NH Frankfurt Airport West
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Standaardkamer NH Frankfurt Airport West
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7,6
Zeer goed
/10
( 1700 beoordelingen)Bekijk wat gasten ervan vonden
OP DE KAART
7,4
Zeer goed
Locatiescore
Zeer goede locatie
Parkeren
Beschikbaar
Gratis wifi

NH Frankfurt Airport West

Kelsterbacher Str. 19-21 , Raunheim, Raunheim, Duitsland, 65479 - OP DE KAART

Deze accommodatie is heel gewild!

De laatste boeking was 9 uur geleden

Uitzonderlijke reputatie
91% zou dit aanraden aan een vriend
Uitstekende hygiëne
Hygiëne: 8,2
Zeer goede faciliteiten op locatie
Faciliteiten: 7,6
Zeer goede service
Service: 7,6
  • 680 m naar openbaar vervoer

  • Luchthaventransfer

  • geld wisselen

  • gratis wifi in alle kamers

  • sauna

Goedkoper dan 93% van alle accommodaties in Raunheim in de afgelopen 24 uurVergeleken met 14 accommodaties in Raunheim op Agoda voor verschillende data
Verhouding prijs/kwaliteit7,6
Afstand stadscentrum20 km
Locatiebeoordeling:7,4

Kamers die bij NH Frankfurt Airport West beschikbaar zijn

Standaardkamer (Standard Room)
Standaardkamer (Standard Room)
...
  • Kamergrootte: 23 m²/248 ft²
  • rookvrije kamers beschikbaa...
  • 1 Queensize bed
Data invoeren om prijzen te zien
Standaard driepersoonskamer (Standard Triple)
Standaard driepersoonskamer (Standard Triple)
...
  • Kamergrootte: 23 m²/248 ft²
  • rookvrije kamers beschikbaa...
  • 2 eenpersoonsbedden of 1 tw...
Data invoeren om prijzen te zien
Superior kamer (Superior Room)
Superior kamer (Superior Room)
...
  • Kamergrootte: 23 m²/248 ft²
  • rookvrije kamers beschikbaa...
  • 2 eenpersoonsbedden of 1 tw...
Data invoeren om prijzen te zien
Standaard Tweepersoonskamer met 1 of 2 bedden en Extra Bed (2 Volwassenen + 1 Kind) (Standard Double or Twin Room with Extra bed (2 Adults + 1 Child))
Standaard Tweepersoonskamer met 1 of 2 bedden en Extra Bed (2 Volwassenen + 1 Kind) (Standard Double or Twin Room with Extra bed (2 Adults + 1 Child))
...
  • Kamergrootte: 23 m²/248 ft²
  • Douche & Bad
  • 1 tweepersoonsbed en 1 eenp...
Data invoeren om prijzen te zien
Familie-driepersoonskamer (Family Triple Room)
Familie-driepersoonskamer (Family Triple Room)
...
  • Kamergrootte: 23 m²/248 ft²
  • rookvrije kamers beschikbaa...
  • 1 eenpersoonsbed en 1 tweep...
Data invoeren om prijzen te zien
Superior Tweepersoons voor Eenpersoonsgebruik (Double Single Use Superior)
Superior Tweepersoons voor Eenpersoonsgebruik (Double Single Use Superior)
...
    Data invoeren om prijzen te zien
    Superior Premium Kamer (Superior Premium Room)
    Superior Premium Kamer (Superior Premium Room)
    ...
    • aparte douche en bad
    Data invoeren om prijzen te zien
    Premium Driepersoonskamer (Premium Triple Room)
    Premium Driepersoonskamer (Premium Triple Room)
    ...
    • aparte douche en bad
    Data invoeren om prijzen te zien
    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
    • aparte douche en bad
    Data invoeren om prijzen te zien
    Premium Room
    Premium Room
    ...
    • aparte douche en bad
    Data invoeren om prijzen te zien
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    Meer over NH Frankfurt Airport West

    Meer over NH Frankfurt Airport West

    Overzicht

    toon minder

    Meest genoemde faciliteiten

    Zwembad
    3 vermeldingen
    Ontbijt
    2 vermeldingen
    Internet
    2 vermeldingen
    Schoonmaakservice
    2 vermeldingen

    Wat zij aanbieden

    toon minder

    Maaltijden en dineren

    Ontbijtopties

    Amerikaans
    Continentaal
    Vegetarisch
    Veganistisch
    Glutenvrij

    Restaurants op locatie

    Restaurant
    Keuken:Internationaal
    Menu:Buffet

    Beleid van de accommodatie

    toon minder

    Enkele nuttige wetenswaardigheden

    toon minder

    Beoordelingen van NH Frankfurt Airport West van echte gasten

    Algemene beoordeling
    7,6
    Zeer goed
    Op basis van 1711 beoordelingen
    Verstrekt door geverifieerde gasten van
    Agoda beoordelingen (102)Booking.com beoordelingen (1598)
    Beoordeling via Agoda7,6
    /
    10
    Hygiëne8,2
    Faciliteiten7,6
    Ligging7,4
    Kamercomfort en kwaliteit7,1
    Service7,6
    Verhouding prijs/kwaliteit7,6
    Hoge score voor Raunheim
    Beoordeling
    9+ Uitstekend (8)
    8-9 Geweldig (8)
    7-8 Zeer goed (12)
    6-7 Goed (7)
    <6 Voldoet niet aan verwachting (13)
    Tijd van het jaar
    Mrt - mei (7)
    Jun - aug (9)
    Sep - nov (19)
    Dec - feb (13)
    Alle soorten reizigers (102)
    Alle kamertypes
    Alle talen

    Toon beoordelingen over 

    Toont 48 geverifieerde gastbeoordelingen.
    123
    9,2
    Superieur
    John uit Nederland
    (Echt)paar
    Standaardkamer
    Ik verbleef één nacht in februari 2018

    Prima hotel voor onderweg”

    Het hotel is goed bereikbaar en heeft ruime zeer moderne nette kamers. Het parkeren kost € 8,- dat is onzin want opzij van het hotel is het gratis parkeren, bovendien was de parkeerplaats vol. Op de site van Agonda stond aanbieding ontbijt maar dat ging mooi niet door, na geboekt te hebben was het zonder ontbijt. Klacht ingediend maar daar geen gehoor op gekregen dan dat het mogelijk was tegen betaling. Vrijwel alles is mogelijk tegen betaling maar dat begreep men niet.

    Beoordeeld 24 februari 2018
    8,0
    Geweldig
    Karim uit Egypte
    Individuele reiziger
    Standaardkamer
    Ik verbleef 3 nachten in oktober 2018

    Good Hotel ....”

    The only drawback to the hotel is that they only have 2 baggage carts and when someone uses one, they generally do not return it to the reception area, making it difficult for the next client, as some of the rooms are quite far from the elevators.

    Beoordeeld 16 oktober 2018
    6,8
    Goed
    Arif
    Zakelijke reiziger
    Standaardkamer
    Ik verbleef 9 nachten in maart 2019

    Nice place but needs some improvement ”

    One thing that's really bad is the internet, its extremely slow and during the nights when everyone is sleeping is even worse as it keeps on disconnecting and goes off for sometime. This is a first hotel I have come across with a very slow internet( purposely controlled)

    Beoordeeld 01 april 2019
    8,8
    Geweldig
    Taher uit Tanzania
    Individuele reiziger
    Standaardkamer
    Ik verbleef één nacht in maart 2019

    Geweldig”

    The only con regarding this hotel is their wifi. I was barely able to connect. Asking around I found out that this problem has been there for a long time now. I’m surprised why the management has not acted on it.

    Beoordeeld 30 maart 2019
    8,0
    Geweldig
    Norbert uit Verenigd Koninkrijk
    Groep
    Standaardkamer
    Ik verbleef één nacht in juni 2018

    Terrible customer service ”

    I booked 2 rooms for myself and friends which I do on a regular basis. I requested a late checkout for the following day (Sunday), taking advantage of the facility. After returning to my room having been out I found a couple entering my room. Housekeeping had already been and the room was made up, my aftershave was nowhere to be found. I went to the front desk to complain but ALL of the staff was outside the from door having a smoke. After eventually getting their attention, I then had a very unpleasant conversation with a staff member how challenged my assertion that I asked for a late checkout. At first he said that HE didn't check us in, then he changed his story to say that I didn't ask for the late checkout once I insisted that he indeed checked us in. The conversation was very unprofessional with him basically calling me a liar. I asked to speak to a manager but he claimed that non was present at the hotel. This level of service is shocking.

    Beoordeeld 19 juni 2018
    8,3
    Geweldig
    Surachest uit Thailand
    Zakelijke reiziger
    Standaardkamer
    Ik verbleef 7 nachten in februari 2014

    Nice, quiet, but far”

    Clean, Comfort, Quiet

    Location is quite far away from the center. There is a shuttle bus between hotel & airport but interval is about half an hour. So, be careful not to miss the round otherwise you might have to wait almost an hour. From airport to hotel is free, but it's 5 Euros to the airport. There is a metro station about 1 km from the hotel anyway. Rooms are new, spacious & clean. Overall comfort is great, and it's not expensive comparing with other hotels in Frankfurt city. Wifi is available at the lobby only and passwords are changed everyday.

    Beoordeeld 03 augustus 2014
    9,2
    Superieur
    Kitti uit Zwitserland
    Gezin met jonge kinderen
    Standaard driepersoonskamer
    Ik verbleef één nacht in september 2016

    Lovely stay for business and even familys”

    Very friendly staff and excellent services at the hotel. It had a great standard with a swimming pool and gym. The parking place was right outside and was secured. The location was the only downfall of our experience, we travelled by car but it was not as central as we thought it would be and not a easy place to find.

    Beoordeeld 01 oktober 2016
    6,8
    Goed
    Kiok uit Singapore
    Zakelijke reiziger
    Standaardkamer
    Ik verbleef één nacht in september 2016

    NH Frankfurt Airport West”

    We arrived late at Frankfurt airport, rented a car and used the GPS provided to locate the hotel. The address given to us on the Agoda voucher was wrong, and it therefore took us more than 2 hours to get to the hotel. The hotel in itself was good and comfortable. The location is however not close to any restaurant or shop.

    Beoordeeld 01 oktober 2016
    7,6
    Zeer goed
    LAZAROS uit Griekenland
    (Echt)paar
    Standaardkamer
    Ik verbleef één nacht in januari 2019

    Good hotel near the airport”

    Easy check in / check out procedure. Polite staff. Clean & comfortable room with all necessary facilities. Near the airport, with airport shuttle bus, serves the purpose. Bus stop to the airport just on the other side of the road - very convenient.

    Beoordeeld 18 januari 2019
    9,2
    Superieur
    Wayne uit Australië
    Zakelijke reiziger
    Standaardkamer
    Ik verbleef één nacht in september 2017

    Good Location, Great Hotel”

    Business Traveller requiring one night accommodation. Hotel is large with pool, sauna and gym. Rooms are roomy and clean. I recommend this Hotel.

    Beoordeeld 22 september 2017
    8,0
    Geweldig
    HONG uit Singapore
    Zakelijke reiziger
    Standaard driepersoonskamer
    Ik verbleef één nacht in december 2015

    Perfect for transit!”

    Good location, as its nearby some very good restaurants and of course, the airport. Hotel was well maintained condition/cleanliness.
    Beoordeeld 05 januari 2016
    6,8
    Goed
    John uit Verenigde Staten
    (Echt)paar
    Standaardkamer
    Ik verbleef één nacht in oktober 2017

    Goed”

    NH could not find any record of our reservation, despite our having an Agoda printout of the reservation. They gave us a room only after I showed them an emailed confirmation from NH's staff regarding the reservation. The mixup does not make me very confident in Agoda or NH.

    Beoordeeld 12 oktober 2017
    6,0
    Hong-Yun uit Taiwan
    Individuele reiziger
    Standaardkamer
    Ik verbleef één nacht in augustus 2016

    Satisfactory stay”

    The room is ok and the bed is comfortable. However, I was not expected that the hotel charged me 5 euro for shuttle bus service. The shuttle bus time management needs to be improved. I was waiting at the shuttle bus stop at the airport for a long time and the driver finally showed up but ignored me to talk to other drivers for few minutes. I was tired and hungry but had to stand outside of the bus for at least 5 minutes for the driver to come back. It was not a good experience.

    Beoordeeld 05 september 2016
    4,8
    James uit Verenigde Staten
    Gezin met oudere kinderen
    Superior kamer
    Ik verbleef één nacht in augustus 2016

    Gettin' every dime and then some!”

    The shuttle has to be located but apparently is free from the airport on the 1/2 hour. Going back to the airport it's 5 EURO per person on the 15 minutes. Restaurant EXPENSIVE and not good, no soap in room, no water in room other than the tap. The big turnoff is the staff at the desk. Although there are one or two nice ones, the main ones at check in and check out are unfriendly bitches and completely unhelpful. Takes 15 minutes to get to hotel from airport.

    Beoordeeld 13 augustus 2016
    6,8
    Goed
    James uit Verenigde Staten
    Gezin met oudere kinderen
    Standaardkamer
    Ik verbleef één nacht in juli 2016

    Internet SLOW and visit Saved by a good staff member ”

    We trusted details on Agoda and the hotel didn't seem to understand them. Paid 50 percent extra to check in early. In order to use the free luggage storage, we had to re arrange the room ourselves. Internet was too slow to even watch video. No AC in one room and no technician to fix it. If not for a friendly lady (afternoon/evening) who made up for the cold staff in the morning, the stay would have been ruined. Restaurant is too expensive for family and only average food. (Go to the gas station for snacks). Beds were good, are an okay size and everything worked in the bathroom.

    Beoordeeld 30 juli 2016
    6,4
    Goed
    James uit Verenigde Staten
    Gezin met oudere kinderen
    Superior kamer
    Ik verbleef één nacht in juli 2016

    Price Gouging but good shuttle and bed.”

    Do these hotels pay attention to what is said on Agoda? We asked for late check in and upon arrival they charged us $30 USD/room ($60 room). We wanted to use the storage and they said it's too small. Beds were good. We waited 30 min for the shuttle and it took 15 minutes to get to the hotel from the airport. Thank God there was a gas station with some food down the street as the restaurant was only fair but nothing less than 15 Euro on the menu. 24 Euro/person for the breakfast was a rip off. This hotel is geared not around families but for ripping off people on business who don't care about the costs. Also the pool and fitness were broken into several rooms and very awkward. Got in and couldn't get out. One of the ladies at the desk saved us from the others who were quite snooty and rude.

    Beoordeeld 30 juli 2016
    5,7
    Michael uit Nederland
    Zakelijke reiziger
    Standaardkamer
    Ik verbleef 5 nachten in februari 2015

    4 stars*******???”

    Close to Tech center, Bus stop in front of the hotel, the bed and pillows.

    This hotel is located in a semi rural/industrial suburb of Frankfurt. To compensate for this you might expect that they would excell in service and friendliness, but the only convenience is that it lies across the road of Lufthansa systems. The service of the staff is poor and there is only one (1) (broken) iron in a randown ironroom for a minimum of 306 guests of this self rated 4 star hotel. In the land of the blind the one-eyed man is king!

    Beoordeeld 23 februari 2015
    4,0
    Peter uit Duitsland
    Zakelijke reiziger
    Standaardkamer
    Ik verbleef één nacht in januari 2013

    disappointed in the service and behavior!”

    swimming pool with hydo-flow system and sauna

    after arrival at 08:30pm I was happy to fall in my booked and confirmed NON-Smoker room. But what I got was exactly the opposite. Room in the first floor beside the entrance and bar area and smoker room. After re-checking with the gentlemen at the reception, he just simple mentioned there is no more non-smoking room available without checking the system. I needed to ask him 3 times before he started to check the system and after further 10 minute’s discussion; surprise, surprise: I got a non-smoking room. Arrived at the room, I looked for the swimming pool. As there were no bath rope and house-shoes in the room I assumed there is at least something in the bath area. But here I learned furthermore - if you are in you swimming outfit, you will find only towels -all other you need to check before with the service. At least they had a phone connection in the wet-area to ask that someone brings some stuff. even here was a further discussion when it can be provided. finally back to the room and prepare for sleep, I felt some hard stuff on my neck - it appeared, that a dried out pair of contact lenses were below my pillow and I'm not sure if this bed was fresh made - thanks good I had a double bed and checked if the other part of the bed was at least free of surprises, even I was not sure if everything was really clean and fresh made. But trust in the good part of life! Complain and providing the evidence to the reception was returned with a apology and it will not happen next time again. So far so good - I was only one night there. Rooms are NH basic - nothing special. Breakfast costs per night EUR 20,- which is in my opinion far too expensive.

    Beoordeeld 06 februari 2013
    2,8
    talal uit Oman
    Gezin met jonge kinderen
    Standaard driepersoonskamer
    Ik verbleef één nacht in april 2018

    This hotel not 4 Star ”

    I take my 3 big pages to the room and no water heater in the room I will not go again to this kind of hotels

    Beoordeeld 17 april 2018
    7,2
    Zeer goed
    Nant uit Myanmar
    Groep
    Standaardkamer
    Ik verbleef één nacht in september 2016

    Nice hotel ”

    Clean and nice hotel.

    Beoordeeld 26 juli 2017
    123

    Beoordelingen van NH Frankfurt Airport West van echte gasten

    Algemene beoordeling
    7,6
    Zeer goed
    Op basis van 1711 beoordelingen
    Verstrekt door geverifieerde gasten van
    Agoda beoordelingen (102)Booking.com beoordelingen (1598)
    Beoordeling via Agoda7,6
    /
    10
    Hygiëne8,2
    Faciliteiten7,6
    Ligging7,4
    Kamercomfort en kwaliteit7,1
    Service7,6
    Verhouding prijs/kwaliteit7,6
    Hoge score voor Raunheim
    Beoordeling
    9+ Uitstekend (8)
    8-9 Geweldig (8)
    7-8 Zeer goed (12)
    6-7 Goed (7)
    <6 Voldoet niet aan verwachting (13)
    Tijd van het jaar
    Mrt - mei (7)
    Jun - aug (9)
    Sep - nov (19)
    Dec - feb (13)
    Alle soorten reizigers (102)
    Alle kamertypes
    Alle talen

    Toon beoordelingen over 

    Toont 48 geverifieerde gastbeoordelingen.
    123
    9,2
    Superieur
    John uit Nederland
    (Echt)paar
    Standaardkamer
    Ik verbleef één nacht in februari 2018

    Prima hotel voor onderweg”

    Het hotel is goed bereikbaar en heeft ruime zeer moderne nette kamers. Het parkeren kost € 8,- dat is onzin want opzij van het hotel is het gratis parkeren, bovendien was de parkeerplaats vol. Op de site van Agonda stond aanbieding ontbijt maar dat ging mooi niet door, na geboekt te hebben was het zonder ontbijt. Klacht ingediend maar daar geen gehoor op gekregen dan dat het mogelijk was tegen betaling. Vrijwel alles is mogelijk tegen betaling maar dat begreep men niet.

    Beoordeeld 24 februari 2018
    8,0
    Geweldig
    Karim uit Egypte
    Individuele reiziger
    Standaardkamer
    Ik verbleef 3 nachten in oktober 2018

    Good Hotel ....”

    The only drawback to the hotel is that they only have 2 baggage carts and when someone uses one, they generally do not return it to the reception area, making it difficult for the next client, as some of the rooms are quite far from the elevators.

    Beoordeeld 16 oktober 2018
    6,8
    Goed
    Arif
    Zakelijke reiziger
    Standaardkamer
    Ik verbleef 9 nachten in maart 2019

    Nice place but needs some improvement ”

    One thing that's really bad is the internet, its extremely slow and during the nights when everyone is sleeping is even worse as it keeps on disconnecting and goes off for sometime. This is a first hotel I have come across with a very slow internet( purposely controlled)

    Beoordeeld 01 april 2019
    8,8
    Geweldig
    Taher uit Tanzania
    Individuele reiziger
    Standaardkamer
    Ik verbleef één nacht in maart 2019

    Geweldig”

    The only con regarding this hotel is their wifi. I was barely able to connect. Asking around I found out that this problem has been there for a long time now. I’m surprised why the management has not acted on it.

    Beoordeeld 30 maart 2019
    8,0
    Geweldig
    Norbert uit Verenigd Koninkrijk
    Groep
    Standaardkamer
    Ik verbleef één nacht in juni 2018

    Terrible customer service ”

    I booked 2 rooms for myself and friends which I do on a regular basis. I requested a late checkout for the following day (Sunday), taking advantage of the facility. After returning to my room having been out I found a couple entering my room. Housekeeping had already been and the room was made up, my aftershave was nowhere to be found. I went to the front desk to complain but ALL of the staff was outside the from door having a smoke. After eventually getting their attention, I then had a very unpleasant conversation with a staff member how challenged my assertion that I asked for a late checkout. At first he said that HE didn't check us in, then he changed his story to say that I didn't ask for the late checkout once I insisted that he indeed checked us in. The conversation was very unprofessional with him basically calling me a liar. I asked to speak to a manager but he claimed that non was present at the hotel. This level of service is shocking.

    Beoordeeld 19 juni 2018
    8,3
    Geweldig
    Surachest uit Thailand
    Zakelijke reiziger
    Standaardkamer
    Ik verbleef 7 nachten in februari 2014

    Nice, quiet, but far”

    Clean, Comfort, Quiet

    Location is quite far away from the center. There is a shuttle bus between hotel & airport but interval is about half an hour. So, be careful not to miss the round otherwise you might have to wait almost an hour. From airport to hotel is free, but it's 5 Euros to the airport. There is a metro station about 1 km from the hotel anyway. Rooms are new, spacious & clean. Overall comfort is great, and it's not expensive comparing with other hotels in Frankfurt city. Wifi is available at the lobby only and passwords are changed everyday.

    Beoordeeld 03 augustus 2014
    9,2
    Superieur
    Kitti uit Zwitserland
    Gezin met jonge kinderen
    Standaard driepersoonskamer
    Ik verbleef één nacht in september 2016

    Lovely stay for business and even familys”

    Very friendly staff and excellent services at the hotel. It had a great standard with a swimming pool and gym. The parking place was right outside and was secured. The location was the only downfall of our experience, we travelled by car but it was not as central as we thought it would be and not a easy place to find.

    Beoordeeld 01 oktober 2016
    6,8
    Goed
    Kiok uit Singapore
    Zakelijke reiziger
    Standaardkamer
    Ik verbleef één nacht in september 2016

    NH Frankfurt Airport West”

    We arrived late at Frankfurt airport, rented a car and used the GPS provided to locate the hotel. The address given to us on the Agoda voucher was wrong, and it therefore took us more than 2 hours to get to the hotel. The hotel in itself was good and comfortable. The location is however not close to any restaurant or shop.

    Beoordeeld 01 oktober 2016
    7,6
    Zeer goed
    LAZAROS uit Griekenland
    (Echt)paar
    Standaardkamer
    Ik verbleef één nacht in januari 2019

    Good hotel near the airport”

    Easy check in / check out procedure. Polite staff. Clean & comfortable room with all necessary facilities. Near the airport, with airport shuttle bus, serves the purpose. Bus stop to the airport just on the other side of the road - very convenient.

    Beoordeeld 18 januari 2019
    9,2
    Superieur
    Wayne uit Australië
    Zakelijke reiziger
    Standaardkamer
    Ik verbleef één nacht in september 2017

    Good Location, Great Hotel”

    Business Traveller requiring one night accommodation. Hotel is large with pool, sauna and gym. Rooms are roomy and clean. I recommend this Hotel.

    Beoordeeld 22 september 2017
    8,0
    Geweldig
    HONG uit Singapore
    Zakelijke reiziger
    Standaard driepersoonskamer
    Ik verbleef één nacht in december 2015

    Perfect for transit!”

    Good location, as its nearby some very good restaurants and of course, the airport. Hotel was well maintained condition/cleanliness.
    Beoordeeld 05 januari 2016
    6,8
    Goed
    John uit Verenigde Staten
    (Echt)paar
    Standaardkamer
    Ik verbleef één nacht in oktober 2017

    Goed”

    NH could not find any record of our reservation, despite our having an Agoda printout of the reservation. They gave us a room only after I showed them an emailed confirmation from NH's staff regarding the reservation. The mixup does not make me very confident in Agoda or NH.

    Beoordeeld 12 oktober 2017
    6,0
    Hong-Yun uit Taiwan
    Individuele reiziger
    Standaardkamer
    Ik verbleef één nacht in augustus 2016

    Satisfactory stay”

    The room is ok and the bed is comfortable. However, I was not expected that the hotel charged me 5 euro for shuttle bus service. The shuttle bus time management needs to be improved. I was waiting at the shuttle bus stop at the airport for a long time and the driver finally showed up but ignored me to talk to other drivers for few minutes. I was tired and hungry but had to stand outside of the bus for at least 5 minutes for the driver to come back. It was not a good experience.

    Beoordeeld 05 september 2016
    4,8
    James uit Verenigde Staten
    Gezin met oudere kinderen
    Superior kamer
    Ik verbleef één nacht in augustus 2016

    Gettin' every dime and then some!”

    The shuttle has to be located but apparently is free from the airport on the 1/2 hour. Going back to the airport it's 5 EURO per person on the 15 minutes. Restaurant EXPENSIVE and not good, no soap in room, no water in room other than the tap. The big turnoff is the staff at the desk. Although there are one or two nice ones, the main ones at check in and check out are unfriendly bitches and completely unhelpful. Takes 15 minutes to get to hotel from airport.

    Beoordeeld 13 augustus 2016
    6,8
    Goed
    James uit Verenigde Staten
    Gezin met oudere kinderen
    Standaardkamer
    Ik verbleef één nacht in juli 2016

    Internet SLOW and visit Saved by a good staff member ”

    We trusted details on Agoda and the hotel didn't seem to understand them. Paid 50 percent extra to check in early. In order to use the free luggage storage, we had to re arrange the room ourselves. Internet was too slow to even watch video. No AC in one room and no technician to fix it. If not for a friendly lady (afternoon/evening) who made up for the cold staff in the morning, the stay would have been ruined. Restaurant is too expensive for family and only average food. (Go to the gas station for snacks). Beds were good, are an okay size and everything worked in the bathroom.

    Beoordeeld 30 juli 2016
    6,4
    Goed
    James uit Verenigde Staten
    Gezin met oudere kinderen
    Superior kamer
    Ik verbleef één nacht in juli 2016

    Price Gouging but good shuttle and bed.”

    Do these hotels pay attention to what is said on Agoda? We asked for late check in and upon arrival they charged us $30 USD/room ($60 room). We wanted to use the storage and they said it's too small. Beds were good. We waited 30 min for the shuttle and it took 15 minutes to get to the hotel from the airport. Thank God there was a gas station with some food down the street as the restaurant was only fair but nothing less than 15 Euro on the menu. 24 Euro/person for the breakfast was a rip off. This hotel is geared not around families but for ripping off people on business who don't care about the costs. Also the pool and fitness were broken into several rooms and very awkward. Got in and couldn't get out. One of the ladies at the desk saved us from the others who were quite snooty and rude.

    Beoordeeld 30 juli 2016
    5,7
    Michael uit Nederland
    Zakelijke reiziger
    Standaardkamer
    Ik verbleef 5 nachten in februari 2015

    4 stars*******???”

    Close to Tech center, Bus stop in front of the hotel, the bed and pillows.

    This hotel is located in a semi rural/industrial suburb of Frankfurt. To compensate for this you might expect that they would excell in service and friendliness, but the only convenience is that it lies across the road of Lufthansa systems. The service of the staff is poor and there is only one (1) (broken) iron in a randown ironroom for a minimum of 306 guests of this self rated 4 star hotel. In the land of the blind the one-eyed man is king!

    Beoordeeld 23 februari 2015
    4,0
    Peter uit Duitsland
    Zakelijke reiziger
    Standaardkamer
    Ik verbleef één nacht in januari 2013

    disappointed in the service and behavior!”

    swimming pool with hydo-flow system and sauna

    after arrival at 08:30pm I was happy to fall in my booked and confirmed NON-Smoker room. But what I got was exactly the opposite. Room in the first floor beside the entrance and bar area and smoker room. After re-checking with the gentlemen at the reception, he just simple mentioned there is no more non-smoking room available without checking the system. I needed to ask him 3 times before he started to check the system and after further 10 minute’s discussion; surprise, surprise: I got a non-smoking room. Arrived at the room, I looked for the swimming pool. As there were no bath rope and house-shoes in the room I assumed there is at least something in the bath area. But here I learned furthermore - if you are in you swimming outfit, you will find only towels -all other you need to check before with the service. At least they had a phone connection in the wet-area to ask that someone brings some stuff. even here was a further discussion when it can be provided. finally back to the room and prepare for sleep, I felt some hard stuff on my neck - it appeared, that a dried out pair of contact lenses were below my pillow and I'm not sure if this bed was fresh made - thanks good I had a double bed and checked if the other part of the bed was at least free of surprises, even I was not sure if everything was really clean and fresh made. But trust in the good part of life! Complain and providing the evidence to the reception was returned with a apology and it will not happen next time again. So far so good - I was only one night there. Rooms are NH basic - nothing special. Breakfast costs per night EUR 20,- which is in my opinion far too expensive.

    Beoordeeld 06 februari 2013
    2,8
    talal uit Oman
    Gezin met jonge kinderen
    Standaard driepersoonskamer
    Ik verbleef één nacht in april 2018

    This hotel not 4 Star ”

    I take my 3 big pages to the room and no water heater in the room I will not go again to this kind of hotels

    Beoordeeld 17 april 2018
    7,2
    Zeer goed
    Nant uit Myanmar
    Groep
    Standaardkamer
    Ik verbleef één nacht in september 2016

    Nice hotel ”

    Clean and nice hotel.

    Beoordeeld 26 juli 2017
    123
    Dit is een populaire accommodatie. Mis het niet!

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