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Nishitetsu Hotel CROOM Hakata
Nishitetsu Hotel CROOM Hakata
Nishitetsu Hotel CROOM Hakata
Nishitetsu Hotel CROOM Hakata
Nishitetsu Hotel CROOM Hakata
Nishitetsu Hotel CROOM Hakata
Nishitetsu Hotel CROOM Hakata

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8.8

Excellent

3,844 reviews

3,844 reviews

Housekeeping70
Breakfast13
Shops5

Hotel keep in good condition and good services.

Kam
- Feb 29, 2020
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Hundred Yen Shop

60 m

Daiso Hakata Bus Terminal

100 m

Sun Plaza Underground Mall

230 m

Amu Plaza Hakata

240 m

Kurodabushizo

240 m

Popular landmarks
Hakata Station

320 m

Tōchō-ji

620 m

Kushida Shrine

860 m

Nakasu Yatai

1.1 km

Tenjin Underground Shopping Center

1.9 km

Closest landmarks
Korea National Tourism Organization

230 m

Fukuoka City Tourist Information Center (Hakata Station)

240 m

Hakata Station

320 m

Statue of Kyushu Railway Place of Origin

320 m

Ming

320 m

Nishitetsu Hotel CROOM Hakata

1-17-6 Hakataekimae, Hakata, Fukuoka, Japan, 812-0011 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. It's centrally located in Hakata only 100 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Ohori Park. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

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Highlights

Sparkling clean

Located in heart of Fukuoka

Front desk [24-hour]

Excellent breakfast

100 meters to public transportation

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Luggage storage

Spa

Spa

Luggage storage

Contactless check-in/out

This property is in high demand!

3 travelers have booked today.

Value for money8.5
Distance to city center0.1 KM
Location rating9.3
Nearest airportFukuoka Airport (FUK)
Distance to airport2.5 km

Rooms available at Nishitetsu Hotel CROOM Hakata

Excellent
Room comfort & quality

8.3

Twin Room Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Twin Room Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Double Room Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Business Single Room
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Ladies' Single Room
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Ladies Twin Room - Non-Smoking
...
  • Room size: 21 m²/226 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Single Room - Smoking
...
  • Room size: 14 m²/151 ft²
  • City view
Enter dates to see prices
Standard Single Room
...
  • Room size: 15 m²/161 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices
Single Room - Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • City view
Enter dates to see prices
Standard Single Room
...
  • Room size: 15 m²/161 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Nishitetsu Hotel CROOM Hakata?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Nishitetsu Hotel CROOM Hakata?

For those who wish to drive their own cars, Nishitetsu Hotel CROOM Hakata has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 1500 JPY per day. If you're looking for an easy way to get around Fukuoka with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Nishitetsu Hotel CROOM Hakata?

Start your mornings right, with the continental and buffet breakfast options offered at Nishitetsu Hotel CROOM Hakata. Asian breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 1500 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Nishitetsu Hotel CROOM Hakata?

Nishitetsu Hotel CROOM Hakata features 3 on-site restaurants for your dining convenience. Western cuisine is available for guests.

What is the smoking policy at Nishitetsu Hotel CROOM Hakata?

Nishitetsu Hotel CROOM Hakata does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest airport to Nishitetsu Hotel CROOM Hakata?

The closest airport to Nishitetsu Hotel CROOM Hakata is Fukuoka Airport, 2.5 km away.

What is the closest train, metro, or bus station to Nishitetsu Hotel CROOM Hakata?

The closest train, metro, or bus station is Hakata Bus Terminal, 100 m away from Nishitetsu Hotel CROOM Hakata.

What restaurants are nearby Nishitetsu Hotel CROOM Hakata?

Nishitetsu Hotel CROOM Hakata’s neighborhood is Hakata which includes popular restaurants such as Tsubohachi Nishitetsu Inn Hakata, Jakokujira and Reseria.

What popular shopping places are close to Nishitetsu Hotel CROOM Hakata?

Nishitetsu Hotel CROOM Hakata is located in Hakata area which features shopping places such as JR Hakata City Amu Plaza Hakata, Hakata Deitos and Kitte Hakata.

What are popular attractions near Nishitetsu Hotel CROOM Hakata?

Nishitetsu Hotel CROOM Hakata is located in Hakata area, which is famous for attractions such as Kushida Shrine, Hakata Station and Nakasu Yatai.

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Explore the neighborhood

What people love about Nishitetsu Hotel CROOM Hakata

  • 7.6

    Very good

    "Hotel keep in good condition and good services."

    Kam

    |

    February 29, 2020

  • 10

    Exceptional
    Staff 

    "Helpful staffs, relaxing onsen, a great choice near Hakata station, will recommend to friends~"

    Hui

    |

    January 31, 2020

  • 10

    Exceptional
    Location

    "Exceptional location!"

    Davin

    |

    December 14, 2019

Property ranking|Compared to 1,037 Fukuoka properties
See all rankings
Location score
9.3/10
Cleanliness score
9/10
Room comfort score
8.3/10
Service score
8.9/10
Better than
97
%
of Fukuoka properties
Better than
93
%
of Fukuoka properties
Better than
93
%
of Fukuoka properties
Better than
92
%
of Fukuoka properties
Overall rating:

8.9

Excellent
3,361 reviews
Cleanliness
9.0
Facilities
9.0
Location
9.3
Read all reviews >
What travelers say they love:
Facilities also very new, with excellent hot spring public b...
Ye from China
Business traveler
More about Nishitetsu Hotel CROOM Hakata

More about Nishitetsu Hotel CROOM Hakata

Nishitetsu Hotel CROOM Hakata

Nishitetsu Hotel CROOM Hakata is the perfect choice for travelers who want to take in the sights and sounds of Fukuoka. Experience an urban escape in Fukuoka with a stay at Nishitetsu Hotel CROOM Hakata, with its exceptional location right in the city center. Go beyond the touristy and get deeper into the offerings of Fukuoka with a stay at Nishitetsu Hotel CROOM Hakata, located merely 3.9 km from Ohori Park. Ready to explore without hassle? Find yourself just 100 m away from Hakata Bus Terminal when you stay at Nishitetsu Hotel CROOM Hakata.
Nishitetsu Hotel CROOM Hakata offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Fukuoka even more convenient. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Nishitetsu Hotel CROOM Hakata guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as television and in-room video streaming is provided for guests in some selected rooms. The hotel also offers a refrigerator and a coffee or tea maker in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Nishitetsu Hotel CROOM Hakata. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Nishitetsu Hotel CROOM Hakata has vending machines for 24-hour available light snacks and drinks.
Recreational facilities at Nishitetsu Hotel CROOM Hakata are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, steam room, spa and sauna. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.


Around the property

Take some time to explore Fukuoka during your stay at the hotel. The best way to remember your time in Fukuoka is with a nice gift at Tenjin Underground Shopping Center located about 1.8 km away. Get a photograph of yourself in front of Hakata Station located 310 m away, a must-see for anyone visiting Fukuoka.


Reasons to stay here

Guests who stayed here rated the facilities above 97% of other accommodations in the city.
This hotel scores higher than 92% of the city's accommodations for cleanliness.
This accommodation is highly recommended for its location, scoring higher than 97% of other options in the city.

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Amenities and facilities
Excellent
Facilities

9

Most talked about facilities

Housekeeping

57 mentions

Breakfast

28 mentions

Internet

9 mentions

Food & Dining

3 mentions

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Restaurants
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area

For the kids

  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Refrigerator
  • Towels
Food and dining
Restaurants on site

Giardino

  • Menu: A-la-carte

Jako Kujira

  • Cuisine: Asian
Location
1-17-6 Hakataekimae, Hakata, Fukuoka, Japan, 812-0011
Exceptional
Location

9.3

Airports

  • Fukuoka Airport (FUK)
    2.5 km 12 min drive
  • Saga Airport (HSG)
    50.0 km

Public transportation

  • Hakata Bus Terminal
    110 m
  • Fukuoka City Subway
    280 m

Hospital or clinic

  • Fukuokashimin Hospital
    1.4 km

Shopping

  • Tenjin Underground Shopping Center
    1.9 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    110 m 5 min drive
What's nearby

Popular landmarks

  • JR Hakata City Amu Plaza Hakata
    290 m
  • Hakata Station
    320 m
  • Tōchō-ji
    620 m
  • Kushida Shrine
    860 m
  • Nakasu Yatai
    1.1 km
  • Tenjin Underground Shopping Center
    1.9 km
  • Ohori Park
    3.9 km
  • FUKUOKA PayPay Dome
    5.4 km
  • Fukuoka Tower
    6.3 km
  • Uminonakamichi Seaside Park
    9.1 km

Nearby landmarks

  • Hundred Yen Shop
    60 m
  • Daiso Hakata Bus Terminal
    100 m
  • Hakata Bus Terminal
    110 m
  • Korea National Tourism Organization
    230 m
  • Sun Plaza Underground Mall
    230 m
  • Amu Plaza Hakata
    240 m
  • Fukuoka City Tourist Information Center (Hakata Station)
    240 m
  • Kurodabushizo
    240 m
  • Joten-ji Dori
    250 m
  • Fukuoka City Subway
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests booking a room with breakfast can choose between a Japanese -Western buffet at Giardino restaurant or choose a Japanese set menu at Asian Isogai Jyako Kujira restaurant.
  • Children 3 years and over are considered as adults.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center0.1 KM
  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)1500 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of floors14
  • Number of restaurants3
  • Number of rooms 503
  • Room voltage100
  • Year property opened2006
  • Most recent renovation2016

Parking

  • Daily parking fee1500 JPY
Property announcements

City accommodation tax will be enforced from April 1, 2020 and will be collected upon check-in. The accommodation tax rate per person per night is as follows:

In Fukuoka City, tax of JPY 200 will be charged for room rates of JPY 19,999 and under per night, and tax of JPY 500 will be charged for room rates of JPY 20,000 and over per night.

In Fukuoka Prefecture excluding Fukuoka City, tax of JPY 200 will be charged for all room rates.

Reviews of Nishitetsu Hotel CROOM Hakata from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.0
Facilities9.0
Location9.3
Room comfort and quality8.3
Service8.9
Value for money8.5
High score for Fukuoka
Rating
9+ Exceptional (1,137)
8-9 Excellent (413)
7-8 Very Good (376)
6-7 Good (97)
<6 Below Expectation (76)
Time of the year
Mar - May (660)
Jun - Aug (465)
Sep - Nov (404)
Dec - Feb (570)
All guests (3,361)
All room types
All languages

Show reviews that mention 

Showing 2,099 verified guest comments
12345
10.0
Exceptional
David from China
Business traveler
Double Room Non-Smoking
Stayed 1 night in March 2018

Great staff, great value”

I stayed at Croom Hakata many times and it is always great. The staff is incredibly kind and helpful. Some of them don't speak English but they will do their best to accommodate you in any ways possible. The facility is super clean and the Onsen is great. Location is 2 minutes walk from Hakata station, thus very central. One of the best hotel in town. (My only concern is that some American business guys really behaved rudely with the staff because they didn't speak English... Let me remind you that you are in THEIR country! When in Japan, do what Japanese do, period! Don't come and spoil harmony and quality of service with your psychotic behavior, we don't need you... ;-)

Reviewed April 09, 2018

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10.0
Exceptional
JENNY from Philippines
Solo traveler
Ladies' Single Room
Stayed 2 nights in August 2017

Gem of a find!”

I can't run out of good things to say about this hotel. I got the solo room located at the ladies' exclusive floor and stayed for two nights. I loved the interior of the room! Furniture are custom-made to maximize space. Pillows and bed are comfortable. There is a laundromat located on the same floor so it's perfect for travelers who will be moving on to other parts of Japan; no need to bring too many clothes. There is also an ice maker so I enjoyed all my drinks in spite of the summer heat. The foot massager inside the bedroom was a nice touch. The Onsen is a special treat after a long day exploring. Best of all, Hakata station is just a walking distance. I'm in Hiroshima right now and will be coming back to this hotel as I head back to Fukuoka. I highly recommend this place to anyone traveling to Fukuoka not only for the many amenities I just mentioned, but also for convenience and to save you from transporation cost as it is centrally located. My favorite hotel in Japan so far!

Reviewed August 04, 2017

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9.7
Exceptional
supaporn from Thailand
Family with teens
Double Room Non-Smoking
Stayed 4 nights in February 2016

Grand and very luxury hotel ”

I love very nice staff, grand room and reasonable price room.

We have met great staffs who gave us very pretty services. And also gained very luxury facilities - moreover we are appreciated all premium services such as onsen room, massaging chair etc. We love Nishitetsu Hotel Croom.

Reviewed February 22, 2016

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10.0
Exceptional
Chloe from Malaysia
Business traveler
Ladies' Single Room
Stayed 1 night in October 2018

Fantastic hotel”

Impressed with the hotel from the moment i stepped in... Lobby was artistically decorated and staffs are extra friendly. I literally can sit at the comfy communication corner all day. Foot and back massage machine is provided in the ladies room that i booked, and they even give socks for foot massage usage!! Onsen is soooo big and beautiful with both indoor and outdoor area, where even the changing room is awesome! With massage chair also available, it is like a mini spa area. The hotel is located very near to Hakata station and has convenient store downstairs so finding local food can never be easier. Will definitely return to this hotel if i step foot in Hakata again.

Reviewed November 21, 2018

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9.2
Exceptional
Suet from Hong Kong SAR, China
Solo traveler
Business Single Room
Stayed 1 night in April 2017

Small room but Good location. ”

Booked 2 rooms for the last night of my 6 days trip. Hotel is right next to the bus station, which is very convenient if taking bus from/to Hakata airport or other places in Kyushu. JR or Metro station is also few minutes away. Lawson is right below. Rooms were relatively small when compared to those I stayed in the past few nights. Bed were comfortable and hard and soft pillows were provided. Hot water (shower) supply was steady and sufficient. One of the room were closer to the train railway where you hear the noise even window is closed. Noise insulation to the hallway was good. Didn't tried the onsen. Staff were helpful and check in/out was efficient. Great that they kept my suitacases for a day before check in. Unfortunately was told that they can't help me make reservation for restaurant (not the hotel restaurant), so have to ask another hotel to help me. Would recommend for those who want to stay closer to the bus terminal and JR station, and don't mind the size of room

Reviewed April 19, 2017

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10.0
Exceptional
Waikoon from Thailand
Couple
Stayed 4 nights in April 2016

Best hotel in Fukuoka, very impressive.”

Best hotel in Fukuoka, very impressive. Good service from staffs. Good choices of breakfast, very delecious. Good price. Good location close to Hakata bus terminal. Good facilities; onsen, etc. I'll be back to stay again for sure.

Reviewed April 23, 2016

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10.0
Exceptional
Steven from United States
Couple
Stayed 2 nights in March 2016

Exceptional in every way!”

Super clean, entry and reception felt like a luxury hotel. Room was more than adequate by Japanese standards and had functioning climate control. We were on the side of the hotel away from the train tracks, but the room was pretty sound insulated. The onsen, which was pleasant and convenient just pushes the value of this property over the top! Plus, the location is incredible- a five minute walk directly into Hakata Station. It is hard to imagine how a better value for the price is even possible!

Reviewed April 07, 2016

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10.0
Exceptional
Pichayanee from Thailand
Solo traveler
Ladies' Single Room
Stayed 2 nights in February 2016

Nothing else I would ask for!”

Excellent Excellent Excellent! Yes, that's it. I would give 10/10! Once I stepped in to the hotel lobby, I could tell that the other parts would be also nice. I kind of know that this hotel was renovated. They did it very very well. Location, brilliant! Walked just 2 minutes to Hakata station. Room cleanliness, excellent! facilities, great! They have big Onsen. I did use it for 2 nights after my long days out of town. The Onsen part connects to Lawson! Next to Lawson is Izakaya. And they have foot massage machine in the room. The hallway on the ladies floor was bright and overall hotel ambience was just great. What else would I ask for? I will definitely stay here again and recommend my friends and family to stay here too.

Reviewed February 09, 2016

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9.6
Exceptional
Khongsak from Thailand
Group
Stayed 2 nights in March 2016

Nice hotel near Hakata station”

New hotel with nice interior near Hakata station. Room size not large same as orthers hotels in Japan but very clean and comfortable. Very good choice for staying in Fukuoka.

Reviewed April 03, 2016

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10.0
Exceptional
Jieun from South Korea
Solo traveler
Stayed 2 nights in January 2019

Highly recommended”

Overall, I had a very pleasant stay at this hotel. Location was perfect as it is right across Hakata bus & metro station, as well as the huge mall. The room was impeccably clean and well-kept. The onsen on the basement floor was very nice too. I fully enjoyed my stay and would definitely stay here again whenever I visit Hakata. *The Korean speaking receptionist at the check-in counter was very helpful and kind. Thank you again!

Reviewed January 29, 2019

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9.2
Exceptional
HUI from Taiwan
Solo traveler
Ladies' Single Room
Stayed 1 night in March 2017

Exceptional”

Location: Good. Around 5 min walk from the Hakata station and 2 min walk from the central bus terminal. Room: Nice and clean. I've booked the room in ladies floor and the room is fully equipped with ALL the facilities, including hair dryer, curling iron, foot massage machine and massage pillow!! There's a relax area with sofa and massage machines. I enjoy it very much!! Also, the snacks the hotel provided is great! Bathroom: Bigger than the average of Japan business hotels. Service: Good.

Reviewed March 30, 2017

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9.6
Exceptional
Adama from United States
Solo traveler
Double Room Non-Smoking
Stayed 1 night in November 2016

Geeat hotel that's right next to the subway. ”

I loved that the Hotel was easy to get to from the airport. The hotel was beautiful and clean. My room was clean and bed was comfortable. I like the little cake snack I was given at check in. The free onset was the icing on the cake. For breakfast, I chose the Japanese style and it was delicious and filling. The only thing I thing I would say was a con was the size of the room . But that is a purely western thing for big rooms. I really had no problem with the room size as I could move freely. Plus the bed was big enough for me and thatywhat really matters. I would definitely stay here again anytime I go to Fukuoka.

Reviewed November 19, 2016

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8.4
Excellent
Kamarul from Singapore
Business traveler
Business Single Room
Stayed 1 night in April 2016

Bus company's own hotel”

This hotel has the sama nama as the Nishitetsu Bus Service In Kyushu. It Is located right across the road from the basement Bus terminal at JR Hakata station. Therefore bus, train and subway are all a stone's throw away, thus a good location to stay.

Reviewed June 20, 2016

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10.0
Exceptional
Ji from South Korea
Solo traveler
Business Single Room
Stayed 2 nights in June 2017

Location, facility, kindness max.”

Located just behind Hakata Station. The spa facility is very good. Have a kind staff I'm satisfied with the hotels. If I visit Fukuoka again I'm going to find it again.

Reviewed February 07, 2018

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10.0
Exceptional
Pimkae from Thailand
Solo traveler
Stayed 1 night in May 2016

Great place and exellent service near Hakata station”

Very clean and comfy place. The hotel is very new and has onzen on its property. My friend and I got to stay on lady floor and we felt very safe. The hotel is less than 400meters from Hakata station. It is very convenient to travel by JR or bus. The service is flawless. Vote this place for best in Hakata!! We will definitel come back.

Reviewed May 15, 2016

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9.2
Exceptional
Wing from Hong Kong SAR, China
Couple
Double Room Non-Smoking
Stayed 2 nights in November 2016

Clean, modern hotel at a busy location”

This hotel is recommended by a friend. Location is great. It is next to the hakata station, where there is different means of transportation, lots of food, lots of shops. This hotel is modern. New facilities, clean and comfy rooms. Enjoyed the room shower facility much. Only the room a bit small. Discounted parking is offered to the guest

Reviewed November 14, 2016

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9.6
Exceptional
Sherlyn from South Korea
Solo traveler
Business Single Room
Stayed 1 night in February 2018

Exceptional”

Loved the in-house onsen!! well provided with toiletries. The hotel met my requests for a quiet room on a high floor coz I'm a light sleeper. I could access drinks vending machines and ice cube machines whenever I wanted cold drinks. One fallback is that the room is smallish for even 1 person with luggage. Another is that I asked hotel staff for bus information to Fukuoka airport but he was unable to give me any information.

Reviewed February 19, 2018

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9.3
Exceptional
Zhiyi from Singapore
Solo traveler
Stayed 4 nights in June 2015

Convenient Location”

Convenient location near main station, loads of food options, comes with laundry machines

Good. 3 min walk to Hakata Train station and bus terminal. Bus terminal has a 100yen bus where you can travel to various stops in city areas for 100 yen only each time. Staff in hotel were very friendly and can understand basic English. Bathtub in hotel room had tissue paper in it on the first day I moved in and toilet lacks a rubbish bin but rest of room was clean.

Reviewed June 23, 2015

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9.2
Exceptional
Shirley from Hong Kong SAR, China
Couple
Twin Room Non-Smoking
Stayed 3 nights in September 2017

large room, wonderful open bath, good location”

i booked a twin room (for 4 nights ) which is spacious enough to open a 28, 26-inch and hand-carry luggage simultaneously. Bed and pillow is of good quality. Open bath is large and wonderful which have both indoor and outdoor hot bath, plus a cold bath. Staff provide good service which can communicate good in english. Location is also good which is 5 minutes walk to Hakata JR station and just opposite to Hakata bus terminal. Will definitely revisit for next trip.

Reviewed September 13, 2017

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10.0
Exceptional
Patrick from Australia
Solo traveler
Business Single Room
Stayed 2 nights in February 2016

Beauitfully renovated hotel w/ great onsen”

Loved my two night stay at Croom. Hotel has been newly renovated and the onsen was awesome. I'm a big fan of onsens and it's right up there with the best I've experienced.

Reviewed February 17, 2016

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