Excellent8.3
Based on42reviews
NH Collection México City Airport T2
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9.3 Exceptional location
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9.3Location
  • Free Wi-Fi in all rooms

  • Room service [24-hour]

  • Bar

  • Poolside bar

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Distances to essentials

  • Airports
    • 350 m
    • Mexico City International Airport (MEX) - Mexico City
    • 52 km
    • Lic. Adolfo López Mateos International Airport (TLC) - Toluca
  • Hospitals and clinics
    • 3.2 km
    • Pediatrico San Juan de Aragon Hospital
  • Pharmacies
    • 1.1 km
    • San Judas Tadeo Pharmacy
  • Convenience stores
    • 2.9 km
    • OXXO
  • Cash withdrawal
    • 600 m
    • ATM

More about NH Collection México City Airport T2

An overview

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Some helpful facts

The property

Number of rooms 135
Room voltage120

Verified traveler reviews

Agoda Reviews (42)
Booking.com Reviews (878)

8.2

Filter by traveler type
  • Cleanliness 8.9
  • Facilities 8.0
  • Location 9.3
  • Room comfort and quality 8.7
  • Service 8.1
  • Value for money 7.2
Very good
based on 10 reviews
  • Cleanliness 8.2
  • Facilities 7.2
  • Location 9.0
  • Room comfort and quality 8.0
  • Service 7.8
  • Value for money 5.8
  • Cleanliness 8.9
  • Facilities 9.0
  • Location 9.5
  • Room comfort and quality 8.9
  • Service 7.5
  • Value for money 7.5
  • Cleanliness 9.2
  • Facilities 10.0
  • Location 9.5
  • Room comfort and quality 9.0
  • Service 9.1
  • Value for money 7.8
Very good
based on 3 reviews
  • Cleanliness 9.3
  • Facilities 8.0
  • Location 8.0
  • Room comfort and quality 7.0
  • Service 7.3
  • Value for money 8.0
Excellent
based on 1 reviews
  • Cleanliness 10.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 6.0
  • Value for money 8.0
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Room type
  • Superior Room

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Showing 38 verified reviews
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8.8
Sarah from United Kingdom
Couple
Superior Room
Stayed 1 night in January 2017
Great location”
Fantastic location for airport layovers
Reviewed January 17, 2017
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7.2
Akihiro
Business traveler
Superior Room
Stayed 1 night in November 2016
Transit at MEX”
Useful for flight at early morning .
Reviewed November 20, 2016
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10.0
Jacqueline from Australia
Solo traveler
Superior Room
Stayed 1 night in September 2016
Fantastic”
The best airport hotel I have stayed in The rooms were so quiet. Th bed was amazing Most impressed
Reviewed October 06, 2016
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8.0
Marit from Netherlands
Couple
Stayed 1 night in November 2015
Easy access hotel for stopover”
Easy access, clean, no noise
Very easy hotel if you have a stopover, next to terminal 2. Everything was clean and the rooms are spacious. Great shower. Price is very high though, without breakfast. Not many choices at the airport that's why they can put the price so high. Beds are ok.
Reviewed November 17, 2015
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9.7
Darren from New Zealand
Solo traveler
Stayed 1 night in July 2015
VERY Convenient”
Comfortable, quiet and very convenient to Terminal 2
I arrived late in the afternoon with a 2pm flight the next day so was pleased when told the hotel had a 1pm checkout time. This meant relaxing in the comfortable room rather than a noisy airport. The hotel is right in the Terminal 2 building so it is a short stroll to check-in desks. There is a food court at the departures level right below the hotel so easy access to food and drinks. Enjoyed my stay.
Reviewed July 29, 2015
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8.7
Laura from United Kingdom
Solo traveler
Stayed 1 night in March 2015
Convenient, welcome break”
Location, facilities, cleanliness
I staying here overnight in transit, and it was like a mini haven or heaven. It took literally 5mins to get to from the terminal, the staff spoke English, my room was wonderfully comfortable, and it had free WiFi.
Reviewed April 04, 2015
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8.3
david from United States
Family with teens
Stayed 1 night in March 2015
Convenient but stubborn staff”
Location, room amenities and cleanses
We used this hotel to relax for the 7 hours layover between connection flights. The front desk try to charge more for each of our young adult children. We explained that we would stay less than 6 hours for the layover and we wouldn't want to pay extra. This staff was very stubborn that she wouldn't let us check in unless we paid $800 Mexican pesos more for our children. Regardless how we explain the situation, she was stubborn to collect the extra fee on top of $168 USD we paid for the room. We finally gave up and wanted to cancel the reservation and a supervisor appeared and resolved the issue and he let us stay. Other than that drama, the room was surprisingly clean and comfortable and it provided nice rest before our connection flight.
Reviewed March 19, 2015
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5.7
Manuel from United States
Family with young children
Superior Room
Stayed 1 night in March 2015
really hard to get to hotel from T1 (no shuttle)”
nothing extraordinary, just new and a pretty lobby
arriving at T1 with family and trying to get to this hotel with all the luggage required 3 luggag carts!! (customs, T1 & T2) also "security" at the aero-tren sucked! they didn't want to let us take the train because we didn't have boarding pass for T2 even tho we had a reservation for a hotel in T2. Not the hotel's direct fault; but getting there with the family mily is really complicated and frustrating and because they don't provide a shuttle like the Camino Real I will never stay at this hotel again. Their restaurant is mediocre at best; while Camino Real has 3 very good restaurants. The room was ok, the pillows were too tall and bulky. We asked for a crib and the rail could not be lowered so we couldnt lower the baby to the mattress; asked for a second one and rail didn't work either; we ended up sleeping with the baby in our bed
Reviewed March 17, 2015
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9.7
David from Canada
Family with young children
Stayed 1 night in March 2015
Wonde”
Breakfast, service, decor
Wonderful. Very helpful staff, nice room, beautiful space.
Reviewed March 08, 2015
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6.7
Kathleen from United States
Couple
Stayed 1 night in January 2015
Overrated NH Airport Hotel”
Proximitry to airport. Cleanliness.
This is not a 5 star Hotel by any means. % Star means excellent customer service and wonderful amenities as well as cleanliness and comfort. Not even a bottle of water in the room was free. I felt the room was very "sterile" looking. They could not give me one King bed as I had reserved because they said that did not fall into the category I booked in. My husband and I were put in a room with 2 Queen beds that were full size, not Queen. The worst thing was I could not print my boarding pass at this hotel. They told me their business office was closed and so I would have to e mail them my Airline information and confirmation No. and they would then somehow print it for me and I could pick it up in the morning. They gave me a business card with an e mail address and sent me over to a computer which there was no lighting so I could not see to send them an e mail!! Seriously this is an airport hotel without that service available 24/7 ?? After several trips back an forth to the front desk, I gave up and went to the kiosk in the airport the next morning. Oh and the "free shuttle" to the airport is only available at night otherwise you have to take the airport train which is free but the amount of walking from this hotel to Terminal One is very long and you are carrying your luggage. Better off staying in terminal One hotels(Hilton and Marriott) if flying out of Terminal One. Would not recommend this hotel to elderly, disabled or anyone not prepared to hike with their luggage. Food in the restaurant was not even close to 5 Star quality!
Reviewed February 04, 2015
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