Very good 7.9
Based on 135 reviews

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About NH Collection Frankfurt City Center


NH Collection Frankfurt City Center is the perfect place to stay for business and leisure travelers. It´s only five minutes from Frankfurts´ world-famous exhibition hall, while the city center, the stock market, and the financial district are just a few minutes´ walk away. The world-famous Zeil is only a two-minute walk from the hotel, and there is easy access to Sachsenhausen’s museums and nightlife. There is also easy access via public transport right in the middle of Frankfurt am Main.

The hotels´ 256 rooms include eight suites, 11 superior rooms, and three balcony superior rooms. These are all decorated in warm, cheerful colors and offer thoughtful touches, like a choice of pillows and free tea and coffee. There are beautiful views over Frankfurt’s skyline from some rooms and comfortable beds with thick mattresses.

The hotel has five meeting rooms catering for anything from 20 to 140 guests. And for relaxing, fine dining, culinary experiences, and fruitful cocktails, there´s always the restaurant which serves international fine dining cuisine or the contemporary bar with a cocktail menu. There is a large gym with a sauna and steam room.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Sauna
  • Steamroom

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Wheelchair accessible

Languages spoken

  • English
  • German
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When booking for 9 or more rooms, different policies and additional supplements may apply.

Late check-out is available free of charge on Sundays until 05:00 PM.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 24 EUR
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.7 km
Distance to Airport: 14 km
Internet Usage Fee: 0 EUR
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 6
Number of Restaurants: 1
Number of Rooms : 256
Parking Fee (per day): 20 EUR
Reception Open Until: 12:00 AM
Room Voltage: 220
Year Hotel Built: 2003
Year Hotel Last Renovated: 2015
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Verified traveler reviews

Filter by traveler type
Very good

based on 135 reviews
  • Cleanliness 8.0
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 7.6
  • Service 7.8
  • Value for money 7.5
  • Food/Dining 7.3
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I from Indonesia
Business traveler
Stayed 1 night in November 2013
Reviewed September 27, 2016

Qiang from Singapore
Business traveler
Stayed 1 night in September 2016
nice hotel close to central
close to down town, nice staff, value for the money.
Reviewed September 25, 2016

Qiang from Singapore
Business traveler
Stayed 1 night in September 2016
nice place to stay, close to central area
this is a nice hotel. staff is friendly, close distance to down-town. will be back again.
Reviewed September 25, 2016

jason from Philippines
Business traveler
Stayed 1 night in September 2016
Reviewed September 05, 2016

Eyal from Israel
Superior Double or Twin Room
Stayed 1 night in August 2016
Everyting was just great!
Reviewed August 28, 2016

Jonathan from Hong Kong
Premium Room
Stayed 3 nights in August 2016
Perfect location for access to the central shopping district!
Very close to central shopping district. Great room, friendly staff. Breakfast was very good. Couldn't fault them!
Reviewed August 13, 2016

Ji from Singapore
Solo traveler
Stayed 1 night in June 2016
Great location, decent hotel
Hotel is located near the shopping area and train station. Room is of decent size and comfortable stay.
Reviewed August 02, 2016

Vanetta from Singapore
Family with young children
Stayed 2 nights in June 2016
Extremely Awful and Terrible Service
Stayed at this hotel twice on a single trip when we were travelling between cities in Germany and had to be back at Frankfurt to fly home, and the service we've received here is the WORST I've ever received in any other hotels, any other cities or countries. Firstly, when we checked out, we left 10 baggages in the care of the concierge, as our flight was only in the evening at 10pm, so we would return to pick up our baggages and had a driver booked to pick us to the airport. When we left our baggages with the concierge staff, we made sure to check that they put on tags for each piece. That evening we came back with ALL 10 of our baggage tags to collect our baggages, but 1 piece was missing. And that piece was a hand-carry paper bag, contents being: 1 newly-bought german wooden cuckoo clock, 1 Olympus camera bag, and all of our receipts for tourists' tax-refunds. What's worse was that the hotel concierge staff strongly and adamantly insisted that "someone from our group" came back during the day to take the piece of baggage away. However, we had ALL 10 of our tags with us, and we travelled together as a family. How's that possible? So we questioned them - how is it that "someone" could pick up our baggage WITHOUT the tag issued by the hotel itself? That is an accusation made towards us, trying to shift the blame upon us, without proper checking and basis, and we reserve all rights to pursue this. Secondly, the staff at the concierge shot back at us with a really terrible service attitude, saying "It's not my fault!" - which I clarified quickly afterwards by saying "I'm not saying it's your fault, but shouldn't the hotel be responsible for my missing baggage?". Is the hotel trying to tell me that our missing baggage that was left in the care of the hotel not their fault, but mine, when I came back with all 10 tags? Thirdly, there was an Evening Manager present in the office just behind the concierge, yet, when we requested to speak to the Manager, he
Reviewed July 26, 2016

RAMY from Saudi Arabia
Business traveler
Stayed 4 nights in July 2016
Good location
Good location, nice size for rooms. very close to zeil street, I really high recommended to choose this hotel
Reviewed July 26, 2016

Che from Taiwan
Stayed 2 nights in July 2016
I think the NH collection hotel worth higher score due to their service.
Reviewed July 12, 2016


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