Starhotels Excelsior
Het aantal sterren wordt door de accommodatie aangegeven als een richtlijn voor comfort, faciliteiten, en voorzieningen die u kunt verwachten
Begin uw reis goed met een verblijf bij deze accommodatie, die gratis wifi in alle kamers aanbiedt. Deze accommodatie is praktisch gelegen in Bologna Centrum in Bologna, waardoor u dichtbij attracties en interessante dineergelegenheden bent. Vertrek niet voordat u een bezoek brengt aan de beroemde Basilica di Santo Stefano. Deze hoogwaardige accommodatie is beoordeeld met 4 sterren en biedt gasten op locatie toegang tot een restaurant, fitnesscentrum en binnenbad.
Pluspunten
Faciliteiten
24-uursreceptie
luchthaventransfer
valet parkeren
huisdieren toegestaan
fitnesscentrum
Zwembad (binnen)
gratis wifi in alle kamers
snel in- en uitchecken
Easy access to station and centre! Clean and comfortable!”
A great location for those who wish to be close to Bologna station. I was upgraded to a larger room on arrival for free (thank you!). The bed was huge and very comfortable! The bathroom and all facilities very clean. I would definitely stay here again. Thank you to the restaurant staff who accommodated me after my flight was delayed and I had missed my dinner appointment!
Dear Dipika, Thank you for your review of Starhotels Excelsior – Bologna. We are glad you appreciate the complimentary upgrade and enjoyed a comfortable night’s sleep in one of our beautiful rooms. Thank you for for highlighting our amazing staff and I look forward to seeing you again soon. Kindest regards, The Management
Compliment for staff Muna J”
Its our second time here in bologna as well as our second time staying at starhotels excelsior bologna. Our decision to stay here was a right one. Location was near the train station and the hotel was clean. Most important of all the staff were warm and friendly and we got to give props to front counter staff Muna J for the service he has rendered to us making our 2nd holiday here in bologna a blast.
Dear Mrs. Lynn, I was delighted to read about your experience at Starhotels Excelsior. I was immensely pleased to learn that individual team members helped create such a memorable and enjoyable experience for you, and I look forward to sharing your kind words of appreciation personally with our Staff. We look forward to welcoming you again in the near future. Kind regards, Eleonora Ortenzi – Room Division Manager
Great Location ”
Great location, very clean hotel with great amenities, but though the price was expensive, but right across the road from the station. Coffee pod machine was a very nice touch in the room as well as the soft bath robes
Dear Julie, Thank you for your feedback. We are glad you enjoyed your stay with us and we are looking forward to welcoming you soon, again. Warm Regards The Management
Hotel near train station”
Our family had a great stay there. As we were travelling by train throughout parts of Italy, we needed a good hotel near to the train station to minimise lugging our luggage. This hotel met all our needs, was reasonably priced, clean and within walking distance to attractions we went. Highly recommend.
Dear Mr. Norman, I was so pleased to hear that you all enjoyed a family stay at Starhotels Excelsior. It is great to read that you appreciated our central location and that the attention to detail from the team did not go unnoticed. Thank you for taking the time to write such kind words, which I look forward to sharing with the team, we hope to welcome you again soon. Kindest regards, Eleonora Ortenzi – Room Division Manager
Terrible experience - def not a 4 star”
I have traveled to over 60+ countries and stayed at all sorts of hotels. Paid for a king bed, junior suite and definitely did not receive that. Instead got a room w twin beds and was told that they would be happy to move me to another room (lower category/ downgrade) without adjustment to the rate. The air conditioning did not work at all the whole time. We complained several times and a pre historic fan was brought up to the room. They blamed it on the computers which were programming the AC and said because its the weekend no one could come to assist or service it. Andrea the front desk check in and associate was completely unprofessional, not trained and had no experience in handling guest relations. The hotel facade is a disaster, the entrace has homeless people right up front, parking is a pigeon hold, rooms are tired and in dire need of an upgrade and smell like stale milk. If you like to stay at a dinosaur era hotel which has only worked and upgraded their lobby and nothing else then this is for you! I normally dont write reviews but I felt as I needed to for this one. Even left my feedback upon checkout and they asked me if I would like to speak to a manager so I just told them that nothing is needed but to forward my message along. Will not be back.