8.9
Excellent
/10
(3,250 reviews)See what guests said
Highly rated by guests – 93% would recommend
Highly rated by guests – 93% would recommend
Housekeeping70
Breakfast13
Shops5
See map
9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Hundred Yen Shop 60 m
Daiso Hakata Bus Terminal 100 m
Hakata Bus Terminal 110 m
Korea National Tourism Organization 230 m
Sun Plaza Underground Mall 230 m
Fukuoka City Tourist Information Center (Hakata Station) 240 m
Kurodabushizo 240 m
Joten-ji Dori 250 m
Fukuoka City Subway 280 m
Tsubame No Mori Hiroba 280 m
Nearby landmarks
JR Hakata City Amu Plaza Hakata 290 m
Hakata Station 320 m
Tōchō-ji 620 m
Kushida Shrine 860 m
Nakasu Yatai 1.11 km
Tenjin Underground Shopping Center 1.89 km
Ohori Park 3.94 km
FUKUOKA PayPay Dome 5.36 km
Fukuoka Tower 6.33 km
Uminonakamichi Seaside Park 9.14 km
Nishitetsu Hotel CROOM Hakata

"Check in and check out was efficient and was greeted by the staff."

Lok - June 3, 2019
Ladies Floor Non-Smoking Single - Bed Nishitetsu Hotel CROOM Hakata
Lobby Nishitetsu Hotel CROOM Hakata
Lobby Nishitetsu Hotel CROOM Hakata
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Removed from saved list
Free Wi-Fi

Nishitetsu Hotel CROOM Hakata

1-17-6 Hakataekimae, Hakata, Fukuoka, Japan, 812-0011 - See map
Property highlights
Front desk [24-hour]
Hassle-free check in
Close to JR Hakata City Amu Plaza Hakata
Within 290 m of property
  • 100 meters to public transportation

  • Located in heart of Fukuoka

  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

Cheaper than 86% of all properties in Fukuoka in the last 24 hoursCompared to 1,168 Fukuoka properties at Agoda for various dates
Value for money8.5
Distance to city center0.1 KM
Location rating9.3
Nearest airportFukuoka Airport (FUK)
Distance to airport2.5 km

Rooms available at Nishitetsu Hotel CROOM Hakata

Excellent
Room comfort & quality
8.3
Twin Room Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 semi double beds
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Twin Room Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Ladies Floor Non-Smoking Single
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 double bed
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Double Room Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 double bed
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Business Single Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 double bed
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Ladies Twin Room - Non-Smoking
...
  • Room size: 21 m²/226 ft²
  • Shower
  • 2 single beds
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Premium Twin Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
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Premium Business Single Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
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Ladies' Premium Single Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
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Premiere Double Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
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Frequently asked questions

What time is check-in and check-out at Nishitetsu Hotel CROOM Hakata?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Nishitetsu Hotel CROOM Hakata?

For those who wish to drive their own cars, Nishitetsu Hotel CROOM Hakata has a car park that's close to the hotel. Parking is available for a fee of 1500 JPY per day. If you're looking for an easy way to get around Fukuoka with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Nishitetsu Hotel CROOM Hakata?

Start your mornings right, with the continental and buffet breakfast options offered at Nishitetsu Hotel CROOM Hakata. Asian breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 1200 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Nishitetsu Hotel CROOM Hakata?

Nishitetsu Hotel CROOM Hakata features 3 on-site restaurants for your dining convenience. Western cuisine is available for guests.

What is the smoking policy at Nishitetsu Hotel CROOM Hakata?

Nishitetsu Hotel CROOM Hakata does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Nishitetsu Hotel CROOM Hakata

  • 9.6
    Exceptional
    Breakfast

    "Good selection and quality for the buffet breakfast."

    Lok

    |

    June 3, 2019

  • 9.6
    Exceptional

    "Great to relax here after a full day of activities."

    Lok

    |

    June 3, 2019

  • 7.6
    Very good

    "Hotel keep in good condition and good services."

    Kam

    |

    February 29, 2020

Property ranking|Compared to 1,168 Fukuoka properties
See all rankings
Location score
9.3/10
Cleanliness score
9.0/10
Room comfort score
8.3/10
Service score
8.9/10
Better than
97
%
of Fukuoka properties
Better than
95
%
of Fukuoka properties
Better than
94
%
of Fukuoka properties
Better than
93
%
of Fukuoka properties
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Overall rating:
8.9
Excellent
3,250 reviews
Cleanliness
9.0
Facilities
9.0
Location
9.3
Read all reviews >
What travelers say they love:
the location was good, and hot spring was extremely good.
SeungHan from South Korea
Couple
More about Nishitetsu Hotel CROOM Hakata

More about Nishitetsu Hotel CROOM Hakata

Situated in Hakata, Nishitetsu Hotel CROOM Hakata is the perfect place to experience Fukuoka and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. Also within easy reach are Hakata Deitos, JR Hakata City Amu Plaza Hakata, Statue of Kyushu Railway Place of Origin.

Simply put, all the services and amenities you have come to expect from Nishitetsu Hotels are right in the comfort of your own home. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, and fax machine.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find humidifier, towels, carpeting, slippers, television LCD/plasma screen. The complete list of recreational facilities is available at the hotel, including sauna, hot spring bath, spa, and massage. Nishitetsu Hotel CROOM Hakata is a smart choice for travelers to Fukuoka, offering a relaxed and hassle-free stay every time.

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Most talked about facilities

Housekeeping
57 mentions
Breakfast
28 mentions
Internet
9 mentions
Food & Dining
3 mentions

What they offer

10.0
Exceptional
Cleanliness

"New, clean, nice breakfast and facilities for guests."

Sirivong

|

April 15, 2018

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Giardino
Menu:A-la-carte
Jako Kujira
Cuisine:Asian

Nearby restaurants

Japanese cuisine
Japanese cuisine
Hakata Kaisen Sakanaichiba
100 m Japanese
Fukiya Hakataten
100 m Japanese
Ipponyari
130 m Japanese
Asian cuisine
Asian cuisine
Chikugo Udon/Soba Maruhachi Yahime
100 m Asian
Nadai Ramentei Hakata Station Chikagai
160 m Asian
Geoenya Hakataekiame
160 m Asian, Japanese
Pub
Pub
Free-Range Chicken Tavern Morimori
160 m Pub
Shoku Dokoro en
1.0 km Pub
Tavern Yoshida
1.1 km Pub

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Nishitetsu Hotel CROOM Hakata from real guests

Provided by verified guests of Agoda
Agoda Reviews (3250)Booking.com Reviews (3025)
8.9
/
10
Cleanliness9.0
Facilities9.0
Location9.3
Room comfort and quality8.3
Service8.9
Value for money8.5
High score for Fukuoka
Rating
9+ Exceptional (1121)
8-9 Excellent (406)
7-8 Very Good (371)
6-7 Good (95)
<6 Below Expectation (72)
Time of the year
Mar - May (643)
Jun - Aug (462)
Sep - Nov (401)
Dec - Feb (559)
All guests (3250)
All room types
All languages

Show reviews that mention 

Showing 2065 verified guest comments
12345
10.0
Exceptional
David from China
Business traveler
Double Room Non-Smoking
Stayed 1 night in March 2018

Great staff, great value”

I stayed at Croom Hakata many times and it is always great. The staff is incredibly kind and helpful. Some of them don't speak English but they will do their best to accommodate you in any ways possible. The facility is super clean and the Onsen is great. Location is 2 minutes walk from Hakata station, thus very central. One of the best hotel in town. (My only concern is that some American business guys really behaved rudely with the staff because they didn't speak English... Let me remind you that you are in THEIR country! When in Japan, do what Japanese do, period! Don't come and spoil harmony and quality of service with your psychotic behavior, we don't need you... ;-)

Reviewed April 09, 2018
10.0
Exceptional
JENNY from Philippines
Solo traveler
Ladies Floor Non-Smoking Single
Stayed 2 nights in August 2017

Gem of a find!”

I can't run out of good things to say about this hotel. I got the solo room located at the ladies' exclusive floor and stayed for two nights. I loved the interior of the room! Furniture are custom-made to maximize space. Pillows and bed are comfortable. There is a laundromat located on the same floor so it's perfect for travelers who will be moving on to other parts of Japan; no need to bring too many clothes. There is also an ice maker so I enjoyed all my drinks in spite of the summer heat. The foot massager inside the bedroom was a nice touch. The Onsen is a special treat after a long day exploring. Best of all, Hakata station is just a walking distance. I'm in Hiroshima right now and will be coming back to this hotel as I head back to Fukuoka. I highly recommend this place to anyone traveling to Fukuoka not only for the many amenities I just mentioned, but also for convenience and to save you from transporation cost as it is centrally located. My favorite hotel in Japan so far!

Reviewed August 04, 2017
9.7
Exceptional
supaporn from Thailand
Family with teens
Double Room Non-Smoking
Stayed 4 nights in February 2016

Grand and very luxury hotel ”

I love very nice staff, grand room and reasonable price room.

We have met great staffs who gave us very pretty services. And also gained very luxury facilities - moreover we are appreciated all premium services such as onsen room, massaging chair etc. We love Nishitetsu Hotel Croom.

Reviewed February 22, 2016
10.0
Exceptional
Chloe from Malaysia
Business traveler
Ladies Floor Non-Smoking Single
Stayed 1 night in October 2018

Fantastic hotel”

Impressed with the hotel from the moment i stepped in... Lobby was artistically decorated and staffs are extra friendly. I literally can sit at the comfy communication corner all day. Foot and back massage machine is provided in the ladies room that i booked, and they even give socks for foot massage usage!! Onsen is soooo big and beautiful with both indoor and outdoor area, where even the changing room is awesome! With massage chair also available, it is like a mini spa area. The hotel is located very near to Hakata station and has convenient store downstairs so finding local food can never be easier. Will definitely return to this hotel if i step foot in Hakata again.

Reviewed November 21, 2018
9.2
Exceptional
Suet from Hong Kong
Solo traveler
Business Single Non-Smoking
Stayed 1 night in April 2017

Small room but Good location. ”

Booked 2 rooms for the last night of my 6 days trip. Hotel is right next to the bus station, which is very convenient if taking bus from/to Hakata airport or other places in Kyushu. JR or Metro station is also few minutes away. Lawson is right below. Rooms were relatively small when compared to those I stayed in the past few nights. Bed were comfortable and hard and soft pillows were provided. Hot water (shower) supply was steady and sufficient. One of the room were closer to the train railway where you hear the noise even window is closed. Noise insulation to the hallway was good. Didn't tried the onsen. Staff were helpful and check in/out was efficient. Great that they kept my suitacases for a day before check in. Unfortunately was told that they can't help me make reservation for restaurant (not the hotel restaurant), so have to ask another hotel to help me. Would recommend for those who want to stay closer to the bus terminal and JR station, and don't mind the size of room

Reviewed April 19, 2017
10.0
Exceptional
Waikoon from Thailand
Couple
Stayed 4 nights in April 2016

Best hotel in Fukuoka, very impressive.”

Best hotel in Fukuoka, very impressive. Good service from staffs. Good choices of breakfast, very delecious. Good price. Good location close to Hakata bus terminal. Good facilities; onsen, etc. I'll be back to stay again for sure.

Reviewed April 23, 2016
10.0
Exceptional
Steven from United States
Couple
Stayed 2 nights in March 2016

Exceptional in every way!”

Super clean, entry and reception felt like a luxury hotel. Room was more than adequate by Japanese standards and had functioning climate control. We were on the side of the hotel away from the train tracks, but the room was pretty sound insulated. The onsen, which was pleasant and convenient just pushes the value of this property over the top! Plus, the location is incredible- a five minute walk directly into Hakata Station. It is hard to imagine how a better value for the price is even possible!

Reviewed April 07, 2016
10.0
Exceptional
Pichayanee from Thailand
Solo traveler
Ladies Floor Non-Smoking Single
Stayed 2 nights in February 2016

Nothing else I would ask for!”

Excellent Excellent Excellent! Yes, that's it. I would give 10/10! Once I stepped in to the hotel lobby, I could tell that the other parts would be also nice. I kind of know that this hotel was renovated. They did it very very well. Location, brilliant! Walked just 2 minutes to Hakata station. Room cleanliness, excellent! facilities, great! They have big Onsen. I did use it for 2 nights after my long days out of town. The Onsen part connects to Lawson! Next to Lawson is Izakaya. And they have foot massage machine in the room. The hallway on the ladies floor was bright and overall hotel ambience was just great. What else would I ask for? I will definitely stay here again and recommend my friends and family to stay here too.

Reviewed February 09, 2016
9.6
Exceptional
Khongsak from Thailand
Group
Stayed 2 nights in March 2016

Nice hotel near Hakata station”

New hotel with nice interior near Hakata station. Room size not large same as orthers hotels in Japan but very clean and comfortable. Very good choice for staying in Fukuoka.

Reviewed April 03, 2016
10.0
Exceptional
Jieun from South Korea
Solo traveler
Stayed 2 nights in January 2019

Highly recommended”

Overall, I had a very pleasant stay at this hotel. Location was perfect as it is right across Hakata bus & metro station, as well as the huge mall. The room was impeccably clean and well-kept. The onsen on the basement floor was very nice too. I fully enjoyed my stay and would definitely stay here again whenever I visit Hakata. *The Korean speaking receptionist at the check-in counter was very helpful and kind. Thank you again!

Reviewed January 29, 2019
9.2
Exceptional
HUI from Taiwan
Solo traveler
Ladies Floor Non-Smoking Single
Stayed 1 night in March 2017

Exceptional”

Location: Good. Around 5 min walk from the Hakata station and 2 min walk from the central bus terminal. Room: Nice and clean. I've booked the room in ladies floor and the room is fully equipped with ALL the facilities, including hair dryer, curling iron, foot massage machine and massage pillow!! There's a relax area with sofa and massage machines. I enjoy it very much!! Also, the snacks the hotel provided is great! Bathroom: Bigger than the average of Japan business hotels. Service: Good.

Reviewed March 30, 2017
9.6
Exceptional
Adama from United States
Solo traveler
Double Room Non-Smoking
Stayed 1 night in November 2016

Geeat hotel that's right next to the subway. ”

I loved that the Hotel was easy to get to from the airport. The hotel was beautiful and clean. My room was clean and bed was comfortable. I like the little cake snack I was given at check in. The free onset was the icing on the cake. For breakfast, I chose the Japanese style and it was delicious and filling. The only thing I thing I would say was a con was the size of the room . But that is a purely western thing for big rooms. I really had no problem with the room size as I could move freely. Plus the bed was big enough for me and thatywhat really matters. I would definitely stay here again anytime I go to Fukuoka.

Reviewed November 19, 2016
8.4
Excellent
Kamarul from Singapore
Business traveler
Business Single Non-Smoking
Stayed 1 night in April 2016

Bus company's own hotel”

This hotel has the sama nama as the Nishitetsu Bus Service In Kyushu. It Is located right across the road from the basement Bus terminal at JR Hakata station. Therefore bus, train and subway are all a stone's throw away, thus a good location to stay.

Reviewed June 20, 2016
10.0
Exceptional
Ji from South Korea
Solo traveler
Business Single Non-Smoking
Stayed 2 nights in June 2017

Location, facility, kindness max.”

Located just behind Hakata Station. The spa facility is very good. Have a kind staff I'm satisfied with the hotels. If I visit Fukuoka again I'm going to find it again.

Reviewed February 07, 2018
10.0
Exceptional
Pimkae from Thailand
Solo traveler
Stayed 1 night in May 2016

Great place and exellent service near Hakata station”

Very clean and comfy place. The hotel is very new and has onzen on its property. My friend and I got to stay on lady floor and we felt very safe. The hotel is less than 400meters from Hakata station. It is very convenient to travel by JR or bus. The service is flawless. Vote this place for best in Hakata!! We will definitel come back.

Reviewed May 15, 2016
9.2
Exceptional
Wing from Hong Kong
Couple
Double Room Non-Smoking
Stayed 2 nights in November 2016

Clean, modern hotel at a busy location”

This hotel is recommended by a friend. Location is great. It is next to the hakata station, where there is different means of transportation, lots of food, lots of shops. This hotel is modern. New facilities, clean and comfy rooms. Enjoyed the room shower facility much. Only the room a bit small. Discounted parking is offered to the guest

Reviewed November 14, 2016
9.6
Exceptional
Sherlyn from South Korea
Solo traveler
Business Single Non-Smoking
Stayed 1 night in February 2018

Exceptional”

Loved the in-house onsen!! well provided with toiletries. The hotel met my requests for a quiet room on a high floor coz I'm a light sleeper. I could access drinks vending machines and ice cube machines whenever I wanted cold drinks. One fallback is that the room is smallish for even 1 person with luggage. Another is that I asked hotel staff for bus information to Fukuoka airport but he was unable to give me any information.

Reviewed February 19, 2018
9.3
Exceptional
Zhiyi from Singapore
Solo traveler
Stayed 4 nights in June 2015

Convenient Location”

Convenient location near main station, loads of food options, comes with laundry machines

Good. 3 min walk to Hakata Train station and bus terminal. Bus terminal has a 100yen bus where you can travel to various stops in city areas for 100 yen only each time. Staff in hotel were very friendly and can understand basic English. Bathtub in hotel room had tissue paper in it on the first day I moved in and toilet lacks a rubbish bin but rest of room was clean.

Reviewed June 23, 2015
9.2
Exceptional
Shirley from Hong Kong
Couple
Twin Room Non-Smoking
Stayed 3 nights in September 2017

large room, wonderful open bath, good location”

i booked a twin room (for 4 nights ) which is spacious enough to open a 28, 26-inch and hand-carry luggage simultaneously. Bed and pillow is of good quality. Open bath is large and wonderful which have both indoor and outdoor hot bath, plus a cold bath. Staff provide good service which can communicate good in english. Location is also good which is 5 minutes walk to Hakata JR station and just opposite to Hakata bus terminal. Will definitely revisit for next trip.

Reviewed September 13, 2017
10.0
Exceptional
Patrick from Australia
Solo traveler
Business Single Non-Smoking
Stayed 2 nights in February 2016

Beauitfully renovated hotel w/ great onsen”

Loved my two night stay at Croom. Hotel has been newly renovated and the onsen was awesome. I'm a big fan of onsens and it's right up there with the best I've experienced.

Reviewed February 17, 2016
12345
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