NH Ciudad de Santiago Hotel
 NH Ciudad de Santiago Hotel
Exterior view NH Ciudad de Santiago Hotel
Exterior view NH Ciudad de Santiago Hotel
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7.9
Very good
/10
(32 reviews)See what guests said
See map
8.1
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Templo Parroquial de Los Santos Angeles Custodios180 m
  • Galeria Kunst250 m
  • Alianza Cristiana y Misionera510 m
  • Barrio Bellavista550 m
  • Amor Bonito620 m
  • Plaza Camilo Mori660 m
  • Patio Bellavista660 m
  • Bar Dos Gardenias660 m
  • Lapiz Lazuli House670 m
  • La Chimenea680 m
  • Free Wi-Fi

    NH Ciudad de Santiago Hotel

    Avenida Condell 40, Providencia, Providencia, Santiago, Chile, 11100 - See map
    "There was a restaurant nearby and a park and at least it's walkable to San Cristobal funicular."
    Jane H. - November 10, 2016
    Excellent comfort
    8.4 room quality and comfort
    Excellent cleanliness
    8.3 rating for cleanliness
    • Airport transfer

    • Located in heart of Santiago

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Property ranking|Compared to 5,764 Santiago properties
    See all rankings
    Value for money score
    7.6/10
    Location score
    8.1/10
    Service score
    7.8/10
    Cleanliness score
    8.3/10
    Better than
    99
    %
    of Santiago properties
    Better than
    99
    %
    of Santiago properties
    Better than
    99
    %
    of Santiago properties
    Better than
    99
    %
    of Santiago properties
    Value for money7.6
    Location rating8.1
    Nearest airportComodoro Arturo Merino Benítez Airport (SCL)
    Distance to airport15.9 km

    Rooms available at NH Ciudad de Santiago Hotel

    8.4
    Excellent
    Room comfort & quality
    Suite
    Suite
    ...
    • Room size: 50 m²/538 ft²
    • Non-smoking
    • 1 queen bed
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    Suite Standard
    Suite Standard
    ...
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      Single Standard
      Single Standard
      ...
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        Double Standard
        Double Standard
        ...
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          Double Standard
          Double Standard
          ...
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            Suite Capacity 1
            Suite Capacity 1
            ...
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              Suite Standard
              Suite Standard
              ...
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                Suite Single Use - Flex With Breakfast - Late Checkout
                Suite Single Use - Flex With Breakfast - Late Checkout
                ...
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                  Suite New Style Single Use - Flex With Breakfast - Late Checkout
                  Suite New Style Single Use - Flex With Breakfast - Late Checkout
                  ...
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                    Family room Standard
                    Family room Standard
                    ...
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                      More about NH Ciudad de Santiago Hotel

                      More about NH Ciudad de Santiago Hotel

                      An overview

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                      What they offer

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                      Nearest essentials

                      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                      What's nearby

                      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                      Property's guest policies

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                      Some helpful facts

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                      Reviews of NH Ciudad de Santiago Hotel from real guests

                      Provided by verified guests of Agoda
                      Agoda Reviews (32)Booking.com Reviews (1351)
                      7.9
                      /
                      10
                      Cleanliness8.3
                      Facilities7.4
                      Location8.1
                      Room comfort and quality8.4
                      Service7.8
                      Value for money7.6
                      Rating
                      9+ Exceptional (2)
                      8-9 Excellent (5)
                      7-8 Very Good (13)
                      6-7 Good (3)
                      <6 Below Expectation (3)
                      Time of the year
                      Mar - May (11)
                      Jun - Aug (2)
                      Sep - Nov (4)
                      Dec - Feb (9)
                      All languages
                      All guests (32)
                      Showing 26 verified guest comments
                      12
                      8.0
                      Excellent
                      Greg from Australia
                      Business traveler
                      Suite New Style
                      Stayed 1 night in June 2019

                      Okay but not 5 star”

                      Overnight stay in Santiago, NH was listed as a 5 star hotel but was more on a 3-4 star level. Room was comfortable, location reasonably central, breakfast was good. Overall an ok stay, if you are not expecting the polish of a 5 star establishment.

                      Reviewed June 19, 2019
                      5.2
                      Nishant from India
                      Business traveler
                      Suite
                      Stayed 3 nights in January 2019

                      Just OK”

                      OK if you have no other option. Nothing is at walking distance..closest is Bellavista nightlife about 20-30 min walk

                      Reviewed March 24, 2019
                      5.2
                      TSZWAI from Hong Kong
                      Couple
                      Suite
                      Stayed 1 night in January 2019

                      Above average”

                      Quite unpleasant experienced from the chief during breakfast time with ooor altitude ; as well the housekeeper just bumped into our room before checking out . We would probably not choose NH hotel again in SA next time.

                      Reviewed February 07, 2019
                      8.8
                      Excellent
                      Nazar from Pakistan
                      Business traveler
                      Suite
                      Stayed 1 night in March 2018

                      Very good ”

                      Very good

                      Reviewed March 12, 2018
                      8.0
                      Excellent
                      toru from Singapore
                      Business traveler
                      Suite
                      Stayed 3 nights in December 2017

                      NH Ciudad de Santiago Hotel”

                      Large room, comfortable bed, quiet location

                      Reviewed December 15, 2017
                      8.0
                      Excellent
                      toru from Singapore
                      Business traveler
                      Suite
                      Stayed 3 nights in April 2017

                      NH Ciudad Santiago”

                      House keeper step in to my room, although there was DND sign on the door. No respect for privacy.

                      Reviewed April 15, 2017
                      8.8
                      Excellent
                      Jane from Philippines
                      Couple
                      Suite New Style
                      Stayed 1 night in November 2016

                      Spacious room, clean hotel”

                      This hotel would be good for a business traveller. We got a suite and it was big. I liked the breakfast selection because there was warm cooked food (bacon, sausage) offered. Everything was clean although the whole floor and rooms felt like it was an old apartment. Staff was very helpful, cant complain. There was no free bottles water though. For a tourist, not much to do around. There was a restaurant nearby and a park and at least it's walkable to San Cristobal funicular.

                      Reviewed November 10, 2016
                      8.0
                      Excellent
                      toru from Singapore
                      Business traveler
                      Suite New Style
                      Stayed 3 nights in September 2016

                      NH Ciudade Santiago”

                      Good location, quiet street, nice breakfast

                      Reviewed September 16, 2016
                      8.0
                      Excellent
                      toru from Singapore
                      Business traveler
                      Suite
                      Stayed 3 nights in March 2016

                      NH Ciudad de Santiago Hotel”

                      Easy access to everywhere, nice and large room, breakfast is good

                      Reviewed March 28, 2016
                      7.6
                      Very good
                      thomas from Switzerland
                      Group
                      Suite New Style
                      Stayed 1 night in January 2016

                      Good ”

                      The Hotel was overbooked so the Sent us to Sontheim 5star hotel which was a nicke Design hotel and wie was very happy with this smart replacement

                      Reviewed January 24, 2016
                      7.0
                      Very good
                      toru from Singapore
                      Business traveler
                      Suite
                      Stayed 3 nights in October 2015

                      NH Ciudad de Santiago Hotel”

                      Large window, comfortable bed, location

                      When checking out, hotel staff tried to charge two breakfast fee on my bill, which I never took during my stay at hoel. Asked hotel staff to show reason of the charge, he just simply tear the spanish written bill, without any explanation or apology. Be carefull.....

                      Reviewed October 30, 2015
                      7.3
                      Very good
                      Graeme from Australia
                      Couple
                      Stayed 3 nights in December 2014

                      Great neighbourhood”

                      Helpful staff;

                      It is located in a picturesque and quiet neighbourhood in easy walking distance to many restaurants. The underground is close by and only 2 stops to downtown or a 15 - 20 minute walk to downtown; room was very spacious; breakfast was good by South American standards. Hotel is a bit dated and tired in its decor.

                      Reviewed January 14, 2015
                      9.3
                      Exceptional
                      Ira from United States
                      Couple
                      Stayed 2 nights in November 2014

                      My kind of town, Santiago is.......”

                      Tour of Tower at Natl History Museum, San Cristobal with Statue of Mary & view, & Subway system with BIP card.

                      Excellent service, buffet breakfast, & suite rooms.

                      Reviewed November 24, 2014
                      9.0
                      Exceptional
                      Angela from Australia
                      Couple
                      Stayed 8 nights in May 2013

                      Comfortable rooms with friendly service”

                      Breakfast was delicious, friendly staff, close to the centre

                      Our stay was comfortable, the rooms were clean and they were relatively well kept. I was I'll during our stay and was charged for hot water to make a tea. The location was fantastic, close to public transport and relatively close to centro. The towels in the rooms could have done with an update but staff were very friendly and had a good knowledge of English. Breakfast was satisfying and there was a big variety of food.

                      Reviewed July 06, 2013
                      7.7
                      Very good
                      Morgane from France
                      Business traveler
                      Stayed 2 nights in May 2013

                      very good hotel”

                      heating system in winter, internet, sauna
                      Reviewed May 24, 2013
                      7.7
                      Very good
                      Sooduck from South Korea
                      Business traveler
                      Stayed 1 night in April 2013

                      Big size was great, but condition was not 5-star”

                      Big room / Hearty breakfast / Proximity to mass transportation

                      I stayed there only for night hours because I was there for a very busy business trip. The internet speed in the room was not good enough to guarantee good connection through VPN. Room was quite big to be a junior suit room size of a normal hotel. However, room condition was not that of 5 star hotel. Maybe 3-star.. Amenities in the bathroom was that of 2.5 star, and condition of furnitures are that of 3 stars. What I loved is a very comfortable bed, and also hearty breakfast. In summary, Pros: comfortable bed, hearty breakfast, large room Cons: Do not expect 5-star grade facility. Slow in-room internet

                      Reviewed April 19, 2013
                      3.0
                      Pierre from France
                      Couple
                      Stayed 2 nights in April 2013

                      standard hotel international ”

                      dirty, closes windows, service less

                      Very dirty hotel !!! the windows can't be open and the air is polluted !!! staff totaly incompetant Very decevant hotel not recomandable

                      Reviewed April 11, 2013
                      7.7
                      Very good
                      RAFFAELLO from Italy
                      Business traveler
                      Stayed 1 night in January 2013

                      Spacious room very quiet ”

                      Good and relaxing atmosphere

                      People very friendly breakfast could be improved. For a cappuccino cup you have to pay extra. However a good choice in town to recommend

                      Reviewed January 19, 2013
                      8.0
                      Excellent
                      Richard from United Kingdom
                      Couple
                      Stayed 2 nights in January 2011

                      Good hotel and good location”

                      Nice rooms, large beds and rooms, good breakfast, friendly staff

                      We stayed for a long weekend and were pleasantly surprised by the quality of the hotel, the size of the rooms, the friendliness of the staff and the location. It is not right in the centre of the city but that is not a bad thing considering some of the more central areas can be a bit rough. The hotel is located in the part of Providencia closer to the centre and Bella Vista and next to the long, sweeping parks that line the river. The staff were friendly... we can speak Spanish so I am not sure of their level of English because we did not need it. The room was huge with a sitting room area as well as the bedroom. We had reserved a standard room but the bed was at least kingsize. The breakfast was varied but did tend to start running out of items about 45 minutes before the end of the breakfast session - although eggs could be individually ordered from the kitchen.

                      Reviewed February 02, 2011
                      8.7
                      Excellent
                      Mauricio from Germany
                      Couple
                      Stayed 2 nights in March 2008

                      Hotel muy lindo”

                      Recomiendo este hotel sin ninguna duda. De volver a Santiago me alojaria nuevamente en el NH.

                      Reviewed April 03, 2008
                      12
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                      NH Ciudad de Santiago Hotel
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                      • Excellent location
                      • Patio Bellavista