Nishitetsu Hotel Croom Nagoya

3.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

4-3,3, Nishiki, Naka-ku, Sakae, Nagoya, Japan, 460-0003

Highlights

Ideal location

- Steps from Hisaya‑Ōdōri Exit 4 and a short walk to Sakae, Nagoya Castl...

Good location with connect to Subway - Hisayadori Station.
Great breakfast

- Breakfast buffet receives positive mentions for variety and value — ex...

Breakfast buffet is very good as well.
Top rated room amenities

- In‑room extras include lots of hangers, plug‑in/massage pillows, humid...

Staff are helpful, and well equipped room!
Excellent hot spring

- Top‑floor public bath (14th floor) provides indoor and covered outdoor...

Enjoy the onsen especially after a long day shopping.
Sparkling clean

- Rooms and bathrooms are kept very clean; towels and bottled water are...

Had a great stay at Croom hotel, public bath was good.

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurants

Luggage storage

Breakfast

Laundry

Safety deposit boxes

About us

Stylish boutique in Sakae, steps from Hisaya-odori—ideal for two. Designer interiors, public bath, rooftop lounge with events/pop-ups, quirky local art, and nearby shops, dining and attractions. Set in Nagoya’s lively downtown, this hotel places two travelers within walking distance of Oasis 21, Nagoya TV Tower, JR Central Towers and the bustling Osu Shopping Street—plus the iconic Nana-chan mannequin for quick sightseeing. Practical amenities include 24-hour reception, secure on-site parking, luggage storage and daily housekeeping for a fresh, hassle-free stay. Guest rooms come with air conditioning, free Wi-Fi and in-room safes; select rooms offer street or city views to enhance the urban experience. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

31 travelers have booked today.

Cleanliness 9.4
Service 9.2
Facilities 9.1
Location 9.0

Based on 13,911 verified reviews

Cleanliness

9.4

Service

9.2

Facilities

9.1

Location

9.0

Value for money

9.0

  • "It was a great stay, thank you! Would strongly recommend."
  • "Defintely an afforable place for a comfortable stay!"
  • "It's very clean and very modern design - feels very comfy."
  • "I will stay again if I would re-visit Nagoya."
  • "The room was super clean and the bed was comfortable."
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Nearest transportation options

Hisaya Odori Subway Station is within 0.25 km

Sakae Subway Station is within 0.46 km

See map

9.0Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 187 places in walking distance!

Walkable places
Chubu Electric Power MIRAI TOWER
290 m
Don Quijote Store
340 m
Oasis 21 Shopping Center
380 m
Nippon Domannaka Matsuri
400 m
Nagoya Festival
410 m
Popular landmarks
Nagoya City Science Museum
1.1 km
Sakae
1.2 km
Nagoya Castle
1.4 km
Osu Shopping Street
1.7 km
Toyota Commemorative Museum of Industry and Technology
2.8 km
Closest landmarks
Handicapped
60 m
Consulate of Canada
220 m
Central Park Parking
250 m
Sunshine Sakae
430 m
Jazz Inn Lovely
440 m

Good to know

Value for money9.0
Location rating9.0
Nearest airportNagoya Airfield (NKM)
Distance to airport9.1 km

Rooms available at Nishitetsu Hotel Croom Nagoya

Comfort Twin Room - Non-Smoking
...
  • Room size: 21 m²/226 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Comfort Double Room - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Double Room with Rain Shower - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Standard Double Room - Non-Smoking
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  • Room size: 15 m²/161 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Comfort Double Room
...
  • Room size: 15 m²/161 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 15 m²/161 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Comfort Twin Room
...
  • Room size: 21 m²/226 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Rain Shower Double Room
...
  • Room size: 15 m²/161 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Rain Shower Double Room
...
  • Room size: 15 m²/161 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Comfort Twin Room
...
  • Room size: 21 m²/226 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Yes! Nishitetsu Hotel Croom Nagoya offers laundry service at your disposal for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

Nishitetsu Hotel Croom Nagoya has car park charges applied for all visitors traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While residing at Nishitetsu Hotel Croom Nagoya, start off your getaway by visiting the closest destinations that are within close proximity to the property which include Chubu Electric Power MIRAI TOWER, Don Quijote Store, and Oasis 21 Shopping Center.

Verified past guests that have stayed at Nishitetsu Hotel Croom Nagoya had an average nightly stay of 2 nights at this property.

Enjoy the comfort of easy payment at Nishitetsu Hotel Croom Nagoya which accepts up to 6, with payment card options such as American Express, UnionPay, Visa, MasterCard, and Cash.

Past business travelers that have stayed at this property have given Nishitetsu Hotel Croom Nagoya an average rating of 8.6. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Verified couple travelers that have stayed at this property have given Nishitetsu Hotel Croom Nagoya an average rating of 9.0. You can look up on more in depth customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

Verified families with young children that have stayed at this property have given Nishitetsu Hotel Croom Nagoya an average rating of 8.7. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Hisaya Odori Subway Station, 252.09 m away from Nishitetsu Hotel Croom Nagoya.

Nishitetsu Hotel Croom Nagoya’s local community is Sakae which comprises of popular restaurants such as Donan Norin Suisanbu Sakae, Chubu Electric Power MIRAI TOWER (Restaurant), and Chinese Cafe Eight 8 Nagoya.

The nearest airport to Nishitetsu Hotel Croom Nagoya is Nagoya Airfield, 9.0 km away.

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More about Nishitetsu Hotel Croom Nagoya

More about Nishitetsu Hotel Croom Nagoya

Discover Modern Comfort at Nishitetsu Hotel Croom Nagoya

Nestled in the vibrant city of Nagoya, Japan, Nishitetsu Hotel Croom Nagoya offers a contemporary and welcoming retreat for travelers seeking comfort and convenience. Built in 2019, this modern hotel boasts sleek design and thoughtful amenities, making it an ideal choice for both business and leisure visitors. With 242 well-appointed rooms, guests can enjoy a restful stay in a stylish environment equipped with all the essentials for a memorable experience. Check-in begins at 3:00 PM, allowing guests to settle in and unwind after their journey, while check-out is conveniently scheduled until 11:00 AM. Please note that the hotel does not offer free accommodation for children, and additional charges may apply for young guests. Whether you're exploring Nagoya’s rich culture or attending business meetings, Nishitetsu Hotel Croom Nagoya provides a perfect base with modern comforts and a prime location.

Relax and Rejuvenate at the Hotel’s Luxurious Spa

Discover ultimate relaxation at Nishitetsu Hotel Croom Nagoya’s exquisite spa facilities. Designed to provide a tranquil escape from the bustling city, the spa offers a serene environment where guests can unwind and rejuvenate. Whether you seek a soothing massage, invigorating treatments, or simply a peaceful place to unwind, the spa’s professional staff and luxurious amenities ensure a memorable experience.

Convenience Facilities at Nishitetsu Hotel Croom Nagoya

Nishitetsu Hotel Croom Nagoya offers a range of thoughtful convenience facilities designed to make your stay seamless and comfortable. Guests can enjoy complimentary Wi-Fi in all rooms, ensuring you stay connected whether for work or leisure. For added convenience, the hotel provides free Wi-Fi in public areas, allowing you to browse and communicate easily throughout the premises. Should you need to freshen up your wardrobe, the hotel’s laundry service and laundromat are available for your convenience, making longer stays hassle-free. Additionally, the hotel features a designated smoking area for guests who wish to smoke outdoors, maintaining a clean and comfortable environment for all. For your convenience, luggage storage is available to help you explore Nagoya without worry about your belongings. When you need a quick refreshment or snack, a vending machine is at your disposal, providing easy access to beverages and snacks at any time. Nishitetsu Hotel Croom Nagoya’s well-rounded facilities ensure a comfortable and convenient stay for every guest.

Convenient Transport Facilities at Nishitetsu Hotel Croom Nagoya

Nishitetsu Hotel Croom Nagoya offers guests the convenience of on-site parking, making it easy to explore Nagoya and its surroundings at your own pace. Please note that car park charges are applicable, ensuring a secure and accessible space for guests traveling by car. Whether you're arriving by private vehicle or planning to rent one during your stay, the hotel provides a straightforward parking solution to enhance your travel experience.

Comfort and Convenience in Every Room at Nishitetsu Hotel Croom Nagoya

Experience a restful stay with thoughtfully designed room facilities that cater to your comfort. Each room is equipped with efficient air conditioning to ensure a pleasant climate, along with blackout curtains that guarantee a good night's sleep. Stay entertained and connected with a modern television, and enjoy the convenience of a coffee/tea maker, complemented by complimentary instant coffee and tea for a refreshing start to your day. Complimentary bottled water, a refrigerator, and toiletries are provided to make your stay even more convenient and enjoyable.

Delicious Breakfast Buffet at Nishitetsu Hotel Croom Nagoya

Start your day with a delectable breakfast buffet at Nishitetsu Hotel Croom Nagoya, where a variety of fresh and flavorful options await. Guests can indulge in an array of carefully curated dishes, from hearty Western favorites to traditional Japanese delicacies, ensuring a satisfying meal to energize your day. The buffet features an assortment of breads, pastries, fresh fruits, and hot dishes, all prepared with quality ingredients to cater to diverse tastes and dietary preferences. The inviting dining area provides a warm and comfortable atmosphere, making breakfast a delightful experience whether you’re grabbing a quick bite or enjoying a leisurely morning. With attentive service and a wide selection of tasty options, the breakfast buffet at Nishitetsu Hotel Croom Nagoya offers the perfect start to your day in Nagoya.

Experience Comfortable and Convenient Stays at Nishitetsu Hotel Croom Nagoya

Nishitetsu Hotel Croom Nagoya offers a variety of well-appointed rooms designed to meet different traveler needs. Guests can choose from the Double Room with Rain Shower, Standard Double Room, and Comfort Double Room, each featuring a cozy 15 square meters of space and a comfortable double bed, perfect for a restful night after a day exploring Nagoya. For those traveling with companions or seeking extra space, the Comfort Twin Room provides 21 square meters with two single beds, ensuring a relaxing and spacious environment. Booking your stay through Agoda not only guarantees you the best available prices but also ensures a hassle-free reservation process. With easy-to-navigate options and exclusive deals, securing your ideal room at Nishitetsu Hotel Croom Nagoya becomes simple and stress-free, allowing you to focus more on enjoying your trip to Nagoya.

Vibrant Sakae: Nagoya’s Heart of Entertainment and Culture

Nestled in the bustling center of Nagoya, Sakae is a dynamic district renowned for its vibrant energy, modern shopping complexes, and lively nightlife. Visitors can explore an array of trendy boutiques, flagship stores, and department stores like Matsuzakaya, offering everything from high fashion to unique local souvenirs. The area is also home to iconic landmarks such as the Nagoya TV Tower, which provides stunning panoramic views of the city, especially when illuminated at night. Sakae's lively streets are perfect for those seeking a mix of shopping, entertainment, and cultural experiences in one energetic neighborhood.

Seamless Journey from Nagoya’s Airports to Nishitetsu Hotel Croom Nagoya

Traveling from Nagoya's airports to Nishitetsu Hotel Croom Nagoya is both convenient and straightforward. If you're arriving at Chubu Centrair International Airport, located about 40 minutes south of Nagoya city center, you can take the Meitetsu Airport Line directly to Nagoya Station, which takes approximately 30 minutes. From Nagoya Station, hop on the subway's Higashiyama Line and ride for just a few stops to Sakae Station, the vibrant district where Nishitetsu Hotel Croom Nagoya is situated. The hotel is within walking distance from Sakae Station, making your transfer smooth and hassle-free. Alternatively, airport limousine buses run regularly between Centrair Airport and Nagoya Station, providing a comfortable and direct route to the city center. If you arrive at Nagoya Komaki Airport, located closer to the city, you can take a taxi or airport shuttle to Nagoya Station, which is approximately a 20-minute drive. From there, simply follow the same route: a short subway ride on the Higashiyama Line to Sakae Station. For added convenience, taxi services are readily available at both airports, offering door-to-door transfers that can be especially helpful if you have luggage or prefer a private ride. Whether you arrive at Centrair or Komaki, traveling to Nishitetsu Hotel Croom Nagoya is effortless, ensuring you can start your Nagoya adventure with ease and comfort.

Explore Nagoya’s Vibrant Landmarks Near Nishitetsu Hotel Croom Nagoya

Situated in the heart of Nagoya, Nishitetsu Hotel Croom Nagoya offers convenient access to a diverse array of cultural and entertainment attractions. Just a short distance away is the Nagoya City Science Museum, renowned for its impressive planetarium and interactive exhibits that captivate visitors of all ages. For those interested in art and history, the Nagoya City Art Museum and Nagoya Shisei Shiryokan provide enriching experiences with their extensive collections and historical insights. The area is also home to iconic landmarks such as the Chubu Electric Power MIRAI TOWER, a striking symbol of Nagoya’s modern skyline, and Oasis 21, a futuristic shopping and entertainment complex featuring a stunning glass roof. Nearby parks like Hisaya Odori Park and Shirakawa Park offer peaceful escapes amidst lush greenery, perfect for leisurely strolls. For culture enthusiasts, the Cultural Path Futaba Museum and The Yamazaki Mazak Museum of Art showcase local heritage and contemporary art, making this neighborhood a vibrant hub of activity and exploration.

Convenient Access to Nagoya’s Top Transport Hubs

Nishitetsu Hotel Croom Nagoya boasts an exceptional location with easy access to several key subway stations that connect you to the vibrant heart of Nagoya. Just a short distance from Fushimi Subway Station and Hisaya Odori Subway Station, guests can effortlessly explore the city's bustling shopping districts, cultural sites, and entertainment venues. Marunouchi Subway Station and Sakae Subway Station are also nearby, providing seamless transit options to reach Nagoya Castle, Osu Kannon Temple, and other iconic attractions. For those seeking additional connectivity, Takaoka Subway Station, Shin Sakaemachi Subway Station, and Yabacho Subway Station offer convenient routes to various neighborhoods and transportation hubs. Kurumamichi Subway Station and Fushimi Station further enhance your travel experience, ensuring that whether you're commuting for business or leisure, you’re always just moments away from Nagoya’s vibrant city life. With multiple subway stations within easy reach, exploring Nagoya has never been more convenient and accessible.

A Culinary Haven: Dining Options Near Nishitetsu Hotel Croom Nagoya

Guests staying at Nishitetsu Hotel Croom Nagoya are spoiled for choice with an array of exceptional dining establishments just steps away. For a fine dining experience, The Kawabun Nagoya offers exquisite Japanese cuisine in an elegant setting, while the Chubu Electric Power MIRAI TOWER restaurant provides modern culinary delights with stunning city views. Sushi lovers can indulge at Sushiro Nagoya Shinsakae, renowned for its fresh sushi and vibrant atmosphere. Craving authentic Balinese flavors? BULAN BALI presents a taste of Bali right in Nagoya. For a quick coffee or a casual snack, Kato Coffee Sakae is the perfect spot to unwind. Those seeking local Japanese comfort foods can visit Yamamotoyahonten or enjoy the renowned Hitsumabushi at the LACHIC building near Sakae station. Additionally, Ramendai Nagoya offers delicious ramen, while Higashi-sakura Pakuchi provides traditional Japanese delicacies. For a hearty steak meal, Nagoya Hamburg Steak Restaurant Hikiniku no Toriko Sakae Store is a must-visit. Whether you're in the mood for Japanese, international, or local flavors, the vibrant culinary scene surrounding Nishitetsu Hotel Croom Nagoya promises a memorable gastronomic adventure.

Premier Shopping Landmarks Around Nishitetsu Hotel Croom Nagoya

Guests staying at Nishitetsu Hotel Croom Nagoya will find themselves surrounded by some of the city's most renowned shopping destinations. Just steps away, Lachic offers a chic shopping experience with its trendy boutiques and stylish cafes. For a taste of traditional elegance, Matsuzakaya Honten and Mitsukoshi Sakae Honten provide a wide array of luxury brands, designer labels, and exquisite Japanese goods. Nagoya Parco and Oasis 21 Shopping Center are perfect for modern retail therapy, featuring fashionable apparel, electronics, and unique local products. For more eclectic finds, the Don Quijote Store and Fushimi Underground Mall offer a vibrant mix of discount shops and specialty stores. Cultural enthusiasts can explore the International Design Center Design Museum, showcasing innovative design exhibits. Nearby, Nadya Park and Iroha Kashiho provide charming shopping atmospheres with specialty stores and delightful local treats, making Nagoya a true paradise for shoppers.

Affordable Luxury: Comparing Nishitetsu Hotel Croom Nagoya's Room Rates to Nagoya's Average

Nishitetsu Hotel Croom Nagoya offers a comfortable and stylish stay with room prices ranging from $151 to $200 per night. This pricing positions the hotel slightly above the average hotel rate in Nagoya, which typically falls between $101 and $150. Guests seeking a more upscale experience or additional amenities may find this premium pricing justified by the hotel's modern design and excellent location. While Nishitetsu Hotel Croom Nagoya's rates are on the higher side compared to the city's average, they reflect the quality and service standards that travelers can expect. For those looking to indulge in a more luxurious stay without venturing into the most exclusive hotels, this hotel provides a perfect balance of comfort and value, making it an attractive choice for both business and leisure visitors exploring Nagoya.

Exceptional Hospitality and Comfortable Stay at Nishitetsu Hotel Croom Nagoya

Guests consistently praise Nishitetsu Hotel Croom Nagoya for its outstanding service, noting the friendly and helpful staff who go above and beyond to ensure a memorable stay. The hotel boasts modern, well-designed, and impeccably clean rooms that provide a cozy and inviting atmosphere, perfect for relaxation. Located conveniently in Nagoya, the hotel offers easy access to local attractions, making it an ideal choice for both leisure and business travelers. Many visitors highlight the hotel's excellent facilities, including delicious breakfast options and a welcoming environment that makes them feel at home. The combination of great service, cleanliness, and a prime location has earned numerous positive reviews, with guests expressing their happiness and recommending the hotel to others. Whether for a romantic getaway or a comfortable business trip, Nishitetsu Hotel Croom Nagoya delivers a consistently satisfying experience.

Exceptional Comfort and Service at Nishitetsu Hotel Croom Nagoya

Guests consistently praise Nishitetsu Hotel Croom Nagoya for its outstanding overall experience, reflected in an impressive 9.1 rating. The hotel excels in providing excellent value, ensuring guests enjoy a luxurious stay without compromising on affordability. The facilities are modern, well-maintained, and thoughtfully designed, earning a high score of 9.1, which enhances every aspect of the guest experience. Cleanliness is a standout feature, with an exceptional rating of 9.4, highlighting the hotel's commitment to maintaining a pristine environment. The strategic location offers convenience and accessibility, making it an ideal choice for travelers exploring Nagoya. Coupled with attentive and professional staff who perform at an impressive 9.2, guests can expect friendly, efficient service that elevates their stay. Overall, Nishitetsu Hotel Croom Nagoya delivers a perfect blend of comfort, quality, and hospitality that leaves a lasting positive impression.

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Amenities and facilities

Exceptional9.1

Facilities

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Asian breakfast
  • Breakfast [buffet]
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Desserts in restaurant
  • Restaurant breakfast
  • Salad in restaurant
  • Soup in restaurant
  • Vending machine
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Non-smoking
  • Towels

Food and dining

Breakfast options
  • American
  • Asian

Location

4-3,3, Nishiki, Naka-ku, Sakae, Nagoya, Japan, 460-0003

Exceptional9.0

Location

Airports
  • Nagoya Airfield (NKM)
    9.1 km
  • Chubu Centrair International Airport (NGO)
    36.0 km
Public transportation
  • Hisaya Odori Subway Station
    250 m
  • Sakae Subway Station
    460 m
Hospital or clinic
  • Meijo Hospital
    970 m
Shopping
  • Osu Shopping Street
    1.7 km
Convenience store
  • Lawson
    130 m
Cash withdrawal
  • ATM
    320 m

What's nearby

Popular landmarks
  • Chubu Electric Power MIRAI TOWER
    290 m
  • Nagoya City Science Museum
    1.1 km
  • Sakae
    1.2 km
  • Nagoya Castle
    1.4 km
  • Osu Shopping Street
    1.7 km
  • Toyota Commemorative Museum of Industry and Technology
    2.8 km
  • Atsuta Jingu Shrine
    5.3 km
  • Higashiyama Zoo & Botanical Garden
    6.7 km
  • Port of Nagoya Public Aquarium
    9.5 km
  • SCMAGLEV and Railway Park
    14.7 km
Nearby landmarks
  • Handicapped
    60 m
  • Consulate of Canada
    220 m
  • Central Park Parking
    250 m
  • Hisaya Odori Subway Station
    250 m
  • Chubu Electric Power MIRAI TOWER
    290 m
  • Don Quijote Store
    340 m
  • Oasis 21 Shopping Center
    380 m
  • Nippon Domannaka Matsuri
    400 m
  • Nagoya Festival
    410 m
  • Big-Sky Ferris wheel (Sky-Boat)
    420 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Pets are strictly not allowed at the property.
  • Guests aged 6 and over are considered adults and adult prices apply when staying at this property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Check-in until02:00
Extras
  • Breakfast charge (unless included in room price)1800 JPY
The property
  • Year property opened2019
  • Number of floors14
  • Room voltage100
  • Number of rooms 242
  • Number of restaurants1
Parking
  • Daily parking fee2000 JPY

Property announcements

We would like to inform you that maintenance work will be carried out on the hotel car park on the dates listed below. We apologise for any inconvenience this may cause and would appreciate your understanding and cooperation. Closure Period: From 11:00 on Tuesday, 6 October 2026 until the end of the day on Thursday, 8 October 2026 *Vehicles will be unable to enter or exit the car park at all. Guests staying at the hotel who require parking during this period are kindly requested to use our partner car park, ‘Jumbo Parking’, located in the vicinity of the hotel.

Reviews of Nishitetsu Hotel Croom Nagoya from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.0

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 8.8
  • 10
  • 7.2
  • 7.6
  • 10
  • 8.8
  • 10

Most recent

From 10,226 reviews

  • Cleanliness score 9.4 out of 10 and is a high score in Nagoya
    Cleanliness9.4
  • Service score 9.2 out of 10 and is a high score in Nagoya
    Service9.2
  • Facilities score 9.1 out of 10 and is a high score in Nagoya
    Facilities9.1
  • Location score 9 out of 10 and is a high score in Nagoya
    Location9.0
  • Value for money score 9 out of 10 and is a high score in Nagoya
    Value for money9.0
High score for Nagoya

Rating

9+ Exceptional (2,217)
8-9 Excellent (445)
7-8 Very Good (368)
6-7 Good (76)
<6 Below Expectation (88)

Review summary

Powered by OpenAI

This centrally located hotel offers easy access to top attractions, restaurants, and public transportation. The attentive staff provides excellent service, while rooms are well-maintained and fully equipped. The hotel offers a relaxing Onsen and Hot Spring, massage pillow, and luxurious public bath, as well as a Japanese bento box delivery service. Guests love the convenient location, cleanliness, amenities, and staff service.

Comfy rooms, superb location & ample amenities outweigh minor size issue - as per some guests.

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Location

Mentioned in 255 reviews
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94% Positive
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5% Unfavourable

Cleanliness

Mentioned in 186 reviews
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90% Positive
sentiment-negative-indicator
9% Unfavourable

Hot spring

Mentioned in 114 reviews
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92% Positive
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7% Unfavourable

Room size

Mentioned in 111 reviews
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47% Positive
sentiment-negative-indicator
52% Unfavourable

Service

Mentioned in 108 reviews
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80% Positive
sentiment-negative-indicator
19% Unfavourable

Breakfast

Mentioned in 93 reviews
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84% Positive
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15% Unfavourable

Room comfort

Mentioned in 64 reviews
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90% Positive
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9% Unfavourable

Bathroom

Mentioned in 51 reviews
sentiment-positive-indicator
70% Positive
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29% Unfavourable

Value for money

Mentioned in 44 reviews
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90% Positive
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9% Unfavourable
Showing 3,194 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    CHANGHAN from South Korea
    Solo traveler
    Standard Double Room - Non-Smoking
    Stayed 2 nights in March 2026

    “I will rest well and leave.”

    I think the luggage bag is too narrow to open. The cabin bag has plenty of extra space. The cleanliness of the bedroom and the bathtub is very good. There is a desk and a stand, making it nice for writing. I could fill up and drink water from the water dispenser in the hallway as needed. Even though it was a two-night stay, towels were refilled. I am very satisfied with the breakfast. It started with eel rice, and the spread included various vegetables, six types of dishes, side dishes, noodles, rice, three types of soup, bread, and drinks, allowing for a hearty breakfast every day. The hotel staff were friendly and helpful, leaving no discomfort. The subway was nearby, making it convenient to use. Although I booked by chance, I felt it was a good hotel. There is a public bath on the 14th floor, so I could use that. I also saw there was a laundry room. There are many shops and restaurants if you go down behind the hotel. Since I used it alone, there were no inconveniences at all.

    Reviewed March 11, 2026
    Auto-translated through generative A.I.

    귀하의 숙박에 감사드립니다. 소중한 의견을 주셔서 감사합니다. 이렇게 많은 칭찬을 받아 매우 기쁘게 생각합니다. 저희는 더욱 사랑받는 호텔이 되기 위해, 더욱 향상된 서비스와 시설 관리를 위해 계속 노력하겠습니다. 또 나고야에 오는 기회가 있으면, 숙박을 진심으로 기다리고 있습니다. Nishitetsu Hotel Croom Nagoya

    Responded March 12, 2026
    Nishitetsu Hotel Croom Nagoya
  2. 10.0
    Exceptional
    LEE from South Korea
    Couple
    Comfort Double Room - Non-Smoking
    Stayed 3 nights in May 2026

    “I recommend it.”

    I stayed for 2 nights and 3 days. It was very convenient as it was right in front of exit 4 of Hisayaodori Station, and there was a Seven-Eleven right next to the entrance of the accommodation. The area around the accommodation was quiet and peaceful, and there was no noise between the rooms. The big bath was small but clean and easy to use. I plan to stay again the next time I come to Nagoya! I recommend it.

    Reviewed May 18, 2026
    Auto-translated through generative A.I.

    귀하의 숙박에 감사드립니다. 소중한 의견을 주셔서 감사합니다. 이렇게 많은 칭찬을 받아 매우 기쁘게 생각합니다. 저희는 더욱 사랑받는 호텔이 되기 위해, 더욱 향상된 서비스와 시설 관리를 위해 계속 노력하겠습니다. 또 나고야에 오는 기회가 있으면, 숙박을 진심으로 기다리고 있습니다. Nishitetsu Hotel Croom Nagoya

    Responded May 21, 2026
    Nishitetsu Hotel Croom Nagoya
  3. 10.0
    Exceptional
    Sung from South Korea
    Group
    Standard Double Room - Non-Smoking
    Stayed 3 nights in April 2026

    “Convenient and comfortable hotel accommodations.”

    The hotel management was overall well done, making for a pleasant stay. In particular, the sauna facilities were clean and convenient to use, which was satisfying. Additionally, the luggage storage service operated with a numbered lock, making it both safe and easy to use, which was very convenient. Overall, both the facilities and services were satisfying, making it a hotel I would want to visit again.

    Reviewed April 13, 2026
    Auto-translated through generative A.I.

    귀하의 숙박에 감사드립니다. 소중한 의견을 주셔서 감사합니다. 이렇게 많은 칭찬을 받아 매우 기쁘게 생각합니다. 저희는 더욱 사랑받는 호텔이 되기 위해, 더욱 향상된 서비스와 시설 관리를 위해 계속 노력하겠습니다. 또 나고야에 오는 기회가 있으면, 숙박을 진심으로 기다리고 있습니다. Nishitetsu Hotel Croom Nagoya

    Responded April 14, 2026
    Nishitetsu Hotel Croom Nagoya
  4. 9.6
    Exceptional
    Hyemi from South Korea
    Couple
    Standard Double Room - Non-Smoking
    Stayed 3 nights in April 2026

    “Very satisfied.”

    Overall, it was clean and stylish. I was satisfied with the thoughtful details everywhere. It's about a 7-minute walk from Sakae Station. It was great that both Oasis 21 and Nagoya Castle were easily accessible by walk. The location is excellent with a 7-Eleven right next door and a Starbucks across the street. The breakfast is also the best in terms of price.

    Reviewed April 06, 2026
    Auto-translated through generative A.I.

    귀하의 숙박에 감사드립니다. 소중한 의견을 주셔서 감사합니다. 이렇게 많은 칭찬을 받아 매우 기쁘게 생각합니다. 저희는 더욱 사랑받는 호텔이 되기 위해, 더욱 향상된 서비스와 시설 관리를 위해 계속 노력하겠습니다. 또 나고야에 오는 기회가 있으면, 숙박을 진심으로 기다리고 있습니다. Nishitetsu Hotel Croom Nagoya

    Responded April 09, 2026
    Nishitetsu Hotel Croom Nagoya
  5. 10.0
    Exceptional
    SUYEON from South Korea
    Couple
    Double Room with Rain Shower - Non-Smoking
    Stayed 3 nights in March 2026

    “You are really kind.”

    First of all, the biggest advantage is that the staff here are very friendly. There are no employees who have a stern expression while working; everyone is always friendly. The location is also very good, with a subway station right in front. There is a Seven-Eleven nearby, as well as cafes, restaurants, and bars. Additionally, various OTT services like Netflix can be accessed. The hotel is very clean and well-maintained. The breakfast is very delicious, offering a chance to try famous foods from Nagoya at an affordable price. Furthermore, the large public bath located on the 14th floor is very satisfying. After finishing my schedule, I relaxed in the sauna at the public bath every evening. If I go to Nagoya again, I would like to stay here.

    Reviewed March 19, 2026
    Auto-translated through generative A.I.

    귀하의 숙박에 감사드립니다. 이렇게 많은 칭찬을 받아 매우 기쁘게 생각합니다. 저희는 더욱 사랑받는 호텔이 되기 위해, 더욱 향상된 서비스와 시설 관리를 위해 계속 노력하겠습니다. 또 나고야에 오는 기회가 있으면, 숙박을 진심으로 기다리고 있습니다. Nishitetsu Hotel Croom Nagoya, Front Desk Muto

    Responded March 21, 2026
    Nishitetsu Hotel Croom Nagoya
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