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8.1

Excellent
24.2% this month
/10
(615 reviews)See what guests said
Housekeeping17
Breakfast9
View9
See map

8.4

Excellent

Location rating score

Excellent location - 130 meters to the beach
Exceptional for walking
Parking
FREE
Walkable places
Khanh Hoa Museum

80 m

Nha Trang Center

130 m

Thap Tram Huong

190 m

Alexandre Yersin Museum

210 m

Pasteur Institute

340 m

Popular landmarks
Nha Tho Nui

840 m

Nha Trang beach

1.5 km

Long Son Pagoda

1.7 km

Po Nagar Cham Towers

1.8 km

Hon Chong

2.9 km

Closest landmarks
Bệnh Viện Đa Khoa Tỉnh Khánh Hòa

400 m

Khanh Hoa Post Office

520 m

Nha Trang Post Office

540 m

Viet Han Dental Clinic

550 m

Vietcombank Nha Trang

580 m

Nha Trang Palace Hotel

"Facilities are clean."

Quang - January 1, 2021
Superior City View Double Bed Nha Trang Palace Hotel
Lobby Nha Trang Palace Hotel
Lobby Nha Trang Palace Hotel
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Nha Trang Palace Hotel

09 Yersin Street, Loc Tho Ward, Loc Tho, Nha Trang, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Loc Tho part of Nha Trang, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Vinpearl Land Nha Trang as well as Nha Trang beach nearby. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
  • Airport transfer

  • 130 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Value for money8.0
Distance to city center0.5 km
Location rating8.4
Nearest airportCam Ranh International Airport (CXR)
Distance to airport26.6 km

Rooms available at Nha Trang Palace Hotel

Excellent
Room comfort & quality

8.9

Suite Sea View
...
  • Room size: 110 m²/1184 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Superior Sea View Double Bed
...
  • Room size: 36 m²/388 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Superior Sea View Twin Bed
...
  • Room size: 36 m²/388 ft²
  • Sea view
  • 2 semi double beds
Enter dates to see prices
Deluxe Sea View Queen Bed
...
  • Room size: 40 m²/431 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Superior City View Double Bed
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior City View Twin Bed
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Deluxe Sea View Twin Bed
...
  • Room size: 40 m²/431 ft²
  • Sea view
  • 2 semi double beds
Enter dates to see prices
Deluxe Double Room with Sea View
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
Enter dates to see prices
Suite
...
  • Room size: 110 m²/1184 ft²
  • Balcony/terrace
Enter dates to see prices
Palace Suite
...
  • Room size: 110 m²/1184 ft²
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Nha Trang Palace Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Nha Trang Palace Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Nha Trang Palace Hotel?

Nha Trang Palace Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Nha Trang Palace Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Nha Trang Palace Hotel has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Nha Trang with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Nha Trang Palace Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Nha Trang Palace Hotel.

What are my dining options at Nha Trang Palace Hotel?

Nha Trang Palace Hotel features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Nha Trang Palace Hotel?

Nha Trang Palace Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Nha Trang Palace Hotel?

Nha Trang Palace Hotel’s neighborhood is Loc Tho which includes popular restaurants such as Akira BBQ, Yasaka Saigon Coffee and Red Onion Restaurant.

What popular shopping places are close to Nha Trang Palace Hotel?

Nha Trang Palace Hotel is located in Loc Tho area which features shopping places such as Nha Trang Center, Nha Trang Night Market and Vincom Plaza Nha Trang.

What are popular attractions near Nha Trang Palace Hotel?

Nha Trang Palace Hotel is located in Loc Tho area, which is famous for attractions such as Central Park, Mai Loc Photo Gallery and St. Joseph's Parish Church.

What popular beaches are close to Nha Trang Palace Hotel?

Nha Trang Palace Hotel is located in the Loc Tho area, which includes Nha Trang beach, Happy Beach and Z Beach - Nha Trang.

What popular natural sightseeing spots are close to Nha Trang Palace Hotel?

Nha Trang Palace Hotel is located within Loc Tho, which makes it conveniently close to natural sights including Travel club Moscow.

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Explore the neighborhood

What people love about Nha Trang Palace Hotel

  • 10

    Exceptional
    Cleanliness

    "Facilities are clean."

    Quang

    |

    January 1, 2021

  • 10

    Exceptional
    Staff 

    "Very good location, lovely staff."

    Quang

    |

    January 1, 2021

  • 9.6

    Exceptional
    Location

    "Nice hotel with clean room, good location"

    NGOC

    |

    November 24, 2019

Property ranking|Compared to 1,073 Nha Trang properties
See all rankings
Room comfort score
8.9/10
Room size
47 sqm.
Cheapest price score
Location score
8.4/10
Better than
98
%
of Nha Trang properties
Bigger than
87
%
of Nha Trang properties
Better than
86
%
of Nha Trang properties
Better than
84
%
of Nha Trang properties
Overall rating:

8.1

Excellent
615 reviews
Cleanliness
8.2
Facilities
7.3
Location
8.4
Read all reviews >
What travelers say they love:
The cleaning lady on our floor was very pleasant.
Susan from Australia
Couple
More about Nha Trang Palace Hotel

More about Nha Trang Palace Hotel

Nha Trang Palace Hotel

Enjoy all the sightseeing options of Nha Trang with a stay at Nha Trang Palace Hotel. Looking for maximum time on the water? Ideal for ocean lovers and fun-seekers, Nha Trang Palace Hotel is located just 9.8 km from Vinpearl Land Nha Trang.
The facilities and services provided by Nha Trang Palace Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Nha Trang.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Nha Trang Palace Hotel. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Nha Trang Palace Hotel include a balcony or terrace, as part of the room design. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms.
The hotel also provides guests with a refrigerator, bottled water, instant coffee, instant tea and mini bar in some rooms. Nha Trang Palace Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's karaoke rooms and bar.
To fill your days, be sure to check out the fantastic facilities offered at Nha Trang Palace Hotel. Pamper and indulge yourself with a visit to the massage, salon, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

Visit the sights and local attractions of Nha Trang during your stay at the hotel. Sit on the sand or sip a drink in leisure at Nha Trang beach located 1.4 km away.


Reasons to stay here

Rooms here are cheaper than 85% of accommodations in the city.
This hotel's food and dining score higher than 97% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.3

Most talked about facilities

Breakfast

21 mentions

Housekeeping

11 mentions

Beach

10 mentions

Swimming Pool

5 mentions

Languages spoken

  • English
  • Russian
  • Vietnamese

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Karaoke
  • Massage
  • Sauna
  • Spa
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Breakfast in room

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Access

  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • LAN Internet in room [free]
  • Mini bar
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoking allowed
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
  • Continental
  • Vegetarian
  • Full English/Irish
Location
09 Yersin Street, Loc Tho Ward, Loc Tho, Nha Trang, Vietnam
Excellent
Location

8.4

Airports

  • Cam Ranh International Airport (CXR)
    26.6 km 46 min drive
  • Dong Tac Airport (TBB)
    90.5 km

Public transportation

  • Nha Trang Railway Station
    1.2 km
  • Lien Tinh Bus Station
    2.0 km

Hospital or clinic

  • Bệnh Viện Đa Khoa Tỉnh Khánh Hòa
    400 m

Shopping

  • Nha Trang Center
    130 m

Convenience store

  • Rus-Mart Nha Trang
    920 m

Cash withdrawal

  • ATM
    490 m
What's nearby

Popular landmarks

  • Nha Tho Nui
    840 m
  • Nha Trang beach
    1.5 km
  • Long Son Pagoda
    1.7 km
  • Po Nagar Cham Towers
    1.8 km
  • Hon Chong
    2.9 km
  • i resort
    3.4 km
  • National Oceanographic Museum of Vietnam
    5.1 km
  • Vinpearl Land Nha Trang
    9.8 km
  • Ba Ho Waterfall
    16.3 km
  • Doc Let Beach
    33.8 km

Nearby landmarks

  • Khanh Hoa Museum
    80 m
  • Nha Trang Center
    130 m
  • Thap Tram Huong
    190 m
  • Alexandre Yersin Museum
    210 m
  • Pasteur Institute
    340 m
  • Bệnh Viện Đa Khoa Tỉnh Khánh Hòa
    400 m
  • La rosa 17 ly tu trong
    430 m
  • Long Beach
    450 m
  • Sen Spa Nha Trang
    500 m
  • Khanh Hoa Post Office
    520 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Maximum 2 children under 12 years of age is allowed in each room.
    Children under 6 years of age stay free of charge when using existing beds.
    Children from 6 to under 12 years of age is charged directly at hotel upon check-in for breakfast when using existing beds.
    Guests from 12 years old are considered as adults.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Distance from city center0.5 km
  • Travel time to airport (minutes)42

The property

  • Number of bars/lounges2
  • Number of floors15
  • Number of restaurants2
  • Number of rooms 170
  • Year property opened2014
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Nha Trang Palace Hotel from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.2
Facilities7.3
Location8.4
Room comfort and quality8.9
Service7.8
Value for money8.0
High score for Nha Trang
Rating
9+ Exceptional (128)
8-9 Excellent (40)
7-8 Very Good (92)
6-7 Good (30)
<6 Below Expectation (51)
Time of the year
Mar - May (79)
Jun - Aug (103)
Sep - Nov (59)
Dec - Feb (100)
All guests (478)
All room types
All languages

Show reviews that mention 

Showing 341 verified guest comments
12345
9.3
Exceptional
Steven from United States
Couple
Superior City View Double Bed
Stayed 4 nights in February 2015

Great, new hotel next to the beach”

Price, Location, Comfortable room

It is a great, new hotel with an excellent location. We stayed in a superior city view room for 5 nights, which included the free wifi and buffet breakfast for the very competitive price of $60/night. The front desk staff were very helpful, but need a little more training with check-in procedures, use of ATM/credit cards, and concierge services. There really is no concierge service. We were very happy with this hotel. The location is less than 1 block from the beach. They offer lounge chairs and towel service on the beach. The room was average size with a queen sized bed, two chairs and a small table, and two bedside tables. Unfortunately, no desk. The wifi is very fast. The bathroom has a large bathtub/shower. There was a slight beach-view on our city view room deck. The TV had a good selection of TV shows, news, and movies. There's an in-room safe, but you need a key from the front desk. We lost the key and had to pay $10. The main door did not always close completely, but an alarm sounds when left open. Also, there's a large closet and includes two new cotton robes. The cleaning staff were very good. We ran out of shampoo, which was not refilled. We had to call them and have them bring some up to us. They did have turn-down service at night. Also, they did not replace 1 wash cloth, so we were short one cloth at the end of our stay. Thankfully, they did not charge us for it. The main corridors were very clean and decorated. The pool, located on the 7th floor, was very clean, with some garden plants around it. Plus, there's towel and food and drink service, but at a much higher price. The pool area also has a very nice view. The buffet breakfast was average with a selection of Western, Russian, and Vietnamese foods. There was a small selection of main courses, side dishes, desserts, fruits, and breads. TIP: get the Vietnamese coffee. We did not order room service or eat dinner at the hotel. Overall, the Nha Trang Palace Hotel is a wonderful place to stay!

Reviewed February 21, 2015

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9.7
Exceptional
TAYLOR from Canada
Solo traveler
Superior City View Twin Bed
Stayed 2 nights in January 2015

Amazing Experience!”

Staff, Food, Comfort

Nha Trang Palace met all of our expectations and then some. We were tired after a 3 day bicycle tour and just wanted to relax.. they made us feel like royalty. The staff were so accomodating from room service all the way to management. Eddie the General Manager and Hung the Front of House Manager in particular were extremely helpful and accomodating, from helping us with recommendations to logistics. The breakfast buffet was divine every day and we always felt spoiled. The entire hotel was extremely clean and well kept, the rooms were immaculate as well. We only booked 2 nights and ended up staying for 4, we would recommend this hotel to anyone looking for a high end experience and a pleasant stay! Taylor Rowe and Colton Rasmussen

Reviewed February 06, 2015

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8.8
Excellent
Tatsutaka from Vietnam
Couple
Superior Sea View Twin Bed
Stayed 2 nights in August 2016

Great hotel”

We spent an interesting trip in Nha Trang in Nha Trang Palace hotel. Everything is quite good. The staff are friendly. We stayed in the 3002 room, which is on the 3rd floor, not so high but enough to see the sea and sunrise. But some facilities in the room we were not satisfied. The refrigerator is not cold, the tub bath is leaking so after shower, toilet floor always get wet.

Reviewed August 15, 2016

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10.0
Exceptional
Susan from Australia
Couple
Superior Sea View Double Bed
Stayed 7 nights in May 2018

We loved staying at the Nha Trang Palace Hotel ”

This hotel with its ocean view room was beautiful . Our room was very spacious and lovely. The bed and pillows were the best that we ever slept in. We should have inquired about the pillows before we left. The cleaning lady on our floor was very pleasant. We would most definitely stay here again. We enjoyed going to the Dam Market, did lots of good shopping there. Nha Trang was a stunning beach city. With well kept beautiful gardens all along the beach front.

Reviewed June 11, 2018

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10.0
Exceptional
Duc from Vietnam
Business traveler
Superior City View Double Bed
Stayed 2 nights in February 2015

One of the best 4 star hotel”

Good location, nice room and helpful staff

The hotel is just a few steps from the beach. The staff are helpful and courteous. Breakfast is great with lots of dishes for my choice. My room is great with large windows and nice view. One of the best 4 star hotels in Nha Trang. Recommended.

Reviewed May 30, 2015

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8.0
Excellent
Thi from Canada
Couple
Superior City View Twin Bed
Stayed 4 nights in March 2016

Newly renovated, very clean well located hotel”

Location, new and clean, nice staff

Overall we have a good stay at the Nha Trang Palace. The location is near everything and only a few meters from the beach. The hotel was recently renovated and is still adjusting to its new level. Beach chairs are not enough and the room needs to add more reading lights, chair... To provide a real 4 * service. Staff, however are very nice and helpful.

Reviewed March 10, 2016

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6.8
Good
John from Australia
Couple
Deluxe Sea View Twin Bed
Stayed 1 night in March 2016

Good budget hotel”

Had an overnight stay at Nha Trang Palace Hotel. Nice hotel, conveniently located close to railway and FUTA bus stations. Very close to the beach. Room was very good, clean and comfortable. Pool is good on a hot day. Very busy hotel. Staff were helpful and friendly. Dont expect to have a porter for your luggage as there didn’t appear to be any. All was good apart from 2 things - 1. Breakfast was expensive and very busy so we just went to the lovely little bakery next door; and 2. The hotel entry area is quite small and once a couple of buses and cars are parked there you will find your taxi having to drop you off some way away from the foyer. Taxis in Nha Trang tend to just deposit you and your luggage where the stop, so you will have to lug all your gear through some difficult terrain to get to the check-in. All went smoothly at the hotel and it was comfortable and clean.

Reviewed April 01, 2016

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10.0
Exceptional
Suraj from United Kingdom
Family with teens
Superior City View Twin Bed
Stayed 1 night in November 2015

Engineer”

Staff, facilities and location

Brilliant hotel, staff were exceptional cery nice and polite, food was great, hotel was beautiful inc rooftop bar/jacuzzi and pool, with brilliant view of nha trang and the beach/city, would go back anytime

Reviewed December 04, 2015

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9.6
Exceptional
Ninh from Vietnam
Family with young children
Superior City View Double Bed
Stayed 1 night in April 2018

Good hotel to stay @ Nha Trang”

Everytime visit to Nha Trang, I always book this hotel to stay because location very near the beach just 100 meters. The interior and stuff in room very new.

Reviewed April 10, 2018

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9.2
Exceptional
Wenting from China
Group
Superior Sea View Twin Bed
Stayed 2 nights in February 2017

Nice hotel but the facility is a little bit old”

We stayed at the palace hotel for two nights. We booked the seaview room.However, I took a glance at the sea if i stuck my head out of the window. The front desk prepared the breakfast since we have to check out at 4:00am. It is beyond my expectation. The facilities at this hotel is a little bit old but the overall stay is satisfied.

Reviewed February 07, 2017

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8.0
Excellent
YIM from Hong Kong SAR, China
Solo traveler
Superior City View Double Bed
Stayed 3 nights in January 2019

Not bad! The suite room is big and clean.”

Position is good. The airport bus drop off and terminal bus back to airport is very near to hotel. If you want to save transport cost (just US $ 2.14 = 50000VND). Nha Trang center is nearby, it has food court and brand name goods to buy. You want go outsise visit. Some taxi is alway waiting roadside.

Reviewed January 11, 2019

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8.3
Excellent
Anang from Indonesia
Couple
Deluxe Sea View Queen Bed
Stayed 3 nights in February 2015

Nice hotel with great view”

Room with seaview, staff are polite, good wifi

Deluxe room was spacey, with a great view of Nha trang beach. Bed is good and comfy. Wifi works well. The bathroom has a bad smell, though (probably because of bad plumbing with the toilet). Breakfast was just so-so, and skip-able.

Reviewed March 06, 2015

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9.7
Exceptional
Jurij from Slovenia
Couple
Superior City View Twin Bed
Stayed 2 nights in February 2015

GREAT NEW HOTEL”

Kind stuff, great food and location

I travel a lot around Vietnam and this is one of the best hotels I ever stay here. Hotel is located just few steps from main beach road. Around hotel you have many good coffee shops as well private beach which is very clean. This is new hotel so everything is in great shape and clean. Stuff very kind and willing to help you with all kind of your wishes. Restaurant is nice and comfortable for breakfast you can eat like king, buffet is amazing! Swimming pool inside hotel is very comfortable and not to crowded, you can go to swim also late night. Rooms are comfortable during my stay there I sleep in superior double bed and feels like small studio. Everything is very clean!

Reviewed August 31, 2015

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7.6
Very good
Vy from Vietnam
Group
Superior City View Double Bed
Stayed 3 nights in March 2016

Nice hotel to stay”

I got some trouble when I check in because the miscommunication. The staff tried to help us to get the best room ever. We are very satisfied about their solving. I'll be back there when I go to Nha Trang next time

Reviewed August 24, 2016

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10.0
Exceptional
Duc from Vietnam
Business traveler
Superior City View Twin Bed
Stayed 1 night in February 2016

Nice Hotel”

Good location, Helpful Staff, Nice Room

I booked the hotel for 1 night and was happy with my stay here. The hotel is located near the beach, only 3 minutes to walk to the beach. My room is large, clean and has a nice balcony with sea view. Hotel staff are helpful and polite. Breakfast at the hotel is great with lots of choices for food. Recommended.

Reviewed March 16, 2016

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9.0
Exceptional
Michael from Switzerland
Couple
Superior Sea View Double Bed
Stayed 4 nights in December 2015

Room with awesome sea view in a wonderful hotel ”

Remarkable room service!! Awesome entrance hall!! Nice sea-view room!

It was the biggest hotel on our trip so far. Very impressive! The room service was absolutely perfect!! The waitresses at the breakfast were a little bit grumpy, but the service boys and receptionists were very helpful. Breakfast buffet was huuuuge! The room had a sea-view window: absolutely awesome waking up during a sunset!!!

Reviewed January 01, 2016

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10.0
Exceptional
Bernard from Australia
Couple
Superior Sea View Double Bed
Stayed 3 nights in March 2015

Friendly vibe in general,5stars staff performance”

English understands well, kindness and great atmosphere

Stay was great. Russian people has a gentle souls,beautiful people, they are trying always to help from the heart to the best advice. If you approach them well, their genuine outcome brakes arrogant attitude,one problem they are can not speak English well. Breakfast great with good variety, defenatly satisfied our Aussie taste. Clean hotel, excellent location, next to best bakery in city and tea house in each corner.

Reviewed April 03, 2015

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3.6
Naim from Malaysia
Business traveler
Superior City View Double Bed
Stayed 3 nights in November 2016

Cheap but worst stay”

Review about Nha Trang Palace Hotel: (3 nights stay) 1. I was given a room with twin bed, although I "booked" double bed and put note at the end of the checkout to Agoda. 2. Check in counter person wants to hold on my passport without letting me to choose to pay deposit of 1million VND. I ask whether can I get my passport because it's important, then he said about the deposit. 3. Second day afternoon, my room was out of power when I got back. I called and the maintenance team have to come and bring a ladder to my room and switch back the power kick off above the ceiling. It's dark and I am exhausted from work and have to wait for 30 minutes for them to be in my room. 4. The team for making up my room did not fill in the shower gel, soap, etc but I was fed up to ask, I used my own that I always brought. 5. There are no iron and iron board or place to iron your clothes, you will be forced to pay for the people to do it for you (laundry team). This is the first hotel I've seen doing this, even cheap/budget hotel have all those items. 6. The English is not good for all the staff and this makes me having a nightmare often there. So please, I am begging you not to stay here. No wonder I got discounts through Agoda, unfortunately I felt like I've been cheated by the hotel.

Reviewed November 11, 2016

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10.0
Exceptional
robert from United States
Couple
Superior City View Double Bed
Stayed 2 nights in December 2018

new hotel large rooms beautiful view great breakfast terrific value”

Can't go wrong with this place, Super value! new hotel large rooms beautiful view great breakfast terrific value

Reviewed December 15, 2018

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6.0
Melissa from Australia
Couple
Superior Sea View Twin Bed
Stayed 3 nights in July 2016

Disappointing stay ”

Before I start I don't give average or bad reviews but I felt this needed honest feedback. Arrived to check in and the staff could not speak English. No instruction given on beach setup eg towels etc. You need a card at the beach area to get a towel and use the hotel sun beds. The pool area was nice with a great view. The hotel is close to some bars but approximately 1.5km from the good restaurants. The room is large as is the bathroom. The lack of information carried through to no folder in room. No room service menu no laundry info nothing. We had to ask a total of 4 times for information but they couldn't or wouldn't understand us so we gave up. The breakfast buffet was average at best. Couldn't understand fried eggs from omelette It seems to be suited to local or Russian guests which some were quite rude. We couldn't wait to leave and it was a disappointing end to our travels. If using just for sleep then definitely but if wanting more than choose another hotel. Wifi was good.

Reviewed July 29, 2016

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