Ngoc Nguyen Anh Hotel Dalat
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Dalat City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Crazy House.
Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.Valet parking
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Laundry service
Tours
Concierge
Cleanliness and best value”
Staff is very friendly.
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Very good”
Staff were friendly, location was not bad , about 650m away from city center , many eateries n groceries shops around the hotel
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Good hotel”
Good hotel, nice staffs
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Very good”
Stuff was helpful. Location is good.
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Clean and good”
Clean and good
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No soap in the bathroom”
No soap in the bathroom
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Worst hotel of my life”
It was cold in the evening, so I asked the hotel staff for a heater, but there was no facility to raise the temperature in the room, so I didn't receive any solution. It was very cold. I slept in my undergarments and padded jumper The next day, a group of students came to visit us, screaming and singing, so i couldn't sleep well. Asked staff to quiet them down, only to be quieted when requested and then loud again. Basically, it is a place that cannot be called a hotel. They clean every day, but the building itself looks old and dirty, and it's not cleaned thoroughly, so you can see someone else's hair. The staff are friendly but limited as they are not the owners of hotel.
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Dear Mr JiHoon, We have received your complaint on the Agoda that is bothering you at room in our hotel. Please accept our sincere apologies: Firstly, for the inconvenience caused to you for our hotel do nót have heater and our staff try to told you that provide the blanket . Secondly, We have enquired into the same and have found out that it was coming from the room adjacent to you. We have strongly requested the guests in that room to reduce the noise immediately but its not working. Finally,We are so sorry to learn that you did not find the room to your satisfaction on the cleanliness. We strive to provide the best service to our guests, but we fall short of the same sometimes. Thank you for your understanding! Kind Regards
Economical room in a good location”
Impressed with the nice & warm welcome. The room is new & trendy with window and no air condition in which very few accommodtions in Dalat install because of cool weather for the whole year. I researved for a night and booked for another night. This hotel also has elavator which is comfortably convenient for elderies or the ones who have difficulty to step up and down from floor to floor. Happy to be here.
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Nice hotel with simple facilities..”
The hotel is nice & located at the heart of Dalat City. It is within walking distance to the Ho Xuan Huong Lake & Dalat Night Market...Hotel is only provide simple facilities & don't expect more than that...
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Super helpful hotel. (SUPER) ”
I mean what I say ,there was a big storm happen (4/11/17) and I'm suppose to travel back to nha trang. All road were blocked and I'm suppose to catch my flight. Hotel staff THAO NHI and colleague did beyond our expectations. He call every transportation agency and arrange us from A to Z . Even its almost impossible to get. Thank you so much. We had a great time in dalat.. she did well and cared much to hotel guest. I feel so pleasant to be here. Thumbs up
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Worth for money”
Room is clean when we took it, but after that no one to clean up. 2 days stay in but no cleaner. The Location is quite good, not far away from Dalat market. It offered free wifi. Staff are very friendly
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Cheap and good”
The hotel room is spacious and the bed is comfortable. There is no air-con but there is a wall fan which is good enough as the weather in Dalat is not that warm.
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Good stay”
The room is simple and clean. Bed is comfortable. From the hotel, it’s a downhill walk of about 20min to the Dalat nite market. Staff is helpful. Overall a good stay.
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Spacious room and value to stay”
Location nearby dalat city centre just 10-15mins walking, value for money.
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Bad smell”
Room was comfortable enough but the smell from the bathroom was terrible. I can’t be sure exactly where it was coming from but it was an extremely strong drain smell. On our last night it got so strong it also filled the bedroom making it very difficult to sleep. Eventually my partner went to get someone, he came with a can of air freshener and that was about it. Hotel location is fine Dalat is a town with lots of ups and downs so wherever you stay it’s difficult to walk very directly to where you’re going. Staff were average, welcoming enough but when we wanted to know about booking buses they had no clue and not much advice about food close by. Overall wouldn’t stay again.
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Room was okay, but a bit cold and some of the staff not too helpful”
The hotel was okay, but we arrived unexpectedly early (4am). The man at the front desk was asleep and we didn't manage to wake him up. When he eventually woke up we asked to pay one additional night and sleep for a few hours in any room as we were exhausted. The man said they didn't have availability and accepted to store only the luggage (even though the room where we left the luggage looked like an empty hostel room with a few beds. We ended up spending the whole day starting before sunrise outside at 12 deg, which was not the best experience at all. The girl at the front desk later was great though even though we had to use Google translate to communicate as she didn't speak English.
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Good ”
+ clean room, free drinking water available at the lobby, location near to the city center but prefer by motorbike because the road is uphill - you can hear people walk and speaking in front of your door
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Too good to be true”
Selected this 'cause of the price for a family vacation. But finally amazed by the quality. Worth every penny. (appr. 500.000 vnd /night for 4 adults @ Nov.2016) Newly built, big room, near every needed facilities (food, medicine, groceries...) Hope it will keep up the good condition for long (especially the price ^_^). Wish the good business for the owner.
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Staffs are friendly ”
Due to Dalat festival, price was high as tour group booking hotel. Would be better to book hotel 1 day before as there are lots of hotels in Dalat. Then can save money. Towel quality is not good.
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Good location”
The price is good, location is at the center of the city.
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