beautiful stay”

clean beautiful rooms,hotel is not huge everything is within reach ,i love it.gym has top of the line machines ,breakfast buffet or grab and go were perfect, hotel lobby has a great bar,3 gorgeous pools with attentive towel service . beach front property and location is amazing near all...highly recommend

Very good”

Bad Gym

Good”

Honestly thought I would have more amenities for the amount of money I paid for my stay. Shouldn’t have had to pay for beach chairs. Hotel restaurants are very expensive and don’t even provide a microwave (at least in my room) so you can eat leftovers. Spent $90 at the beach bar for a burger, chicken sandwich, fries, and drinks. Best part was the housekeeping. They provided us with complimentary drinks and water and kept our room very clean. However, they need to pay more attention to the lobby area. Someone needs to shampoo that carpet in the lobby or get rid of it entirely because it looks disgusting and honestly was the first thing I saw in the hotel. Concierge were very helpful as well.

Old Hotel redo”

Its a ok redo of an old hotel. Pool area is mostly in the shades. There is nothing close by, for restaurants and nightlife you have to take a cap.

Very understaffed”

It just didn’t function like a high end hotel.

5 stars ”

Contemporary and convenient. From the pool area to the restaurant to the lobby bar to the front desk to valet: everyone provided service with a smile with sincerity. The four of us had a terrific experience. It is also and a great stretch of the beach that is away from all of the hustle and bustle of South Beach, but an easy 8 to 10 minute ride to that area when you need to go. Looking forward to my next stay at Nobu.

NOBU, NO THANKS.”

The rooms surrounding the elevators are not sound proof, meaning you hear the elevators in the room at all hours - much like the muffled sound of a train leaving the station. The guest services staff takes notes; however, we never heard from management after 3 attempts and were never offered a chance to move in the 6 nights we stayed. Also, our room went uncleaned a day of our stay. I would say this property deserves 4, not 5, stars as compared to other in the luxury category.

Excellent”

Nice hotel. But not more. In fact: the old building is sharing between two hotels (Nobu and Eden Roce). Nobu has bigger and more modern rooms. No more different. The famous restaurant Nobu is not delightful. More marketing, than food.

Good Hardware Only”

I had high expectations for this hotel, but as a professional in the hospitality industry myself, it was a big disappointment. Staff are not friendly and not helpful. Maybe the hotel is going for the snobbish clientele hence the attitude with the staff. If this is the case, would suggest the hotel to revisit its offerings and in-room amenities so that all facets are aligned.

Very good”

Overall nice hotel. Staffing a little light. Spa does not open until 10 nor does men’s steam and locker room. Pilates instructor missed two days in a row.