8.6
Excellent
/10
(4,057 reviews)See what guests said
See map
9.3

Exceptional

Location rating score

Exceptional location
Nearby landmarks
Catedral de María Immaculada 180 m
Basque Parliament Building 230 m
Galeria Iradier 9 260 m
Tourist Office 260 m
Museo de Armería 300 m
Museo de Bellas Artes 300 m
Convent of San Antonio 340 m
Elkar Megadenda 370 m
Bar Río 410 m
Estatua de El Caminante 430 m
NH Canciller Ayala Vitoria
Standard Room NH Canciller Ayala Vitoria
Lobby NH Canciller Ayala Vitoria
Lobby NH Canciller Ayala Vitoria
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Free Wi-Fi

NH Canciller Ayala Vitoria

Ramón y Cajal, 5, Vitoria City Center, Vitoria, Spain, 01007 - See map
  • 490 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Cheaper than 96% of all properties in Vitoria in the last 24 hoursCompared to 53 Vitoria properties at Agoda for various dates
Value for money8.0
Distance to city center0.5 km
Location rating9.3

Rooms available at NH Canciller Ayala Vitoria

Excellent
Room comfort & quality
9.0
Standard Room
Standard Room
...
  • Room size: 22 m²/237 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
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Superior Room
Superior Room
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
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Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 1 double bed or 2 single be...
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Standard Double or Twin Room with Extra Bed
Standard Double or Twin Room with Extra Bed
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 1 double bed or 2 single be...
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Standard Double or Twin Room Dinner Package
Standard Double or Twin Room Dinner Package
...
  • Room size: 22 m²/237 ft²
  • 2 single beds or 1 double b...
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SUITE WITH TERRACE 1 ADULT
SUITE WITH TERRACE 1 ADULT
...
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    Quadruple Capacity 1
    Quadruple Capacity 1
    ...
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      Superior Room Single Use - Special Deal With Breakfast
      Superior Room Single Use - Special Deal With Breakfast
      ...
      • Balcony/terrace
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      Superior Room Single Use - Flex With Breakfast
      Superior Room Single Use - Flex With Breakfast
      ...
      • Balcony/terrace
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      Double Single Use Standard
      Double Single Use Standard
      ...
      • Balcony/terrace
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      Frequently asked questions

      What time is check-in and check-out at NH Canciller Ayala Vitoria?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to NH Canciller Ayala Vitoria?

      For those who wish to drive their own cars, NH Canciller Ayala Vitoria has a car park available for guests. Parking is available for a fee of 17.60 EUR per day. If you're looking for an easy way to get around Vitoria with private transportation, the hotel can arrange car rental for you.

      What is the smoking policy at NH Canciller Ayala Vitoria?

      NH Canciller Ayala Vitoria does permit smoking in some areas and is not 100% smoke-free.

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      Explore the neighborhood
      Property ranking|Compared to 53 Vitoria properties
      See all rankings
      Value for money score
      8.1/10
      Location score
      9.2/10
      Cheapest price score
      Review score - United States
      8.8/10
      Better than
      96
      %
      of Vitoria properties
      Better than
      96
      %
      of Vitoria properties
      Better than
      96
      %
      of Vitoria properties
      Better than
      96
      %
      of Vitoria properties
      Up to 30% off with Agoda Insider Deals!

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      Overall rating:
      8.6
      Excellent
      4,057 reviews
      Cleanliness
      8.8
      Facilities
      7.5
      Location
      9.6
      Read all reviews >
      More about NH Canciller Ayala Vitoria

      More about NH Canciller Ayala Vitoria

      When visiting Vitoria, you'll feel right at home at NH Canciller Ayala Vitoria, which offers quality accommodation and great service. Set 0.5 km from the excitement of the city, this 4-star hotel commands an excellent location and provides access to the city's biggest attractions. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Catedral de María Immaculada, Basque Parliament Building, Museo de Armería.

      NH Canciller Ayala Vitoria offers impeccable service and all the essential amenities to invigorate travelers. Free Wi-Fi in all rooms, wheelchair accessible, 24-hour front desk, facilities for disabled guests, luggage storage are just a few of the facilities that set NH Canciller Ayala Vitoria apart from other hotels in the city.

      Step into one of 174 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, bathroom phone, slippers, towels, closet which can be found in some rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Vitoria, the NH Canciller Ayala Vitoria is the perfect venue for an exhilarating and exciting break away.

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      What they offer

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      Food and dining

      Restaurants on site

      QUEJANA
      Cuisine:International, Local
      Menu:Buffet, A-la-carte

      Property's guest policies

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      Some helpful facts

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      Reviews of NH Canciller Ayala Vitoria from real guests

      Overall rating
      8.6
      Excellent
      From 4057 reviews
      9.4Location
      8.8Cleanliness
      8.7Service
      Agoda Reviews (48)Booking.com Reviews (4009)
      Rating via Agoda8.5
      /
      10
      Cleanliness8.7
      Facilities8.1
      Location9.3
      Room comfort and quality8.0
      Service8.0
      Value for money8.2
      High score for Vitoria
      Rating
      9+ Exceptional (7)
      8-9 Excellent (7)
      7-8 Very Good (4)
      6-7 Good (1)
      <6 Below Expectation (3)
      Time of the year
      Mar - May (3)
      Jun - Aug (7)
      Sep - Nov (5)
      Dec - Feb (7)
      All guests (48)
      All languages

      Show reviews that mention 

      Showing 22 verified guest comments Clear all filters
      12
      7.2
      Very good
      Philippe from France
      Business traveler
      Standard Room
      Stayed 1 night in July 2016

      Corporate safety”

      Nothing special about this property. Standard NH quality. You can book in peace knowing that it will not be awful nor exciting. Reception staff needs more training on how to be pleasant to guests, particularly one of the old bat. The wifi is very bad.

      Reviewed July 27, 2016
      8.0
      Excellent
      Piyachat from Thailand
      Couple
      Stayed 1 night in June 2012

      great location but small room”

      close to all shops and train station

      stay for 2 night staff speak good english and very helpful no internet in room only at the lobby (30min only) close to the park and shops near by (both shopping and restaurants)

      Reviewed June 26, 2012
      9.0
      Exceptional
      Andoni from Spain
      Business traveler
      Stayed 1 night in January 2014

      Nice”

      Food

      Now Wifi is included for free, something you had to pay in the past. Great improvement.

      Reviewed January 18, 2014
      8.4
      Excellent
      Gennady from Czech Republic
      Business traveler
      Standard Room
      Stayed 1 night in April 2019

      Excellent”

      Location is perfect, at the park and near railway station

      Reviewed April 10, 2019
      8.4
      Excellent
      William from United Kingdom
      Couple
      Standard Room
      Stayed 1 night in July 2018

      Receptionist ”

      Alicia on reception was very rude

      Reviewed July 11, 2018
      8.8
      Excellent
      Sven from Netherlands
      Couple
      Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
      Stayed 1 night in August 2019

      City center ”

      Close to everything

      Reviewed August 31, 2019
      6.0
      Jenny from Australia
      Couple
      Stayed 1 night in June 2014

      reasonable price”

      price, size, location
      Reviewed August 10, 2014
      5.6
      ANDONI from Spain
      Couple
      Standard Room
      Stayed 1 night in October 2020

      Pobre para 4 estrellas”

      Servicios nulos y personal de recepción sin interés. Hotel viejo y mucho ruido de otras habitaciones. En un hotel semivacio supongo que por tema covid no veo que pongan a los huéspedes casi juntos en vez de en diferentes pisos y habitaciones lo más separadas posible. Simplemente por comodidad del huésped y para evitar ruidos Habitación pequeña. Lo mejor la ubicación. El desayuno correcto

      Reviewed October 26, 2020
      10.0
      Exceptional
      M from Spain
      Family with teens
      Standard Room
      Stayed 1 night in October 2020

      Perfecto ”

      Buena situación agradable habitacion y tranquila desayuno variado y muy bien atendido

      Reviewed October 05, 2020
      10.0
      Exceptional
      M from Spain
      Family with teens
      Standard Room
      Stayed 2 nights in October 2020

      Muy bueno ”

      Estancia agradable muy buen desayuno y situación perfecta

      Reviewed October 05, 2020
      7.6
      Very good
      Lorena from Spain
      Couple
      Standard Room
      Stayed 1 night in February 2020

      Buena opción en el centro de la ciudad.”

      El hotel está muy bien si se consigue una buena oferta. En comparación con otros de la cadena creo que se queda un poquito atrás en cuanto a pequeños detalles o comodidades. La cama era muy amplia pero se notaban algo los muelles del colchón.

      Reviewed February 27, 2020
      10.0
      Exceptional
      marisa from Spain
      Couple
      Standard Room
      Stayed 3 nights in February 2020

      Estupenda relación calidad precio”

      Muy bien ubicado,desayuno estupendo,comimos un día, y menú muy rico,personal,encantador y muy atento.

      Reviewed February 20, 2020
      2.0
      Luis from Spain
      Couple
      Standard Room
      Stayed 1 night in December 2019

      Acceptable”

      La peor atención! Llegamos y no tenían puesto de estacionamiento. Tenían una fiesta y el restaurant y el bar estuvieron cerrados para los huéspedes del hotel. Nos dijeron que había servicio a la habitación y llamamos por horas sin que nadie nos contestaran y en la recepción nos seguían mintiendo que si había servicio. Luego quisimos tomar algo de la necesita del cuarto y tampoco había una lista de precios la pedimos a la recepción y no la trajeron llamamos a la hora e insistimos hasta que la trajeron. El peor servicio que hemos recibido en un hotel 4 estrellas. El baño también botaba agua y se inundaba el piso... una de las peores experiencias!

      Reviewed December 26, 2019
      10.0
      Exceptional
      Tania from Spain
      Couple
      Standard Room
      Stayed 1 night in December 2019

      Impresionante”

      Muy buena ubicación, todo te queda a mano, el cuarto de lujo, sobre todo la ducha q me vino ideal para mí cervicalgia. El personal encantador. Tuvieron un buen detalle con nosotros en dejarnos un poco más la habitación, ya q mi pareja corría en la media maratón y para poder ducharse. Muchísimas gracias.

      Reviewed December 23, 2019
      6.8
      Good
      Susana from Spain
      Couple
      Standard Room
      Stayed 1 night in December 2018

      Bastante bien”

      El hotel es genial. La habitación no estaba muy muy limpia. Hay rincones sucios y las puertas llenas de manchas. Para hacer el check-in habían 2 chicas en la recepción y la que nos atendió no era muy agradable.

      Reviewed January 03, 2019
      9.6
      Exceptional
      Cintia from Spain
      Couple
      Standard Room
      Stayed 2 nights in March 2018

      Gran relación calidad precio ”

      Lo mejor su excelente ubicación! Y si pedís un habitácion con vistas podréis disfrutar de una bonita estampa del centro de Vitoria.

      Reviewed March 13, 2018
      10.0
      Exceptional
      Marga from Spain
      Couple
      Standard Room
      Stayed 2 nights in February 2018

      Urbano y cercano al centro”

      Este hotel es una excelente elección para visitar Vitoria, hotel urbano con todas las comodidades que se esperan de esta cadena. La ubicación es excelente y el personal atento y amable

      Reviewed February 19, 2018
      8.3
      Excellent
      Marta from Spain
      Couple
      Stayed 3 nights in October 2013

      Repetiría por diversas razones.”

      El desayuno, las vistas al Parque de la Florida y a la catedral nueva y la amplitud de las habitaciones.

      La estancia fue muy buena. La habitación amplia, funcional y limpia. El baño grande, nuevo y muy limpio. Las mejores habitaciones son las que se encuentran en pisos altos y que dan al Parque de la Florida. Dos pegas, por decir algo, el wifi (lento y en el que hay que introducir la clave cada 24h.) y los ascensores (sólo hay dos para 10 plantas y son un poco lentos) El desayuno excelente y la atención del personal igual.

      Reviewed November 07, 2013
      8.3
      Excellent
      oriol from Spain
      Business traveler
      Stayed 1 night in October 2012

      buen hotel para descubrir la ciudad”

      ubicación, habitaciones confortables

      recomendable hotel situado en la zona centro de la ciudad. Con habitaciones confortables, ideal para viajes de negocio o de placer.

      Reviewed October 15, 2012
      8.4
      Excellent
      Gilbert from France
      Couple
      Standard Room
      Stayed 1 night in May 2018

      Idéal pour une visite de Vitoria”

      Parfaitement situé pour une visite à pied de Vitoria, hôtel moderne, personnel sympathique, chambres agréables bien équipées, bonne literie, bonne insonorisation, Parking certes un peu cher mais bien pratique. Excellent petit déjeuner.

      Reviewed May 27, 2018
      12
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