Novotel Palembang Hotel
Novotel Palembang Hotel
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Appartement met 1 Slaapkamer - Bed Novotel Palembang Hotel
Appartement met 1 Slaapkamer - Bed
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Lobby Novotel Palembang Hotel
Lobby
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Interieur Novotel Palembang Hotel
Interieur
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Interieur Novotel Palembang Hotel
Interieur
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OP DE KAART Novotel Palembang Hotel
OP DE KAART
Geweldig
Ligging
8,0
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Verwijderd uit Favorieten
Zeer goed
Op basis van 459 beoordelingenBekijk wat gasten ervan vonden
7,9
80% zou dit aanraden aan een vriend
Verhouding prijs/kwaliteit7,8
Locatiebeoordeling:8,0
Dichtstbijzijnde luchthavenLuchthaven Palembang - Badaruddin Ii (DJB)
Afstand luchthaven9,3 km
RestaurantJa
  • Luchthaventransfer

  • gratis wifi in alle kamers

  • geld wisselen

  • sauna

Kamerkeuzes
7,9
Zeer goed
Kamercomfort & kwaliteit
Deze accommodatie is heel gewild!De laatste boeking was 9 uur geleden
Superior Tweepersoonskamer met 2 aparte bedden - Uitzicht op zwembad (Superior Twin Pool View)
Superior Tweepersoonskamer met 2 aparte bedden - Uitzicht op zwembad (Superior Twin Pool View)
...
  • Uitzicht: Zwembad
  • 42 m²/452 ft²
  • 2 Semi-tweepersoonsbedden
Data invoeren om prijzen te zien
Appartement met 1 Slaapkamer (1 Bedroom Apartment)
Appartement met 1 Slaapkamer (1 Bedroom Apartment)
...
  • Uitzicht: Zwembad
  • 25 m²/269 ft²
  • 2 eenpersoonsbedden en 1 tw...
Data invoeren om prijzen te zien
1 slaapkamer appartement met tweepersoonsbed (1 Bedroom Apartment Double Bed)
1 slaapkamer appartement met tweepersoonsbed (1 Bedroom Apartment Double Bed)
...
  • Uitzicht: Zwembad
  • 68 m²/732 ft²
  • 1 Super Kingsize bed
Data invoeren om prijzen te zien
Superior Kingsize Uitzicht op zwembad (Superior King Pool View)
Superior Kingsize Uitzicht op zwembad (Superior King Pool View)
...
  • Uitzicht: Zwembad
  • 38 m²/409 ft²
  • 1 Super Kingsize bed
Data invoeren om prijzen te zien
Superior twinkamer (2 aparte bedden) (Superior Twin Room)
Superior twinkamer (2 aparte bedden) (Superior Twin Room)
...
  • Uitzicht: Tuin
  • 42 m²/452 ft²
  • 2 Semi-tweepersoonsbedden
Data invoeren om prijzen te zien
Superior Kingsize kamer (Superior King Room)
Superior Kingsize kamer (Superior King Room)
...
  • Uitzicht: Tuin
  • 38 m²/409 ft²
  • 1 Super Kingsize bed
Data invoeren om prijzen te zien
Single Kamer Deluxe - Uitzicht Op Zwembad (Single Deluxe Pool View)
Single Kamer Deluxe - Uitzicht Op Zwembad (Single Deluxe Pool View)
...
  • balkon/terras
  • kitchenette
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Twin Special
Twin Special
...
  • balkon/terras
  • kitchenette
Data invoeren om prijzen te zien
Single Kamer Superior - Uitzicht Op Tuin (Single Superior Garden View)
Single Kamer Superior - Uitzicht Op Tuin (Single Superior Garden View)
...
  • balkon/terras
  • kitchenette
Data invoeren om prijzen te zien
Tweepersoons Superior (Double Superior)
Tweepersoons Superior (Double Superior)
...
  • balkon/terras
  • kitchenette
Data invoeren om prijzen te zien
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Meer over Novotel Palembang Hotel

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Overzicht

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Afstand en voorzieningen

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Wat zij aanbieden

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Beleid van de accommodatie

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Enkele nuttige wetenswaardigheden

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Geverifieerde gastbeoordelingen

Agoda beoordelingen (459)Booking.com beoordelingen (100)
Hygiëne8,1
Faciliteiten8,4
Ligging8,0
Kamercomfort en kwaliteit7,9
Service7,9
Verhouding prijs/kwaliteit7,8
Verstrekt door geverifieerde gasten van Agoda
Filter beoordelingen op:
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Kamertype
1 slaapkamer appartement met tweepersoonsbed
Superior Kingsize Uitzicht op zwembad
Superior Kingsize kamer
Superior Tweepersoonskamer met 2 aparte bedden - Uitzicht op zwembad
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Toont 366 geverifieerde gastbeoordelingen.
12345
7,7
Zeer goed
jan uit Nederland
Gezin met oudere kinderen
Ik verbleef 3 nachten in april 2013
de derde keer in novotel gelogeerd”
dichtbij het vliegveld,cetrum palembang en voor ons bij de familie
ons verblijf was prima goede service, leuk zwembad met goede voorzieningen we hebben helaas er niet gegeten daar wij daarvoor naar familie gingen. verder was het prima geregeld
Beoordeeld 12 mei 2013
8,8
Geweldig
Astrid uit Indonesië
Zakelijke reiziger
Superior Kingsize Uitzicht op zwembad
Ik verbleef 2 nachten in mei 2018
Nice hotel”
This is a nice hotel with good location.. However, bathroom needs to be refurbished, it looks outdated..
Beoordeeld 17 augustus 2018
Dear Astrid, Warmest Greetings from Novotel Palembang Hotel & Residence Thank you for taking the time to tell us about your experience at the Novotel Palembang Hotel & Residence. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Golly Lutfi General Manager
Gereageerd 30 augustus 2018
Novotel Palembang Hotel
7,2
Zeer goed
TAN uit Maleisië
Zakelijke reiziger
Superior twinkamer (2 aparte bedden)
Ik verbleef 2 nachten in mei 2018
Swimming Pool”
Being the international chain hotels, should consider extend the swimming pool till 12 mid night. Closing at 8pm certainly is too early. Pls consider.
Beoordeeld 30 mei 2018
Dear Tan, Warmest Greetings from Novotel Palembang Hotel & Residence Thank you for taking the time to tell us about your experience at the Novotel Palembang Hotel & Residence. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. The whole team is delight to hear that you really enjoyed your stay with us but swimming pool closed until 8 pm is only for your security reason. Once again, thank you so much. We appreciate your sharing your concerns. Sincerely, Golly Lutfi General Manager
Gereageerd 04 juni 2018
Novotel Palembang Hotel
10,0
Superieur
Kenneth uit Singapore
Zakelijke reiziger
Superior Kingsize kamer
Ik verbleef 2 nachten in mei 2018
Near Mall”
Nice mall nearby
Beoordeeld 21 mei 2018
Dear Kenneth, Warmest Greetings from Novotel Palembang Hotel & Residence We very much appreciate your comments regarding your stay at the Novotel Palembang Hotel & Residence. It is always a pleasure to receive positive feedback. we hope your next visit will be as pleasant as the previous one. Sincerely, Golly Lutfi General Manager
Gereageerd 24 mei 2018
Novotel Palembang Hotel
7,6
Zeer goed
Astrid uit Indonesië
Zakelijke reiziger
Superior twinkamer (2 aparte bedden)
Ik verbleef 2 nachten in mei 2018
Nice Hotel”
- Lokasi hotel strategis, bersebelahan dengan Palembang Trade Center. - Kamar hotel luas, tapi kondisi di kamar mandi, seperti bath up, wastafel dan toilet sepertinya memerlukan pembaharuan. - Sarapan paginya enak banget, dan bervariasi. - Koneksi internet melalui wifi sangat baik - Kebersihan seperti alat makan di restoran The Square dan kebersihan toilet umum perlu ditingkatkan lagi. - Pencahayaan di selasar menuju kamar-kamar perlu ditambah, karena kalau malam terasa remang-remang sekali.
Beoordeeld 07 mei 2018
Dear Astrid, Terima kasih atas ulasan yang Anda berikan. Kami sangat menghargainya terutama mengenai ketidaknyaman Anda. Kami akan segera melakukan perbaikan untuk peningkatan kualitas kami kedepannya. Semoga hal tersebut tidak mengurangi niat Anda untuk kembali menginap di Novotel Palembang Hotel & Residence. Salam, Golly Lutfi General Manager
Gereageerd 08 mei 2018
Novotel Palembang Hotel
6,8
Goed
FITRA uit Indonesië
Gezin met jonge kinderen
Superior Tweepersoonskamer met 2 aparte bedden - Uitzicht op zwembad
Ik verbleef één nacht in april 2018
Good hotel but bad attitude from some of the staff”
Book 2 rooms but have AC problem on 1 room. Ask them to check it while we move to other room only to find no solution from the staff after 3 hours. Meet the manager in charge and he upgraded us to family suite. It was a nice gesture but ruined the following day when we checking out by one of the female frontdesk rude attitude by the name of Katarina if not mistaken.
Beoordeeld 01 mei 2018
Dear Fitra, Thank you for taking the time to share this review on Agoda. We do take pride in catering to our guests' needs the best way we can and your feedback is extremely valuable to us, as we strive to improve with each and every guest experience. Again, thank you for your review and may I take this opportunity to say that we all look forward to welcoming you back to Novotel Palembang Hotel & Residence in the near future. Sincerely, Golly Lutfi General Manager
Gereageerd 08 mei 2018
Novotel Palembang Hotel
9,2
Superieur
Raymond uit Indonesië
Zakelijke reiziger
Superior twinkamer (2 aparte bedden)
Ik verbleef één nacht in maart 2018
No”
No
Beoordeeld 06 april 2018
Dear Raymond, Warmest Greetings from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your experience at Novotel Palembang Hotel & Residence. If you don't mind please give us detail information about your comment to address the problem and prevent future occurrence. Sincerely, Golly Lutfi General Manager
Gereageerd 11 april 2018
Novotel Palembang Hotel
7,6
Zeer goed
shierly uit Indonesië
Individuele reiziger
Superior Kingsize kamer
Ik verbleef 3 nachten in februari 2018
Great”
Pricey
Beoordeeld 27 februari 2018
Dear Shierly, Warmest Greetings from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. We are looking forward to welcoming you back at Novotel Palembang Sincerely, Golly Lutfi General Manager
Gereageerd 01 maart 2018
Novotel Palembang Hotel
7,2
Zeer goed
shierly uit Indonesië
Individuele reiziger
Superior Kingsize Uitzicht op zwembad
Ik verbleef één nacht in februari 2018
Great location”
Price is quite too high considering other hotels
Beoordeeld 24 februari 2018
Dear Shierly, Warmest Greetings from Novotel Palembang Hotel & Residence We very much appreciate your comments regarding your stay at the Novotel Palembang Hotel & Residence. we hope your next visit will be more pleasant. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Golly Lutfi General Manager
Gereageerd 01 maart 2018
Novotel Palembang Hotel
9,6
Superieur
Waldemar uit Thailand
Zakelijke reiziger
Superior Kingsize kamer
Ik verbleef 3 nachten in januari 2018
Hotel and staff are exellent ”
Food in the Hotel , china restaurant, can not be recommended as it is untasty. Hotel is superp and hotel staff is very helpful and friendly. bad experiance on the phone conversation as usage of english language is terrible, phone operator
Beoordeeld 05 februari 2018
Dear Waldemar, Warmest Greetings from Novotel Palembang Hotel & Residence Thank you for taking the time to share this review during your recent stay with us. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you and allow me to serve you better in the future. Sincerely, Golly Lutfi General Manager
Gereageerd 24 februari 2018
Novotel Palembang Hotel
10,0
Superieur
Eileen uit Filipijnen
Groep
Superior Kingsize Uitzicht op zwembad
Ik verbleef één nacht in december 2017
Worth every cent!”
The staff is amazing. We stayed overnight and should have stayed a little longer. My friends and I enjoyed the stay because of the chill environment!
Beoordeeld 05 december 2017
Dear Eileen, Warmest Greetings from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. it is through feedback such as yours that we are able to maintain the quality of our service. We have been passed your motivate comments to our team. Once again thank you for your continuous support and we are looking forward to welcoming you back at Novotel Palembang Sincerely, Golly Lutfi General Manager
Gereageerd 14 december 2017
Novotel Palembang Hotel
10,0
Superieur
Kenneth uit Singapore
Zakelijke reiziger
Superior Kingsize kamer
Ik verbleef 3 nachten in november 2017
Excellent”
Probably the best place to stay in Palembang. No questions asked.
Beoordeeld 04 december 2017
Dear Kenneth, Warmest Greetings from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. it is through feedback such as yours that we are able to maintain the quality of our service. We have been passed your motivate comments to our team. Once again thank you for your continuous support and we are looking forward to welcoming you back at Novotel Palembang Sincerely, Golly Lutfi General Manager
Gereageerd 14 december 2017
Novotel Palembang Hotel
10,0
Superieur
E uit Verenigde Staten
(Echt)paar
Superior twinkamer (2 aparte bedden)
Ik verbleef 8 nachten in oktober 2017
Clean, nice staff”
Everything was good except loud music, speaker sound at the ground
Beoordeeld 04 november 2017
Dear E, Warmest Greetings from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. it is through feedback such as yours that we are able to maintain the quality of our service. We have been passed your motivate comments to our team. Once again thank you for your continuous support and we are looking forward to welcoming you back at Novotel Palembang Sincerely, Golly Lutfi General Manager
Gereageerd 02 december 2017
Novotel Palembang Hotel
10,0
Superieur
Aji uit Indonesië
Zakelijke reiziger
Superior twinkamer (2 aparte bedden)
Ik verbleef één nacht in oktober 2017
Great Hotel”
Big Room, very comfortable, clean and great facilities
Beoordeeld 19 oktober 2017
Dear Mr. Aji, Warmest Greeting from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. We are very proud that you loved our hotel. Looking forward to welcoming you back at Novotel Palembang Hotel & Residence in the near future. Sincerely, Golly Lutfi General Manager
Gereageerd 21 oktober 2017
Novotel Palembang Hotel
6,0
ANDIKA uit Indonesië
Individuele reiziger
Superior Kingsize kamer
Ik verbleef één nacht in juni 2017
Good, Clean, Comfort”
Good, Clean, Comfort
Beoordeeld 15 oktober 2017
Dear Mr. Andika, Warmest Greetings from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. it is through feedback such as yours that we are able to maintain the quality of our service. We have been passed your motivate comments to our team. Once again thank you for your continuous support and we are looking forward to welcoming you back at Novotel Palembang Sincerely, Golly Lutfi General Manager
Gereageerd 17 oktober 2017
Novotel Palembang Hotel
8,8
Geweldig
Agustina uit Indonesië
(Echt)paar
Superior Kingsize Uitzicht op zwembad
Ik verbleef 2 nachten in oktober 2017
Geweldig”
Fasilitas lengkap, breakfast suka banget ada makanan khas palembangnya, saunanya top banget.
Beoordeeld 12 oktober 2017
Dear Agustina, Salam hangat dari Novotel Palembang Hotel & Residence Terima kasih atas ulasan yang sangat baik untuk kami mulai dari fasilitas yang lengkap, adanya makanan khas Palembang dan sauna kami yang Anda sukai juga. Tentunya sangat menyenangkan mengetahui hal tersebut. Untuk kunjungan berikutnya kami harap Anda juga dapat menikmati semua fasilitas kami. Hormat kami, Golly Lutfi General Manager
Gereageerd 14 oktober 2017
Novotel Palembang Hotel
8,0
Geweldig
Ratna uit Indonesië
(Echt)paar
Superior Kingsize kamer
Ik verbleef één nacht in september 2017
Zeer goed”
Nice as always
Beoordeeld 10 oktober 2017
Dear Ratna, Warmest Greetings from Novotel Palembang Hotel & Residence Thank you so much for your time to share your experience during your stay at Novotel Palembang. We will always increase our service to make you more satisfied and still choose Novotel Palembang as a pleasant stay. Sincerely, Golly Lutfi General Manager
Gereageerd 14 oktober 2017
Novotel Palembang Hotel
7,6
Zeer goed
Kiat uit Singapore
Zakelijke reiziger
Superior Kingsize kamer
Ik verbleef 4 nachten in oktober 2017
Stayed here because of the comfy bed”
May be a touch getting old but the bed is most comfy in this city
Beoordeeld 09 oktober 2017
Dear Mr. Kiat, Warmest Greeting from Novotel Palembang Hotel & Residence Thank you so much for your time to share your experience during your stay at Novotel Palembang Hotel & Residence. We are very proud that you feel comfort to stay with us. Once again thank you and welcoming you back at Novotel Palembang in the near future. Sincerely, Golly Lutfi General Manager
Gereageerd 14 oktober 2017
Novotel Palembang Hotel
6,8
Goed
Fenty uit Indonesië
(Echt)paar
Superior Kingsize kamer
Ik verbleef één nacht in september 2017
bad hospitality”
I was not escorted to my room. I booked double bed and Novotel gave me twin bed. I have writen note "1 king bed". Novotel didn't talk anymore at check in time. There were ants on the mattress. I needed help to order taxi, Novotel didn't want to help me. Bad Hospitality. I will think again for stay in Novotel.
Beoordeeld 13 september 2017
Dear Fenty, Warmest Greetings from Novotel Palembang Hotel & Residence Thank you for taking the time to tell us about your experience at the Novotel Palembang Hotel & Residence. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Golly Lutfi General Manager
Gereageerd 15 september 2017
Novotel Palembang Hotel
7,6
Zeer goed
Laurensius uit Indonesië
(Echt)paar
Superior Kingsize kamer
Ik verbleef één nacht in september 2017
Cozy hotel in good location but disapointed with the service”
Hotel is cozy in good location. Breakfast was good with various choices. I came at 2 pm but room not ready yet. The reason was because of many guests. But check in time is 2 pm. After check in, I left my wife for business meeting. A staff came to the room and collected all the minibar and locked the refrigerator. But I paid deposit by credit card when check in. When I complained, they said it was a mistake by the staff but there was no action to correct it until check out.
Beoordeeld 09 september 2017
Dear Laurensius, Warmest Greetings from Novotel Palembang Hotel & Residence Thank you for taking the time to tell us about your experience at Novotel Palembang and I really surprise to read it your negative experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We took action directly to investigate about this problem and brief them to refresh all standard operation procedure in order to avoid the same problem in the future. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you and allow me to serve you better in the future. Best Regards, Golly Lutfi General Manager
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Novotel Palembang Hotel
12345
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