Excellent 8.4
Based on 9 reviews

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About this property

Description

Well-positioned in Summerstrand, No5 Boutique Art Hotel is the ideal point of departure for your excursions in Port Elizabeth. From here, guests can enjoy easy access to all that the lively city has to offer. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks such as Boardwalk Casino & Resort, Hobie Beach, and Cinema Starz. First rate hotel services and facilities that define The Mantis Collection experience await you here. This hotel offers numerous on-site facilities to satisfy even the most discerning guest. A concierge, business center, fitness center, and steam room add a range of opportunities that will allow guests to feel at home. In addition, all guestrooms feature a variety of comforts such as an in-room safe, mini bar, fan, coffee/tea maker, and air conditioning to please even the most discerning guest. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Port Elizabeth, the No5 Boutique Art Hotel is the perfect venue for an exhilarating and exciting break away.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service

Access

  • Elevator
  • Pets allowed
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Policies

Child and extra bed policy
Children 0-11 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 150 ZAR
Breakfast Charge (when not included in room rate): 150 ZAR
Check-In From: 2:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 5.4 Km
Distance to Airport: 5.9 Km
Internet Usage Fee: 00 ZAR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 2
Number of Restaurants: 1
Number of Rooms : 10
Parking Fee (per day): 00 ZAR
Room Voltage: 220
Time to Airport (Minutes): 10
Year Hotel Built: 2007
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Recent customer comments

Filter by traveler type
Excellent



based on 9 reviews
  • Cleanliness 8.9
  • Location 9.1
  • Room comfort and quality 8.7
  • Service 7.8
  • Value for money 8.0
  • Food and dining 7.8
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David from Australia
Couple
Villa Suite
Stayed 2 nights in December 2015
Beautiful hotel
Large bedroom suite, great private pool, great food
Great hotel with spacious bedroom suite and pool. Would have liked to have used the day spa but it was booked out during our stay. The food was tremendous.
Reviewed January 17, 2016

Mark from South Africa
Couple
Business Class
Stayed 2 nights in August 2015
MARK
Large rooms, spacious and comfortable, convenient location
Reviewed August 27, 2015

Kerry from United Kingdom
Couple
Villa Suite
Stayed 3 nights in February 2015
Good stay
Room was excellent, bed was comfortable
Reviewed February 17, 2015

Chika from Japan
Family with older children
Villa Suite
Stayed 2 nights in December 2014
Not all villa suites are the same
One of the villa suite rooms was spacious, most of the lights worked, and the toilet flushed. Those were basically the only good thing about this hotel.
Where do I begin: there was just too many things that was not up to par with a 5 star hotel. Upon arrival and being shown to our 2 villa suite rooms, we found out that one of the rooms was significantly smaller with a smaller bed as well. After talking to the staff to complain about the differing bed size (they were both supposed to be king size), they refused to believe that one of the beds was smaller. I had to get the manager to come see the bed physically for him to believe, all the while being very uncooperative and rude. If you plan to stay here in the villa suites, make sure to avoid suite as you still get charged the same amount as the other spacious room. The most disturbing part about our 2 night stay at this hotel was that the manager had the worst attitude and was reluctant to help. When we were calmly addressing our problem with the 2 rooms that were given, he responded by raising his voice and shouting that there's nothing that can be done and that nobody has EVER complained about the 2 significantly different villa suites. The service during breakfast was terrible the 2nd morning when said manager was assisting. He didn't greet us nor the other guests upon arrival, and had to be called over several times for basic things such as utensils that were not set up on the table and for refills at the continental breakfast. The receptionist was much more cooperative and put on a smile, but I am still appalled at the attitude and service of the manager. Upon checkout, a family before me must have felt the same way since they were clearly not pleased with the service they received. I would gladly stay at another hotel that is 3 or 4 stars if the service is better than the one I received here.
Reviewed December 27, 2014

YUNRU from Taiwan
Business traveler
Villa Suite
Stayed 1 night in October 2013
Extremely large room!!
Wonderful room design. Nice service. Near to the beach
Reviewed January 14, 2014

N from Netherlands
Couple
Villa Suite
Stayed 1 night in September 2013
Short but excellent
design hotel, comfortable large rooms and good food
We had a great time in this hotel, although we only stayed there for 1 night on our way to shamwari game reserve. The rooms are comfortable and share a large lounge and dining area annex pool (villa suites), the gym is well equipped, we had a great breakfast and we will definitely come back to this hotel and stay a bit longer
Reviewed September 30, 2013

Guy from Canada
Couple
Villa Suite
Stayed 4 nights in December 2014
Magnifique villa près de la mer
Grandeur chambre (villa), déjeuner, situation
Superbe hôtel. Nous logions l'autre côté de la rue dans la villa. L'entretien de cette piscine laisse à désirer comparativement à celle située dans l'hôtel. Le papier peint de la salle de bain près de la puscine décole, la terrasse de notre chambre n'est pas nettoyée, tout cela fait que ce n'est pas un 5 étoiles. Très bon breakfast (il est inclus mais curieusement des prix sont inscrits sur le menu). Il y a des notes sur le comptoir de la villa (cuisine commune mais sans vaisselle) qu'on ne peut apporter de l'alcool car ils ont un permis de boisson. C'est la première fois qu'on voit ça. C'est plus pour vendre leur mini bar! Bref chambre de rêve sans vue mais à 100 mètres de la plage. Prestation du personnel inégale. Oublies de vider une des 2 poubelles, attend pour le café, ne laisse pas de débarbouillettes, etc.. Et hôtel un peu impersonnel.
Reviewed January 04, 2015

Alexandra from Germany
Couple
Villa Suite
Stayed 1 night in November 2015
Wunderschöne große Zimmer- Terrasse schmutzig
Zimmer allgemein, Bett, Sicherheit
Vom Zimmer waren wir positiv überrascht- leider war der dazugehörige Garten ungepflegt und die Terrassenmöbel stark verschmutzt. Trotzdem würden wir wiederkommen!
Reviewed December 01, 2015

Thomas from Germany
Couple
Stayed 2 nights in November 2013
Interessantes schönes Hotel
zentral zum Flughafen, Service, große saubere Suite
Schöner Aufenthalt in ein großen Suite mit Garten. Ein Arthotel mit interessanter Einrichtung. Nettes Personal. Etwas schwierig zu finden, da das Hotel aus 2 Häusern besteht. Wenn man das vorher nicht weiß, ist das ein Problem, wenn man im dunklen ankommt. Verfügt aber über ein eigenes Restaurant mit guter Küche, welches sehr von Vorteil ist.Ich würde dort jederzeit wieder übernachten.
Reviewed December 02, 2013



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