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Great hotel, clean and spacious room. Comfortable bed. Lots of shopping and restaurants nearby and easy access to public transport. However wifi is very slow. Had an issue with the safe upon check in, took the staff quite some time after calling the front desk to come to the room to fix it
Right in the heart of busy, busy shopping area. Large rooms but better to be in the museum areas.”
The staff was friendly, but they were not able to offer suggestions for restaurants, attractions, etc. They advertise they have air conditioning, but it is not “turned on” until June. Had to rely on windows, so when it was storming, the room got stuffy fast. Honestly, an ok area but not what I wanted for my Vienna experience.
Very good hotel in convenient location”
I was positively surprised by this hotel. My room was very spacious and comfortable, breakfast was very good and staff were friendly and efficient. The hotel is ideally located for sight-seeing, and there are many good dining options nearby.
This hotel is located at very convenient location and our room was very spacious and comfortable!”
Although the hotel is good overall, we were bit surprised that we had to lift our luggage few times to walk up stairs to get to our room. There was a better way to get there (using different entrance with fewer steps), but we were not told at the time of check in. When we were eating breakfast, a staff found out our booking was not including breakfast at the time of booking, she was very cold. It was my misunderstanding, so I singed the bill, but her attitude did not make me feel good. The bed is comfortable and great. There is a small snack corner on the ground floor besides front desk with microwave was also handy. With the price, space and location, it is a good hotel.
Good location for tourist”
Nest in a shopping area, at least getting food and doing shopping is not hard. However, it 's a bit far from the main attractions of the city. Breakfast was awesome with many selections. Room was big and clean. Definitely recommend to everyone!
Big room and good location”
I checked-in and park my car here with cost 19 Euro a night. The room is very big and clean. But the guest rooms and reception is in different building with short walk. The location is good, it is close to many good restaurants and metro station. A good variety of breakfast with OK quality.
perfect Location, little bit old”
I had a fair good stay in NH Wein City however the room's furniture was quite old - the water kettle was not working and it was not clean - I had had a difficult time to figure out how to use the shower !! (( hint: PULL THE WATER NOZZLE DOWNWARD, where the Red arrow is pointing)) - I had requested a baby cot, and my request was answered however the baby cot was old and not sturdy - the hotel offer a good breakfast - the location is perfect .. just few steps away from the metro station and on the middle of mariahilfer street where you can shop and eat - moreover there are a lot of places and attractions around the hotel to see and visit
Service could be better”
we will recommend nh wien hotel because of its good location in the heart of town, where you can find many shops, restaurants and cafe. however, the hotel does not provide any complimentary water in the room and when we requested for a kettle, the hotel does not have any?! however, i must add though that the staff at the reception desk were pretty helpful with information we need to get around to places. overall, we are satisfied with the room cleanliness amd its reasonable rates.
Hotel room was quite big, staff were friendly, toilet was pretty small though. Overall not a bad place to stay.
great location.. friendly staff
Nice location, nice food. We're here for honeymoon. The hotel even give us a little surprise in the room. Very good experience!
We stayed at this hotel for the second time because it was a good stay the first time! Excellent location for the price and very close to the train station! The staff are well trained and very friendly as well.
Perfectly comfortable staying”
My staying at NH hotel was perfect. Check-in was super fast. I was a repeated customer and this fact was recognized by the hotel and I was given a nice room. The room was clean and comfortable with tea and coffee making facilities. The breakfast had everything I could want and I enjoyed it a lot. In general this is a very good hotel an I would recommend this hotel to everyone.
Regrets we live with ”
Many regrets we live with and picking this hotel was certainly one of them. Furnishings were old and falling apart. Location was great but I could have easily picked another hotel around the corner for the same price with better and newer facilities.
Huge homely rooms with great location”
The hotel was great tucked away in a corner, not easily visible when travelling by cab. Staff were very helpful and efficient. Rooms were huge with kitchenette which made it very homely. Rooms are rather pricey but overall a pleasant stay.
We had a great stay at this hotel. The hotel is in a quiet area. Plus the location is perfect as it's near an underground station and the museums near Hofburg. The room was huge, clean and had everything we needed. The staff was efficient and my special requests were executed quickly and perfectly. I highly recommend this place and would definitely stay there again.
Nice spacious hotel in shopping street”
The hotel room was spacious and located in front of the major shopping street. Location was a bit tricky to search for the first time but once that is done, everything was good. The light in the room is a bit dim. Would be good if the room can be brighter.
Well located, nice hotel”
A very good location - on top of the U3 line - just downstairs, or walk if you want some 20min to old city center. Well kept. Missing: some personal touch (no pictures in the room). Excellent breakfast!
Very enjoyable stay, great location”
The hotel was perfect for our stay. The superior room was very spacious and clean. Had a few problems with the TV remotes but it was minor. Staff were all very helpful and we were able to leave our bags there during the day we checked out.
Nice location ”
This hotel is right in the heart of a shopping district and less than a quarter of a mile from the museum quarter. We were able to walk to most destinations but there is also he subway system within a couple yards of the hotel. Incredibly convienent system to use and highly recommend using the metro system. It's clean and easy to use. The room itself was quite large, had a couch (though hard as a rock) doubles as a pull out bed which is nice. Had everything we needed but not much more than that. Don't expect too many free extras but we were definitely comfortable the entire stay. The location was quiet and comfortable even being in such a busy area. I would recommend this hotel to anybody looking to stay in Vienna!
Very nice hotel, located on the main shopping strip and within walking distance from the city centre attractions. The impressive Schonbrunn palace and the zoo are just a few tram stations away. Will stay there again. House keeping is very nice aswell. Always with a smile.
We stayed 1 night. Facility was fine and clean. Location was not so bad. Connected to the train station and shopping center. And not really far from the city center. 10-15min walking distance. We arrived in Vienna by internation bus. So we asked them how to get to the hotel. But they didn't know exact way. We could use the metro (directly connected) , but we had to use taxi ( as they didn't instruct us ).
Good Hotel in great location”
Overall, it was a great hotel right at the Nebeugasse Station. If you cut through the mall (right across street of station..depending on exit you get out) it will bring you there, if its between the hours of 11PM to 7AM you will have to go around. The building on the exterior seems old looking but the inside is nice. Part of the hotel is located on the long popular shopping street. The room was clean and big. I liked the layout of the food, it had a small "kitchen area" which is just a sink and a counter...then a dining table, living room, and room where the bedrooms are...separated by these movable doors. I didn't think my room was a standard double room...who knows. Maybe I got an upgrade and didn't know or these rooms are the standards (it's pretty big like a suite sort of). The internet was extremely slow...so that was an issue. And you had to keep getting these small papers at the front desk to get different passwords for every 24 hours. I don't get why there can't be just a standard pw and username like other hotels.
Great and remarkable Hotel”
The hotel has Ideal location as you can reach any destination easily as it is located at the Heart of Munich. The central station where you find all your needs and all Transportation means just across the road. Marinplatz is within a walking distance of the hotel. Tourist information office and the stations of City sightseeing buses are just few steps of the hotel. In general the hotel is clean, and recommended for all types of travellers
Good hotel ”
Nothing was bad all was good
We got a room on the top floor and it was amaze-balls! The room was extraordinarily big we could hold a party in it. Location is superb, very close to the metro station. Really great!
Clean n big room”
Just above metro station, but the hotel was behind a shopping mall, that took me some time to locate it Clean n big room
Nice location nice staff n good size of the room
Very Nice Hotel in Ecellent Location”
big rooms ,great location and good service near transportation /underground helpful & friendly staff
we spent 5 nights the hotel has great location, main shopping street just outside the hotel, st. stephen area just 10 min walking, underground 1 min, great staff and nice, big room.
excellent food and friendly staff at restaurant.
Old hotel, worn out carpets everywhere, would not go back. Wifi was very slow and spotty, even the paying wifi was not better (it seems they refund just about every guest who buys this) Location is the best feature of this hotel.
Difficult to find. Non-service minded staff”
The hotel is located in the same entrance of the metro station but there is no appropriate direction sign. I found the hotel sign but dont know how to get there. The size of the room is good. There are kitchen space, living room, bedroom and bathroom. However, whenever one door is shut the other door keep banging. The noise from outside of the room even from the street get into the room, so loud. The smell from the kitchen too that pass through to the room. The staff so not helpful.
Lovely Hotel, Very convenient”
Although the entrance is not located right beside the main street, still the hotel is easy to find. The hotel itself is very conveniently located, right next to the exit of the subway. The room is very big and tidy (they even have a pantry!). We had a very relaxing time there. We can enjoy the free wifi which is very convenient to both of us.
Poor location, overall quite a dirty hotel”
If you're in Vienna for shopping at Mariahilferstrasse and don't mind to be in a completely dirty hotel with poor amenities, than this is the place for you. Poor internet connection, poor bathroom quality (really cheap shampoo and soap. Really poor value for money. Would not recommend this hotel to anyone but masochists.
decent hotel and service with no smile ”
i stayed in this hotel with my wife from 1st of june to 3rd of june 2012 and the room was quite decent size and the location was also decent but the service we received was not as great as i expected of nh hotel group cause i booked based on my experience in nh hotel in barcelona in la-rambla but the staff didn’t even have much to say or didn’t even have a smile on their face when we checked in or checked out and most importantly the phone in our room didn’t work so every time i needed something we had to come down all thy way from 5th floor to request for some room service or any other things we needed and they said they will fix the telephone and they didn’t and on our 2nd day of staying i asked them about the phone again and they offered to change the room if we wanted but we didn’t change cause we had already unpacked everything and my wife didn’t want to change the room but they didn’t offer any discount or any free services like internet in the room to compensate which was quite bad as one would expect such services from a 4 star hotel. so i would say this is maximum a 3star or in my opinion a 2 star hotel located in a good location.
Felt like 5 star accommodation”
The hotel was situated on the main shopping street in Vienna and literally had a U-bahn station underneath. The room was of a very high quality but we were placed in a smoking room which was disappointing.
Basic, spacious room”
The staff were very helpful, the bed and pillows were amazing, the room is spacious but basic, and very, very warm. No English TV channels, if that's a concern for you.
good pricing, poor internet”
Location is very good. Problem is the internal design and biggest problem is the internet. They made it so complicated...driving me crazy
Hotel with very basic facilities”
good location in the 6th district”
i liked the location in the 6th district on the main shopping street many shops, restaurants are in walking distance.
Great location ”
Centrally located. Very convenient. Nice staff. (November 2017)
Smack in center of shopping district, subway and quite close to the main Stephanplatz district via train.
Second bed in family was so uncomfortable
Breakfast, locations was good
Great Location....we were able to walk everywhere.
We had great time, the location is perfect and the staff was so kind and helpful!
Great location with a great price ”
Really nice and comfortable. The location was superb & right by three different xmas markets and shopping
Quite central location good breakfast,”
Provided services we required and staff were helpful.
very good location and big modern room”
walking distance to all the sights. room was big with a dining and living area.
nice hotel, great service”
hotel very serene, tranquil, suitable for all, with very comfortable car garage
Good location ”
Good location for a place to stay”
This is a functional hotel with a good location.
Hotel is in the shopping district and very near to train station. Not a good location if you are driving there as it is hard to find. Big room.
Comfortable and clean”
Nice Location for Public Transportation.”
Every things was fine during my stay. Although, variety of foods at the breakfast lounge was limited, test was good.
Muy buenas habitaciones ”
Mi habitación tenía problemas con el teléfono por lo que no me pudieron despertar nunca cuando lo solicité . Pero por lo demás todo muy bueno , la ubicación está en una calle principal con muchas tiendas y opcione de restaurantes , excelente habitación , muy cómoda , y limpia
Hotel superfuncional con situacioón privilegiada”
Es un hotel perfecto para cualquier tipo de estancia, para aquellos viajeros que quieren visitar la ciudad y utilizan el hotel como campamento base y les interesa una habitacion confortable, amplia y comoda, un desayuno de calidad, variado y abundante, y un servicio atento, amable e infomador en cualquier momento. Para nosotros el hotel perfecto para este tipo de estancias de tres o cuatro dias. Felicidades.
Cerca de todas partes”
assez quelconque. bon pour dormir”
Assez difficile à trouver en venant de la gare ferroviaire à pied. L'hôtel a une structure architecturale assez particulière aussi: beaucoup d'escaliers pas pratiques et pas du tout agréable quand on est chargé; le personnel de l'hôtel ne se proposant pas d'aider avec les valises.
Service parfait ”
5 jours à Vienne et nous avons choisi cet hôtel très bien situé. L'accueil a été impeccable, la chambre très spacieuse et le buffet petit déjeuner excellent. Très bonne expérience
alles hat gepasst”
offizieller Preis ist m.E. erhöht; jedoch kam über Internet-Buchung ein günstigerer Preis raus; das Bad ist etwa in die Jahre gekommen; alles sauber; 2 TV's; Frühstück ebenfalls in Ordnung; Hotel ist empfehlenswert; Lage passt auch.
Super Hotel aber im Innenhof kann es laut werden”
Das Hotel ist wirklich zu empfehlen. Sehr gutes Preis-/Leistungsverhältnis. Allerdings grenzen im Innenhof Privatwohnungen an die Hotelzimmer und bei unserem Aufenthallt wurde ich nachts mit Heavy Metal laut beschallt. Nach ca. 45 Min. war aber zum Glück wieder Ruhe. Ansonsten ist alles super in diesem Hotel. Ich kann nichts negatives sagen.
Sehr comfortables Hotel und freundlicher Service”
Wir hatten eine sehr bequeme Suite; konnten, da uns das Doppelbett im Raucherzimmer nicht gefiel, ohne Probleme gegen ein Nichtraucherzimmer mit 2 Betten tauschen, waren mitten in der Stadt, mit der U-bahn nebenan und das alles zu einem Superpreis, incl. Frühstück.
schlichtes Hotel ”
Das Hotel liegt sehr günstig in Wien und man kann von hier aus alles erreichen mit metro oder zu Fuss.Die Betten könnten etwas größer sein, ansonsten ist Hotel ganz in Ordnung.Das Einzige manko was es gab, war, dass die Klimaanlage nicht funktionierte.
super lage - wenn man glück hat auch schöne zimmer”
das personal war äußerst freundlich allerdings war das zimmer/appartment ein relikt aus den 80/90er jahren, an dessen einrichtung der zahn der zeit bereits etwas genagt hatte und einige sachen nicht mehr funktionierten (safe, tv fernbednienung, schiebetür). auf nahcfrage an der rezeption, ob man ein anderes/neueres zimmer haben könne, wurde gesagt, dass die renovierten zimmer ausgebucht seien aber vielleicht am nächsten tag eins frei wird. dies hat dann auch funktioniert und die neuen zimmer sind wirklich schön und einem nh-standard entsprechend. allerdings finde ich es vom management beschämend, solch alte appartments zu regulären preisen zu vermieten - da sollte das nh qa/qc doch einen strengeren blick haben und notfalls "entschädigungsangebote" anbieten (z.b. ein frühstück gratis etc.). das personal war hingegen äußerst hilfsbereit und freundlich.
Angenehm, ruhig und gut gelegen ”
Grosses Zimmer, freundliches Personal, sehr gute Lage. Gerne wieder
Sehr zu empfehlen”
Entäuschendes Hotel der NH Gruppe.”
Das Hotel hat seine Sternewertung nicht verdient. Nicht zu empfehlen.