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Nilai Springs Resort Hotel
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7.0 Very good guest rating
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"I love the room I love the pool.. Great place for my short..."

johanaMalaysia
Golf course [on-site]
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6.9 Good location
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6.9Location

Nilai Springs Resort Hotel

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Very good
Based on 245 reviewsSee what guests said
7.0
  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Air conditioning

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Room choices
Deluxe Room
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  • 39 m²/420 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
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Superior Room
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  • 36 m²/388 ft²
  • Non-smoking
  • 2 single beds
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Verified guest reviews

Agoda Reviews (245)
Filter by guest type:
Cleanliness7.4
Facilities7.0
Location6.9
Room comfort and quality7.0
Service7.2
Value for money6.9
Provided by verified guests of Agoda
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Showing 222 verified guest comments
12345
6.4
Han from Brunei Darussalam
Family with teens
Deluxe Room
Stayed 1 night in November 2017
No a good to stay
1. The room with old look even the furniture need to upgrade. 2. Room no soundproof where people walk along the corridor and chat can easy hear. 3. Hotel charge me MYR$300 for no reason. Currently raise dispute and hopefully the hotel can refund the money back. 4. The Korea and Japanese restaurant food rated is 2 out of 10. No up to standard.
Reviewed November 24, 2017
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8.0
Winston from Singapore
Couple
Deluxe Room
Stayed 2 nights in September 2017
Rooms are BIG
BIG and spacious rooms. Balcony has a tub with is great
Reviewed November 21, 2017
THANK YOU FOR YOUR RESPONSE. WE APPRECIATE YOUR COMMENTS VERY MUCH.
Responded November 23, 2017
Nilai Springs Resort Hotel
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6.0
KHAIRUL from Malaysia
Business traveler
Deluxe Room
Stayed 3 nights in March 2017
Staff need to be slapped.
Impolite staff. Worse is working at front desk. Not even smiling.. no welcome greetings.. called guests to check out or asking for an extension when actually I booked for 3 nights.. it's the choice of words i guess because all in all the place was great but the staff really need to have a happy life.
Reviewed September 04, 2017
Dear Mr. Khairul, Thank you for your comment. We apologize for the problem you encountered on your last stay in our hotel. We rarely come across this issue. We will improve our service skills and training hereafter.
Responded November 23, 2017
Nilai Springs Resort Hotel
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5.6
Ammar from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in June 2017
Above average
Too expensive for the location. Room was huge. I believe this hotel is catered for golfers hence the price. But get a corner room, with outside private pool or should i say pond? as its too narrow. But all good. Would stay if have to work in nilai again.
Reviewed July 26, 2017
2 travelers found this review helpful. Did you?|
7.2
Sharifah from Malaysia
Family with young children
Deluxe Room
Stayed 3 nights in July 2017
The facilities are great, but the staff were a little bit disappointing
We arrived at the hotel at night, around 11 PM. The staff at the counter was just gave us a key to our room. That is basically the only thing he did. He never let us know anything like, wifi password (we found out later that we did not need password to access to wifi, after we asked the staff at the counter tomorrow morning), and he never bother to explain where we were supposed to have our breakfast or lunch or even dinner if we choose to have them in the hotel. The bellboy however, he is very nice. Always have a nice and welcoming smile whenever we passed him. Especially the one that on duty the night we arrived.
Reviewed July 23, 2017
1 traveler found this review helpful. Did you?|
7.6
yew from Malaysia
Family with young children
Superior Room
Stayed 1 night in May 2017
Very good
Good for relaxing located at area good environment,
Reviewed June 01, 2017
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7.6
Lim from Malaysia
Couple
Superior Room
Stayed 1 night in April 2017
Unfriendly and unprofessional receptionist
Overall we are happy with the room and the hotel. But we are absolutely upset with the service and attitude of the receptionist(Malay lady with black coat).
Reviewed April 06, 2017
1 traveler found this review helpful. Did you?|
5.2
SARUTE from Thailand
Family with teens
Superior Room
Stayed 6 nights in March 2017
The room price is pay in full but not B/F.
We're not appreciate the service. The room price is pay in full but not B/F.
Reviewed March 21, 2017
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8.8
johana from Malaysia
Family with young children
Deluxe Room
Stayed 1 night in March 2017
I love it..
I love the room I love the pool.. Great place for my short vacay
Reviewed March 20, 2017
1 traveler found this review helpful. Did you?|
6.4
TENG from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in March 2017
need maintenance
a bit run down this hotel
Reviewed March 16, 2017
1 traveler found this review helpful. Did you?|
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Nilai Springs Resort Hotel
|Very good 7.0
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