Ngoc Hoa Hotel
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7.2 Very good location
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7.2Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Elevator

  • Coffee shop

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More about Ngoc Hoa Hotel

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Verified traveler reviews

Agoda Reviews (15)
Booking.com Reviews (18)

3.9

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Review score
  • Cleanliness 4.8
  • Facilities 2.0
  • Location 7.2
  • Room comfort and quality 6.3
  • Service 5.6
  • Value for money 5.7
Review score
based on 7 reviews
  • Cleanliness 4.6
  • Facilities 2.0
  • Location 7.1
  • Room comfort and quality 6.8
  • Service 5.7
  • Value for money 6.6
Review score
based on 2 reviews
  • Cleanliness 3.0
  • Location 6.0
  • Room comfort and quality 4.0
  • Service 3.0
  • Value for money 5.0
Good
based on 3 reviews
  • Cleanliness 6.7
  • Location 8.7
  • Room comfort and quality 7.3
  • Service 6.0
  • Value for money 6.0
Review score
based on 3 reviews
  • Cleanliness 4.7
  • Facilities 2.0
  • Location 6.7
  • Room comfort and quality 6.0
  • Service 6.7
  • Value for money 4.0
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  • English
  • Tiếng Việt
  • 日本語
  • 繁體中文 (香港)

Room type
  • Standard Room
  • Family Room
  • Big Family Room

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4.8
Bruno from Portugal
Couple
Standard Room
Stayed 1 night in February 2017
Noisy”
The owner family leaves in the same building and are extremely noisy in the night. Children hitting the doors, moving furniture at midnight, etc...
Reviewed February 17, 2017
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2.0
Elise from Belgium
Couple
Family Room
Stayed 1 night in May 2016
Never saw our room”
We had a booking there but as the place was full and it was saturday (wich means every place full or ridiculously expensive), we accepted to be relocated in the owner's sister's "hostel"(not open yet). Huge mistake. Room was ok but No wifi and it turned out that the brand new airco wasn't working. Ha, and it was 1km away from the center (not 300m as the owner said). We had to negociate one free motorbike. He tried to rent it to us until we said that we wanted our money from the booking back. I don't know if this was a scam or just a mistake from him.
Reviewed June 02, 2016
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2.0
Tamika from Australia
Couple
Standard Room
Stayed 1 night in April 2015
Very poor staff”
Terrible. Poor staff and poor communication, standards, rooms, bathrooms and everything in between. Only good thing was location.
Reviewed April 10, 2015
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7.3
Cornelia from United Kingdom
Group
Standard Room
Stayed 1 night in July 2013
What an experinence!!!”
Journey to the village, the area itself, back to nature
One of the best experiences ever! The trip to the village is quite difficult but the reward is just amazing - beautiful landscape in the middle of Cat Ba NP trips offered from the owner are not value for money - pls negotiate the price prior Breakfast and dinner is very basic - no menu and if you are staying longer it is always the same
Reviewed July 15, 2013
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9.0
Son from Vietnam
Couple
Family Room
Stayed 2 nights in June 2013
Tốt”
địa điểm - phục vụ - vệ sinh
Reviewed July 06, 2013
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8.0
HAIRONG from China
Couple
Family Room
Stayed 1 night in June 2013
Finally I got a smile when check-in hotel in CatBa”
Friendly staff, clean room
We stayed in another hotel for 3 days in Cat Ba, then went to 2 day 1 night tour to HaLong Bay, and came back to town for the last night before leaving. Perhaps it is language problem, we did not get even one smile during our stay in the first hotel. So when we went to Ngoc Hoa, we felt so glad to see the boy in front desk smiling to us......
Reviewed July 02, 2013
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7.3
Raphaela from Germany
Couple
Family Room
Stayed 2 nights in April 2013
Perfect Harbor View”
Big window with view on the harbor, central location, friendly staff
Reviewed May 31, 2013
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7.0
nathan from United Kingdom
Couple
Standard Room
Stayed 1 night in May 2013
standard hotel in a lovely place”
location, room size and sights.
Room was very large, bit too much for the air con to be effective. They say mountain view, you can pretty much touch it from your window! The shower and toilet didn't work properly. The staff were friendly and eager to please. Location in the centre of the bay was ideal, plenty of bars and restaurants to choose from. Overall, cheap but you get what you pay for...
Reviewed May 21, 2013
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3.7
Trui from Belgium
Family with young children
Big Family Room
Stayed 2 nights in December 2011
Vies en niet correct”
Locatie was mooi, maar ver van alles
Reeds bij aankomst deed men al lastig om een extra bed te plaatsen. Als je een kamer boekt voor 4 personen dan is het niet ok als je 1 tweepersoons en 1 éénpersoonsbed krijgt. Bij navraag voor een extra bed was dat niet mogelijk. Het probleem lag volgens het hotel bij Agoda, hoewel wij daar 100% correcte dienstverlening ervaren. Bovendien was de kamer niet proper. Bij het uitchecken probeert men ook nog eens extra kosten aan te rekenen. Zeer ontevreden over de vriendelijkheid van het baliepersoneel.
Reviewed January 02, 2012
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8.3
ARIEDA from Japan
Family with teens
Big Family Room
Stayed 1 night in December 2012
景色よく、広い4人部屋”
4人部屋が良かった。
場所は海沿いのホテルが並ぶメイン通りで便利です。 似たようなホテルが幾つかあるのですが、ここは4ベットがあります。 しかも、部屋はかなり広いです。大きな窓からはハロン湾が見渡せ、 開放感がありました。 食事は付いてません。あとは特に特徴はないと思います。
Reviewed January 07, 2013
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