Sunway Hotel
Sunway Hotel
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Superior Kingsize of twinkamer (2 aparte bedden) Sunway Hotel
Superior Kingsize of twinkamer (2 aparte bedden)
Bekijk alle 36 foto's
Lobby Sunway Hotel
Lobby
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Lobby Sunway Hotel
Lobby
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Buffet Sunway Hotel
Buffet
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OP DE KAART Sunway Hotel
OP DE KAART
Zeer goed
Ligging
7,5
Bekijk alle 36 foto's Sunway Hotel
Bekijk alle 36 foto's
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Sunway Hotel

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Op basis van 335 beoordelingenBekijk wat gasten ervan vonden
7,9
89% zou dit aanraden aan een vriend
89%

zou dit aanraden aan een vriend

Accommodatie met Agoda Preferred label

  • Luchthaventransfer

  • gratis wifi in alle kamers

  • geld wisselen

  • sauna

Kamerkeuzes
7,8
Zeer goed
Kamercomfort & kwaliteit
Familie Aangrenzende Kamer (Family Connecting Room)
Familie Aangrenzende Kamer (Family Connecting Room)
...
  • 52 m²/560 ft²
  • 2 Slaapkamers:
  • 1 Kingsize bed
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Club Twin Room City View with Club Access
Club Twin Room City View with Club Access
...
  • 25 m²/269 ft²
  • toegang tot executive loung...
  • 2 eenpersoonsbedden
Data invoeren om prijzen te zien
Club kingsize kamer – inclusief Lounge-toegang (Club King Room - Lounge Access Included)
Club kingsize kamer – inclusief Lounge-toegang (Club King Room - Lounge Access Included)
...
  • Uitzicht: Stad
  • 25 m²/269 ft²
  • 1 Kingsize bed
Data invoeren om prijzen te zien
Deluxe Kamer met Tweepersoonsbed of 2 aparte Bedden (Double Or Twin Deluxe)
Deluxe Kamer met Tweepersoonsbed of 2 aparte Bedden (Double Or Twin Deluxe)
...
  • 34 m²/366 ft²
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Premier Twin Room with View
Premier Twin Room with View
...
  • Uitzicht: Stad
  • 33 m²/355 ft²
  • 2 eenpersoonsbedden of 1 Ki...
Data invoeren om prijzen te zien
Club twinkamer – inclusief Lounge-toegang (Club Twin Room - Lounge Access Included)
Club twinkamer – inclusief Lounge-toegang (Club Twin Room - Lounge Access Included)
...
  • Uitzicht: Stad
  • 25 m²/269 ft²
  • 2 eenpersoonsbedden
Data invoeren om prijzen te zien
Club Kingsize kamer (Club King Room)
Club Kingsize kamer (Club King Room)
...
  • 25 m²/269 ft²
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Superior Kingsize of twinkamer (2 aparte bedden) (Superior King or Twin)
Superior Kingsize of twinkamer (2 aparte bedden) (Superior King or Twin)
...
  • 23 m²/248 ft²
  • rookvrije kamers beschikbaa...
  • 2 eenpersoonsbedden of 1 tw...
Data invoeren om prijzen te zien
Deluxe kamer met stadsuitzicht (Deluxe City View Room)
Deluxe kamer met stadsuitzicht (Deluxe City View Room)
...
  • Uitzicht: Stad
  • 23 m²/248 ft²
  • 1 Kingsize bed of 2 eenpers...
Data invoeren om prijzen te zien
Premier Twin Hollywood City View with Club Access
Premier Twin Hollywood City View with Club Access
...
  • 33 m²/355 ft²
  • toegang tot executive loung...
  • 1 Kingsize bed of 2 eenpers...
Data invoeren om prijzen te zien
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Overzicht

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Afstand en voorzieningen

De getoonde afstanden zijn hemelsbreed. De daadwerkelijke afstanden kunnen verschillen.
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Wat zij aanbieden

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In de buurt

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Beleid van de accommodatie

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Enkele nuttige wetenswaardigheden

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Geverifieerde gastbeoordelingen

Agoda beoordelingen (335)Booking.com beoordelingen (97)
Hygiëne8,1
Faciliteiten7,9
Ligging7,5
Kamercomfort en kwaliteit7,8
Service8,2
Verhouding prijs/kwaliteit8,0
Verstrekt door geverifieerde gasten van Agoda
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Kamertype
Club kingsize kamer – inclusief Lounge-toegang
Premier Twin Room with View
Superior Kingsize of twinkamer (2 aparte bedden)
Deluxe kamer met stadsuitzicht
Toont 172 geverifieerde gastbeoordelingen.
12345
8,0
Geweldig
Roelof uit Nederland
Groep
Ik verbleef 2 nachten in mei 2010
Goed hotel, prima prijs-kwaliteit. Gunstige locati”
Rustige kamer, prima personeel, goed ontbijt
Vroegen in verhouding hoog bedrag voor een late check out.
Voor taxichauffeurs was het hotel soms moeilijk te vinden. Het hotel heeft een ruime lobby, met zeer servicegericht personeel. Ontbijt was goed. Het brood in Vietnam is heerlijk (met dank aan de Fransen!). De kamer was goed ingericht, schoon met een nette badkamer. De ligging van het hotel was ok. Met een taxi overal dichtbij, maar het ligt niet echt in het centrum (Old Quarter). Het hotel zou ik aanraden aan kennissen!
Beoordeeld 07 juni 2010
5,2
Cameron uit Vietnam
Individuele reiziger
Superior Kingsize of twinkamer (2 aparte bedden)
Ik verbleef 2 nachten in september 2018
Unprofessional billing problems”
There seems to be a big problem with billing at this hotel. It seems dodgy. Having paid upfront for the room, I then had to pay a 2 million đồng deposit to use the minibar. After 2 ok nights, I booked a third. Staff said I could pay for the third night when checking out and extended my stay in the same old room. When I got back to the room on the third night, I found myself locked out. The staff told me I had to pay ANOTHER 2 million đồng deposit. (I refused to do so.) One hour before checking out the next morning, I asked staff to prepare my bill. I paid it fairly easily, then ran for my taxi to the airport. Then the staff from the hotel rushed out and told me I needed to pay extra for the room (the price on the bill was not the full price). By this stage I was livid and worried about missing my plane. I grudgingly went and paid the extra. But I have to say it was a shitty experience. A 4 star hotel that can't prepare a proper bill and keeps hitting you up for dodgy extra fees. WTH?
Beoordeeld 13 september 2018
Dear Cameron, First and foremost, our sincere apologies for the bad experiences you encountered during your checking out. The 2 million Dong deposit is our standard collection procedure for your signing facilities for minibars, restaurant and any other miscellaneous charges. There is also an option of using your credit card for verification of the said amount for the deposit. The other point about the extra charges for the room, please allow me till early next week to revert to you accordingly. In the meantime, please do accord us your contact for me to follow up. Thanks and regards, Justin Chew General Manager
Gereageerd 14 september 2018
Sunway Hotel
8,0
Geweldig
HUP uit Taiwan
Zakelijke reiziger
Club kingsize kamer – inclusief Lounge-toegang
Ik verbleef één nacht in augustus 2018
Late check out”
Late check out provide convenient for businesd traveler
Beoordeeld 04 september 2018
Dear HUP, We thank you so much for having chosen Sunway Hotel Hanoi for your stay recently We are glad you enjoyed your stay with us and the hotel facilities and services were up to your expectation, especially the late check out service. HUP, we are all looking forwards to welcoming you back to Sunway Hotel Hanoi soonest. With warm regards, Sunway Hotel Hanoi Management Team.
Gereageerd 04 september 2018
Sunway Hotel
9,6
Superieur
CHI uit Vietnam
Zakelijke reiziger
Superior Kingsize of twinkamer (2 aparte bedden)
Ik verbleef 2 nachten in augustus 2018
Good hotel for biz trip”
The staffs are friendly and good in servives.
Beoordeeld 11 augustus 2018
Dear CHI, On behalf of Sunway Hotel Hanoi team, we thank you very much for your great review about our hotel. We are so happy you enjoyed your stay with us so much and look forwards to having you back for another great stay experience with us in the near future With warm regards, Sunway Hotel Hanoi Management Team
Gereageerd 13 augustus 2018
Sunway Hotel
8,8
Geweldig
Dung uit Vietnam
Zakelijke reiziger
Superior Kingsize of twinkamer (2 aparte bedden)
Ik verbleef één nacht in juli 2018
Value for money ”
It’s nice hotel, we will come back
Beoordeeld 01 augustus 2018
Dear Dung, Thank you for your great review on your recent stay at Sunway Hotel Hanoi How wonderful hearing that you enjoyed your stay with us so much. We are looking forwards to welcoming you back here soonest. With warm regards, Sunway Hotel Hanoi Management Team
Gereageerd 02 augustus 2018
Sunway Hotel
9,6
Superieur
ellen uit Indonesië
Zakelijke reiziger
Superior Kingsize of twinkamer (2 aparte bedden)
Ik verbleef één nacht in juli 2018
Super comfortable room”
I really like the room, especially the bed! Super cozy! The hotel is very clean, and the staffs are very friendly.
Beoordeeld 29 juli 2018
Dear ellen, Thank you very much for having chosen Sunway Hotel Hanoi for your recent visit to Hanoi; and sharing your lovely feedback with us on Agoda. We are glad to know that you had a pleasant stay and enjoyed the hotel's facilities and friendly staffs.. We always strive to deliver the best, most memorable experience to all valued guests like yourself; and what you have shared truly inspires us to continue to do our best. Your kind words have been shared with everyone. ellen,thank you very much once again for letting us know your feedback and we look forward to welcoming you back to Sunway Hotel Hanoi in the not so distant future. With kind regards, Sunway Hotel Hanoi Management Team
Gereageerd 31 juli 2018
Sunway Hotel
10,0
Superieur
PHAM uit Vietnam
Zakelijke reiziger
Deluxe kamer met stadsuitzicht
Ik verbleef 3 nachten in juni 2018
Hanoi - Business Stay”
I had a comfortable stay at the Hotel. They provide quality Halal food. The Hotel is near the old Quarters which is good for fellow shoppers. The room was comfortable The Hotel staff were pleasant and helpful and informative. Very easy to get Taxi from the Hotel.
Beoordeeld 26 juni 2018
Dear PHAM, Wow, thank you so much for your great review on your recent stay at Sunway Hotel Hanoi We appreciate your sharing your enjoyments of our service especially the service from one of our associates. We trust you as well had a memorable Hanoi explore during your stay with us. PHAM,we look forwards to having you back to Hanoi for another memorable stay with Sunway Hotel Hanoi.. Kind regards, Sunway Hotel Hanoi Management Team
Gereageerd 27 juni 2018
Sunway Hotel
10,0
Superieur
PHAM uit Vietnam
Zakelijke reiziger
Ik verbleef één nacht in juni 2018
Extremely positive experience”
Great! We have been especially impressed with front desk staff Summer & Cindy. Great leadership potential.
Beoordeeld 26 juni 2018
Dear PHAM, We appreciate you spent time sharing with us about your stay experience at Sunway Hotel Hanoi. It is very pleased to hear that our associates had left you an unforgettable memories during your stay and that added up to your satisfactions of our hotel facilities and services We are looking forwards to having you back for another great moment with Sunway Hotel Hanoi Thank you so much and regards, Sunway Hotel Hanoi Management Team.
Gereageerd 27 juni 2018
Sunway Hotel
8,8
Geweldig
FERNANDO uit Vietnam
Individuele reiziger
Superior Kingsize of twinkamer (2 aparte bedden)
Ik verbleef 2 nachten in mei 2018
Value for money ”
Sunway is the best four star hotel I stayed in Hanoi . I stay here every week. Good thing here is they maintain same standard and very good house keeping . Ambience in all areas are simply outstanding .
Beoordeeld 25 mei 2018
Dear FERNANDO, Thank you very much for you loyalty and especially this great review about Sunway Hotel Hanoi. We are very happy that our services, room and facilities are up to your expectations and trust you had a memorable stay with us as usual. We thank you very much for your ongoing supports and look forward to the pleasure of welcoming you back again soonest. Kind regards, The Sunway Hotel Hanoi Management Team.
Gereageerd 29 mei 2018
Sunway Hotel
8,8
Geweldig
FERNANDO uit Vietnam
Individuele reiziger
Superior Kingsize of twinkamer (2 aparte bedden)
Ik verbleef één nacht in mei 2018
Value for money ”
Very good hotel with reasonable pricing . Club lounge is fantastic
Beoordeeld 22 mei 2018
Dear FERNANDO, It is gratifying to receive the wonderful feedback on your pleasant experience at Sunway Hotel Hanoi and we look forward to welcoming you again soonest. Kind regards, The Sunway Hotel Hanoi Management Team.
Gereageerd 23 mei 2018
Sunway Hotel
4,8
Su uit Maleisië
Groep
Ik verbleef één nacht in april 2018
My friends and I sensed that there was spirit/ghost in the rooms at level 10. We couldn't sleep whole night.
Beoordeeld 17 april 2018
Dear Su, Thank you for your feedback after staying at Sunway Hotel Hanoi. We are very sorry that your experience had caused you anxiety and created a perception that your room has a ghost. Please be assured that many guests have stayed in that room and no such feedback was received. Once again, we are very sorry for this inconvenient experience and we hope you will give another chance for atonement. Lastly, we hope this will not preclude your future support for Sunway Hotel Hanoi. Kind regards, The Sunway Hotel Hanoi Management Team.
Gereageerd 26 april 2018
Sunway Hotel
8,4
Geweldig
Tam uit Australië
Gezin met oudere kinderen
Deluxe kamer met stadsuitzicht
Ik verbleef 3 nachten in april 2018
Good experience ”
Great breakfast & professional front-desk
Beoordeeld 16 april 2018
Dear Tam, We are grateful to read that you had an overall enjoyable every stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our breakfast and our staffs as it is what we strive for every day. We thank you very much for your ongoing supports and we look forward to the pleasure of welcoming you back again soon. Kind regards, The Sunway Hotel Hanoi Management Team.
Gereageerd 17 april 2018
Sunway Hotel
8,8
Geweldig
yongkian uit Maleisië
Zakelijke reiziger
Ik verbleef één nacht in december 2017
Good Location”
Breakfast is good. Location is Good
Beoordeeld 15 januari 2018
Dear yongkian, Thank you for great comment for Sunway Hotel Hanoi. It is a pleasure to have you staying with us. We highly appreciate your nice feedback and we hope to see you again! Kind regards, The Sunway Hotel Hanoi Management Team.
Gereageerd 16 januari 2018
Sunway Hotel
7,6
Zeer goed
LEONG uit Maleisië
(Echt)paar
Ik verbleef 4 nachten in december 2017
Great Hotel and kind staff”
Stayed at the Hotel for 4 nights during our last visit to Hanoi. Staff very supportive and friendly. We have no problems visiting the Hanoi Central Old Quarters. Would highly recommend for future stay.
Beoordeeld 03 januari 2018
Dear LEONG, Thank you for sharing your experience after your recent stay at Sunway Hotel Hanoi. We are grateful to read that you had an overall enjoyable stay in our hotel. Your compliment on our staff service is highly appreciated. We thank you very much for your recomendation and look forward to the pleasure of welcoming you back again soon. Kind regards, The Sunway Hotel Hanoi Management Team.
Gereageerd 04 januari 2018
Sunway Hotel
7,2
Zeer goed
sanghun uit Zuid-Korea
Individuele reiziger
Deluxe kamer met stadsuitzicht
Ik verbleef één nacht in november 2017
good”
have breakfast very good
Beoordeeld 26 december 2017
Dear sanghun, Thank you for taking the time to tell us about your experience at the Sunway Hotel Hanoi. It was a pleasure to have you stay with us. If at any time you have a suggestion or there is anything we can do to make your next visit more memorable , please let us know. Once again we thank you for your collaboration and we hope to see you again soon With warm regards, The Sunway Hotel Hanoi Management Team..
Gereageerd 05 januari 2018
Sunway Hotel
8,4
Geweldig
Peng uit Maleisië
Zakelijke reiziger
Ik verbleef één nacht in december 2017
Business Trip”
For me overall is great, wi-fi is fast, friendly staff, perfect facilities, good pressure shower and etc. The only thing I cant tolerate is dust! The moment i step into the room, i keep sneezing. Bedsheets and carpets are clearly full of dust maybe as a result of previous renovation?
Beoordeeld 24 december 2017
Dear Peng, We would like to extend our gratitude for giving your time to share your experience in Sunway Hotel Hanoi. All your kind comments are certainly flattering and we are extremely happy that you appreciate our service and the "wi-fi is fast, friendly staff, perfect facilities, good pressure shower"... On the other hand, we truly regret to learn that our room cleanness did not meet your expectation. Let me express my sincerest apologize for any inconvenience caused.Please rest assured that your comments have been communicated to our Executive Housekeeper and Housekeeping Department so that they can look in this further and action immediately. Thank you for sharing your feedback. We hope to warmly welcome you back to the hotel for a more satisfactory stay. Kind regards, The Sunway Hotel Hanoi Management Team.
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Sunway Hotel
10,0
Superieur
PHAM uit Vietnam
(Echt)paar
Ik verbleef 5 nachten in oktober 2017
Greetings from Sunway Hotel Hanoi”
The place is well located, rooms are good and staff are well behaved. Some good restaurant choices are available nearby.
Beoordeeld 20 december 2017
Dear PHAM, It is gratifying to receive the wonderful feedback on your pleasant experience at Sunway Hotel Hanoi. Thank you very much for your kind recommendation on our location, room and staffs. Rest assured that your compliments will be shared with the rest of the team to serve as motivation for the continued pursuit for excellence. Again, thank you for sharing your experience and we look forward to welcome you again soon. Kind regards, The Sunway Hotel Hanoi Management Team.
Gereageerd 21 december 2017
Sunway Hotel
6,0
YOUNG uit Zuid-Korea
Zakelijke reiziger
Premier Twin Hollywood City View with Club Access
Ik verbleef 2 nachten in december 2017
Just.... SO..SO...”
So...So.........
Beoordeeld 14 december 2017
Dear YOUNG, Thank you for sharing your experience after your recent stay at Sunway Hotel Hanoi. I take a great concern referring to your comment on your feedback. I sincerely apologize for any inconvenience caused. May I invite you to contact me for further details of your negative experience so we could investigate deeply to continue our improvement? Thank you again for sharing your experience, and we hope to have an opportunity to show ourselves in a better light on some other future occasion. Kind regards, Jolie Ho (Ms). Personal Assistant to General Manager
Gereageerd 19 december 2017
Sunway Hotel
9,6
Superieur
Devinder uit Maleisië
Zakelijke reiziger
Deluxe kamer
Ik verbleef één nacht in december 2017
Superieur”
Friendly and helpful staff,
Beoordeeld 08 december 2017
Dear Devinder, Thank you very much for your great compliments on your memorable stay at Sunway Hotel Hanoi and especially, for this great review We hope you continue to find Sunway properties wherever you travel With warm regards, The Sunway Hotel Hanoi Management Team
Gereageerd 15 december 2017
Sunway Hotel
6,8
Goed
Seong uit Maleisië
Zakelijke reiziger
Premier Twin Room with View
Ik verbleef 2 nachten in oktober 2017
Good but old hotel”
Suggest to changes the woolen blanket, too much dust and dirty, felt uncomfortable when stay in the room.
Beoordeeld 02 december 2017
Dear Seong, Thank you so much for taking time to share your recent experience at Sunway Hotel Hanoi. It is with regret to hear that your recent stay did not entirely live up to your expectations and thank you for bringing your comments to our attention.We greatly appreciate your feedback as such information is vital for us to achieve the standards of service that we strive for. Please rest assured that your comments have been communicated to our Hotel Management Team so that they in turn can address these matters via our Hotel Quality Continuous Improvement Program and action immediately. We are sorry to hear that we disappointed you on this occasion during your stay and hope that you will give us a second chance to restore your confidence in us on a future visit to Hanoi. With best regards, The Sunway Hotel Hanoi Management Team
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Sunway Hotel
12345
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