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Entrance, NOMO SOHO Hotel in New York (NY)
NOMO SOHO Hotel
trees and shrubs in a garden area, NOMO SOHO Hotel in New York (NY)
Lobby, NOMO SOHO Hotel in New York (NY)
Lobby, NOMO SOHO Hotel in New York (NY)
Fitness center, NOMO SOHO Hotel in New York (NY)
NOMO SOHO Hotel

Removed from saved list

8.5

Excellent

241 reviews

241 reviews

View14
Housekeeping6
Shops1
See map
See map

9.4

Exceptional

Location rating score

Exceptional location - 2.66 kilometers from city center
Exceptional for walking
Walkable places
De Vera
20 m
Vespa Soho
30 m
Opening Ceremony
60 m
SoHo New York City
90 m
Lower Manhattan
110 m
Popular landmarks
The National 9/11 Memorial & Museum
1.4 km
High Line
3.1 km
Empire State Building
3.4 km
Grand Central Terminal
4.1 km
Broadway
4.4 km
Closest landmarks
Soho Triad Fine Arts Gallery
160 m
Ted Baker London
160 m
Pearl River
170 m
Children's Museum Of The Arts Inc
180 m
IF Boutique
180 m
2021

NOMO SOHO Hotel

9 CROSBY STREET, Soho, New York (NY), United States, 10013 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Soho part of New York (NY), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Central Park. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

210 meters to public transportation

Check-in [24-hour]

Airport transfer

Facilities

Front desk [24-hour]

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Fitness center

Luggage storage

Cash withdrawal

Contactless check-in/out

This property is in high demand!

5 travelers have booked today.

Value for money8.0
Distance to city center2 miles
Location rating9.4
Nearest airportLaGuardia Airport (LGA)
Distance to airport12.4 km

Rooms available at NOMO SOHO Hotel

Excellent
Room comfort & quality

8.6

Crosby Suite
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Premium King
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Queen Suite
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 sofa bed and 1 queen bed
Enter dates to see prices
King Suite
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Classic King
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 king bed
Enter dates to see prices
VIP King Suite with Balcony
...
  • Room size: 51 m²/549 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Premium Queen
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe King
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Suite with Balcony
...
  • Room size: 33 m²/355 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Classic Queen Room
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What type of non-water sports and outdoor activities are readily available at NOMO SOHO Hotel?

NOMO SOHO Hotel offers non-water sport and outdoor activities such as golf course (within 3 km) for you to take advantage of.

What procedures does NOMO SOHO Hotel take in terms of hygiene, safety, and cleanliness?

NOMO SOHO Hotel meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with staff trained in safety protocol, free face masks, and temperature check for guests and staff for additional safety precautions and hygiene protocols.

Are there ATM on-site at NOMO SOHO Hotel?

Absolutely! The perks of staying at NOMO SOHO Hotel include an on-site ATM, providing guests with easy access point for cash withdrawal and remaining worry-free throughout your trip.

What is the typical travel time to the closest airport from NOMO SOHO Hotel?

The average travel time to get from NOMO SOHO Hotel to the airport is 30 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.

What bars are close by NOMO SOHO Hotel?

While lodging at NOMO SOHO Hotel, take pleasure in your evening or night out at Ear Inn, Subtonic Lounge, and Minetta Tavern to get the most out of your nightlife.

What is NOMO SOHO Hotel pet policy?

NOMO SOHO Hotel's additional pet policy indicates that the weight/size limit is 37 lbs. Please contact the property for more information regarding pet policy.

When was NOMO SOHO Hotel built?

NOMO SOHO Hotel was built in 2011.

What is the average rating that past Business travelers' have given to NOMO SOHO Hotel?

Verified business travelers that have stayed at this property have given NOMO SOHO Hotel an average rating of 7.6. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Families with young children have given to NOMO SOHO Hotel?

Verified families with young children that have stayed at this property have given NOMO SOHO Hotel an average rating of 7.8. You can look up more in depth customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to NOMO SOHO Hotel?

Past families with older children that have stayed at this property have given NOMO SOHO Hotel an average rating of 8.1. You can search for more specific customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

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Explore the neighborhood

What people love about NOMO SOHO Hotel

  • 10

    Exceptional
    Location

    "Pretty good place, close to everything."

    Ivan

    |

    March 22, 2021

  • 9.2

    Exceptional
    Location

    "Great location!"

    Anna

    |

    March 19, 2021

  • 10

    Exceptional
    Location

    "The area around the hotel is very safe and there are loads of nice restaurants and bars on your doorstep."

    David

    |

    December 13, 2019

Overall rating:

8.5

Excellent
241 reviews
Cleanliness
9.1
Facilities
8.2
Location
9.4
Read all reviews >
More about NOMO SOHO Hotel

More about NOMO SOHO Hotel

NOMO SOHO Hotel

Wake up to a magical day and enjoy all that New York (NY) offers with a stay at NOMO SOHO Hotel.
NOMO SOHO Hotel provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in New York (NY). Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at NOMO SOHO Hotel include a separate living room, as part of the room design. Keep your entertainment options wide, even in your room, with a range of facilities, including daily newspaper available in select rooms.
The hotel also provides guests with mini bar in some rooms. NOMO SOHO Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
NOMO SOHO Hotel offers wonderful recreational facilities for guests to enjoy. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like the fishing.


Around the property

Take some time to explore New York (NY). Learn about the city's art history with a day at The National 9/11 Memorial & Museum located 1.4 km away, where you can see collections by famous artists. Photograph yourself in front of Top of the Rock located 4.6 km away, which people travel great distances to see.

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Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Housekeeping

8 mentions

View

5 mentions

Food & Dining

2 mentions

Internet

2 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • German
  • Greek
  • Italian
  • Korean
  • Polish
  • Portuguese
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fishing
  • Fitness center
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [nearby]
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Balcony/terrace
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Streaming service like Netflix
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]

Food and dining

Restaurants on site
NoMo Kitchen
  • Cuisine: American
  • Menu: Buffet

Location

9 CROSBY STREET, Soho, New York (NY), United States, 10013
Exceptional
Location

9.4

Airports
  • LaGuardia Airport (LGA)
    12.4 km
  • Teterboro Airport (TEB)
    16.0 km
Public transportation
  • Canal Street-Lexington Avenue Subway Station
    200 m
  • Spring Street-Lexington Avenue Subway Station
    370 m
Hospital or clinic
  • ABC Pharmacy
    260 m
Shopping
  • Macy's Herald Square
    3.5 km
Convenience store
  • 7 Eleven
    190 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • The National 9/11 Memorial & Museum
    1.4 km
  • High Line
    3.1 km
  • Empire State Building
    3.4 km
  • Grand Central Terminal
    4.1 km
  • Broadway
    4.4 km
  • Times Square
    4.4 km
  • Top of the Rock
    4.7 km
  • Statue of Liberty
    5.0 km
  • Central Park
    5.8 km
  • The Metropolitan Museum of Art
    7.3 km
Nearby landmarks
  • De Vera
    20 m
  • Vespa Soho
    30 m
  • Opening Ceremony
    60 m
  • SoHo New York City
    90 m
  • Lower Manhattan
    110 m
  • SoHo Antique and Flea Market
    110 m
  • Daffy’s
    120 m
  • Canal Street
    130 m
  • Style Guide - Personal Shopping Tours
    150 m
  • Visionaire Gallery
    160 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A USD 40 plus tax amenity fee per room per night will be charged at property. A damage deposit of USD 150 is required on arrival. This will be collected by credit card. The charge be reimbursed within 7 days of check-out, the deposit will be refunded in full via credit card, subject to an inspection of the property.
  • The minimum age of guests to check-in is 21 years old.
  • Additional amenities will be subject to additional charges. A credit card security deposit of USD 150 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until12:00
Getting around
  • Airport transfer fee55 USD
  • Distance from city center2 miles
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)30 USD
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors26
  • Number of restaurants1
  • Number of rooms 264
  • Room voltage120
  • Year property opened2011
  • Most recent renovation2011
Parking
  • Daily parking fee69 USD

Reviews of NOMO SOHO Hotel from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness9.1
Facilities8.2
Location9.4
Room comfort and quality8.6
Service8.3
Value for money8.0
High score for New York (NY)
Rating
9+ Exceptional (49)
8-9 Excellent (40)
7-8 Very Good (13)
6-7 Good (11)
<6 Below Expectation (10)
Time of the year
Mar - May (24)
Jun - Aug (44)
Sep - Nov (24)
Dec - Feb (31)

Show reviews that mention 

Showing 123 verified guest comments
12345
10.0
Exceptional
Ivan from United States
Couple
Premium King
Stayed 6 nights in January 2021

pretty good”

Pretty good place, close to everything. Didn't have any issues. The view is great. I would stay there again.

Reviewed March 22, 2021

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10.0
Exceptional
Gizzel from United States
Solo traveler
Premium Queen
Stayed 2 nights in January 2021

Dope”

This spot is Litty the view is amazing the food is great and the room is cozy

Reviewed January 25, 2021

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9.2
Exceptional
Anna from United States
Couple
Premium King
Stayed 3 nights in March 2021

Exceptional”

Great location! Beautiful room with fabulous views!

Reviewed March 19, 2021

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6.8
Good
Asher from United States
Couple
Classic Queen Room
Stayed 1 night in February 2022

Beautiful views, subpar rooms.”

We were upgraded to a room on the 24th floor by an awesome front desk staff member. The hotel itself is beautiful and the views were amazing, however the room could stand to be cleaner and upgraded. The bathroom was dirty and smelled of mold, and the carpet could have used a deep clean. We tried to use the Chromecast feature and that didn't work. When we called down to the front desk, they sent up an electrician who couldn't fix it either. (It just needed to be connected to the internet, which no one seemed to figure out?) They did say they would credit me the Amenities fee, but I haven't seen that come through yet.

Reviewed February 08, 2022

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6.8
Good
Cat from United States
Business traveler
Accessible Queen
Stayed 2 nights in June 2022

Quick trip, left wanting”

Beautiful views, unbeatable location. The service however was not up to par - I called ahead with a question the day of (wondering about what toiletries would be in the room) and was met with quite an uncomfortable inability to help from the concierge/front desk. Upon arriving I asked the same question, felt like I was imposing. I feel like such a boomer in saying it, but for the price you pay for a two night stay, I just wish they treated guests with a little bit more thoughtful kindness.

Reviewed June 16, 2022

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9.2
Exceptional
Nunmanus from Thailand
Couple
Stayed 2 nights in November 2016

Incredible”

Located in the center of SoHo... Can't ignore the fact that the hotel is very lovely... We moved from the hotel at near Central Park to NoMo SoHo.. When we first entered to the tree hall way and to the lobby, we fell in love with the hotel (lobby smells lovely too - Gardenia scented ^^) Room was clean and always clean.. Shopping area is super close and super fun.. We loved walking to West village for trying food, which was a walking distance away... Very convenient... No downside for this hotel, in our opinion... Will surely return to this hotel if we have a chance to go back to Manhattan... :)

Reviewed November 12, 2016

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8.0
Excellent
ANA from United Kingdom
Group
Classic Queen Room
Stayed 3 nights in June 2018

Breathtaking views, great location, the Soho experience!”

The hotel is a lovely boutique property in unrivalled location. The rooms with a view are amazing! Food is very good. The rooms are well appointed, bathrooms clean and water pressure of showers spot on. Beds are very comfortable and clean. Staff customer service attitude is choppy, some do excel (Andrew, outstanding by far, the gem of the lot), others seem really not bothered to put Nomo Soho on the good books of the savvy international treaveller. The scene and ambience is really enjoyable, easy and fun. The views take your breath away and as long as Andrew stays put, Nomo Soho is the place to stay for your leisure visit to NYC. Watch out for the very fashionable “urban amenity fee” of circa USD30 per day which will be added to your bill. If you book with Agoda, this is NOT clear at all when you confirm your purchase, and I would see it as a “hidden charge” which for most UK and European travellers is a let down. Agoda has already charged tax and some other fees already.

Reviewed June 11, 2018

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10.0
Exceptional
Samantha from Philippines
Group
Stayed 3 nights in January 2017

Cute Boutique Hotel”

The hotel theme is very cute and enticing especially for millenials. The rooms are very modern and clean. The location is very convenient since it's right within SoHo and walking distance from quaint shops. We didn't get to try the outdoor restaurant though but it looks very enticing. Overall, we will consider this hotel again for our future trips in New York.

Reviewed November 08, 2017

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10.0
Exceptional
Bianca from Australia
Couple
Premium Queen
Stayed 4 nights in November 2018

Gorgeous in a great location in Soho! ”

This hotel is modern and in a great location, only a few minutes walk to the subway and in the heart of the Soho shopping district. Also a short walk to little italy (great restaurants) and china town. The rooms are very small but that is to be expected in NY. The rooms are extremely well kept, clean and bathrooms are in great condition. We had a room with a view and this was priceless to see the Empire state building and NY skyline at anytime of the day!

Reviewed April 05, 2019

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8.7
Excellent
Julianne from Australia
Couple
Stayed 4 nights in September 2012

Modern, trendy- fashionista's hotel but small room”

The views from high floors, comfortable beds, trendy, location for soho shopping

Best hotel in soho area. Ask for high floor rooms to get a good view- we stayed on 23rd floor and had amazing views of midtown and out to Brooklyn. The concierge were amazing and nothing was too difficult. The hotels very trendy and they are a bit arrogant so can be a little uncomfortable at times if you are dressed more casually for sight seeing but otherwise it is great. Super close to shopping and broadway. I would next time break up my trip to stay less days in soho as we spent 8 nights and once houser done with shopping would go towards east village or west village areas for dining outetc as e found we were always leaving the are in the evenings. Very accessible via metro but hard to get taxi's s located on a back street. Rooms are very small but comfortable and would stay again

Reviewed September 30, 2012

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9.7
Exceptional
Richard from Australia
Couple
Stayed 2 nights in June 2014

Best! Best! Best!”

Rooms were magnificent, clean and comfortable. Staff were super friendly and helpful. Hotel location is literally 30 seconds from everything!

After staying in Times Square at another really good hotel, we decided to move down to soho for the shopping and amazing restaurants/pubs/nightlife. The Mondrian was exactly like the photos and better! Big clean comfortable room and staff were very friendly. I would definitely stay here again..

Reviewed June 17, 2014

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9.3
Exceptional
Robert from United Kingdom
Couple
Stayed 1 night in January 2013

Beautiful Hotel”

Helpful staff

We stayed at the Mondrian SoHo for one night in January. Having stayed at a number of Morgans Hotels we were very impressed with this one. The staff were extremely helpful and arranged a late check out as we missed our flight the night before and were very effecient at booking taxis and helping with queries. The rooms are small but have enough space to be comfortable.

Reviewed January 15, 2013

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9.6
Exceptional
Bar from Israel
Couple
Classic Queen Room
Stayed 7 nights in September 2018

Very nice hotel”

Soho neighborhood is great and it is located in excellent location. A bit pricy I would say because the rooms are quite small, BUT we had areally good time anyways. A good TIP will be to stay as high as possible in this hotel. The helpdesk will put you anywhere availible from low level up to Penthouses levels.

Reviewed October 14, 2018

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8.7
Excellent
Gail from Singapore
Couple
Stayed 3 nights in January 2013

cool boutique hotel, great location”

clear and stylish rooms, friendly staff, conveniently located

Stylish hotel, located really conveniently in Soho (and Chinatown). Loved the design of the rooms, and the staff were extremely helpful with our requested. An entirely pleasant and comfortable stay! The normal rooms tend to run on the small side, so be warned about that if you have loads of luggage or expect lots of room space. Despite that, the use of space was quite smart. Would love to return!

Reviewed January 10, 2013

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9.3
Exceptional
Jorgen from Norway
Couple
Stayed 6 nights in November 2012

Great Service in the middle of Soho”

Location was superb, the bar is lots of fun and the staff is very helpful

this is a great hotel in the heart of soho. great view from the rooms, and very helpful staff and concierge. left my visa card in the safe, and when i came back to reclaim it they also returned my watch which i at that time did not realise i had forgotten.

Reviewed December 10, 2012

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8.7
Excellent
lauren from United States
Couple
Stayed 2 nights in November 2012

cute hotel with a convenient location”

close to best shopping area in nyc

I liked this hotel because it was close to the areas that I like to go to (soho, chinatown). The restaurant is really good also. Our room was a little small but we chose the cheapest rate, so its understandable.

Reviewed December 03, 2012

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8.4
Excellent
LISA from Canada
Family with teens
Double Deluxe
Stayed 2 nights in August 2019

Excellent location ”

Location is excellent, walking distance to Soho, China town, Little Italy, Tribeca, I walked to Brooklyn Bridge one morning. Nice building entrance and interior. However, glass door to the bathroom make too much noise and light to the others sleeping within the same guest room. No shower curtain hence easily wet the floor outside the tray. No fridge nor coffee maker in the room. Only coffee/tea on ground floor in the morning.

Reviewed September 03, 2019

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8.0
Excellent
Dasom from South Korea
Solo traveler
Stayed 2 nights in February 2014

I had a pleasant experience at Mondrian Soho. ”

Design & staff

The interior of the room I stayed was beautiful. Although the room was small, it was very clean and had a nice city view. Staffs were nice and helpful. I liked atmosphere and decor of every part of the hotel including ISOLA (the hotel restaurant). However, the only downside was food; bolognese pasta was below the average.. I've been stayed more than 15 hotels in nyc, and Mondrian Soho is definitely at the top of my list.

Reviewed February 25, 2014

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10.0
Exceptional
Letty from Australia
Couple
Stayed 13 nights in August 2013

Great Hotel in a very convenient location”

Friendly staff, cleanliness, very comfortable rooms like a home away from home

Our stay at the Mondrian was very comfortable, the rooms were really nice and clean and we loved coming back at the end of tiring day sightseeing. The doormen were all very well mannered greeting us everyday. On the day of our departure we were served water whilst waiting for our shuttle pick up. This was a very nice touch. The food at the restaurant and room service was great. The drinks were great. Unfornately we did not have a chance to visit the rooftop bar, and this would be the only negative experience during our stay. We meet the food and beveridge manager in the lift on our last day and she advised us to go up to the bar, however once the bar bar was open we were denied entry into the special lift. The host advised that hotel patrons would need to wait in a queue outside. As guests of the hotel we were not keen to be waiting in a queue. This by no means deters our impression of the hotel but it would of been nice to be given the privilege of visiting the rooftop bar.

Reviewed August 22, 2013

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8.8
Excellent
Clark from Philippines
Group
King Suite
Stayed 5 nights in June 2019

Great big hotel for NYC”

everything was great but there was some shocking addons on our bill, im not sure if its New york city Law but our supposedly bill for the whole stay was $1800 but add ons on tax and service fee was another 400 and 300 respectively, is this right??

Reviewed July 04, 2019

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