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26 May 2019
Sunday
27 May 2019
Monday
2 adults
1 room
Newly built
Free Wi-Fi
New World Petaling Jaya
Paradigm, 1, Jalan SS7/26A, Kelana Jaya, Petaling Jaya, Kuala Lumpur, Malaysia, 47301
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Deluxe Twin - Bathroom
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![Swimming pool [outdoor] New World Petaling Jaya](http://pix10.agoda.net/hotelImages/2987262/-1/716b39231d8fb026fdfe4ed5762169a8.jpg?s=450x450)
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New World Petaling Jaya Reviews
8.8
Excellent
/10
(493 reviews)See what guests said
10.0
Exceptional"Staff really kindly and helpful."
JOHNLIE
-
December 11, 2018
9.2
Exceptional cleanlinessRecommended by 96% of guests
Things you’ll love about New World Petaling Jaya
Things you'll love
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Air conditioning
Excellent
Location
8.6
See map
Excellent location
Nearby
Popular
| Value for money | 8.7 |
| Distance to city center | 17.6km |
| Location rating | 8.6 |
| Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
| Distance to airport | 5.7 km |
Rooms available at New World Petaling Jaya
Room photos and details
Residence Club Premier Twin Room
...
- Room size: 45 m²/484 ft²
- City view
- 2 single beds or 1 king bed
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Room photos and details
Residence Club Deluxe Twin Room
...
- Room size: 35 m²/377 ft²
- City view
- 2 single beds or 1 king bed
Enter dates to see prices
Room photos and details
Residence Club Premier King Room
...
- Room size: 45 m²/484 ft²
- City view
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Room photos and details
One-Bedroom Suite
...
- Room size: 73 m²/786 ft²
- Shower
- 1 king bed
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Room photos and details
Residence Club Deluxe King Room
...
- Room size: 35 m²/377 ft²
- City view
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Room photos and details
Residence Club Premier Room
...
- Room size: 45 m²/484 ft²
- Non-smoking
- 2 single beds or 1 queen be...
Enter dates to see prices
Room photos and details
Premier Room Twin
...
- Room size: 45 m²/484 ft²
- City view
- 2 single beds or 1 king bed
Enter dates to see prices
Room photos and details
Premier Room King
...
- Room size: 45 m²/484 ft²
- City view
Enter dates to see prices
Room photos and details
Residence Club Deluxe
...
- Room size: 35 m²/377 ft²
- Shower
- 2 single beds or 1 queen be...
Enter dates to see prices
Room photos and details
Deluxe Twin
...
- Room size: 35 m²/377 ft²
- City view
- 2 single beds or 1 king bed
Enter dates to see prices
What people love about New World Petaling Jaya
- 10.0Exceptional
"We have a great stay in New World Hotel Petaling Jaya."
Bee F.
|
November 26, 2018
- 9.2Exceptional
"5 stars for the comfort and facilities."
Nicole
|
November 17, 2018
- 10.0Exceptional
"Superb customer service by all."
Asmiah
|
August 14, 2018
Recommendations based on your views:
8.0
Very good"The hotel is located within Paradigm Mall, which is very con..."
HENNY
|
January 11, 2019
An overview
Located in the Petaling Jaya area, New World Petaling Jaya is the ideal point of departure for your excursions in Kuala Lumpur. Only 17.6km from the city center, the property's strategic location ensures that guests can quickly and easily reach many local points of interest. With its convenient location, the property offers easy access to the city's must-see destinations.
All the services and amenities you have come to expect from Rosewood Hotels & Resorts are right in the comfort of your own home. The property offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour security, daily housekeeping, wheelchair accessible, 24-hour front desk.
The ambiance of New World Petaling Jaya is reflected in every guestroom. flat screen television, complimentary instant coffee, complimentary tea, linens, mirror are just some of the facilities that can be found throughout the property. The property offers an excellent variety of recreational facilities, including fitness center, golf course (within 3 km), outdoor pool, pool (kids). Discover an engaging blend of professional service and a wide array of features at New World Petaling Jaya.
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What they offer
9.6
Exceptional"Loves everything especially the receptions staffs very frien..."
ROHANA
|
January 9, 2019
Popular facilities
- Fitness center
- Swimming pool [outdoor]
- Front desk [24-hour]
Languages spoken
- English
- Chinese [Mandarin]
- Chinese [Cantonese]
- Malay
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Swimming pool [outdoor]
- Tours
- Golf course [on-site]
- Ticket services
Dining, drinking, and snacking
- Bar
- Poolside bar
- Restaurants
- Grocery delivery
- Restaurant [halal]
- Room service [24-hour]
Services and conveniences
- Concierge
- Dry cleaning
- Smoke-free property
- Currency exchange
- Laundry service
- Smoking area
- Daily housekeeping
- Luggage storage
- Doorman
- Safety deposit boxes
Land sports
- Golf course (within 3 km)
For the kids
- Babysitting service
- Family room
- Swimming pool [kids]
Access
- Check-in/out [express]
- Facilities for disabled guests
- Security [24-hour]
- Check-in [24-hour]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
Getting around
- Airport transfer
- Car park [free of charge]
- Shuttle service
- Car park [charges apply]
- Car park [on-site]
- Valet parking
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Nearest essentials
Airports
Sultan Abdul Aziz Shah Airport (SZB)
5.7 km
22 minutes
Kuala Lumpur International Airport (KUL)
40.8 km
49 minutes
Public transportation
Taman Bahagia LRT Station
2.0 km
5 minutes
KTM Train Station - Subang Jaya
2.4 km
12 minutes
Hospital or clinic
Subang Jaya Medical Center
2.9 km
11 minutes
Shopping
Mid Valley Mega Mall
9.2 km
Convenience store
7 Eleven
330 m
8 minutes
Cash withdrawal
ATM
70 m
3 minutes
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby
American cuisine
Dukes and Duchess
6.5 km American, Asian, Bar
McDonald's
7.5 km American
Breeks Cafe
7.7 km American
Asian cuisine
Paradise Dynasty
80 m Asian, Chinese, Taiwanese
The Food Tree
3.1 km Asian, Halal, Malaysian
Restaurant Sri Nyonya
3.3 km Asian, Malaysian
Chinese cuisine
Fatty Chong Restaurant
7.3 km Chinese
Home Kitchen
7.7 km Chinese
House Of Tang
8.3 km Chinese
What's nearby
Popular landmarks
- Mid Valley Mega Mall - 9.22 km
- Thean Hou Temple - 10.42 km
- Sri Maha Mariamman Temple - 12.01 km
- Petaling Street - 12.22 km
- Pavilion Kuala Lumpur - 13.97 km
- Aquaria KLCC - 14.14 km
- Kuala Lumpur City Centre (KLCC) - 14.21 km
- Petronas Twin Towers - 14.22 km
- Suria KLCC - 14.23 km
- Batu Caves - 18.4 km
Nearby landmarks
- Paradigm Mall - 100 m
- Kedai - 500 m
- Brain Bytes - 1.6 km
- Citta Mall - 1.91 km
- Royal Subang Golf Club - 1.98 km
- Taman Bahagia LRT Station - 2.01 km
- KTM Train Station - Subang Jaya - 2.35 km
- G13 Gallery - 2.49 km
- Glenmarie Golf & Country Club - 2.55 km
- Oasis Village - 2.66 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 3-11 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 12 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out from: 12:00 PM
Check-out until: 12:00 PM
Reception open until: 12:00 AM
Getting around
Distance from city center: 17.6km
Travel time to airport (minutes): 45
Extras
Breakfast charge (unless included in room price): 68 MYR
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 1
Number of floors: 15
Number of restaurants: 2
Number of rooms : 300
Room voltage: 220
Year property opened: 2018
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Announcements
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
Reviews of New World Petaling Jaya from real guests
Agoda Reviews (493)Booking.com Reviews (270)
8.8
/
10
Excellent
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Compare to other recommended properties
Best value!  New World Petaling Jaya |  |  |  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Excellent 493 reviews 8.8 Location 8.6 | Excellent 456 reviews 8.7 Location 8.2 | Excellent 3199 reviews 8.5 Location 8.2 | Excellent 5582 reviews 8.1 Location 8.7 |
| Neighborhood | Petaling Jaya | Petaling Jaya | KLCC | One Utama |
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Excellent location
- Mid Valley Mega Mall
Love it.”
The whole hotel experience was in top notch but if there's one thing could be improved is the breakfast menu. Almost the same menu for the 5 days we stayed and the Indian food menu is horrible. Never eaten so bad tosai before. Could add some efforts there.
Dear Santhia, Greetings from New World Petaling Jaya and thank you for your review on Agoda. We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the positive comments on our hospitality and team. It definitely means the world to us when it comes from discerning guests such as yourself and we shall follow through on all the comments mentioned above. Our brand culture of #Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel!
Amazing hotel stay experience!”
It's a brand new hotel in PJ area, everything from hotel room to hotel facility are just great. All Hotel staffs are friendly except for reception staffs there are no greeting and no friendly smile from them. One downside is the hotel parking it's quite inconvenient. Despite all I'll plan to come and stay again for the great hotel experience.
Dear Kylie, Greetings from New World Petaling Jaya and thank you for your generous review on Agoda. We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the positive comments on our hospitality and team. It definitely means the world to us when it comes from discerning guests such as yourself and we shall follow through on all the comments mentioned above. Our brand culture of #Relationship Hospitality with an essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel!
New World Hotel - just superb!”
Review on Premier Room - Great new and spacious rooms, ultra clean and comfortable bed and pillows - among the best sleep I ever had in my life. Staff, especially Ms Elaine at the reception, were very friendly, helpful and responsive at all times. Truly a wonderful, comfortable and luxurious stay at this 5 star hotel!
Dear Hakimi, Greetings from New World Petaling Jaya and thank you for your generous review on Agoda. We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the positive comments on our hospitality and team. It definitely means the world to us when it comes from discerning guests such as yourself and we shall follow through on all the comments mentioned above. Our brand culture of #Relationship Hospitality with an essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel! With regards, Mah Yoke May, Director of Marketing & Communications
New World Hotel - just splendid!”
Great new and spacious rooms, ultra clean and comfortable bed and pillows - among the best sleep I ever had in my life. Staff, especially Ms Elaine at the reception, were very friendly, helpful and responsive at all times. Truly a wonderful, comfortable and luxurious stay at this 5 star hotel!
Dear Hakimi, Greetings from New World Petaling Jaya and thank you for your generous review on Agoda. We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the positive comments on our hospitality and team. It definitely means the world to us when it comes from discerning guests such as yourself and we shall follow through on all the comments mentioned above. Our brand culture of #Relationship Hospitality with an essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel! With regards, Mah Yoke May, Director of Marketing & Communications
Beyond Good”
The room that we stayed was awesome. The overall design and functionality are impressive. The water pressure, heat, a/c and amenities in the room were just awesome. The breakfast buffet took the stay to a completely differently level. Awesome endless choices. The staff that we encountered were professional and always pleasant. Met a Mr. Mydin from the Restaurant and he went out of his way to ensure our comfort and needs were taken cared off. This level of commitment was not only from him but from all the team members in Breakfast Buffet place. Thank you very much for a remarkable stay and the only regret that I had was that I was there only for 1 night. My wife and I will surely be back again in the near future.
Dear Shahiran, Greetings from New World Petaling Jaya and thank you for your generous review on Agoda. We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the positive comments on our hospitality and team. It definitely means the world to us when it comes from discerning guests such as yourself and we shall follow through on all the comments mentioned above. Our brand culture of #Relationship Hospitality with an essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel! With regards, Mah Yoke May, Director of Marketing & Communications
Exceptional Hospitality”
Perfect location Clean, tidy & elegant Only kids above 7yrs is charged for breakfast, which i consider very tolerate. U know, kids only eat half bowl of rice & its not worth to pay for them. Great experience. Will be back for sure!!!
Dear AINA, Greetings from New World Petaling Jaya and thank you for your generous review on Agoda. We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the positive comments on our hospitality and team. It definitely means the world to us when it comes from discerning guests such as yourself and we shall follow through on all the comments mentioned above. Our brand culture of #Relationship Hospitality with an essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel! With regards, Mah Yoke May, Director of Marketing & Communications
Good room, very bad wifi”
Asked the staff about the wifi as I had an important meeting and explained that if this could not be fixed I would have to step outside and make other arrangements. Staff said they would check and never got back to me so I assumed it was fixed. Big problem, had to cancel 12 people because the connection was so poor. Good for tourist, not so good for bizz travellers.
Dear Hans, Greetings from New World Petaling Jaya and thank you for your review on Agoda. We deeply value your patronage and thank you for sharing your experience with other guests. We sincerely apologize for the inconvenience caused and shall work on the areas highlighted, to ensure no repetition. It definitely means the world to us when it comes from discerning guests such as yourself. Our brand culture of #Relationship Hospitality with an essence of Creating Gateways and Getaways for all our guests is our core philosophy and we shall works towards exceeding your expectations. Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel ! With regards, Mah Yoke May, Director of Marketing & Communications
Highly Recommended!”
We have a great stay in New World Hotel Petaling Jaya. All staff are friendly and helpful. Comfortable ambience and variety food served for the buffet breakfast. Wifi provided with high speed. Tidy and cleanness room.
Dear Bee, Greetings from New World Petaling Jaya and thank you for your generous review on Agoda. We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the positive comments on our hospitality and team. It definitely means the world to us when it comes from discerning guests such as yourself and we shall follow through on all the comments mentioned above. Our brand culture of #Relationship Hospitality with an essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel! With regards, Mah Yoke May, Director of Marketing & Communications
Very good”
Mall smallish but good restaurants. Rooms clean but pillows not so comfortable. Executive lounge cocktail hours short. Staff excellent
Dear Chee, Greetings from New World Petaling Jaya and thank you for your review on Agoda. We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the positive comments on our hospitality and team. It definitely means the world to us when it comes from discerning guests such as yourself and we shall follow through on all the comments mentioned above. Our brand culture of #Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel!
very convenient and strategic location ”
overall is ok , best thing about it is very convenient to access paradigm mall below.
Dear Chia, Greetings from New World Petaling Jaya and thank you for your review on Agoda. We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the positive comments on our hospitality and team. It definitely means the world to us when it comes from discerning guests such as yourself and we shall follow through on all the comments mentioned above. Our brand culture of #Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel!
Great experience.”
Great experience.
Dear YIP, Greetings from New World Petaling Jaya and thank you for your review on Agoda. We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the positive comments on our hospitality and team. It definitely means the world to us when it comes from discerning guests such as yourself and we shall follow through on all the comments mentioned above. Our brand culture of #Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel!
Expensive stay that needs to provide more value”
Pros: 1. New hotel with good deco and ambience 2. Good shower and amenities inside the room 3. Spacious and clean room 4. Infinity pool was a delight Cons: 1. Quite pricey considering the location, should provide more value 2. Should provide better facilities for families with young children
Dear Adzfar, Greetings from New World Petaling Jaya and thank you for your review on Agoda. We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the positive comments on our hospitality and team. It definitely means the world to us when it comes from discerning guests such as yourself and we shall follow through on all the comments mentioned above. Our brand culture of #Relationship Hospitality with essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel!
Expensive but flawed”
Super expensive but not worth the extravagance. When you close the door to the toilet it exposes the closet. Then the fridge is a weird out of place grey elephant in the room. Out of place and a cheesy cheap grey laminate. An obvious oversight and clumsily put together. No coffee maker only instant coffee. Then they always give me shampoo instead of shower gel. And only 1 tiny little bottle for 3 showers?! And two people?!
Dear Christopher, Greetings from New World Petaling Jaya and thank you for your review on Agoda. We deeply value your patronage and sincerely apologize for the unpleasant experience during your stay with us. I have taken note of all the comments and along with my team, shall work through on all of them and shall ensure no repetition. Our brand culture of #Relationship Hospitality with an essence of Creating Gateways and Getaways for all our guests is our core philosophy. Please give us another opportunity, to be at your service and we shall endeavour to restore the lost faith in our hospitality. Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel !
TV lagging and lift smelly”
The TV is using some streaming technology and suffers from serious lagging. Then the lift that is at Level 2 going to the carpark stinks like garbage. Do they use it for garbage disposal and let guests use it too?! Not worth RM150 much less what they charge. Avoid!
Dear Christopher, Greetings from New World Petaling Jaya and thank you for your review on Agoda. We deeply value your patronage and sincerely apologize for the unpleasant experience during your stay with us. I have taken note of all the comments and along with my team, shall work through on all of them and shall ensure no repetition. Our brand culture of #Relationship Hospitality with an essence of Creating Gateways and Getaways for all our guests is our core philosophy. Please give us another opportunity, to be at your service and we shall endeavour to restore the lost faith in our hospitality. Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel !
Gorgeous, new hotel!”
A few highlights: the spacious rooftop pool with a stunning view, twin towers and KL tower can be seen as well. Nice bathtub with a floor to ceiling glass window for a nice view. Rooftop poolside bar’s 4-9pm happy hour. Pinot noir was delicious. Fast and friendly check in and out. Beautifully designed and decorated lobby and lounge area. Cool gym. (Although some staff need to be better trained to be able to meet the standard of 5 star hotel) most staff are very friendly, proactive and helpful. Overall, would highly recommend and will stay again.
Dear JUNG, Greetings from New World Petaling Jaya and thank you for your generous review on Agoda. We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the positive comments on our hospitality and team. It definitely means the world to us when it comes from discerning guests such as yourself and we shall follow through on all the comments mentioned above. Our brand culture of #Relationship Hospitality with an essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel! With regards, Mah Yoke May, Director of Marketing & Communications
Chic and new with friendly staff”
The whole hotel is still new with modern design and friendly staff, especially the staff at the executive lounge and the housekeeping. But, it is difficult to reach for service operator via the room landline. The button in the room is limited to certain combination of lighting. The corridor does has this uneasy earthy smell which I don't like it, I do hope the management will pay attention to this. Overall, it was a nice stay.
Dear WEE, Greetings from New World Petaling Jaya and thank you for your generous review on Agoda. We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the positive comments on our hospitality and team. It definitely means the world to us when it comes from discerning guests such as yourself and we shall follow through on all the comments mentioned above. Our brand culture of #Relationship Hospitality with an essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel! With regards, Mah Yoke May, Director of Marketing & Communications
Enjoyable stay”
The staff was welcoming, warm and friendly and anticipating my needs. The design of the hotel is really nice.The hotel is new with convenient access next to Paradigm shopping mall as well as easy access car park. Although just next to highway, in-room is quiet and we slept well.
Dear Ivy, Greetings from New World Petaling Jaya and thank you for your generous review on Agoda. We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the positive comments on our hospitality and team. It definitely means the world to us when it comes from discerning guests such as yourself and we shall follow through on all the comments mentioned above. Our brand culture of #Relationship Hospitality with an essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel! With regards, Mah Yoke May, Director of Marketing & Communications
Very nice, new hotel”
This hotel is located right next to a big shopping center and is a very nice stop over on our way to Singapore from Penang. There are 24hr eateries a supermarket to pick up anything you need. The hotel is very nice and comfortable. Highly recommended.
Dear Jeck, Greetings from New World Petaling Jaya and thank you for your generous review on Agoda. We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the positive comments on our hospitality and team. It definitely means the world to us when it comes from discerning guests such as yourself and we shall follow through on all the comments mentioned above. Our brand culture of #Relationship Hospitality with an essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel! With regards, Mah Yoke May, Director of Marketing & Communications
Very Clean & Helpful Staffs”
Booked 10 rooms for my family and requested for rooms to be in the same level. Most of the rooms are arranged according to what i have requested. And one of the front desk staff (i forgot his name) but he is from Sarawak, he did his best to prepared all rooms on time & arrange it according to my request. Satisfied with the room & services from this hotel. Thumbs up!
Dear Monica, Greetings from New World Petaling Jaya and thank you for your generous review on Agoda. We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the positive comments on our hospitality and team. It definitely means the world to us when it comes from discerning guests such as yourself and we shall follow through on all the comments mentioned above. Our brand culture of #Relationship Hospitality with an essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel! With regards, Mah Yoke May, Director of Marketing & Communications
Great stay, slow internet”
Lovely welcome, great room, excellent staff. My lower score for "facilities" is about the wifi: I came on business and had some important calls and got thrown out of the network about 3 times an hour. This would not bother me if I was on a holiday, but I really hope this will improve because I want to stay here again!
Dear Hans, Greetings from New World Petaling Jaya and thank you for your generous review on Agoda. We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the positive comments on our hospitality and team. It definitely means the world to us when it comes from discerning guests such as yourself and we shall follow through on all the comments mentioned above. Our brand culture of #Relationship Hospitality with an essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience. Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel! With regards, Mah Yoke May, Director of Marketing & Communications