Recent customer comments

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Excellent



based on 2561 reviews
  • Cleanliness 8.6
  • Facilities 8.4
  • Location 9.4
  • Room comfort and quality 8.6
  • Service 8.4
  • Value for money 7.8
  • Food and dining 8.0
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Eileen from Singapore
Business traveler
Stayed 1 night in August 2013
Clean Room, Comfortable, Great Staff
Clean Room, Comfortable, Great Staff
It's a great and pleasant stay. I will definitely come back.
Reviewed August 23, 2013

Jessy from Malaysia
Business traveler
Stayed 1 night in August 2013
Exellence
Clean room, nice staff, good service
Clean Room, Comfortable, good location , good service and restaurant.
Reviewed August 23, 2013

John from United States
Couple
Deluxe
Stayed 4 nights in August 2013
Good location for shopping access
Location, attentive staffs, good security
Uneventful stay. Staffs are very helpful. The chef(Making Asian style noodles soups) at the morning buffet provided an excellent service. The hotel should appreciate his work.
Reviewed August 22, 2013

S from Australia
Solo traveler
Stayed 1 night in March 2013
Room was small
centrally located, close to shopping malls, and good swimming pool
it was ok, for an overnight stay. I probably wont stay longer than one night. The lobby was night but the room I was in was old.
Reviewed August 21, 2013

Malcolm from United Kingdom
Solo traveler
Deluxe
Stayed 1 night in August 2013
Great night stop location
Location, close to amenities, clean and tidy
I stay here often and have no real complaints. The location is perfect for shopping, bars and dining. Easy taxi to airport. Large grand foyer with usually Filipino service standards. Highly recommended for singles or couples.
Reviewed August 20, 2013

Boon from Singapore
Business traveler
Residence Club Deluxe Room
Stayed 3 nights in August 2013
Good Locations, Nice Room and Great Staff
Good Locations, Nice Room and Great Staff
The stay was good. The newly refurbished room is definitely much better than those 9 months ago. Rooms are clean and comfortable. Locations are excellent with access to major shopping and food places in Makati, like Green Belt, Glorietta, LandMark as well as to business office and convention hotel. Staff service is great, friendly, warm, caring and going the extra miles.
Reviewed August 19, 2013

Diana from Philippines
Solo traveler
Superior
Stayed 4 nights in July 2013
convenient. clean. luxurious.
attentive friendly staff. convenient.
Reviewed August 18, 2013

Hallstein from Norway
Business traveler
Superior
Stayed 1 night in August 2013
Great location, great stay
Near to shopping area, safe
Reviewed August 15, 2013

August from Netherlands
Solo traveler
Superior
Stayed 1 night in August 2013
very pleasant
staff performance professional and yet client friendly
i only stayed for one night but my previous stays at new world were just as great and unforgettable!!
Reviewed August 15, 2013

Lim from Brunei Darussalam
Family with young children
Stayed 2 nights in October 2012
Ok
Ok fine acceptable Interesting
average fine acceptable cultural country good for traveling
Reviewed August 13, 2013


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