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New World Makati Hotel
New World Makati Hotel
New World Makati Hotel
New World Makati Hotel
New World Makati Hotel
New World Makati Hotel
New World Makati Hotel

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8.6

Excellent

6,097 reviews

6,097 reviews

Convenient check-in, friendly staff, clean room, sufficient amenities and items in the room.

Irene
- May 16, 2022
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Greenbelt 3 Theaters

60 m

Greenbelt Chapel

60 m

Greenbelt Park

190 m

Greenbelt

200 m

Casa flores de Belen

200 m

Popular landmarks
Robinsons Place Manila

4.9 km

Rizal Park

5.8 km

National Museum

5.9 km

Manila Ocean Park

6.1 km

Fort Santiago

6.5 km

Closest landmarks
New World Parking

50 m

Ice Vodka Bar

110 m

GAOC Gan Advanced Osseointegration Center

170 m

Ground floor

220 m

Park Terraces Condo

240 m

New World Makati Hotel

Esperanza Street corner Makati Avenue, Ayala Center, Makati, Manila, Philippines, 1228 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Makati, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Intramuros. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Manila

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Facilities

Airport transfer

Airport transfer

Pets allowed

Car park

Swimming pool [outdoor]

Fitness center

Free Wi-Fi in all rooms!

Front desk [24-hour]

This property is in high demand!

5 travelers have booked today.

Value for money8.0
Distance to city center0.5 km
Location rating9.4
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport4.4 km

Rooms available at New World Makati Hotel

Excellent
Room comfort & quality

8.6

Director Suite King
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
Enter dates to see prices
One Bedroom Suite King
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed
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Superior Room King
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Premier Room King
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds or 1 king bed
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Residence Club Deluxe Room King
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Superior - Min. 7 nights
...
  • Room size: 34 m²/366 ft²
  • Garden view
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Deluxe Room King
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe - Min. 7 nights
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 34 m²/366 ft²
  • Bathtub
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at New World Makati Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to New World Makati Hotel?

New World Makati Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2900 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, New World Makati Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at New World Makati Hotel?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at New World Makati Hotel. Full american breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 1535 PHP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at New World Makati Hotel?

New World Makati Hotel features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese and international. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients.

Can special events be hosted at New World Makati Hotel?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at New World Makati Hotel. Small or intimate events like birthday parties and entertainment events can also be accomodated. Services for in-house catering and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at New World Makati Hotel?

On-site venues and convenient event services make New World Makati Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 6 venues can accommodate you and your guests. An extensive range of facilities and services including free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at New World Makati Hotel?

New World Makati Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to New World Makati Hotel?

The closest train, metro, or bus station to New World Makati Hotel is Ayala MRT Station, 730 m away.

What restaurants are nearby New World Makati Hotel?

Restaurants including Smap Bar, John and Yoko Cosmopolitan Japanese Resto and National Sports Grill are popular in New World Makati Hotel’s neighborhood which is known as Makati.

What popular shopping places are close to New World Makati Hotel?

Shopping options in New World Makati Hotel’s Makati neighborhood include Greenbelt, Landmark Department Store - Makati and The Landmark Department Store.

What are popular attractions near New World Makati Hotel?

New World Makati Hotel’s location in the Makati neighborhood makes it close to famous attractions including Greenbelt Chapel, Greenbelt Park and Mary Mother of Hope - Landmark Chapel.

What popular natural sightseeing spots are close to New World Makati Hotel?

New World Makati Hotel’s nearby natural sights include Sample1 located in the same Makati area.

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See map

Explore the neighborhood

What people love about New World Makati Hotel

  • 10

    Exceptional
    Staff 

    "Convenient check-in, friendly staff, clean room, sufficient amenities and items in the room."

    Irene

    |

    May 16, 2022

  • 10

    Exceptional
    Spaciousness

    "Room is also spacious."

    Irene

    |

    May 16, 2022

  • 10

    Exceptional
    Staff 

    "Very courteous staff."

    Jennifer

    |

    May 16, 2022

Overall rating:

8.6

Excellent
6,097 reviews
Cleanliness
8.8
Facilities
8.4
Location
9.4
Read all reviews >
What travelers say they love:
I did like that they upgraded the room for free.
Samantha from Philippines
Couple
More about New World Makati Hotel

More about New World Makati Hotel

New World Makati Hotel

For travelers who want to take in the sights and sounds of Manila, New World Makati Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Manila has to offer.
All offerings provided by New World Makati Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire services provided by New World Makati Hotel makes it easy to plan your day trips, sightseeing, and more around Manila.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the New World Makati Hotel. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at New World Makati Hotel. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and bathrobes available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at New World Makati Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
A day in will be as fun as a day out with ranges of recreational activities offered at New World Makati Hotel. A relaxing end to every day is possible with a visit to the massage, salon, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At New World Makati Hotel, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

193 mentions

Breakfast

182 mentions

Food & Dining

135 mentions

Internet

103 mentions

Languages spoken

  • English
  • Filipino
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
Food and dining
Restaurants on site

Café 1228

  • Cuisine: International, Local, Grill/BBQ
  • Menu: A-la-carte

Jasmine

  • Cuisine: Chinese, Seafood, Cantonese
  • Menu: Buffet
Location
Esperanza Street corner Makati Avenue, Ayala Center, Makati, Manila, Philippines, 1228
Exceptional
Location

9.4

Airports

  • Ninoy Aquino International Airport (MNL)
    4.4 km 17 min drive
  • Subic Bay International Airport (SFS)
    84.0 km 2.5 hour drive

Public transportation

  • Ayala MRT Station
    740 m 12 min walk
  • Dela Rosa Street
    880 m

Hospital or clinic

  • GAOC Gan Advanced Osseointegration Center
    170 m

Shopping

  • Robinsons Place Manila
    4.9 km

Convenience store

  • 7 Eleven
    220 m 3 min drive

Cash withdrawal

  • ATM
    100 m
What's nearby

Popular landmarks

  • Robinsons Place Manila
    4.9 km
  • Rizal Park
    5.8 km
  • National Museum
    5.9 km
  • Manila Ocean Park
    6.1 km
  • Fort Santiago
    6.5 km
  • San Agustin Church
    6.5 km
  • Casa Manila
    6.5 km
  • Quiapo Church
    6.6 km
  • Manila Cathedral
    6.8 km
  • Intramuros
    7.0 km

Nearby landmarks

  • New World Parking
    50 m
  • Greenbelt 3 Theaters
    60 m
  • Greenbelt Chapel
    60 m
  • Ice Vodka Bar
    110 m
  • GAOC Gan Advanced Osseointegration Center
    170 m
  • Greenbelt Park
    190 m
  • Greenbelt
    200 m
  • Casa flores de Belen
    200 m
  • Ground floor
    220 m
  • Landmark Department Store - Makati
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee2900 PHP
  • Distance from city center0.5 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)1535 PHP

The property

  • Number of floors25
  • Number of restaurants3
  • Number of rooms 580
  • Room voltage220
  • Year property opened1993
  • Most recent renovation2015
Property announcements

Please take the time to read through the special check-in instructions the property has included and attached in the booking confirmation email. Guests will need to provide different requirements upon verification of the purpose of stay.

Reviews of New World Makati Hotel from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.8
Facilities8.4
Location9.4
Room comfort and quality8.6
Service8.7
Value for money8.0
High score for Manila
Rating
9+ Exceptional (1,259)
8-9 Excellent (851)
7-8 Very Good (717)
6-7 Good (226)
<6 Below Expectation (161)
Time of the year
Mar - May (829)
Jun - Aug (681)
Sep - Nov (736)
Dec - Feb (968)
All guests (4,721)
All room types
All languages

Show reviews that mention 

Showing 3,214 verified guest comments
12345
9.7
Exceptional
mark from United States
Solo traveler
Stayed 3 nights in November 2012

Elegant Hotel in Makati”

Quality rooms, large swimming pool, and great location

i like to stay at the new world makati when i am visiting makati, manila, philippines. this former renaissance hotel is a gem. from the large ornate lobby to the spacious and well decorated rooms to the great pool on the 4th floor and the friendly service, this hotel is a winner. yes, i could stay at the shangri-la makati arguably the finest hotel in town, but at nearly double the price of the new world, the shangri-la just doesn't seem worth the price differential to me. i prefer the new world makati. it is an excellent 4.5 star hotel available at a fair price. no compromises in quality here. additionally, the new world's location is great too as it is right across a small side street from the greenbelt malls and their many restaurants and high end stores.

Reviewed November 07, 2012

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10.0
Exceptional
Roy from United States
Solo traveler
Stayed 2 nights in September 2010

My home in Manila”

across the street from Greenbelt
very expensive internet/wi-fi

Although I try not to stay in Manila, when I do stay it is ONLY at this hotel. I've stayed at a few other hotels in Manila and the "value for money" may be comparable you can not beat the location. This hotel is literally across a small street from all the nightlife, restaurants, shopping you will ever need in Manila. And although Greenbelt is $$$, you can cross a small bridge to The Landmark and get all the cheap deals you need (mostly basement level). Read my other reviews of this hotel if you want specific information on the hotel itself. New World Makati is my only home when I am in Manila.

Reviewed October 01, 2010

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10.0
Exceptional
Roy from United States
Group
Stayed 2 nights in May 2010

Ended up extending my stay”

Next to Greenbelt, clean, safe, excellent value. Cheaper on the weekends. HUGE pool with lap lanes.
for me there are no cons

this is my 8th visit to philippines and i've stayed at 12+ different hotels, 6+ of them 4/5 stars. for value and location this is by far the best hotel in manila. you can save a little more at other hotels in the neighborhood, but end up walking a bit or taking a taxi to entertain yourself. you can spend a lot more money, get more amenities and more comfort, but again, spend some time to get yourself entertained. shangri-la for example is a better hotel, but you will pay for it. dusit sometimes might be cheaper, but it is a cheaper (feel) hotel in what seems to be a back alley. through agoda, you can get excellent deals. for price, location, comfort and safety new world makati is 5 star all the way and an excellent value

Reviewed June 01, 2010

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10.0
Exceptional
Roy from United States
Solo traveler
Stayed 2 nights in May 2010

Improving service”

Huge lobby, free wi-fi in the lobby (through one of thier restaurants), quick efficient registration (one of the fastest I've experienced), literally across the street from GreenBelt (best nightlife), BEST VALUE 4/5 star HOTEL (weekend value better than weekday value - prices go down on the weekend significantly)
In comparison to other 4-5 star Manila hotels, I can't say there are true 'cons' for this hotel. Manila hotels are generally lacking behind other Asian hotels. The "con's" for this hotel are the same (if any) for everyother 4-5 star hotel in Manila

This is my 6th time to visit this hotel and I've got to say thier customer service has improved from great to excellent. Seems they've put more staff on duty from lobby greeters to registration staff and added a elevator lobby person. Everyone always smiling and always friendly. I got to witness a few VIP's (government officials and elites) transitioned in and out of the hotel with no interruption of other guests. I can't say the same for other hotels in Makati. Read my other reviews and you'll see why New World Hotel, Makati is my only choice when visiting Makati, Manila. This is NOT a backpacker hotel, but you won't be snubbed if you show up with one.

Reviewed June 01, 2010

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9.0
Exceptional
Aileen from United States
Solo traveler
Stayed 1 night in March 2013

More than met my expectations”

location, attentive, accomodating & pleasant staff,value for your money

This was my first stay at New World Makati Hotel and I will definitely book here again on a future visit. It is located across the street from Greenbelt 4 where you have ample choices of restaurant and shopping choices. The staff was very pleasant and friendly. I arrived 1 1/2 hrs earlier from a domestic flight than the 2pm check in and they allowed me to check in as well as accomodate my request for a late check out of 2pm for my companion on the following day as I was departing at 3:00 AM for and international flight and my companion had a later internationalflight in the evening. Although I had less than a 24 hr stay at the hotel, I was very impressed with the facilities, the central location in Ayala, the pleasant and helpful staff as well as the value for your money at this 5 star hotel. I will definitely book again at New World Makati on my return trip back home to the US after a visit to the Philippines.

Reviewed March 28, 2013

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10.0
Exceptional
Young from South Korea
Business traveler
Stayed 3 nights in September 2019

Short days stay in the autume gataway of Manila”

This was the first time stay selection for New World Makati, as usual expectation of top level hotel services, it was surely great days to recommend the other people who is considering in every aspects what you can request to the hotel service operators. NWH Makati, they are concerning to provide top level services than the other top brands in this same city and specially Club lounge guest supervisors, well trained and do understood the high concerige services what they're trying to explain and sharing some conversation shortly. Fully enjoyed the food quality western, Asian and some local style. Highly recommend the people who seeks the best days and value for the hotel selection, New World Makati has already set for your needs as I felt and made me wrote the words as like this. Try! 뉴월드호텔 마카티 선택은 좋은 경험과 선택 이었습니다. 편하게 마닐라를 방문을 계획한다면 또 다시 가고 픈 호텔 입니다. 강추!

Reviewed September 07, 2019

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Dear Young, Thank you for taking the time to review our hotel. It is great to hear that you enjoyed your first stay with us and we sincerely appreciate your comments about our facilities and the services of our staff. Moreover, we are grateful for highly recommending our property to other travelers. We hope that you will come back and visit us soon. Sincerely, M. van Mierlo, General Manager

Responded September 09, 2019
New World Makati Hotel
10.0
Exceptional
reza from Indonesia
Business traveler
Stayed 2 nights in November 2010

First Class City Hotel”

luxurious, great view, nice dining place, great room design, good service
none

During my business travel in the Philippines, I searched for the hotel that suited my business needs. And this New World Hotel Makati City is the perfect choice for my business needs. Located in the heart of the city of Manila, this New World Hotel Makati City surely is one of the best hotel I have ever stayed during my business trip around Asia. Luxurious design with great view from the hotel, this hotel served what I need to be the best place in business need accommodation. Not only they have great and luxurious design, this hotel also had nice and unique dining places inside the hotel. With good service from the hotel crews, surely my stayed in this hotel is one experience I want to do it all over again.

Reviewed December 01, 2010

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10.0
Exceptional
Kelly from Singapore
Business traveler
Stayed 4 nights in March 2010

Great First visit in Manila”

The Club Floor is more than worth the price,with the minimal amount more you pay on Agoda, you can't miss! No Q-ing for breakfast, the staff call you by name and remember what you had the day before. talk about personalized attention. Turn down service nightly and same day laundry were great! The room service was wonderful and speedy. Cocktail hour in the evening served as the perfect light dinner... great selection of meats, pasta, veggies, fresh fruits, and drinks!did I mention the free internet in the Club Lounge??? Plus free printing (with in reason)
I couldn't tell you any, but I had friends who stayed on the regular floors and said that they had to get up early to avoid the lines at breakfast. (We were attending a conference and had to be out of the hotel by 7am)Again, not a problem if you stay on the club Floor.

THis was first trip to Manila, and thanks to the personlized service that I received at the New World Makati, I will be back, with the family. I was there on a business trip and pted to upgrade to the club floor for a few dollars more a night. It was superb. The staff was friendly and accomodating, the food was excellent, the Concierge, both in the Main lobby and on the 24th floor went beyond my expectations! The hotel is a gem in the middle of the GreenBelt and was walking distance to so many things! The staff were able to tell me where the locals went to eat and shop so I had a fabulous time every evening. The rooms are decorated tastefully, and the beds are extremely comfortable. The air-con was never too cold, and the towels were always fluffy and soft. THe amenities in the bathroom were great! The staff didn't even laugh at me when I locked myself out of the room. They were in front of my door within 3 minutes ( mind you I was on the 22nd floor) The gym was open super early and they had three separate rooms of the latest equipment all in working order with towels and free water available. The pool looked great, and I heard some great comments about it, but I preferred the gym.

Reviewed April 03, 2010

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9.7
Exceptional
Roy from United States
Solo traveler
Stayed 2 nights in April 2010

Always a great stay”

Next to Greenbelt (and Starbucks), 5* w/o pretention, value for money
No free wi-fi in room, a larger TV would be better (for the very very short time you should be watching TV (news, weather updates, etc))

this is my 4th visit to new world (twice when it was marriot). i was impressed when it was marriot and even more impressed now that it isn't. the room prices are cheaper and the services have skyrocketed. i don't know why, but the new management has taken this hotel to a new level. there are more staff on duty and they are friendlier (service will always keep me coming back to a hotel). the (lap) pool is huge, the gym is new, the lobby is very relaxed. and for the price you pay and what you get, this is hard to beat (i've also visited the other 4-5* hotels in makati). value and location is why this is my hotel of choice when in manila.

Reviewed April 16, 2010

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10.0
Exceptional
Dougals from United States
Solo traveler
Stayed 2 nights in January 2010

Makati Hotel Stay”

Great location, friendly staff, service outstanding.
none

I have been staying at the New World for over 10 years and have to say without a doubt it is one of the best hotels I have the pleasure of staying at. I travel alot abroad and have staid at some pretty nice hotels that are well known with great customer service reputations however New World Makati can rate with the best hotels around. First and formost the atmosphere and location are second to none, the staff is attentive and always striving to meet your needs. The food and services are tasty and timely and the pool and exercise facilities are the best. If I stay in Manila I would always stay at the new world. thanks for another great memory.

Reviewed February 08, 2010

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10.0
Exceptional
Roy from United States
Solo traveler
Stayed 1 night in September 2010

Manny Pacquiao's Hotel”

Manny Pacquiao stays here
none

I have multiple other reviews of this hotel. Here's another reason I stay here - this is Manny Pacquiao's Hotel when he is in Manila. Freddie Roach and Manny's sparring partners all stayed here while in Manila prior to moving to Baguio to train for the Margarito fight. Other than that ... New World has started a frequent guest program (I have yet to reap the benefits). Although free internet is not available, it will be for this program, I can't wait. As per my previous reviews New World is top class (Western Standard facilities and Asian Standard service). I've stayed at other 5star hotels in Manila (and Asia) and believe it or not, I've always been snobbed by a few "customer service" representatives. To dates, this has never happened to me here.

Reviewed October 10, 2010

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9.0
Exceptional
Justin from United States
Group
Stayed 2 nights in April 2012

Great location and Staff”

Staff was awesome catered to their guest, prime location

i really enjoyed my stay at the new world hotel. i went with a bunch of my guy friend to manila before heading off to boracay. there were 3 of us per room. the room itself had 2 twin sized beds and a couch. the couch was kind of small but it was adequate to fit a person under 6 feet tall. ok, well it wasn't that comfy but if you curl up you can use it to sleep on haha. i think it was about a night to rent a cot so we opted to just make due. the room service was good, much better than i would have expected. the staff was really friendly and accommodating. the pool was nice and quiet. the location of the hotel was really good. it is right across from greenbelt mall and very close to glorietta mall. we chose not to get the breakfast option because there are more food choices in the mall food courts and they are generally cheaper than the hotel food. cabs are always waiting outside the hotel and most cab drivers in the manila area should know where the hotel is. if not just tell them greenbelt 3 if they don't recognize the name of the hotel. getting to the fort or resorts world where there is a lot of night life and resturang is only a 100-200 peso ride away. the hotel bar is also a good place to pre-game before going out. the only downside of the hotel was the internet situation. it cost 250 pesos/half an hour in the business center and it was 125/hour or day from the room also they do not have wireless service. you need to connect to the internet with a cable. all in all a really nice place to stay. felt like being in the states but with much friendlier staff.

Reviewed April 26, 2012

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9.7
Exceptional
Erika from Philippines
Family with young children
Stayed 1 night in December 2012

What a great vacation!!!”

Malls nearby, great old ambience and fantastic service

Thank you to this hotel wherein me, my husband and son spent new year at! We checked in around 2:30pm and there was a long line but it was a really good thing that the managers were able to set up extra receptionists to accommodate check-ins. Wow! It was fast! I just showed RUBY the receptionist my agoda online booking thru my phone and settled other requirements such as an identification card and security deposit. Hassle-free. They were all very friendly and pleasant to deal with from the lobby guards until up to the housekeeping staff. I thank the receptionist because she gave as a very nice view facing makati avenue / ayala avenue and pasay road! We were in a corner room! Cool!!! When we saw the fireworks , my son was raving about how happy he was and he loved the hotel because of the 2 big windows we had he enjoyed the best of both worlds! He wanted to go back to this hotel again!!! Thank you new world!!!

Reviewed January 04, 2013

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9.7
Exceptional
Wilson from United States
Couple
Stayed 3 nights in December 2011

Beautiful, Modern Hotel with Great Location”

Awe-inspiring entrance way. Huge breakfast selection. Great view.

We had a wonderful stay at the New World Makati. The room was excellent. The bathroom had everything we needed. Bed was comfortable. The view from the 15th floor was great overlooking the pool and had a great view of the fireworks display during New Years. The breakfast had a large and culturally diverse selection. There were different breakfast stations such as, an omelette station, pancake station, traditional filipino breakfast, japanese noodle/soup station, fruits, and breads. We didn't have breakfast and internet included in the room. We paid an additional a night for those extras. The hotel operators were excellent greeting you by name and answering whatever questions you may have about the hotel and the area shopping malls. The only thing I regret was not being able to see everything the hotel had to offer such as the gym and pool area. Other than that we had a wonderful time with all of the shopping close with several malls to choose from.

Reviewed January 17, 2012

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9.3
Exceptional
Roy from United States
Solo traveler
Stayed 2 nights in November 2010

Great hotel but starting to turn "typical"”

Best location in Makati, comfortable bed and linens, weekend rates are cheaper than weekday
aircon weak, no free wi-fi, in room safe will not accomodate a laptop

My first stay in this hotel was a year ago when it was still the Rennaisance (part of the Marriott), I've seen it morph into the hotel it is today. It went from a moderately expensive hotel of good value Nov of last year, to a stellar hotel of fantastic value when the ownership and name change to The New World Hotel Makati to an expensive hotel of moderate value. The service is awesome, there are many staff in the huge lobby to assist you or answer any questions you have. The location cannot be beat (walk to the Greenbelt and you will see). However, the price of the hotel has risen to about $200/nite and they went from using Lather Brand amenities to Made-in-China generic soaps (cost cutting?).compare Shangri-La, Dusit Thani, Mandarin Oriental or other area hotels for value; you may still choose New World, you may not.

Reviewed November 19, 2010

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9.7
Exceptional
Gerald from United States
Couple
Stayed 1 night in May 2014

comfortably adequate lodging”

evening buffet, centrally located, close to airport

the new world makati hotel is a very nice facility. all we wanted was a comfortable place to spend the night before continuing our journey from japan to the visayan islands the next day. the area of the city is congested, but the hotel is an island of quiet. there is no airport shuttle, so we pre-arranged for pick up, at a cost of $52 - paying once again the following morning to return to the airport. we had family join us the evening of our arrival for dinner at the hotel's buffet - which was excellent. the room allowed us a good nights sleep, and everything else was in keeping of what you should expect from a quality hotel. there was nothing truly exceptional, from the room size to the decor.

Reviewed June 18, 2014

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10.0
Exceptional
David from Australia
Couple
Stayed 3 nights in August 2011

"Excellent location, very good and value for money”

The Executive Club and the buffet breakfast choice options

We chose the New world hotel based on location and proximity to Greenbelt. It is actually only about 10m from the hotel entrance directly in front. We had a booked a deluxe room and subsequently upgraded our stay to the executive club deluxe room which was definately great value because you then were entitled to free Wifi, Buffet breakfast and free coctails and mixed drinks in the executive club for every sunset over 2 hours. The club is also open 24hrs so you can walk up an collect free bottled water and soft drinks during your stay as required. We did not eat dinner in the hotel but opted for restaurants in Greenbelt which also was great considering only 2 mins walk from the hotel and no need for a taxi. A relaxing time in Makati (Manila). I would not stay anywhere else for future trips.

Reviewed September 11, 2011

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9.7
Exceptional
Jason from Australia
Business traveler
Stayed 3 nights in November 2012

Gret Hotel & Perfect Location”

Location, Price, Service

Have stayed at this hotel 3 times in the last 6 months whilst in Manila for bisiness. Cannot complain about a thing, great friendly service and great service, good clean rooms (albeit a little old, but are in the process of renovations)and Fantastic location, right opposit Greenbelt Three. Price is also great, compared to some other hotels. I usually stay at the Shangri La, but have found the New World Makati a plesant stay... will be back again soon

Reviewed November 27, 2012

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9.2
Exceptional
James from Philippines
Couple
TWIN SUPERIOR - ROOM ONLY
Stayed 1 night in January 2019

An excellent overnight stay at the New World Makati!”

We had stayed at the New World Makati before but not for a few years so we decided to have an overnight as we were having a joint birthday celebration. The check-in was easy and the young lady called me by name and said 'Welcome back' so my name is obviously still somewhere in the system. As she knew it was a birthday celebration she upgraded us to a lovely spacious room at the end of the corridor (Room 825) that was lovely with great views out over Greenbelt and Makati. The room had a comfortable bed and a good writing desk with adequate outlets for our laptop and phone chargers. The large swivel TV was great and there was a very good selection of TV channels. The air-con worked well and the room was nicely cool. My only gripe was the control panel for the lights in the room beside the bed- not really convenient and a bit hard to work out which switch controlled which light! We really enjoyed our overnight stay at the New World- its location opposite Greenbelt is fantastic!

Reviewed January 28, 2019

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8.7
Excellent
Brian from United States
Solo traveler
Stayed 1 night in June 2010

Good value in Makati”

Service is excellent, the rooms are clean, fairly modern, and fairly large.
Highly expensive food and drinks in the bars and restaurants, but if you are on an expense account, enjoy.

I was staying in another area of Manila where the rooms were about 1/2 the price, but the surrounding area was not very appealing. I decided to move to The New World hotel in Makati, which cannot get any closer to Greenbelt 3. The location is superb, the service is excellent, and the price of the hotel is reasonable compared to the competition. I went back 3 times and will stay there again when I am back in Manila. The only con with the place is that there is absolutely no value in the food or drinks, which you would expect in a 3rd world country. The food and drinks are good of course, but it is cheaper and just as good across the street in the Greenbelt.

Reviewed June 14, 2010

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