HUGE ROOM - Great location”

Junior suites are huge with good city views. Staff efficient and friendly, we extended a night and they advised us just to rebook online to get a better rate. 15/20min walk into Roma Norte/La Condesa for bars/restaurants/cafe's so perfect location

Very upscale”

Old school hotel and service with modern asthetic. Porters helped me many times by directing me to sim cards, laundry, and excellent tacos. (Tacontenta a few blocks away.)

Fabulous respite in a busy beautiful city”

Great hotel with excellent service. Room was so clean and beautiful. In s lovely area. Highly recommend. We missed the breakfast because we were too busy exploring Mexico City but it looked outstanding

Overall a nice stay”

Location is in a nice neighbourhood. Likely a new hotel. I enjoyed my stay! I would recommend this hotel. Thanks NH Collection Reforma!

Exceptional”

Nice hotel, comfortable bed, big rooms, great breakfast, very good location

Exceptional”

I love this hotel

Exceptional”

Very friendly stuff. Nice hotel, perfect location.

In the heart of the city and service with heart”

I recommend you to choose this hotel, right at the heart of the city where the tourists spots are nearby and at night there is a shops and bar. You can any meals nearby as sushi , mexican , pizza hut and other fast food brands. Lucky me so many purple flowers blossoms.

Very well located and shops nearby. ”

Location very good, but very disappointed in the (quite expensive) excursions booked through the hotel; most of the tour guides rattled on in Spanish and occasionally translated a bit into English(with sometimes incomprehensible pronunciation), just not good value for money. Also the price for breakfast(only buffet option which is too much for a small eater) is too expensive. Charming staff.

Great stay ”

I normally stay and the Sheraton or Marriot.

Great location ”

We we lucky to get a 16th floor with an awesome view. Good location and friendly staff. Would stay again.

Would stay again”

Very capable front-desk. Flexible room service. Food options were limited. Interiors outdated, bathroom smelled. Great bed. No chairs on the balcony. Overall good! Would go again.

NOISEY!!”

My first room was facing a strip of nightclubs. Friday and Saturday were IMPOSSIBLE to sleep. I had jet-lag already and these two nights completely knocked me around. There was NO sound-proofing / double-glazing, when management seem happy to address complaints on here and trip advisor saying they are looking into it, but those reviews are years ago. Don't stay here until they've soundproofed the place.

Would go again”

Mostly in good shape. Handling covid well. Walls not soundproof between rooms.

Not what it used to be”

We've been there many times and unfortunately, we were quite disappointed this time. They had most of the elevators out of service, sections locked off. It was not very clean and the breakfast, which is one of their signature items was quite terrible compared to what it normally is. We will probably not got back.

Bad Room and Construction”

!Attention: Currently construction with a lot of noise (Start at 9:00 end at 18:00). Lobby said that hotel is currently under maintenance!

A hotel to remember”

If one is interested in a conventinet hotel in the colorful Zona Rosa area then NH Mexico City Hotel is perfect. The area is safe with a batallion of Mexican police protecting the visitors and citizens. I stayed at the hotel when it was the Krystal and it has since been renovated into a commendable comfortable place to stay. The hotel's receptionists do attempt to respond immediately to guests' concerns; I had a problem with missing light bulbs and someone was immediately dispatched. I only wish the staff knew more about how to assist visitors with vital tourist information. They are quite young.

Good location, friendly staff, comfortable room”

It's not my first time to stay in this hotel. This time everything has really improved than the last time. Better internet, better food, better room. I would stay there again if I come to Mexico city.

Best hotel for the money”

Great location for seeing the sights of Mexico city. Restaurants and nightlife nearby, Did not eat at hotel as there are many other choices. One of few hotels in central DF that have a pool.

Chain Weak Link”

this new nh is perfectly ok hostelry although the style seems a little out of place in mexico city. any criticisms -- noise from hallways and adjoining rooms -- would be quibbling. nice views from 15th floor rooms. too bad the windows don't open as in this december stay it was damp cold in the room. if you see a good rate on agoda, note: add to base price 19% tax, 10% for bad peso exchange rate, if you want internet in room, and no breakfast included. by the time all this is added, the nh price is on a par with some really nice unique hotels in the zona rosa neighborhood, which would have made for a more memorable stay.