Centara Mirage Resort Mui Ne
Het aantal sterren wordt door de accommodatie aangegeven als een richtlijn voor comfort, faciliteiten, en voorzieningen die u kunt verwachten
Naast de standaard van Centara Complete Care ontvangen alle gasten gratis wifi in alle kamers en gratis parkeergelegenheid als ze per auto aankomen. Deze accommodatie is praktisch gelegen in Mui Né in Phan Thiet, waardoor u dichtbij attracties en interessante dineergelegenheden bent. Vertrek niet voordat u een bezoek brengt aan de beroemde Fairy Stream (Suoi Tien). Deze hoogwaardige accommodatie is beoordeeld met 5 sterren en biedt gasten op locatie toegang tot een restaurant, fitnesscentrum en buitenbad.
Pluspunten
Centara Complete Care
Ga met een gerust gevoel op reis met Centara's gecertificeerde hygiëne- en veiligheidsprogramma
Faciliteiten
24-uursreceptie
luchthaventransfer
fietsverhuur
parkeerplaats
wellnessfaciliteiten
Zwembad (buiten)
shuttleservice
gratis wifi in alle kamers
Goed resort om te relaxen”
Helaas wegens drukte werd de kamer niet schoongemaakt zonder communicatie vooraf. Heel vervelend met een baby. Hoewel ik 2 kamers naast elkaar geboekt had, en de andere kamer dan weer wel schoongemaakt werd. Resort is geweldig voor kinderen.
Dear Ms/Mr. sharmila, Thank you very much for taking time to share your feedback We are glad to hear that you and your family had a pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. Your recommendations and feedback are very important and please rest assured that we have taken it for further improvement. May I take this opportunity to thank you again for staying with us and look forward to hearing from you we hope having the opportunity to welcoming you back again. Sincerely yours, Willow Nguyen Guest Service Team
Realy good resort for families with children”
This resort provides a lot of facilities for families. Although it has facilities for everyone, this resort is especially perfect for families with KIDS. We have stayed here for 2 nights (2 adults and 1 child, 2 year). For us 2 nights was fine. We have used most of the facilities and we definitely recommend this place to any family. So I say with kids, because I think the prices are descent. At first I tought it was kinda pricey, but when you make good use of the different available facilties its definitely descent. If you don't intend to make use of the facilities, then you should look for another place to stay. Furthermore, the food variety is big. Food quality is alright, but nothing special. The prices are pricey compared with the local prices. But that you can expect when you stay at a resort like this. Staff is really nice too, always willing to help you. The only downside of this resort we experience was the buggy transport. The concept is really nice actually, but it's not working perfectly. First of all. You need to make use of it all the time. You don't really have other choices. And when you need a buggy you have to make a reservation. You can make the reservation through their application. It works alright, but you never know how long it takes for them to pick you up. This is OK for me, but I can understand if people get annoyed by this concept. Unfortunately we also experience in the end a moment that we had to wait 1 hour for a buggy at our stay. They said it was really busy because of the rain. So again, it works okay, but it's just not perfect.
Dear Ms./Mr. Vincent, Thank you very much for taking time to share your feedback. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. Besides, we are so sorry to learn about your negative experience because of waiting for the buggy so long. Please accept our sincere apologies for the inconvenience caused and we highly appreciated your kind understanding. Please rest assured that we have taken your recommendations into consideration for further improvement. May I take this opportunity to thank you again for staying with us and we hope to have the opportunity to welcoming you back again. Sincerely yours, Guest Service Team
Good for young families”
We had an enjoyable stay on a Sunday night to avoid the busier weekend. The room was well-appointed and clean, the bed was comfortable and nice pillows. Reception and guest relations staff were pleasant and helpful. Nice pools if you choose a day or time that's not crowded. The downsides: there is no beach and is one of the decisions we were weighing up, but we chose it for the facilities and there is plenty to do within the resort. The pool water at the pirate ship is dirty with all sorts floating in the water, a combination of the soft rubber flooring which has deteriorated and sand around the sun beds. I suggest to remove the sand, it makes the whole area (water and sunbeds) dirty. We had lunch at the "Italian" restaurant after checking out and were the only customers. The quality of the pizza was below average and they need to improve the pizza dough recipe. With all the families it seems liked a missed opportunity. Room service prices seemed a bit high for some items, probably because there are no other options around and due to they need to deliver to your room/ villa by buggy. Breakfast was fine but with so many guests catered to large groups rather than high quality items or selection. We were put upstairs and there was less fruit selection
Dear Ms/Mr. Michael, Thank you very much for taking time to share your feedback We are glad to hear that you and your family had a pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. Your recommendations and feedback are very important and please rest assured that we have taken it for further improvement. May I take this opportunity to thank you again for staying with us and look forward to hearing from you we hope having the opportunity to welcoming you back again. Sincerely yours, Willow Nguyen Guest Service Team
Centara Mui Ne was Quite Nice!”
We stayed for 3 nights in a villa with private pool. It was very well located to the main resort buildings and pools so walking was quite easy. The villa was beautiful, clean and very well maintained, especially for being so close to the coast which can degrade buildings quickly due to sun and salt water. All the amenities in the villa were excellent and we did not have any complaints at all related to hot water, appliances, air con or space. Everything was well-appointed and worked. Only a few small complaints but I don't want these to diminish my overall feeling of being VERY satisfied and pleasantly surprised. Online complaints related to check-in and using electric cart service were well-founded. But we were patient and gave ourselves enough time to deal with the delays. The restaurants were pretty good overall, with solid food choices and variety keeping us happy. Food quality was 4 out of 5 stars in my mind. Downside was breakfast was chaotic and crowded with running kids and noise level was pretty bad. Food ran short at times and when we arrived on the later side for breakfast the tables were all a mess and so was the floor... One big miss I believe was the special dinner-only restaurant down below the infinity pool. We meant to return to try it but forgot and turns out the decor in there was really amazing and would have been an nice change from the restaurants up the hill. None of the staff nor any signage reminded us to eat at this particular location on the campus. Need to market this more! My biggest complaint was probably related to them allowing kids in the infinity pool. It was two levels which was very cool but there were a LOT of kids in the upper level and they also let them down in the lower level as well. Keep in mind, there was at least THREE other pools for JUST the kids AND a lazy river! Adults without kids need a place to relax without the issues that come with kids in a pool. I wish they would post the lower level infinit
Dear Eric Thank you for taking the time to share your feedback from your visit to the Centara Mirage Resort Mui Ne. We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team member. It is always a pleasure to have you as our guest and on behalf of all the team member at Centara Mirage Resort Mui Ne, I look forward to welcoming you back. Cheers, Hoang Nguyen Guest Relation Manager Centara Mirage Resort Mui Ne
A luxurious and welcoming family friendly!resort”
My experience at the Centara Mirage Resort Mui Ne was exceptional. Despite a minor hiccup upon check-in with a few ants on the second floor of the villa, the staff's immediate response and resolution were commendable. They were not only quick to apologize but also treated me to a delightful surprise—a complimentary bottle of exquisite Italian red wine and a plate of tropical fruits. What truly sets this resort apart is the unparalleled friendliness of the staff. Their warm and accommodating nature made me feel genuinely welcome throughout my stay. It's evident that they prioritize guest satisfaction, and their commitment to providing a top-notch experience is truly noteworthy. The facility itself is nothing short of world-class. From well-appointed rooms to the stunning amenities, every aspect of the resort reflects a commitment to luxury and comfort. The attention to detail is evident, and the ambiance created by the surroundings is truly magical. In summary, despite a minor initial issue, the swift and gracious response from the staff, coupled with the world-class facility, has made my stay at this resort truly memorable. I highly recommend it to anyone seeking a luxurious and welcoming retreat.
Dear Ms/Mr. Danny, Thank you very much for taking time to share your feedback. We are glad to hear that you and your family had a pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. Your recommendations and feedback are very important and please rest assured that we have taken it for further improvement. May I take this opportunity to thank you again for staying with us and look forward to hearing from you we hope having the opportunity to welcoming you back again. Sincerely yours, Willow Nguyen Guest Service Team