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NH Palermo
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Interior view
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Interior view
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Swimming pool
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Swimming pool
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7.6 Very good location
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7.6Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Superior Room
...
  • Garden view
  • 20 m²
  • 2 single beds or 1 double b...
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Superior New Style View Terrace
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  • City view
  • 18 m²
  • 1 king bed
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Junior Suite New Style View Terrace
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  • Sea view
  • 40 m²
  • 1 king bed
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Superior New Style
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  • City view
  • 18 m²
  • 1 king bed
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Verified guest reviews

Agoda Reviews (23)
Booking.com Reviews (1496)

5.3

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  • Cleanliness 7.5
  • Facilities 7.6
  • Location 7.6
  • Room comfort and quality 7.7
  • Service 7.5
  • Value for money 7.7
  • Cleanliness 7.3
  • Facilities 7.5
  • Location 7.6
  • Room comfort and quality 7.5
  • Service 7.3
  • Value for money 7.7
Very good
  • Cleanliness 7.5
  • Facilities 8.0
  • Location 8.0
  • Room comfort and quality 9.3
  • Service 8.0
  • Value for money 7.0
Excellent
  • Cleanliness 9.0
  • Location 8.0
  • Room comfort and quality 7.0
  • Service 9.0
  • Value for money 8.0
Very good
  • Cleanliness 7.0
  • Location 6.0
  • Room comfort and quality 7.0
  • Service 6.0
  • Value for money 8.0
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Room type
  • Superior Room
  • Junior Suite New Style View Terrace

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4.8
lam from Hong Kong
Couple
Junior Suite New Style View Terrace
Stayed 3 nights in September 2016
Bad impression, very disappointed ”
Staying 3 nights, requiring to change room every night. 1 st room- little smell from the air conditioning system but acceptable. Very noisy because facing the disco. Poor drainage in the bath tub. 2 nd room- still with some smell, but it got worse when we tried to raise the fan speed of air conditioning. We had to switch off the air conditioning at night with windows opened. The pungent smell got much stronger the next night and unbearable. It was very similar to the Dead Mice in the air conditioning system. 3 rd room- much better but same smell still can be detected in the corridor. Horrible experience!!!!!!!
Reviewed October 05, 2016
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10.0
Liesa from United Kingdom
Couple
Superior Room
Stayed 3 nights in September 2016
Perfect location for city trip and couples luxury retreat”
Close to City Center, walking distance from central station and port and restaurants etc. Great pool area and gardens and nice breakfast buffet, would definitely stay here again!
Reviewed September 23, 2016
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8.3
Jordan from Canada
Couple
Superior Room
Stayed 6 nights in March 2013
Newly renovated, great value, good location, pool”
Price, newly renovated, location
We stayed for 6 nights (March 30 - April 5, 2013). My wife absolutely wanted a hotel with a pool, which narrowed our choice of hotel down by a lot. At 60 euros per night, NH Palermo seemed by far the best value of the hotels that had pools. Upon arrival, my wife was disappointed to see that the pool was green and that the pool area was closed. If you want the pool, you should ask the hotel if it will be open prior to booking. According to reviews and traveler photos, some rooms are newly renovated while others are quite dated. We had room 216 which was newly renovated and very nice. Pros: price was fantastic, newly renovated room was very nice, location was pretty good, breakfast was included and was good, front desk was friendly and spoke good English, fantastic restaurant (Kursaal Khalesa) right next door to the hotel. Cons: wifi was extremely slow and you needed to get a new wifi password from the front desk every 24 hours (which was annoying when staying 6 nights), pool was closed despite the weather being sunny and 20-23C, staff advised us that our shower was causing water damage in the room below us (which didn't bother us of course, but worth noting), certain front desk staff was often reluctant to help with restaurant reservations. If the price is right, I would highly recommend this hotel so long as you get a newly renovated room and do not mind very slow wifi or possible closed pool area.
Reviewed April 15, 2013
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9.0
Aleksei from Russia
Couple
Superior Room
Stayed 3 nights in October 2012
The calm camfortable hotel close to sea coast”
Very good work of hotel's employees: amicability, professionalism and good advices concerning orientating in Palermo
the hotel is good, though it's threadbare a little. very well-wishing and competent staff. hotel's location is convenient for excursions in palermo. neighbourhood with sea cost is pleasant.
Reviewed November 05, 2012
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4.3
CAROL from United Kingdom
Couple
Stayed 2 nights in October 2012
great location, shocking rooms”
pool, but not open
Our room had not been updated for about 30 years. Formica peeling off the surfaces, bathroom tiles all cracked, bath had a large black stain in ii, taps corroded. Mattresses ancient, pillows scatter foam. Other parts of the hotel seem to have been updated. Breakfast fine, but definitely 1* maximum. End of October, 25 C but the pool shut.
Reviewed November 01, 2012
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5.0
Robert from United Kingdom
Couple
Stayed 7 nights in September 2012
Hotel ideally located but poorly managed.”
Super pool area. Salvatore the barman a star.
The hotel looked quite nice on approach and lobby and pool area quite impressive on entry. We were immediately concerned by incredibly dirty carpet in hallways and this was also reflected in our room which I doubt had ever even been hoovered. No assistance with luggage was offered which seemed odd for a 4star hotel. Most of the staff were friendly and helpful but seemed constantly undermanned. I told the management on one occasion that the lone barman really neede help but the manager threw his arms in the air and told me he knew but the company only allowed him one barman. At this time the poor little guy was trying to make about 20 cocktails with no ice crusher and I was clearing tables for him out of sympathy. Our rooms were not always cleaned and when they were there seemed little difference. Since I was on holiday I slept a little late in the morning and found there was no breakfast from 9.30. Restaurant staff were generally innattentive and it was a problem to get cutlery. When things ran out at breakfast they were never replenished and everyone seemed in a terrible hurry to get it over with. Management were clearly unninterested because at one stage when the bar had no one manning it. I found the barman and manager outside smoking together in front of the hotel completely unconcerned. This is not a hotel you should stay in unless you are interested in the collection of hookers who gather at the corner of its car park every evening!
Reviewed September 27, 2012
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10.0
francois from France
Couple
Stayed 2 nights in April 2014
excellent hôtel, je recommande vivement”
situation privilégiée entre mer et ville, petit déjeuner buffet copieux et délicieux, chambres épurées et propres
Reviewed May 07, 2014
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6.3
LAURENT from France
Family with teens
Superior Room
Stayed 10 nights in July 2012
service deplorable”
situation centre ville / chambre propre
hotel correct dans l'ensemble mais service catastrophique ! peu de transat a la piscine, la plupart casses. le gel douche n'est jamais remis dans la salle de bain ! pour le petit dejeuner, il est difficile de trouver une table propre avec des couverts ! le buffet n'est que rarement approvisionne. un conseil, arrive tot pour avoir de quoi manger.
Reviewed August 18, 2012
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9.3
gigliana from Italy
Solo traveler
Superior Room
Stayed 2 nights in April 2015
buon rapporto qualita' prezzo”
posizione, cortesia
Reviewed April 22, 2015
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8.3
Stefano from Italy
Solo traveler
Stayed 1 night in January 2014
Un Soggiorno Tranquillo”
Comfort, Posizione, Quiete
Soggiorno tranquillo. L'Hotel è situato in posizione centrale, vicino alla zona del porto turistico e centro storico di Palermo. Facile da raggiungere. Personale estremamente attento
Reviewed January 10, 2014
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