Ngoc Chau Hotel Phu Quoc
Newly built

Ngoc Chau Hotel Phu Quoc

66D Tran Hung Dao, Ward 9, Duong Dong Town, Duong Dong, Phu Quoc Island, Vietnam, 920000
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Standard Window with Air Conditioning Ngoc Chau Hotel Phu Quoc
Standard Window with Air Conditioning
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    Lobby Ngoc Chau Hotel Phu Quoc
    Interior view Ngoc Chau Hotel Phu Quoc
     Ngoc Chau Hotel Phu Quoc
     Ngoc Chau Hotel Phu Quoc
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    Surrounding environment Ngoc Chau Hotel Phu Quoc

    Guest reviews

    7.0
    Very good
    /10
    (55 reviews)See what guests said
    6.0
    Review score

    "Good hotel"

    Thanh T.

    -

    August 10, 2018

    7.2
    Very good service

    Property highlights

    • Airport transfer

    • 50 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Don't miss out!4 travelers have booked today.
    Very good
    Location
    7.7
    See map
    Very good location - 50 meters to the beach
    Value for money7.1
    Distance to city center0.3 km
    Location rating7.7
    Nearest airportPhu Quoc International Airport (PQC) - Vietnam
    Distance to airport6.9 km
    Select your room
    Ocean View Jacuzzi Room
    Ocean View Jacuzzi Room
    ...
    • Room size: 34 m²/366 ft²
    • Ocean view
    Enter dates to see prices
    Ocean View Deluxe Double
    Ocean View Deluxe Double
    ...
    • Room size: 32 m²/344 ft²
    • Ocean view
    • 1 double bed
    Enter dates to see prices
    Mountain View Double Bed
    Mountain View Double Bed
    ...
    • Room size: 25 m²/269 ft²
    • Mountain view
    • 1 double bed
    Enter dates to see prices
    Ocean View Suite
    Ocean View Suite
    ...
    • Room size: 30 m²/323 ft²
    • Ocean view
    Enter dates to see prices
    King Room with Mountain View
    King Room with Mountain View
    ...
    • Room size: 26 m²/280 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Garden View Superior Room
    Garden View Superior Room
    ...
    • Room size: 24 m²/258 ft²
    • Garden view
    • 1 double bed
    Enter dates to see prices
    Ocean View Standard
    Ocean View Standard
    ...
    • Room size: 25 m²/269 ft²
    • Partial ocean view
    • 1 king bed
    Enter dates to see prices
    Standard Window with Air Conditioning
    Standard Window with Air Conditioning
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Double Room with Mountain View
    Double Room with Mountain View
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices

    What people love about the property

    • 9.6
      Exceptional

      "The staff are lovely."

      Michelle

      |

      November 28, 2018

    • 8.8
      Excellent

      "Ms Ang gave the best service at the hotel."

      TENG

      |

      December 29, 2018

    • 9.6
      Exceptional

      "There is a lovely view from the breakfast area that would be hard beat."

      Michelle

      |

      November 28, 2018

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    More about Ngoc Chau Hotel Phu Quoc

    More about Ngoc Chau Hotel Phu Quoc

    9.6
    Exceptional

    "The breakfast was a good standard."

    Michelle

    |

    November 28, 2018

    An overview

    Show less

    What they offer

    8.8
    Excellent

    "The beach is accessible by walking about 200 m down to the r..."

    TENG

    |

    December 29, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (55)Booking.com Reviews (277)
    7.0
    /
    10
    Cleanliness6.9
    Facilities6.1
    Location7.7
    Service7.2
    Value for money7.1
    Provided by verified guests of Agoda
    All languages
    All guests (55)
    All room types
    Showing 28 verified guest comments
    12
    7.2
    Very good
    vien from United States
    Couple
    Ocean View Deluxe Double
    Stayed 4 nights in February 2019
    Good breakfast,nice oceanview high level,good location ”
    I’m stayed 4days for vacation,every things is nice,wall paper in room needs replacing..
    Reviewed February 20, 2019
    9.2
    Exceptional
    Gue from Malaysia
    Family with teens
    Standard Window with Air Conditioning
    Stayed 2 nights in January 2019
    excellent receptionist”
    This hotel is located near to the beach and also 10 min. walk to night market, is an excellent location. Most important is the receptionist are very friendly and helpful. the breakfast was nice and hotel room are clean.
    Reviewed February 02, 2019
    6.0
    Noraida from Malaysia
    Family with teens
    Ocean View Suite
    Stayed 3 nights in January 2019
    Good location but everything else is mediocre”
    Room smells 'old', pillows are too soft and flat, the laminated flooring felt bubbly (warping due to moisture, i think), shower takes a very, very long time to produce hot water, ceramic bottles for shower gel/shampoo/conditioner (or body lotion?) are all in Vietnamese, front office staff who checked us in barely spoke English (only one could communicate decently) and they kept our passport thruout our stay! The ocean view from our room was also nothing to shout about as the view was obstructed by houses and restaurants/bars right by the sea (there was no beach). The one plus point - the baguette at breakfast was really good - the only thing besides fruits that we Muslims could eat.
    Reviewed January 31, 2019
    9.2
    Exceptional
    Nancy from Malaysia
    Group
    Ocean View Jacuzzi Room
    Stayed 2 nights in January 2019
    Enjoyed our stay here especially with staff that could converse in English!”
    It’s clean and quiet. Staff are very helpful and could converse in English. Breakfast is good and the ocean view is just breathtaking each morning. Truly enjoyed our stay here.
    Reviewed January 29, 2019
    8.8
    Excellent
    TENG from Malaysia
    Family with teens
    Ocean View Suite
    Stayed 4 nights in December 2018
    Great stay ”
    The room is a bit run down but be rest assured the pillows and beds are always clean. So are the bathroom . Location is fantastic. The hotel is walking distance to the night market and there are many choices of cafes/restaurants around it. The beach is accessible by walking about 200 m down to the right of the hotel. Ms Ang gave the best service at the hotel. She arranged for the cheapest and good transportation and recommended the itineraries . We enjoyed ourselves very much. She even gave me some gifts on my last day.
    Reviewed December 29, 2018
    8.0
    Excellent
    Minh
    Couple
    Ocean View Deluxe Double
    Stayed 3 nights in December 2018
    A good hotel in town”
    I booked a deluxe room with sea view. Upon checking, I was allocated a 5flr room sea view without a balcony. Upon request, the owner/manager reassigned me to a 4flr sea view room on the 4flr the following day which was excellent for my liking. The room is cleaned with very basic and heavy wood furniture. The breakfast is very basic but it,s ok as I am not a morning eater and prepared my own Starbuck coffee in my room. I think that this is a good choice in town if you can get a decent price around 40 USD. In addition, the property is on the water side and a bout 50m from the main street so street noise is avoided. However, there is a dog (or 2?) Kept barking overnight until early morning from a shack house in front of the property; I guess that you cannot do nothing about it!
    Reviewed December 16, 2018
    9.6
    Exceptional
    Michelle from Australia
    Solo traveler
    Ocean View Standard
    Stayed 3 nights in November 2018
    Great location, friendly staff, good rooms”
    I have been to Phu Quoc many times and decided to try a different Hotel. Luckily I did as my usual hotel had construction work right next door. Note, there is a lot of construction in progress in PQ. Anyway this hotel was better and I will definitely stay again. If I was a couple I would stay in the seaside with balcony room. The rooms are a little worn but not uncommon in VN. The breakfast was a good standard. The staff are lovely. It’s a quick walk to night markets and shops. Taxi from airport was 170,000 d. A shuttle is available for a minimum of 4 for 50,000d. There is a lovely view from the breakfast area that would be hard beat. The rooms are kept clean daily as are the common areas. Definitely recommend
    Reviewed November 28, 2018
    9.2
    Exceptional
    See from Malaysia
    Solo traveler
    Standard Window with Air Conditioning
    Stayed 3 nights in November 2018
    Exceptional”
    Hotel reception will do their best to help you - Great
    Reviewed November 26, 2018
    6.0
    Thanh from Vietnam
    Business traveler
    Ocean View Standard
    Stayed 1 night in August 2018
    good hotel”
    good hotel
    Reviewed August 10, 2018
    8.4
    Excellent
    Anh from Vietnam
    Family with young children
    Ocean View Deluxe Double
    Stayed 2 nights in January 2018
    Excellent”
    Too many bugs in the underground suite. It was disgusting. But once we were in the top floor, everything went well. Beautiful view and friendly staff. I would definitely come back.
    Reviewed January 09, 2018
    3.6
    Dominique from Switzerland
    Couple
    Ocean View Suite
    Stayed 4 nights in April 2018
    Loin du descriptif”
    Je ne comprend pas l'attribution de 4 étoiles à cet hôtel ! Je reconnais que la salle de bain était impeccable : très propre mais il n'en est pas de même pour la chambre : couche de poussière sur la lampe de chevet et sous les lit (il y avait une bouteille d'eau sous un des lits lors de notre entrée dans la chambre et elle s'y trouvait encore à notre départ 4 nuits plus tard) L'environnement est loin d'être paradisiaque (baraques au pieds de l'hôtel). La réceptionniste pas du tout souriante, le jeune était plus agréable. Petit déjeuner très médiocre : pas de beurre, on nous coupait des lamelles de beurre dans le beurre de cuisine. Il nomme "suite une chambre parce qu'il y a 2 lits mais seulement 2 chaises et un bureau pas d'armoire lingère ni commode, une penderie uniquement. A fuir. A supprimer de votre site où allez contrôler pour rétablir la vérité.
    Reviewed April 15, 2018
    3.6
    sangsuk from South Korea
    Couple
    Standard Window with Air Conditioning
    Stayed 2 nights in December 2017
    위치만 그런대로”
    위치만 그런대로 좋음. 직원태도 불량. 조식불량. 처음 스탠더드 예약했는데 지하 구석방 배정 10달러 더 주고 4층으로 바꿈. 결국 비싸게 투숙함.
    Reviewed December 08, 2017
    8.4
    Excellent
    SOO from Malaysia
    Couple
    Ocean View Deluxe Double
    Stayed 3 nights in December 2018
    不错”
    酒店在市中心,步行可到夜市,酒店周边都是餐馆,饮食非常方便。房间可以看到美丽的日落,也打理得很干净,早餐好吃,还可以一面吃一面吹海风,赞!
    Reviewed December 15, 2018
    8.4
    Excellent
    Nguyen from Vietnam
    Family with young children
    Ocean View Standard
    Stayed 2 nights in February 2019
    Ổn trong tầm giá”
    Phòng hơi cũ , xã biển
    Reviewed February 15, 2019
    6.0
    Oanh from Vietnam
    Couple
    Ocean View Standard
    Stayed 3 nights in January 2019
    Hài lòng”
    Nhìn chung phù hợp với túi tiền
    Reviewed February 12, 2019
    9.2
    Exceptional
    nguyễn from Vietnam
    Couple
    Ocean View Standard
    Stayed 2 nights in November 2018
    Nhân viên rất nhiệt tình. ”
    12h check out nhưng vc mình đi chơi nhờ nv tự check out và cất đồ. 15h về tắm giặt rồi mới ra sân bay. Nhìn chung địa điểm ok, nhân viên nhiệt tình. Các khoản khác mình ko quá quan trọng nhưng cũng ko có gì khó chịu cả. Đi đâu như nào lịch trình thế nào hợp lý đều nhân viên tư vấn hết
    Reviewed November 22, 2018
    3.2
    Thi from Vietnam
    Group
    Ocean View Jacuzzi Room
    Stayed 3 nights in October 2018
    khách sạn quá nhiều kiến”
    phòng quá nhiều kiến, còn quên không dọn phòng, trả lời khách 3 ngày thay ga giường, bồn sục hỏng không sửa, cửa gỗ ra vào phòng khó đóng mở.
    Reviewed November 03, 2018
    5.2
    Thu from Vietnam
    Family with young children
    Mountain View Double Bed
    Stayed 2 nights in October 2018
    Above average”
    phòng có mùi ẩm mốc, giấy dán tường ố, mốc. bufet ít món và k ngon. được cái nhân viên lễ tân nhẹ nhàng
    Reviewed November 02, 2018
    3.2
    from Vietnam
    Couple
    Standard Window with Air Conditioning
    Stayed 1 night in October 2018
    So bad!!! Never come again. ”
    Phòng hôi - smelly room Có con gián trong phòng - Room with cockroaches Thái độ nhân viên không tôn trọng khách hàng - Employee attitude does not respect customers Nếu bạn chọn Ngọc Châu, tôi chân thành khuyên bạn đừng đặt phòng tại đây. Tránh lãng phí tiền bạc - you choose Ngoc Chau, I sincerely advise you not to book here. Avoid wasting money.
    Reviewed October 20, 2018
    3.2
    from Vietnam
    Couple
    Standard Window with Air Conditioning
    Stayed 1 night in October 2018
    Thái độ nhân viên rất tệ - Service so bad”
    Tôi ở khách sạn 2 đêm từ ngày 18-20/10. Phòng có dán và mùi hôi. Nhân viên phục vụ với thái độ rất khó chịu. Nhờ pha ly sữa nóng vì khi đó tôi bị tụt đường huyết, nhân viên có thái độ khó chịu khi tôi nhờ. Vừa pha sữa vừa có thái độ bỡn cợt. Và khi mang ly sữa ra có màu trắng đục nhạt thếch như kiểu dằn mặt. Nếu ai có ý định thuê phòng ở đây, thì tốt nhất nên xem xét kẻo phí tiền. If you come Phu Quoc Island to travelling, don't choose Ngoc Chau hotel. Because service in here so bad. Really!
    Reviewed October 20, 2018
    12
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