Grand Kempinski Hotel Shanghai
Grand Kempinski Hotel Shanghai
Bekijk alle 65 foto's
 Grand Kempinski Hotel Shanghai
Bekijk alle 65 foto's
Lobby Grand Kempinski Hotel Shanghai
Lobby
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Lobby Grand Kempinski Hotel Shanghai
Lobby
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Interieur Grand Kempinski Hotel Shanghai
Interieur
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OP DE KAART Grand Kempinski Hotel Shanghai
OP DE KAART
Geweldig
Ligging
8,7
Bekijk alle 65 foto's Grand Kempinski Hotel Shanghai
Bekijk alle 65 foto's
Verwijderd uit Favorieten
2017

Grand Kempinski Hotel Shanghai

Uitstekende locatie
Bekijk wat er in de buurt is
Geweldig
Op basis van 544 beoordelingenBekijk wat gasten ervan vonden
8,5
88% zou dit aanraden aan een vriend
Verhouding prijs/kwaliteit8,2
Afstand stadscentrum4 km
Locatiebeoordeling:8,7
Dichtstbijzijnde luchthavenLuchthaven Shanghai Hongqiao International (SHA)
Afstand luchthaven16,8 km
RestaurantJa
  • 340 m naar openbaar vervoer

  • Luchthaventransfer

  • geld wisselen

  • gratis wifi in alle kamers

Kamerkeuzes
8,5
Uitstekend
Kamercomfort & kwaliteit
Deze accommodatie is heel gewild!De laatste boeking was 5 uur geleden
Superior met stadsuitzicht (Superior City View)
Superior met stadsuitzicht (Superior City View)
...
  • Uitzicht: Stad
  • 52 m²/560 ft²
  • 1 Kingsize bed of 2 eenpers...
Data invoeren om prijzen te zien
Grand Executive kamer met stadsuitzicht (Grand Executive City View Room)
Grand Executive kamer met stadsuitzicht (Grand Executive City View Room)
...
  • Uitzicht: Stad
  • 52 m²/560 ft²
  • 1 Queensize bed of 2 eenper...
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Superior tweepersoons- of twinkamer (2 aparte bedden) (Superior Double or Twin)
Superior tweepersoons- of twinkamer (2 aparte bedden) (Superior Double or Twin)
...
  • Uitzicht: Stad
  • 40 m²/431 ft²
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Executive Suite
Executive Suite
...
  • Uitzicht: Stad
  • 85 m²/915 ft²
  • 1 Kingsize bed
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Pearl Suite
Pearl Suite
...
  • Uitzicht: Rivier
  • 102 m²/1098 ft²
  • 1 Kingsize bed
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Executive met stadsuitzicht (Executive City View)
Executive met stadsuitzicht (Executive City View)
...
  • Uitzicht: Stad
  • 43 m²/463 ft²
  • 1 Kingsize bed of 2 Tweeper...
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Diplomatic Suite
Diplomatic Suite
...
  • Uitzicht: Rivier
  • 104 m²/1119 ft²
  • 1 Kingsize bed
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Executive met Uitzicht op Bund (Executive Bund View)
Executive met Uitzicht op Bund (Executive Bund View)
...
  • Uitzicht: Rivier
  • 45 m²/484 ft²
  • 1 Kingsize bed of 2 Tweeper...
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Deluxe Bunduitzicht (Deluxe Bund View)
Deluxe Bunduitzicht (Deluxe Bund View)
...
  • Uitzicht: Rivier
  • 56 m²/603 ft²
  • 1 Kingsize bed of 2 Semi-tw...
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Deluxe Kamer met Tweepersoonsbed of 2 aparte Bedden (Double Or Twin Deluxe)
Deluxe Kamer met Tweepersoonsbed of 2 aparte Bedden (Double Or Twin Deluxe)
...
  • 43 m²/463 ft²
  • bad
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Overzicht

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Afstand en voorzieningen

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Wat zij aanbieden

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In de buurt

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Beleid van de accommodatie

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Enkele nuttige wetenswaardigheden

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Geverifieerde gastbeoordelingen

Agoda beoordelingen (544)Booking.com beoordelingen (1146)
Hygiëne9,0
Faciliteiten8,6
Ligging8,7
Kamercomfort en kwaliteit8,5
Service8,4
Verhouding prijs/kwaliteit8,2
Verstrekt door geverifieerde gasten van Agoda
Filter beoordelingen op:
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English
简体中文
日本語
繁體中文 (香港)
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Kamertype
Superior met stadsuitzicht
Deluxe Bunduitzicht
Executive met stadsuitzicht
Executive met Uitzicht op Bund
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Toont 342 geverifieerde gastbeoordelingen.
12345
10,0
Superieur
Thalita uit Nederland
Groep
Superior met stadsuitzicht
Ik verbleef 6 nachten in oktober 2012
Fantastisch mooi hotel”
grote kamers, aardig/behulpzaam personeel, mooi hotel, mooi zwembad met super uitzicht
Het hotel is super mooi. Grote luxe kamers, mooi uitzicht. Op loopafstand van de Pearl televisiontower, metrostation en winkels.
Beoordeeld 17 oktober 2012
9,2
Superieur
Hans uit Duitsland
Gezin met oudere kinderen
Grand Studio
Ik verbleef één nacht in september 2018
We really enjoyed this rather short stay. Arriving late, we were greeted and received an upgrade ”
Good spa wirh swimming pool, the kids liked it The bar was nice but a bit expensive but with nice views Unfortunately we had no time for breakfast amd had to leave early
Beoordeeld 10 september 2018
10,0
Superieur
Mei uit Singapore
Individuele reiziger
Superior met stadsuitzicht
Ik verbleef 2 nachten in november 2017
Superieur”
Grand and excellent!
Beoordeeld 10 september 2018
8,8
Geweldig
Zaini uit Maleisië
(Echt)paar
Superior City View Twin (sole use)
Ik verbleef 2 nachten in juli 2018
Account Got Hacked”
Somebody hacked into my account and use my particulars to book this room. be careful guys. Agoda is not safe!
Beoordeeld 27 juli 2018
Dear Guest, thank you for taking time to share your sincere feedback with us. We feel very sorry to hear you met this problems, please contact with Agoda immediately. Hope everything will be fine!
Gereageerd 30 juli 2018
Grand Kempinski Hotel Shanghai
10,0
Superieur
VINCENT uit Verenigde Staten
Individuele reiziger
Deluxe Bunduitzicht
Ik verbleef 4 nachten in april 2018
Excellent Atmosphere & Location”
Very much enjoyed my 4 days stay. Room is clean and wonderful view of the river. World-class breakfast with several stations containing wide selection. The staffs were very courteous and took care of my requests almost immediately. Location near Subway Line 2 and the River Ferry Station. Multiple shops and restaurants are at walking distance too.
Beoordeeld 04 mei 2018
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment! It was our great pleasure to be able to provide you with such a good experience in Shanghai here at Grand Kempinski Hotel Shanghai. We look forward to welcome you back on your next visit to Shanghai. Hope we can have another opportunity to serve you in the near future.
Gereageerd 24 juli 2018
Grand Kempinski Hotel Shanghai
8,0
Geweldig
SUGENG uit Indonesië
Zakelijke reiziger
Deluxe Bunduitzicht
Ik verbleef 5 nachten in april 2018
Zeer goed”
My Luggage wasn’t send to my room altough reception staff said on the way, have to find out at concierge, had to find it myself to concierge
Beoordeeld 16 april 2018
Dear Guest, greetings from Grand Kempinski Hotel Shanghai!We sincerely apologize for the unpleasant experience you had. We will continue to enhance and improve our services. Your feedback is valuable for our improvement. We look forward to welcoming you back to Grand Kempinski Hotel Shanghai and witness our perfect!
Gereageerd 24 april 2018
Grand Kempinski Hotel Shanghai
7,6
Zeer goed
Leslie uit Singapore
(Echt)paar
Deluxe Bunduitzicht
Ik verbleef één nacht in februari 2018
Nice hotel but bad stay”
Nothing wrong with the facilities, just some operational issues. Firstly, we went to the pool upstairs and were told we need a swimming cap. Obviously we didn't bring ours so we were told to buy one for 60rmb. What a rip off! It should be cheaper, or at least offer some for loan. After paying 1500rmb for our room, being asked to pay extra is such a disappointment. Secondly we heard the breakfast was fantastic which is why we booked and bought the breakfast package. But we never got to find out. The queue was not so long, but the staff told us to go upstairs to their "other" restaurant as there is no queue she said. I asked her is it the same as downstairs, and she said yes. Total rubbish. The hotel basically coverted one of their ballroom into some second rate make shift restaurant. We had to share a table with 7 other Chinese people. Was so crowded and uncomfortable. Furthermore the food was NOT the same as downstairs. They just got some trays, and filled it with some of the food from downstairs and brought it up. I felt like a college student at a back packers. I was furious and eventually approached one of their managers. She just said she will relay the my complaint to her manager. I did not believe her, so I wrote a letter. After writing the letter I called the F&B manager and told him my issue. He gave me a small gift (cakes, chocolates) as an apology. I wrote him an email afew days later requesting a buffet voucher which I received. So in summary, they oversold their breakfast add on, staff didn't provide correct information, and I had to call/write to get compensated.
Beoordeeld 03 maart 2018
Dear Guest, I am very sorry to read that your experience did not match your expectations. Please do accept my sincere apologies for any inconvenience caused. Providing excellent service that is gracious, personalized and attentive is our top priority and we’ll continue to train our team of hard-working colleagues on a daily basis. Our hotel management team has started looking into this issue and implementing solutions to prevent this problem from happening again. Hopefully we still have the opportunity to offer you better services in your future stay with us.
Gereageerd 06 maart 2018
Grand Kempinski Hotel Shanghai
10,0
Superieur
Evelin uit China
Groep
Deluxe Bunduitzicht
Ik verbleef 2 nachten in februari 2018
Excellent stay”
All the staff at the Executive Lounge, including Leo Li, were amazing. Everyone did their best to make our stay very warm and comfortable. We would most certainly recommend the hotel to our friends. The views were uplifting and the food in the lounge was delicious.
Beoordeeld 19 februari 2018
Dear Guest, thank you for taking time to share your recent experience at Grand Kempinski Hotel Shanghai. We appreciate your feedback and are delighted to hear that you had a great stay. We take great pride in not only meeting but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Gereageerd 22 februari 2018
Grand Kempinski Hotel Shanghai
8,0
Geweldig
Nawaphan uit Thailand
(Echt)paar
Deluxe Bunduitzicht
Ik verbleef 2 nachten in augustus 2017
Prime Location near Business Center and Oriental Pearl Tower”
Prime Location near Business Center and Oriental Pearl Tower
Beoordeeld 07 januari 2018
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment. We are delighted that you had a wonderful and memorable stay at our hotel. We are also pleased to learn that everything we offered to you along your stay has exceeded your expectation.
Gereageerd 09 januari 2018
Grand Kempinski Hotel Shanghai
6,0
Brett uit Singapore
(Echt)paar
Deluxe Bunduitzicht
Ik verbleef 2 nachten in december 2017
10mins walk to train station.”
Pales in comparison to Siam Kempinski. Gym was decent although we expected more.
Beoordeeld 03 januari 2018
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment. We are delighted that you had a wonderful and memorable stay at our hotel. We are also pleased to learn that everything we offered to you along your stay has exceeded your expectation.
Gereageerd 09 januari 2018
Grand Kempinski Hotel Shanghai
6,4
Goed
Aloysius uit Singapore
(Echt)paar
Superior met stadsuitzicht
Ik verbleef 2 nachten in december 2017
Nothing exceptional”
I had high expectations for this hotel given the history, and class. I was not overwhelmed by the experience. It was a decent stay expected of a five star hotel but no wow factor. It is quite a distance from the nearest train station. Right next to DBS tower. I had hoped for better so the expectations fell short in terms of the value in return. The furnishing could be improved as it is getting slightly dated.
Beoordeeld 27 december 2017
Dear Guest, thank you for having taken a moment to share your experience with us. We appreciate your thoughtful comments, however we regret that your experience was not a perfect one. And we shall continue to strive to even further improve our services and attentions to our customers. We look forward to an opportunity of welcoming you back to Grand Kempinski Hotel Shanghai.
Gereageerd 29 december 2017
Grand Kempinski Hotel Shanghai
9,6
Superieur
Henson uit Filipijnen
Groep
Deluxe Bunduitzicht
Ik verbleef één nacht in december 2017
Execellent Hotel”
Stayed here for a night Dec. 2-3, 2017. We got here a bit early and the room wasn’t ready yet. We went back around 3pm and checked-in. We were surprised that we have been upgraded to executive room. Checked-in was fast. The room was great. Love the facilities of the hotel. The hotel is very near the oriental pearl tower and about 10-15mins walk. The few things that i think the hotel needs to improve are: 1. Hospitality of the staff. (When we checked-in around 11am, the male front desk staff does not smile at all and looks very serious. I had stayed for several 5 star hotels and i never experienced this before.) 2. For the room, maybe they can add bluetooth speaker. 3. Coffee amenities - i’m not sure if they have sweeteners like splenda or equal but in the room did not found any. Did not bother to ask anymore. Overall i would still recommend this hotel and had wonderful stay.
Beoordeeld 04 december 2017
Dear guest Thank you for taking the time to share your comments.We are pleased you enjoyed the guestroom experience.I am so sorry to hear that you did not find sweeteners.I think if you not find it next time,please contact us to help you.And about your comment, we will feedback to hotel management and improve service quality.We hope you will choose our hotel again and so that we could have the opportunity to provide better service for you.
Gereageerd 05 december 2017
Grand Kempinski Hotel Shanghai
10,0
Superieur
Lee uit China
Gezin met jonge kinderen
Deluxe Bunduitzicht
Ik verbleef 2 nachten in oktober 2017
very good”
very good experience。
Beoordeeld 12 oktober 2017
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment! It was our great pleasure to be able to provide you with such a good experience in Shanghai here at Grand Kempinski Hotel Shanghai. We are pleased to learn that you truly enjoyed our rooms, helpful service and delicious food.
Gereageerd 13 oktober 2017
Grand Kempinski Hotel Shanghai
8,8
Geweldig
tan uit Indonesië
Gezin met oudere kinderen
Superior met stadsuitzicht
Ik verbleef één nacht in september 2017
good hotelllllllll”
breakfast is ok location next to oriental tower
Beoordeeld 04 oktober 2017
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment! It was our great pleasure to be able to provide you with such a good experience in Shanghai here at Grand Kempinski Hotel Shanghai. We are pleased to learn that you truly enjoyed our rooms, helpful service and delicious food.
Gereageerd 13 oktober 2017
Grand Kempinski Hotel Shanghai
8,8
Geweldig
william uit Indonesië
Zakelijke reiziger
Deluxe Bunduitzicht
Ik verbleef 2 nachten in september 2017
Love the place”
The hotel is awesome, tou can walk 10-15 minutes to IFC mall. The whirpool is facing huangpu river , it is awesome at night. The only problem here is the water, as i like to shower in a cold water, their water is barely cold and sometimes only hot water. Other than that, love it!
Beoordeeld 24 september 2017
7,6
Zeer goed
Alice uit Verenigde Staten
Zakelijke reiziger
Deluxe Bunduitzicht
Ik verbleef 2 nachten in september 2017
Zeer goed”
I was in a rush and needed something printed out before a meeting, and on my way out asked the concierge if he could help. "No request is too small" is their slogan. Yet, he was not willing to help at all and said I would have to go up to the 28th floor. I found this extremely disappointing. I had a conference here but I would not stay here again.
Beoordeeld 22 september 2017
6,0
Adam uit Verenigd Koninkrijk
Zakelijke reiziger
Deluxe Bunduitzicht
Ik verbleef 2 nachten in september 2017
Big and busy - good location”
First impression of the room was that it was a little old fashioned with an old smell to the room but I had a fantastic view out across the river. Small things like the Minibar look very sad and they could do with updating that and filling up the minibar. Other disappointing aspect was that the room service menu only runs until 10pm. After that you can order from one of 3 sandwiches. If you want to be close to the financial district this is a great spot to stay at a reasonable rate.
Beoordeeld 20 september 2017
Dear Guest, thank you for your choose to stay in Grand Kempinski Hotel Shanghai and willing to share your stay experiences to us. About your comment, we will feedback to hotel management and improve service quality. We hope you will choose our hotel again and so that we could have the opportunity to provide better service for you.
Gereageerd 21 september 2017
Grand Kempinski Hotel Shanghai
8,4
Geweldig
SHIBUTANI uit Japan
Individuele reiziger
Deluxe Bunduitzicht
Ik verbleef 2 nachten in januari 2017
Geweldig”
excellent
Beoordeeld 17 juli 2017
7,6
Zeer goed
andry uit Indonesië
Gezin met oudere kinderen
Superior met stadsuitzicht
Ik verbleef één nacht in juni 2017
Good location,cleanliness room”
Room facilities and location very good but concierge staff no good.no help anything.no good service for staff
Beoordeeld 30 juni 2017
Dear Guest, thank you for having taken a moment to share your experience with us. We appreciate your thoughtful comments, however we regret that your experience was not a perfect one. And we shall continue to strive to even further improve our services and attentions to our customers. We look forward to an opportunity of welcoming you back to Grand Kempinski Hotel Shanghai.
Gereageerd 04 juli 2017
Grand Kempinski Hotel Shanghai
4,8
YEWMENG uit Singapore
Zakelijke reiziger
Deluxe Bunduitzicht
Ik verbleef één nacht in februari 2017
Out of the way.... ”
Nice hotel and value for money, out of the way from the airport, Clean hotel.
Beoordeeld 20 mei 2017
Dear Guest, thank you for your wonderful review, great you enjoyed your stay and our hotel and our service met your satisfaction. Hope you enjoy your time in Shanghai.
Gereageerd 04 juli 2017
Grand Kempinski Hotel Shanghai
12345
Dit is een populaire accommodatie. Mis het niet!

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