MGM Macau
MGM Macau
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Grand kamer - Gastenkamer MGM Macau
Grand kamer - Gastenkamer
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Lobby MGM Macau
Lobby
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Lobby MGM Macau
Lobby
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Interieur MGM Macau
Interieur
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OP DE KAART MGM Macau
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Geweldig
Ligging
8,5
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MGM Macau

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Op basis van 952 beoordelingenBekijk wat gasten ervan vonden
8,6
89% zou dit aanraden aan een vriend
  • Luchthaventransfer

  • gratis wifi in alle kamers

  • geld wisselen

  • sauna

Kamerkeuzes
8,7
Uitstekend
Kamercomfort & kwaliteit
Deze accommodatie is heel gewild!De laatste boeking was 12 uur geleden
2-slaapkamer Grand Deluxe Suite (2-Bedroom Grand Deluxe Suite)
2-slaapkamer Grand Deluxe Suite (2-Bedroom Grand Deluxe Suite)
...
  • Uitzicht: Oceaan
  • 220 m²/2368 ft²
  • 2 Tweepersoonsbedden
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Grand 1-slaapkamer Suite (1-Bedroom Grand Suite)
Grand 1-slaapkamer Suite (1-Bedroom Grand Suite)
...
  • Uitzicht: Stad
  • 138 m²/1485 ft²
  • 1 Kingsize bed
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Grand kamer (Grand Room)
Grand kamer (Grand Room)
...
  • Uitzicht: Stad
  • 48 m²/517 ft²
  • 2 Tweepersoonsbedden of 1 K...
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Grand Deluxe met oceaanzicht (Grand Deluxe Ocean View)
Grand Deluxe met oceaanzicht (Grand Deluxe Ocean View)
...
  • Uitzicht: Oceaan
  • 48 m²/517 ft²
  • 2 Tweepersoonsbedden of 1 K...
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Grand Studio
Grand Studio
...
  • Uitzicht: Oceaan
  • 55 m²/592 ft²
  • 2 Tweepersoonsbedden of 1 K...
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Grand Deluxe Suite
Grand Deluxe Suite
...
  • 200 m²/2153 ft²
  • rookvrije kamers beschikbaa...
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Deluxe kamer (Deluxe Room)
Deluxe kamer (Deluxe Room)
...
  • 48 m²/517 ft²
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Deluxe Harbour Room
Deluxe Harbour Room
...
  • 48 m²/517 ft²
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Deluxe Suite
Deluxe Suite
...
  • 138 m²/1485 ft²
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Double 1 Or 2 Beds Grand Deluxe (Double Or Twin Grand Deluxe)
Double 1 Or 2 Beds Grand Deluxe (Double Or Twin Grand Deluxe)
...
  • 55 m²/592 ft²
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Overzicht

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Afstand en voorzieningen

De getoonde afstanden zijn hemelsbreed. De daadwerkelijke afstanden kunnen verschillen.
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Wat zij aanbieden

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In de buurt

De getoonde afstanden zijn hemelsbreed. De daadwerkelijke afstanden kunnen verschillen.
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Beleid van de accommodatie

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Enkele nuttige wetenswaardigheden

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Mededelingen

Het zwembad is vanaf 11 juni 2018 van 07:00 tot 21:00 uur geopend.

Geverifieerde gastbeoordelingen

Agoda beoordelingen (952)Booking.com beoordelingen (196)
Hygiëne9,1
Faciliteiten8,5
Ligging8,5
Kamercomfort en kwaliteit8,7
Service8,8
Verhouding prijs/kwaliteit8,0
Verstrekt door geverifieerde gasten van Agoda
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Kamertype
Grand kamer
Grand Deluxe met oceaanzicht
Grand Studio
Grand 1-slaapkamer Suite
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Toont 805 geverifieerde gastbeoordelingen.
12345
5,6
Hoi uit Hong Kong
(Echt)paar
Grand kamer
Ik verbleef één nacht in september 2018
everything is normal ”
pillow was poor can't sleep well, no bathrobe at room needing to call housekeeping
Beoordeeld 07 september 2018
Dear Hoi, Warm greetings from MGM! Thank you for taking the time to share your valuable feedback with us. Please rest assured that your highlighted issue was immediately addressed by the management and specialist team of our hotel. Appropriate measures will be taken based on your evaluation. We sincerely appreciate your business and thank you once again for taking the time to share your feedback. Best regards Cyrus Lei Assistant Front Office Manager Guest Experience Team
Gereageerd 09 september 2018
MGM Macau
9,6
Superieur
KAI uit Hong Kong
(Echt)paar
Grand kamer
Ik verbleef één nacht in juli 2018
Best Location!”
CLose to the ferry terminal, excellent food in hotel area but a bit expensive. Excellent location, within walking distance, to many sight-seeing place.
Beoordeeld 22 augustus 2018
Dear KAI, Warm greetings from MGM MACAU! Thank you for the great review of our hotel! We are glad that you enjoyed your stay as well as places around in Macau. Hope to see you again very soon. Best regards Casey Cheah Guest Experience Manager
Gereageerd 24 augustus 2018
MGM Macau
10,0
Superieur
Xin uit Singapore
Groep
Grand kamer
Ik verbleef één nacht in juni 2018
Superb Hospitality! ”
The hotel itself is very well-renovated and instagram worthy. The hall itself is elegant and welcoming. At first, the check-in staff wasn't able to locate my booking and it got me worried because I have already paid for my stay. Her colleague managed to find my name because it was misspelled. I asked her if we could have connecting rooms at high floor but instead, she upgraded me to 2-bedroom suite which was huge! It was so luxurious and it made our stay a really enjoyable one. We got to enjoy jacuzzi bathtub in each room, total 5 TV and a huge living area with superb view overlooking the sea. Thank you MGM!
Beoordeeld 28 juni 2018
Dear Xin, Warm greetings from MGM MACAU! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to me and to the entire team. We have also learned from your comment regarding check-in staff was not able to locate your booking, and we are glad that it was resolved quickly to your satisfaction. Moving forward, we will continue to maintain our high standards of service. We appreciate your kind comments and very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
Gereageerd 02 juli 2018
MGM Macau
8,4
Geweldig
Jon uit Singapore
(Echt)paar
Grand Deluxe met oceaanzicht
Ik verbleef één nacht in april 2018
Great experience”
We were upgraded from Grand deluxe Ocean view to a stunning Suite room which is very clean and well kept. Was puzzled the service staff did not open the heavy doors for you at the VIP lobby. Special commendation to Manager Mr Cyrus Lei for his excellent service. Good restaurants and beautiful deco. Though disappointed with Rossio as the special arrangements did not happen for our silver wedding anniversary celebration dinner, the overall experience was good. Would stay here again.
Beoordeeld 17 april 2018
Dear Jon, Warm greetings from MGM MACAU! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your great impressions following your recent celebratory stay with us. I will definitely pass along your compliments to Cyrus Lei our Hotel Duty Manager. Thank you for bringing your highlighted issues to our attention and rest assured that it was immediately addressed by the management and specialist team of our hotel. Appropriate measures will be taken based on your evaluation. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
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MGM Macau
4,0
Chatchai uit Thailand
Zakelijke reiziger
Deluxe kamer
Ik verbleef één nacht in maart 2018
Not a typical 5 stars hotel”
The only one thing this hotel have the best is location.
Beoordeeld 16 maart 2018
Dear Chatchai, Warm greetings from MGM MACAU! Thank you for taking the time to share your feedback. While we wish you had a better experience, so we very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
Gereageerd 19 maart 2018
MGM Macau
8,4
Geweldig
Sung uit Zuid-Korea
(Echt)paar
Grand Deluxe met oceaanzicht
Ik verbleef één nacht in februari 2018
Do not get the ocean side view”
Everything was really nice but the ocean side view is terrible. You'll see a junkyard filled with buses and the view is terrible.
Beoordeeld 12 februari 2018
Dear Sung, Warm greetings from MGM MACAU! Thank you for taking the time to share your feedback. While I wish you had a better experience, thus we hope to welcome you back to our hotel very soon! Best regards Casey Cheah Guest Experience Manager
Gereageerd 13 februari 2018
MGM Macau
8,4
Geweldig
Czieat uit Maleisië
Gezin met oudere kinderen
Grand kamer
Ik verbleef één nacht in januari 2018
Hotel is nice ”
Hotel is nice Hotel staff service moderate good Casino staff here is poor ;( if compare to Malaysia Genting
Beoordeeld 23 januari 2018
Dear Czieat, Warm greetings from MGM MACAU! Thank you for choosing us for your recent visit and we regret to hear that our service did not meet your expectations and live up to our own high standards. Please know that we greatly appreciate your valuable feedback concerning the service attentiveness as they continue to keep us motivated to improve and aim to Make Great Moments for each of you. As such, rest assured that we have taken note of your comments and shared with the concerned team. Thank you again for taking the time to share your feedback. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will provide us another opportunity to serve you. We looking forward to welcoming you back. Thank you. Casey Cheah Guest Experience Manager
Show more
MGM Macau
10,0
Superieur
Zhang uit China
(Echt)paar
Grand Deluxe met oceaanzicht
Ik verbleef één nacht in januari 2018
Excellent experience”
It was my first time staying at MGM. Everything is excellent. Our room is upgraded from Grand Deluxe to Deluxe suite for free. The room is clean and spacious and luxurious.
Beoordeeld 17 januari 2018
Dear Zhang, Warm greetings from MGM! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your thoughts and your experience means a lot to me and to the entire team. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
Gereageerd 18 januari 2018
MGM Macau
10,0
Superieur
Yong uit Singapore
(Echt)paar
Deluxe kamer
Ik verbleef 2 nachten in januari 2018
Great”
Great place but need to improve on the food as although freshness is there but the taste is abit out after trying a few dishes especially Asian Foods in the menu
Beoordeeld 14 januari 2018
Dear Yong, Warm greetings from MGM MACAU! Thank you for choosing us for your recent dining experience. We very much delighted for your kind words in regards to our restaurant. We genuinely appreciate the constructive feedback you’ve provided about the food. Thoughtful takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
Gereageerd 17 januari 2018
MGM Macau
5,6
Lay uit Singapore
(Echt)paar
Grand kamer
Ik verbleef één nacht in december 2017
Normal hotel not worth the price”
service not good, wifi still need log in personal phone. limited shutter bus.
Beoordeeld 23 december 2017
Dear Lay, Warm greetings from MGM MACAU! Thank you very much for your recent stay with us. We regret to hear that our service did not meet your expectations and live up to our own high standards. We appreciate you taking the time to share your feedback. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will provide us another opportunity to serve you. We looking forward to welcoming you back. Best regards Casey Cheah Guest Experience Manager
Gereageerd 04 januari 2018
MGM Macau
5,6
Jephonie uit Filipijnen
(Echt)paar
Grand Deluxe met oceaanzicht
Ik verbleef één nacht in december 2017
Incompetent Staff”
The room was beautiful. We stayed at an Ocean View corner room and it was breathtaking. Here are my gripes about this hotel - I asked for band-aids from the front desk. The staff on-duty could barely speak English, needless to say, it never arrived. However, this was the deal-breaker for me. During check-out, I asked the receptionist whether he could tell the driver of the free shuttle bus to drop us off the Macau Tower. We had lunch reservations there and the hotel shuttle buses to Cotai pass there all the time. He did not make any effort and just told me that they have no terminals in Macau Tower. This 5-star hotel has the worst customer service I've ever experienced. I will not come back here again.
Beoordeeld 23 december 2017
Warm greetings from MGM MACAU! Thank you for taking the time to share your valuable feedback with us. We are delighted that we were able to impress you with our hotel room design as well as the great view. However, we regretted to hear that our service did not meet your expectations and live up to our own high standards. Please know that we greatly appreciate your valuable feedback as they continue to keep us motivated to improve and aim to Make Great Moments for each of you. As such, rest assured that we have taken note of your comments and shared with the concerned team. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will provide us another opportunity to serve you. We looking forward to welcoming you back. Best regards Casey Cheah Guest Experience Manager
Show more
MGM Macau
8,8
Geweldig
Tee uit Maleisië
(Echt)paar
Grand kamer
Ik verbleef één nacht in december 2016
Geweldig”
Hands down one of the most beautiful places my husband and I have stayed at. Very classy rooms.
Beoordeeld 07 december 2017
Dear Tee, Warm greetings from MGM MACAU! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to me and to the entire team. We appreciate your kind comments and very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
Gereageerd 16 december 2017
MGM Macau
8,8
Geweldig
Shi uit Singapore
Individuele reiziger
Grand kamer
Ik verbleef één nacht in augustus 2017
Excellent service ”
Attentive friendly and helpful staff
Beoordeeld 27 augustus 2017
8,4
Geweldig
Ja uit Zuid-Korea
Groep
2-slaapkamer Grand Deluxe Suite
Ik verbleef 2 nachten in augustus 2017
Geweldig”
we stayed at the two bedroom suite, the view was amazing, the room (esp the bathroom) was fantastic, close to michelin restaurants + old city, breakfast satisfacotry and i personally liked it that this hotel was more quiet than the ones in cotai. the only downside was the service/staff- the doormen did not once open or hold the doors (i mean what is up with that? not to mention how heavy the doors were) and even through the vip desk, checkin process took forever (sans any welcome drink or whatsoever) of course most staff were very helpful and nice but its those little things that really make the difference you know? overall, i recommend this hotel but they could work on their service a little
Beoordeeld 15 augustus 2017
8,8
Geweldig
Wookyu uit Zuid-Korea
Gezin met oudere kinderen
2-slaapkamer Grand Deluxe Suite
Ik verbleef één nacht in juli 2017
Geweldig”
Everything is perfect. But shuttle service position is a little bit inconveniece. And when I go out to smoke outside with my personal slippers, vip hotel gate person look at me very weird. Without that, everything is perfect. If I go to Macau again, I will go there.
Beoordeeld 07 augustus 2017
8,0
Geweldig
Solip uit Zuid-Korea
(Echt)paar
Grand kamer
Ik verbleef één nacht in juli 2017
My diposit is not canceled now”
The special gift is icecream coupon And free spa is enterance the swimpool Bad explain
Beoordeeld 31 juli 2017
10,0
Superieur
franco uit Brazilië
(Echt)paar
Grand kamer
Ik verbleef 3 nachten in juli 2017
great experience”
awesome place and the best staff experience i ever had. Highly recommended
Beoordeeld 30 juli 2017
6,0
Martin uit Filipijnen
Gezin met oudere kinderen
Grand Deluxe met oceaanzicht
Ik verbleef één nacht in juli 2017
Not what I expected”
The staff can be more helpful
Beoordeeld 26 juli 2017
8,4
Geweldig
Martono uit Indonesië
(Echt)paar
Grand Deluxe met oceaanzicht
Ik verbleef één nacht in maart 2017
5 star hotel”
Very luxurious hotel
Beoordeeld 20 juni 2017
3,6
Ngai uit China
(Echt)paar
Grand Deluxe met oceaanzicht
Ik verbleef één nacht in april 2017
Acceptabel”
The room is available after 4:00pm. It is ridiculous.
Beoordeeld 22 april 2017
12345
Dit is een populaire accommodatie. Mis het niet!

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