NH Ciudad de Santiago Hotel
NH Ciudad de Santiago Hotel
NH Ciudad de Santiago Hotel
NH Ciudad de Santiago Hotel
NH Ciudad de Santiago Hotel
NH Ciudad de Santiago Hotel
NH Ciudad de Santiago Hotel
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8.4

Excellent
/10
(1,666 reviews)See what guests said
Breakfast5
Housekeeping1
See map

7.9

Very good

Location rating score

Very good location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
Patio Bellavista 660 m
La Chascona Casa Museo 770 m
Cerro San Cristobal 1.2 km
Barrio Lastarria 1.3 km
Castillo Hidalgo 1.5 km
Museo Chileno de Arte Precolombino 2.3 km
Sky Costanera 3.0 km
Museo de la Memoria y los Derechos Humanos 4.8 km
Parque Araucano 6.1 km
Museo Interactivo Mirador 9.4 km
Nearby landmarks
Templo Parroquial de Los Santos Angeles Custodios 180 m
Galeria Kunst 250 m
Banco Estado 260 m
UTEM - Facultad de Economía 290 m
CONICYT 310 m
Insituto IPG 360 m
Hall 370 m
Ají Hostel 390 m
Insituto AIEP 450 m
Plaza León XIII 470 m
Free Wi-Fi

NH Ciudad de Santiago Hotel

Avenida Condell 40, Providencia, Providencia, Santiago, Chile, 11100 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Patio Bellavista
Within 660 m of property
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • Airport transfer

  • Located in heart of Santiago

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Value for money7.4
Location rating7.9
Nearest airportComodoro Arturo Merino Benítez Airport (SCL)
Distance to airport15.9 km

Rooms available at NH Ciudad de Santiago Hotel

Excellent
Room comfort & quality
8.4
Suite
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Quadruple Family
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard New Style
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Standard double room New Style
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices
Family room Standard
...
    Enter dates to see prices
    Family room Standard
    ...
      Enter dates to see prices
      Single Standard
      ...
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        Single Standard
        ...
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          Suite Standard
          ...
            Enter dates to see prices
            DOUBLE SINGLE USE STANDARD NEW STYLE
            ...
              Enter dates to see prices

              Frequently asked questions

              What time is check-in and check-out at NH Ciudad de Santiago Hotel?

              Check-in is from 03:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

              How do I get to NH Ciudad de Santiago Hotel?

              NH Ciudad de Santiago Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 42 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at NH Ciudad de Santiago Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, NH Ciudad de Santiago Hotel has a car park right on site for maximum convenience. If you're looking for an easy way to get around Santiago with private transportation, the hotel can arrange both taxis or car rental.

              Is breakfast offered at NH Ciudad de Santiago Hotel?

              Start your mornings right, with the continental and buffet breakfast options offered at NH Ciudad de Santiago Hotel. Adults can enjoy breakfast offered with an additional charge of 14286 CLP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

              What is the smoking policy at NH Ciudad de Santiago Hotel?

              NH Ciudad de Santiago Hotel does not permit smoking in any of its rooms or indoor areas.

              What restaurants are nearby NH Ciudad de Santiago Hotel?

              NH Ciudad de Santiago Hotel is located in Providencia, famous for good restaurants such as Cafe Literario Balmaceda, Bella Calabria and Ginza.

              What are popular attractions near NH Ciudad de Santiago Hotel?

              Guests at NH Ciudad de Santiago Hotel can easily visit Templo Parroquial de Los Santos Angeles Custodios, Alianza Cristiana y Misionera and Plaza Italia located in the Providencia area.

              What popular natural sightseeing spots are close to NH Ciudad de Santiago Hotel?

              NH Ciudad de Santiago Hotel is located in the Providencia area, which is famous for natural sightseeing destinations such as Eucaliptus and bugambilia.

              Show more questions
              See map

              Explore the neighborhood

              Property ranking|Compared to 617 Santiago properties
              See all rankings
              Room comfort score
              8.4/10
              Cleanliness score
              8.1/10
              Room size
              47 sqm.
              Value for money score
              7.4/10
              Better than
              99
              %
              of Santiago properties
              Better than
              98
              %
              of Santiago properties
              Bigger than
              98
              %
              of Santiago properties
              Better than
              97
              %
              of Santiago properties
              Overall rating:

              8.4

              Excellent
              1,666 reviews
              Cleanliness
              8.1
              Facilities
              7.4
              Location
              7.9
              Read all reviews >
              What travelers say they love:
              Great bed.
              Ronald from Australia
              Couple
              More about NH Ciudad de Santiago Hotel

              More about NH Ciudad de Santiago Hotel

              Conveniently located in Santiago, NH Ciudad de Santiago Hotel is a great base from which to explore this vibrant city. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, Templo Parroquial de Los Santos Angeles Custodios, Galeria Kunst, Alianza Cristiana y Misionera are just some of the attractions available to visitors.

              NH Ciudad de Santiago Hotel offers impeccable service and all the essential amenities to invigorate travelers. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, Wi-Fi in public areas, car park, room service.

              In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, air conditioning, heating, desk, mini bar to please the most discerning guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. NH Ciudad de Santiago Hotel is your one-stop destination for quality hotel accommodations in Santiago.

              Show less
              Amenities and facilities
              Very good
              Facilities

              7.4

              Most talked about facilities

              Breakfast

              9 mentions

              Housekeeping

              1 mention

              Languages spoken

              • English
              • Portuguese
              • Spanish

              Accessibility

              • Wheelchair accessible

              Internet access

              • Free Wi-Fi in all rooms!
              • Wi-Fi in public areas

              Things to do, ways to relax

              • Fitness center
              • Massage
              • Ticket services
              • Tours

              Cleanliness and safety

              • Daily disinfection in all rooms
              • Daily disinfection in common areas
              • Face coverings on staff
              • First aid kit
              • Free face masks
              • Hand sanitizer
              • Hot water linen and laundry washing
              • Hygiene certification
              • Individually-wrapped food options
              • Physical distancing of at least 1 meter
              • Protective screens in common areas
              • Rooms sanitized between stays
              • Safe dining setup
              • Staff trained in safety protocol
              • Temperature check for guests and staff

              Dining, drinking, and snacking

              • Bar
              • Coffee shop
              • Restaurants
              • Room service

              Services and conveniences

              • Concierge
              • Contactless check-in/out
              • Daily housekeeping
              • Dry cleaning
              • Elevator
              • Facilities for disabled guests
              • Food delivery
              • Laundry service
              • Luggage storage
              • Safety deposit boxes
              • Smoke-free property
              • Smoking area

              For the kids

              • Family room

              Access

              • Cat-friendly
              • Check-in [24-hour]
              • Front desk [24-hour]
              • Pets allowed
              • Security [24-hour]

              Getting around

              • Airport transfer
              • Car park [on-site]
              • Rental car
              • Shuttle service
              • Taxi service

              Available in all rooms

              • Air conditioning
              • Desk
              • Free bottled water
              • Hair dryer
              • In-room safe box
              • Internet access – wireless
              • Linens
              • Mini bar
              • Non-smoking
              • Satellite/cable channels
              • Telephone
              • Toiletries
              • Towels
              • Wake-up service
              • Wi-Fi [free]
              Food and dining
              Breakfast options
              • American
              • Continental
              • Buffet
              Restaurants on site

              Restaurant

              • Cuisine: Local
              • Menu: Buffet
              Location
              Avenida Condell 40, Providencia, Providencia, Santiago, Chile, 11100
              Very good
              Location

              7.9

              Airports

              • Comodoro Arturo Merino Benítez Airport (SCL)
                15.9 km
              • De La Independencia Airport (QRC)
                83.2 km

              Public transportation

              • Puente Cal y Canto
                2.3 km
              • Matta
                2.9 km

              Hospital or clinic

              • Hall
                370 m

              Cash withdrawal

              • ATM
                270 m
              What's nearby

              Popular landmarks

              • Patio Bellavista
                660 m
              • La Chascona Casa Museo
                770 m
              • Cerro San Cristobal
                1.2 km
              • Barrio Lastarria
                1.3 km
              • Castillo Hidalgo
                1.5 km
              • Museo Chileno de Arte Precolombino
                2.3 km
              • Sky Costanera
                3.0 km
              • Museo de la Memoria y los Derechos Humanos
                4.8 km
              • Parque Araucano
                6.1 km
              • Museo Interactivo Mirador
                9.4 km

              Nearby landmarks

              • Templo Parroquial de Los Santos Angeles Custodios
                180 m
              • Galeria Kunst
                250 m
              • Banco Estado
                260 m
              • UTEM - Facultad de Economía
                290 m
              • CONICYT
                310 m
              • Insituto IPG
                360 m
              • Hall
                370 m
              • Ají Hostel
                390 m
              • Insituto AIEP
                450 m
              • Plaza León XIII
                470 m
              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Property policies
              Children and extra beds

              Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

              All children are welcome.

              Infant 0-1 year(s)
              Stay for free if using existing bedding.
              Baby cot/crib available upon request
              Children 2-11 year(s)
              Must use an extra bed
              If you need an extra bed, it will incur an additional charge.
              Guests 12 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • When booking more than 5 rooms, different policies and additional supplements may apply.
              Some helpful facts

              Check-in/Check-out

              • Check-in from15:00
              • Check-out until13:00

              Getting around

              • Airport transfer fee42 USD

              Extras

              • Breakfast charge (unless included in room price)14286 CLP

              The property

              • Number of bars/lounges1
              • Number of rooms 122
              • Room voltage220
              • Year property opened1997

              Reviews of NH Ciudad de Santiago Hotel from real guests

              Provided by verified guests of Agoda
              7.8
              /
              10
              Cleanliness8.1
              Facilities7.4
              Location7.9
              Room comfort and quality8.4
              Service7.7
              Value for money7.4
              High score for Santiago
              Rating
              9+ Exceptional (4)
              8-9 Excellent (6)
              7-8 Very Good (15)
              6-7 Good (3)
              <6 Below Expectation (5)
              Time of the year
              Mar - May (11)
              Jun - Aug (3)
              Sep - Nov (5)
              Dec - Feb (14)
              All guests (47)
              All languages

              Show reviews that mention 

              Showing 33 verified guest comments
              12
              8.7
              Excellent
              Mauricio from Germany
              Couple
              Stayed 2 nights in March 2008

              Hotel muy lindo”

              Recomiendo este hotel sin ninguna duda. De volver a Santiago me alojaria nuevamente en el NH.

              Reviewed April 03, 2008

              See room deals

              8.0
              Excellent
              Greg from Australia
              Business traveler
              Suite
              Stayed 1 night in June 2019

              Okay but not 5 star”

              Overnight stay in Santiago, NH was listed as a 5 star hotel but was more on a 3-4 star level. Room was comfortable, location reasonably central, breakfast was good. Overall an ok stay, if you are not expecting the polish of a 5 star establishment.

              Reviewed June 19, 2019

              See room deals

              8.0
              Excellent
              Richard from United Kingdom
              Couple
              Stayed 2 nights in January 2011

              Good hotel and good location”

              Nice rooms, large beds and rooms, good breakfast, friendly staff

              We stayed for a long weekend and were pleasantly surprised by the quality of the hotel, the size of the rooms, the friendliness of the staff and the location. It is not right in the centre of the city but that is not a bad thing considering some of the more central areas can be a bit rough. The hotel is located in the part of Providencia closer to the centre and Bella Vista and next to the long, sweeping parks that line the river. The staff were friendly... we can speak Spanish so I am not sure of their level of English because we did not need it. The room was huge with a sitting room area as well as the bedroom. We had reserved a standard room but the bed was at least kingsize. The breakfast was varied but did tend to start running out of items about 45 minutes before the end of the breakfast session - although eggs could be individually ordered from the kitchen.

              Reviewed February 02, 2011

              See room deals

              8.8
              Excellent
              Jane from Philippines
              Couple
              Suite
              Stayed 1 night in November 2016

              Spacious room, clean hotel”

              This hotel would be good for a business traveller. We got a suite and it was big. I liked the breakfast selection because there was warm cooked food (bacon, sausage) offered. Everything was clean although the whole floor and rooms felt like it was an old apartment. Staff was very helpful, cant complain. There was no free bottles water though. For a tourist, not much to do around. There was a restaurant nearby and a park and at least it's walkable to San Cristobal funicular.

              Reviewed November 10, 2016

              See room deals

              7.7
              Very good
              Sooduck from South Korea
              Business traveler
              Stayed 1 night in April 2013

              Big size was great, but condition was not 5-star”

              Big room / Hearty breakfast / Proximity to mass transportation

              I stayed there only for night hours because I was there for a very busy business trip. The internet speed in the room was not good enough to guarantee good connection through VPN. Room was quite big to be a junior suit room size of a normal hotel. However, room condition was not that of 5 star hotel. Maybe 3-star.. Amenities in the bathroom was that of 2.5 star, and condition of furnitures are that of 3 stars. What I loved is a very comfortable bed, and also hearty breakfast. In summary, Pros: comfortable bed, hearty breakfast, large room Cons: Do not expect 5-star grade facility. Slow in-room internet

              Reviewed April 19, 2013

              See room deals

              9.0
              Exceptional
              Angela from Australia
              Couple
              Stayed 8 nights in May 2013

              Comfortable rooms with friendly service”

              Breakfast was delicious, friendly staff, close to the centre

              Our stay was comfortable, the rooms were clean and they were relatively well kept. I was I'll during our stay and was charged for hot water to make a tea. The location was fantastic, close to public transport and relatively close to centro. The towels in the rooms could have done with an update but staff were very friendly and had a good knowledge of English. Breakfast was satisfying and there was a big variety of food.

              Reviewed July 06, 2013

              See room deals

              7.3
              Very good
              Graeme from Australia
              Couple
              Stayed 3 nights in December 2014

              Great neighbourhood”

              Helpful staff;

              It is located in a picturesque and quiet neighbourhood in easy walking distance to many restaurants. The underground is close by and only 2 stops to downtown or a 15 - 20 minute walk to downtown; room was very spacious; breakfast was good by South American standards. Hotel is a bit dated and tired in its decor.

              Reviewed January 14, 2015

              See room deals

              5.2
              TSZWAI from Hong Kong SAR, China
              Couple
              Suite
              Stayed 1 night in January 2019

              Above average”

              Quite unpleasant experienced from the chief during breakfast time with ooor altitude ; as well the housekeeper just bumped into our room before checking out . We would probably not choose NH hotel again in SA next time.

              Reviewed February 07, 2019

              See room deals

              7.6
              Very good
              thomas from Switzerland
              Group
              Suite
              Stayed 1 night in January 2016

              Good ”

              The Hotel was overbooked so the Sent us to Sontheim 5star hotel which was a nicke Design hotel and wie was very happy with this smart replacement

              Reviewed January 24, 2016

              See room deals

              7.0
              Very good
              toru from Singapore
              Business traveler
              Suite
              Stayed 3 nights in October 2015

              NH Ciudad de Santiago Hotel”

              Large window, comfortable bed, location

              When checking out, hotel staff tried to charge two breakfast fee on my bill, which I never took during my stay at hoel. Asked hotel staff to show reason of the charge, he just simply tear the spanish written bill, without any explanation or apology. Be carefull.....

              Reviewed October 30, 2015

              See room deals

              7.6
              Very good
              Ronald from Australia
              Couple
              Suite
              Stayed 1 night in February 2020

              Very good”

              Location. Size of room-50m is huge. Quiet neighbourhood. New style suites appear to have had a partial makeover. Great bed. Timber flooring. New shower recess. Bathroom floor tiles appear dated. . A new coat of paint. Wallpaper appears old and need of replacing. Overall a pleasant room which could have been great.

              Reviewed February 19, 2020

              See room deals

              9.6
              Exceptional
              Andrea from United States
              Solo traveler
              Suite
              Stayed 1 night in February 2020

              Big, beautiful suite!”

              Loved all the space in the suite. Very comfortable bed. Great breakfast. The staff were wonderful! The location is a little far away from the tourist center but close to the quirky Bellavista neighborhood.

              Reviewed February 21, 2020

              See room deals

              9.3
              Exceptional
              Ira from United States
              Couple
              Stayed 2 nights in November 2014

              My kind of town, Santiago is.......”

              Tour of Tower at Natl History Museum, San Cristobal with Statue of Mary & view, & Subway system with BIP card.

              Excellent service, buffet breakfast, & suite rooms.

              Reviewed November 24, 2014

              See room deals

              8.0
              Excellent
              toru from Singapore
              Business traveler
              Suite
              Stayed 3 nights in April 2017

              NH Ciudad Santiago”

              House keeper step in to my room, although there was DND sign on the door. No respect for privacy.

              Reviewed April 15, 2017

              See room deals

              8.0
              Excellent
              toru from Singapore
              Business traveler
              Suite
              Stayed 3 nights in March 2016

              NH Ciudad de Santiago Hotel”

              Easy access to everywhere, nice and large room, breakfast is good

              Reviewed March 28, 2016

              See room deals

              8.0
              Excellent
              Simon from United Kingdom
              Business traveler
              Suite
              Stayed 1 night in December 2019

              Convenient and comfortable place to stay. ”

              Nice big rooms, plenty of space to spread out and work.

              Reviewed December 08, 2019

              See room deals

              8.0
              Excellent
              toru from Singapore
              Business traveler
              Suite
              Stayed 3 nights in December 2017

              NH Ciudad de Santiago Hotel”

              Large room, comfortable bed, quiet location

              Reviewed December 15, 2017

              See room deals

              5.2
              Nishant from India
              Business traveler
              Suite
              Stayed 3 nights in January 2019

              Just OK”

              OK if you have no other option. Nothing is at walking distance..closest is Bellavista nightlife about 20-30 min walk

              Reviewed March 24, 2019

              See room deals

              7.7
              Very good
              RAFFAELLO from Italy
              Business traveler
              Stayed 1 night in January 2013

              Spacious room very quiet ”

              Good and relaxing atmosphere

              People very friendly breakfast could be improved. For a cappuccino cup you have to pay extra. However a good choice in town to recommend

              Reviewed January 19, 2013

              See room deals

              8.0
              Excellent
              toru from Singapore
              Business traveler
              Suite
              Stayed 3 nights in September 2016

              NH Ciudade Santiago”

              Good location, quiet street, nice breakfast

              Reviewed September 16, 2016

              See room deals

              12
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