Slechte nachtrust, maar personeel was vriendelijk.”

Het hotel was erg gehorig en de kamers bevatte geen ramen, noch een werkende air-condition.

Vriendelijk personeel, goed ontbijt enen schoon be”

We zijn hier maar kort geweest maar het is goed bevallen

Nice place, just not amazing during Tet”

Pearl was super nice. Dorms were up several flights of narrow stairs, so if you have knee problems, reconsider. But gives you a good view of the street. They had other staff on during Tet (because everyone deserves a break!) who barely spoke English, and the hot water broke and they couldn't fix it during Tet (but they definitely have hot water, because it started working again the day I left!). The location is really good. Just on the outskirts of Old Town, so really easy to find locally priced delicious food, but close enough to it so you can see it very easily. Also, lots of tour buses will pick you up from outside the hostel, even the big buses going south. One thing I would mention is that if you are on a small budget, shop around for tours. While I loved the one they sold me for Halong Bay, it was $US115, and you can get way cheaper tours than that. WiFi in the Dorms is good enough for YouTube and I had an hour and a half video Skype talk with no drop outs. Beds are quite soft and I loved them, but if you prefer hard beds, it's not for you. Overall I enjoyed my stay, and would recommend it.

Nice hotel and helpful staff”

I like to stay here. i stayed at mixed dormitory room with 6 beds. it's clean room, good strength wifi and helpful staff. some travelers are come and go. they even keep their bag in this hostel while traveling to other city. breakfast is good as well.

Great location and service with a nice smile”

Well, the bed is clean and soft. The light next to the bed helps a lot, and with good location, the price it's perfect. The staff there helps a lot, and always with shining smile. If there must be something not that satisfied with, it's the bathroom, a little bit small and without window. Anyway, with this location and service and price, must be the BEST choice!

good experience”

This is a very nice small hostel to stay. The rooms were clean, with 6 beds and an own bathroom. Staff was really helpful and friendly. Rooms are quite cheap. Breakfast is included - and you was really fine. Hostel is located near to the town center. Would recommand the Hostel to everyone who's searching for a cheap and comfortable room.

central city, nice staff”

The hostel located in the central of city, they have nice dorm room with bathroom and Wifi. I'm happy to makes friend with them, also i'm surprise that one of the female very helpful. Cheap rate !!!! nice bed !!!! nice location.

Comportable budget room”

I stayed here for 3 nights. We can use Free Wi-Fi in the room. Wi-Fi speed is good, but it's occasionally disconnect. Breakfast is Buffet. We can choose a lot of foods, some bread, salads, rice, and fried rice noodles. It's tasted great.

Friendly, affordable, competitive tour prices”

I had a very pleasant stay. The hotel and staff are exactly what they claim to be- friendly. The front desk is very attentive and eager to help you book travel. They offer fair and competitive prices without trying to rip you off. If you find a cheaper price somewhere else, they will match it and arrange for pickup at the hostel. There were also a couple of times where I booked a trip that would arrive to Hanoi very early morning and my next trip would leave same day but very late afternoon. When discussing the booking with the hostel, they offered me a shower room and bed to rest for a couple of hours without charging me a nights stay. WOW! NICE! There are a lot of local restaurants and cafes right outside the hostel. If you are looking for bars or western style restaurants there are plenty within a 5 minute walk. If you are looking to exchange USD- the front desk gave me the same rate as the bank. I was most impressed when the front desk needed to return money to me (I will spare you the long story) but we didn't have the correct amount in bills- so we both agreed they could give it to me later that day after they went to the bank. Of course this slipped my mind and I checked out without collecting my cash. I was really bummed because I figured I would never see that money. When I arrived at my next city, I contacted Friendly Backpackers and without hassle, they offered to send me the owed money through the receptionist at my hostel in Hue. Overall I was very satisfied with my stay- its a basic place without bells and whistles, but very accommodating to its customers. The beds are clean and sheets are changed between customers. The bathrooms get dirty very easily because there are 6 people to 1 room. The only downside is that it doesn't seem like the bathrooms are cleaned daily. But when I asked the front desk to have the bathroom cleaned- it was serviced right away. I would stay here again if I were to return to Hanoi.

Good Buffet Breakfast”

I stayed here for 1 night. We can use Free Wi-Fi in the room. Wi-Fi speed is good, but it's occasionally disconnect. Breakfast is Buffet. We can choose a lot of foods, some bread, salads, rice, and fried rice noodles. It's tasted great.

Only 5USD per night, worth the money”

Great location in old city, easy to walk to any attraction in Hanoi proper. Rooms are normal six-share, typical backpackers. Good place for those people on tight budget, buffet breakfast from 7:00 AM - 9:30 AM only. Free internet, free wifi (very fast) free towel.... hot shower and clean atmosphere.

Comfy bed, average toilet”

The bed is extremely comfortable and very clean. Bed sheet, pillow case, blanket all look now. No bunk bed cracking sound when toss and turn. Toilet needs improvement. A bit mouldy. Extremely small. No hook or place to hang clothes/towel. Many good eateries and street food in close distance. Next door is a 24/7 convenient store. Could be pretty hot in summer. Winter is ok.

Fitting hostel name”

The thing I liked the most about this hostel was the friendly staff, they will help you in whatever way they can. Also, the dorm was very clean, the bathroom was a bit small but manageable. Great place to stay for backpackers!

Great location and excellent travel desk”

Stayed here for two nights and also booked trips to Halong Bay and Sapa. They let me keep my large bag in storage for each trip, take showers in the time in between and after they gave me breakfast on the morning I came back. Great location in old city, easy to walk to any attraction in Hanoi proper. Rooms are normal six-share, typical backpackers.

Good for the price”

we spent $5 each per night for a bed in one of the dorms, staying for four nights, and were satisfied with our stay. the stairway in built for really small people, but the room was big enough, and nice and cool. the bathroom was tiny, but not too tiny. the complimentary breakfast consisted of rice, noodles, eggs, ham, cucumbers, some sort of fried pastry, and hunks of baguette, with butter and jam. also coffee or tea. for some reason we had to eat it across the street at another ho(s)tel (same owners) on two days, and on the fifth floor on two other days. everything was clean enough, though certainly not sparkling. the girl who works the desk during the day is very helpful and friendly, while the guy who works it at night is usually not there. he hangs out across the street and occasionally runs in if he sees you standing in the lobby. also, we got our laundry done here for about $1/kg. overall, well worth the price.

Nice hostel with great customer service”

Met a couple of new friends during my 4 day stay at the hostel. The receptionists are all very friendly and speaks excellence English. The hostel is located at an excellence location near the night market and souvenir shops.

Friendly Hostel Staff”

The staff was very friendly, especially Ngoc who is a young lady at the reception counter during the day. She would explain to you in details regarding the tourist attraction and how to go there. This hostel was unlike other hostel because they wouldn't give any attitude or showing unhappy if you don't buy any tour from them. Instead, they would help you to find the best price in the town.

Very nice place to stay ”

staff actually found us wandering around looking for the hotel, or probably they were trying to get any backpackers into their hostel. anyway, location was good, nearby to hoem kiam lake, the old quarters, with convenience stores, food outlets and others. dorms are average but comfy, and bathroom was acceptable with good hot water. free wifi from the opposite hotel (same owner). the staffs were honest and very helpful, giving us directions and helping us with calling the taxi. i would definitely recommend it to my friends. :)

Basic but clean place with very helpfull stuff”

i felt safe with my bag; had nice hot shower in tiny toilet; i bought 2 trips and bus tickets with the agency they recommended just the opposite site- elisabeth hotel- if you are short of time like mea it is worth to have a look

Decent rooms for a hostel, nice staff”

it was freezing in hanoi when i went and the dorms were a tad cold but the room was really nice, the bed was clean and looked quite new, the ceilings had been painted with nice artwork and the lockers were big for all of your stuff. the staff were very helpful. breakfast was lovely, eat as much as you like!