Great, new hotel next to the beach”

It is a great, new hotel with an excellent location. We stayed in a superior city view room for 5 nights, which included the free wifi and buffet breakfast for the very competitive price of $60/night. The front desk staff were very helpful, but need a little more training with check-in procedures, use of ATM/credit cards, and concierge services. There really is no concierge service. We were very happy with this hotel. The location is less than 1 block from the beach. They offer lounge chairs and towel service on the beach. The room was average size with a queen sized bed, two chairs and a small table, and two bedside tables. Unfortunately, no desk. The wifi is very fast. The bathroom has a large bathtub/shower. There was a slight beach-view on our city view room deck. The TV had a good selection of TV shows, news, and movies. There's an in-room safe, but you need a key from the front desk. We lost the key and had to pay $10. The main door did not always close completely, but an alarm sounds when left open. Also, there's a large closet and includes two new cotton robes. The cleaning staff were very good. We ran out of shampoo, which was not refilled. We had to call them and have them bring some up to us. They did have turn-down service at night. Also, they did not replace 1 wash cloth, so we were short one cloth at the end of our stay. Thankfully, they did not charge us for it. The main corridors were very clean and decorated. The pool, located on the 7th floor, was very clean, with some garden plants around it. Plus, there's towel and food and drink service, but at a much higher price. The pool area also has a very nice view. The buffet breakfast was average with a selection of Western, Russian, and Vietnamese foods. There was a small selection of main courses, side dishes, desserts, fruits, and breads. TIP: get the Vietnamese coffee. We did not order room service or eat dinner at the hotel. Overall, the Nha Trang Palace Hotel is a wonderful place to stay!

Amazing Experience!”

Nha Trang Palace met all of our expectations and then some. We were tired after a 3 day bicycle tour and just wanted to relax.. they made us feel like royalty. The staff were so accomodating from room service all the way to management. Eddie the General Manager and Hung the Front of House Manager in particular were extremely helpful and accomodating, from helping us with recommendations to logistics. The breakfast buffet was divine every day and we always felt spoiled. The entire hotel was extremely clean and well kept, the rooms were immaculate as well. We only booked 2 nights and ended up staying for 4, we would recommend this hotel to anyone looking for a high end experience and a pleasant stay! Taylor Rowe and Colton Rasmussen

Great hotel”

We spent an interesting trip in Nha Trang in Nha Trang Palace hotel. Everything is quite good. The staff are friendly. We stayed in the 3002 room, which is on the 3rd floor, not so high but enough to see the sea and sunrise. But some facilities in the room we were not satisfied. The refrigerator is not cold, the tub bath is leaking so after shower, toilet floor always get wet.

We loved staying at the Nha Trang Palace Hotel ”

This hotel with its ocean view room was beautiful . Our room was very spacious and lovely. The bed and pillows were the best that we ever slept in. We should have inquired about the pillows before we left. The cleaning lady on our floor was very pleasant. We would most definitely stay here again. We enjoyed going to the Dam Market, did lots of good shopping there. Nha Trang was a stunning beach city. With well kept beautiful gardens all along the beach front.

One of the best 4 star hotel”

The hotel is just a few steps from the beach. The staff are helpful and courteous. Breakfast is great with lots of dishes for my choice. My room is great with large windows and nice view. One of the best 4 star hotels in Nha Trang. Recommended.

Newly renovated, very clean well located hotel”

Overall we have a good stay at the Nha Trang Palace. The location is near everything and only a few meters from the beach. The hotel was recently renovated and is still adjusting to its new level. Beach chairs are not enough and the room needs to add more reading lights, chair... To provide a real 4 * service. Staff, however are very nice and helpful.

Good budget hotel”

Had an overnight stay at Nha Trang Palace Hotel. Nice hotel, conveniently located close to railway and FUTA bus stations. Very close to the beach. Room was very good, clean and comfortable. Pool is good on a hot day. Very busy hotel. Staff were helpful and friendly. Dont expect to have a porter for your luggage as there didn’t appear to be any. All was good apart from 2 things - 1. Breakfast was expensive and very busy so we just went to the lovely little bakery next door; and 2. The hotel entry area is quite small and once a couple of buses and cars are parked there you will find your taxi having to drop you off some way away from the foyer. Taxis in Nha Trang tend to just deposit you and your luggage where the stop, so you will have to lug all your gear through some difficult terrain to get to the check-in. All went smoothly at the hotel and it was comfortable and clean.

Engineer”

Brilliant hotel, staff were exceptional cery nice and polite, food was great, hotel was beautiful inc rooftop bar/jacuzzi and pool, with brilliant view of nha trang and the beach/city, would go back anytime

Good hotel to stay @ Nha Trang”

Everytime visit to Nha Trang, I always book this hotel to stay because location very near the beach just 100 meters. The interior and stuff in room very new.

Nice hotel but the facility is a little bit old”

We stayed at the palace hotel for two nights. We booked the seaview room.However, I took a glance at the sea if i stuck my head out of the window. The front desk prepared the breakfast since we have to check out at 4:00am. It is beyond my expectation. The facilities at this hotel is a little bit old but the overall stay is satisfied.

Not bad! The suite room is big and clean.”

Position is good. The airport bus drop off and terminal bus back to airport is very near to hotel. If you want to save transport cost (just US $ 2.14 = 50000VND). Nha Trang center is nearby, it has food court and brand name goods to buy. You want go outsise visit. Some taxi is alway waiting roadside.

Nice hotel with great view”

Deluxe room was spacey, with a great view of Nha trang beach. Bed is good and comfy. Wifi works well. The bathroom has a bad smell, though (probably because of bad plumbing with the toilet). Breakfast was just so-so, and skip-able.

GREAT NEW HOTEL”

I travel a lot around Vietnam and this is one of the best hotels I ever stay here. Hotel is located just few steps from main beach road. Around hotel you have many good coffee shops as well private beach which is very clean. This is new hotel so everything is in great shape and clean. Stuff very kind and willing to help you with all kind of your wishes. Restaurant is nice and comfortable for breakfast you can eat like king, buffet is amazing! Swimming pool inside hotel is very comfortable and not to crowded, you can go to swim also late night. Rooms are comfortable during my stay there I sleep in superior double bed and feels like small studio. Everything is very clean!

Nice hotel to stay”

I got some trouble when I check in because the miscommunication. The staff tried to help us to get the best room ever. We are very satisfied about their solving. I'll be back there when I go to Nha Trang next time

Nice Hotel”

I booked the hotel for 1 night and was happy with my stay here. The hotel is located near the beach, only 3 minutes to walk to the beach. My room is large, clean and has a nice balcony with sea view. Hotel staff are helpful and polite. Breakfast at the hotel is great with lots of choices for food. Recommended.

Room with awesome sea view in a wonderful hotel ”

It was the biggest hotel on our trip so far. Very impressive! The room service was absolutely perfect!! The waitresses at the breakfast were a little bit grumpy, but the service boys and receptionists were very helpful. Breakfast buffet was huuuuge! The room had a sea-view window: absolutely awesome waking up during a sunset!!!

Friendly vibe in general,5stars staff performance”

Stay was great. Russian people has a gentle souls,beautiful people, they are trying always to help from the heart to the best advice. If you approach them well, their genuine outcome brakes arrogant attitude,one problem they are can not speak English well. Breakfast great with good variety, defenatly satisfied our Aussie taste. Clean hotel, excellent location, next to best bakery in city and tea house in each corner.

Cheap but worst stay”

Review about Nha Trang Palace Hotel: (3 nights stay) 1. I was given a room with twin bed, although I "booked" double bed and put note at the end of the checkout to Agoda. 2. Check in counter person wants to hold on my passport without letting me to choose to pay deposit of 1million VND. I ask whether can I get my passport because it's important, then he said about the deposit. 3. Second day afternoon, my room was out of power when I got back. I called and the maintenance team have to come and bring a ladder to my room and switch back the power kick off above the ceiling. It's dark and I am exhausted from work and have to wait for 30 minutes for them to be in my room. 4. The team for making up my room did not fill in the shower gel, soap, etc but I was fed up to ask, I used my own that I always brought. 5. There are no iron and iron board or place to iron your clothes, you will be forced to pay for the people to do it for you (laundry team). This is the first hotel I've seen doing this, even cheap/budget hotel have all those items. 6. The English is not good for all the staff and this makes me having a nightmare often there. So please, I am begging you not to stay here. No wonder I got discounts through Agoda, unfortunately I felt like I've been cheated by the hotel.

new hotel large rooms beautiful view great breakfast terrific value”

Can't go wrong with this place, Super value! new hotel large rooms beautiful view great breakfast terrific value

Disappointing stay ”

Before I start I don't give average or bad reviews but I felt this needed honest feedback. Arrived to check in and the staff could not speak English. No instruction given on beach setup eg towels etc. You need a card at the beach area to get a towel and use the hotel sun beds. The pool area was nice with a great view. The hotel is close to some bars but approximately 1.5km from the good restaurants. The room is large as is the bathroom. The lack of information carried through to no folder in room. No room service menu no laundry info nothing. We had to ask a total of 4 times for information but they couldn't or wouldn't understand us so we gave up. The breakfast buffet was average at best. Couldn't understand fried eggs from omelette It seems to be suited to local or Russian guests which some were quite rude. We couldn't wait to leave and it was a disappointing end to our travels. If using just for sleep then definitely but if wanting more than choose another hotel. Wifi was good.