NH Collection Madrid Palacio de Tepa

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

2, San Sebastian Street, City Center, Madrid, Spain, 28012

Highlights

Sparkling clean

Located in heart of Madrid

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Free Wi-Fi

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

Massage

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in City Center, allowing you access and proximity to local attractions and sights. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Your dates are popular among travelersUsers are booking a place in Madrid every 1 minutes on Agoda.com
Location 9.4
Cleanliness 9.2
Service 9.1
Facilities 8.4

Based on 1,403 verified reviews

Location

9.4

Cleanliness

9.2

Service

9.1

Facilities

8.4

Value for money

8.3

Room comfort and qua...

8.2

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Nearest transportation options

Tirso de Molina Metro Station is within 0.23 km

Antón Martín Metro Station is within 0.27 km

See map

9.4Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 536 places in walking distance!

Walkable places
Achitabla
90 m
Penthouse
110 m
Camara de Cimercio E Industria
120 m
Plaza de Santa Ana
130 m
México
130 m
Popular landmarks
Plaza Mayor
530 m
Thyssen-Bornemisza Museum
630 m
Mercado de San Miguel
650 m
Prado Museum
720 m
Gran Vía
740 m
Closest landmarks
SAN SEBASTIAN, CALLE, DE,2
30 m
Farmacia - Calle Atocha 25
90 m
Farmacia - Plaza del Ángel 14
100 m
CAÑIZARES, CALLE, DE LOS,5
110 m
Cervecería Alemana
120 m

Good to know

Value for money8.3
Distance to city center0.2 km
Location rating9.4
Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
Distance to airport14.7 km

Rooms available at NH Collection Madrid Palacio de Tepa

Excellent
Room comfort & quality

8.2

Deluxe Room
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  • Room size: 25 m²/269 ft²
  • Courtyard view
  • 1 king bed or 2 single beds
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Family Room
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  • Room size: 45 m²/484 ft²
  • City view
  • 1 sofa bed and 1 king bed o...
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Deluxe Room with View
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  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed or 2 single beds
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Junior Suite with View
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  • Room size: 45 m²/484 ft²
  • City view
  • 1 sofa bed and 1 king bed o...
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Premium Room
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  • Room size: 25 m²/269 ft²
  • 1 queen bed
  • 1 queen bed
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Deluxe Single
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  • Room size: 18 m²/194 ft²
  • Courtyard view
  • 1 single bed
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Junior Suite
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  • Room size: 35 m²/377 ft²
  • 2 single beds or 1 queen be...
  • 2 single beds or 1 queen be...
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Standard Room
...
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    Junior Suite with View with Extra Bed
    ...
    • Room size: 45 m²/484 ft²
    • Courtyard view
    • 1 king bed and 1 sofa bed o...
    Enter dates to see prices
    Junior Suite with View with Extra Bed (2 Adults + 1 Child)
    ...
    • Room size: 45 m²/484 ft²
    • Courtyard view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices

    Frequently asked questions

    NH Collection Madrid Palacio de Tepa features non-water sport and outdoor activities such as hiking trails, and bicycle rental for you to take advantage of while lounging here.

    NH Collection Madrid Palacio de Tepa features 24-hour fitness center that is conveniently situated at the tip of your finger, making it possible for you to get your daily exercise in at any hour of the day so you can spend your trip the way you want. For more details, please contact the property for more information.

    Yes! NH Collection Madrid Palacio de Tepa offers laundry service at your convenience for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

    While residing at NH Collection Madrid Palacio de Tepa, take joy in your early morning or evening walk at nearby park which include Congreso de Los Diputados, Microjardín Huerta del Bayo, and 00 Calle Doctor Fourquet Campana.

    NH Collection Madrid Palacio de Tepa's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    NH Collection Madrid Palacio de Tepa has a total of 3 floors.

    NH Collection Madrid Palacio de Tepa's most popular month where verified tourists have stayed the most is in August.

    NH Collection Madrid Palacio de Tepa accepts up to 5, with payment card selections such as American Express, Visa, MasterCard, and UnionPay.

    Past families with young children that have stayed at this property have given NH Collection Madrid Palacio de Tepa an average rating of 8.7. You can look up more in depth customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

    Verified group travelers that have stayed at this property have given NH Collection Madrid Palacio de Tepa an average rating of 8.6. You can check out more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

    More about NH Collection Madrid Palacio de Tepa

    More about NH Collection Madrid Palacio de Tepa

    Experience Luxury and Elegance at NH Collection Madrid Palacio de Tepa

    Welcome to NH Collection Madrid Palacio de Tepa, a 5-star hotel nestled in the heart of Madrid, Spain. With its prime location just 0.2 km from the city center, this luxurious hotel offers a perfect blend of comfort, convenience, and sophistication. Built in 2011, NH Collection Madrid Palacio de Tepa boasts 83 beautifully appointed rooms that are designed to provide a tranquil and relaxing atmosphere for your stay. Upon arrival, guests can check-in from 03:00 PM, and the check-out time is until 12:00 PM, allowing you plenty of time to settle in and make the most of your stay. The hotel's attentive and friendly staff will ensure a seamless check-in process, making you feel welcome from the moment you step foot in the lobby. NH Collection Madrid Palacio de Tepa understands that pets are part of the family, which is why they allow up to 2 pets per room. So, you can bring your furry friends along and enjoy a memorable stay together. Please note that there may be additional charges for pets, so it's always best to check with the hotel beforehand. While NH Collection Madrid Palacio de Tepa offers a luxurious experience for adults, please be aware that this hotel does not allow children to stay free of charge. However, extra charges may apply if you wish to have your little ones accompany you. The hotel's child policy ensures a peaceful and sophisticated ambiance for all guests, making it an ideal choice for couples or business travelers seeking a tranquil retreat. Indulge in the elegant surroundings of NH Collection Madrid Palacio de Tepa and experience the epitome of luxury in the heart of Madrid. With its impeccable service, stylish accommodations, and convenient location, this hotel is the perfect choice for a memorable stay in the vibrant Spanish capital.

    Relaxation and Leisure at NH Collection Madrid Palacio de Tepa

    Discover a haven of tranquility and leisure at NH Collection Madrid Palacio de Tepa, where guests can indulge in a range of rejuvenating entertainment facilities. Unwind with a soothing massage designed to melt away stress, or immerse yourself in the calming ambiance of the sauna to refresh your mind and body after a day of exploring Madrid. For those seeking ultimate relaxation, the spa offers a luxurious retreat with a variety of treatments tailored to enhance your well-being. Complementing these wellness amenities is a cozy library, perfect for quiet afternoons or evening reads. Whether you're looking to relax in a peaceful environment or indulge in restorative treatments, NH Collection Madrid Palacio de Tepa provides an array of entertainment options to ensure a memorable and revitalizing stay.

    Premier Sports Facilities at NH Collection Madrid Palacio de Tepa

    Discover a perfect blend of comfort and activity at NH Collection Madrid Palacio de Tepa, where fitness enthusiasts can enjoy a well-equipped 24-hour fitness center. Whether you're an early riser or a night owl, the gym is available around the clock to support your fitness routine with modern equipment and a motivating environment. For those seeking outdoor adventures, the hotel offers access to scenic hiking trails nearby, providing an excellent opportunity to explore Madrid’s natural beauty and stay active amidst stunning landscapes. These facilities ensure that guests can maintain their fitness goals while indulging in a memorable stay.

    Unparalleled Convenience at NH Collection Madrid Palacio de Tepa

    NH Collection Madrid Palacio de Tepa offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay. With 24-hour room service, guests can indulge in delicious meals or snacks at any time of the day or night, right in the comfort of their own rooms. The hotel also provides laundry service, making it convenient for guests to have their clothes cleaned and ready for the next day. For added convenience, NH Collection Madrid Palacio de Tepa offers safety deposit boxes to keep valuable belongings secure. The friendly and knowledgeable concierge is available to assist guests with any queries or requests, ensuring a seamless experience throughout their stay. Wi-Fi is available in public areas, allowing guests to stay connected and browse the internet effortlessly. The hotel also offers free Wi-Fi in all rooms, enabling guests to stay connected with friends, family, or work at their convenience. Other convenient facilities include dry cleaning services, express check-in/check-out for a quick and efficient arrival or departure, luggage storage for those who need to store their belongings, and daily housekeeping to ensure a clean and tidy environment. NH Collection Madrid Palacio de Tepa goes above and beyond to provide unparalleled convenience for its guests.

    Convenient Transport Facilities at NH Collection Madrid Palacio de Tepa

    Guests staying at NH Collection Madrid Palacio de Tepa can enjoy the convenience of a dedicated car park, making it easy to arrive and depart without the hassle of finding parking in the bustling city. The hotel offers a secure parking area with straightforward access, ensuring a comfortable stay for those traveling by car. Please note that car park charges are applicable, providing a seamless and hassle-free experience for guests with vehicles.

    Luxurious Room Facilities at NH Collection Madrid Palacio de Tepa

    Indulge in a world of luxury and comfort at NH Collection Madrid Palacio de Tepa with its exceptional room facilities. Each room is equipped with state-of-the-art amenities to ensure a memorable stay. Step into your room and be greeted by the refreshing coolness of the air conditioning, allowing you to escape the heat of Madrid's summers. Wrap yourself in the plush bathrobes provided and unwind after a long day of exploring the city. Stay up to date with the latest news and happenings with the complimentary daily newspaper delivered right to your doorstep. Getting ready for a night out? Look your best with the help of the hair dryer provided in every room. Relax and unwind as you catch up on your favorite shows on the television. Craving a midnight snack? The mini bar is stocked with a variety of beverages and snacks to satisfy your cravings. NH Collection Madrid Palacio de Tepa goes above and beyond to ensure that every guest enjoys a comfortable and luxurious stay. With these top-notch room facilities, you can expect nothing less than a truly memorable experience.

    Exquisite Dining Experience at NH Collection Madrid Palacio de Tepa

    Indulge in a seamless blend of comfort and culinary delight at the NH Collection Madrid Palacio de Tepa, where guests can enjoy a variety of dining options tailored to their needs. The hotel features an elegant restaurant serving a range of delicious dishes, perfect for breakfast, lunch, or dinner, crafted with fresh, high-quality ingredients to satisfy every palate. For those seeking convenience and flexibility, 24-hour room service is available, allowing guests to enjoy gourmet meals and snacks in the privacy and comfort of their own room at any hour. Complementing the dining experience, daily housekeeping ensures that every stay remains pristine and refreshing, maintaining the hotel’s high standards of cleanliness and comfort. Whether you prefer to dine out or relax in your room with a meal, NH Collection Madrid Palacio de Tepa offers a welcoming and sophisticated environment to satisfy all your culinary desires during your stay in Madrid.

    Elegant Room Options at NH Collection Madrid Palacio de Tepa

    Discover a variety of thoughtfully designed rooms at NH Collection Madrid Palacio de Tepa, each tailored to provide a comfortable and memorable stay. Choose from the spacious Deluxe Rooms, offering 25 square meters of refined comfort with options for either a King Bed or two Single Beds. For a more intimate experience, the Deluxe Single rooms provide 18 square meters of cozy elegance with a single bed. Guests seeking stunning views can opt for the Deluxe Room with View, also 25 square meters, featuring the same versatile bed options. For those traveling with family or in need of extra space, the Junior Suite with View and Family Room both offer 45 square meters of luxurious comfort. The Junior Suite with View can be configured with a King Bed, Queen Bed, or Sofa Bed, while the Family Room provides flexible bedding arrangements including King Bed or Sofa Bed options. Booking these rooms through Agoda ensures you receive the best prices and a straightforward, hassle-free booking experience, making your stay in Madrid both affordable and effortless.

    Explore the Vibrant Heart of Madrid at NH Collection Madrid Palacio de Tepa

    Welcome to the bustling city center of Madrid, where history, culture, and modernity merge to create an unforgettable experience. NH Collection Madrid Palacio de Tepa is perfectly situated in the heart of this vibrant city, offering guests a prime location to explore all that Madrid has to offer. Step outside the hotel, and you'll find yourself surrounded by iconic landmarks, charming cobblestone streets, and a lively atmosphere. Just a short walk away is the famous Puerta del Sol, the symbolic center of Madrid, where locals and tourists gather to soak in the vibrant energy of the city. From here, you can easily navigate your way to other must-see attractions such as the Royal Palace, Plaza Mayor, and the bustling Gran Via. Immerse yourself in the rich history and culture of Madrid by taking a leisurely stroll through the picturesque streets of the Barrio de las Letras, known as the Literary Quarter. This neighborhood is home to some of Spain's greatest literary figures, including Cervantes and Lope de Vega. As you wander through its narrow streets, you'll discover charming bookshops, cozy cafes, and beautifully preserved buildings that transport you back in time. At NH Collection Madrid Palacio de Tepa, you'll find yourself at the epicenter of Madrid's vibrant city center, surrounded by a myriad of attractions, cultural landmarks, and culinary delights. Whether you're here for business or leisure, this hotel provides the perfect base for exploring all that Madrid has to offer.

    Traveling from the Airport to NH Collection Madrid Palacio de Tepa

    Welcome to NH Collection Madrid Palacio de Tepa, a stunning hotel nestled in the heart of Madrid's City Center. To make your journey from the airport to our hotel seamless and convenient, we recommend the following transportation options. If you are arriving at Madrid-Barajas Adolfo Suarez Airport, the easiest and fastest way to reach NH Collection Madrid Palacio de Tepa is by taking a taxi. The journey typically takes around 20 minutes, depending on traffic, and costs approximately 30-40 euros. Taxis are readily available outside the airport terminals, and the drivers are knowledgeable about the city's streets, ensuring a hassle-free ride to our hotel. Another option is to take the metro from the airport to the hotel. Madrid-Barajas Airport is well-connected to the city's metro network. From Terminal 4, you can take Line 8 to Nuevos Ministerios, and then transfer to Line 10 towards Puerta del Sur. Get off at the Tribunal station, which is just a short walk away from NH Collection Madrid Palacio de Tepa. The metro journey takes around 45 minutes and costs approximately 5 euros per person. This is a great option if you prefer public transportation and want to experience the city's efficient metro system. Whichever mode of transportation you choose, NH Collection Madrid Palacio de Tepa awaits you with its elegant rooms, impeccable service, and prime location. Our hotel is situated in a historic building, blending traditional Spanish architecture with modern comforts. Located near popular attractions such as the Plaza Mayor and the Prado Museum, our hotel is the perfect base for exploring the vibrant city of Madrid. We look forward to welcoming you and ensuring a memorable stay at NH Collection Madrid Palacio de Tepa.

    Discover the Rich Cultural Heritage of Madrid at NH Collection Madrid Palacio de Tepa

    NH Collection Madrid Palacio de Tepa is perfectly situated in the heart of Madrid, surrounded by some of the city's most iconic landmarks and attractions. Just a short walk away, you'll find yourself at the breathtaking Royal Palace of Madrid, a magnificent architectural masterpiece that offers a glimpse into Spain's regal history. Step outside the hotel and stroll through the charming Plaza Mayor, a bustling square filled with vibrant cafes, shops, and street performers. Immerse yourself in art and culture at the nearby Thyssen-Bornemisza Museum and Museo Nac. Centro de Arte Reina Sofia, home to an impressive collection of world-renowned artworks. For a taste of local flavors, head to the Mercado de San Miguel, a historic market where you can indulge in delicious tapas and fresh produce. As you explore the city, don't miss the iconic Plaza de la Puerta del Sol and Plaza de la Cibeles, both known for their stunning architecture and lively atmosphere. If you're seeking a moment of tranquility, visit the Iglesia de Santa Cruz, a beautiful church that showcases intricate religious artwork. For those in need of relaxation, Fisioescénica offers rejuvenating spa treatments. And should you require any dental care during your stay, Clinica Dental Navarro is conveniently located nearby. With NH Collection Madrid Palacio de Tepa as your base, you'll have easy access to these remarkable landmarks and attractions, allowing you to fully immerse yourself in the rich cultural heritage of Madrid.

    Convenient Public Transport Stations near NH Collection Madrid Palacio de Tepa

    NH Collection Madrid Palacio de Tepa is perfectly situated in the heart of Madrid, offering easy access to a range of public transport stations. Just a short walk away, you'll find Callao Metro Station, Banco de Espana Metro Station, and Argüelles Metro Station, providing convenient connections to explore the city's vibrant neighborhoods and iconic attractions. For those looking to explore further afield, Recoletos Train Station is nearby, offering access to regional and national destinations. Additionally, Ópera Metro Station, Sevilla Metro Station, and Plaza de España Metro Station are within reach, providing quick and efficient transportation options. Whether you're a leisure traveler or visiting for business, NH Collection Madrid Palacio de Tepa's proximity to Atocha Metro Station, Noviciado Metro Station, and Tirso de Molina Metro Station ensures easy connectivity to the city's major transportation hubs, making it an ideal base for exploring all that Madrid has to offer.

    A Culinary Journey in the Heart of Madrid

    NH Collection Madrid Palacio de Tepa is surrounded by an array of exceptional dining options that will take you on a culinary journey through the heart of Madrid. Just steps away from the hotel, you will find Bar La Campana, a traditional Spanish tavern renowned for its delicious tapas and vibrant atmosphere. For those craving innovative fusion cuisine, Restaurante Rosi La Loca offers a unique dining experience with its creative dishes that blend traditional Spanish flavors with international influences. Casa Labra, a historic tavern dating back to 1860, is a must-visit for seafood lovers, serving up mouthwatering cod croquettes and other traditional Spanish delicacies. If you're in the mood for a modern twist on classic Spanish dishes, head to El miniBAR, where Chef Alberto Chicote's innovative creations will tantalize your taste buds. Casa Suecia is another nearby gem, offering a sophisticated dining experience with a menu inspired by Mediterranean and Nordic culinary traditions. For health-conscious diners, Honest Greens Hortaleza is the perfect choice, serving up fresh and nutritious salads, bowls, and smoothies. Lamucca del Carmen is a trendy hotspot known for its delicious burgers and eclectic menu, while Juanalaloca is a vibrant Mexican restaurant serving up authentic flavors and refreshing margaritas. No visit to Madrid is complete without a stop at Casa Lucio, a legendary establishment famous for its traditional Spanish cuisine, including the iconic huevos estrellados. Lastly, Piscomar By Jhosef Arias is a true hidden gem, offering a fusion of Peruvian and Mediterranean flavors in a stylish and intimate setting. With such a diverse range of restaurants just steps away, NH Collection Madrid Palacio de Tepa is the perfect base for food enthusiasts looking to indulge in the vibrant culinary scene of Madrid.

    Shop 'til you drop in Madrid

    NH Collection Madrid Palacio de Tepa is surrounded by a variety of shopping landmarks that will satisfy even the most avid shopaholics. Just a short stroll away, you'll find México, a trendy store offering a curated collection of fashion-forward clothing and accessories. For music lovers, Radio City Discos is a must-visit destination, with its extensive selection of vinyl records and CDs. Oleoteca Gourmet La Chinata is a gourmet lover's paradise, offering a wide range of high-quality olive oils and other gourmet products. Plaisir Gourmet is a haven for foodies, with its selection of artisanal cheeses, chocolates, and wines. If you're looking for unique and sustainable fashion, Bbigg and Lurdes Bergada are the go-to stores, offering stylish and eco-friendly clothing. For bookworms, Libros para un Mundo Mejor is a treasure trove of literary gems, while Lomography is a haven for photography enthusiasts, with its range of vintage and analogue cameras. And if you're in the mood for some local flavor, don't miss the vibrant Malasana Market, where you can find everything from fresh produce to handmade crafts. With such a diverse range of shopping options right at your doorstep, NH Collection Madrid Palacio de Tepa is the perfect base for a shopping spree in Madrid.

    Luxury at an Affordable Price: NH Collection Madrid Palacio de Tepa

    Experience the epitome of luxury without breaking the bank at NH Collection Madrid Palacio de Tepa. With an average room price of $270, this exquisite hotel offers unparalleled comfort and impeccable service in the heart of Madrid. Compared to the average price of a hotel room in the city, NH Collection Madrid Palacio de Tepa provides exceptional value. While the average price for a room in Madrid is $189, guests can indulge in the opulence and sophistication of this prestigious hotel at a slightly higher cost. However, the extra investment is undoubtedly worth it, as NH Collection Madrid Palacio de Tepa boasts an array of premium amenities and a prime location that ensures an unforgettable stay. From the moment you step into the elegantly designed lobby, you'll be greeted by a warm and welcoming atmosphere. The luxurious rooms and suites are tastefully furnished, featuring modern amenities and plush bedding to guarantee a restful night's sleep. Indulge in a sumptuous breakfast at the hotel's restaurant, where a wide selection of delectable dishes awaits. After a day of exploring Madrid's vibrant streets, unwind at the hotel's rooftop terrace, offering breathtaking views of the city skyline. With its unbeatable combination of luxury, comfort, and affordability, NH Collection Madrid Palacio de Tepa is the perfect choice for discerning travelers seeking an unforgettable stay in the heart of Madrid. Book your stay today and discover a world of elegance and sophistication.

    Excellent Service and Wonderful Location

    NH Collection Madrid Palacio de Tepa is a hotel that truly goes above and beyond to provide excellent service and a wonderful experience for its guests. The staff at this hotel are friendly, efficient, and always ready to assist with any needs or inquiries. From the moment you step into the hotel, you are greeted with warm smiles and a genuine desire to make your stay as comfortable as possible. The customer service here is truly amazing, and it is evident that the staff takes pride in ensuring that every guest has a memorable stay. One of the standout features of this hotel is its excellent location. Situated in the heart of Madrid, NH Collection Madrid Palacio de Tepa offers easy access to some of the city's most iconic attractions, including the Royal Palace and Puerta del Sol. Whether you are interested in exploring the rich history and culture of Madrid or simply want to indulge in some retail therapy, this hotel is the perfect base for your adventures. With its central location, you can easily navigate the city and make the most of your time in Madrid. Overall, NH Collection Madrid Palacio de Tepa is a top-notch hotel that exceeds expectations in terms of service, cleanliness, and location. If you are looking for a hotel that offers a truly exceptional experience in Madrid, this is the place to be. Highly recommended by guests, this hotel is sure to impress with its friendly staff, excellent service, and prime location.

    Exquisite Comfort and Exceptional Staff Performance at NH Collection Madrid Palacio de Tepa

    Welcome to NH Collection Madrid Palacio de Tepa, where luxury and hospitality merge to create an unforgettable stay in the heart of Madrid. With an impressive overall rating of 8.7, this hotel consistently exceeds the expectations of its guests, ensuring a truly memorable experience. One of the standout features of NH Collection Madrid Palacio de Tepa is its exceptional staff performance, rated at an impressive 9.1. From the moment you step foot into the elegant lobby, you'll be greeted with warmth and professionalism. The dedicated and attentive staff members go above and beyond to ensure that every guest feels welcomed and well taken care of. Whether you need assistance with recommendations for local attractions or require any special requests during your stay, the staff is always ready to assist with a genuine smile, making you feel like a valued guest. Another highlight of this remarkable hotel is its exquisite comfort, earning a rating of 8.4. The rooms at NH Collection Madrid Palacio de Tepa are meticulously designed with a perfect blend of modern elegance and classic charm. Sink into the plush bedding and enjoy a restful night's sleep, surrounded by luxurious amenities. The rooms are spacious, well-appointed, and equipped with all the necessary facilities to ensure your utmost comfort. Whether you're traveling for business or leisure, you'll find a peaceful sanctuary within these walls. NH Collection Madrid Palacio de Tepa's outstanding customer ratings are a testament to the hotel's commitment to providing a truly exceptional experience. With impressive ratings for cleanliness, location, and facilities, you can trust that your stay at this hotel will be nothing short of extraordinary. Book your stay at NH Collection Madrid Palacio de Tepa today and indulge in the perfect blend of luxury, comfort, and impeccable service.

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    Amenities and facilities

    Excellent8.4

    Facilities

    Most talked about facilities

    Languages spoken
    • English
    • French
    • German
    • Spanish
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Gym/fitness
    • Hiking
    • Massage
    • Massage bed
    • Massage chair
    • Sauna
    • Spa
    • Spa/sauna
    • Ticket services
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • Doctor/nurse on call
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hotel room service app
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Professional-grade sanitizing services
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    Dining, drinking, and snacking
    • Alternative meal arrangement
    • Bar
    • Breakfast service
    • Kitchen
    • Restaurant breakfast
    • Restaurant dinner
    • Restaurant lunch
    • Restaurants
    • Room service [24-hour]
    Services and conveniences
    • Air conditioning in public area
    • Business facilities
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Heating in public area
    • Ironing service
    • Laundry service
    • Library
    • Lockers
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Salon
    • Smoke-free property
    • Smoking area unavailable
    • Xerox/fax in business center
    For the kids
    • Babysitting service
    • Family/child friendly
    • Family room
    Access
    • Cat-friendly
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Dog-friendly
    • Front desk [24-hour]
    • Non-smoking rooms
    • pet bowls
    • Pet-friendly [charges apply]
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Service animals are welcome
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Airport transfer
    • Car park [charges apply]
    • Car park [nearby]
    • Car power charging station
    • Valet parking
    Sports equipment rental
    • Bicycle rental
    Available in all rooms
    • Accessible by elevator
    • Air conditioning
    • Baby cot (upon request)
    • Bathrobes
    • Closet
    • Coffee/tea maker
    • Desk
    • Electric kettle
    • Fire extinguisher
    • Free bottled water
    • Hair dryer
    • Heating
    • Hypoallergenic
    • In-room safe box
    • Ironing facilities
    • Linens
    • Mini bar
    • Non-smoking
    • Private bathroom
    • Safety/security feature
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Socket near the bed
    • Sofa
    • Soundproofing
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • TV [flat screen]
    • Wake-up service
    • Wi-Fi [free]
    • Window
    • Wine glasses
    • Wooden/parqueted flooring

    Food and dining

    Breakfast options
    • Buffet
    Restaurants on site
    NH Collection Madrid Palacio de Tepa Restaurant
    • Cuisine: International, Mediterranean
    • Menu: Buffet
    La Terraza del Casino
    • Cuisine: International, Local, Mediterranean
    • Menu: Buffet

    Location

    2, San Sebastian Street, City Center, Madrid, Spain, 28012

    Exceptional9.4

    Location

    Airports
    • Adolfo Suárez Madrid-Barajas Airport (MAD)
      14.7 km
    • Valladolid Airport (VLL)
      172.8 km
    Public transportation
    • Tirso de Molina Metro Station
      230 m
    • Antón Martín Metro Station
      270 m
    Hospital or clinic
    • Farmacia - Calle Atocha 25
      90 m
    Shopping
    • Gran Vía
      740 m
    Convenience store
    • Multitienda 24 horas 7X24 Convenience Store
      2.5 km
    Cash withdrawal
    • ATM
      160 m

    What's nearby

    Popular landmarks
    • Plaza Mayor
      530 m
    • Thyssen-Bornemisza Museum
      630 m
    • Mercado de San Miguel
      650 m
    • Prado Museum
      720 m
    • Gran Vía
      740 m
    • Museo Nac. Centro de Arte Reina Sofia
      870 m
    • Royal Palace of Madrid
      1.2 km
    • Buen Retiro Park
      1.5 km
    • Museo Sorolla
      2.5 km
    • Santiago Bernabéu Stadium
      4.5 km
    Nearby landmarks
    • SAN SEBASTIAN, CALLE, DE,2
      30 m
    • Achitabla
      90 m
    • Farmacia - Calle Atocha 25
      90 m
    • Farmacia - Plaza del Ángel 14
      100 m
    • Penthouse
      110 m
    • CAÑIZARES, CALLE, DE LOS,5
      110 m
    • Cervecería Alemana
      120 m
    • Camara de Cimercio E Industria
      120 m
    • Plaza de Santa Ana
      130 m
    • México
      130 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property. Subject to availability.
    Children 3-11 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Extra bed is not available at this property.
    • Minors under the age of 18 staying in the Hotel must be accompanied by their parents, teachers or other duly authorized adults.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until12:00
    Getting around
    • Distance from city center0.2 km
    • Airport transfer fee107 EUR
    Extras
    • Breakfast charge (unless included in room price)31 EUR
    The property
    • Year property opened2011
    • Number of floors3
    • Room voltage220
    • Number of rooms 83
    • Non-smoking rooms/floorsno
    • Number of restaurants1
    • Number of bars/lounges1
    Parking
    • Daily parking fee40 EUR

    Reviews of NH Collection Madrid Palacio de Tepa from real guests

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    All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

    Provided by verified guests of

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    8.7
    • Location score 9.4 out of 10 and is a high score in Madrid
      Location9.4
    • Cleanliness score 9.2 out of 10 and is a high score in Madrid
      Cleanliness9.2
    • Service score 9.1 out of 10 and is a high score in Madrid
      Service9.1
    • Facilities score 8.4 out of 10 and is a high score in Madrid
      Facilities8.4
    • Value for money score 8.3 out of 10
      Value for money8.3
    • Room comfort and quality score 8.2 out of 10
      Room comfort and quality8.2
    High score for Madrid

    Rating

    9+ Exceptional (32)
    8-9 Excellent (13)
    7-8 Very Good (9)
    6-7 Good (3)
    <6 Below Expectation (4)
    Guest Type
    Room Type
    Language

    Show reviews that mention 

    Showing 61 verified guest comments
    Changed to review page 1
    1. 10.0
      Exceptional
      Kriengkrai from Thailand
      Couple
      Deluxe Room
      Stayed 1 night in July 2024

      “Short stay but comfortable ”

      We had a short break before back home but when compare their service it is much better than other nh collection good breakfast quest relation can book most difficult restaurant is benefits.

      Reviewed July 30, 2024

      Dear Kriengkrai, First of all let me thank you for taking the time in let us know about your recent stay with us. We work every day in order to make our clients feel at home, and we are glad to know that you pointed out the service of our team as one of the highlights of your visit. We would be honored to welcome you back very soon. Best regards, Guest Relations Team

      Responded August 01, 2024
      NH Collection Madrid Palacio de Tepa
    2. 8.0
      Excellent
      Peck from United States
      Family with teens
      Stayed 1 night in October 2023

      “Centrally located Madrid stay”

      We love the architecture and location of the hotel. Modern appointed rooms and so strategically located within walking distance of shops and restaurants aplenty. The staff are friendly and cleaning services are above standard compared to most hotels we’ve stayed at. Well done!

      Reviewed April 17, 2024

      Dear Mrs. Hui, Firstly I want you to know that we all are very happy to receive your great comment about our Hotel, thank you for sharing your experience. We highly value your opinion in our process of continuous improvement. The complete NH Collection Palacio de Tepa team hope to see you soon! Best regards NH Collection Palacio de Tepa team

      Responded April 19, 2024
      NH Collection Madrid Palacio de Tepa
    3. 8.8
      Excellent
      Alvin from Singapore
      Business traveler
      Deluxe Room
      Stayed 3 nights in November 2024

      “Small and cozy hotel ”

      Was allocated the room at the highest floor and what really impressed me most is the window at the ceiling and its exotic design The room was a little stuffy at night thought. Breakfast was excellent

      Reviewed November 30, 2024

      Dear Alvin, We are truly glad to know you enjoyed our beautiful hotel in the heart of Madrid, as well as the breakfat. Your comments suppose a great source of motivation for all the team! Undoubtedly, we will share all of them with the rest of the NH Collection Palacio de Tepa members. Kind regards, Patricia Carreño Guest Relations

      Responded December 01, 2024
      NH Collection Madrid Palacio de Tepa
    4. 4.0
      mohammad from Kuwait
      Family with young children
      Junior Suite with View
      Stayed 3 nights in August 2024

      “Not recommended ”

      I would like to share some observations that make me hesitant to book again, based on my recent experience: Upon arrival, I discussed with the receptionist, who arranged my check-in, about the possibility of reducing the breakfast price since I am a member of the hotel group. She responded bluntly, stating that the membership only allows for late check-out and early check-in before 12 PM, and does not include a discount on the breakfast price. I then requested that the hotel manager contact me, and she replied that he would contact me the next morning. However, to this day, I have not been contacted! The air conditioning was very hot. The bathroom needs maintenance, especially the shower. I called the reception to request water, and I was informed that only one bottle is provided per day, even though there were four of us in the room, including children. The room was supposed to include water! I do not recommend staying at this hotel at all....

      Reviewed August 24, 2024

      Dear Mohammad, First of all I would like to thank you for taking time to comment on our Hotel and the services rendered. We highly value your opinion for process of continuous improvement. At the NH Collection Palacio de Tepa our aim is to exceed the expectations of our guests, and we deeply regret when we do not fully achieve this. We are very sorry to know that some aspects of your stay were not to your total satisfaction. Please accept my sincere apologies for the inconvenience caused. You can be assured that I am personally following up on these issues. We remain you that the Guest Relations Team is at your disposal for anything you could need, Best regards, Patricia Carreño Guest Relations

      Responded August 31, 2024
      NH Collection Madrid Palacio de Tepa
    5. 9.2
      Exceptional
      Jay from United Kingdom
      Couple
      Deluxe Room with View
      Stayed 2 nights in February 2023

      “Stay in Coates ”

      Nice area, accessible to all place of interest. Best choice. No complaints

      Reviewed February 19, 2023
    Changed to review page 1

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