NH Collection Amsterdam Grand Hotel Krasnapolsky

Excellent8.1
Based on347reviews
NH Collection Amsterdam Grand Hotel Krasnapolsky
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9.3 Exceptional location
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9.3Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

  • Hot spring bath

  • Room service [24-hour]

  • Bar

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Distances to essentials

  • Airports
    • 12 km
    • Amsterdam Schiphol Airport (AMS)
    • 62 km
    • De Kooy Airport (DHR)
  • Bus and rail stations
    • 350 m
    • Nieuwmarkt Metro Station
    • 800 m
    • Centraal Metro Station
  • Hospitals and clinics
    • 850 m
    • Frank Tas Support
  • Pharmacies
    • 450 m
    • Benu Pharmacy
  • Convenience stores
    • 800 m
    • 7 Eleven
  • Cash withdrawal
    • 20 m
    • ATM

More about NH Collection Amsterdam Grand Hotel Krasnapolsky

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Verified traveler reviews

Agoda Reviews (347)
Booking.com Reviews (2965)

5.5

Filter by traveler type
  • Cleanliness 8.2
  • Facilities 8.0
  • Location 9.3
  • Room comfort and quality 8.1
  • Service 8.0
  • Value for money 7.4
  • Cleanliness 8.2
  • Facilities 8.2
  • Location 9.2
  • Room comfort and quality 7.8
  • Service 8.1
  • Value for money 7.6
  • Cleanliness 7.9
  • Facilities 7.3
  • Location 9.3
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 7.3
  • Cleanliness 8.3
  • Facilities 7.4
  • Location 9.6
  • Room comfort and quality 8.5
  • Service 7.8
  • Value for money 7.0
  • Cleanliness 8.9
  • Facilities 9.7
  • Location 9.4
  • Room comfort and quality 8.4
  • Service 8.8
  • Value for money 8.3
  • Cleanliness 8.5
  • Facilities 8.8
  • Location 9.5
  • Room comfort and quality 8.5
  • Service 7.8
  • Value for money 8.3
  • Cleanliness 8.1
  • Facilities 8.0
  • Location 8.9
  • Room comfort and quality 7.8
  • Service 7.7
  • Value for money 7.4
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8.4
SYLVIA from Hong Kong
Couple
Superior Room
Stayed 5 nights in May 2017
Good location ”
We have been upgraded to a larger room using lift 6. However, lift 6 is located outside the hotel, we need to go out the hotel and walk to the opposite side of the hotel through a corridor. Returning to the hotel through this corridor is a bit horrible as we see the people taking cannabis along the corridor. There is a sign showing inside the lift informing the hotel guest to place the room card and press the floor to go up to the room. However, we noticed that we can use the lift without using the room card. It's ridiculous and dangerous as many people taking cannabis were staying at the corridor. I would recommend not to select the rooms using lift no. 6. I would prefer the room located at the main building.
Reviewed May 13, 2017
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7.6
Joel from United States
Business traveler
Premium Triple
Stayed 3 nights in May 2017
Excellent ”
Awesome breakfast
Reviewed May 11, 2017
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9.6
Seddiqa from Bahrain
Family with young children
Superior Room
Stayed 5 nights in March 2017
Amazing hotel with perfect location”
The hotel is clean with amazing friendly staff, excellent location, next to everything you are looking for.. I have stayed many times in this hotel & for sure more stays to come.
Reviewed May 09, 2017
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6.4
Timothy from United Kingdom
Couple
Superior Room
Stayed 1 night in April 2017
Immensly overpriced and overrated.”
Upon arrival I was told I would be upgraded to an apartment. This was characterless and basic and had separate access to the hotel. It's what I would expect to pay for a well located AirB and B, but cost three times the price.
Reviewed May 01, 2017
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6.4
Ahmad from Saudi Arabia
Solo traveler
Superior Room
Stayed 5 nights in March 2017
Cleanness need improvement ”
As daily service for room cleaning , they need to clean whole room not only change the towels and bed organizing .
Reviewed April 09, 2017
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9.2
Rully from Indonesia
Group
Premium Room
Stayed 2 nights in March 2017
Exceptional”
There are no comments in this review.
Reviewed March 07, 2017
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8.0
Susy from Indonesia
Business traveler
Superior Room
Stayed 5 nights in November 2016
Very good location!”
Attended a fair and spent some time to look around the city. Service is good and staff is helpful when we approach them to ask for help. Very convenient location and walking distance to many city attractions, including great shopping area around the Hotel.
Reviewed February 01, 2017
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10.0
Evangeline from United Kingdom
Couple
Superior Room
Stayed 3 nights in January 2017
Fab!”
Got this hotel quite low price on agoda. When we arrived our room got upgraded! The staff were friendly and the location is right in the centre. Everything was in walking distance. Would definitely stay again! The only thing I wasn't aware of was €150 was needed in case we had any services, this was needed on a credit card but I only had a debit card.
Reviewed January 31, 2017
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5.2
Jie from Singapore
Couple
Superior Room
Stayed 1 night in December 2016
Waste of money, service is horrible.”
Booked a Double bed but ended up having twin beds. And when pointed out that it was their mistake, their solutions were either: combine your beds or pay more money to upgrade to a room with a double bed. Its their mistake yet I am asked to pay more to get what I was paying for. In any case, we requested for them to combine the beds, no one came after couple of reminders so we ended up doing it ourselves. Other issues: Room terribly small. Regretted paying so much when the room size is still tiny. No assistance with luggage to the hotel room (even when they are a 5 star hotel). No help offered to get around Amsterdam. The hotel staff told us that it was Christmas season so its too busy. Well, for a big hotel chain, Christmas shouldn't be an excuse for negligent services. Frankly, I would much rather stay at 4-5 star hotels in Schipol Airport area that provides straight buses into Amsterdam or ride the train. We stayed in an airport hotel on our return from the Hague, the service standard was so much better. The hotel room wasn't bad, just that the experience was no where near 5 stars.
Reviewed January 10, 2017
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8.4
Francois from Switzerland
Couple
Superior Room
Stayed 2 nights in December 2016
Perfect central position”
Perfectly located in the center of Amsterdam, it has been renovated now and looks much better than before. We have been upgraded to an apartment on the canals which was very beautiful (even tough the heating system was not working ... in Dec-January ...) All in all very nice experience.
Reviewed January 03, 2017
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