The Cascades Hotel at Sun City
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2017

The Cascades Hotel at Sun City

Sun City Resort District Mankwe, Sun City, Pilanesberg, Zuid-Afrika, 0316
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Luxury twinkamer (2 aparte bedden) The Cascades Hotel at Sun City
Luxury twinkamer (2 aparte bedden)
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    Interieur The Cascades Hotel at Sun City
    Zwembad (buiten) The Cascades Hotel at Sun City
    Zwembad (buiten) The Cascades Hotel at Sun City
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     The Cascades Hotel at Sun City

    Beoordelingen van The Cascades Hotel at Sun City

    7,8
    Zeer goed
    /10
    ( 93 beoordelingen)Bekijk wat gasten ervan vonden
    8,5
    Uitstekende kamercomfort en kwaliteit

    Dingen over The Cascades Hotel at Sun City waar u dol op zult zijn

    Voorzieningen die u zult waarderen

    • Luchthaventransfer

    • gratis wifi in alle kamers

    • geld wisselen

    • sauna

    Geweldig
    Ligging
    8,7
    OP DE KAART
    Uitstekende locatie
    Populair
    In de buurt
  • Pilanesberg National Park9,28 km
  • Verhouding prijs/kwaliteit6,8
    Afstand stadscentrum45.0 Km
    Locatiebeoordeling:8,7

    Kamers die bij The Cascades Hotel at Sun City beschikbaar zijn

    8,5
    Uitstekend
    Kamercomfort & kwaliteit
    Luxe (Luxury)
    Luxe (Luxury)
    ...
    • Kamergrootte: 44 m²/474 ft²
    • Uitzicht: Tuin
    • 1 Kingsize bed
    Data invoeren om prijzen te zien
    Luxury Suite
    Luxury Suite
    ...
    • Kamergrootte: 66 m²/710 ft²
    • Uitzicht: Tuin
    • 1 Kingsize bed
    Data invoeren om prijzen te zien
    Luxury twinkamer (2 aparte bedden) (Luxury Twin)
    Luxury twinkamer (2 aparte bedden) (Luxury Twin)
    ...
    • Kamergrootte: 31 m²/334 ft²
    • Uitzicht: Tuin
    • 2 eenpersoonsbedden
    Data invoeren om prijzen te zien
    Superior familiekamer (Superior Family)
    Superior familiekamer (Superior Family)
    ...
    • Kamergrootte: 33 m²/355 ft²
    • Uitzicht: Tuin
    • 1 Kingsize bed en 1 Slaapba...
    Data invoeren om prijzen te zien
    Superior Luxury
    Superior Luxury
    ...
    • Kamergrootte: 44 m²/474 ft²
    • Uitzicht: Tuin
    • 1 Kingsize bed
    Data invoeren om prijzen te zien
    Luxury Familiekamer (Luxury Family)
    Luxury Familiekamer (Luxury Family)
    ...
    • Kamergrootte: 33 m²/355 ft²
    • Uitzicht: Tuin
    • 1 Kingsize bed en 1 Slaapba...
    Data invoeren om prijzen te zien
    Dwarslaesiekamer (Paraplegic room)
    Dwarslaesiekamer (Paraplegic room)
    ...
    • Kamergrootte: 33 m²/355 ft²
    • Uitzicht: Tuin
    • 1 Kingsize bed
    Data invoeren om prijzen te zien
    Eenpersoons Luxury (Single Luxury)
    Eenpersoons Luxury (Single Luxury)
    ...
      Data invoeren om prijzen te zien
      Flamingo
      Flamingo
      ...
      • Kamergrootte: 240 m²/2583 f...
      • Uitzicht: Tuin
      Data invoeren om prijzen te zien
      Single Kamer Deluxe Superior (Single Deluxe Superior)
      Single Kamer Deluxe Superior (Single Deluxe Superior)
      ...
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        Overzicht

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        Wat zij aanbieden

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        In de buurt

        De getoonde afstanden zijn hemelsbreed. De daadwerkelijke afstanden kunnen verschillen.
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        Beleid van de accommodatie

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        Enkele nuttige wetenswaardigheden

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        Mededelingen

        De volgende faciliteit van deze accommodatie is gesloten van 7 juli 2019 tot 7 augustus 2019: zwembad.
        De kamers van de accommodatie worden in 2019 gerenoveerd. Bepaalde delen zullen in deze periode geluidsoverlast ondervinden.
        De Gary Player Country Club is van 12 tot 16 augustus 2019 gesloten.

        Beoordelingen van The Cascades Hotel at Sun City van echte gasten

        Verstrekt door geverifieerde gasten van Agoda
        Agoda beoordelingen (93)Booking.com beoordelingen (1155)
        Hygiëne7,8
        Faciliteiten7,5
        Ligging8,7
        Kamercomfort en kwaliteit8,5
        Service7,5
        Verhouding prijs/kwaliteit6,8
        Alle talen
        Alle soorten reizigers (93)
        Alle kamertypes

        Toon beoordelingen over 

        Toont 60 geverifieerde gastbeoordelingen.
        123
        6,4
        Goed
        Lars uit Nederland
        (Echt)paar
        Luxury twinkamer (2 aparte bedden)
        Ik verbleef één nacht in maart 2019

        Veel te doen maar wel verouderd”

        Veel te doen, mooie zwembaden en valley of the Waves is top. Kamers zijn verouderd, airco was kapot, vloer was smerig en bad liep niet door. Medewerkers zeer onvriendelijk. In dit hotel kom ik niet snel teruf!

        Beoordeeld 17 maart 2019
        2,0
        Canduce
        Gezin met oudere kinderen
        Luxury Familiekamer
        Ik verbleef 3 nachten in juni 2019

        Do not go!”

        On check in the rooms were not ready when they should have been. When we did get in the rooms the rooms stank of cigarettes, the hotel just casually stated oh we had a huge group and they were smoking in rooms it was no smoking! The bathrooms were disgusting mold in the showers and leaking ! The breakfast was worse! No spoons had to find your own! The wait staff no where to be found! Had to beg for a cup of coffee! The hotel bar did not even have a sweet wine in wine country South Africa , did not even know what. Shirley temple was ! I had to tell them! The hotel restaurant the food was not even edible! Says croc park at entrance says it free , not true! We got charged to view the cris feedingThe place is run down. They say there is horse riding, nope none of that false advertising, for what we paid per night it was a an absolute rip off , if this was in USA it would be closed !!!!!!!! Do not go to sun city waste of time and money!

        Beoordeeld 06 juni 2019
        9,2
        Superieur
        Dickson uit Zambia
        (Echt)paar
        Luxury twinkamer (2 aparte bedden)
        Ik verbleef 4 nachten in april 2019

        Good value for money ”

        Enjoyed my stay there.

        Beoordeeld 20 april 2019
        6,4
        Goed
        Kiran uit Zuid-Afrika
        Gezin met jonge kinderen
        Luxe
        Ik verbleef één nacht in augustus 2018

        Goed”

        Sun City is always a great destination. The Cascades just needs a revamp. Rooms are now tired. Furniture is old. The pool area needs some taking of. It really does not acquire the premium pricing of a five star hotel as its not five star anymore.

        Beoordeeld 08 april 2019
        6,4
        Goed
        Brett uit Zuid-Afrika
        (Echt)paar
        Luxury twinkamer (2 aparte bedden)
        Ik verbleef 3 nachten in maart 2019

        Disappointed”

        Value would be to stay in the Cabanas at half the price as the Cascades rooms need updating and refurbishment. Stayed in two rooms as there was issues with the first one and then the second one. Not sure how they maintain a 5 Star status..... Hotel bit warn out needs a refurb

        Beoordeeld 12 maart 2019
        8,0
        Geweldig
        John-Paul uit Verenigd Koninkrijk
        (Echt)paar
        Luxe
        Ik verbleef 3 nachten in januari 2019

        Zeer goed”

        We had a very nice stay but the hotel is quite dated and in need of refurb. Lifts were very unreliable. Pool area was excellent

        Beoordeeld 27 januari 2019
        4,0
        Nalisha uit Zuid-Afrika
        Groep
        Luxury twinkamer (2 aparte bedden)
        Ik verbleef één nacht in januari 2019

        Worst Service Ever”

        We arrived on Saturday and I had take guests with me from France. On arrival we were hungry so we went down to the pool to order light lunch. This was at 12:30. We ordered strawberry mojito and Heineken draught and water and a pizza. 30min later the waiter Sarah comes to me to say there are no strawberry's and no heineken draught and that the pizza oven isnt hot so they cant make pizza. i then ordered 3 chicken and Mayo sandwiches and 2 greek salads. One hour later and no food. We asked the waiter (Sarah) again what is happening and she keeps saying she will check with the kitchen. After another 30min and no food we decided to cancel order and leave. I went to reception to complain to the hotel manager and apparently he is on leave and the food and beverage Manager on duty was Zanele. The reception manager calls Zanele to find out what is happening and Zanela sends her pictures of pizza's going out the kitchen and heineken draught being served. But nothing was done about it. Terrible

        Beoordeeld 21 januari 2019
        4,8
        Nemalini uit Zuid-Afrika
        Gezin met jonge kinderen
        Luxury Familiekamer
        Ik verbleef één nacht in januari 2019

        Hotel needs renovation!”

        The hotel maybe conveniently located but the high price per night for old rooms that have damp smelling corridors and sediment in the toilets is simply not worth it. We didn’t get any new water to drink in a family room so the two small bottles were not topped up the next day. You should rather stay at a different property at the sun city. It is disappointing for 5 star accommodation.

        Beoordeeld 21 januari 2019
        8,0
        Geweldig
        Kai uit Hong Kong
        (Echt)paar
        Luxe
        Ik verbleef 2 nachten in januari 2019

        Nice stay in Cascades”

        We have spent two nights in Cascades, it is a good hotel with nice service. In terms of the facilities inside the room, I would say, it's a little bit old, but, overall, it is good hotel. I would recommend you to stay in this hotel and enjoy the shopping in Sun Center as well as the Valley of Waves

        Beoordeeld 16 januari 2019
        3,6
        Lee-Anne
        Gezin met jonge kinderen
        Luxury Familiekamer
        Ik verbleef 4 nachten in januari 2019

        Disappointing”

        5 Star price with 3 star facilities and 2 star staff.

        Beoordeeld 10 januari 2019
        6,8
        Goed
        Ashwin uit Zuid-Afrika
        (Echt)paar
        Luxury twinkamer (2 aparte bedden)
        Ik verbleef 4 nachten in december 2018

        Dysfunctional airconditioner. We could not sleep. Uncomfortable living conditions. Lifts were not fu”

        Dysfunctional airconditioner. We are not able to sleep. Uncomfortable living conditions. Lifts were non functional some of the time. Poor house keeping. Poor staff communication to guests. Condition of facilities have deteriorated since previous visits.

        Beoordeeld 29 december 2018
        2,0
        ALDEANO uit Zuid-Afrika
        Gezin met jonge kinderen
        Luxury twinkamer (2 aparte bedden)
        Ik verbleef 5 nachten in december 2018

        Terrible place to stay...”

        Everything about this hotel sucks...it is falling apart.Nothings works

        Beoordeeld 27 december 2018
        8,8
        Geweldig
        wally uit Zuid-Afrika
        Individuele reiziger
        Luxury twinkamer (2 aparte bedden)
        Ik verbleef 4 nachten in november 2018

        4 star hotel at 6 star prices. ”

        Pros Good food, excellent lobby, bar and facilities. Good and friendly service. Lovely pool area. Cons Very expensive drinks , food and accommodation, Lack of fresh fruit juices for breakfast. Rooms need windows washed more regularly.

        Beoordeeld 08 november 2018
        8,0
        Geweldig
        Bernadett uit Zuid-Afrika
        Gezin met jonge kinderen
        Superior Luxury
        Ik verbleef één nacht in oktober 2018

        Zeer goed”

        Sleeper couches are needing to be replaced, thay are quite old. The big white container at the back of the gardens, close to the birds is an eye sore. Dry milk that had not been clean by the kettle. Staff friendly. Facilities need a general upgrade at some point.

        Beoordeeld 29 oktober 2018
        6,8
        Goed
        Philip uit Verenigd Koninkrijk
        (Echt)paar
        Luxury twinkamer (2 aparte bedden)
        Ik verbleef 2 nachten in september 2018

        Goed”

        Disappointed with the hotel, although great location and grounds. Our aircon did not work properly and even after two visits (after a lot of chasing) still did not as the fan was not working. Bizarrely, the hair dryer was hard wired into a bedside drawer well away from a mirror, so could not move it or see myself using it! Hotel looked "tired" and not 5 star level. Restaurants excellent though.

        Beoordeeld 03 oktober 2018
        6,0
        Peter uit Verenigd Koninkrijk
        (Echt)paar
        Superior Luxury
        Ik verbleef 3 nachten in mei 2018

        Not very good value for the price ”

        Hotel very old, swimming pool empty, superior luxury room without terrace

        Beoordeeld 26 mei 2018

        Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. Please be advised that we are doing renovations from the 1st of July 2018. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service.

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        The Cascades Hotel at Sun City
        7,2
        Zeer goed
        Timothy uit Ierland
        (Echt)paar
        Superior Luxury
        Ik verbleef één nacht in maart 2018

        Nice but dated”

        Stayed here after a few nights in Pilansberg game reserve. It was very pleasant, but definitely shades of former glory.

        Beoordeeld 23 april 2018

        Thanks for staying with us. We appreciate your feedback!

        Gereageerd 03 mei 2018
        The Cascades Hotel at Sun City
        4,8
        Goolam uit Zuid-Afrika
        Gezin met jonge kinderen
        Luxury twinkamer (2 aparte bedden)
        Ik verbleef 4 nachten in maart 2018

        I expected more”

        I don't consider this property a five star. I've had the opportunity of travelling many destinations and stayed at many five star hotels, this by far was the most disappointing. breakfast was a nightmare. the so called 'heated pool' wasn't such. staff weren't very helpful neither were they cheerful. there were many muslim families present during my stay, and the hotel didn't bother catering for our dietary needs, very poor effort in the demarkation of food groups. The Cascades have much to learn if they desire recognition in the hospitality industry. I'm not a fussy person nor hard to please, but this vacation was definitely not worth the price. first and last visit to the cascades. wouldn't recommend this property for the discerning guest.

        Beoordeeld 02 april 2018

        Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business and hope you will give us additional opportunities to serve your lodging needs. Kind Regards Asa

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        The Cascades Hotel at Sun City
        7,6
        Zeer goed
        MAJEDI uit Zuid-Afrika
        (Echt)paar
        Luxury twinkamer (2 aparte bedden)
        Ik verbleef 4 nachten in januari 2018

        Zeer goed”

        Elevators need maintenance. Hotel needs upgrade everything looks dated. Breakfast definitely not up to standard. Overall not a 5 Star. Overpriced .

        Beoordeeld 05 maart 2018

        Thank you for the comment and to thank you for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. Please be advised that we will be doing renovations from the 1st of April 2018. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.

        Show more
        The Cascades Hotel at Sun City
        8,8
        Geweldig
        Alexei uit Verenigde Staten
        (Echt)paar
        Dwarslaesiekamer
        Ik verbleef 4 nachten in februari 2018

        The best location in Sun City”

        The location of Cascades is the best in this resort city. All the attractions are easily accessed by foot. There are plenty of very reasonably priced places to eat in the nearby Mall (like Nando's for instance). But the breakfast in the hotel is good enough and is served in a nice restaurant with comfortable chairs and big tables with the life piano music in the background. Some of the waiters could have shown more friendliness though. It would have been nice also if this restaurant was opened for lunch and dinner as well, but it is not the case. Generally, it is not clear where to find the food after 22:00. We didn't like the tap water and had to use the bottled water to make tea or coffee in the room. We enjoyed our stay and we were glad we selected this hotel, which seems the best in the area.

        Beoordeeld 03 maart 2018

        Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.

        Show more
        The Cascades Hotel at Sun City
        123
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