Location rating score
"Check in and check out was efficient and was greeted by the staff."
100 meters to public transportation
Located in heart of Fukuoka
Free Wi-Fi in all rooms!
|Value for money||8.5|
|Distance to city center||0.1 KM|
|Nearest airport||Fukuoka Airport (FUK)|
|Distance to airport||2.5 km|
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
For those who wish to drive their own cars, Nishitetsu Hotel CROOM Hakata has a car park that's close to the hotel. Parking is available for a fee of 1500 JPY per day. If you're looking for an easy way to get around Fukuoka with private transportation, the hotel can arrange taxi service.
Start your mornings right, with the continental and buffet breakfast options offered at Nishitetsu Hotel CROOM Hakata. Asian breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 1200 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
Nishitetsu Hotel CROOM Hakata features 3 on-site restaurants for your dining convenience. Western cuisine is available for guests.
Nishitetsu Hotel CROOM Hakata does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
"Good selection and quality for the buffet breakfast."
June 3, 2019
"Great to relax here after a full day of activities."
June 3, 2019
"Hotel keep in good condition and good services."
February 29, 2020
Situated in Hakata, Nishitetsu Hotel CROOM Hakata is the perfect place to experience Fukuoka and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. Also within easy reach are Hakata Deitos, JR Hakata City Amu Plaza Hakata, Statue of Kyushu Railway Place of Origin.
Simply put, all the services and amenities you have come to expect from Nishitetsu Hotels are right in the comfort of your own home. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, and fax machine.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find humidifier, towels, carpeting, slippers, television LCD/plasma screen. The complete list of recreational facilities is available at the hotel, including sauna, hot spring bath, spa, and massage. Nishitetsu Hotel CROOM Hakata is a smart choice for travelers to Fukuoka, offering a relaxed and hassle-free stay every time.
"New, clean, nice breakfast and facilities for guests."
April 15, 2018
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-5 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 6 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Nishitetsu Hotel CROOM Hakata
Show reviews that mention
Great staff, great value”
I stayed at Croom Hakata many times and it is always great. The staff is incredibly kind and helpful. Some of them don't speak English but they will do their best to accommodate you in any ways possible. The facility is super clean and the Onsen is great. Location is 2 minutes walk from Hakata station, thus very central. One of the best hotel in town. (My only concern is that some American business guys really behaved rudely with the staff because they didn't speak English... Let me remind you that you are in THEIR country! When in Japan, do what Japanese do, period! Don't come and spoil harmony and quality of service with your psychotic behavior, we don't need you... ;-)
Gem of a find!”
I can't run out of good things to say about this hotel. I got the solo room located at the ladies' exclusive floor and stayed for two nights. I loved the interior of the room! Furniture are custom-made to maximize space. Pillows and bed are comfortable. There is a laundromat located on the same floor so it's perfect for travelers who will be moving on to other parts of Japan; no need to bring too many clothes. There is also an ice maker so I enjoyed all my drinks in spite of the summer heat. The foot massager inside the bedroom was a nice touch. The Onsen is a special treat after a long day exploring. Best of all, Hakata station is just a walking distance. I'm in Hiroshima right now and will be coming back to this hotel as I head back to Fukuoka. I highly recommend this place to anyone traveling to Fukuoka not only for the many amenities I just mentioned, but also for convenience and to save you from transporation cost as it is centrally located. My favorite hotel in Japan so far!
Grand and very luxury hotel ”
We have met great staffs who gave us very pretty services. And also gained very luxury facilities - moreover we are appreciated all premium services such as onsen room, massaging chair etc. We love Nishitetsu Hotel Croom.
Impressed with the hotel from the moment i stepped in... Lobby was artistically decorated and staffs are extra friendly. I literally can sit at the comfy communication corner all day. Foot and back massage machine is provided in the ladies room that i booked, and they even give socks for foot massage usage!! Onsen is soooo big and beautiful with both indoor and outdoor area, where even the changing room is awesome! With massage chair also available, it is like a mini spa area. The hotel is located very near to Hakata station and has convenient store downstairs so finding local food can never be easier. Will definitely return to this hotel if i step foot in Hakata again.
Small room but Good location. ”
Booked 2 rooms for the last night of my 6 days trip. Hotel is right next to the bus station, which is very convenient if taking bus from/to Hakata airport or other places in Kyushu. JR or Metro station is also few minutes away. Lawson is right below. Rooms were relatively small when compared to those I stayed in the past few nights. Bed were comfortable and hard and soft pillows were provided. Hot water (shower) supply was steady and sufficient. One of the room were closer to the train railway where you hear the noise even window is closed. Noise insulation to the hallway was good. Didn't tried the onsen. Staff were helpful and check in/out was efficient. Great that they kept my suitacases for a day before check in. Unfortunately was told that they can't help me make reservation for restaurant (not the hotel restaurant), so have to ask another hotel to help me. Would recommend for those who want to stay closer to the bus terminal and JR station, and don't mind the size of room
Best hotel in Fukuoka, very impressive.”
Best hotel in Fukuoka, very impressive. Good service from staffs. Good choices of breakfast, very delecious. Good price. Good location close to Hakata bus terminal. Good facilities; onsen, etc. I'll be back to stay again for sure.
Exceptional in every way!”
Super clean, entry and reception felt like a luxury hotel. Room was more than adequate by Japanese standards and had functioning climate control. We were on the side of the hotel away from the train tracks, but the room was pretty sound insulated. The onsen, which was pleasant and convenient just pushes the value of this property over the top! Plus, the location is incredible- a five minute walk directly into Hakata Station. It is hard to imagine how a better value for the price is even possible!
Nothing else I would ask for!”
Excellent Excellent Excellent! Yes, that's it. I would give 10/10! Once I stepped in to the hotel lobby, I could tell that the other parts would be also nice. I kind of know that this hotel was renovated. They did it very very well. Location, brilliant! Walked just 2 minutes to Hakata station. Room cleanliness, excellent! facilities, great! They have big Onsen. I did use it for 2 nights after my long days out of town. The Onsen part connects to Lawson! Next to Lawson is Izakaya. And they have foot massage machine in the room. The hallway on the ladies floor was bright and overall hotel ambience was just great. What else would I ask for? I will definitely stay here again and recommend my friends and family to stay here too.
Nice hotel near Hakata station”
New hotel with nice interior near Hakata station. Room size not large same as orthers hotels in Japan but very clean and comfortable. Very good choice for staying in Fukuoka.
Overall, I had a very pleasant stay at this hotel. Location was perfect as it is right across Hakata bus & metro station, as well as the huge mall. The room was impeccably clean and well-kept. The onsen on the basement floor was very nice too. I fully enjoyed my stay and would definitely stay here again whenever I visit Hakata. *The Korean speaking receptionist at the check-in counter was very helpful and kind. Thank you again!
Location: Good. Around 5 min walk from the Hakata station and 2 min walk from the central bus terminal. Room: Nice and clean. I've booked the room in ladies floor and the room is fully equipped with ALL the facilities, including hair dryer, curling iron, foot massage machine and massage pillow!! There's a relax area with sofa and massage machines. I enjoy it very much!! Also, the snacks the hotel provided is great! Bathroom: Bigger than the average of Japan business hotels. Service: Good.
Geeat hotel that's right next to the subway. ”
I loved that the Hotel was easy to get to from the airport. The hotel was beautiful and clean. My room was clean and bed was comfortable. I like the little cake snack I was given at check in. The free onset was the icing on the cake. For breakfast, I chose the Japanese style and it was delicious and filling. The only thing I thing I would say was a con was the size of the room . But that is a purely western thing for big rooms. I really had no problem with the room size as I could move freely. Plus the bed was big enough for me and thatywhat really matters. I would definitely stay here again anytime I go to Fukuoka.
Bus company's own hotel”
This hotel has the sama nama as the Nishitetsu Bus Service In Kyushu. It Is located right across the road from the basement Bus terminal at JR Hakata station. Therefore bus, train and subway are all a stone's throw away, thus a good location to stay.
Location, facility, kindness max.”
Located just behind Hakata Station. The spa facility is very good. Have a kind staff I'm satisfied with the hotels. If I visit Fukuoka again I'm going to find it again.
Great place and exellent service near Hakata station”
Very clean and comfy place. The hotel is very new and has onzen on its property. My friend and I got to stay on lady floor and we felt very safe. The hotel is less than 400meters from Hakata station. It is very convenient to travel by JR or bus. The service is flawless. Vote this place for best in Hakata!! We will definitel come back.
Clean, modern hotel at a busy location”
This hotel is recommended by a friend. Location is great. It is next to the hakata station, where there is different means of transportation, lots of food, lots of shops. This hotel is modern. New facilities, clean and comfy rooms. Enjoyed the room shower facility much. Only the room a bit small. Discounted parking is offered to the guest
Loved the in-house onsen!! well provided with toiletries. The hotel met my requests for a quiet room on a high floor coz I'm a light sleeper. I could access drinks vending machines and ice cube machines whenever I wanted cold drinks. One fallback is that the room is smallish for even 1 person with luggage. Another is that I asked hotel staff for bus information to Fukuoka airport but he was unable to give me any information.
Good. 3 min walk to Hakata Train station and bus terminal. Bus terminal has a 100yen bus where you can travel to various stops in city areas for 100 yen only each time. Staff in hotel were very friendly and can understand basic English. Bathtub in hotel room had tissue paper in it on the first day I moved in and toilet lacks a rubbish bin but rest of room was clean.
large room, wonderful open bath, good location”
i booked a twin room (for 4 nights ) which is spacious enough to open a 28, 26-inch and hand-carry luggage simultaneously. Bed and pillow is of good quality. Open bath is large and wonderful which have both indoor and outdoor hot bath, plus a cold bath. Staff provide good service which can communicate good in english. Location is also good which is 5 minutes walk to Hakata JR station and just opposite to Hakata bus terminal. Will definitely revisit for next trip.
Beauitfully renovated hotel w/ great onsen”
Loved my two night stay at Croom. Hotel has been newly renovated and the onsen was awesome. I'm a big fan of onsens and it's right up there with the best I've experienced.