8.6
Excellent
/10
(1,420 reviews)See what guests said
Housekeeping4
Breakfast3
Shops1
See map
9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
Thyssen-Bornemisza Museum 100 m
Prado Museum 120 m
Museo Nac. Centro de Arte Reina Sofia 760 m
Buen Retiro Park 880 m
Gran Vía 1 km
Plaza Mayor 1.09 km
Mercado de San Miguel 1.23 km
Royal Palace of Madrid 1.71 km
Museo Sorolla 2.25 km
Santiago Bernabéu Stadium 4.27 km
Nearby landmarks
El Escudo de Toledo 20 m
Plaza de Neptuno 40 m
Fuente de Neptuno 90 m
El Mercadillo del Gato 100 m
Thyssen-Bornemisza Museum 100 m
Prado Museum 120 m
Comunidad de Madrid Tourist Office 130 m
Plaza de Canovas del Castillo 150 m
Estatua de Apolo 150 m
Arte Stilo 150 m
NH Collection Madrid Paseo del Prado

"All in all, a very pleasant stay."

Stanley - May 23, 2018

Superior Room - Bedroom NH Collection Madrid Paseo del Prado
Lobby NH Collection Madrid Paseo del Prado
Lobby NH Collection Madrid Paseo del Prado
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Free Wi-Fi

NH Collection Madrid Paseo del Prado

Plaza Cánovas del Castillo 4, City Center, Madrid, Spain, 28014 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
What guests are saying:Read all 1,420 reviews
Excellent service
8.5 rating for service
Excellent cleanliness
8.4 rating for cleanliness
Very good facilities on premise
7.9 facilities on premise
Very good comfort
7.8 room quality and comfort

The hotel is across the wide and busy road from the Prado and the Ritz, convenient to all the tapas bars and restaurants in the Letras and Huertas nei...

Amy | April 25, 2019

The room was as advertised: clean, spacious, and very quiet, even though it was on the second floor facing a busy street.

Stanley | May 23, 2018

The bathroom was clean and spacious, and the shower was easy to manipulate--not always the case in many hotels.

Stanley | May 23, 2018

The hotel staff was one of the friendliest and most helpful I've encountered in a long time.

Stanley | May 23, 2018

the location, very near the Prado and a large park complex, was ideal.

Stanley | May 23, 2018

This Hotel was in the best location that we could find.

Jose | May 23, 2018

  • 480 meters to public transportation

  • Located in heart of Madrid

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Madrid every 27 minutes on Agoda.com
Value for money8.0
Distance to city center0.70 km
Location rating9.3
Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
Distance to airport14.2 km

Rooms available at NH Collection Madrid Paseo del Prado

7.8
Very good
Room comfort & quality
Superior Room
Superior Room
...
  • Room size: 18 m²/194 ft²
  • Balcony/terrace
  • 2 single beds or 1 queen be...
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Superior Room with View
Superior Room with View
...
  • Room size: 22 m²/237 ft²
  • Street view
  • 2 single beds or 1 double b...
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Junior Suite Superior With Views
Junior Suite Superior With Views
...
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    Junior Suite with View
    Junior Suite with View
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 1 king bed
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    Premium with View
    Premium with View
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    JUNIOR SUITE CAPACITY ONE WITH VIEWS
    JUNIOR SUITE CAPACITY ONE WITH VIEWS
    ...
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      NH Special offer -  non refundable
      NH Special offer - non refundable
      ...
      • Shower
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      Deluxe
      Deluxe
      ...
      • Shower
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      Standard Room
      Standard Room
      ...
      • Shower
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      Standard Single Use Advanced Bed&Breakfast
      Standard Single Use Advanced Bed&Breakfast
      ...
      • Shower
      Enter dates to see prices

      Frequently asked questions

      How do I get to NH Collection Madrid Paseo del Prado?

      A stay at NH Collection Madrid Paseo del Prado also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service.

      See map
      Explore the neighborhood

      What people love about NH Collection Madrid Paseo del Prado

      • 9.6
        Exceptional
        Staff 

        "Great location lovely l staff."

        Diane

        |

        March 4, 2019

      • 9.6
        Exceptional

        "We would visit again"

        Diane

        |

        March 4, 2019

      • 9.6
        Exceptional

        "We enjoyed the 7 days we spent there"

        Mahmoud

        |

        January 13, 2018

      Property ranking|Compared to 4,598 Madrid properties
      See all rankings
      Review score - United States
      9.3/10
      Location score
      9.3/10
      Service score
      8.6/10
      Room comfort score
      7.8/10
      Better than
      99
      %
      of Madrid properties
      Better than
      98
      %
      of Madrid properties
      Better than
      97
      %
      of Madrid properties
      Better than
      97
      %
      of Madrid properties
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      Overall rating:
      8.6
      Excellent
      1,420 reviews
      Cleanliness
      8.4
      Facilities
      7.9
      Location
      9.3
      Read all reviews >
      What travelers say they love:
      Staff are amazing and very helpful espicaliy Fransica she is...
      Mahmoud from Kuwait
      Family with young children
      More about NH Collection Madrid Paseo del Prado

      More about NH Collection Madrid Paseo del Prado

      Nestled in the heart of City Center, NH Collection Madrid Paseo del Prado is an ideal spot from which to discover Madrid. The excitement of the city center is only 0.70 km away. A well-kempt environment and its proximity to El Escudo de Toledo, Plaza de Neptuno, Thyssen-Bornemisza Museum give to this hotel a special charm.

      At NH Collection Madrid Paseo del Prado, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. While lodging at this wonderful property, guests can enjoy 24-hour room service, free Wi-Fi in all rooms, postal service, wheelchair accessible, laundromat.

      Step into one of 116 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, bathroom phone, carpeting, free welcome drink, locker which can be found in some rooms. The hotel offers many unique recreational opportunities such as fitness center, massage. When you are looking for comfortable and convenient accommodations in Madrid, make NH Collection Madrid Paseo del Prado your home away from home.

      Show less

      Most talked about facilities

      Housekeeping
      6 mentions
      Breakfast
      5 mentions
      Internet
      3 mentions
      Taxi
      1 mention

      What they offer

      9.6
      Exceptional
      Breakfast

      "Breakfast has great variety and selection, and the hotel sta..."

      Chin

      |

      February 24, 2018

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Restaurants on site

      Estado Puro
      Cuisine:Spanish
      Menu:Buffet

      Nearby restaurants

      Spanish cuisine
      Spanish cuisine
      Granja Blanca
      150 m Spanish
      Villa Godio
      200 m Spanish
      D.O.C.C. Prado
      230 m Spanish
      American cuisine
      American cuisine
      La Parpusa de Moratin
      350 m American
      Munchies Hot Dog
      410 m American, South American, Venezuelan
      Vertical Caffe
      460 m American, Cafe, European
      Mediterranean cuisine
      Mediterranean cuisine
      Estado Puro
      10 m Mediterranean, Spanish
      La Cocina de Neptuno
      50 m Mediterranean, Spanish
      Taberna El Rincon de Jose
      110 m Mediterranean, Spanish

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Reviews of NH Collection Madrid Paseo del Prado from real guests

      Overall rating
      8.6
      Excellent
      From 1420 reviews
      9.5Location
      9.1Service
      8.7Cleanliness
      Agoda Reviews (105)Booking.com Reviews (1315)
      Rating via Agoda8.4
      /
      10
      Cleanliness8.4
      Facilities7.9
      Location9.3
      Room comfort and quality7.8
      Service8.5
      Value for money8.0
      High score for Madrid
      Rating
      9+ Exceptional (19)
      8-9 Excellent (16)
      7-8 Very Good (18)
      6-7 Good (6)
      <6 Below Expectation (1)
      Time of the year
      Mar - May (17)
      Jun - Aug (12)
      Sep - Nov (17)
      Dec - Feb (14)
      Don't miss out!Users are booking a place in Madrid every 27 minutes on Agoda.com
      All guests (105)
      All room types
      All languages

      Show reviews that mention 

      Showing 60 verified guest comments
      123
      9.6
      Exceptional
      Leonard from Netherlands
      Couple
      Superior Room with View
      Stayed 5 nights in May 2018

      Excellent service in a splendid location”

      We stayed at this hotel for 5 nights during which we explored Madrid. The location is within walking distance (<1.5 kms) of most of the historic city, incl the Palacio Real. The rooms are comfortable and bathrooms well appointed , but not spacious, which we did not find a problem. The staff was exceedingly friendly and eager to please their guests. The compact size of the hotel gives it a really boutique feel. The concierge Francesca gave great recommendations to restaurants and shows and we found her judgement very accurate. Finally the hotel has a spectacular small gym on the 8th fl, which looks out over the Plaza Canovas Paseo del Prado. We would come back here anytime.

      Reviewed May 24, 2018
      9.2
      Exceptional
      Jessica from Singapore
      Couple
      Superior Room
      Stayed 3 nights in April 2018

      Very centrally located hotel”

      There are a few NH hotels all located quite near to each other. I chose NH Paseo Del Prada Bcoz the location means I can walk to plaza mayor, Puerto Del sol and even atocha station. The botanical gardens and the museums are all a short walk away. However the room is rather small but compact, providing all the basic necessary amenities to have a comfortable stay. We slept very well on our 3 nites in Madrid

      Reviewed April 12, 2018
      9.3
      Exceptional
      Vigneswaran from Malaysia
      Couple
      Superior Room
      Stayed 2 nights in December 2015

      Excellent Stay in the Heart of Madrid”

      Attention to detail and quality, location, room ambience

      My stay here was simply brilliant, the room was furnished in a classic yet ultra-comfortable manner, the bed was super comfy, all amenities were brilliant, and it had all that you needed. Location-wise, it was close to the metro station, while you had three major Madrid museums right within walking distance (especially Museo del Prado which was right across the street!). Staff were helpful, spoke English, and check in/out process was quick. If in Madrid next, would not actually bother to stay anywhere else!

      Reviewed December 30, 2015
      9.0
      Exceptional
      Allison from United States
      Couple
      Stayed 3 nights in April 2012

      Great Location with exceptional service”

      Location

      the location of this hotel was perfect. it's across the street from the prado. the room was clean and nice with modern amenities. but what really stood out to us was the staff. our luggage was lost at the airport and javier at the front desk was so extremely helpful making phone calls to help us track down our bag. it eventually was found and delivered to our room a few days into our stay with a hand written note from him. his friendliness and help was greatly appreciated and i would highly recommend the hotel to anyone looking for a great hotel in madrid.

      Reviewed April 19, 2012
      9.6
      Exceptional
      Stanley from United States
      Couple
      Superior Room with View
      Stayed 4 nights in May 2018

      Very Nice Stay”

      The hotel staff was one of the friendliest and most helpful I've encountered in a long time. Without hesitation, they helped me navigate an unfamiliar (to me) business center computer. And when I told them I wanted to be a certain train station, they quickly volunteered that another one would be more convenient. All done with a smile. The room was as advertised: clean, spacious, and very quiet, even though it was on the second floor facing a busy street. The bathroom was clean and spacious, and the shower was easy to manipulate--not always the case in many hotels. And the location, very near the Prado and a large park complex, was ideal. All in all, a very pleasant stay.

      Reviewed May 23, 2018
      8.4
      Excellent
      Romelito from United Kingdom
      Couple
      Superior Room
      Stayed 4 nights in April 2019

      Location great ,but rooms be sure and ask what type of rooms they are.”

      We went here during the Easter break ,and this is my review of our stay for 4 nights here. I didn’t book the car pick up from this hotel because it’s a bit pricey as the distance from airport to this location is not so far,I booked to www.welcomepickups.com they are the best drivers ,polite and texted us via WhatsApp and call us when our flights at arrival delayed because of the strike of the pilot and airport personnel . Upon arrival a young bloke help us into our luggage for check in ,the normal procedures of getting your data but ,r caption manage to explain the breakfast we have but not the other amenities of the hotel ,we were given a hotel in the 7th floor. Now,our room was 702 but honestly to everyone never choose this room if you are couples,single probably ok,the reason is the room mirror was on the corner of the right side of the bed and Toilet mirror were also in the side ,the ironic part the Tv is on your left side .the light on top of the door ruins your sleep so you need an eye mask ,I was not happy and requested for a change of this room. Now we were given room 614,it’s a nice room,square room that is better than room 702,but after our dinner,when we arrived it’s very hot in the room and air conditioning is not working,take note we are being charge additional euro just to move to this room. As typical in most hotel,the air on can be controlled by the reception if it’s hot or cold based on the weather outside Madrid ,we don’t have issue of this in any other hotel but here air conditioning were controlled up to what your requested room temperature.so again we were moved to another room now in Room 214-this is a disable room but nice and fine but again a problem of this room whenever someone flushed their toilet on 314 you will here it every now and then and disturb our sleeping ,we didn’t complaint anymore as we are in Madrid for Easter week and we have tours to take most of the day .so in general the location is great close to everything ,not

      Reviewed April 24, 2019
      8.0
      Excellent
      Yadi from China
      Group
      Superior Room
      Stayed 1 night in March 2015

      Nice”

      Luggage store, food, room cleaning

      Good. My friend and me booked for 2 days separately. The first time when it says breakfast not included, the nice receptionist told us we it is included. But for the second time, with another receptionist we when checked in at midnight on Friday, the guy insist as it says breakfast not included, we have to pay for breakfast in the next morning. We paid for different price when we booked these two night but it wasn't a huge difference, we thought it was because of different dates but I don't know why this happened? The nice thing was I only found out that the room I booked was only for 1 adult but they still provided us with a room for 2 adults. Thanks a lot. I will come back to this hotel if I go to Madrid again. The location is good, less than 10 minutes walking to City center and its not noisy at night at all even its in Madrid centre.

      Reviewed March 31, 2015
      8.8
      Excellent
      Amy from United States
      Couple
      Superior Room with View
      Stayed 1 night in April 2019

      Fantastic location, lovely hotel”

      The hotel is across the wide and busy road from the Prado and the Ritz, convenient to all the tapas bars and restaurants in the Letras and Huertas neighborhoods. Breakfast is lavish (and free). Staff was helpful and efficient. One minor issue for me was that I had requested and paid for a room with a partial view. We got a room overlooking the Calle de Cervantes, not the spectacular fountains, and it was a first floor room, directly across from the elevator. This may be an issue booking through a consolidator instead of directly through the hotel, but it was disappointing.

      Reviewed April 25, 2019
      10.0
      Exceptional
      Jose from United States
      Couple
      Superior Room with View
      Stayed 4 nights in May 2018

      Excellent - Worth the Money”

      This Hotel was in the best location that we could find.....near Plaza Mayor and great restaurants, across from El Prado and El Retiro Park and very accessible to the local metro and the Atocha Rail Station to anywhere in Spain. The staff was accommodating and the Room was always clean. Would definitely recommend!

      Reviewed May 23, 2018
      9.6
      Exceptional
      Chin from Hong Kong
      Solo traveler
      Superior Room
      Stayed 2 nights in February 2018

      Great location for art lovers”

      Right across the street from the Prado and Thyssen museum is right next door. 8 mins on foot to La Caixa Forum and 10 mins to Reina Sofia. Breakfast has great variety and selection, and the hotel staff aim to please. Really enjoyed my stay here!

      Reviewed February 24, 2018
      8.0
      Excellent
      PETER from Australia
      Couple
      Superior Room
      Stayed 2 nights in July 2015

      Great location and great staff”

      Perfect location, car parking close bye and very good staff

      We enjoyed our stay at this hotel. Although the car park was close bye and the hotel gets a very good price, it was still €60 per night. Madrid is probably quite an expensive city so you have to expect that. The car was well located right near the tourist bus. A laundrette was close and good shopping and food handy. Generally the hotel was clean and beds comfy but the carpet and interiors were a little tired. Excellent staff. Very pleasant and helpful. Impossible to fault.

      Reviewed July 21, 2015
      10.0
      Exceptional
      John from United States
      Couple
      Superior Room with View
      Stayed 2 nights in April 2017

      Very nice hotel”

      Perfect location for the museums (El Prado is right across the road) Lots of restaurants within 5 minutes walk The breakfast is excellent, must have.

      Reviewed April 20, 2017
      8.0
      Excellent
      Sharon from Canada
      Couple
      Stayed 4 nights in August 2011

      Fabulous location with nice rooms”

      Location, rooms spacious, bathrooms big and all marble

      location is amazing. central for prado and thyssen museums. hotel is very clean. rooms are large and modern. stayed in a standard room and the bathroom was huge with large shower. bathroom all in marble. fridge in room. only complaint was reception desk. one gentleman, who works often, really doesn't seem to care. the lady was wonderful though. i would highly recommend this hotel.

      Reviewed August 18, 2011
      8.7
      Excellent
      marius from Romania
      Couple
      Stayed 5 nights in July 2014

      superb location”

      wonderful location, great breakfast, no parking facilities

      the location is walking distance from the key iconic sites of madrid. the breakfast is very generous and offers a wide variety of choices. staff is very helpful and rooms are clean.

      Reviewed August 06, 2014
      7.2
      Very good
      Dan from Germany
      Couple
      Superior Room
      Stayed 3 nights in May 2016

      cultural location”

      nice clean hotel, close to old city centre but located within the cultural triangle of madrid, within five minutes of most important exhibition museums...also close to park, botanical garden and so forth; rooms very small but clean and functional, almost Japanese style...but only almost

      Reviewed May 23, 2016
      7.7
      Very good
      Beng from Malaysia
      Couple
      Stayed 4 nights in November 2012

      Great location but rooms a little tired but clean”

      Perfect location, friendly and helpful staff

      the hotel could not be better situated. walking distance everywhere. restaurants line the nice streets enroute to puerta del sol and san miguel merchado. musuems and art galleries a stone's throw away and if you don't feel like walking, there's a taxi stand in front.

      Reviewed December 02, 2012
      10.0
      Exceptional
      Suzanne from United States
      Family with young children
      Superior Room
      Stayed 2 nights in April 2016

      Excellent location, lovely property”

      Our family was so pleased with this hotel. Excellent location literally across the street from museums, around the corner from excellent bar/tapas neighborhood, 2 blocks from respiro park. Rooms were clean and well-maintained, but on the small side. Staff were lovely and patient with our small children. Also went out of their way for our elderly parents. Breakfast buffet is decent but pricey for 16 euros; consider spending half that and going next door to VIPS for breakfast outside with a view.

      Reviewed April 24, 2016
      8.7
      Excellent
      Donald from United States
      Business traveler
      Stayed 2 nights in December 2011

      Beautifully maintained hotel, unbeatable location”

      Marble bathroom, elegant furniture, unbeatable location

      Hotel staff were friendly. I declined to pay extra to upgrade the room and stayed in a standard room. It was attractively furnished but had little space to walk around and opened onto a tiny courtyard. The location was fantastic with several museums within a 5 minute walk, especially the marvelous and free Caixa Forum and great places for tapas.

      Reviewed December 17, 2011
      10.0
      Exceptional
      Lynne from United States
      Solo traveler
      Superior Room
      Stayed 1 night in January 2017

      Great hotel,Great location”

      the hotel is in a great location, just steps away from the Thyssen museum and I loved everything about the service. Great bed, lovely people working there. Definitely will stay there again as I visit my daughter in Spain every year and have my new go to hotel

      Reviewed January 09, 2017
      7.0
      Very good
      Jonas from Denmark
      Couple
      Superior Room with View
      Stayed 5 nights in July 2015

      decent hotel”

      location, clean

      We ordered a room with a view, but our view was blocked by a huge tree, so the view was very limited. I think the room was a little small, and the hotel could have used a roof bar or something. However, we were very satisfied with our stay and the location was very good: Close to a museum and a huge park and not too fare from the center.

      Reviewed October 25, 2015
      123
      This is a popular property. Don't miss out!

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      NH Collection Madrid Paseo del Prado
      |Excellent 8.4
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      Experiences on Agoda. Because your room is just the beginning.

      • Exceptional location
      • Thyssen-Bornemisza Museum
      • Antón Martín Metro Station is within 0.48 km
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