Grand Emperor Hotel
Grand Emperor Hotel
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Deluxe kamer - Badkamer Grand Emperor Hotel
Deluxe kamer - Badkamer
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Lobby Grand Emperor Hotel
Lobby
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Lobby Grand Emperor Hotel
Lobby
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fitnesscentrum Grand Emperor Hotel
fitnesscentrum
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OP DE KAART Grand Emperor Hotel
OP DE KAART
Geweldig
Ligging
8,9
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Bekijk alle 53 foto's
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Grand Emperor Hotel

Uitstekende locatie
Bekijk wat er in de buurt is
Geweldig
Op basis van 1218 beoordelingenBekijk wat gasten ervan vonden
8,3
96% zou dit aanraden aan een vriend
  • Luchthaventransfer

  • gratis wifi in alle kamers

  • geld wisselen

  • sauna

Kamerkeuzes
8,4
Uitstekend
Kamercomfort & kwaliteit
5 reizigers bekijken deze accommodatie nuBoek nu, voordat het te laat is!
Executive kamer (Executive Room)
Executive kamer (Executive Room)
...
  • Uitzicht: Stad
  • 33 m²/355 ft²
  • 2 eenpersoonsbedden of 1 Ki...
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Familiekamer (Family Room)
Familiekamer (Family Room)
...
  • Uitzicht: Stad
  • 48 m²/517 ft²
  • 1 eenpersoonsbed en 1 Kings...
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Superior kamer (Superior Room)
Superior kamer (Superior Room)
...
  • Uitzicht: Stad
  • 32 m²/344 ft²
  • 2 eenpersoonsbedden of 1 tw...
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Executive Studio
Executive Studio
...
  • Uitzicht: Stad
  • 45 m²/484 ft²
  • 1 Kingsize bed
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Queensize Suite (Queen Suite)
Queensize Suite (Queen Suite)
...
  • Uitzicht: Stad
  • 222 m²/2390 ft²
  • 1 tweepersoonsbed
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Deluxe kamer (Deluxe Room)
Deluxe kamer (Deluxe Room)
...
  • Uitzicht: Stad
  • 20 m²/215 ft²
  • 1 tweepersoonsbed of 2 eenp...
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Executive kamer (Executive Room)
Executive kamer (Executive Room)
...
  • 33 m²/355 ft²
  • Douche & Bad
  • 1 tweepersoonsbed of 2 eenp...
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Executive Studio
Executive Studio
...
  • 50 m²/538 ft²
  • Douche & Bad
  • 1 Super Kingsize bed
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Queensize Suite (Queen Suite)
Queensize Suite (Queen Suite)
...
  • 222 m²/2390 ft²
  • Douche & Bad
  • 2 Kingsize bedden
Data invoeren om prijzen te zien
Familiekamer (3 Volwassenen) (Family Room (3 Adults))
Familiekamer (3 Volwassenen) (Family Room (3 Adults))
...
  • 32 m²/344 ft²
  • Douche & Bad
  • 1 eenpersoonsbed en 1 Super...
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Overzicht

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Afstand en voorzieningen

De getoonde afstanden zijn hemelsbreed. De daadwerkelijke afstanden kunnen verschillen.
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Wat zij aanbieden

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In de buurt

De getoonde afstanden zijn hemelsbreed. De daadwerkelijke afstanden kunnen verschillen.
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Beleid van de accommodatie

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Enkele nuttige wetenswaardigheden

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Mededelingen

Het zwembad is nu geopend voor verblijvende gasten.

Geverifieerde gastbeoordelingen

Agoda beoordelingen (1218)Booking.com beoordelingen (510)
Hygiëne8,4
Faciliteiten7,9
Ligging8,9
Kamercomfort en kwaliteit8,4
Service8,4
Verhouding prijs/kwaliteit8,0
Verstrekt door geverifieerde gasten van Agoda
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Kamertype
Superior kamer
Executive kamer
Executive Studio
Familiekamer
Toont 998 geverifieerde gastbeoordelingen.
12345
7,0
Zeer goed
Jorn uit Nederland
Individuele reiziger
Superior kamer
Ik verbleef 3 nachten in augustus 2012
Prima hotel, prima kamer”
Mooie kamers op 17e verdieping (Niet roken)
Goede prijs voor een mooie kamer, en ook prima ligging.
Beoordeeld 03 september 2012
7,6
Zeer goed
Pui uit Maleisië
Gezin met jonge kinderen
Superior kamer
Ik verbleef 2 nachten in september 2018
Good location, next to Mall”
Location was good. Room is big & clean. Requested a non smoking room with bath tub and the staff have provided me. Thank you so much. Walking distance to Ruin St Paul. There is mall next to the hotel. Quite convenient as you can get anything nearby. Will recommend to friends and family.
Beoordeeld 13 september 2018
Dear Pui , Thank you for staying with us and for sharing your wonderful review with us here. We’re happy to read that you had a pleasant stay with us. We’re also delighted to know that you enjoyed the room and location. Thank you once again. We look forward to welcoming you back soon. Best regards Jenny Zhao Assistant Front Office Manager
Gereageerd 16 september 2018
Grand Emperor Hotel
10,0
Superieur
MEI uit China
(Echt)paar
Superior kamer
Ik verbleef 2 nachten in augustus 2018
Nice Hotel to be Stayed”
All the staff are so nice and helpful, room area is same as described and tidy.
Beoordeeld 03 september 2018
10,0
Superieur
jenny uit Maleisië
(Echt)paar
Ik verbleef 3 nachten in december 2017
GOOD”
GOOD
Beoordeeld 03 juli 2018
Dear Jenny, Thank you for choosing to stay at Grand Emperor Hotel Macau and also for taking the extra time to post a review of your experience. We are most delighted to read that you had an overall enjoyable stay at Grand Emperor Hotel Macau. Your kind recognition of our efforts is highly appreciated. Once again, thank you so much for the perfect mark review and we would love the pleasure of welcoming you back in the very near future. Best regards, Jenny Guest Service Manager
Gereageerd 03 juli 2018
Grand Emperor Hotel
7,2
Zeer goed
Azaleah uit Filipijnen
Gezin met oudere kinderen
Ik verbleef 2 nachten in juli 2017
Nice”
good hotel but overall its expensive ... worth it breakfast though ...
Beoordeeld 29 juni 2018
Dear Azaleah, Thank you very much for sharing your feedback with us. We're happy to learn that your overall experience with us was satisfied, and the breakfast had met your expectation. We look forward to welcoming you again in the future. Best regards, Jenny Zhao Guest Service Manager
Gereageerd 03 juli 2018
Grand Emperor Hotel
4,4
Kelly uit Singapore
(Echt)paar
Superior kamer
Ik verbleef 3 nachten in mei 2018
Acceptabel”
Cons: the quality of the staff is not consistent, some polite some face black. Free shuttle bus only goes 2 places. Breakfast limited choices. Pillow too thin and soft Pro: give many bottles of water Clean, many TV channels.
Beoordeeld 25 mei 2018
Dear Ms. Kelly, Greetings from Grand Emperor Macau! Thank you for taking time to share your feedback following your recent stay with us. We are terribly sorry to learn that you did not enjoy your stay in Macau. We are concerned with what you had mentioned on the staff performance and breakfast selections. Please provide us with more details in order to make the improvement. We are taking your feedback seriously and will take this for review and enhancement. Besides that, please allow us to offer you a few pillow selections to maximize your comfort and the schedule of the shuttle bus for your next visit. Again, thank you for your comments and suggestions which are helpful as we strive to continuously improve. We hope to welcome you back for another stay at our hotel. Sincerely Yours Jenny Zhao Guest Service Manager
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Grand Emperor Hotel
8,4
Geweldig
Chai uit Singapore
Groep
Superior kamer
Ik verbleef 2 nachten in december 2017
Great location ”
Hotel room was spacious and clean. Location was great, walking distance to Senado square and shuttle service to hotels in Cotai strip is just outside the hotel.
Beoordeeld 10 maart 2018
Dear Chai, Thank you very much for sharing your feedback with us. We appreciate the positive comments that you have shared regarding our location, the guest room and the shuttle bus service provided by the Emperor Palace Casino. We look forward to welcoming you again in the future. Best regards, Jenny Zhao Guest Service Manager
Gereageerd 18 maart 2018
Grand Emperor Hotel
10,0
Superieur
Syena uit Singapore
(Echt)paar
Familiekamer
Ik verbleef één nacht in oktober 2017
Good Service!!”
Nice Location !Next time will stay again.
Beoordeeld 08 februari 2018
Dear Syena, Thank you for choosing to stay at Grand Emperor Hotel Macau and also for taking the extra time to post a review of your experience.. We are most delighted to read that you had an overall enjoyable stay at Grand Emperor Hotel Macau. We will certainly share your compliments with the team encouraging them to continue their efforts to drive service excellence. Your kind recognition of our efforts is highly appreciated. Once again, thank you for your compliments on the service extended by the team and we would love the pleasure of welcoming you back in the very near future. Happy Lunar New Year! Best regards, Jenny Guest Service Manager
Gereageerd 16 februari 2018
Grand Emperor Hotel
10,0
Superieur
Katherine uit Singapore
Groep
Ik verbleef één nacht in januari 2018
Highly recommended hotel!!”
My experience staying at grand emperor hotel was a very pleasant & an enjoyable one. The hotel facilities are well equipped, hotel room is spacious & cosy. The hotel breakfast was a heartily spread. And I want to specially compliment two of their customer service officers, Ms Yoyo Saw & Ms Nicole Wong. These two ladies service were great, they treat their customers like prestige guest, they will go the extra mile helping us hire a cab, explaining to us with great patient, do their best to fulfill our requests & they never fail to put on a smile. Overall the stay at this hotel was really a great one. I am very happy & satisfied with their great service, & would definitely stay in again should I re-visit Macau. Highly recommended.
Beoordeeld 30 januari 2018
Dear Koh, Thank you for sharing such wonderful comments with other travelers. I am very pleased to hear that you have spent a wonderful time with us. It was a great pleasure to have you at Grand Emperor Hotel Macau, "You Home Away From Home". We are delighted to know that you had a memorable stay especially highlighting the services extended to you by Guest Service Officer Yoyo and Nicole. Especially thanks for highlighting our guest room, breakfast and staff performance which have lived up to your expectations. I will surely pass on your generous compliments to the rest of the team and management. Again, thank you for your comments which are helpful as we strive to continuously improve. We would love to have you back soon for more memorable moments. Please feel free to let me know if I can be of any further assistance. Best regards, Jenny Guest Service Manager
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Grand Emperor Hotel
8,4
Geweldig
Boon uit Maleisië
(Echt)paar
Ik verbleef 2 nachten in januari 2018
Excellent Location.”
We are repeat customer. The location is ideal, bei
Beoordeeld 11 januari 2018
Dear Boon, Thank you very much for posting your review. I'm glad that you were delighted with our hospitality and you were happy with our convenient location in the heart of Macau. I am looking forward to having the opportunity to see you again at our hotel. Best regards, Jenny Zhao Guest Service Manager
Gereageerd 17 februari 2018
Grand Emperor Hotel
8,4
Geweldig
Cindy uit Singapore
Gezin met jonge kinderen
Superior kamer
Ik verbleef 2 nachten in januari 2018
Great location ”
Very prominent location and comes with baby cot when requested. Near to MTR and night market, walking distance to Mongkok.
Beoordeeld 11 januari 2018
8,4
Geweldig
Cindy uit Singapore
Gezin met jonge kinderen
Ik verbleef 2 nachten in januari 2018
Great venue and spacious! ”
Comes with baby cot when requested... next to a mall with a big foodcourt. Awesome. (=
Beoordeeld 11 januari 2018
Dear Cindy, Thank you very much for posting your review. I'm glad that you were delighted with our hospitality and you were happy with our convenient location in the heart of Macau. I am looking forward to having the opportunity to see you again at our hotel. Best regards, Jenny Zhao Guest Service Manager
Gereageerd 17 februari 2018
Grand Emperor Hotel
9,6
Superieur
LAI uit Singapore
Groep
Familiekamer
Ik verbleef 3 nachten in december 2017
Great Staffs ”
Front desk Mr Rum was very helpful and professional. Ms Nicole and the team has done great job with birthday deco to our room too. The room was festooned with balloons, streamers and towel animals. On top of that, the hotel had gifted us a freshly baked birthday cake and bottle of red wine to complete a celebratory mood. We are very impressed for their efforts for making our stay very pleasant and memorable.
Beoordeeld 20 december 2017
Dear LAI, Happy Birthday once again! Thank you for your incredible review! Your kind compliments in recognition of the service provided by our Guest Service Team is much appreciated. We will certainly share your kind words encouraging the team to continue their efforts to drive service excellence. We look forward to your continued support and sincerely hope your next plan to visit us will be very soon. Kind regards Jenny Zhao Guest Service Manager
Gereageerd 01 januari 2018
Grand Emperor Hotel
8,4
Geweldig
Suzi uit Australië
Gezin met jonge kinderen
Superior kamer
Ik verbleef 2 nachten in april 2017
Central capital ”
Great location and great room except no seating area for guest to seat while waiting for.
Beoordeeld 16 december 2017
Dear Suzi, Thank you for sharing your comments with other travelers. I am very pleased to hear that you have spent a wonderful time with us. It was a great pleasure to have you at Grand Emperor Hotel Macau, "You Home Away From Home". Thank you for your comments which are helpful as we strive to continuously improve. We would love to have you back soon for more memorable moments. Please feel free to let me know if I can be of any further assistance. Kind Regards Jenny Zhao Guest Service Manager
Gereageerd 01 januari 2018
Grand Emperor Hotel
8,4
Geweldig
Kar uit Maleisië
Groep
Familiekamer
Ik verbleef 3 nachten in november 2017
good”
nice and good
Beoordeeld 29 november 2017
親愛的Kar, 感謝您下榻澳門英皇娛樂酒店,我們十分高興您在此擁有滿意的住宿體驗。我們誠摯期待有幸再次為您服務。 謝謝! 客戶服務經理 Jenny 謹啟
Gereageerd 05 december 2017
Grand Emperor Hotel
9,2
Superieur
Hwee uit Singapore
Gezin met oudere kinderen
Familiekamer
Ik verbleef 3 nachten in november 2017
Great service and friendly staff”
Friendly staff and fast check-in. Got complimentary breakfast too. Just a small hiccup when taking shuttle bus to the ferry terminal (need to use WeChat app to get the hotel staff to endorse their complimentary shuttle bus ticket if you are carrying luggage bags).
Beoordeeld 26 november 2017
Dear Hwee, Thank you for your fantastic words on Agoda! Many thanks for taking the time to share this pleasant review. Glad that you enjoyed the service and accommodation. We look forward to have the pleasure of welcoming you back in the near future. Please do not hesitate to contact me directly should you need assistance for further reservation. Sincerely, Jenny Zhao Guest Service Manager
Gereageerd 05 december 2017
Grand Emperor Hotel
7,6
Zeer goed
Sai uit Maleisië
Gezin met oudere kinderen
Familiekamer
Ik verbleef 2 nachten in november 2017
Spacious family room”
Overall satisfied, but bathroom need to be improved
Beoordeeld 26 november 2017
Dear Sai, Thank you for your fantastic words on Agoda! Many thanks for taking the time to share this pleasant review. Glad that you enjoyed the service and accommodation. We look forward to have the pleasure of welcoming you back in the near future. Please do not hesitate to contact me directly should you need assistance for further reservation. Sincerely, Jenny Zhao Guest Service Manager
Gereageerd 05 december 2017
Grand Emperor Hotel
7,2
Zeer goed
Sai uit Maleisië
Gezin met jonge kinderen
Familiekamer
Ik verbleef 3 nachten in november 2017
Spacious family room, but bathroom need to improve”
Stay for 3 nights, do not have bathtub and the shower heater not working well
Beoordeeld 26 november 2017
Dear Sai, Dear Hwee, Many thanks for taking the time to share this review on Agoda. Thank you for choosing to stay with us at Grand Emperor Hotel Macau. Referring to your comment on the shower issue, kindly advise your room number for our follow up and further improvement. We would like to apologize for the inconvenience caused. We look forward to have the pleasure of welcoming you back in the near future. Sincerely, Jenny Zhao Guest Service Manager
Gereageerd 05 december 2017
Grand Emperor Hotel
8,8
Geweldig
Stevie uit Indonesië
(Echt)paar
Ik verbleef één nacht in augustus 2017
satisfied”
this hotel very nice you can go to many casino use the shuttle on this hotel the room also very good, is clean and ellegant thankss
Beoordeeld 22 november 2017
Dear Stevie, Thank you for your for sharing your wonderful experience about your recent stay with us. We’re excited to read that you had an enjoyable stay with us at Grand Emperor Hotel Macau. Thank you once again for your compliments. On behalf of our team, I look forward to welcoming you back in the future. Warmest regards, Jenny Zhao Guest Service Manager
Gereageerd 24 november 2017
Grand Emperor Hotel
10,0
Superieur
Carolyn uit Singapore
Gezin met oudere kinderen
Familiekamer
Ik verbleef 2 nachten in oktober 2017
Excellent stay ”
We booked a family room for 4 and the room was really spacious and clean. An extra bed was provided together with a Handy mobile phone with mobile data. Shuttle buses bring you to and from the macau ferry terminal and city of dreams so getting around was pretty convenient. Many food options nearby and Senado square was a short 10min walk away. What left us really impressed was the excellent service from the staff be it the front desk, concierge service or housekeeping. The complimentary breakfast was superb and one of the best we have ever had!
Beoordeeld 12 november 2017
Dear Carolyn, Thank you very much for posting your fantastic review. We are pleased that your overall experience was wonderful and everything of your stay was a highlight. Thank you for your support and I really look forward to welcoming you and your family again soon. Yours sincerely, Jenny Zhao Guest Service Manager
Gereageerd 24 november 2017
Grand Emperor Hotel
12345
Dit is een populaire accommodatie. Mis het niet!

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