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Nice Swan Hotel Nha Trang

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Very good7.3
Based on 407 reviews
Nice Swan Hotel Nha Trang
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Lobby
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Swimming pool
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8.2 Excellent location
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8.2Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Airport transfer

  • Swimming pool [outdoor]

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Room choices
VIP Suite
...
  • City view
  • 50 m²
  • 1 queen bed
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Standard Double Bed
...
  • No view
  • 22 m²
  • 1 queen bed
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Standard Twin Room
...
  • City view
  • 22 m²
  • 2 semi double beds
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Superior Twin Bed
...
  • City view
  • 25 m²
  • 2 queen beds
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Superior Double Bed
...
  • City view
  • 25 m²
  • 1 queen bed
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Deluxe City View
...
  • City view
  • 40 m²
  • 2 queen beds
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Nearest essentials

Airports
  • 27 kilometers to
  • Cam Ranh International Airport (CXR)
  • 91 kilometers to
  • Dong Tac Airport (TBB)
Public transportation
  • 1.5 kilometers to
  • Nha Trang Railway Station
Hospital or clinic
  • 1.4 kilometers to
  • Phong Mach PhUc Hoi Chuc Nang
Pharmacy
  • 150 meters to
  • Thien Binh 1 Drugstore
Convenience store
  • 850 meters to
  • Rus-Mart Nha Trang
Cash withdrawal
  • 600 meters to
  • ATM

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Verified guest reviews

Agoda Reviews (407)
Booking.com Reviews (115)

4.8

Filter by guest type:
Very good
  • Cleanliness 7.7
  • Facilities 6.6
  • Location 8.2
  • Room comfort and quality 7.5
  • Service 7.1
  • Value for money 7.4
Very good
  • Cleanliness 7.0
  • Facilities 7.3
  • Location 7.7
  • Room comfort and quality 7.0
  • Service 6.8
  • Value for money 7.2
Very good
  • Cleanliness 7.6
  • Facilities 6.2
  • Location 8.3
  • Room comfort and quality 7.5
  • Service 7.0
  • Value for money 7.4
Very good
  • Cleanliness 7.9
  • Facilities 6.8
  • Location 8.3
  • Room comfort and quality 7.6
  • Service 7.2
  • Value for money 7.9
Very good
  • Cleanliness 7.7
  • Facilities 5.8
  • Location 7.9
  • Room comfort and quality 6.7
  • Service 7.2
  • Value for money 6.9
Very good
  • Cleanliness 7.8
  • Facilities 6.7
  • Location 8.3
  • Room comfort and quality 7.4
  • Service 6.8
  • Value for money 7.5
Very good
  • Cleanliness 7.9
  • Facilities 7.5
  • Location 8.2
  • Room comfort and quality 7.8
  • Service 7.2
  • Value for money 7.5
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Room type
  • Standard Double Bed
  • Standard Twin Room
  • Superior Double Bed
  • Superior Twin Bed
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5.6
Lena from United Kingdom
Solo traveler
Standard Double Bed
Stayed 2 nights in August 2017
Awkward but pretty”
When I arrived I said to the receptionists that I have a booking, they were looking at me as if I was supposed to explain myself like they didn't know what they were doing. They checked me in but gave me no information at all, in fact I don't think they even said a word to me apart from 'passport' I handed over my passport and she put a key on the desk and said nothing so I was waiting for her. She looked at me as if expecting me to say something or as if she had just forgot who I was in the past 30 seconds then pointed to the key and said my room number - the hotel has about 12 floors and I had no idea where I was going once I walked to the lift and saw how many floors there were. So I walked back to reception and asked where my room was, she shouts back 'floor 3!'. So i think it's fair to say the staff are extremely bad here, no information no hospitality. The room itself was lovely spacious, air con etc. However there were a few hairs in the bed. There isn't room service as they advertise, and the 'mini bar' is a bottle of water in the fridge. I didn't even see the pool as no one told me where it was and I don't even know if they do food or drink as no one told me. So if the owner or manager reads this review, please train your staff.
Reviewed September 01, 2017
1 traveler found this review helpful. Did you? |
8.4
Susanne from Vietnam
Group
Standard Twin Room
Stayed 2 nights in August 2017
Okay”
The room was really clean and comfortable! You can enjoy it! But we have a little problem, because in the first room we can't lock the door and the staff need a lot of time to handle this. ( we have to ask a few times). Sometimes we thougt that the staff is overstrained. The hotel is good locadet. The Pool is ok, but small.
Reviewed August 26, 2017
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7.2
Trang from Vietnam
Family with young children
Superior Twin Bed
Stayed 2 nights in July 2017
Good”
Best
Reviewed July 22, 2017
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8.0
Uyen from Vietnam
Group
Superior Twin Bed
Stayed 2 nights in June 2017
Good location, nice staff”
Its really closed to the beach, night market, and easy/cheap to reach out the center by taxi. The superior room is quite comfortable and clean. However, there is a minor thing that it does not have the garbage can in the room and there is no free water bottles for guests. In short, it still deserves for the money and convenient for moving around.
Reviewed June 27, 2017
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9.2
Heather from Canada
Solo traveler
Standard Double Bed
Stayed 2 nights in May 2017
Will be staying there again ”
Nice place, no restaurant and the pool is currently undergoing reconstruction.
Reviewed May 28, 2017
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6.4
Martin from Germany
Couple
Standard Twin Room
Stayed 2 nights in May 2017
Over all ok”
Quite a bit much noise the next years, due to a construction site of a new scyscraper, but the rooms off the road are OK.
Reviewed May 18, 2017
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7.6
Kwok from Hong Kong
Couple
Superior Double Bed
Stayed 1 night in March 2017
Value for money, small local hotel at good location”
Just stay one night. The room is spacious. Around the corner, you can find seafood restaurants, foot massage shops, cafe, local food and night market. The location is perfect. Value for money. But the wifi is soso.
Reviewed March 16, 2017
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6.8
MIAW from Malaysia
Couple
Standard Double Bed
Stayed 4 nights in September 2016
Strategic location”
The location is very strategic to the Challenge Vietnam Triathlon race at Nha Trang
Reviewed February 11, 2017
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9.2
Wendy from Canada
Family with teens
Superior Twin Bed
Stayed 4 nights in January 2017
Super clean,excellent location and comfortable bed”
Super clean and comfortable beds. It is 1 block from the beach and close to everything. I would definitely stay here again
Reviewed January 30, 2017
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8.4
Harry from United Kingdom
Couple
Standard Double Bed
Stayed 2 nights in January 2017
Good stay - few disappointed ”
Good stuffs: •There was a bed so u could go to sleep very well and did not have to use floor. • There was a ceiling so not get wet from rain. • We had a door that close. • Curtain block out sun and window block out people from climb in. • Bathroom so could wash if wanted to. • Had toilet so could go to the toilet if need. • Swimming pool which made you wet if you go inside it. • Sun bed for going to bed in sun - no blanket so bring sheet from room if need. Bad stuffs: •Staffs were not very friendly to my dog. •Everybody said there were lots of staffs. I see no Staffordshire Terriers once. Disappointed. • The aircon got very cold when on coldest setting. Had to turn up sometimes because got to cold. • The shower got me very wet. • Saw rat in restaurant on floor. Was not on plate and wanted for dinner. • Hotel had good wifi but I did not want.
Reviewed January 14, 2017
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