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8.6

Excellent
9.2% this month
/10
(3,869 reviews)See what guests said
Highly rated by guests – 91% would recommend
Housekeeping12
Breakfast6
View2
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Glorieta del Emperador Carlos V

60 m

Fuente de la Alcachofa (Réplica)

80 m

Kapital

90 m

Acervo

140 m

Cuesta de Moyano

150 m

Popular landmarks
Museo Nac. Centro de Arte Reina Sofia

220 m

Prado Museum

620 m

Thyssen-Bornemisza Museum

750 m

Buen Retiro Park

970 m

Plaza Mayor

1.4 km

Closest landmarks
Farmacia - Plaza Emperador Carlos V 8

100 m

Secoya

210 m

Árbol del amor (Cercis siliquastrum)

220 m

Museo Nac. Centro de Arte Reina Sofia

220 m

Librería de Centro de Arte Reina Sofía

220 m

NH Nacional

"Our room was well designed and very comfortable."

Gunther - November 16, 2021
Standard Room NH Nacional
Facilities NH Nacional
Lobby NH Nacional
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NH Nacional

Paseo del Prado, 48, City Center, Madrid, Spain, 28014 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Royal Palace of Madrid. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 110 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Daily housekeeping

  • Balcony/terrace

Value for money8.0
Distance to city center1.50 km
Location rating9.2
Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
Distance to airport14.5 km

Rooms available at NH Nacional

Very good
Room comfort & quality

7.8

Superior Room with View
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed or 2 single be...
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Standard Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds or 1 queen be...
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Standard Room with terrace
...
  • Outdoor view
  • Balcony/terrace
  • 1 double bed
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Standard Single with View
...
  • Outdoor view
  • Balcony/terrace
  • 1 single bed
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Standard Single Room
...
  • Room size: 17 m²/183 ft²
  • Balcony/terrace
Enter dates to see prices
Standard Room
...
  • Room size: 20 m²/215 ft²
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Single Room with View and Terrace
...
  • Room size: 17 m²/183 ft²
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Junior Suite with Special View And Terrace
...
  • Room size: 69 m²/743 ft²
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Superior Room with View
...
  • Room size: 24 m²/258 ft²
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Family Room (2 Adults + 2 Children)
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices

Frequently asked questions

Does NH Nacional have a hot tub?

NH Nacional does not have a hot tub.

What time is check-in and check-out at NH Nacional?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to NH Nacional?

For those who wish to drive their own cars, NH Nacional has a car park right on site for maximum convenience. Parking is available for a fee of 29 EUR per day. If you're looking for an easy way to get around Madrid with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at NH Nacional?

Wake up to a great buffet breakfast at NH Nacional. Adults can enjoy breakfast offered with an additional charge of 25 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at NH Nacional?

NH Nacional features an on-site restaurant for your dining convenience.

What is the smoking policy at NH Nacional?

NH Nacional does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to NH Nacional?

The closest train, metro, or bus station to NH Nacional is Atocha Metro Station, 110 m away.

What restaurants are nearby NH Nacional?

Restaurants including Casa Luciano, Lizarran and Mcdonalds are popular in NH Nacional’s neighborhood which is known as City Center.

What popular shopping places are close to NH Nacional?

Shopping options in NH Nacional’s City Center neighborhood include Gran Vía, El Rastro Market and Acervo.

What are popular attractions near NH Nacional?

NH Nacional’s location in the City Center neighborhood makes it close to famous attractions including Royal Palace of Madrid, Plaza Mayor and Thyssen-Bornemisza Museum.

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Explore the neighborhood

What people love about NH Nacional

  • 9.2

    Exceptional

    "Our room was well designed and very comfortable."

    Gunther

    |

    November 16, 2021

  • 9.2

    Exceptional

    "We appreciated the large bed with great pillows and the flat-screen TV with international channels."

    Gunther

    |

    November 16, 2021

  • 9.2

    Exceptional

    "The closet with safety-deposit box and the minibar refrigerator were great assets."

    Gunther

    |

    November 16, 2021

Property ranking|Compared to 2,892 Madrid properties
See all rankings
Cheapest price score
Location score
9.2/10
Cleanliness score
8.7/10
Room comfort score
7.8/10
Better than
97
%
of Madrid properties
Better than
96
%
of Madrid properties
Better than
96
%
of Madrid properties
Better than
96
%
of Madrid properties
Overall rating:

8.6

Excellent
3,869 reviews
Cleanliness
8.7
Facilities
8.0
Location
9.2
Read all reviews >
What travelers say they love:
Great location, lovely staff and beautiful hotel
Lidia from United Kingdom
Family with older children
More about NH Nacional

More about NH Nacional

NH Nacional

Get the most from an urban escape in Madrid when you book a room at NH Nacional. Located right in the city center, NH Nacional saves you time and travel by letting you wake up right in the heart of the best neighborhood. Explore the genuine Madrid that most travelers never see, with a stay at NH Nacional -- located only 2.0 km from Royal Palace of Madrid.
At NH Nacional, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Car hire services provided by the hotel make exploring Madrid even more convenient. Guests can enjoy convenient available parking right at the hotel.
Front desk services including luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service. Packing light is possible at NH Nacional thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
All rooms at NH Nacional are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at NH Nacional even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a coffee or tea maker and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at NH Nacional begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, NH Nacional goes the extra mile to make sure all guests make the most of their time. Check out the hotel's fitness facility to stay fit and firm on vacation.


Around the property

Experience Madrid like a true local. An afternoon of browsing the works at Prado Museum located 620 m away can familiarize you with the local art scene. Get fanatical about the local sports team at Santiago Bernabéu Stadium located 4.8 km away, where you can also find team merchandise and memorabilia.


Reasons to stay here

Find some of the city's best deals here with rooms 97% cheaper than other options.
Find some excellent dining options here, where past guests have rated it better than 98% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 96% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

8

Most talked about facilities

Breakfast

17 mentions

Housekeeping

13 mentions

Internet

7 mentions

View

2 mentions

Languages spoken

  • English
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

Access

  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Rental car

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Balcony/terrace
  • Closet
  • Desk
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Wine glasses
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Gastrobar Tablafina

  • Cuisine: Mediterranean, Spanish
  • Menu: Buffet
Location
Paseo del Prado, 48, City Center, Madrid, Spain, 28014
Exceptional
Location

9.2

Airports

  • Adolfo Suárez Madrid-Barajas Airport (MAD)
    14.5 km
  • Valladolid Airport (VLL)
    173.6 km

Public transportation

  • Atocha Metro Station
    120 m
  • Madrid - Puerta de Atocha
    410 m

Hospital or clinic

  • Farmacia - Plaza Emperador Carlos V 8
    100 m

Shopping

  • Gran Vía
    1.6 km

Convenience store

  • Multitienda 24 horas 7X24 Convenience Store
    2.1 km

Cash withdrawal

  • ATM
    80 m
What's nearby

Popular landmarks

  • Museo Nac. Centro de Arte Reina Sofia
    220 m
  • Prado Museum
    620 m
  • Thyssen-Bornemisza Museum
    750 m
  • Buen Retiro Park
    970 m
  • Plaza Mayor
    1.4 km
  • Gran Vía
    1.6 km
  • Mercado de San Miguel
    1.6 km
  • Royal Palace of Madrid
    2.1 km
  • Museo Sorolla
    2.9 km
  • Santiago Bernabéu Stadium
    4.9 km

Nearby landmarks

  • Glorieta del Emperador Carlos V
    60 m
  • Fuente de la Alcachofa (Réplica)
    80 m
  • Kapital
    90 m
  • Farmacia - Plaza Emperador Carlos V 8
    100 m
  • Atocha Metro Station
    120 m
  • Acervo
    140 m
  • Cuesta de Moyano
    150 m
  • Old Atocha Railway Station
    160 m
  • Estacion de Atocha
    160 m
  • CaixaForum
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The hotel restaurant offers only snacks and sandwiches.
  • Breakfast services end at 12.00pm during national holidays and on Sundays.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center1.50 km

Extras

  • Breakfast charge (unless included in room price)25 EUR

The property

  • Non-smoking rooms/floorsNo
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 206
  • Room voltage220
  • Year property opened1998
  • Most recent renovation2009

Parking

  • Daily parking fee29 EUR

Reviews of NH Nacional from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.7
Facilities8.0
Location9.2
Room comfort and quality7.8
Service8.3
Value for money8.0
High score for Madrid
Rating
9+ Exceptional (87)
8-9 Excellent (79)
7-8 Very Good (58)
6-7 Good (28)
<6 Below Expectation (20)
Time of the year
Mar - May (60)
Jun - Aug (74)
Sep - Nov (76)
Dec - Feb (62)
All guests (474)
All room types
All languages

Show reviews that mention 

Showing 272 verified guest comments
12345
10.0
Exceptional
Laura from United States
Couple
Standard Room
Stayed 2 nights in May 2018

Location is Excellent! ”

NH Nacional was perfect! The location is ideal, as it's centrally located and within walking distance to the main attractions. The Hop On - Hop Off bus is right in front of the Hotel, and there's a beautiful park area across the street. The staff is friendly and very helpful, although only a few speak English. (We found that most people in Madrid do not speak English.) The rooms are very comfortable and well maintained. I would highly recommend this hotel!

Reviewed May 08, 2018

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8.7
Excellent
GARRY from Australia
Couple
Standard Room
Stayed 5 nights in July 2014

value for money”

location location location

our travel agent searched for hours/days for the best hotel in madrid based on our budget and we were very happy with the nh nacional hotel. the location was perfect, a short walk from the rail station and our arrival train into madrid, and the surrounding streets and plazas were crowded with people, shops, rastaurants and bars. the rooms are not large but more than adequate for our stay. all in all a great stay.

Reviewed August 11, 2014

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8.8
Excellent
John from United Kingdom
Couple
Superior Room with View
Stayed 4 nights in September 2018

excellent Madrid visit”

NH Nacional is in a great location for visiting art galleries and access to express airport bus. Room was excellent and breakfast unbeatable. As at Sep 2018 some work is underway in reception area, but this is well managed and not disruptive. As with all city hotels traffic noise can be an issue, but not too bad, (ear plugs a good tip).

Reviewed September 08, 2018

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9.0
Exceptional
Tatsuya from Japan
Couple
Stayed 1 night in December 2012

Good Location!”

clean room, good location, and nice service

we stayed 2 nights in madrid and great experience. we took airport-bus from madrid airport and bus arrived at atocha train station, just 5 min walk from nh national hotel! the hotel also located very close to sol, prado museum, and many shopping area. good cost performance.

Reviewed January 02, 2013

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8.3
Excellent
Rafael from Spain
Couple
Superior Room with View
Stayed 2 nights in September 2015

A good option; but just that”

Location, recently refurbished, view from the room

We've booked this hotel for it's location, 3 minutes walking distance from Prado Museum and just in front of Atocha station. The facade of the hotel still being the one of a Madrid classic building but inside it has just been refurbished. When we arrived we realised our requirements have not been totally fulfilled. We wanted one king size bed and the room they gave us it had two single beds; we asked for a change and then they gave us our original selection. Secondly we didn't book a standard room, instead of it we booked the so called "Superior room" (specially for the space, as they say in Agoda, considering we were carrying a lot of luggage). The size of that room was ridiculous (I called to Reception to confirm if we were actually in a Superior room, because it was small even for an standard room). The size of the room made us uncomfortable as we needed to put 4 big luggages in the floor, no place for walking to the window, the room desk etc...) The style of the room is modern (for my taste too modern, but many people will like it). We also had a problem with the TV: all the channels were black; we asked for help and immediately maintenance was there and solved it. Nevertheless a lot of the channels' signal were really poor and unstable. So as a conclusion I'd say the hotel was ok, but obviously you can find much better options in Madrid. If you are travelling to/from Atocha station it could be recommended for convenience, but I won't repeat there again.

Reviewed September 07, 2015

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9.2
Exceptional
Jasmine from Singapore
Business traveler
Standard Room
Stayed 2 nights in November 2016

Great location for business and holiday travelers”

Superb location - absolutely winning, right across from the gardens and the Museo Nacional del Prado and a short walk from Atocha. If you need to get between cities, this is perfect. Also the front desk staff were super helpful in getting an item I left in my safe, back to me, after I had checked out. I would stay here again.

Reviewed July 31, 2017

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8.7
Excellent
Anjana from South Africa
Group
Stayed 1 night in July 2011

great location. great hotel”

very close to the del prado museum and botanical gardens and atocha station.

had a wonderful stay at nh nacional. the best feature of the hotel was its location close to major attractions.

Reviewed August 13, 2011

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7.3
Very good
Yin from Singapore
Solo traveler
Standard Room
Stayed 3 nights in October 2015

A lack of service excellence ”

Room, Location

Room is really spacious and I really love it. However, I am utterly disappointed to receive the service I had on my day of arrival. During the check in, I asked about the price of the breakfast, the lady told me EUR 23 (can't really remember the exact price) if you book before and I think its 25 or 27 if you do it tomorrow. I told her that I cannot decide now and if I would like, is it possible that I can go for the breakfast and pay upon check out (which is what I experienced in other hotel), her reply was a little rude from my perspective and I could feel that she was irritated with me. Next, I was really excited to see the sport club and spa brochure in my room and hence went to enquiry at the reception but was greeted with hostility. The guy who checked us in has no idea what I was talking about, so he called upon another female colleague who told me there is no spa and added, “I don’t know what you see in your room” but we have no spa here. I thought to myself: “ I don’t know what you put in your room”. I went on to explain “Metropolitan” and with a really unpleased face, she explained that it is far away from the hotel and 15 minutes by car. When I was about to leave, she added, “ it’s not free”. Honestly, perhaps I took it too seriously but I was really feeling insulted when she said that. Who would think that it is “Free”? I can’t help but feel discriminated with the service I have been provided and hence avoided even going near to the reception for the next couple of days to ensure that I can still "enjoy" my stay. I waited for days before writing the review because I want to ensure that I am in a calm and better mood, as I understand that a review is very important for a hotel. The other staff e.g. housekeeping that I met was really friendly, but receptionists, being the face of the hotel should be professional enough to answer queries in a professional way and this is something NH has to work on.

Reviewed October 21, 2015

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9.0
Exceptional
Margaret from New Zealand
Couple
Stayed 1 night in September 2012

handy location”

location

hotel was very nice and very handy for accessing all of madrids excellent sightseeing and art. Rooms were nice and spacious with very large bathroom. Free internet was a bonus. Hotel very close to the main madrid railway station which was excellent for us as we were travelling on a global rail pass. Reception staff were very helpful and there were some nice restaurants near by.

Reviewed September 12, 2012

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8.7
Excellent
Margaret from New Zealand
Couple
Stayed 2 nights in September 2012

great location”

big and comfortable room

excellent location from the main madrid railway station. Bus stop right outside that includes the hop on hop off bus tour of madrid which is a must do in the city. Great museums and art galleries near by and metro just a few metres away from entrance. Rooms nice and roomy and great bathroom facilty. Reception staff very informative and helpful.

Reviewed September 06, 2012

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8.0
Excellent
Sharon from Malaysia
Couple
Standard Room
Stayed 3 nights in December 2012

great location”

great location

the hotel is just opposite the madrid main railway station - atocha. we travelled by AVE to madrid and just walk across the road. and metro station is less than 5 minutes from the hotel. however, the area is abit busy. alot of restaurants nearby. wifi is working well but the room is abit small compared to the few other hotels we stayed. walking distance to alot of great attractions in madrid as well. staffs are friendly and helpful. only a handful of them understand english well but is good enough to communicate. would probably stay back in this hotel next time.

Reviewed January 14, 2013

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6.4
Good
nancy from United States
Couple
Superior Room with View
Stayed 4 nights in October 2019

Good for business travelers ”

On this trip we stayed at NH Collection hotels in Caceres and Cordoba, Spain. Both hotels were charming, in good locations and the rooms were attractive and spacious. Also, the staff there were very, very helpful and friendly and went out of their way to meet our needs. We liked that experience so much that, in the middle of our travels, we changed our Madrid hotel to the NH National. The location is across from the train station and close to the three major museums. The rooms are small but clean. If one is on a business trip requiring this location and not in need of staff help, the hotel is suited for them. Otherwise, you hear ambulance and police sirens all night, there is terrible traffic outside the hotel, including 3 or 4 buses lined up at the bus stop, and there is no Guest Services (concierge) on weekends or most weekdays to help tourists looking for directions, information, events and restaurants. There are several other NH Collection hotels in Madrid that are better

Reviewed October 29, 2019

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9.6
Exceptional
YAP from Singapore
Couple
Standard Room
Stayed 2 nights in August 2019

Near Atocha Main Station”

Good if you want to go for day trip to other town by train. Delicious breakfast. Nice staff. Comfortable bed. Spacious bedroom. Walking distance : KFC, MCD, Burger King, Thai Food & supermarket. Walk about 15mins to main shopping street. I chose this hotel mainly because I was arrived from Barcelona by train and also I want to visit Toledo from Madrid by train, and going to airport by airport express bus at Atocha station. All these made everything so super convenient by staying nearby Atocha Main Station.

Reviewed August 12, 2019

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9.3
Exceptional
Dongjae from South Korea
Couple
Standard Room
Stayed 1 night in October 2014

Nice location”

Location. Friendly staff. Comportable

Very closed to the main station and easy to walking into the city center. Easy to park a renral car. Comparing to the price, I will recommend this hotel.

Reviewed January 08, 2015

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8.3
Excellent
Christer from Sweden
Business traveler
Standard Room
Stayed 2 nights in January 2013

Nice, clean and close to the city center”

Clean, nice rooms

Close to the city center. Walking distance to plaza mayor and other attractions. Close to the restaurants around plaza st anna. Clean hotel at decent prices. You can also find some tapas places just around the corner. Walking distance from train station. City park across the street.

Reviewed January 26, 2013

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8.0
Excellent
Yoke from Malaysia
Couple
Standard Room
Stayed 2 nights in May 2015

Two nights stay in Madrid”

Excellent location, walking distance to Madrid Central Train Station. Near to Alfansoo XII Park and plenty of nice restaurants n muziums.

The location of the hotel was excellent within walking distance of the Madrid Atocha Train Station. The was plenty of restaurants, next to the Alfansoo XII monument and park and also muziums around the hotel to explore. The staff was friendly and the hotel room was very clean. I will definitely consider staying again if I visitMMadrid again.

Reviewed May 10, 2015

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10.0
Exceptional
Graciela from Argentina
Couple
Standard Room
Stayed 2 nights in May 2018

Exceptional”

Excelente hotel y atención. Puesto a nuevo, con detalles de lujo. Ubicado justo en frente de la Estación de Trenes Atocha, con muy buena conexión para viajes dentro y fuera de Madrid. El personal, muy cordial. Sin dudas lo recomendaría.

Reviewed May 14, 2018

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7.2
Very good
Yang from Singapore
Couple
Standard Room
Stayed 3 nights in May 2019

Central location”

Next to Madrid Atocha Train Station, very convenient. Walkable to musuems, national parks, restaurants and shopping streets. We were given corner room and there was very weak wifi signal. No hot water kettle facility in room. To note: On our first day in Madrid morning, we came out of the hotel and took a taxi (which happened to be stationary) in front of the hotel to the meeting point of Julia Travel Agency for a day tour and the taxi driver took a long route via some highway (meter showed euro 15 and charged us extra euro10 - he said we had taken his taxi as a booking one. In the end we had to pay euro25 just for a short distance which hotel staff advised only euro7-8. This taxi driver is dishonest. Please do ask for receipt and take note of driver license number. We were unaware to note all these until we spoke to someone on this bad incident.

Reviewed June 05, 2019

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8.7
Excellent
Mariana from Portugal
Solo traveler
Stayed 1 night in October 2014

very nice hotel in Madrid”

location, car park, room view

Very nice hotel, excellent location in the heart of Madrid. Car park available on the basement (fees apply). Walkable distance of all the main touristic sites on the centre, close to the Caja Forum and Reina Sofia museum.

Reviewed November 09, 2014

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9.2
Exceptional
Richard from New Zealand
Couple
Standard Room
Stayed 1 night in May 2019

The staff make the venue!”

Right from arrival until the time we departed the staff were welcoming and friendly. We were offered restaurant recommendations. After check out they held our bags while we explored further and also helped print boarding passes without charging. The gym is a little small however for a central location where space is scarce this was expected. The rooms were spacious and clean. A little noise on the lower floors from the street which is unavoidable with a centrally located hotel. All in all a great stay and would not hesitate to come back.

Reviewed May 03, 2019

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