Somerset Vientiane Serviced Residence
Somerset Vientiane Serviced Residence
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Studio Executive Somerset Vientiane Serviced Residence
Studio Executive
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Lobby Somerset Vientiane Serviced Residence
Lobby
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Interieur Somerset Vientiane Serviced Residence
Interieur
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Zwembad (buiten) Somerset Vientiane Serviced Residence
Zwembad (buiten)
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OP DE KAART Somerset Vientiane Serviced Residence
OP DE KAART
Ligging
Zeer goed
7,7
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Somerset Vientiane Serviced Residence

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Op basis van 110 beoordelingenBekijk wat gasten ervan vonden
8,1
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Kamerkeuzes
8,2
Uitstekend
Kamercomfort & kwaliteit
1 Slaapkamer Executive (1 Bedroom Executive)
1 Slaapkamer Executive (1 Bedroom Executive)
...
  • Uitzicht: Stad
  • 76.5 m²/823 ft²
  • 1 Kingsize bed
Data invoeren om prijzen te zien
Studio Premier
Studio Premier
...
  • Uitzicht: Stad
  • 57 m²/614 ft²
  • 1 Kingsize bed
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Studio Executive
Studio Executive
...
  • Uitzicht: Stad
  • 46 m²/495 ft²
  • 1 Tweepersoonsbed
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2 Slaapkamers Executive (2 Bedroom Executive)
2 Slaapkamers Executive (2 Bedroom Executive)
...
  • Uitzicht: Stad
  • 118 m²/1270 ft²
  • 2 Tweepersoonsbedden
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1 Slaapkamer Deluxe (1 Bedroom Deluxe)
1 Slaapkamer Deluxe (1 Bedroom Deluxe)
...
  • Uitzicht: Stad
  • 72 m²/775 ft²
  • 1 Kingsize bed
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1 Slaapkamer Premier (1 Bedroom Premier)
1 Slaapkamer Premier (1 Bedroom Premier)
...
  • Uitzicht: Stad
  • 96 m²/1033 ft²
  • 1 Tweepersoonsbed
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Afstand en voorzieningen

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Geverifieerde gastbeoordelingen

Agoda beoordelingen (110)Booking.com beoordelingen (89)
Selecteer type reiziger
Hygiëne8,6
Faciliteiten8,1
Ligging7,7
Kamercomfort en kwaliteit8,2
Service8,3
Verhouding prijs/kwaliteit8,0
Verstrekt door geverifieerde gasten van Agoda
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Toont 81 geverifieerde gastbeoordelingen.
12345
9,6
Allan van Verenigde Staten
Individuele reiziger
Studio Executive
Ik verbleef 4 nachten in februari 2018
Very nice room.”
I would recommend Somerset. It seems geared to the business traveller, but is good for the tourist as well. It is about ½ mile from the main tourist area, but is an easy walk. There are restaurants around. I recommend the Chinese restaurant across the street. The breakfast is optional, but worth the price. The room is large and keep immaculately clean. There are facility in the room for cooking. The internet sputtered the first day, but after that was strong and steady.
Beoordeeld 25 februari 2018
8,0
Daniel van Vietnam
Zakelijke reiziger
Studio Premier
Ik verbleef 7 nachten in februari 2018
Zeer goed”
Very convenient location. Clean room and amenities. Staff were friendly and helpful.
Beoordeeld 21 februari 2018
Dear Daniel, Thank you very much for your comment. We really appreciate your comment. Best regards, Somerset Vientiane Keisuke Kiyota
Gereageerd 26 februari 2018
Somerset Vientiane Serviced Residence
9,6
Stephen van Verenigde Staten
Gezin met jonge kinderen
Studio Premier
Ik verbleef 2 nachten in februari 2018
Superieur”
Nicest place in Vientiane!
Beoordeeld 21 februari 2018
Dear Stephen, Thank you for your comment. Our guest's comment is always important for us. Best reagrds, Somerset Vientiane Keisuke Kiyota
Gereageerd 26 februari 2018
Somerset Vientiane Serviced Residence
10,0
SIRICHAI van Thailand
Zakelijke reiziger
Studio Executive
Ik verbleef één nacht in januari 2018
Nice & Clean Hotel in Vientiane Laos”
We will come to stay again next trip
Beoordeeld 11 februari 2018
Dear Khun Sirichai, Thank you very much for your comment. We are looking forward seeing you again at Somerset Vientiane again. Best reagrds, Somerset Vientiane Keisuke Kiyota
Gereageerd 13 februari 2018
Somerset Vientiane Serviced Residence
7,2
Sophana van Thailand
Zakelijke reiziger
Studio Premier
Ik verbleef één nacht in december 2017
Good location, Fair Brakfast”
Location in the city, but nothing much around. Not far from the airport. Room is quite big. But I don't like Suite room. Have to pay expensive BF, but normal taste.
Beoordeeld 18 januari 2018
Dear Sophana, Thank you for your review and comment. In these days, there are more and more restaurants and bars are east part of Makong river bank area. To access this area, it takes only a few minutes from Somerset Vientiane. Also, we provide daily complimentary shuttle bus service between Somerset Vientiane and City Center. Again thank you for choosing Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota
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Somerset Vientiane Serviced Residence
9,6
Bernice van Singapore
Groep
Studio Executive
Ik verbleef één nacht in december 2016
Pleasant stay”
Clean rooms and exceptional service
Beoordeeld 16 september 2017
Dear Bernice, Thank you very much for your comment. We are delight that we could meet with your satisfaction. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota
Gereageerd 18 september 2017
Somerset Vientiane Serviced Residence
6,0
Iwan van Indonesië
Zakelijke reiziger
Studio Executive
Ik verbleef één nacht in september 2017
Big rooms”
I like the big rooms but the breakfast spread is limited
Beoordeeld 15 september 2017
Dear Iwan, Thank you for your comment. As we serve Continental Breakfast instead of American Breakfast and due to limited breakfast area, we can not serve full size of breakfast. We apologize that we could not fulfill your satisfaction. However, we have been working on upgrading breakfast menu, such as increase the number of brerakfast items, replace with local flavor menus, and, adding new menus. At last, thenk you for staying at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota
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Somerset Vientiane Serviced Residence
8,0
Sophana van Thailand
Zakelijke reiziger
Studio Premier
Ik verbleef 2 nachten in januari 2017
Good Location, big room.”
Location is OK. Easy to go to both city side and airport. But not much food around the hotel. Room is quite big. Toilet is separated from bath area. Wifi available, but not strong signal. BF is not worth to.
Beoordeeld 16 juni 2017
Dear Sophana, Thank you for staying at Somerset Vientiane. Also, thank you for your comment. Recently, one of the restaurant, cafe, and mini mart opened backside of our building. Also, starting fromnext month, we are upgrading our internet system. For breakfast, we apologize that we could not fulfill your satisfaction due to limited breakfast area. We will consider for furture development. Again, thank you for your comment. Best regards, Somerset Vientiane Keisuke Kiyota
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Somerset Vientiane Serviced Residence
9,2
KWANGWON van Zuid-Korea
Zakelijke reiziger
Studio Premier
Ik verbleef 2 nachten in april 2017
Excellent”
Evertying was fine. Not much thing to complain.
Beoordeeld 08 juni 2017
Dear Kwangwon, Thank you for staying at Somerset Vientiane. Guest's comments are important for us. Thank you very much for your comment. Best regards, Somerset Vientiane Keisuke Kiyota
Gereageerd 08 juni 2017
Somerset Vientiane Serviced Residence
8,8
Rebecca van Verenigde Staten
Zakelijke reiziger
Studio Premier
Ik verbleef 3 nachten in mei 2017
Nice and clean condotel”
Nice, large clean rooms with LOTS of storage; friendly staff. Loved the kitchette --Very handy as no restaurants in-house or nearby. Only available meal was So-so buffet breakfast.
Beoordeeld 02 juni 2017
Dear Ms. Rebecca, Thank you for choosing Somerset Vientiane. Also, thank you for your comment. Unfortunately, due to limited area, we do not have restaurant in our property. However, recently in our backside of the building next to the garden, a restaurant opened inside the same block area. This restaurant open between 11:00am until 20:00pm. In addition, across from our building which is across from the road, there is one Chinese Restaurant available. We apologize inconvenience caused. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane
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Somerset Vientiane Serviced Residence
8,8
Ashley van Maleisië
Gezin met oudere kinderen
Studio Premier
Ik verbleef 3 nachten in januari 2017
Family trip”
Great location!
Beoordeeld 09 mei 2017
Dear Ashley, Thank you very much for your comment. We really appreciate your comment. Best regards, Somerset Vientiane Keisuke Kiyota
Gereageerd 09 mei 2017
Somerset Vientiane Serviced Residence
10,0
Elena van Rusland
Gezin met jonge kinderen
Studio Executive
Ik verbleef één nacht in april 2017
The best place”
I highly recommend this hotel if you are family with kids.
Beoordeeld 25 april 2017
Dear Elena, Thank you very much for your comment. We really appreciate your comment. Our guest's satisfaction is our priority issue. Best regards, Somerset Vientiane Keisuke Kiyota
Gereageerd 25 april 2017
Somerset Vientiane Serviced Residence
7,2
david van Verenigde Staten
Zakelijke reiziger
Studio Executive
Ik verbleef 11 nachten in juli 2016
Facilities but not so much”
breakfast included - but it is not really all that tennis court on site - but being fully renovated (look forward to future) gym is available - the equipment is quite old and needs replacement maintenance the pool - larger than necessary, but fine. restaurant on site - none
Beoordeeld 13 april 2017
Dear David, First of all, thank you for choosing Somerset Vientiane. Also, thank you for your comment. In this year, we are replacing some gym equipment. Also, in July, 2017 we are planning to refurbish swimming pool. Best regards, Somerset Vientiane Keisuke Kiyota
Gereageerd 18 april 2017
Somerset Vientiane Serviced Residence
9,6
Tor van Noorwegen
(Echt)paar
Studio Premier
Ik verbleef 2 nachten in februari 2017
An excellent place 10 mins walk from downtown area”
An excellent apartment with all facilities Seperate shower & toilet. Nice pool. Tenmis court under renovation.
Beoordeeld 20 februari 2017
Dear Tor, Thank you for your comment. We apologize that our tennis court is currently renovation works. We are looking forward seeing you at Somerset Vientiane again. Best regards, Somerset Vientiane Keisuke Kiyota
Gereageerd 04 april 2017
Somerset Vientiane Serviced Residence
6,4
Thai van Maleisië
(Echt)paar
Studio Executive
Ik verbleef 3 nachten in februari 2017
Goed”
Staff is not very conversant in English. A few room service calls were not attended to. Suspect the staff didnt understand the requirements but simply replied yes!!!
Beoordeeld 11 februari 2017
Dear Thai, We apologize that our staff had communication difficulties. Currently, we are implementing training courses including English training class. We expect that our staff's communication skills will go up soon. Best regards, Somerset Vientiane Keisuke Kiyota
Gereageerd 04 april 2017
Somerset Vientiane Serviced Residence
8,0
FRANCIS van België
(Echt)paar
Studio Premier
Ik verbleef 2 nachten in februari 2017
Nice apartment, but a bit far from city center”
This residence hotel offers small apartment equipped with kitchen, living room and balcony. We booked a “Studio Premier”. 85€/night. The building and the rooms are new, clean and well equipped. I like the separate toilet and bathroom. The staff is friendly, responsive and helpful. The place offers a good value for the price. The only small issue is that it is about 30 mins walk to the city center and going to Vientiane city center with the car became a real nightmare when you want to park it.
Beoordeeld 09 februari 2017
Dear Francis, Thank you for your comment. Our location is not located at City center. However, it takes around 7 minutes by walk to Mekong River Bank where is currently developing and many brand new restaurants exists. Also, we have free shuttle bus service from / to City center daily. In addition, we have free shuttle bus service to supermarket and shopping center in Vientiane three times per week. Somerset Vientiane Keisuke Kiyota
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Somerset Vientiane Serviced Residence
6,0
chong van Singapore
Zakelijke reiziger
Studio Executive
Ik verbleef 2 nachten in december 2016
Mosquito infested”
They need to seriously look into the mosquito problem at their property.... cockroach in my toilet too
Beoordeeld 03 februari 2017
Dear Chong, First of all, we apologize about mosquito matters. Previously, external termite company could not perform enough performance for termite. However, we had been changed the termite company recently. In these days, the number of mosquitoes were reduced. At last, we apologize inconvenience caused during your stay. Best regards, Somerset Vientiane Keisuke Kiyota
Gereageerd 04 april 2017
Somerset Vientiane Serviced Residence
3,6
Billy van Singapore
Zakelijke reiziger
Studio Premier
Ik verbleef 6 nachten in januari 2017
Need improvement ”
See above
Beoordeeld 29 januari 2017
Dear Billy, Thank you for your comment. Guest's comment is always valuable for us. Best regards, Somerset Vientiane Keisuke Kiyota
Gereageerd 04 april 2017
Somerset Vientiane Serviced Residence
5,6
Adam van Canada
(Echt)paar
Studio Premier
Ik verbleef 4 nachten in december 2016
Expected more for my money ”
First time in laos , I guess hotels in Laos are a bit run down and your money doesn't go as far. I expected more . Room was dated, and felt dingey. Breakfast was a joke . Literally a joke . Worst breakfast I've ever had at a "hotel". Pool was nice , only partial sun at pool. I would not stay again. Did not feel warm welcome etc
Beoordeeld 03 januari 2017
Dear Adam, First of all, we apologize that we could not match your satisfaction. Our breakfast is Continental breakfast instead of American breakfast due to limited breakfast service area. However, recently we increased three food items. Also, we upgraded egg selection menus. We are willing to upgrade our service and facilities, so our guest's comment is always important for us. Best regards, Somerset Vientiane. Keisuke Kiyota
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Somerset Vientiane Serviced Residence
7,6
Felicia van Singapore
Groep
Studio Premier
Ik verbleef 2 nachten in december 2016
Revamped Hotel”
The hotel has revamped quite recently, cosy and clean room. I had accidently selected on extra bed which was being charged, requested for refund but rejected due to the rules & policy as both Agoda and Somerset said. If the booking term is pay later and free cancellation, I will have no problem to cancel whole booking and re-book again. Seems both Agoda and Somerset doesn't have the flexible way to resolve the issue. Chose to said is rules, cannot be amend.
Beoordeeld 26 december 2016
Dear Felicia, We apologize inconvenience caused during your stay. Best regards, Somerset Vientiane Keisuke Kiyota
Gereageerd 04 april 2017
Somerset Vientiane Serviced Residence
12345
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