Excellent 8.1
Based on 1977 reviews

Recent customer comments

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Excellent



based on 1977 reviews
  • Cleanliness 8.5
  • Facilities 8.5
  • Location 8.1
  • Room comfort and quality 8.3
  • Service 8.3
  • Value for money 7.8
  • Food and dining 7.4
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Davic from Malaysia
Couples
Premium Floor Deluxe Harbour View King or Twin Room
Stayed 4 nights in December 2015
Travel
Clean , service fast and nice view
Reviewed December 10, 2015
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Sittichai from Thailand
Families with older children
Premium Floor Deluxe
Stayed 3 nights in December 2015
Good
room , free handy phone
Search
Reviewed December 08, 2015
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Elaine from Malaysia
Couples
Premium Floor Deluxe
Stayed 2 nights in October 2015
Far from TST
Far, far, far
Its more than 10min walk to the nearest MTR and more than 20 min walk to Harbour City. Not near at all.
Reviewed November 26, 2015
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Adnaan from United Kingdom
Business travelers
Stayed 2 nights in December 2014
Good
Location, Breakfast, Staff
Very good stay. Room was a bit small but ok. Staff very helpful. Breakfast very good with plenty of variety
Reviewed November 09, 2015
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Ewoud from Malaysia
Families with older children
Premium Floor Deluxe
Stayed 2 nights in November 2015
Construction ongoing
Room , Location & vierw from the bar on 15th floor
It is not mentioned on the various websites , but there is extensive renovation ongoing. Currently there is a semi lobby area available for check in etc . Construction noise can be expected througout the day . Upon mentioning this , the front office was kind enough to extend us (6 audults / 3 rooms) an upgrade to the executive floor , however without having the option of using the facilities there( like lounge access , breakfast option etc) . Service in general was somewhat below of what one would expect from such hotel.
Reviewed November 07, 2015
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Qing from Australia
Business travelers
Residence Club Deluxe King or Twin Room
Stayed 3 nights in November 2015
Nice hotel but service could be better
Spacious, nice level 14 business club, nice facilities
Stay was alright - certainly didn't like how they were doing renovations and there was loud drilling between 9am til 5pm. Service wasn't great. For a supposed 5 star hotel, the service was definitely lacking. The concierge just stood around and they weren't very enthusiastic to assist. Level 14 which houses the business club was great - it had a wonderful view and service was much better up there.
Reviewed November 06, 2015
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Eyal from Israel
Groups
Premium Floor Deluxe
Stayed 2 nights in October 2015
Good location nice
location, team, loction
very good stay
Reviewed October 17, 2015
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Olga from Poland
Solo travelers
Premium Floor Deluxe
Stayed 4 nights in September 2015
affordable place in good location
location, price, hk
nothing special, went for business trip
Reviewed October 16, 2015
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SHEK from Hong Kong
Business travelers
Premium Floor Deluxe
Stayed one night in June 2015
Nice hotel
Sea view room
Reviewed October 10, 2015
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YUE from Canada
Families with older children
Premium Floor Deluxe
Stayed one night in October 2015
Hotel can have a great view of Harbour
The location is very convenient. Though it is under renovation, it is clean and nice as always. The top floor bar provides the great view of harbour.
Reviewed October 05, 2015
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