Mitsui Garden Hotel Okayama
Mitsui Garden Hotel Okayama
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Standaard eenpersoonskamer - Niet-roken - Gastenkamer Mitsui Garden Hotel Okayama
Standaard eenpersoonskamer - Niet-roken - Gastenkamer
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Lobby Mitsui Garden Hotel Okayama
Lobby
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Lobby Mitsui Garden Hotel Okayama
Lobby
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 Mitsui Garden Hotel Okayama
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OP DE KAART Mitsui Garden Hotel Okayama
OP DE KAART
Superieur
Ligging
9,2
Bekijk alle 60 foto's Mitsui Garden Hotel Okayama
Bekijk alle 60 foto's
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Mitsui Garden Hotel Okayama

Bijzondere locatie
Verblijf in het hart van Okayama - Bekijk wat er in de buurt is
Geweldig
Op basis van 1179 beoordelingenBekijk wat gasten ervan vonden
8,6
94% zou dit aanraden aan een vriend
  • 330 m naar openbaar vervoer

  • Hart van de stad

  • gratis wifi in alle kamers

  • airconditioning

Kamerkeuzes
8,0
Zeer goed
Kamercomfort & kwaliteit
Deze accommodatie is heel gewild!78 keer geboekt deze week | 16 reizigers bekijken deze accommodatie nu
Superior Tweepersoons - Roken (Superior Double - Smoking)
Superior Tweepersoons - Roken (Superior Double - Smoking)
...
  • 20 m²/215 ft²
  • Douche & Bad
  • 2 eenpersoonsbedden
Data invoeren om prijzen te zien
Kamer met 2 aparte bedden en extra bed - Roken (Twin with Extra Bed - Smoking)
Kamer met 2 aparte bedden en extra bed - Roken (Twin with Extra Bed - Smoking)
...
  • 20 m²/215 ft²
  • roken kamers beschikbaar
  • 3 eenpersoonsbedden
Data invoeren om prijzen te zien
Superior tweepersoonskamer- Niet-roken (Superior Double - Non-Smoking)
Superior tweepersoonskamer- Niet-roken (Superior Double - Non-Smoking)
...
  • 20 m²/215 ft²
  • rookvrije kamers beschikbaa...
  • 1 tweepersoonsbed
Data invoeren om prijzen te zien
2 aparte bedden - Niet-roken (Twin Non Smoking)
2 aparte bedden - Niet-roken (Twin Non Smoking)
...
  • 17 m²/183 ft²
  • rookvrije kamers beschikbaa...
  • 2 eenpersoonsbedden
Data invoeren om prijzen te zien
Tweepersoonskamer met Klein Tweepersoonsbed - Roken  (Double Room with Small Double Bed - Smoking)
Tweepersoonskamer met Klein Tweepersoonsbed - Roken (Double Room with Small Double Bed - Smoking)
...
  • 14 m²/151 ft²
  • roken kamers beschikbaar
  • 1 Semi-tweepersoonsbed
Data invoeren om prijzen te zien
Deluxe met 2 aparte bedden - Niet-roken (Deluxe Twin - Non-Smoking)
Deluxe met 2 aparte bedden - Niet-roken (Deluxe Twin - Non-Smoking)
...
  • 20 m²/215 ft²
  • rookvrije kamers beschikbaa...
  • 2 eenpersoonsbedden
Data invoeren om prijzen te zien
Kamer met 2 aparte bedden en extra bed - Niet-roken (Twin with Extra Bed - Non-Smoking)
Kamer met 2 aparte bedden en extra bed - Niet-roken (Twin with Extra Bed - Non-Smoking)
...
  • 20 m²/215 ft²
  • rookvrije kamers beschikbaa...
  • 3 eenpersoonsbedden
Data invoeren om prijzen te zien
2 aparte bedden - Roken (Twin Smoking)
2 aparte bedden - Roken (Twin Smoking)
...
  • 17 m²/183 ft²
  • roken kamers beschikbaar
  • 2 eenpersoonsbedden
Data invoeren om prijzen te zien
Deluxe met 2 aparte bedden - Roken (Deluxe Twin Smoking)
Deluxe met 2 aparte bedden - Roken (Deluxe Twin Smoking)
...
  • 20 m²/215 ft²
  • roken kamers beschikbaar
  • 2 eenpersoonsbedden
Data invoeren om prijzen te zien
Tweepersoonskamer met Klein Tweepersoonsbed - Rookvrij  (Double Room with Small Double Bed - Non-Smoking)
Tweepersoonskamer met Klein Tweepersoonsbed - Rookvrij (Double Room with Small Double Bed - Non-Smoking)
...
  • 14 m²/151 ft²
  • rookvrije kamers beschikbaa...
  • 1 Semi-tweepersoonsbed
Data invoeren om prijzen te zien
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Meer over Mitsui Garden Hotel Okayama

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Overzicht

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Afstand en voorzieningen

De getoonde afstanden zijn hemelsbreed. De daadwerkelijke afstanden kunnen verschillen.
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Wat zij aanbieden

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In de buurt

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Beleid van de accommodatie

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Enkele nuttige wetenswaardigheden

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Geverifieerde gastbeoordelingen

Agoda beoordelingen (1179)Booking.com beoordelingen (2343)
Hygiëne8,6
Faciliteiten8,3
Ligging9,2
Kamercomfort en kwaliteit8,0
Service8,7
Verhouding prijs/kwaliteit8,3
Verstrekt door geverifieerde gasten van Agoda
Filter beoordelingen op:
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Kamertype
Tweepersoonskamer met Klein Tweepersoonsbed - Rookvrij
Tweepersoonskamer met Klein Tweepersoonsbed - Roken
2 aparte bedden - Niet-roken
2 aparte bedden - Roken
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Toont 403 geverifieerde gastbeoordelingen.
12345
6,8
Goed
Artino uit Nederland
Gezin met oudere kinderen
Superior tweepersoonskamer- Niet-roken
Ik verbleef één nacht in juli 2017
Badkamer was erg eenvoudig: een soort ingebouwde unit. Ligging hotel is prima. ”
Prijs kwaliteit was oke, maar ik zou het hotel niet aanbevelen
Beoordeeld 22 juli 2017
Thank you for staying at Mitsui Garden Hotel Okayama. We hope you do not mind writing back in English. We are always grateful for a valuable feedback regarding your previous stay here. It is wonderful to find out you have been satisfied with the quality of our room price. Although it is a disappointment to hear that we could not satisfied. We are very regret that our service could not exceed your expectations. We continuously put our efforts to improve our facilities and service for our guests. By the time you visit us again, we hope we can impress you with all what we offer, and win you over completely. We greatly appreciate you taking the time to write about your experience with us. We hope there will be a chance that you will visit us again in the future. We look forward to welcoming you back. Best Regards, Mitsui Garden Hotel Okayama Front Office Manager
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Mitsui Garden Hotel Okayama
3,2
Ngai uit Hong Kong
Individuele reiziger
2 aparte bedden - Niet-roken
Ik verbleef 2 nachten in juli 2018
Stinky smell in toilet”
When I opened the toilet door after I just got in the room a stinky smell of urine came out, I doubted if it was my nose problem and I closed the door for a while, after I opened the toilet door again, the stinky smell became stronger and really unbearable. The washroom and toilet bowl both look clean, so I don't know where this smell came from. I'm paying HKD 1300 per night and I didn't expect I was assigned a room with strong stinky smell of urine. I called the reception for changing room and they have room ready after I came back from dinner, the new room has no bad smell. And they even don't have knife when I asked for it for cutting fruit, it is not a friendly hotel at all.
Beoordeeld 09 juli 2018
Thank you for having stayed with us and taking the time to share your valuable feedback. We are very sorry for cleanliness of the bathroom. This is not acceptable as our hotel service standards. We are very carefully cleaning the rooms every day to have guests to stay comfortably. We would like to do whatever we can to fix the problem or suggest you a suitable solution for your request. However, we will share your comments among all staff and actively working with our housekeeping team to focus on cleanliness and comfort throughout our property. Furthermore, we are most disappointed that you could not be satisfied with our staff service. Any kinds of sharp item such as knives, scissors and cutters, we don’t accept to use these in the guest’s room. So we would help to cut some fruits at our office instead of guests. Again, your feedback is highly appreciated and we hope you will give us the opportunity welcoming you back in future. Mitsui Garden Hotel Okayama Front Office Man
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Mitsui Garden Hotel Okayama
9,6
Superieur
Michelle uit Australië
(Echt)paar
Tweepersoonskamer met Klein Tweepersoonsbed - Rookvrij
Ik verbleef 2 nachten in juni 2018
great onsen”
Loved our stay here. right near the train station and the breakfast was one of the best we've had in Japan. Featured a lot of Okayama specialties.
Beoordeeld 09 juli 2018
Thank you for staying at Mitsui Garden Hotel Okayama. We are truly pleased to hear you have left here satisfied. We are glad to hear that you were satisfied with our convenient location which is one of our selling points. As you mentioned, we are centrally located in the city and it is 2 minutes walk from the east side exit of JR Okayama station. Furthermore, we are happy to hear that you enjoyed our breakfast. we basically serve both Japanese and Western food and also focusing on cooking with local ingredients. We believe that you could get a great start of the day with our breakfast at our restaurant. Once again, thank you very much for taking your time providing us with the meaningful feedback. We really hope to have another chance to welcome you in the near future for delivering you more memorable stay. Front Office Manager
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Mitsui Garden Hotel Okayama
9,2
Superieur
Doi uit Hong Kong
(Echt)paar
Tweepersoonskamer met Klein Tweepersoonsbed - Rookvrij
Ik verbleef 2 nachten in juni 2018
Small Room. Good service and good location”
The room is relatively small compare to other hotels in Okayama. Despite that, location and service are excellent.
Beoordeeld 03 juli 2018
Thank you very much for having stayed at Mitsui Garden Hotel Okayama and distributing your time to share your detailed feedback. Firstly, we are sorry to hear that the size of your room did not meet your expactations. We would appreciate your kind understanding for the room situation in the city of Japan. Okayama is densely populated city, we designed most of our room a bit compact but for function and convenience. Regarding our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with our staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. Once again, thank you very much for your wonderful comments. Your comments make our motivation increase and we hope to welcome you again in near future. Front Office Manager
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Mitsui Garden Hotel Okayama
8,4
Geweldig
Abbey uit Japan
(Echt)paar
Tweepersoonskamer met Klein Tweepersoonsbed - Rookvrij
Ik verbleef één nacht in juni 2018
lovely weekend away”
spent a nice weekend away, stayed at the hotel for two nights. Staff were very helpful.
Beoordeeld 02 juli 2018
Thank you very much for having stayed at Mitsui Garden Hotel Okayama and writing a well-detailed comment for us. It is wonderful to know that you were really satisfied with our staff. We are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with our staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. Thank you for taking time to share your feedback, and we look forward to seeing you to hopefully welcoming you back again in the not too distant future. Best Regards, Mitsui Garden Hotel Okayama, Front Office Manager
Gereageerd 05 juli 2018
Mitsui Garden Hotel Okayama
10,0
Superieur
Barak uit Israël
(Echt)paar
Tweepersoonskamer met Klein Tweepersoonsbed - Rookvrij
Ik verbleef 2 nachten in mei 2018
Great location and superb cleanliness!”
The room is really comfortable. A bit small, but somehow we didn't feel it as the atmosphere and cleanliness is really good. The public bath (spa or onsen) is really nice with great opening hours, made us end every day over there :) Highly recommended.
Beoordeeld 08 juni 2018
Thank you very much for having stayed at Mitsui Garden Hotel Okayama and distributing your time to share your detailed feedback. We are glad to hear that you were satisfied with our public bath. Our guest can use 3 p.m. to 1 a.m., and next morning 6 a.m. to 9 a.m. We are sure that all of our guest who tried our garden public bath would have a wonderful time at end of the day and start in the morning. We are happy to hear that you were satisfied our room. We would appreciate your kind understanding for the room situation in the city of Japan. Okayama is densely populated city, we designed most of our room a bit compact but for function and convevienve. Once again, thank you very much for taking your time providing us with the meaningful feedback. We really hope to have another chance to welcome you in the near future for delivering you more memorable stay. Mitsui Garden Hotel Okayama Front Office Manager
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Mitsui Garden Hotel Okayama
8,8
Geweldig
ANDERSON uit Singapore
(Echt)paar
Tweepersoonskamer met Klein Tweepersoonsbed - Rookvrij
Ik verbleef 2 nachten in mei 2018
Good location and clean hotel”
Great location as it is only few mins walk to Okayama Station and also Aeon Mall. Room was a little small but it is very well maintained and clean.
Beoordeeld 29 mei 2018
Thank you very much for staying for us and providing us with your comment. We are so fortunate enough to know that you were impressed with our location which is one of the selling points. As you mentioned, there are some convenient public transports and a big intersection where a lot of bus stops are kindly gathered. Furthermore, some of the famous attractions such as Okayama Korakuen, Saijyo Inari Shrine and Naoshima are good for discover of Japan. On the other hand,we are sorry to hear that the size of your room did not meet your expectations. We would appreciate your kind understanding for the room situation in here. We designed most of our room a bit compact but for function and convenience. Once again, thank you very much for your hear-warmed comments and we look forward to welcoming back you again in Okayama. Best Regards, Mitsui Garden Hotel Okayama Front Office Manager
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Mitsui Garden Hotel Okayama
6,4
Goed
MYRA uit Filipijnen
Zakelijke reiziger
Tweepersoonskamer met Klein Tweepersoonsbed - Rookvrij
Ik verbleef 6 nachten in mei 2018
Goed”
Hotel is clean but quite small. Convenient and accessible to shopping areas. Very near the central station and can choose from different modes of transportation.
Beoordeeld 23 mei 2018
Thank you very much for having stayed at Mitsui Garden Hotel Okayama and taking the time to share your precious feedback. We are glad to hear that you were satisfied with our convenient location which is one of our selling points. As you mentioned, we are centrally located in the city and it is 2 minutes walk from the east side exit of JR Okayama station. On the other hand, we are sorry to hear that the size of your room did not meet your expactations. We would appreciate your kind understanding for the room situation in the city of Japan. Okayama is densely populated city, we designed most of our room a bit compact but for function and convenience. However, your comments have been shared with concerned departments for our next renovation in our future. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back should you consider a future visit. Best Regards, Mitsui Garden Hotel Okayama Front Office Manager
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Mitsui Garden Hotel Okayama
5,2
KWAN uit Hong Kong
(Echt)paar
Tweepersoonskamer met Klein Tweepersoonsbed - Rookvrij
Ik verbleef één nacht in mei 2018
A very average hotel, room wasn't clean enough and smell of smoke everywhere”
Booked a non smoking room and was given one. However the first room had a strong smell of smoke. So exchanged. The duvet was terribly uncomfortable. Woke in sweat a few times. Woke up in the morning and realized there were a few blood stains on the duvet cover.
Beoordeeld 20 mei 2018
Thank you very much for having stayed at Mitsui Garden Hotel Okayama and taking the time to share your precious feedback. Please accept our sincere apologize for your unpleasant experience during your stay. We are very regret to hear that room wasn’t clean enough including smoking smell, and also the duvet had blood stains. This are not acceptable as our hotel service standards. We are very carefully cleaning the rooms every day to have guest's to stay very comfortably. However, we will share your comments among all staff and actively working with our housekeeping team to focus on cleanliness and comfort throughout our property. Once again, your feedback is highly appreciated and we hope that your will give us another chance to serve you in future. Front Office Manager
Gereageerd 24 mei 2018
Mitsui Garden Hotel Okayama
10,0
Superieur
LEE uit Hong Kong
(Echt)paar
Deluxe met 2 aparte bedden - Niet-roken
Ik verbleef 3 nachten in april 2018
good value for money”
location, public bath, breakfast and price are all good for money
Beoordeeld 01 mei 2018
Thank you for staying at Mitsui Garden Hotel Okayama. We are truly pleased to hear you have left here satisfied. It is wonderful to know that you were really satisfied with convenient location, breakfast and public bath room. We are so fortunate enough to know that you were impressed with our location which is one of the selling points. Some of the famous attractions such as Okayama Korakuen, Saijyo Inari Shrine and Naoshima are good for discover of Japan. Furthermore, we are happy to hear that you were able to satisfy our breakfast. Our buffet style breakfast is very popular among our guests, and we offer approximately 30 healthy Japanese cuisine and Western cuisine to start a lovely day. Thank you again for your feedback, and It will be an honor for us to welcome you back to our property and we definitely look forward to that day. Best Regards, Mitsui Garden Hotel Okayama Front Office Manager
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Mitsui Garden Hotel Okayama
9,6
Superieur
Ang uit Maleisië
Gezin met jonge kinderen
Kamer met 2 aparte bedden en extra bed - Roken
Ik verbleef één nacht in april 2018
Clean and good location”
I like it....if got chance, will stay again
Beoordeeld 30 april 2018
Thank you very much for having stayed at Mitsui Garden Hotel Okayama and taking the time to share your warm-hearted feedback. We hope that you were enjoyed our location, breakfast and public bathroom. We thank you again for reviewing us. We appreciate your feedback and your recommendation of our place to welcoming others. Best Regards, Mitsui Garden Hotel Okayama Front Office Manager
Gereageerd 04 mei 2018
Mitsui Garden Hotel Okayama
9,6
Superieur
Andy uit Taiwan
(Echt)paar
Superior tweepersoonskamer- Niet-roken
Ik verbleef 2 nachten in april 2018
Superieur”
It is right across the street from Aeon Shopping Mall (Biggest Aeon in Western Japan). The staffs were helpful and the room was quite spacious (In Japanese standard).
Beoordeeld 09 april 2018
Thank you for staying at Mitsui Garden Hotel Okayama. We are pleased to hear you have had a comfortable stay here. We hope that you enjoyed the location of the hotel which is set in a wonderful location in close to Okayama station. It is quite convenient to go to main sightseeing spots by tram and walk. As you method, big shopping mall has variety of shops and you can enjoy lunch and dinner there. Regarding our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with our staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. Again, we appreciate your feedback and hope to have the opportunity to welcome you back should you consider a future visit. Best Regards, Mitsui Garden Hotel Okayama Front Office Manager
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Mitsui Garden Hotel Okayama
9,6
Superieur
Annie uit Hong Kong
Gezin met jonge kinderen
Kamer met 2 aparte bedden en extra bed - Roken
Ik verbleef 4 nachten in april 2018
Good location”
Close to the Okayama train station, this hotel is good for travellers who wish to explore the surrounding area by train. There are plenty of cafes at the train station which offer different breakfast options at early hours, which suit us since we want to visit places as far as Hiroshima and have to start the day early. Aeon Mall is just a few minutes walk with a huge supermarket (at 1/F closed at 10:00 pm) where we buy snacks and desserts after evening excursion. Staff are nice and speak good English. Excellent standard of cleanliness (as usual in Japan). Overall a pleasant stay.
Beoordeeld 06 april 2018
Thank you very much for having chosen at Okayama from among a number of hotels and taking time to review of the hotel. The location is one appealing points and we have received thousands of positive evaluations in the past. We are centrally located in the city and have easy access to various directions for sightseeing and business. Furthermore, It is our great pleasure to hear that you had a chance to feel our faithful hospitality, and we are fortunate enough to be able to help your trip. With reference to the cleanliness, we are pleased to hear that you satisfied the room. We are very carefully maintaining the rooms every day to have overseas customers to stay very comfortably. Again, thank you very much for sharing feedback and we look forward to welcoming you back to Mitsui Garden Hotel Okayama. Best Regards, Mitsui Garden Hotel Okayama Front Office Manager
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Mitsui Garden Hotel Okayama
8,0
Geweldig
Hung-wei uit Taiwan
(Echt)paar
Kamer met 2 aparte bedden en extra bed - Roken
Ik verbleef 2 nachten in februari 2018
location is good”
location is good, but room is small.... can't even open luggage in 3 people room..
Beoordeeld 02 maart 2018
Thank you for staying with us . I'm sorry for the inconvenience caused by the size of the room. we will aim for a better hotel by the opinion received this time. Best Regards, Mitsui Garden Hotel Okayama manager
Gereageerd 02 maart 2018
Mitsui Garden Hotel Okayama
8,4
Geweldig
Tong uit Hong Kong
Groep
2 aparte bedden - Roken
Ik verbleef 3 nachten in februari 2018
best location”
Excellent location - just few mins walk to Okayama station, Aeon mall, Bic Camera and Takashimaya department store. Clean, warm and comfy room, although the room is a bit smaller than expected.
Beoordeeld 20 februari 2018
Thank you very much for having chosen at Okayama from among a number of hotels and taking time to review of the hotel. Our hotel is located within walking distance from the bullet station. Also you can go to many major tourist spots by train and bus. We believe from our hotel it is convenient to move around in Okayama. In addition, you could enjoy shopping department store, shops and appliance store on foot. On the other hand, we are so sorry to hear that you were unsatisfied with our room. In Japan there is a high demand for this size of room for a lot of our business travelers as it caters to their specific needs. However, your comments have been shared with concerned apartments for our next renovation in our future. Once again, your feedback is highly appreciated and we would be glad to welcome you back in the future to demonstrate that your comments were not made in vain. Best Regards, Mitsui Garden Hotel Okayama Front Office Manager
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Mitsui Garden Hotel Okayama
10,0
Superieur
WONG uit Hong Kong
(Echt)paar
Tweepersoonskamer met Klein Tweepersoonsbed - Roken
Ik verbleef één nacht in februari 2018
Super Convenient Location!!!”
Super Convenient Location, friendly and helpful staff, nice public bath on 10/F, room is big considered it is in Japan :)
Beoordeeld 20 februari 2018
Thank you very much for having stayed at Mitsui Garden Hotel Okayama and distributing your time to share your detailed feedback. We are glad to hear that you were satisfied with our convenient location which is one of our selling points. As you mentioned, we are centrally located in the city and it is 2 minutes walk from the east side exit of JR Okayama station. Regarding our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with our staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. Thank you again, for taking time to share your feedback and we certainly hope we will be able to welcome you back to Mitsui Garden Okayama in the near future. Kind Regards, Mitsui Garden Hotel Okayama Front Office Manager
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Mitsui Garden Hotel Okayama
10,0
Superieur
CHOI uit Zuid-Korea
Individuele reiziger
Tweepersoonskamer met Klein Tweepersoonsbed - Rookvrij
Ik verbleef 2 nachten in februari 2018
perfect hotel for Okayama travelers”
Location,room,staffs,and breakfast-everything is perfect. Some staffs speak English very well.Almost right beside to Okayama station,downtown and some major shopping malls.Love the public bath,enjoyed every night.
Beoordeeld 18 februari 2018
Thank you for staying at Mitsui Garden Hotel Okayama. We are truly pleased to hear you have left here satisfied. Our convenient location is one of the selling points. You can walk to sightseeing spots and shopping area in Okayama. We would be more than welcome to assist our guests with some recommendations and transportation needs at the reception. We often display information about some events in Okayama. We hope that it is useful for our guests to help their sightseeing plan. Furthermore, we are happy to hear that you enjoyed our breakfast. we basically serve both Japanese and Western food and also focusing on cooking with local ingredients. We believe that you could get a great start of the day with our breakfast at our restaurant. Once again, we thank you for the comment you gave us and hope to welcome you again whenever your travel brings you back to Okayama. Best Regards, Mitsui Garden Hotel Okayama Front Office Manager
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Mitsui Garden Hotel Okayama
10,0
Superieur
PI uit Taiwan
(Echt)paar
Tweepersoonskamer met Klein Tweepersoonsbed - Rookvrij
Ik verbleef 3 nachten in februari 2018
Good”
Nice breakfast
Beoordeeld 08 februari 2018
Thank you very much for having stayed at Mitsui Garden Hotel Okayama and taking the time to share your precious feedback. We are pleased to hear that you were satisfied with our breakfast. We arrange a lot of Japanese and Western dishes. Our breakfast buffets of about 30 different dishes are prepared with locally grown vegetables and fresh ingredients. For your information, we put effort into Western dishes since this year. Especially, oven-fresh breads and fruits and vegetables smoothie are providing every morning. Once again, Thank you for taking your time to leave such a kind comment. We look forward to seeing you again in the near future. Best Regards, Mitsui Garden Hotel Okayama Front Office Manager
Gereageerd 09 februari 2018
Mitsui Garden Hotel Okayama
7,2
Zeer goed
Sherman uit Hong Kong
Groep
Tweepersoonskamer met Klein Tweepersoonsbed - Roken
Ik verbleef 2 nachten in juni 2017
Zeer goed”
Good service. Friendly staff.
Beoordeeld 06 januari 2018
Thank you for staying at Mitsui Garden Hotel Okayama. We are truly pleased to hear you have left here satisfied.We are glad to hear that you were satisfied with our staff performance. It is always our greatest wish to understand how our guests feel about staying with us. So, your kind recognition of our staff service is certainly gratifying. This will no doubt motivate our staff to provide even more superior service. Once Again, we appreciate your feedback and hope to have the opportunity to welcome you back should you consider a future visit. Best Regards, Mitsui Garden Hotel Okayama Front Office Manager
Gereageerd 10 januari 2018
Mitsui Garden Hotel Okayama
5,2
Chor uit Hong Kong
(Echt)paar
Tweepersoonskamer met Klein Tweepersoonsbed - Rookvrij
Ik verbleef één nacht in december 2017
Gemiddeld”
I think the hotel front desk staff with discrimination for people looks like Chinese. I truly believe somehow some tourists create trouble for them and not so sincere when I have arrived hotel and look for help to off load the luggage from the car.
Beoordeeld 14 december 2017
Thank you for staying with us. We sincerely apologize for your unpleasant experiences you had at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay, and never do any racial discriminations for any reason, but we regret to read you were disappointed with our staff. We would continually watch our guest carefully, and catch what our guests want and try to meet their exceptions as much as possible. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience a higher level of customer service. Once again, we appreciate for the comment you gave us. We will continue our effort to provide the best service to have an exceptional experience in Okayama. If we get any chance to welcoming you back again in the future, we promice to give you better stay. Sincerely Yours, Mitsui Garden Hotel Okayama, Front Manager
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Mitsui Garden Hotel Okayama
12345
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