    Responded May 11, 2019
    New Vision Palace hotel
    10.0
    Exceptional
    Kaniewicz
    Family with young children
    Deluxe Double or Twin
    Stayed 1 night in April 2019

    Good Job ”

    This small hotel on the back streets of old hanoi was a good place for us. The staff make everything pleasant and easy to achieve. Everything in the hotel is done with a smile and nothing is too much trouble. I asked the hotel to organise an airport pick up,which is a good idea. We would stay again. Thanks again Brian and Tony

    Reviewed May 10, 2019

    Dear Thank you for choosing New Vision Palace hotel and taking time to write us review. We are delighted to hear about your comfortable stay at our hotel. We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with Brian, tony and the entire of team Once again, thank you for recommending usand you are always welcomed here for your revisit. With my best regards, Daniel Nguyen Hotel manager

    Responded May 11, 2019
    New Vision Palace hotel
    10.0
    Exceptional
    Kaniewicz
    Group
    Superior
    Stayed 1 night in April 2019

    We loved New Vision Palace Hotel ”

    What made this hotel one of the best was the staff. They were so kind, friendly and thoughtful! They go above and beyond with their service and i really can't say enough how much we enjoyed our stay here. The rooms are clean, neat and tidy. The beds were comfortable. The breakfast is quite good and the location is great. Would definitely recommend this hotel to anyone!

    Reviewed May 10, 2019

    Dear Kaniewicz , Thank you for choosing New Vision Palace hotel and taking time to write us review. We are delighted and proud to hear excellent feedback from our customers like this. We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with the rest of our staff. Once again, thank you and you are always welcomed here for your revisit. With my best regards, Daniel Nguyen Hotel manager

    Responded May 11, 2019
    New Vision Palace hotel
    10.0
    Exceptional
    Kaniewicz
    Family with teens
    Superior
    Stayed 1 night in April 2019

    Deserves what it is. So good ”

    A small but perfectly located hotel in the action packed part of Hanoi. If you want something clean and super comfy where you step out on to the sights, sounds and smells of Hanoi - this is for you. The staff were so lovely, met us on the street and took us to the hotel. They even made a little packed lunch for our trip to Ha Long Bay. Considering it’s so noisy in Hanoi our rooms were unbelievably quiet; beds super comfy too! Loved it and for the price - highly recommend

    Reviewed May 10, 2019

    Dear Kaniewicz , Thank you for choosing New Vision Palace and taking time to write us review. We are delighted to hear about your comfortable stay at our hotel. We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with the rest of our staff. Once again, thank you for recommending us and you are always welcomed here for your revisit. With my best regards, Daniel Nguyen Hotel manager

    Responded May 11, 2019
    New Vision Palace hotel
    10.0
    Exceptional
    Kaniewicz
    Family with young children
    Deluxe Double or Twin
    Stayed 1 night in April 2019

    We loved it ”

    We loved staying at the New Vision Palace Hotel. It was in a great location and the staff was amazing. The rooms were small and quaint but we only were there to sleep, so that was fine. If we ever get back to Hanoi, I will for sure book there again.

    Reviewed May 10, 2019

    Dear Kaniewicz , Thank you for choosing New Vision Palace hotel and taking time to write us review. We are also delighted to hear about your satisfying stay at our hotel. We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with our staff. Once again, thank you and you are always welcomed here for your revisit. With my best regards, Daniel Nguyen Hotel manager

    Responded May 11, 2019
    New Vision Palace hotel
    8.4
    Excellent
    Charlie
    Couple
    Superior
    Stayed 1 night in May 2019

    Good Hotel - friendly staff”

    The hotel is located in a busy and loud street - but our room was quiet. The staff is very helpful and friendly. Made our stay way more pleasant. Breakfast could be better - it is fine - but dont expect proper coffee or a big selection. All in all highly recommended!

    Reviewed May 09, 2019
    10.0
    Exceptional
    Ido
    Solo traveler
    Superior
    Stayed 1 night in April 2019

    Great Stay ”

    It was fantastic! Great big room, great view from all of the windows, and access to their awesome lounge with food in the morning, afternoon and svenning. High level of service from the point of checkin and all through the stay. I was extremely satisfied!

    Reviewed May 09, 2019

    Dear Ido, Thank you for using services at New Vision Palace and taking time to write us review. We are delighted to hear about your satisfying experience at our hotel with our helpful staff. We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with the rest of our staff. Once again, thank you for recommending us and you are always welcomed here for your revisit. With my best regards, Daniel Nguyen Hotel manager

    Responded May 11, 2019
    New Vision Palace hotel
    10.0
    Exceptional
    Ido
    Couple
    Deluxe Double or Twin
    Stayed 1 night in April 2019

    Quiet Hotel ”

    Hotel is located in a quiet street, very high standard,clean, amazing room and bed . Staff extremely friendly and helpful, warm welcomed . They helped to organize trip outside of the city to discover the pretty nature of North Vietnam . Highly recommend . Thanks to all

    Reviewed May 09, 2019

    Dear Ido, Thank you for choosing New Vision Palace hotel and taking time to write us review. It is such an honor for us to be recommended by a loyal customer like you We are also delighted to hear about your satisfying stay at our hotel with great quality and perfect service with reasonable price. We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with our staff. Once again, thank you and you are always welcomed here for your revisit. With my best regards, Daniel Nguyen Hotel manager

    Responded May 11, 2019
    New Vision Palace hotel
    10.0
    Exceptional
    Robert
    Couple
    Superior
    Stayed 1 night in April 2019

    Amazing Hotel ”

    The property is perfect...the rooms, restaurant, , location. and amenities are very well kept after by the staff. The staff is what truly makes the property phenomenal. From the gentleman who greeted me at the airport, the breakfast staff ,, front desk team and all the rest

    Reviewed May 09, 2019

    Dear Robert, Thank you for choosing New Vision Palace hotel and taking time to write us review. It is such an honor for us to be recommended by frequent travelers like you We are also delighted to hear about your 'can't describe with words' experience at our hotel with perfect rooms location, restaurant. We always strive towards service beyond expectations and your words motivate us to deliver more. I make sure to share them with the rest of our staff. Once again, thank you and you are always welcomed here for your revisit. Best regards, Daniel Nguyen Hotel manager

    Responded May 11, 2019
    New Vision Palace hotel
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    New Vision Palace hotel
    |Exceptional 9.3
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    • Exceptional location
    • Old Quarter
    • Hanoi Railway Station is within 1.39 km