New York Hotel
New York Hotel
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"Overall experience is good."

CHUN H.

|

May 2, 2018

Superior Double - Guestroom New York Hotel
Superior Double - Guestroom
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Lobby New York Hotel
Lobby
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Lobby New York Hotel
Lobby
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Bathroom New York Hotel
Bathroom
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Very good
Location
7.9
See all 30 photos New York Hotel
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Removed from saved list
Very good
From 552 reviewsSee what guests said
7.9
/
10
Excellent service
8.1
Recommended by 88% of guests
Value for money8.0
Location rating7.9
Nearest airportPhnom Penh International Airport (PNH)
Distance to airport7.7 km
88%

would recommend to a friend

Agoda Preferred Property

2018

Gold Circle Award Winner

  • 330 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
This property is in high demand!Booked 61 times this week
Deluxe Queen or Twin Room
Deluxe Queen or Twin Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
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Superior Double
Superior Double
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 king bed
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Deluxe Double
Deluxe Double
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 queen bed
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Superior Twin
Superior Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Family Suite
Family Suite
...
  • Room size: 52 m²/560 ft²
  • City view
  • 2 queen beds
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Deluxe Queen Room with Two Queen Beds
Deluxe Queen Room with Two Queen Beds
...
  • Room size: 38 m²/409 ft²
  • Shower and bathtub
  • 2 single beds
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Deluxe Twin
Deluxe Twin
...
  • City view
  • Non-smoking
  • 2 single beds
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Deluxe King Room
Deluxe King Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 single bed and 1 king bed
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Basic Suite
Basic Suite
...
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    What people love about the property

    • "Good hotel with great location, good price & modern facility."

      BANG

      |

      April 18, 2018

    • "Clean room, great in-room facility, great buffet breakfast."

      CHANTHEARY

      |

      April 15, 2018

    • "Room is nice and a very good value for Phnom Penh."

      Edward

      |

      April 7, 2018

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    More about New York Hotel

    More about New York Hotel

    "Nice Hotel........,"

    Md H.

    |

    April 25, 2018

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    "Good location,quite and nice"

    Pengyuan

    |

    April 27, 2018

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

    The property

    Number of rooms : 69

    Real reviews from real guests

    Agoda Reviews (552)Booking.com Reviews (251)
    7.9
    /
    10
    Cleanliness8.1
    Facilities7.3
    Location7.9
    Service8.1
    Value for money8.0
    Provided by verified guests of Agoda
    All languages
    All guests (552)
    All room types
    Showing 246 verified guest comments
    12345
    5.6
    Alexavier from Singapore
    Business traveler
    Superior Double
    Stayed 2 nights in November 2018
    Above average”
    Overall the hotel was ok. The service from the friendly staffs are excellent and top notch. The only 3 complains or issues that I came across are : 1) Requested a Iron and Ironing Board. Was told that another guest was using at the moment and would let me know once it's available. Waited 1 hour and when I enquire again. Told me that they only have the iron and NO ironing board! 2) The room was different from the picture shown in AGODA when I booked it! 3) The floor that I was staying was full of guest from China. They will speak very loudly, slammed the door very hard and loud and shout at each other! And all these happened at night! When informed to the front desk. They only apologised about it but nothing was done! These happed for 2 nights in a row! I supposed that the staffs are not really trained to handle all those rude and rowdy guests! I have always booked my trips via Agoda but this time I really disappointed.
    Reviewed November 15, 2018
    6.8
    Good
    Mohammad from Bangladesh
    Solo traveler
    Superior Double
    Stayed 1 night in November 2018
    Good”
    Requested higher floor not provided. Breakfast only to cater certain type of people. Need more variety.
    Reviewed November 15, 2018
    6.4
    Good
    Vincent from Singapore
    Group
    Superior Double
    Stayed 3 nights in November 2018
    Hotel Staff Is Helpful And Friendly”
    Nice stay with New York. The female receptionist is friendly and helpful, which is able to speak good English. The cleaniness of the room is ok. Just that the air con is not those centralise type and pretty old in shape and condition.
    Reviewed November 13, 2018
    10.0
    Exceptional
    Andrew from United Kingdom
    Solo traveler
    Superior Double
    Stayed 3 nights in November 2018
    Great hotel”
    Really nice, clean rooms. Friendly, helpful staff.
    Reviewed November 09, 2018
    7.2
    Very good
    Jason from Singapore
    Group
    Superior Double
    Stayed 2 nights in November 2018
    First time travellers”
    Location is good and safe. Only thing is food is so so and facilities are slightly outdated.
    Reviewed November 04, 2018
    10.0
    Exceptional
    Emma from Philippines
    Couple
    Superior Twin
    Stayed 1 night in November 2018
    Exceptional”
    The smell of the room and sheets was heavenly!
    Reviewed November 03, 2018
    5.2
    Daniele from France
    Solo traveler
    Superior Double
    Stayed 2 nights in October 2018
    Above average”
    Hotel very old
    Reviewed November 03, 2018
    4.0
    Quang from Australia
    Couple
    Deluxe Double
    Stayed 1 night in October 2018
    Bad customer service ”
    Given a room type, asked for the right one, staffs was happy and gave me attitude.
    Reviewed November 01, 2018
    6.8
    Good
    CHEE from Malaysia
    Solo traveler
    Superior Double
    Stayed 2 nights in October 2018
    Excellent customer service”
    Excellent customer service
    Reviewed October 30, 2018
    4.0
    Quang from Australia
    Couple
    Deluxe Double
    Stayed 2 nights in October 2018
    I wasn’t impressed with the service ”
    They didn’t give me the right room rate that I booked for, pictures on their website did not match with the room in real life, especially the bathroom. Staffs was not well trained as they did not know what to do when i asked them questions. Will never come back.
    Reviewed October 24, 2018
    8.0
    Excellent
    Sharon from Malaysia
    Couple
    Superior Twin
    Stayed 2 nights in October 2018
    Good Hotel”
    The hotel is decent and good location. 15 min walk to shopping district.
    Reviewed October 19, 2018
    5.2
    alexander from United Kingdom
    Solo traveler
    Superior Twin
    Stayed 4 nights in September 2018
    Could be better”
    No gym as advertised.my room had a tiny window with a wall at the side,very dark.beds soft,bath was lovely.need your card to use the lift at night.sleeping night staff when you come in.tv good.break fast was poor all in all it was ok for the price..but get rooms as high up as possible ..
    Reviewed October 17, 2018
    6.8
    Good
    Pang from Malaysia
    Business traveler
    Deluxe Double
    Stayed 1 night in October 2018
    Convinence ”
    Near by centra market and a lot of Tuk-Tuk
    Reviewed October 16, 2018
    2.0
    Yit from Malaysia
    Solo traveler
    Superior Double
    Stayed 1 night in September 2018
    Acceptable”
    They cancel my reservation because they made a mistake in their room pricing
    Reviewed October 13, 2018
    6.4
    Good
    Krissanapol from Thailand
    Solo traveler
    Superior Double
    Stayed 1 night in June 2018
    Close to the mainroad”
    Easy to find , close to some restaurant , value for money
    Reviewed October 12, 2018
    6.0
    Pisey from Singapore
    Couple
    Superior Double
    Stayed 1 night in October 2018
    Above average”
    The first night was okay for us but the second night the room smelled cigarette and the bathroom wasn't that clean.
    Reviewed October 07, 2018
    10.0
    Exceptional
    BERENICE from Australia
    Solo traveler
    Superior Double
    Stayed 1 night in December 2017
    Very accommodating”
    I arrived in Phnom Penh in the wee hours of the morning and they were able to check me in early so I could rest and catch on sleep.
    Reviewed September 25, 2018
    10.0
    Exceptional
    Vinsen from Cambodia
    Couple
    Superior Double
    Stayed 4 nights in September 2018
    nice work”
    nice
    Reviewed September 20, 2018
    8.0
    Excellent
    Maggie from Malaysia
    Group
    Deluxe Twin
    Stayed 1 night in September 2018
    big and clean”
    Very spacious and clean room. Big bathroom as well. All facilities available.
    Reviewed September 18, 2018
    8.4
    Excellent
    Vinnana from Indonesia
    Group
    Family Suite
    Stayed 2 nights in September 2018
    nice visit”
    most of the hotel staffs could speak english fluently. even some cannot, they tried to answer our questions and very helpful.
    Reviewed September 14, 2018
    12345
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