350 m naar openbaar vervoer
gratis wifi in alle kamers
|Afstand stadscentrum||4 km|
|Dichtstbijzijnde luchthaven||Internationale Luchthaven Shanghai Hongqiao (SHA)|
|Afstand luchthaven||17,7 km|
Gunstig gelegen in Shanghai, is Grand Kempinski Hotel Shanghai een goede uitvalsbasis om deze levendige stad te ontdekken. Het hotel ligt slechts 4 km van het stadscentrum: lokale bezienswaardigheden zijn dus snel te bereiken. Een baken van rust en ontspanning: deze accommodatie biedt totale vernieuwing op een steenworp afstand van bezienswaardigheden zoals Lujiazui Ontwikkelings- Showroom, Shanghai Geschiedenis Museum, Pareltoren van het Oosten.
De faciliteiten en diensten die door Grand Kempinski Hotel Shanghai worden geboden, garanderen een plezierig verblijf voor gasten. U kunt hier gebruikmaken van een selectie van topklasse voorzieningen, zoals 24-uur roomservice, gratis wi-fi in alle kamers, 24-uur receptie, faciliteiten voor mindervaliden, snel in- en uitchecken .
De ambiance van Grand Kempinski Hotel Shanghai weerspiegelt zich in de inrichting van iedere gastenkamer. plasma tv, vloerbedekking, spiegel, slippers, sofa zijn slechts enkele van de voorzieningen die u ter beschikking staan. Of u nu van fitness houdt, of gewoon lekker wilt ontspannen na een drukke dag, het kan allemaal dankzij recreatieve voorzieningen zoals hot tub, fitnesscentrum, sauna, zwembad (binnen), wellnessfaciliteiten. Fantastische voorzieningen en een uitstekende locatie makenGrand Kempinski Hotel Shanghai de perfecte uitvalsbasis om van uw verblijf in Shanghai te genieten.
Kinderen en extra bedden
Extra bedden zijn afhankelijk van het gekozen kamertype. Raadpleeg het beleid van de desbetreffende kamer voor nadere informatie.
Alle kinderen zijn welkom
|Leeftijd gast||Extra bed|
Kinderen van 0 tot 2 jaar [inbegrepen]
Verblijf gratis indien gebruik wordt gemaakt van aanwezige bedden.
Ledikanten/wiegen zijn beschikbaar op aanvraag
Kinderen van 3 tot 12 jaar [inbegrepen]
Verblijf gratis indien gebruik wordt gemaakt van aanwezige bedden.
Voor een extra bed wordt een toeslag in rekening gebracht.
Gasten van 13 jaar en ouder worden als volwassenen beschouwd
Zij dienen een extra bed te gebruiken, waarvoor een toeslag in rekening wordt gebracht.
Grand Kempinski Hotel Shanghai
Lujiazui and New Int'l Expo Center Pudong
Hongqiao Luchthaven en Nationaal Conventie Centrum
People Square en Zuid Bund Huangpu
Xintiandi en Huaihai Weg
Toon beoordelingen over
Fantastisch mooi hotel”
Het hotel is super mooi. Grote luxe kamers, mooi uitzicht. Op loopafstand van de Pearl televisiontower, metrostation en winkels.
Great location, amazing service and staff engagement
Dear David, Thank you for the kind review of our hotel and for appreciating the services from the team. Feedback such as this provides us with the encouragement to keep delivering memorable experiences to our guests. We hope to welcome you back to Shanghai in the near future and again offering you our hospitality. Best regards, Grand Kempinski Hotel Shanghai
Good hotel with good location”
We arrive at 7am in the morning.and off course the room isnt ready yet.the staff suggest us to take a shower at 30th floor swimming pool.and the staff is really helpful.from frontdesk,concierge to room service.this hotel located near shanghai aquarium n pearl tower.next to it is mrt station.u can easily find food around here such as yang dumpling,ajisen ramen and 7eleven. Awesome experience as our room view is the bund. Gotta back next time
Dear Gracia, Thank you for taking the time to share your review of our hotel. It is always a pleasure to read such great comments about our hotel. It motivates us to continue delivering great service and taking care of our guests in a personal manner. We look forward to welcoming you back to Shanghai and offering you our hospitality again in the near future. Best regards, Grand Kempinski Hotel Shanghai
Very clean and luxurious hotel with fantastic amenities in the room and attentive staff - great value for money. We ate delicious food at the Italian restaurant within the hotel. The hotel is a short (8-10 minutes) walk to Lujiazui metro station which made it very convenient to get to various parts of the city. Was about an hour each way to get to the Formula 1 Circuit by metro. There is a 7-Eleven and some restaurants a short walk from the hotel. Only complaint is that the ATM in the Hotel Lobby did not allow transactions using several of our cards that we tried (both Mastercard and Visa) which was annoying as many vendors around Shanghai did not accept these cards either and we needed cash!
Dear Ms. Natasha, Thank you for your kind review. We were very happy to note that the location and the amenities of our hotel met your expectations. We understand the annoyance related to international financial payment methods, however we are limited to using only local methods of payment. We usually advise international travellers to visit the ATM close to the hotel for all cash requirements. We do hope, that apart from this all other aspects of your stay were as desired and we will have the pleasure of welcoming you back to Shanghai in the near future. Best regards, Grand Kempinski Hotel Shanghai.
I’ve booked non-smoking room, but unfortunately some guests from the other room was smoking, the corridor was full of smelly smoke, for two days but no one could resolve the issue. No penalty to those Chinese smokers... this is too bad!
Dear Guest, thank you for your choose to stay in Grand Kempinski Hotel Shanghai and willing to share your stay experiences to us. About your comment, we will feedback to hotel management and improve service quality. Actually, we do have a penalty to pay of RMB 1000 per day if someone smoke at hotel. We appreciate the time you spent to share compliments, which gave us great encouragement and inspired us to offer more renewal in your next stay. Hopefully we will welcome you back soon!
Very much enjoyed”
Prime location, friendly staff, comfortable bed
Dear Mr. Hendra, Thank you so much for your kind review. Feedback such as this encourages us to continue crafting beautiful experiences for our guests in our hotels. We hope to welcome you back to Shanghai in the near future. Best regards, Grand Kempinski Hotel Shanghai
Stayed here for a night Dec. 2-3, 2017. We got here a bit early and the room wasn’t ready yet. We went back around 3pm and checked-in. We were surprised that we have been upgraded to executive room. Checked-in was fast. The room was great. Love the facilities of the hotel. The hotel is very near the oriental pearl tower and about 10-15mins walk. The few things that i think the hotel needs to improve are: 1. Hospitality of the staff. (When we checked-in around 11am, the male front desk staff does not smile at all and looks very serious. I had stayed for several 5 star hotels and i never experienced this before.) 2. For the room, maybe they can add bluetooth speaker. 3. Coffee amenities - i’m not sure if they have sweeteners like splenda or equal but in the room did not found any. Did not bother to ask anymore. Overall i would still recommend this hotel and had wonderful stay.
Dear guest Thank you for taking the time to share your comments.We are pleased you enjoyed the guestroom experience.I am so sorry to hear that you did not find sweeteners.I think if you not find it next time,please contact us to help you.And about your comment, we will feedback to hotel management and improve service quality.We hope you will choose our hotel again and so that we could have the opportunity to provide better service for you.
Returning after a year”
This has been my regular hotel until a bad incident by the hotel front desk management one and half year ago. When I finally decided to return again I am pleased that the management has improved. Room is abit expensive but considering its location is excellent. The only thing that has gone worst since my last stay is the staff greetings. Basically there is no greetings or help offers. Facilities wise this is a five star but staff training wise this is more like a three and half star hotel. There is better hotel with similar price around the area with higher standard of customer service.
Truly represents a five star hotel standard”
From the beginning John the front desk staff who checked us in was very courteous and friendly. The view from our assigned room is fantastic. Branded bath amenities, big plush towels, excellent bedding and excellent sheets! The HK staff was very attentive also and preempted our needs during our stay If I had to complain it would be that the heater is weak, taking a good hour to warm up the room during which we were freezing, dark stain wood finish is extremely dated, wifi is atrociously slow takes 2 mins to load a cnbc page but slow wifi is typical of five star hotels.
Location, location, location”
This is my regular hotel with great service whenever I travel to Shanghai until my last stay. A new receptionist unfamiliar with system took very long time to check me out (made some mistakes), took my credit card and then forgot to return my credit card which she kept with her in the inner side of reception desk. I was without credit card for a few days during my travel. When I returned to Shanghai to collect my credit card all the French manager could offer was only a very casual sorry and passed my card to me. It's about his attitude which was not sincere and sympathetic that really put me off. He even said it was my mistake for not checking and asking back my credit card and not the hotel's mistake. This is not acceptable for a 5 star international hotel. So I booked another hotel for my final days of business in Shanghai. I really like this hotel but not sure I will stay here again. Hence I give rating of 1 to staff performance (mainly due to the unprofessional attitude of the French manager).
A fantastic stay”
Overall it was a fantastic stay in the hotel. A luxury hotel with very good location which is near to Oriental Pearl Tower. A few minutes walking distance to LuJiaZui metro which is very convenient to access to most of the places such as airport.
Good hotel in great location ”
Very nice hotel , after taking over management from Gran Melia ( ex hotel name), Kempinski managing the hotel in very good way. It is conveniently located in main business district of Pudong, walking distance from shops, shangri-la. I have previously stayed many times in Shangri-la Pudong, but now prefer this hotel as service is same and price much cheaper.
overall are good, except there was a little problem when i was checking in but the staff could handle it nicely. hotel location is really convenience to go the business area and shopping area. it is just next to the shanghai aquarium and pearl tower. nice city view and excellent service.
a true 5-star hotel with great service”
Hotel is a true 5 or 6* type. The decor is good, not in the usual strange Chinese mix. Hotel is located near the Pearl Tower, about 15 mins walk. There is a new street earthere that Shanghai is trying to promote as a upmarket eat street. The erstaurants look good from the outside but I didn't try. Hotel is not very convenient for other activities, being in the middle of the office area. The subway is 10-15 mins away, taxis are available but they can pick passengers depending on destinations. This is SH. The interior of rooms are very well appointed and very comfortable, including the desk/chair. Staff is super helpful and super efficient. I stayed here before the name change (Gran Melia) and it didn't disappoint this time.
Recently opened Hotel in good Location”
I was looking for a good 5 star hotel in Pudong near the TV tower and the shopping mall. The hotel must be very new and the price was an excellent offer for the service and standard offered. I hope they can keep this level in the future and will return next time I visit Shanghai.
Top Class, Great Value”
No complaints at all. Hotel seems quiet but standard of rooms and service was excellent. Fitness centre is OK but has great view of Shanghai skyline and top floor pool is very nice. For the price, it is excellent VFM.
Great hotel in central location in Pudong”
I had a great stay at the hotel, but the staff was not particularly friendly or helpful, passing me from one person to another. Other then that, I had a great stay and would hihgly recommend the hotel to others.
Good location, new hotels”
hotel is new and conveniently close to the business areas, pearl tower and the bund (by taxi). sight seeing around that area is good. hotel is new and well equipped with facilities. rooms and surrounding areas are well maintained and clean. staff is polite but sometimes lack feedback (you need to confirm whether they have understood or will do what is requested). overall a pleasant stay and pleasant hotel.
Great Luxurious Hotel”
Location is just a bit walk from shopping centers and the Oriental Pearl Tower. The best service would be the concierge services; I asked the staff about other cities of China, he even offered to give a call outside Shanghai to make life easier for me. Truly an excellent service. Breakfast was also a standard above some 5-star hotels.
Location, Location and qaulity hotel”
would highly recommend this hotel to anyone, 100% customer service, nice staff members which were helpful, impressive room, great level 30 pool and spa, one of the best hotels i have ever stayed in, i would not book anywhere else in the future in shanghai.
350 m naar openbaar vervoer
gratis wifi in alle kamers