Very good 7.7
Based on 18 reviews

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About NH Ciudad de Santiago Hotel


When visiting Santiago, you'll feel right at home at NH Ciudad de Santiago Hotel, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Templo Parroquial de Los Santos Angeles Custodios, Galeria Kunst, Alianza Cristiana y Misionera give to this hotel a special charm.

The facilities and services provided by NH Ciudad de Santiago Hotel ensure a pleasant stay for guests. The hotel provides 24-hour room service, free Wi-Fi in all rooms, Wi-Fi in public areas, car park, room service to ensure our guests the greatest comfort.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, air conditioning, heating, desk, mini bar, provided to help guests recharge after a long day. The hotel offers wonderful recreational facilities such as hot tub, fitness center, sauna, indoor pool, massage to make your stay truly unforgettable. Whatever your purpose of visit, NH Ciudad de Santiago Hotel is an excellent choice for your stay in Santiago.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Sauna
  • Swimming pool [indoor]

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Mini bar
  • Restaurant(s)
  • Room service [24-hour]

Services and conveniences

  • Laundry service
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service


  • Elevator
  • Pets allowed
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  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Number of Rooms : 122
Room Voltage: 220
Year Hotel Built: 1997
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Verified traveler reviews

Filter by traveler type
Very good

based on 18 reviews
  • Cleanliness 7.6
  • Facilities 7.3
  • Location 8.1
  • Room comfort and quality 8.4
  • Service 7.6
  • Value for money 7.4
  • Food and dining 7.3
Sort by

toru from Singapore
Business traveler
Suite Room
Stayed 3 nights in September 2016
NH Ciudade Santiago
Good location, quiet street, nice breakfast
Reviewed September 16, 2016

toru from Singapore
Business traveler
Stayed 3 nights in March 2016
NH Ciudad de Santiago Hotel
Easy access to everywhere, nice and large room, breakfast is good
Reviewed March 28, 2016

thomas from Switzerland
Suite Room
Stayed 1 night in January 2016
The Hotel was overbooked so the Sent us to Sontheim 5star hotel which was a nicke Design hotel and wie was very happy with this smart replacement
Reviewed January 24, 2016

toru from Singapore
Business traveler
Stayed 3 nights in October 2015
NH Ciudad de Santiago Hotel
Large window, comfortable bed, location
When checking out, hotel staff tried to charge two breakfast fee on my bill, which I never took during my stay at hoel. Asked hotel staff to show reason of the charge, he just simply tear the spanish written bill, without any explanation or apology. Be carefull.....
Reviewed October 30, 2015

Graeme from Australia
Stayed 3 nights in December 2014
Great neighbourhood
Helpful staff;
It is located in a picturesque and quiet neighbourhood in easy walking distance to many restaurants. The underground is close by and only 2 stops to downtown or a 15 - 20 minute walk to downtown; room was very spacious; breakfast was good by South American standards. Hotel is a bit dated and tired in its decor.
Reviewed January 14, 2015

Ira from United States
Stayed 2 nights in November 2014
My kind of town, Santiago is.......
Tour of Tower at Natl History Museum, San Cristobal with Statue of Mary & view, & Subway system with BIP card.
Excellent service, buffet breakfast, & suite rooms.
Reviewed November 24, 2014

Angela from Australia
Stayed 8 nights in May 2013
Comfortable rooms with friendly service
Breakfast was delicious, friendly staff, close to the centre
Our stay was comfortable, the rooms were clean and they were relatively well kept. I was I'll during our stay and was charged for hot water to make a tea. The location was fantastic, close to public transport and relatively close to centro. The towels in the rooms could have done with an update but staff were very friendly and had a good knowledge of English. Breakfast was satisfying and there was a big variety of food.
Reviewed July 06, 2013

Morgane from France
Business traveler
Stayed 2 nights in May 2013
very good hotel
heating system in winter, internet, sauna
Reviewed May 24, 2013

Sooduck from South Korea
Business traveler
Stayed 1 night in April 2013
Big size was great, but condition was not 5-star
Big room / Hearty breakfast / Proximity to mass transportation
I stayed there only for night hours because I was there for a very busy business trip. The internet speed in the room was not good enough to guarantee good connection through VPN. Room was quite big to be a junior suit room size of a normal hotel. However, room condition was not that of 5 star hotel. Maybe 3-star.. Amenities in the bathroom was that of 2.5 star, and condition of furnitures are that of 3 stars. What I loved is a very comfortable bed, and also hearty breakfast. In summary, Pros: comfortable bed, hearty breakfast, large room Cons: Do not expect 5-star grade facility. Slow in-room internet
Reviewed April 19, 2013

Pierre from France
Stayed 2 nights in April 2013
standard hotel international
dirty, closes windows, service less
Very dirty hotel !!! the windows can't be open and the air is polluted !!! staff totaly incompetant Very decevant hotel not recomandable
Reviewed April 11, 2013


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