Extremely great service - thank you so much”

We stayed at the hotel only one night over new years eye and got fantastic service - especially from Sujan who went above and beyond the call of duty. Thank you so much. Had a fantastic dinner at the teppanyaki restaurant with a great view, and was a pleasure for us and the kids to be able to borrow kimonos. Thank you so much!

very nice comfortable hotel”

hotel plaza osaka is a very nice and comfortable hotel. the room is reasonable size with all amenities. small bathroom which is normal for japan. situated in a lovely quiet position in juso , close to restaurants, shopping and clubs. handy to juso station.service is excellent with good tourist info . the room has no security safe but free box at reception.tv limited to japanese with only bbc news in english. pool is expensive to use and western food is not available at the hotel restaurants. i would recommend it as a good place to stay.

Highly recomended !”

Good location, staffs are friendly! Highly recommended!

Geweldig”

Nice experience

Pleasant stay as location is ideal to travel to Kobe, Nara, Kyoto and Itami Osaka airport ”

Breakfast was average and ought to be improved overall. Certain cooked food items are a little salty. Usage of gym and swimming pool ought to be complimentary for hotel guests

Brilliant”

We are a family of 6 who had travelled to Japan for the first time. The Hotel was welcoming, staff super friendly and helpful. Rooms were very clean, food was excelent with both Japanese and Western food available for breakfast buffet. Would definitely go back anytime.

Zeer goed”

Great! The only problem well actually not a problem-problem but only the selection of foods during buffet breakfast, I've stayed for 5days and 5 days in a row same selection of food. though highly recommended

Geweldig”

I really liked the pool and gym. I had to take a number of transfers to get to the aquarium and some of the popular destinations. There were hairs in my tub when I got there, but other than that the room was clean.

5 days in Juso”

Clean, helpful team, spoke great English, huge breakfast buffet of both eastern and western food. Nice and close to the train station and restaurants. There are a couple of street close by which seemed a little doodgy/red light district but easy to avoid and pretty obvious which streets to avoid. TIP: if you wanticipate a break from Japanese food, the BEST Indian restaurant just around the corner called hira Indian restaurant and bar, hands down best Indian food I have had in my life, a little embarrassed to admit it but I went there three time because it was so good.

Lol. It's 1970”

Typical Japanese hotel room. Clean and small but you've got the mission Browns of yesteryear. Older styled room. It fits in with the trains on the hankyu railway ( closest station 5 mins) juso. This is one station away from Osaka umeda and 2 stations ( 2 trains) from shin Osaka.

Value for Money, Comfortable Clean hotel”

Nice and comfortable stay. Great location,friendly and accommodating staff, but needs to learn more English, so they can assist the English speaking guests better. The rooms are a bit small, but nice and clean,specially the toilet. The hotel should provide not only, tea but also coffee. In our next trip to Osaka, we will choose this hotel again and recommend it to our friends.

Good Value”

Good value hotel. Large business class room with free wi-fi - located at Hankyu Juso (the main junction station), so it`s convenient for travel anywhere on the Hankyu lines. Clean and quiet room located about 5 mins walk from the station and with plenty of cheap eats in the surrounding area. Staff able to speak basic English. Gym and pool require extra charge. No iron available and no room safe. It`s a "pink area", but extremely tame by Asia standards...I`d have no problem staying here with my daughter, personally. For the price paid it was a great deal.

Nice hotel ”

I've been there for 4 days. Hotel is located close to Juso station. Unfortunately it's not a subway station, so I had to buy additional tickets. There are shops and some bars close to hotel. Internet is for free and you can print some pages for free too. I definately recommend this hotel

good value”

I think there is a good hotel for someone who travel alone and do not need too much furniture or stuff from hotel. There is good location I can go around by walking to subway station not over 10 minitues. The room I stayed late time very small not good for peple who have many luggages.

location is good but room is small”

the hotel facilities is fair enough for short trip. What the surprise is they offer Shiseido body wash, shampoo with conditioner and fash wash. Bed is nice for sleep, just the room size is too tiny.

excellent quality and good value for money”

hotel is in a good location, close to a train station that is only one stop from Osaka station. The hotel was always clean and is well presented. The staff are friendly and helpful and can speak enough english to help those that forget the Japanese

Great Location and great rooms!”

One word to sum it up.. its wonderful! Rooms are a bit small but its comfortable and clean! The location of the hotel is great as well, close by to restaurants and shops and more importantly, close to Juso train station. From there its just a stop to Umeda/ Osaka station where you could catch a train/ subway to anywhere you want.

Pretty decent location, Big Room”

quite a distance from umeda / osaka station if you are carrying alot of luggage, otherwise it is a decent 10-15 mins walk from juso station, lots of food and colourful nightlife in juso. friendly staff.

So comportable traffic connection around the Osaka”

This Hotel has very good position for the tourist that wants look around Osaka city. (Kyoto, Nara, Kobe etc.) Subway system is very good, and nearly the hotel. But, it seems to be some more careful room management for the Non-smoker.

Excellent Hotel”

We arrived at this hotel in the middle of a rain downpour. Plastic bags were available for wet umbrellas. Staff were very helpful and efficient in allocating the room. The hotel was luxurious and very clean. We enjoyed a view over the river to Osaka. Breakfast was a full buffet and had a wide variety to choose from.