Somerset West Lake Serviced Residences
Somerset West Lake Serviced Residences
Bekijk alle 33 foto's
Studio Executive - Gastenkamer Somerset West Lake Serviced Residences
Studio Executive - Gastenkamer
Bekijk alle 33 foto's
Buitenkant Somerset West Lake Serviced Residences
Buitenkant
Bekijk alle 33 foto's
tuin Somerset West Lake Serviced Residences
tuin
Bekijk alle 33 foto's
Studio Executive - Gastenkamer Somerset West Lake Serviced Residences
Studio Executive - Gastenkamer
Bekijk alle 33 foto's
OP DE KAART Somerset West Lake Serviced Residences
OP DE KAART
Zeer goed
Ligging
7,3
Bekijk alle 33 foto's Somerset West Lake Serviced Residences
Bekijk alle 33 foto's
Verwijderd uit Favorieten

Somerset West Lake Serviced Residences

Zeer goede locatie
Heeft u een vraag voor Somerset West Lake Serviced Residences?
Zeer goed
Op basis van 589 beoordelingenBekijk wat gasten ervan vonden
7,8
85% zou dit aanraden aan een vriend
  • Luchthaventransfer

  • gratis wifi in alle kamers

  • airconditioning

  • dagelijkse schoonmaak

Kamerkeuzes
7,9
Zeer goed
Kamercomfort & kwaliteit
3-slaapkamer Executive appartement (3-Bedroom Executive Apartment)
3-slaapkamer Executive appartement (3-Bedroom Executive Apartment)
...
  • Uitzicht: Straat
  • 112 m²/1206 ft²
  • 1 Kingsize bed
Data invoeren om prijzen te zien
2 Slaapkamers Executive (2 Bedroom Executive)
2 Slaapkamers Executive (2 Bedroom Executive)
...
  • Uitzicht: Meer
  • 87 m²/936 ft²
  • 1 eenpersoonsbed en 1 Kings...
Data invoeren om prijzen te zien
Premier 2-slaapkamer appartement (2-Bedroom Premier Apartment)
Premier 2-slaapkamer appartement (2-Bedroom Premier Apartment)
...
  • Uitzicht: Stad
  • 95 m²/1023 ft²
  • 1 Kingsize bed
Data invoeren om prijzen te zien
Double 1 Or 2 Beds Executive - Twee Slaapkamers (Double Or Twin Executive Two Bedrooms)
Double 1 Or 2 Beds Executive - Twee Slaapkamers (Double Or Twin Executive Two Bedrooms)
...
  • 87 m²/936 ft²
  • bad
Data invoeren om prijzen te zien
Studio Executive
Studio Executive
...
  • Uitzicht: Meer
  • 37 m²/398 ft²
  • 1 Kingsize bed
Data invoeren om prijzen te zien
Deluxe 2-slaapkamer appartement (2-Bedroom Deluxe Apartment)
Deluxe 2-slaapkamer appartement (2-Bedroom Deluxe Apartment)
...
  • Uitzicht: Stad
  • 77 m²/829 ft²
  • 1 Kingsize bed
Data invoeren om prijzen te zien
1 Slaapkamer Deluxe (1 Bedroom Deluxe)
1 Slaapkamer Deluxe (1 Bedroom Deluxe)
...
  • Uitzicht: Meer
  • 54 m²/581 ft²
  • 1 tweepersoonsbed
Data invoeren om prijzen te zien
Studio Premier
Studio Premier
...
  • Uitzicht: Meer
  • 40 m²/431 ft²
  • 1 Kingsize bed
Data invoeren om prijzen te zien
1 Bedroom Executive Room Non-Smoking
1 Bedroom Executive Room Non-Smoking
...
    Data invoeren om prijzen te zien
    Tweepersoons Executive (Double Executive)
    Tweepersoons Executive (Double Executive)
    ...
    • balkon/terras
    Data invoeren om prijzen te zien
    Heeft u een vraag voor Somerset West Lake Serviced Residences?
    Tot 30% korting met Agoda Insider Deals!

    Prijzen dalen zodra u inlogt!

    Meld u nu aan!
    Meer over Somerset West Lake Serviced Residences

    Meer over Somerset West Lake Serviced Residences

    Overzicht

    Toon meer

    Afstand en voorzieningen

    De getoonde afstanden zijn hemelsbreed. De daadwerkelijke afstanden kunnen verschillen.
    toon minder

    Wat zij aanbieden

    toon minder

    In de buurt

    De getoonde afstanden zijn hemelsbreed. De daadwerkelijke afstanden kunnen verschillen.
    Toon meer

    Beleid van de accommodatie

    Toon meer

    Enkele nuttige wetenswaardigheden

    Toon meer

    Geverifieerde gastbeoordelingen

    Agoda beoordelingen (589)Booking.com beoordelingen (119)
    Hygiëne8,2
    Faciliteiten7,8
    Ligging7,3
    Kamercomfort en kwaliteit7,9
    Service8,3
    Verhouding prijs/kwaliteit8,0
    Verstrekt door geverifieerde gasten van Agoda
    Filter beoordelingen op:
    Taal
    English
    한국어
    日本語
    Tiếng Việt
    toon meer
    Kamertype
    Studio Executive
    Studio Premier
    1 Slaapkamer Deluxe
    2 Slaapkamers Executive
    toon meer
    Toont 464 geverifieerde gastbeoordelingen.
    12345
    2,0
    Paul uit Nederland
    Gezin met oudere kinderen
    Deluxe 2-slaapkamer appartement
    Ik verbleef 3 nachten in augustus 2018
    We kregen niet de kamer die we gereserveerd hadden en het rook heel muf en was niet schoon. ”
    Wij waren niet tevreden en wij konden de volgende dag naar een andere kamer en ze boden ons een gratis ontbijt aan, maar wij vonden het nog steeds niks en besloten naar een ander hotel van de Ascott groep te gaan. Wij moesten toen $140 bijbetalen voor de 2 nachten, bovenop een bedrag van ongeveer €290. Schandalig! Onze koffers werden niet opgehaald en we moesten zelf een taxi regelen naar het andere hotel. Al met al een hele dikke onvoldoende voor dit hotel en het management
    Beoordeeld 13 augustus 2018
    Thank you for taking the time to write this review. Please accept our sincerely apologize for not meeting your expectation. I have noted your observations to the cleanliness in the apartment, luggage pick up and transportation arrangement. I will coordinate the plans for these enhancements with the respective team members. We look forward to welcoming you again, giving us another opportunity to serve you better.
    Gereageerd 17 augustus 2018
    Somerset West Lake Serviced Residences
    8,4
    Geweldig
    Jerickson uit Singapore
    Gezin met jonge kinderen
    Premier 2-slaapkamer appartement
    Ik verbleef één nacht in juni 2018
    Nice and huge rooms”
    You will get bigger than usual rooms for a very reasonable price. Clean and nice rooms with a great view. They upgraded us for free to a 3br suite even if we only booked a 2br premiere suite. Thank you.
    Beoordeeld 30 juni 2018
    Dear Mr/Ms Jerickson, Thank you very much for taking your time to review our property. We are glad to learn that you enjoy our upgrade. We look forward to welcome you back in the future. Kind Regards, Tammy Tran Assistant Residence Manager
    Gereageerd 04 juli 2018
    Somerset West Lake Serviced Residences
    8,8
    Geweldig
    Mai uit Vietnam
    (Echt)paar
    1 Slaapkamer Deluxe
    Ik verbleef één nacht in juni 2018
    Nice lake view”
    We booked for two but there’s only one bath towel set was set up. (There’s no shower cap set up this time as well). We didn’t notice that breakfast is not included in the deal we booked so if you really want breakfast, check the deal carefully. (Buffet breakfast is quite standard with not much choice).
    Beoordeeld 25 juni 2018
    Dear Ms Mai, Thank you for taking the time to write this review. We appreciate your comment about bathroom amenities and will work with team members for improvement. We look forward to welcoming you back. Best Regards, Thanh Tran Assistant Residence Manager
    Gereageerd 04 juli 2018
    Somerset West Lake Serviced Residences
    8,0
    Geweldig
    Roy uit Maleisië
    Zakelijke reiziger
    Studio Executive
    Ik verbleef één nacht in mei 2018
    Good stay!”
    Good stay!
    Beoordeeld 25 juni 2018
    Dear Mr/Ms Roy, Thank you very much for taking your time to review our property. We appreciate your feedback and looking forward to welcome you back in the future. Kind Regards, Tammy Tran Assistant Residence Manager
    Gereageerd 04 juli 2018
    Somerset West Lake Serviced Residences
    6,4
    Goed
    Roy uit Maleisië
    Zakelijke reiziger
    Studio Executive
    Ik verbleef één nacht in mei 2018
    Good stay!”
    Good stay!
    Beoordeeld 25 juni 2018
    Dear Mr/Ms Roy, Thank you very much for taking your time to review our property. We appreciate your feedback and looking forward to welcome you back in the future. Kind Regards, Tammy Tran Assistant Residence Manager
    Gereageerd 04 juli 2018
    Somerset West Lake Serviced Residences
    10,0
    Superieur
    XI uit China
    Zakelijke reiziger
    1 Slaapkamer Deluxe
    Ik verbleef één nacht in maart 2018
    Easy and comfortable room”
    The suite is more than enough. comfortable for short long stay.
    Beoordeeld 27 mei 2018
    Thank you for taking your time to review our property and giving us perfect score. We appreciate your feedback and look forward to welcoming you back. Kind regards,
    Gereageerd 02 juni 2018
    Somerset West Lake Serviced Residences
    8,0
    Geweldig
    KITAMURA uit Japan
    Zakelijke reiziger
    Studio Executive
    Ik verbleef één nacht in maart 2018
    Clean, convenient and reasonable price”
    Clean, convenient and reasonable price
    Beoordeeld 08 maart 2018
    Dear Kitamura san, Thank you very much for taking your time to review our property. We appreciate your feedback and looking forward to welcome you back in the future. Kind Regards, Tammy Tran Assistant Residence Manager
    Gereageerd 31 maart 2018
    Somerset West Lake Serviced Residences
    9,6
    Superieur
    Dan uit Vietnam
    Groep
    2 Slaapkamers Executive
    Ik verbleef één nacht in januari 2018
    Good hotel 9/10”
    fully equipment, clear, receptionist are very helpfull (Eric, Kayla, Alex ...)
    Beoordeeld 11 februari 2018
    Dear Mr/Ms Dan, Thank you very much for taking your time to review our property. We appreciate your feedback and looking forward to welcome you back in the future. Kind Regards, Tammy Tran Assistant Residence Manager
    Gereageerd 21 februari 2018
    Somerset West Lake Serviced Residences
    9,2
    Superieur
    Hai uit Vietnam
    Zakelijke reiziger
    Studio Premier
    Ik verbleef 3 nachten in oktober 2017
    Good”
    Traffic problem.
    Beoordeeld 21 januari 2018
    Thank you for your compliments of our serviced residence. It is great to have you stay with us. We look forward to welcoming you again.
    Gereageerd 24 januari 2018
    Somerset West Lake Serviced Residences
    7,2
    Zeer goed
    SENG uit Maleisië
    Gezin met oudere kinderen
    2 Slaapkamers Executive
    Ik verbleef 7 nachten in december 2017
    Great for families who like to stay around the WestLake”
    Because of the heavy traffic, it takes some time to get to & back from popular places like the French or Old Quarter. No convenient supermarket nearby. On the positive side, the Westlake view is nice & there's a great beef pho around the corner (Pho Vu) 👍
    Beoordeeld 08 januari 2018
    Thank you for taking your time to review our serviced residence. It is great to have you stay with us. We look forward to welcoming you again.
    Gereageerd 12 januari 2018
    Somerset West Lake Serviced Residences
    8,0
    Geweldig
    sanghun uit Zuid-Korea
    Gezin met oudere kinderen
    2 Slaapkamers Executive
    Ik verbleef 2 nachten in oktober 2017
    good”
    I stay 5/10~6/10/2017 . staying with family very good
    Beoordeeld 26 december 2017
    Thank you for your compliments of our serviced residence. It is great to have you stay with us. We look forward to welcoming you again.
    Gereageerd 28 december 2017
    Somerset West Lake Serviced Residences
    8,0
    Geweldig
    Farng uit Australië
    (Echt)paar
    1 Slaapkamer Deluxe
    Ik verbleef 3 nachten in november 2017
    More then expected”
    The room I stayed in was more then expected. With a massive balcony and great view over west lake. The staff was attentive providing great service for our needs.
    Beoordeeld 22 november 2017
    Thank you for your compliments of our serviced residence. It is great to have you stay with us. We look forward to welcoming you again.
    Gereageerd 27 november 2017
    Somerset West Lake Serviced Residences
    8,8
    Geweldig
    Bui uit Vietnam
    Zakelijke reiziger
    Studio Premier
    Ik verbleef 4 nachten in november 2017
    Avoid ground floor”
    I booked on agoda with Lake View but when I checked in they gave me garden view in the ground floor. I am not happy about that even they explained to me that they ran out of room. They did move me to the room I booked in the second day. But I had bad experience with the corridor in the ground floor. The smell is horrible. The 3rd floor with lake view is good and the hall is also cleaner.
    Beoordeeld 21 november 2017
    Dear Mr/Ms Bui, Thank you for taking the time to write this review. We appreciate your comment and will work with team members for improvement . We hope to welcome you again. Best Regards, Thanh Assistant Residence Manager
    Gereageerd 27 november 2017
    Somerset West Lake Serviced Residences
    7,6
    Zeer goed
    Farng uit Australië
    (Echt)paar
    Studio Executive
    Ik verbleef één nacht in november 2017
    Great service ”
    Staff was attentive Location was great for what we needed. Just out of the main area while been east enough to get everywhere.
    Beoordeeld 16 november 2017
    Thank you for taking the time to write this review with good comment about our staff and location. We appreciate your feedback and look forward to welcome you back in the future.
    Gereageerd 18 november 2017
    Somerset West Lake Serviced Residences
    10,0
    Superieur
    Dan uit Vietnam
    Groep
    2 Slaapkamers Executive
    Ik verbleef één nacht in november 2017
    100”
    nice view, staffs are friendly, help full ( specially the guy who worked at night-alexey
    Beoordeeld 05 november 2017
    Dear Mr/Ms Sander, Thank you very much for giving us perfect score. Your heartfelt words and special mention of Alex will be share with our team for encouragement. Your compliments inspire us to continually provide and improve the level of service that residents have come to expect. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at our property. Your sincerely, Thanh Tran
    Gereageerd 06 november 2017
    Somerset West Lake Serviced Residences
    8,8
    Geweldig
    Adrian uit Verenigd Koninkrijk
    Gezin met jonge kinderen
    2 Slaapkamers Executive
    Ik verbleef 14 nachten in oktober 2017
    I very seldom review places...”
    ...but am extremely positive about the Somerset. As a western person who spends a lot of time in Hanoi with my young family it stood out vs alternatives by the fact that you feel removed from the chaos of the city by virtue of overlooking the West Lake, and even more so by the staff who are charming and very effective. In particular our maid service was excellent. It wasn’t just that the lady cleaned our place extremely well daily. She also folded our laundry and put away our dishes etc. I’d recommend this place and will stay there whenever I go back to Hanoi.
    Beoordeeld 28 oktober 2017
    Thank you for your compliments of our staffs with special mention to our maid. It is great to have you stay with us. We look forward to welcoming you again.
    Gereageerd 30 oktober 2017
    Somerset West Lake Serviced Residences
    10,0
    Superieur
    Dan uit Vietnam
    Groep
    2 Slaapkamers Executive
    Ik verbleef één nacht in oktober 2017
    Superieur”
    all staffs are very helpfull, kind. we'll stay here next time in hanoi
    Beoordeeld 27 oktober 2017
    Thank you very much for giving us perfect score. We appreciate your feedback. We hope to welcome you back in the near future.
    Gereageerd 30 oktober 2017
    Somerset West Lake Serviced Residences
    7,6
    Zeer goed
    Thu uit Vietnam
    (Echt)paar
    Studio Executive
    Ik verbleef 9 nachten in augustus 2017
    Everything was good”
    Location is convenient for West Lake entertainment areas with western restaurants and bars/pub. However it is really far from the old quarter. Receptionists were nice and helpful. Unfortunately the security guy who opened the door for customers were kind of smelly. I also noticed he was more helpful towards foreigners than local customers.
    Beoordeeld 26 oktober 2017
    Thank you for taking the time to write this review with good comment about our receptionists. We appreciate your comment about security guy and will personally address his issue to ensure he receives the necessary guidance to perform a much better role moving forward to avoid such inconvenience.
    Gereageerd 30 oktober 2017
    Somerset West Lake Serviced Residences
    10,0
    Superieur
    Quang uit Vietnam
    Zakelijke reiziger
    Studio Executive
    Ik verbleef één nacht in augustus 2017
    Superieur”
    Perfect
    Beoordeeld 29 augustus 2017
    Thank you for your compliments of our serviced residence. It is great to have you stay with us. We look forward to welcoming you again.
    Gereageerd 30 augustus 2017
    Somerset West Lake Serviced Residences
    10,0
    Superieur
    keyong-don uit Zuid-Korea
    Zakelijke reiziger
    Studio Premier
    Ik verbleef 5 nachten in maart 2017
    Calm and best place to look around Ho Tay(West lake). and close to Lotte Center and Ba dinh Distric.”
    Quiet and calm place. Good room condition. Good Staff. I felt at home. better than hotel for me.
    Beoordeeld 28 augustus 2017
    Thank you for your compliments of our serviced residence. It is great to have you stay with us. We look forward to welcoming you again.
    Gereageerd 30 augustus 2017
    Somerset West Lake Serviced Residences
    12345
    Dit is een populaire accommodatie. Mis het niet!

    Terug naar de zoekresultaten

    Terug naar kamerkeuze

    |

    Sluiten