8.6
Excellent
/10
(3,626 reviews)See what guests said
Housekeeping12
Breakfast6
View2
See map
9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Parking
Available
Popular landmarks
Museo Nac. Centro de Arte Reina Sofia 220 m
Prado Museum 620 m
Thyssen-Bornemisza Museum 750 m
Buen Retiro Park 970 m
Plaza Mayor 1.44 km
Gran Vía 1.56 km
Mercado de San Miguel 1.56 km
Royal Palace of Madrid 2.08 km
Museo Sorolla 2.87 km
Santiago Bernabéu Stadium 4.87 km
Nearby landmarks
Glorieta del Emperador Carlos V 60 m
Kapital 90 m
Atocha Metro Station 120 m
Acervo 140 m
Cuesta de Moyano 150 m
Estacion de Atocha 160 m
Old Atocha Railway Station 160 m
Real Jardín Botánico 180 m
Caixa Forum 210 m
Museo Nac. Centro de Arte Reina Sofia 220 m
NH Nacional

"Clean and comfortable room with plenty of space."

Kam - February 9, 2019

Standard Room NH Nacional
Lobby NH Nacional
Lobby NH Nacional
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Free Wi-Fi

NH Nacional

Paseo del Prado, 48, City Center, Madrid, Spain, 28014 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Daily disinfection in common areas
See all amenities
Preventative Equipment
Free face masks
Hand sanitizer
Sterilizing equipment
Health and Medical
Doctor/nurse on call
First aid kit
What guests are saying:Read all 3,626 reviews
Excellent cleanliness
8.7 rating for cleanliness
Excellent service
8.2 rating for service
Exceptional reputation
Recommended by 81% of guests
Very good facilities on premise
7.9 facilities on premise

Superb location - absolutely winning, right across from the gardens and the Museo Nacional del Prado and a short walk from Atocha.

Jasmine | July 31, 2017

the front desk staff were super helpful in getting an item I left in my safe, back to me, after I had checked out.

Jasmine | July 31, 2017

The hotel is closed to Atocha train and Metro station, good for those having a trip to Segovia and Toledo.

Kam | February 9, 2019

Overall service is OK, good location and reasonable room rate.

TINA | June 14, 2019

Easy to get to the sights by walking and public transport.

Angelo | September 14, 2019

Great location and I was able to upgrade my room.

XANTHE | June 10, 2019

  • 110 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Madrid every 26 minutes on Agoda.com
Value for money8.0
Distance to city center1.50 km
Location rating9.2
Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
Distance to airport14.5 km

Rooms available at NH Nacional

7.8
Very good
Room comfort & quality
Superior Room with View
Superior Room with View
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed or 2 single be...
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Standard Room
Standard Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds or 1 queen be...
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Standard Room with terrace
Standard Room with terrace
...
  • Balcony/terrace
  • Shower
  • 1 double bed
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Standard Single with View
Standard Single with View
...
  • Balcony/terrace
  • Shower
  • 1 single bed
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Standard Individual with View and Terrace - Promo3x2 Breakfast
Standard Individual with View and Terrace - Promo3x2 Breakfast
...
  • Balcony/terrace
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Standard Individual with View and Terrace - Special Deal Package
Standard Individual with View and Terrace - Special Deal Package
...
  • Balcony/terrace
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Standard Individual with View and Terrace - Special Deal
Standard Individual with View and Terrace - Special Deal
...
  • Balcony/terrace
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Double Single Use Standard
Double Single Use Standard
...
  • Balcony/terrace
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Standard Individual with View and Terrace - Special Breakfast offer
Standard Individual with View and Terrace - Special Breakfast offer
...
  • Balcony/terrace
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Standard Individual with View and Terrace - Promo3x2 RO
Standard Individual with View and Terrace - Promo3x2 RO
...
  • Balcony/terrace
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Frequently asked questions

What time is check-in and check-out at NH Nacional?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to NH Nacional?

For those who wish to drive their own cars, NH Nacional has a car park right on site for maximum convenience. Parking is available for a fee of 29 EUR per day. If you're looking for an easy way to get around Madrid with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at NH Nacional?

NH Nacional does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about NH Nacional

  • 10.0
    Exceptional
    Cleanliness

    "Great location, clean and comfortable."

    Wan

    |

    February 8, 2020

  • 8.4
    Excellent
    Spaciousness

    "Room size is ok for Asian traveler;"

    Ka

    |

    July 21, 2019

  • 9.2
    Exceptional

    "Lovely room beautifully appointed."

    XANTHE

    |

    June 10, 2019

Property ranking|Compared to 4,598 Madrid properties
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Cheapest price score
Review score - United States
9.0/10
Location score
9.2/10
Cleanliness score
8.7/10
Better than
98
%
of Madrid properties
Better than
98
%
of Madrid properties
Better than
97
%
of Madrid properties
Better than
97
%
of Madrid properties
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Overall rating:
8.6
Excellent
3,628 reviews
Cleanliness
8.7
Facilities
7.9
Location
9.2
Read all reviews >
What travelers say they love:
Excellent location to metro and train stations.
Donald from Hong Kong
Solo traveler
More about NH Nacional

More about NH Nacional

This sophisticated hotel has 214 stylish guestrooms and is ideally situated in Madrid's famous Art Triangle. The NH Nacional is 14 kilometers from the Madrid International Airport. Located in the Art Triangle, guests are a very close walk from the Prado Museum, the Thyssen-Bornemisza, and the Centro de Arte Reina Sofia. Guests are also very close to the Atocha Railway Station and the upscale shopping street of Gran Via. The on-site restaurant serves a variety of Spanish and international cuisine. The 4-star NH Nacional is an excellent choice for travelers seeking classic, yet modern, accommodation ideally situated close to the Madrid's major museums.

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Most talked about facilities

Breakfast
17 mentions
Housekeeping
13 mentions
Internet
7 mentions
View
2 mentions

What they offer

9.6
Exceptional
Breakfast

"Nice breakfast with very pleasing staffs."

Salil

|

March 12, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Gastrobar Tablafina
Cuisine:Mediteranean, Spanish
Menu:Buffet

Nearby restaurants

Spanish cuisine
Spanish cuisine
Casa Luciano
20 m Spanish
Lizarran
40 m Spanish
Cafeteria Pando
100 m Spanish
American cuisine
American cuisine
Steakburger Atocha
110 m American, Bar, Barbecue
Vertical Caffe
190 m American, Cafe, European
La Parpusa de Moratin
510 m American
Mediterranean cuisine
Mediterranean cuisine
El Templo del Placer
70 m Mediterranean
El Rincon De Las Tapas
70 m Mediterranean
Enrique Tomas - Glorieta de Atocha
80 m Mediterranean, Spanish

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of NH Nacional from real guests

Overall rating
8.6
Excellent
From 3628 reviews
9.2Location
8.8Cleanliness
8.7Service
Agoda Reviews (425)Booking.com Reviews (3201)
Rating via Agoda8.4
/
10
Cleanliness8.7
Facilities7.9
Location9.2
Room comfort and quality7.8
Service8.2
Value for money8.0
High score for Madrid
Rating
9+ Exceptional (80)
8-9 Excellent (77)
7-8 Very Good (58)
6-7 Good (27)
<6 Below Expectation (17)
Time of the year
Mar - May (60)
Jun - Aug (71)
Sep - Nov (71)
Dec - Feb (57)
Don't miss out!Users are booking a place in Madrid every 26 minutes on Agoda.com
All guests (425)
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Show reviews that mention 

Showing 259 verified guest comments
12345
10.0
Exceptional
Laura from United States
Couple
Standard Room
Stayed 2 nights in May 2018

Location is Excellent! ”

NH Nacional was perfect! The location is ideal, as it's centrally located and within walking distance to the main attractions. The Hop On - Hop Off bus is right in front of the Hotel, and there's a beautiful park area across the street. The staff is friendly and very helpful, although only a few speak English. (We found that most people in Madrid do not speak English.) The rooms are very comfortable and well maintained. I would highly recommend this hotel!

Reviewed May 08, 2018
8.7
Excellent
GARRY from Australia
Couple
Standard Room
Stayed 5 nights in July 2014

value for money”

location location location

our travel agent searched for hours/days for the best hotel in madrid based on our budget and we were very happy with the nh nacional hotel. the location was perfect, a short walk from the rail station and our arrival train into madrid, and the surrounding streets and plazas were crowded with people, shops, rastaurants and bars. the rooms are not large but more than adequate for our stay. all in all a great stay.

Reviewed August 11, 2014
8.8
Excellent
John from United Kingdom
Couple
Superior Room with View
Stayed 4 nights in September 2018

excellent Madrid visit”

NH Nacional is in a great location for visiting art galleries and access to express airport bus. Room was excellent and breakfast unbeatable. As at Sep 2018 some work is underway in reception area, but this is well managed and not disruptive. As with all city hotels traffic noise can be an issue, but not too bad, (ear plugs a good tip).

Reviewed September 08, 2018
9.0
Exceptional
Tatsuya from Japan
Couple
Stayed 1 night in December 2012

Good Location!”

clean room, good location, and nice service

we stayed 2 nights in madrid and great experience. we took airport-bus from madrid airport and bus arrived at atocha train station, just 5 min walk from nh national hotel! the hotel also located very close to sol, prado museum, and many shopping area. good cost performance.

Reviewed January 02, 2013
9.2
Exceptional
Jasmine from Singapore
Business traveler
Standard Room
Stayed 2 nights in November 2016

Great location for business and holiday travelers”

Superb location - absolutely winning, right across from the gardens and the Museo Nacional del Prado and a short walk from Atocha. If you need to get between cities, this is perfect. Also the front desk staff were super helpful in getting an item I left in my safe, back to me, after I had checked out. I would stay here again.

Reviewed July 31, 2017
8.7
Excellent
Anjana from South Africa
Group
Stayed 1 night in July 2011

great location. great hotel”

very close to the del prado museum and botanical gardens and atocha station.

had a wonderful stay at nh nacional. the best feature of the hotel was its location close to major attractions.

Reviewed August 13, 2011
8.3
Excellent
Rafael from Spain
Couple
Superior Room with View
Stayed 2 nights in September 2015

A good option; but just that”

Location, recently refurbished, view from the room

We've booked this hotel for it's location, 3 minutes walking distance from Prado Museum and just in front of Atocha station. The facade of the hotel still being the one of a Madrid classic building but inside it has just been refurbished. When we arrived we realised our requirements have not been totally fulfilled. We wanted one king size bed and the room they gave us it had two single beds; we asked for a change and then they gave us our original selection. Secondly we didn't book a standard room, instead of it we booked the so called "Superior room" (specially for the space, as they say in Agoda, considering we were carrying a lot of luggage). The size of that room was ridiculous (I called to Reception to confirm if we were actually in a Superior room, because it was small even for an standard room). The size of the room made us uncomfortable as we needed to put 4 big luggages in the floor, no place for walking to the window, the room desk etc...) The style of the room is modern (for my taste too modern, but many people will like it). We also had a problem with the TV: all the channels were black; we asked for help and immediately maintenance was there and solved it. Nevertheless a lot of the channels' signal were really poor and unstable. So as a conclusion I'd say the hotel was ok, but obviously you can find much better options in Madrid. If you are travelling to/from Atocha station it could be recommended for convenience, but I won't repeat there again.

Reviewed September 07, 2015
9.0
Exceptional
Margaret from New Zealand
Couple
Stayed 1 night in September 2012

handy location”

location

hotel was very nice and very handy for accessing all of madrids excellent sightseeing and art. Rooms were nice and spacious with very large bathroom. Free internet was a bonus. Hotel very close to the main madrid railway station which was excellent for us as we were travelling on a global rail pass. Reception staff were very helpful and there were some nice restaurants near by.

Reviewed September 12, 2012
8.7
Excellent
Margaret from New Zealand
Couple
Stayed 2 nights in September 2012

great location”

big and comfortable room

excellent location from the main madrid railway station. Bus stop right outside that includes the hop on hop off bus tour of madrid which is a must do in the city. Great museums and art galleries near by and metro just a few metres away from entrance. Rooms nice and roomy and great bathroom facilty. Reception staff very informative and helpful.

Reviewed September 06, 2012
7.3
Very good
Yin from Singapore
Solo traveler
Standard Room
Stayed 3 nights in October 2015

A lack of service excellence ”

Room, Location

Room is really spacious and I really love it. However, I am utterly disappointed to receive the service I had on my day of arrival. During the check in, I asked about the price of the breakfast, the lady told me EUR 23 (can't really remember the exact price) if you book before and I think its 25 or 27 if you do it tomorrow. I told her that I cannot decide now and if I would like, is it possible that I can go for the breakfast and pay upon check out (which is what I experienced in other hotel), her reply was a little rude from my perspective and I could feel that she was irritated with me. Next, I was really excited to see the sport club and spa brochure in my room and hence went to enquiry at the reception but was greeted with hostility. The guy who checked us in has no idea what I was talking about, so he called upon another female colleague who told me there is no spa and added, “I don’t know what you see in your room” but we have no spa here. I thought to myself: “ I don’t know what you put in your room”. I went on to explain “Metropolitan” and with a really unpleased face, she explained that it is far away from the hotel and 15 minutes by car. When I was about to leave, she added, “ it’s not free”. Honestly, perhaps I took it too seriously but I was really feeling insulted when she said that. Who would think that it is “Free”? I can’t help but feel discriminated with the service I have been provided and hence avoided even going near to the reception for the next couple of days to ensure that I can still "enjoy" my stay. I waited for days before writing the review because I want to ensure that I am in a calm and better mood, as I understand that a review is very important for a hotel. The other staff e.g. housekeeping that I met was really friendly, but receptionists, being the face of the hotel should be professional enough to answer queries in a professional way and this is something NH has to work on.

Reviewed October 21, 2015
6.4
Good
nancy from United States
Couple
Superior Room with View
Stayed 4 nights in October 2019

Good for business travelers ”

On this trip we stayed at NH Collection hotels in Caceres and Cordoba, Spain. Both hotels were charming, in good locations and the rooms were attractive and spacious. Also, the staff there were very, very helpful and friendly and went out of their way to meet our needs. We liked that experience so much that, in the middle of our travels, we changed our Madrid hotel to the NH National. The location is across from the train station and close to the three major museums. The rooms are small but clean. If one is on a business trip requiring this location and not in need of staff help, the hotel is suited for them. Otherwise, you hear ambulance and police sirens all night, there is terrible traffic outside the hotel, including 3 or 4 buses lined up at the bus stop, and there is no Guest Services (concierge) on weekends or most weekdays to help tourists looking for directions, information, events and restaurants. There are several other NH Collection hotels in Madrid that are better

Reviewed October 29, 2019
9.6
Exceptional
YAP from Singapore
Couple
Standard Room
Stayed 2 nights in August 2019

Near Atocha Main Station”

Good if you want to go for day trip to other town by train. Delicious breakfast. Nice staff. Comfortable bed. Spacious bedroom. Walking distance : KFC, MCD, Burger King, Thai Food & supermarket. Walk about 15mins to main shopping street. I chose this hotel mainly because I was arrived from Barcelona by train and also I want to visit Toledo from Madrid by train, and going to airport by airport express bus at Atocha station. All these made everything so super convenient by staying nearby Atocha Main Station.

Reviewed August 12, 2019
8.0
Excellent
Sharon from Malaysia
Couple
Standard Room
Stayed 3 nights in December 2012

great location”

great location

the hotel is just opposite the madrid main railway station - atocha. we travelled by AVE to madrid and just walk across the road. and metro station is less than 5 minutes from the hotel. however, the area is abit busy. alot of restaurants nearby. wifi is working well but the room is abit small compared to the few other hotels we stayed. walking distance to alot of great attractions in madrid as well. staffs are friendly and helpful. only a handful of them understand english well but is good enough to communicate. would probably stay back in this hotel next time.

Reviewed January 14, 2013
10.0
Exceptional
Graciela from Argentina
Couple
Standard Room
Stayed 2 nights in May 2018

Exceptional”

Excelente hotel y atención. Puesto a nuevo, con detalles de lujo. Ubicado justo en frente de la Estación de Trenes Atocha, con muy buena conexión para viajes dentro y fuera de Madrid. El personal, muy cordial. Sin dudas lo recomendaría.

Reviewed May 14, 2018
9.3
Exceptional
Dongjae from South Korea
Couple
Standard Room
Stayed 1 night in October 2014

Nice location”

Location. Friendly staff. Comportable

Very closed to the main station and easy to walking into the city center. Easy to park a renral car. Comparing to the price, I will recommend this hotel.

Reviewed January 08, 2015
8.3
Excellent
Christer from Sweden
Business traveler
Standard Room
Stayed 2 nights in January 2013

Nice, clean and close to the city center”

Clean, nice rooms

Close to the city center. Walking distance to plaza mayor and other attractions. Close to the restaurants around plaza st anna. Clean hotel at decent prices. You can also find some tapas places just around the corner. Walking distance from train station. City park across the street.

Reviewed January 26, 2013
7.2
Very good
Yang from Singapore
Couple
Standard Room
Stayed 3 nights in May 2019

Central location”

Next to Madrid Atocha Train Station, very convenient. Walkable to musuems, national parks, restaurants and shopping streets. We were given corner room and there was very weak wifi signal. No hot water kettle facility in room. To note: On our first day in Madrid morning, we came out of the hotel and took a taxi (which happened to be stationary) in front of the hotel to the meeting point of Julia Travel Agency for a day tour and the taxi driver took a long route via some highway (meter showed euro 15 and charged us extra euro10 - he said we had taken his taxi as a booking one. In the end we had to pay euro25 just for a short distance which hotel staff advised only euro7-8. This taxi driver is dishonest. Please do ask for receipt and take note of driver license number. We were unaware to note all these until we spoke to someone on this bad incident.

Reviewed June 05, 2019
8.7
Excellent
Mariana from Portugal
Solo traveler
Stayed 1 night in October 2014

very nice hotel in Madrid”

location, car park, room view

Very nice hotel, excellent location in the heart of Madrid. Car park available on the basement (fees apply). Walkable distance of all the main touristic sites on the centre, close to the Caja Forum and Reina Sofia museum.

Reviewed November 09, 2014
7.0
Very good
Yogen from India
Solo traveler
Stayed 1 night in January 2010

Madrid Stop Over”

Located opposite the metro stop Close to bars and restaurants
none

Getting to the Hotel - decided to take the metro in. It costs only 2 euros but takes an hr plus, two changes are needed to get to Atocha. Reception / Check in - Efficient and pleasant. Got a room on the top floor. Room - Quite small for an NH, but had the essentials, clean, quite Breakfast - Opted for a quick bite, but its possible to request a cooked breakfast in the same price Only disappointment - Needed a taxi to the airport that accepted credit cards. They ordered one - but it took 20min to arrive. In the meantime there was one waiting outside the hotel. But the staff refused to cancel the on ordered despite the long delay.

Reviewed February 02, 2010
8.0
Excellent
Yoke from Malaysia
Couple
Standard Room
Stayed 2 nights in May 2015

Two nights stay in Madrid”

Excellent location, walking distance to Madrid Central Train Station. Near to Alfansoo XII Park and plenty of nice restaurants n muziums.

The location of the hotel was excellent within walking distance of the Madrid Atocha Train Station. The was plenty of restaurants, next to the Alfansoo XII monument and park and also muziums around the hotel to explore. The staff was friendly and the hotel room was very clean. I will definitely consider staying again if I visitMMadrid again.

Reviewed May 10, 2015
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|Excellent 8.4
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  • Exceptional location
  • Museo Nac. Centro de Arte Reina Sofia
  • Atocha Metro Station is within 0.12 km
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