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New World Makati Hotel
New World Makati Hotel
New World Makati Hotel
New World Makati Hotel
New World Makati Hotel
New World Makati Hotel
New World Makati Hotel

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8.7

Excellent

6,390 reviews

6,390 reviews

See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Greenbelt 3 Theaters

60 m

Greenbelt Chapel

60 m

Greenbelt Park

190 m

Greenbelt

200 m

Casa flores de Belen

200 m

Popular landmarks
Robinsons Place Manila

4.9 km

Rizal Park

5.8 km

National Museum

5.9 km

Manila Ocean Park

6.1 km

Fort Santiago

6.5 km

Closest landmarks
New World Parking

50 m

Ice Vodka Bar

110 m

GAOC Gan Advanced Osseointegration Center

170 m

Ground floor

220 m

Park Terraces Condo

240 m

New World Makati Hotel

Esperanza Street corner Makati Avenue, Ayala Center, Makati, Manila, Philippines, 1228 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Makati, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Intramuros. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Manila

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Facilities

Airport transfer

Pets allowed

Car park

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

38 travelers have booked today.

Value for money8.1
Distance to city center0.5 km
Location rating9.4
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport4.4 km

Rooms available at New World Makati Hotel

Excellent
Room comfort & quality

8.6

Director Suite King
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
Enter dates to see prices
One Bedroom Suite King
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Room King
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Residence Club Deluxe Room King
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Room King
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room King
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior - Min. 7 nights
...
  • Room size: 34 m²/366 ft²
  • Garden view
Enter dates to see prices
Premier Room
...
  • Room size: 34 m²/366 ft²
  • Bathtub
  • 1 king bed
Enter dates to see prices
Deluxe Double or Twin Business Room with Access to the Residence Club Living Room
...
  • Room size: 34 m²/366 ft²
  • Bathtub
  • 2 single beds
Enter dates to see prices
Deluxe - Min. 7 nights
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at New World Makati Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to New World Makati Hotel?

New World Makati Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2900 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, New World Makati Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at New World Makati Hotel?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at New World Makati Hotel. Full american breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 1535 PHP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at New World Makati Hotel?

New World Makati Hotel features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese and international. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients.

Can special events be hosted at New World Makati Hotel?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at New World Makati Hotel. Small or intimate events like birthday parties and entertainment events can also be accomodated. Services for in-house catering and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at New World Makati Hotel?

On-site venues and convenient event services make New World Makati Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 6 venues can accommodate you and your guests. An extensive range of facilities and services including free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at New World Makati Hotel?

New World Makati Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to New World Makati Hotel?

The closest train, metro, or bus station to New World Makati Hotel is Ayala MRT Station, 730 m away.

What restaurants are nearby New World Makati Hotel?

Restaurants including Mendokoro Ramenba, El Chupacabra and Blackbird are popular in New World Makati Hotel’s neighborhood which is known as Makati.

What popular shopping places are close to New World Makati Hotel?

Shopping options in New World Makati Hotel’s Makati neighborhood include Greenbelt, Landmark Department Store - Makati and The Landmark Department Store.

What are popular attractions near New World Makati Hotel?

New World Makati Hotel’s location in the Makati neighborhood makes it close to famous attractions including Greenbelt Chapel, Greenbelt Park and Mary Mother of Hope - Landmark Chapel.

What popular natural sightseeing spots are close to New World Makati Hotel?

New World Makati Hotel’s nearby natural sights include Sample1 located in the same Makati area.

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Explore the neighborhood

What people love about New World Makati Hotel

  • 10

    Exceptional
    Location

    "Extremely happy with the location and service."

    Sahara

    |

    November 25, 2022

  • 7.6

    Very good

    "Good for business travel."

    KeanYin

    |

    November 20, 2022

  • 10

    Exceptional
    Location

    "Stayed here again and love the location."

    Richard

    |

    November 19, 2022

Overall rating:

8.7

Excellent
6,390 reviews
Cleanliness
8.8
Facilities
8.5
Location
9.4
Read all reviews >
What travelers say they love:
Definitely will come back to stay in this hotel
Imelda from Australia
Couple
More about New World Makati Hotel

More about New World Makati Hotel

New World Makati Hotel

For travelers who want to take in the sights and sounds of Manila, New World Makati Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Manila has to offer.
All offerings provided by New World Makati Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire services provided by New World Makati Hotel makes it easy to plan your day trips, sightseeing, and more around Manila.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the New World Makati Hotel. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at New World Makati Hotel. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and bathrobes available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at New World Makati Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
A day in will be as fun as a day out with ranges of recreational activities offered at New World Makati Hotel. A relaxing end to every day is possible with a visit to the massage, salon, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At New World Makati Hotel, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.

Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Housekeeping

193 mentions

Breakfast

182 mentions

Food & Dining

135 mentions

Internet

103 mentions

Languages spoken

  • English
  • Filipino
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Sofa
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Restaurants on site

Café 1228

  • Cuisine: International, Local, Grill/BBQ
  • Menu: A-la-carte

Jasmine

  • Cuisine: Chinese, Seafood, Cantonese
  • Menu: Buffet
Location
Esperanza Street corner Makati Avenue, Ayala Center, Makati, Manila, Philippines, 1228
Exceptional
Location

9.4

Airports

  • Ninoy Aquino International Airport (MNL)
    4.4 km 17 min drive
  • Subic Bay International Airport (SFS)
    84.0 km 2.5 hour drive

Public transportation

  • Ayala MRT Station
    740 m 12 min walk
  • Dela Rosa Street
    880 m

Hospital or clinic

  • GAOC Gan Advanced Osseointegration Center
    170 m

Shopping

  • Robinsons Place Manila
    4.9 km

Convenience store

  • 7 Eleven
    220 m 3 min drive

Cash withdrawal

  • ATM
    100 m
What's nearby

Popular landmarks

  • Robinsons Place Manila
    4.9 km
  • Rizal Park
    5.8 km
  • National Museum
    5.9 km
  • Manila Ocean Park
    6.1 km
  • Fort Santiago
    6.5 km
  • San Agustin Church
    6.5 km
  • Casa Manila
    6.5 km
  • Quiapo Church
    6.6 km
  • Manila Cathedral
    6.8 km
  • Intramuros
    7.0 km

Nearby landmarks

  • New World Parking
    50 m
  • Greenbelt 3 Theaters
    60 m
  • Greenbelt Chapel
    60 m
  • Ice Vodka Bar
    110 m
  • GAOC Gan Advanced Osseointegration Center
    170 m
  • Greenbelt Park
    190 m
  • Greenbelt
    200 m
  • Casa flores de Belen
    200 m
  • Ground floor
    220 m
  • Landmark Department Store - Makati
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee2900 PHP
  • Distance from city center0.5 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)1535 PHP

The property

  • Number of floors25
  • Number of restaurants3
  • Number of rooms 580
  • Room voltage220
  • Year property opened1993
  • Most recent renovation2015
Property announcements

Please take the time to read through the special check-in instructions the property has included and attached in the booking confirmation email. Guests will need to provide different requirements upon verification of the purpose of stay.

Reviews of New World Makati Hotel from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.8
Facilities8.5
Location9.4
Room comfort and quality8.6
Service8.8
Value for money8.1
High score for Manila
Rating
9+ Exceptional (1,386)
8-9 Excellent (863)
7-8 Very Good (733)
6-7 Good (230)
<6 Below Expectation (168)
Time of the year
Mar - May (839)
Jun - Aug (765)
Sep - Nov (806)
Dec - Feb (970)
All guests (5,175)
All room types
All languages

Show reviews that mention 

Showing 3,380 verified guest comments
12345
10.0
Exceptional
Angeli from Singapore
Business traveler
Deluxe Room King
Stayed 2 nights in June 2022

No frills but fabulous accommodation at the heart of Makati”

I’ve been starting at New World like my 1st or last stop on every long leg of either business or holiday trip in Philippines. Basically my consistent experience are great and no hassle. Checked-in & out efficiently. But this time after a pretty Long Beach holiday from siargao to El nido and back to Manila. I decided again at New world before I fly back to Singapore and indeed this time highlighted the fabulous reason why I keep in coming back: -amazing reception personnel upon checkin. I got an upgrade. - excellent concierge assistance by Diwa on my extra request for an external vendor which they still happily assisted me. - excellent assistance by Ms Kim of service centre of my extra request on courier assistance. Even at almost 12midnight she was still working on it to make sure it’s done and no issue when I checkout the next day. Of course it’s not only the amazing guys as mentioned but the entire customer service within the hotel provide a pleasant outlook that makes the stay fabulously comfortable. Thank you New World Hotel and until my next trip. Best location for business trip too as it’s just across the greenbelt and easy access on pickup & drop off. Perfect.

Reviewed June 27, 2022

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Dear Angeli, First and foremost, thank you very much for always choosing New World Makati Hotel for your accommodation requirements. We appreciate your kind review and compliments as these inspire us to continue in providing warm service and memorable experiences for each of our guests. We look forward to welcoming you back on you next visit to Manila. Sincerely, Nantha Kumar General Manager

Responded July 03, 2022
New World Makati Hotel
10.0
Exceptional
Clint from Philippines
Couple
Superior Room King
Stayed 1 night in February 2022

Excellent Staff”

We’ve requested to transfer to the opposite view facing Makati CBD and the staff was very quick to grant our request. There’s some slight problems in the 2nd room,so they transferred us to a 3rd room, and gave us some complimentary snacks. Krisha from the ServiceDesk was exceptional! She deserves a raise! :) So as the electrician who fixed the lighting issue on our 3rd room, and the bellman who delivered the keycards. Von from Front Desk is very accommodating too. I also appreciate the Duty Manager, Miko, who sent the letter because of the slight inconvenience during our stay. It was so professional of him. The hotel facility is great and soooo clean. We’ll definitely recommend this hotel to our friends. 10/10!

Reviewed February 14, 2022

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Dear Clint, Thank you very much for taking the time to share your review following your recent stay with us. I appreciate your warm compliments regarding the service of our associates, and glad that they were able to assist you during your stay. I would like to take this opportunity to sincerely apologize for the defects in your room which I have addressed with the concerned department. I wish to thank you as well for recommending our hotel. My associates and I look forward to welcoming you back soon. Sincerely, Nantha Kumar General Manager

Responded February 28, 2022
New World Makati Hotel
10.0
Exceptional
Cora from Australia
Couple
Stayed 2 nights in February 2019

Exceptional ”

New world hotel is always exceptional and value for money. It's just across Greenbelt shopping center which has a park and a church. Staff are friendly and warm. The hotel is very clean. The buffet breakfast is a whole range of a variety of food. Too many choices and too filling, I'm not complaining though. There's also an executive lounge where we enjoy dinner. The swimming pool is beautiful. The gym is great. I love going back to this hotel over and over again. Highly recommended.

Reviewed February 28, 2019

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10.0
Exceptional
Young from South Korea
Business traveler
Stayed 3 nights in September 2019

Short days stay in the autume gataway of Manila”

This was the first time stay selection for New World Makati, as usual expectation of top level hotel services, it was surely great days to recommend the other people who is considering in every aspects what you can request to the hotel service operators. NWH Makati, they are concerning to provide top level services than the other top brands in this same city and specially Club lounge guest supervisors, well trained and do understood the high concerige services what they're trying to explain and sharing some conversation shortly. Fully enjoyed the food quality western, Asian and some local style. Highly recommend the people who seeks the best days and value for the hotel selection, New World Makati has already set for your needs as I felt and made me wrote the words as like this. Try! 뉴월드호텔 마카티 선택은 좋은 경험과 선택 이었습니다. 편하게 마닐라를 방문을 계획한다면 또 다시 가고 픈 호텔 입니다. 강추!

Reviewed September 07, 2019

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Dear Young, Thank you for taking the time to review our hotel. It is great to hear that you enjoyed your first stay with us and we sincerely appreciate your comments about our facilities and the services of our staff. Moreover, we are grateful for highly recommending our property to other travelers. We hope that you will come back and visit us soon. Sincerely, M. van Mierlo, General Manager

Responded September 09, 2019
New World Makati Hotel
10.0
Exceptional
Mich from Philippines
Solo traveler
Room Assigned on Arrival
Stayed 2 nights in July 2022

Superb location, great service, big rooms”

The hotel has the best location, literally just across the entrance of Greenbelt 3, which is basically connected to all the other malls in the area. The staff were all helpful and courteous, the rooms were clean and relatively large compared to other hotels. I was traveling with a friend and this is actually the first time for each of us to stay in this hotel out of countless times we visited Manila. We both agreed that this would be our go-to hotel next time we’ll be in Makati. Kudos!

Reviewed July 10, 2022

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Dear Mich, Thank you very much for having taken the time to share your review following your recent stay with us. It was a pleasure to know that New World Makati is now your go-to hotel. We truly appreciate your kind feedback regarding your stay and look forward to welcoming you and your friend back soon. Sincerely, Nantha Kumar General Manager

Responded July 15, 2022
New World Makati Hotel
10.0
Exceptional
Erikha from Philippines
Couple
Superior Room King
Stayed 1 night in April 2022

Delightful”

I'm very delighted with my first-time stay here 😊 I booked a superior room overnight for my birthday. When we arrived to check in, there were no problems. Everything went smoothly and at the front desk, Ms. Yvette, was so accommodating. She greeted me and unexpectedly upgraded our room (a pet-friendly one because I brought my cat) to a residence club one. We had a lot of bags and we were assisted well on the way to our room. The room was very, very nice. I loved it. They also surprised me with a beautifully decorated and delicious birthday cake. They were also able to grant our item requests like wine glasses and a scotch tape. Definitely coming back here when I get the chance 🙂

Reviewed April 06, 2022

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Dear Erikha, Thank you very much for taking the time to share your stay experience. I am pleased to know that you enjoyed your birthday celebration, and that my associates made it more special. My team and I look forward to the pleasure of welcoming you back soon. Sincerely, Nantha Kumar General Manager

Responded April 23, 2022
New World Makati Hotel
10.0
Exceptional
cheryl from Philippines
Family with teens
Residence Club Deluxe
Stayed 1 night in May 2022

Good choice”

The room was spacious, location is really good since it’s just across Greenbelt, they have really friendly staff and most of all, it is a pet-friendly hotel so we didn’t have to worry about leaving our puppy behind. In case you will bring your pet, kindly make sure that you read the Pet Agreement form because not all animals and dog breeds are allowed. Also, they cannot just loiter around. When eating, you can do it al fresco so you can still be with your pet. If you have extra, book a residence club room so get an access to The Living Room where they serve afternoon snacks and cocktails in the evening, plus you get to see the night lights from the window.

Reviewed May 09, 2022

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Dear Cheryl, Thank you very much for taking the time to share your stay experience with us. We appreciate the kind feedback and excellent rating you gave, and looking forward to welcoming you and your family and pet back in the hotel soon. Sincerely, Nantha Kumar General Manager

Responded June 01, 2022
New World Makati Hotel
10.0
Exceptional
MARIA from Philippines
Couple
Superior Room King
Stayed 1 night in June 2022

Good but could be better”

Check in time is 2pm. We arrived 2:35 pm. We were told that the room wasn't available yet for another 30-45 minutes. Quite disappointing when you just want to rest and still had to wait in the lobby. Was finally given our room at 3:10pm. They made up for it by giving us a late check out at 1pm. There is no elevator from the basement parking so we had to carry our luggage up 2 flights of stairs. Tip: Drop off your luggage and other companions in the lobby before going down the basement parking. Amenities and facilities are good but can be better. There should be a safety handrail by the bathtub. They should also put a bidet and exhaust fan in the bathroom.

Reviewed June 27, 2022

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Dear Maria, Thank you for having taken the time to review our hotel and for sharing your feedback. Please rest assured that your comments are well taken, as these will certainly help us improve on our services expected by valued guests like you. We look forward to the opportunity of welcoming you back to serve you better. Sincerely, Nantha Kumar General Manager

Responded July 03, 2022
New World Makati Hotel
10.0
Exceptional
Louella from Philippines
Family with teens
Deluxe Room
Stayed 1 night in April 2022

Awesome staycation ”

I was with my two grown children and our Golden Retriever. We initially had a setback when I was told that the hotel could only accept small pets. This was a paid booking and I sent emails and messages regarding our golden lab. In the end, we were allowed because it was just an overnight stay. Our dog is very behaved and friendly and I guess the manager realized that immediately. We had an amazing stay. My daughter had a successful thesis defense, thanks to the fast WiFi and we celebrated with champagne! Greenbelt 3 is right across from the hotel. Hotel Staff are amazing. We will be back for sure.

Reviewed April 05, 2022

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Dear Louella, Thank you very much for taking the time to share your staycation experience. We are pleased to know that we were able to accommodate your requests, and that you had an amazing stay with us. We hope to welcome you all back in the near future. Sincerely, Nantha Kumar General Manager

Responded April 26, 2022
New World Makati Hotel
10.0
Exceptional
Sean from United States
Solo traveler
Superior Room Twin
Stayed 3 nights in February 2020

Exceptional”

Wonderful hotel! Its across the street from Greenbelt. So theres shopping and restaurants near by. The room was spacious with a large bathroom and very tidy. The beds were comfortable. The staff are very nice and informative. The breakfast has a great selection and is filling. Will stay again in the future.

Reviewed February 11, 2020

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Dear Sean, Thank you for having taken the time to review our hotel. We truly appreciate your giving our property an excellent rating. We look forward to welcoming you back. Sincerely, M. van Mierlo, General Manager

Responded February 12, 2020
New World Makati Hotel
10.0
Exceptional
Phoebe from Philippines
Solo traveler
Superior Double Room
Stayed 1 night in October 2019

Had a great staycation for the weekend.n”

The purpose of my stay is to find a place where I can do my paperworks which is due on Monday and at the same time, relax in a comfortable place. Indeed, my stay was great, food was good and the staff were accommodating and courteous. Its location is very accessible to Greenbelt which is a plus!

Reviewed November 10, 2019

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Dear Phoebe, Thank you for taking the time to review our hotel, and for the excellent rating you gave our property. I am happy to hear that you had a great weekend 'staycation' with us! We hope you will come and visit us again soon. Sincerely, M. van Mierlo, General Manager

Responded November 12, 2019
New World Makati Hotel
10.0
Exceptional
Kristine from Philippines
Group
Superior King
Stayed 1 night in May 2019

Friendly staff, the best in the metro!”

All the staff from the security, bellboys/butlers, reception, were all great, friendly, and helpful. The bed was ultra comfy, and the room is spacious! Super plus point is that they have frozen and chilled food deposit counter! The breakfast spread was also great with filipino breakfast options, arroz caldo and porridge, some Japanese selections and fruits of course. They serve ensaymada, champorado and taho, too! I will definitely come back and stay whenever I am in Makati!

Reviewed May 25, 2019

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Dear Kristine, Thank you for taking the time to share your feedback. My food and beverage team and I are pleased to hear that you enjoyed our breakfast spread. We likewise appreciate your kind comments about the rest of our staff, every one of whom we are proud of. We look forward to welcoming you back! Sincerely, M. van Mierlo, General Manager

Responded May 29, 2019
New World Makati Hotel
10.0
Exceptional
Dan from Philippines
Business traveler
Superior Room King
Stayed 1 night in June 2019

Outstanding Hotel”

Arguably one of the best hotels in Metro Manila. Staff are friendly, helpful, and efficient. It's like they already know what you need from them before you even tell them. Rooms are spotless and has everything you would need in a room while on travel. Great view of the city, as it is located in a business district. The moment you walk in the lobby, you'll know you made the right choice.

Reviewed January 05, 2020

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Dear Dan, It is indeed great and heartwarming to hear that you consider our hotel one of the best in Metro Manila. Your comments about our staff and facilities are very much appreciated. Thank you for taking the time to review our hotel, and we look forward to welcoming you back soon. Sincerely, M. van Mierlo, General Manager

Responded January 08, 2020
New World Makati Hotel
10.0
Exceptional
Gaylord from Philippines
Family with young children
Deluxe Room King
Stayed 4 nights in June 2022

Best Hotel in Makati CBD”

This is hands-down the best hotel in the Ayala-area of Makati. You get your money's worth. The rooms are beautiful. All the staff are lovely, helpful, attentive, friendly and courteous. The location is perfect...not even 5 mins away by foot from the the most beautiful malls, restaurants, a church park and museums. I will definitely stay here again when I visit this beautiful city.

Reviewed June 15, 2022

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10.0
Exceptional
Sean from Australia
Couple
Superior Room King
Stayed 1 night in July 2022

New World - fantastic ”

The hotel is in the Makatai area which is the best part of Manila. The rooms are great and the service second to none. The rooms were booked through Agoda and were very reasonable! The Jasmine restaurant services excellent Yum Cha and the Greenfield shopping centre is next door. The beds were the best ever - fell asleep in a second and didn’t want to get out the next day.

Reviewed July 06, 2022

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Dear Sean, Thank you very much for having taken the time to share your review. It was a pleasure to read your kind feedback regarding your stay with us. We appreciate the excellent rating and warm compliments you gave on our services and facilities and look forward to welcoming you back on your next visit to Manila. Sincerely, Nantha Kumar General Manager

Responded July 11, 2022
New World Makati Hotel
10.0
Exceptional
CANDELARIA from Philippines
Solo traveler
Superior Room King
Stayed 1 night in June 2022

Excellent ”

The girl in front desk Jenny and Josephine are super nice and sweet. They are helpful upon checking in and out too. Also Marvin the bell boy. Beautiful and clean hotel in front of Greenbelt Makati!

Reviewed June 16, 2022

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Dear Candelaria, Thank you very much sharing your review following your recent stay in the hotel. We highly appreciate the kind feedback and excellent rating you gave. Rest assured that your warm commendation will be shared with Jenny, Josephine and Marvin. Once again, thank you and we hope to welcome and have you back again soon. Sincerely, Nantha Kumar General Manager

Responded June 23, 2022
New World Makati Hotel
10.0
Exceptional
Stephan from Guam
Solo traveler
Deluxe Double or Twin Business Room with Access to the Residence Club Living Room
Stayed 3 nights in April 2019

Exceptional”

Conveniently located. Book a Residence Club room and avoid the traffic of the city. Residence room includes light dinner and all drinks inclusive with a great city view on the 24th floor. No need to deal with the night crowds. You can work up there or just converse with friends over some decent wines etc. All Staff are exceptionally friendly and nice.

Reviewed May 02, 2019

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Dear Stephan, Thank you for taking the time to share your comments. I am pleased to note that you enjoyed the services and facilities in our Residence Club floors. We hope you will come and visit us again soon. Sincerely, M. van Mierlo, General Manager

Responded May 07, 2019
New World Makati Hotel
10.0
Exceptional
Jamiecris from Philippines
Family with teens
Deluxe Twin Beds
Stayed 1 night in December 2019

Holidays at New World”

The staff were accommodating and would really ensure that you’ll have a great stay. Because we stayed on Christmas day, breakfast buffet was jampacked, some stations needed refills. We waited for 4mins for the rice to be refilled. Despite this, we had a great stay because their staff were really nice and pleasant to deal with.

Reviewed December 26, 2019

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Dear Jamiecris, Thank you for having taken the time to review our hotel and for sharing your feedback. I am very pleased to hear that you enjoyed your stay with us over the Christmas holidays. Your kind comments about our staff are very much appreciated and have been shared with them. We look forward to welcoming you back. In the meantime, we wish you all the best in the coming New Year! Sincerely, M. van Mierlo, General Manager

Responded December 29, 2019
New World Makati Hotel
10.0
Exceptional
Jeanette from Philippines
Group
Superior Room Twin
Stayed 3 nights in February 2022

Great Location ”

The hotel staff is super nice, the location is great, and the rooms spacious. We spent our days at the pool, and the cold pool really help us cool of during the heat. It’s easy to get around the city from the hotel, and across the street is Greenbelt filled with shopping, cafes and restaurants. Perfect place for a birthday staycation.

Reviewed May 04, 2022

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Dear Jeanette, Thank you very much for taking the time to share your review with us. It was a pleasure to learn that you appreciated the location and facilities of the hotel. We hope that you will come and visit us again soon. Sincerely, Nantha Kumar General Manager

Responded May 05, 2022
New World Makati Hotel
10.0
Exceptional
MARIA from Philippines
Family with young children
Deluxe Room
Stayed 1 night in May 2022

Exceptional”

We enjoyed our stay in New World. We particularly loooved the pillows, the blanket and the buffet breakfast. The kids enjoyed the pool and the bubble bath. They loved the fact that it's just right across Greenbelt. The staff were very kind. They were very friendly and some of them engaged with our kids. We will definitely be back!

Reviewed May 31, 2022

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Dear Maria, Thank you very much for sharing your review following your recent stay with us. We are delighted to know that you and your family enjoyed your stay in the hotel. We look forward to welcoming you all back soon. Sincerely, Nantha Kumar General Manager

Responded June 02, 2022
New World Makati Hotel
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