NH Collection Mexico City Reforma
NH Collection Mexico City Reforma
NH Collection Mexico City Reforma
NH Collection Mexico City Reforma
NH Collection Mexico City Reforma
NH Collection Mexico City Reforma
NH Collection Mexico City Reforma
Removed from saved list

8.3

Excellent
19.8% this month
/10
(2,160 reviews)See what guests said
Highly rated by guests – 81% would recommend
Housekeeping7
Food & Dining3
Breakfast1
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Paseo de la Reforma 1.7 km
Chapultepec Castle 1.8 km
National Museum of Anthropology (Museo Nacional de Antropologia) 2.2 km
Palacio de Bellas Artes 2.8 km
Metropolitan Cathedral (Catedral Metropolitana) 3.0 km
Zocalo 3.5 km
Templo Mayor 3.7 km
Museo Frida Kahlo 7.7 km
Coyoacan 8.3 km
Basilica de Santa Maria de Guadalupe 8.5 km
Nearby landmarks
Zona Rosa 50 m
Ambarte Ciudad de Mexico 60 m
Mercado Insurgentes de Artesanias y Plateria 100 m
Librería Sama 100 m
Contempo Cinema 110 m
Plaza del Ángel Shopping Arcade 120 m
Artesanos de Mexico 140 m
El Almacén/el Taller 150 m
Via Spiga 160 m
Plaza del Angel Centro de Anticuarios 160 m
Free Wi-Fi

NH Collection Mexico City Reforma

Liverpool 155, Zona Rosa, Historic City Center, Mexico City, Mexico, 6600 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 260 meters to public transportation

  • Airport transfer

  • Located in heart of Mexico City

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Mexico City every 11 minutes on Agoda.com
Value for money8.1
Location rating8.9
Nearest airportMexico City International Airport (MEX)
Distance to airport9.9 km

Rooms available at NH Collection Mexico City Reforma

Very good
Room comfort & quality
7.5
Junior Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds or 1 double b...
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Premium Room
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 1 queen bed
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Superior Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed and 3 queen beds
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Suite
...
  • Room size: 58 m²/624 ft²
  • Non-smoking
  • 1 queen bed
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Superior with View
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 king bed
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Suite with View and Terrace
...
  • Room size: 66 m²/710 ft²
  • Balcony/terrace
  • 1 queen bed
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Suite with View and Terrace with extra bed (2 adults + 1 child)
...
  • Room size: 66 m²/710 ft²
  • Balcony/terrace
  • 1 queen bed
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Premium with Balcony
...
  • Balcony/terrace
  • Shower
  • 1 queen bed
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Suite Double View Terrace
...
  • Room size: 66 m²/710 ft²
  • Non-smoking
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Double Standard
...
    Enter dates to see prices

    Frequently asked questions

    Does NH Collection Mexico City Reforma have a hot tub?

    NH Collection Mexico City Reforma does not have a hot tub.

    What time is check-in and check-out at NH Collection Mexico City Reforma?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to NH Collection Mexico City Reforma?

    NH Collection Mexico City Reforma is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 43 MXN. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at NH Collection Mexico City Reforma also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, NH Collection Mexico City Reforma has a car park right on site for maximum convenience. Parking is available for a fee of 8 USD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Mexico City with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at NH Collection Mexico City Reforma?

    Wake up to a great buffet breakfast at NH Collection Mexico City Reforma. Adults can enjoy breakfast offered with an additional charge of 312 MXN if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at NH Collection Mexico City Reforma?

    NH Collection Mexico City Reforma features an on-site restaurant for your dining convenience.

    What is the smoking policy at NH Collection Mexico City Reforma?

    NH Collection Mexico City Reforma does not permit smoking in any of its rooms or indoor areas.

    What is the closest train, metro, or bus station to NH Collection Mexico City Reforma?

    The closest train, metro, or bus station to NH Collection Mexico City Reforma is Insurgentes, 260 m away.

    What restaurants are nearby NH Collection Mexico City Reforma?

    Restaurants including Pixza, Sabores de Mi Tierra and Burgers By Buba are popular in NH Collection Mexico City Reforma’s neighborhood which is known as Historic City Center.

    What popular shopping places are close to NH Collection Mexico City Reforma?

    Shopping options in NH Collection Mexico City Reforma’s Historic City Center neighborhood include Mercado De Artesanias La Ciudadela, Ambarte Ciudad de Mexico and Mercado Insurgentes de Artesanias y Plateria.

    What are popular attractions near NH Collection Mexico City Reforma?

    NH Collection Mexico City Reforma’s location in the Historic City Center neighborhood makes it close to famous attractions including Palacio de Bellas Artes, Paseo de la Reforma and Zocalo.

    What popular natural sightseeing spots are close to NH Collection Mexico City Reforma?

    NH Collection Mexico City Reforma’s nearby natural sights include Fuente de Tlaloc located in the same Historic City Center area.

    Show more questions
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    Explore the neighborhood

    What people love about NH Collection Mexico City Reforma

    • 8.0

      Very good
      Location

      "Good location and clean"

      SUNGJIN

      |

      October 3, 2018

    • 10.0

      Exceptional

      "I enjoyed my stay!"

      IJ

      |

      December 22, 2020

    • 10.0

      Exceptional

      "I love this hotel"

      Amadis

      |

      December 8, 2019

    Property ranking|Compared to 970 Mexico City properties
    See all rankings
    Room comfort score
    7.5/10
    Location score
    8.9/10
    Cheapest price score
    Room size
    37 sqm.
    Better than
    99
    %
    of Mexico City properties
    Better than
    98
    %
    of Mexico City properties
    Better than
    98
    %
    of Mexico City properties
    Bigger than
    98
    %
    of Mexico City properties
    Overall rating:

    8.3

    Excellent
    2,160 reviews
    Cleanliness
    8.3
    Facilities
    8.0
    Location
    8.9
    Read all reviews >
    What travelers say they love:
    Very capable front-desk.
    Marco from Switzerland
    Solo traveler
    More about NH Collection Mexico City Reforma

    More about NH Collection Mexico City Reforma

    The NH Collection Mexico City Reforma is situated in the center of this magnificent city in an area called Zona Rosa - the financial and entertainment center of the city. The property is located in the most important financial, commercial, and tourist zone of Mexico City. NH Collection Mexico City Reforma is next to many areas of interest such as the Independence Monument, the stock exchange, and the Anthropology Museum. All rooms are modern in décor and each one provides services such as air conditioning, a la carte pillows, a safe box, Internet connection, and a direct telephone line. The on-site restaurant is also available to serve both local and international gastronomic specialties in order to satisfy the most demanding taste. With its convenient location, NH Collection Mexico City Reforma offers easy access to Zona Rosa's must-see destinations.

    Show less
    Amenities and facilities
    Excellent
    Facilities

    8.0

    Most talked about facilities

    Food & Dining

    4 mentions

    Internet

    3 mentions

    Housekeeping

    3 mentions

    Breakfast

    2 mentions

    Languages spoken

    • English
    • Spanish

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Massage
    • Spa
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Tours

    Cleanliness and safety

    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Safe dining setup
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Gift/souvenir shop
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Salon
    • Shops
    • Smoke-free property
    • Smoking area

    For the kids

    • Babysitting service
    • Family room
    • Swimming pool [kids]

    Access

    • Cat-friendly
    • Check-in/out [express]
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Airport transfer
    • Car park [charges apply]
    • Car park [free of charge]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Taxi service
    • Valet parking

    Available in all rooms

    • Air conditioning
    • Free bottled water
    • Hair dryer
    • Ironing facilities
    • Private bathroom
    • Satellite/cable channels
    • Shower
    • Toiletries
    Food and dining
    Breakfast options
    • Buffet
    Restaurants on site

    Restaurant

    • Cuisine: International
    • Menu: Buffet, A-la-carte
    Location
    Liverpool 155, Zona Rosa, Historic City Center, Mexico City, Mexico, 6600
    Excellent
    Location

    8.9

    Airports

    • Mexico City International Airport (MEX)
      9.9 km
    • Licenciado Adolfo López Mateos International Airport (TLC)
      43.6 km

    Public transportation

    • Insurgentes
      260 m
    • Sevilla
      620 m

    Hospital or clinic

    • Farmacia Londres
      660 m

    Shopping

    • Mercado De Artesanias La Ciudadela
      1.9 km

    Convenience store

    • Circle K
      900 m

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Paseo de la Reforma
      1.7 km
    • Chapultepec Castle
      1.8 km
    • National Museum of Anthropology (Museo Nacional de Antropologia)
      2.2 km
    • Palacio de Bellas Artes
      2.8 km
    • Metropolitan Cathedral (Catedral Metropolitana)
      3.0 km
    • Zocalo
      3.5 km
    • Templo Mayor
      3.7 km
    • Museo Frida Kahlo
      7.7 km
    • Coyoacan
      8.3 km
    • Basilica de Santa Maria de Guadalupe
      8.5 km

    Nearby landmarks

    • Zona Rosa
      50 m
    • Ambarte Ciudad de Mexico
      60 m
    • Mercado Insurgentes de Artesanias y Plateria
      100 m
    • Librería Sama
      100 m
    • Contempo Cinema
      110 m
    • Plaza del Ángel Shopping Arcade
      120 m
    • Artesanos de Mexico
      140 m
    • El Almacén/el Taller
      150 m
    • Via Spiga
      160 m
    • Plaza del Angel Centro de Anticuarios
      160 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-11 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee43 MXN

    Extras

    • Breakfast charge (unless included in room price)312 MXN

    The property

    • Non-smoking rooms/floorsYes
    • Number of bars/lounges2
    • Number of floors14
    • Number of restaurants1
    • Number of rooms 306
    • Year property opened1972
    • Most recent renovation2016

    Parking

    • Daily parking fee8 USD

    Reviews of NH Collection Mexico City Reforma from real guests

    Provided by verified guests of Agoda
    8.2
    /
    10
    Cleanliness8.3
    Facilities8.0
    Location8.9
    Room comfort and quality7.5
    Service8.3
    Value for money8.1
    High score for Mexico City
    Rating
    9+ Exceptional (19)
    8-9 Excellent (12)
    7-8 Very Good (15)
    6-7 Good (11)
    <6 Below Expectation (10)
    Time of the year
    Mar - May (11)
    Jun - Aug (12)
    Sep - Nov (18)
    Dec - Feb (26)
    Don't miss out!Users are booking a place in Mexico City every 11 minutes on Agoda.com
    All guests (124)
    All room types
    All languages

    Show reviews that mention 

    Showing 67 verified guest comments
    1234
    10.0
    Exceptional
    IJ from Philippines
    Solo traveler
    Premium Room
    Stayed 2 nights in November 2020

    Overall a nice stay”

    Location is in a nice neighbourhood. Likely a new hotel. I enjoyed my stay! I would recommend this hotel. Thanks NH Collection Reforma!

    Reviewed December 22, 2020

    See room deals

    7.7
    Very good
    david from United States
    Solo traveler
    Stayed 2 nights in August 2008

    A hotel to remember”

    NH Mexico City Hotel was conveniently located near the Insurgientes Metro with a range of services in the area. The hotel offered free internet service which was an asset. The rooms were welll furnished and maintained with room safe. Generally the staff was friendly.
    The hotel's staff could be more knowledgeable about restaurants and other tourist information one would expect of concierge services. I wanted to purchase leather goods but no staff person could recommend the best emporium in Mexico City. I resorted to locating this on the web. The hotel should maintain a list of such information useful to visitors. The hotel restaurant's food and services were abysmal and unmemorable. Avoid at all costs. Waiters are inattentive; I waited more than half an hour for a simple tasteless ham sandwich. It took nearly twenty minutes for my check to arrive. Hotel staff can be disingenuous about the acess of subways to reach destinations in an attempt to promote their taxi services. No alternatives are provided. This was an offputting apect of my stay.

    If one is interested in a conventinet hotel in the colorful Zona Rosa area then NH Mexico City Hotel is perfect. The area is safe with a batallion of Mexican police protecting the visitors and citizens. I stayed at the hotel when it was the Krystal and it has since been renovated into a commendable comfortable place to stay. The hotel's receptionists do attempt to respond immediately to guests' concerns; I had a problem with missing light bulbs and someone was immediately dispatched. I only wish the staff knew more about how to assist visitors with vital tourist information. They are quite young.

    Reviewed August 22, 2008

    See room deals

    9.6
    Exceptional
    Joyce from Canada
    Couple
    Premium Room
    Stayed 3 nights in January 2019

    Fabulous respite in a busy beautiful city”

    Great hotel with excellent service. Room was so clean and beautiful. In s lovely area. Highly recommend. We missed the breakfast because we were too busy exploring Mexico City but it looked outstanding

    Reviewed February 05, 2019

    See room deals

    10.0
    Exceptional
    DINGDING from China
    Business traveler
    Superior Room
    Stayed 4 nights in July 2014

    Good location, friendly staff, comfortable room”

    Everything nice

    It's not my first time to stay in this hotel. This time everything has really improved than the last time. Better internet, better food, better room. I would stay there again if I come to Mexico city.

    Reviewed July 23, 2014

    See room deals

    9.3
    Exceptional
    Ken from Canada
    Couple
    Stayed 1 night in November 2014

    Best hotel for the money”

    Modern room that exceeded expectation for the price.

    Great location for seeing the sights of Mexico city. Restaurants and nightlife nearby, Did not eat at hotel as there are many other choices. One of few hotels in central DF that have a pool.

    Reviewed November 26, 2014

    See room deals

    6.0
    Mark from United States
    Solo traveler
    Stayed 2 nights in December 2010

    Chain Weak Link”

    New
    Bland

    this new nh is perfectly ok hostelry although the style seems a little out of place in mexico city. any criticisms -- noise from hallways and adjoining rooms -- would be quibbling. nice views from 15th floor rooms. too bad the windows don't open as in this december stay it was damp cold in the room. if you see a good rate on agoda, note: add to base price 19% tax, 10% for bad peso exchange rate, if you want internet in room, and no breakfast included. by the time all this is added, the nh price is on a par with some really nice unique hotels in the zona rosa neighborhood, which would have made for a more memorable stay.

    Reviewed December 21, 2010

    See room deals

    7.7
    Very good
    celine from Panama
    Business traveler
    Stayed 2 nights in November 2012

    Good hotel for the price”

    Price, locatio, free internet

    For a short business trip, this hotel was a good deal at a good price. The staff was attentive, the attention was good. The only thing this hotel needs is a little freshening up. The linens look old and so do the rooms themselves. One tidbit, I felt a small earthquake, which in Mexico is no laughing matter, and the staff was very helpful during the evacuation.

    Reviewed November 10, 2012

    See room deals

    7.0
    Very good
    CUI from China
    Business traveler
    Superior Room
    Stayed 4 nights in May 2014

    Good hotel location at Mexico City”

    Good hotel location at Mexico City, friendly hotel staff and comfortable room

    Good hotel location at Mexico City, friendly hotel staff and comfortable room. Easy to get to shopping mall near by. Lots of different food selection.

    Reviewed May 18, 2014

    See room deals

    8.4
    Excellent
    MUTI from Indonesia
    Solo traveler
    Superior Room
    Stayed 2 nights in March 2020

    In the heart of the city and service with heart”

    I recommend you to choose this hotel, right at the heart of the city where the tourists spots are nearby and at night there is a shops and bar. You can any meals nearby as sushi , mexican , pizza hut and other fast food brands. Lucky me so many purple flowers blossoms.

    Reviewed March 05, 2020

    See room deals

    9.6
    Exceptional
    Fanny from United States
    Solo traveler
    Premium Room
    Stayed 4 nights in August 2017

    Clean, modern, spacious”

    I spent 4 nights here and could not be more pleased with my stay. It's on the pricier side, but the rooms are extremely spacious, bathrooms are clean, roomy, and well stocked. I checked in early in the morning, which cost an extra $50USD I think, so they changed my original room with a balcony to the highest floor instead with a twin bed and no balcony. No bigs considering CDMX rains and thunderstorms in the evening. The views from room 1717 were amazing! Pool area is nice and quiet, not too fancy. I noticed a lot of foreign business travelers. Room service is affordable, highly recommend the pancakes. The chicken wings are a hard pass. In total, $400 ish for 4 nights. This is perfect for those who are OCD like me, where cleanliness and comfort are extremely important. Will stay here again in the future!

    Reviewed November 27, 2017

    See room deals

    8.4
    Excellent
    Anna-Marie from South Africa
    Solo traveler
    Stayed 7 nights in December 2019

    Very well located and shops nearby. ”

    Location very good, but very disappointed in the (quite expensive) excursions booked through the hotel; most of the tour guides rattled on in Spanish and occasionally translated a bit into English(with sometimes incomprehensible pronunciation), just not good value for money. Also the price for breakfast(only buffet option which is too much for a small eater) is too expensive. Charming staff.

    Reviewed December 17, 2019

    See room deals

    6.7
    Good
    karen from South Africa
    Family with young children
    Superior Room
    Stayed 5 nights in July 2014

    Great location!”

    Location,pool,internet

    Our stay was good in general. The location is great. You can walk to many shops, restaurants and outdoor food stalls. Taxis come by the hotel regularly. Tour desk very helpful. The hotel has a nice pool too, now for the not so good: the check in took forever...could not find my reservation on hotel system. They had to check with Agoda. Then they could not explain to me the sizes of the beds- single vs three quarter versus double etc. I took 2 'singles' which were actually doubles which worked out fine. Then as breakfast was not included in the deal I asked about it and how much it was. The receptionist told me that I had to pay for all 5 breakfasts upfront. I said I did not want to have all 5 breakfasts but would come down on some mornings. I was told that was not possible I had to pay for all or I could not have breakfast at all! This was the weirdest thing ever! Never heard of that before. So - no hotel breakfast for us! Then our room had a funny smell to it...I asked if we could have another room and was told we would have to go down to reception and do process over again. After more that 24 hours of travel I truly had no energy to do that again and just wanted to shower and go to bed. I just left it at that. They did send someone to cime and spray the room... All in all a good stay. ..but I think a tad overpriced.

    Reviewed July 20, 2014

    See room deals

    7.2
    Very good
    Elana from Australia
    Couple
    Superior Room
    Stayed 2 nights in September 2019

    NOISEY!!”

    My first room was facing a strip of nightclubs. Friday and Saturday were IMPOSSIBLE to sleep. I had jet-lag already and these two nights completely knocked me around. There was NO sound-proofing / double-glazing, when management seem happy to address complaints on here and trip advisor saying they are looking into it, but those reviews are years ago. Don't stay here until they've soundproofed the place.

    Reviewed October 07, 2019

    See room deals

    5.7
    Joel from Philippines
    Couple
    Stayed 4 nights in February 2014

    We expected more from an NH hotel.”

    Location, free-wifi

    slowest check-in, address confusing, only one free coffee pack, excellent service from asst mgr n Exec housekeeper, not so from grumpy concierge and unhelpful front desk lady, some rooms with worn out carpet and soiled curtains

    Reviewed March 03, 2014

    See room deals

    9.6
    Exceptional
    Nouf from Bahrain
    Group
    Superior Room
    Stayed 3 nights in December 2018

    Exceptional”

    Nice hotel, comfortable bed, big rooms, great breakfast, very good location

    Reviewed January 08, 2019

    See room deals

    10.0
    Exceptional
    Vitalii from Russia
    Solo traveler
    Superior Room
    Stayed 1 night in March 2017

    Exceptional”

    Best of the best

    Reviewed October 21, 2017

    See room deals

    6.4
    Good
    CHAN from Taiwan
    Solo traveler
    Premium Room
    Stayed 3 nights in November 2017

    Front desk people is nice but...”

    Wifi is just Terrible clean tower must call housekeeping The driver who should bring us to airport didn't appear

    Reviewed December 01, 2017

    See room deals

    7.0
    Very good
    Rebecca from United Kingdom
    Business traveler
    Stayed 3 nights in January 2013

    Good location”

    Good location

    Pleasant staff and good location. The rooms were tidy but my ranch slider didn't lock properly. No heating, only airconditioning, so had to request a heater and extra blanket. Wifi signal was terrible Nice enough hotel, but I would not stay there again

    Reviewed February 01, 2013

    See room deals

    9.2
    Exceptional
    Muhammad from Pakistan
    Couple
    Superior Room
    Stayed 4 nights in November 2018

    Best hotel for first visit in Mexico ”

    Every thing is close to hotel, like Macdonald, Subway and etc.

    Reviewed December 08, 2018

    See room deals

    2.8
    RODOMIRO from United States
    Solo traveler
    Stayed 1 night in September 2017

    Disappointed ”

    When i arrived the hotel wouldn't honor my reservation and wanted to charge me $55 more for the same room. I ended going to the Royal hotel. I also showed them the price shown available on Agodo however they wouldn't honor the price either.

    Reviewed September 04, 2017

    See room deals

    1234
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