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Ngoc Chau Hotel Phu Quoc
Ngoc Chau Hotel Phu Quoc
Ngoc Chau Hotel Phu Quoc
Ngoc Chau Hotel Phu Quoc
Ngoc Chau Hotel Phu Quoc
Ngoc Chau Hotel Phu Quoc
Ngoc Chau Hotel Phu Quoc

Removed from saved list

7.9

Very good

428 reviews

428 reviews

Housekeeping8
Breakfast6
View5
See map

8.2

Excellent

Location rating score

Excellent location - 0 meters to the beach
Excellent for walking
Parking
FREE
Walkable places
Long Beach

Vietnam Explore PADI Diving Center

10 m

Coco Dive Center

170 m

Sung Hung Pagoda

250 m

Rainbow Divers

280 m

Popular landmarks
Phu Quoc Waterfall

7.0 km

Phu Quoc Countryside

12.9 km

Ho Quoc Temple

13.6 km

Vinwonders Phu Quoc

18.6 km

Sao Beach

18.9 km

Closest landmarks
Post Office

380 m

Cau Temple

620 m

Phu Quoc Night Market

620 m

Dinh Cau Rock (Cua Temple)

630 m

Fish Sauce Factory

970 m

Ngoc Chau Hotel Phu Quoc

66D Tran Hung Dao, Ward 9, Duong Dong Town, Duong Dong, Phu Quoc Island, Vietnam, 920000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Duong Dong part of Phu Quoc Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sao Beach. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

380 meters to Duong Dong Market

Check-in/out [express]

Airport transport

0 meters to the beach

Currency conversion service

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Transport to airport

Bicycle rental

Pets allowed

Car park

Shuttle service

Complimentary WIFi in all rooms

Check-in/out [express]

BBQ facilities

Value for money7.5
Distance to city center0.3 km
Location rating8.2
Nearest airportPhu Quoc International Airport (PQC) - Vietnam
Distance to airport6.9 km

Rooms available at Ngoc Chau Hotel Phu Quoc

Ocean View Deluxe Double
...
  • Room size: 26 m²/280 ft²
  • Ocean view
  • 1 double bed
Enter dates to see prices
Mountain View Double Bed
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Deluxe Twin Room with Sea View
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 2 double beds
Enter dates to see prices
Ocean View Standard
...
  • Room size: 25 m²/269 ft²
  • Partial ocean view
  • 1 queen bed
Enter dates to see prices
Family Room with Bath
...
  • Room size: 34 m²/366 ft²
  • Sea view
  • 2 double beds
Enter dates to see prices
Garden View Superior Room
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Ocean View Suite
...
  • Room size: 32 m²/344 ft²
  • Ocean view
Enter dates to see prices
Standard Window with Air Conditioning
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Ocean View Jacuzzi Room
...
  • Room size: 34 m²/366 ft²
  • Ocean view
Enter dates to see prices
Standard King Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Ngoc Chau Hotel Phu Quoc?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Ngoc Chau Hotel Phu Quoc?

Check-in is from 02:00 PM, and check-out is until 01:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Ngoc Chau Hotel Phu Quoc?

Ngoc Chau Hotel Phu Quoc is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 7000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Ngoc Chau Hotel Phu Quoc also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Ngoc Chau Hotel Phu Quoc has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phu Quoc Island with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Ngoc Chau Hotel Phu Quoc?

Adults can enjoy breakfast offered with an additional charge of 125000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Ngoc Chau Hotel Phu Quoc?

Ngoc Chau Hotel Phu Quoc features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Ngoc Chau Hotel Phu Quoc?

Ngoc Chau Hotel Phu Quoc does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Ngoc Chau Hotel Phu Quoc?

Restaurants including Emoi Beer Club, Pizza Taxi Phu Quoc and Ocean Bar & Grill are popular in Ngoc Chau Hotel Phu Quoc’s neighborhood which is known as Duong Dong.

What popular shopping places are close to Ngoc Chau Hotel Phu Quoc?

Shopping options in Ngoc Chau Hotel Phu Quoc’s Duong Dong neighborhood include Duong Dong Market, Phu Quoc Night Merket and Long Beach Pearl.

What are popular attractions near Ngoc Chau Hotel Phu Quoc?

Ngoc Chau Hotel Phu Quoc’s location in the Duong Dong neighborhood makes it close to famous attractions including Dinh Cau Rock (Cua Temple), Cao Dai Temple and Coi Nguon Museum.

What popular beaches are close to Ngoc Chau Hotel Phu Quoc?

Ngoc Chau Hotel Phu Quoc’s Duong Dong neighborhood also includes Long Beach.

What popular natural sightseeing spots are close to Ngoc Chau Hotel Phu Quoc?

Ngoc Chau Hotel Phu Quoc’s nearby natural sights include Da Ban Stream, Phu Quoc Biking Tours - Day Tours and Dive Center Searama located in the same Duong Dong area.

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Explore the neighborhood

What people love about Ngoc Chau Hotel Phu Quoc

  • 9.2

    Exceptional
    Location

    "The location is perfect and close to everything you want to do in Phu Quoc."

    Sonny

    |

    December 30, 2019

  • 9.6

    Exceptional

    "Ocean view from my room 405 was excellent."

    Paul

    |

    December 8, 2019

  • 8.4

    Excellent

    "I appreciate the hotel for fulfilling my additional requests and the assistance during my stay."

    chin

    |

    November 9, 2019

Overall rating:

7.9

Very good
428 reviews
Cleanliness
7.3
Facilities
6.6
Location
8.2
Read all reviews >
What travelers say they love:
The staffs were very friendly and helpful.
HAO from Malaysia
Family with older children
More about Ngoc Chau Hotel Phu Quoc

More about Ngoc Chau Hotel Phu Quoc

Ngoc Chau Hotel Phu Quoc

Enjoy both relaxation and cultural exploration offered by Phu Quoc Island at Ngoc Chau Hotel Phu Quoc. Take your time to enjoy the sun, surf and all that comes with it when staying at Ngoc Chau Hotel Phu Quoc, just 19.1 km from Sao Beach.
The superior services and facilities offered at Ngoc Chau Hotel Phu Quoc will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Phu Quoc Island can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights.
Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Ngoc Chau Hotel Phu Quoc. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Ngoc Chau Hotel Phu Quoc. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Ngoc Chau Hotel Phu Quoc offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Ngoc Chau Hotel Phu Quoc which has a selection of halal options. Once there, be sure to check out bar for some in-house nighttime fun.
The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Ngoc Chau Hotel Phu Quoc promises you a fun-packed holiday with a variety of activities and facilities. Stay wet and wild with fun family water activities like fishing, snorkeling and diving. You won't need to go far to experience fun water sports, with the convenience of canoes provided. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside the hotel and explore Phu Quoc Island. Your journey through Phu Quoc Island can be completed with a short shopping stop at Duong Dong Market located 380 m away.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 82% of accommodations in the city.
This accommodation beats more than 81% of competition in the city on room comfort.

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Amenities and facilities
Good
Facilities

6.6

Most talked about facilities

Breakfast

2 mentions

Beach

2 mentions

Housekeeping

1 mention

Languages spoken

  • English
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Canoeing
  • Diving
  • Fishing
  • Garden
  • Snorkeling
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Kids safety features

Access

  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Dog-friendly
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Additional bathroom
  • Additional toilet
  • Carbon monoxide detector
  • Complimentary drinking water
  • Free tea
  • Non-smoking
  • Pets allowed in room
  • Refrigerator
Food and dining
Breakfast options
  • Asian
Restaurants on site

Sky Garden

  • Cuisine: American, Asian, French
Location
66D Tran Hung Dao, Ward 9, Duong Dong Town, Duong Dong, Phu Quoc Island, Vietnam, 920000
Excellent
Location

8.2

Airports

  • Phu Quoc International Airport (PQC) - Vietnam
    6.9 km
  • Sihanouk International Airport (KOS) - Cambodia
    53.8 km

Hospital or clinic

  • Phu Quoc Hospital
    1.0 km

Shopping

  • Duong Dong Market
    380 m

Cash withdrawal

  • ATM
    970 m
What's nearby

Popular landmarks

  • Long Beach
  • Duong Dong Market
    380 m
  • Phu Quoc Waterfall
    7.0 km
  • Phu Quoc Countryside
    12.9 km
  • Ho Quoc Temple
    13.6 km
  • Vinwonders Phu Quoc
    18.6 km
  • Sao Beach
    18.9 km
  • Vinpearl Safari
    19.3 km
  • Phu Quoc Prison
    19.9 km

Nearby landmarks

  • Long Beach
  • Vietnam Explore PADI Diving Center
    10 m
  • Coco Dive Center
    170 m
  • Sung Hung Pagoda
    250 m
  • Rainbow Divers
    280 m
  • Post Office
    380 m
  • Duong Dong Market
    380 m
  • Phu Quoc Night Merket
    460 m
  • Cao Dai Temple
    500 m
  • Cau Castle
    560 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until23:00
  • Check-out from11:30
  • Check-out until13:30
  • Reception open until23:30

Getting around

  • Airport transfer fee7000 VND
  • Distance from city center0.3 km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)125000 VND
  • Daily Internet/Wi-Fi fee0 USD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 48
  • Room voltage220
  • Year property opened2017

Parking

  • Daily parking fee0 USD
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Ngoc Chau Hotel Phu Quoc from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.3
Facilities6.6
Location8.2
Service8.0
Value for money7.5
High score for Phu Quoc Island
Rating
9+ Exceptional (21)
8-9 Excellent (16)
7-8 Very Good (11)
6-7 Good (6)
<6 Below Expectation (21)
Time of the year
Mar - May (24)
Jun - Aug (10)
Sep - Nov (13)
Dec - Feb (28)
All guests (150)
All room types
All languages

Show reviews that mention 

Showing 75 verified guest comments
1234
9.6
Exceptional
Paul from Malaysia
Solo traveler
Ocean View Deluxe Double
Stayed 5 nights in November 2019

Nice Hotel”

Very clean hotel with friendly and helpful staff. Ocean view from my room 405 was excellent. Closer to all amenities. Not far from night market. Ms. Hang at reception is outstanding. She was very helpful with her suggestions, guidance and to organise tours. Well done Ms. Hang. Please keep up the good work. Certainly will stay at Ngoc Chau Hotel when next I am in Phu Quoc.

Reviewed December 08, 2019

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Dear Mr. Paul, Thank you so much for choosing Ngoc Chau hotel for your vacation in Phu Quoc Island. Thank you for taking your time to leave feedback here. We would love to welcome you back for another pleasant stay. We wish you all the success, happiness, and joy in life. From Ngoc Chau team with loves.

Responded December 15, 2019
Ngoc Chau Hotel Phu Quoc
9.6
Exceptional
Michelle from Australia
Solo traveler
Stayed 3 nights in November 2018

Great location, friendly staff, good rooms”

I have been to Phu Quoc many times and decided to try a different Hotel. Luckily I did as my usual hotel had construction work right next door. Note, there is a lot of construction in progress in PQ. Anyway this hotel was better and I will definitely stay again. If I was a couple I would stay in the seaside with balcony room. The rooms are a little worn but not uncommon in VN. The breakfast was a good standard. The staff are lovely. It’s a quick walk to night markets and shops. Taxi from airport was 170,000 d. A shuttle is available for a minimum of 4 for 50,000d. There is a lovely view from the breakfast area that would be hard beat. The rooms are kept clean daily as are the common areas. Definitely recommend

Reviewed November 28, 2018

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8.4
Excellent
HAO from Malaysia
Family with teens
Ocean View Deluxe Double
Stayed 4 nights in December 2018

Excellent Location and Great Stay”

First time in Phu Quoc, the island is beautiful. Hotel rooms were faced to the sea view. The staffs were very friendly and helpful. The rooms were clean during our 4 nights stay. The water heater in the bathroom were not working. We were having cold bath during our 4 nights stay. Everytime after bath, the bathroom was flood. Other than that, everything was great. my children liked the hotel breakfast, many variances to choose. Definitely will come back again, hope to see improvement of the bathroom.

Reviewed March 08, 2019

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Thank you for your positive feedback. It's amazing to hear that you liked our hotel. We also sincerely apologize for the negative experience you encountered during your stay at Ngoc Chau hotel. The staffs at Ngoc Chau are always willing to listen to guests and understand how we can improve the level of service that we provide to our customers. Your review is a gift that will help us to improve. Thank you once again for choosing Ngoc Chau hotel and we would love to welcome you back for another pleasant stay. Thanks and regards. Ngoc Chau team with love,

Responded March 24, 2019
Ngoc Chau Hotel Phu Quoc
9.2
Exceptional
Sonny from Vietnam
Couple
Superior King Room
Stayed 1 night in December 2019

Great option for budget concious travel”

The location is perfect and close to everything you want to do in Phu Quoc.. night market.. mud baths.. beach club..

Reviewed December 30, 2019

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Xin Chao, Thank you so much for choosing us for you trip in Phu Quoc Island. Thank you for taking your time to leave your experiences here. It motives us a lot. We would love to welcome you back for another pleasant stay in the future. Sending you this present with our heart and with that you’ll be happy in fullest measure. May the happinest things alway happen to you. From Ngoc Chau team with loves.

Responded January 26, 2020
Ngoc Chau Hotel Phu Quoc
10.0
Exceptional
wong from Malaysia
Group
Ocean View Deluxe Double
Stayed 2 nights in June 2019

very good experience to stay , a lot of kitties there”

First of all ,the sea view of this hotel is really good. Very relaxing on this island, the staff also very nice. The water heater is a bit hard for use ,but totally is very good for short stay~ There are many kitties and cat in this hotel, very cute ~ I recommended to stay with breakfast, the restaurant of hotel on 6th floor. Very suitable for sea view , and the food are many choices . The local coffee also very good taste for try. 7 min walk to the night market, 4 min walk to pizza taxi. My firends and me are very satisfaction for the 2 nights stay in this hotel~♡

Reviewed June 12, 2019

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9.2
Exceptional
Gue from Malaysia
Family with teens
Standard Window with Air Conditioning
Stayed 2 nights in January 2019

excellent receptionist”

This hotel is located near to the beach and also 10 min. walk to night market, is an excellent location. Most important is the receptionist are very friendly and helpful. the breakfast was nice and hotel room are clean.

Reviewed February 02, 2019

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8.8
Excellent
TENG from Malaysia
Family with teens
Ocean View Suite
Stayed 4 nights in December 2018

Great stay ”

The room is a bit run down but be rest assured the pillows and beds are always clean. So are the bathroom . Location is fantastic. The hotel is walking distance to the night market and there are many choices of cafes/restaurants around it. The beach is accessible by walking about 200 m down to the right of the hotel. Ms Ang gave the best service at the hotel. She arranged for the cheapest and good transportation and recommended the itineraries . We enjoyed ourselves very much. She even gave me some gifts on my last day.

Reviewed December 29, 2018

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10.0
Exceptional
Daniel from Germany
Solo traveler
Ocean View Deluxe Double
Stayed 5 nights in December 2019

LOVED to BE in HOTEL”

Good and Quiet Location - Very clean - Friendly Hotel - BREAKFAST - CHECK IN - CUSTOMER SERVICE - ROOM SERVICE THANK YOU FOR VERY GOOD STAY!!!

Reviewed January 25, 2020

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Dear Daniel, Xin Chao, Thank you so much for choosing us for you trip in Phu Quoc Island. Thank you for taking your time to leave your experiences here. It motives us a lot. We would love to welcome you back for another pleasant stay in the future. Sending you this present with our heart and with that you’ll be happy in fullest measure. May the happinest things alway happen to you. From Ngoc Chau team with loves.

Responded January 26, 2020
Ngoc Chau Hotel Phu Quoc
10.0
Exceptional
Daniel from Germany
Solo traveler
Ocean View Deluxe Double
Stayed 1 night in December 2019

THANK YOU FOR VERY GOOD STAY”

Good and Quiet Location - Very clean - Friendly Hotel - BREAKFAST - CHECK IN - CUSTOMER SERVICE - ROOM SERVICE THANK YOU FOR VERY GOOD STAY!!!

Reviewed January 25, 2020

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Xin Chao, Thank you so much for choosing us for you trip in Phu Quoc Island. Thank you for taking your time to leave your experiences here. It motives us a lot. We would love to welcome you back for another pleasant stay in the future. Sending you this present with our heart and with that you’ll be happy in fullest measure. May the happinest things alway happen to you. From Ngoc Chau team with loves.

Responded January 26, 2020
Ngoc Chau Hotel Phu Quoc
8.4
Excellent
chin from Malaysia
Couple
Stayed 3 nights in November 2019

Well-worthed!”

I appreciate the hotel for fulfilling my additional requests and the assistance during my stay. The staff has been helpful and friendly, especially the front desk. Breakfast offered a good variety of choices and tasted good. Location is along the main street and convenient to the night market and food stores. Could get a good view of sunset from the hotel.

Reviewed November 09, 2019

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Dear Chin, Thank you so much for choosing Ngoc Chau hotel for your vacation in Phu Quoc Island. Thank you for taking your time to leave feedback here. We would love to welcome you back for another pleasant stay. We wish you all the success, happiness, and joy in life. From Ngoc Chau team with loves.

Responded December 15, 2019
Ngoc Chau Hotel Phu Quoc
8.0
Excellent
Minh
Couple
Ocean View Deluxe Double
Stayed 3 nights in December 2018

A good hotel in town”

I booked a deluxe room with sea view. Upon checking, I was allocated a 5flr room sea view without a balcony. Upon request, the owner/manager reassigned me to a 4flr sea view room on the 4flr the following day which was excellent for my liking. The room is cleaned with very basic and heavy wood furniture. The breakfast is very basic but it,s ok as I am not a morning eater and prepared my own Starbuck coffee in my room. I think that this is a good choice in town if you can get a decent price around 40 USD. In addition, the property is on the water side and a bout 50m from the main street so street noise is avoided. However, there is a dog (or 2?) Kept barking overnight until early morning from a shack house in front of the property; I guess that you cannot do nothing about it!

Reviewed December 16, 2018

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9.6
Exceptional
HONG from Malaysia
Couple
Ocean View Deluxe Double
Stayed 4 nights in May 2019

Good....”

From hotels to night market is near. The reception is very nice and helpful. Room was clean. Will choice this hotel if I travel to this place again.

Reviewed June 01, 2019

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8.0
Excellent
Yew
Group
Ocean View Suite
Stayed 3 nights in May 2019

Good”

Convenient: The hotel is close to night market, restaurants and cafes. Breakfast: Serves local dishes and breakfast venue is at roof top with sea view. Staffs: From receptionist to housekeeper, all staffs provide superb hospitality and friendly

Reviewed October 27, 2019

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Dear Yew, Thank you so much for choosing Ngoc Chau hotel for your vacation in Phu Quoc Island. Thank you for taking your time to leave feedback here. We would love to welcome you back for another pleasant stay. We wish you all the success, happiness, and joy in life. From Ngoc Chau team with loves.

Responded December 15, 2019
Ngoc Chau Hotel Phu Quoc
9.2
Exceptional
Nancy from Malaysia
Group
Ocean View Jacuzzi Room
Stayed 2 nights in January 2019

Enjoyed our stay here especially with staff that could converse in English!”

It’s clean and quiet. Staff are very helpful and could converse in English. Breakfast is good and the ocean view is just breathtaking each morning. Truly enjoyed our stay here.

Reviewed January 29, 2019

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8.0
Excellent
Pit from Malaysia
Solo traveler
Stayed 2 nights in August 2019

good Seaview good location”

friendly receptionist Hang , speak very good English. provide good info surrounding. near to Dinh Cau Temple and night market and some very good restaurants around the hotel

Reviewed August 23, 2019

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Dear Mr. Pit, Thank you so much for taking your time to leave your feedback here. We are really happy to hear that you had a good vacation at our hotel. We would love to welcome you back for another pleasant stay. All the best for you. From Ngoc Chau with love.

Responded December 16, 2019
Ngoc Chau Hotel Phu Quoc
8.4
Excellent
Anh from Vietnam
Family with young children
Deluxe Twin Room with Sea View
Stayed 2 nights in January 2018

Excellent”

Too many bugs in the underground suite. It was disgusting. But once we were in the top floor, everything went well. Beautiful view and friendly staff. I would definitely come back.

Reviewed January 09, 2018

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8.0
Excellent
Yew
Group
Ocean View Deluxe Double
Stayed 3 nights in May 2019

Nice”

Centrally located near to the town! It is just walking distance to night market. I found a BBQ stall on my way back to hotel. The stall is in front of a pub, and the lady is selling BBQ bird, it was special and tasty.

Reviewed November 07, 2019

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Dear Yew, Thank you so much for choosing Ngoc Chau hotel for your vacation in Phu Quoc Island. Thank you for taking your time to leave feedback here. We would love to welcome you back for another pleasant stay. We wish you all the success, happiness, and joy in life. From Ngoc Chau team with loves.

Responded December 15, 2019
Ngoc Chau Hotel Phu Quoc
6.0
Noraida from Malaysia
Family with teens
Ocean View Suite
Stayed 3 nights in January 2019

Good location but everything else is mediocre”

Room smells 'old', pillows are too soft and flat, the laminated flooring felt bubbly (warping due to moisture, i think), shower takes a very, very long time to produce hot water, ceramic bottles for shower gel/shampoo/conditioner (or body lotion?) are all in Vietnamese, front office staff who checked us in barely spoke English (only one could communicate decently) and they kept our passport thruout our stay! The ocean view from our room was also nothing to shout about as the view was obstructed by houses and restaurants/bars right by the sea (there was no beach). The one plus point - the baguette at breakfast was really good - the only thing besides fruits that we Muslims could eat.

Reviewed January 31, 2019

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8.8
Excellent
Gerald from United States
Couple
Ocean View Deluxe Double
Stayed 4 nights in April 2019

good location close to town , short walk to beach”

the staff was the best , helped us in every way ........very friendly and speaks english

Reviewed April 10, 2019

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Thank you for choosing Ngoc Chau hotel for your trip in Phu Quoc Island. We are so glad to hear that you like our hotel. Thank you once again for choosing Ngoc Chau hotel and we would love to welcome you back for another pleasant stay. Thanks and regards. Ngoc Chau team with love

Responded April 13, 2019
Ngoc Chau Hotel Phu Quoc
8.4
Excellent
siew from Malaysia
Group
Ocean View Suite
Stayed 4 nights in March 2019

Excellent”

Good customer service. But after 5pm, u can listen the downstairs cafe, those people sing the local songs.

Reviewed March 18, 2019

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Thank you for your postive feedback. We so glad to hear that. We also sincerely apologize for the negative experience you encountered during your stay at Ngoc Chau hotel. Your review is a gift that will help us to improve. Thank you once again for choosing Ngoc Chau hotel and we would love to welcome you back for another pleasant stay. Thanks and regards. Ngoc Chau team with love,

Responded March 24, 2019
Ngoc Chau Hotel Phu Quoc
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