The hotel will charge the prepayment deposit anytime after the reservation is made.
A prepayment deposit via online credit card payment link provided and/or via bank transfer is required to secure your reservation. The property will contact you after you book, to provide any online credit card payment link/bank transfer instructions.
Security deposit/Incidental Fee: A refundable security deposit of AED 2000 or equivalent in any other currency will be collected by pre-authorizing the debit/credit card on arrival to cover any loss/damage that might occur during stay. The amount will be refunded on the sole condition, that no items have been lost/damaged during your stay.
Deductions, if any, will be made as per the items lost/damaged and Nirvana Dubai reserves the right to charge whatever it deems appropriate for such items and the right to prevent access to the property booked by any guest who does not pay the Security Deposit in full upon check-in. In such an instance, no refund of the booking amount will be provided either.
Please note that guests need to re-add their credit card information in the link provided by the property after the booking is made, to complete the booking process. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Nirvana Holiday Home - Murjan 5 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the full amount of the reservation is due before arrival. Nirvana Holiday Homes will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to collect keys, will be emailed to you. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.