Remember to take a map and compass.”

The hotel has four levels of accommodation and the reception staff give you directions to find your room. Sadly the directions given twice were completely wrong and there was no signage to my room number anywhere in sight. When I complained that I had followed the instructions but could not find any directions to my room on the 4th floor a very nice young lady arrived at my room door and presented me with a voucher for a free drink at the bar. I did suggest that she should try to follow their own signage to see if she could find her way to the room numbers on the same corridor. Once you have gone round the corridors twice in accordance with instructions received you end up going on routes where there are no signs and eventually find your room.

Exceptional”

Hotel being located near the airport made it very easy for the arrival and departure status. It was bit of a hassle to get in and out of the city of Amsterdam (shuttle to airport, then train into Amsterdam) but it was worthwhile for the price of the room. Facilities and staff were exceptional. Staff were also very helpful and pleasant.

Not bad”

Arrive at 8pm and they have shuttlebus to pick you up. But the shuttle not too big as I saw some people came later have to wait for another bus. The room is very big and clean. Good sleep is guaranteed. The staffs are ok overall speaking. it is a fairly good one if you need to stay near the airport within a reasonable price.

Clean large rooms, convenient ”

Stayed one night here enroute to Portugal. Arrived early in the morning , thought we cld try and see if we could check in early. Booking was not found which was strange as I use Agoda so many times esp in Asia and never had any problems. I thought all was ok but was asked to pay for the room when I checked out but it was resolved after checks with the supervisor within minutes. Strange, what happened to my booking? Back to the check in, it wasn't really smooth. We were made to wait while others who arrived got their rooms immediately. And this was after they told us earlier to come back at 11am, so we went back to the airport, had our meals and went back to the hotel. While early check in is a privilege as official check in is usually 2 or 3, we just waited as we cannot demand for it. However it was surprising that others who arrived later got their rooms immediately. I checked with the reception and they said i have to wait as mine was a standard room. I told them I booked a superior room and within minutes I got my room. So I had to wait all this while for a standard room when actually the superior room was already available? I ddnt bother to find out as what happened has happened and knowing the truth would have made the experience worse. On the positive note, rooms were large and clean and the price is very reasonable for this standard. Hotels in the city were really expensive and many were fully booked! The shuttle service provided was great! Punctual and convenient. We didn't have problems with space and another van was on standby when the first one was full. Really efficient. Thumbs up to the friendly lady driver as well! She helped us get out luggage when the reception staff were busy with all the guests. It might require a longer time to get to the city centre but you save a lot of money. I will definitely stay here again!

Exceptional”

Very convenient to go to the hotel/airport thru free shuttle bus 24/7. Hotel arranged more coach/van to send us back from airport in midnight due to sudden amount(more than 20) of guests. Everything is good. The only downside is the breakfast is very less choice.

Great hotel”

Pros -Clean hotel with big rooms. Facilities are great but too bad we only had one night coz we needed to continue our journey. Cons- Shuttle can only fit 4 people so if you miss one, you have to wait for another. It comes every 15 mins. We booked the shuttle at 9am. Later we thought we needed about 10 mins more to check out. But the shuttle at 9 15, 9 30, 9 45, 10 and 10 30 were full. We could only take the 1045 one! That would cause us to miss our flight. So we really had to rush to make it at 9. I hope the hotel would have busses soon instead of the minivans. Guests really rely on the shuttle coz the hotel is a few km away from the airport.

Wonderful stay”

I stay for a night before a flight back home. It was wonderful stay. Very clean room, very comfy bed and I had a very good sleep. Very good clean bathroom so I can enjoy the bath. Price is reasonable I think but Parking lot should be free for guests. I would stay here again if I ever go back to Amsterdam.

Good Location”

Large comfortable rooms within minutes of the airport with frequent 24 hour shuttle service. We accessed downtown Amsterdam by taking the shuttle to the airport and then the train to Amsterdam Central. Round trip train fare was 8.90 Euros. We did not eat in the restaurants.

Nice hotel close to Airport”

Very nice and clean hotel. Easy to get to the airport with the free shuttle bus and in to the city from there with the train. There is also pick up from the aiport back to the hotel, no stress at all. Recommend this hotel for people visiting the city and don't want the traffic hussle inside the city. Nice breakfast and spacious rooms. The dinner menu was short but there is a 24/7 mcdo accross the street if you want... :)

Incredibly personable people- very kind & helpful ”

I’ve been all over the world; one of the best hotels I’ve stayed in. Five star with quite reasonable pricing. Highly recommend. Especially memorable was the staff, personnel who obviously enjoy working there; also seem to love people

Quick Rest After Long Flight”

We always rest near the airport if possible after a long flight before the next stage of our trip -- and this is an excellent place to do that. It is very close to the airport, has frequent shuttles to and from the airport, and is very nicely appointed. The dining room meal was fantastic.

Excellent”

Very handy as we had an early flight - the 24/7 shuttle was useful! Room very comfortable and spacious. Only niggle was when checking out we were hit with a 4.67 euro city tax - why could this not have been included in the pre-payment amount? A nuisance to put on a credit card or have to dig for coins! Staff obliging.

My place to go during my business trip”

New breakfast hall is nice and they even got a new bar now. Always happy to stay there.

Big room and clean”

Location is not bad. The shuttle bus is every 30 mins between hotel and airport

Exceptional”

The stuff helping you a lot. Especially they know that i am a Solo traveller so the Front Desk give me a room which is on Same floor with the Front Desk so you feel always safe.

centre location ”

best location really near the airport so make it easy

Good choice for a transfer ”

The hotel is very near to the airport, and is very convenient if you are late arrive or transfer for a night ! The shuttle bus driver and the staff is very polite and gentle. The reception will remind you if you need to book any shuttle bus in the next morning. It’s a very highly recommended hotel in AMS.

Great hotel in a great location”

As there is a free shuttle bus to and from the airport this made traveling around the area very easy. There are no restaurants nearby (except a McDonalds opposite) so you have to eat in the hotel or out before travelling back. Hotel staff were friendly and helpful. It’s worth noting that the hotel windows don’t open and you have to rely on the air con which for us didn’t get the room cool enough.

This is really a terrible hotel”

Someone broken into our room and our luggage was messed up. We lost a Galaxy cellphone, and couple hundred EUR was missing. Its weird that the reception don't not call the Police immediately, they told us to make the report to the police when we are in the airport tomorrow. We couldn't sleep all night long, try to fix the luggage, although it was cut by a scissor. When the time comes to the morning, we go to the reception again, talking about what is missing, it's astonished that the cell phone was provided by them, and they explained that it was taken by a mistake. This is really odd from our point of view. We assume the robbery is someone from the NH employee. Again, Please remind to everyone never stay at this hotel.

Great experience”

The hotel wax conveniently located near the airport and offered a free airport shuttle 24/7. Room was spacious, quiet, and very clean. Staff was friendly and helpful. I would definitely recommend this hotel to other travelers.