Norfolk Hotel Saigon

117 Le Thanh Ton Street, District 1, Ho Chi Minh City, Vietnam - See map
Free Wi-Fi
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Norfolk Hotel Saigon

"Very friendly and very helpful staff (all of them, front off An, maintenance, house keeping, bell boy etc)Fast check in, very clean room."

Datin - December 2, 2019

Deluxe Room Norfolk Hotel Saigon
Lobby Norfolk Hotel Saigon
Lobby Norfolk Hotel Saigon
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Property highlights
Check-in [24-hour]
Hassle-free check in
Close to Ben Thanh Market
Within 350 m of property
See map
Popular landmarks
Authentique Home 20 m
Viet Thanh Silk 40 m
Elegant Silk 40 m
Flame Tree by Zakka 80 m
Ipa-nima 80 m
Cao Vinh Tailors 80 m
Mai Simone 90 m
Theu Theu 100 m
Chi Chi 100 m
Pham Minh Tailor 100 m
Nearby landmarks
Ben Thanh Market 350 m
A O Show - Lune Production 370 m
Saigon Opera House (Ho Chi Minh Municipal Theater) 390 m
The Independence Palace 560 m
Saigon Notre Dame Cathedral 560 m
Bitexco Financial Tower 610 m
Central Post Office 630 m
Ho Chi Minh Squares 760 m
War Remnants Museum 970 m
Cu Chi Tunnels 37.03 km
8.8

Excellent

Location rating score

Inside city center
Popular neighborhood
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
  • Airport transfer

  • Located in heart of Ho Chi Minh City

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Your dates are popular among travelersUsers are booking a place in Ho Chi Minh City every 1 minutes on Agoda.com
Value for money7.8
Distance to city center1 km
Location rating8.8
Nearest airportTan Son Nhat International Airport (SGN)
Distance to airport6.6 km

Rooms available at Norfolk Hotel Saigon

Excellent
Room comfort & quality
8.4
Norfolk Suite With Terrace
Norfolk Suite With Terrace
...
  • Room size: 63 m²/678 ft²
  • City view
  • 1 king bed
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Premier Corner Room with Terrace
Premier Corner Room with Terrace
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed or 2 single beds
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Premier Signature Room with Terrace
Premier Signature Room with Terrace
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds or 1 king bed
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Premier Corner Twin Room
Premier Corner Twin Room
...
  • Room size: 39 m²/420 ft²
  • City view
  • 2 single beds
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Premier Signature Twin Room
Premier Signature Twin Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
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Premier Room with Terrace
Premier Room with Terrace
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Deluxe Signature Twin Room
Deluxe Signature Twin Room
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 2 single beds
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Deluxe Signature Room
Deluxe Signature Room
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 1 king bed
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Norfolk Terrace Suite
Norfolk Terrace Suite
...
  • Room size: 63 m²/678 ft²
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Norfolk Hotel Saigon?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Norfolk Hotel Saigon?

Norfolk Hotel Saigon is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1280000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service.

What is the smoking policy at Norfolk Hotel Saigon?

Norfolk Hotel Saigon does not permit smoking in any of its rooms or indoor areas.

See map
Explore the neighborhood

What people love about Norfolk Hotel Saigon

  • 9.6
    Exceptional
    Location

    "Ideal hotel if you're looking for reaching most of the tourist spots covered by walking around 10-15mins."

    Clifford

    |

    July 28, 2019

  • 10.0
    Exceptional
    Staff 

    "Warm hospitality from all staffs made i feel welcome from the moment we check in."

    anh

    |

    October 28, 2018

  • 9.6
    Exceptional
    Location

    "The hotel is situated at the perfect location between all city attractions."

    Chee

    |

    June 19, 2018

Property ranking|Compared to 5,255 Ho Chi Minh City properties
See all rankings
Room comfort score
8.5/10
Location score
8.8/10
Room size
39 sqm.
Review score - United States
8.6/10
Better than
98
%
of Ho Chi Minh City properties
Better than
96
%
of Ho Chi Minh City properties
Bigger than
96
%
of Ho Chi Minh City properties
Better than
96
%
of Ho Chi Minh City properties
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Overall rating:
8.3
Excellent
1,416 reviews
Cleanliness
8.4
Facilities
7.6
Location
8.8
Read all reviews >
What travelers say they love:
Love the friendly, caring, sincere and top service hotel sta...
Chee from Hong Kong
Family with young children
More about Norfolk Hotel Saigon

More about Norfolk Hotel Saigon

Norfolk Hotel Saigon –the first Australian owned property with international standard –is located in the heart of Central Business District, integrating itself in an extremely characteristic and vibrant area. Within a short walking distance are commercial office buildings and city attractions such as Central Post Office, Reunification Palace, City Hall, Opera House, Saigon Notre Dame Cathedral, Ho Chi Minh City Museum, Ben Thanh Market, Saigon Center, and Takashimaya.

Norfolk Hotel Saigon is the perfect choice for both business trip and family vacation, offering prestigious full services with spacious room size in a cozy atmosphere. All deliver to you ultimate experience with working at the Business Centre, relaxing at the spa, dinning and wining at Corso Restaurant, and being pampered and indulging your stay at Norfolk Hotel Saigon.

This property is also rated as the best value in Ho Chi Minh City! Guests are getting more for their money when compared to other properties in this city. The property also speaks your language.

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Most talked about facilities

Housekeeping
80 mentions
Breakfast
79 mentions
Food & Dining
32 mentions
Internet
17 mentions

What they offer

9.6
Exceptional

"It has all you want for holiday: food, many travel agents to..."

San

|

January 5, 2018

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Buffet

Nearby restaurants

Vietnamese cuisine
Vietnamese cuisine
Ham Nghi Quan
120 m Vietnamese
Bun thit nuong
170 m Vietnamese
Cung Dinh
190 m Vietnamese
American cuisine
American cuisine
Corso Steakhouse & Bar
20 m American, International, Steakhouse
Chuck's Burgers
80 m American, Fast food
Cafe Terrace
130 m American, Asian, Cafe
Asian cuisine
Asian cuisine
Barbecue Garden Restaurant
70 m Asian, Barbecue, Fusion
Cosmo Lounge Cafe & Studio
90 m Asian, Bar, Cafe
Mountain Retreat
100 m Asian, Vietnamese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Norfolk Hotel Saigon from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.4
Facilities7.6
Location8.8
Room comfort and quality8.4
Service8.6
Value for money7.8
High score for Ho Chi Minh City
Rating
9+ Exceptional (277)
8-9 Excellent (261)
7-8 Very Good (270)
6-7 Good (67)
<6 Below Expectation (67)
Time of the year
Mar - May (239)
Jun - Aug (182)
Sep - Nov (211)
Dec - Feb (310)
Don't miss out!Users are booking a place in Ho Chi Minh City every 1 minutes on Agoda.com
All guests (1416)
All room types
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Show reviews that mention 

Showing 942 verified guest comments
12345
9.7
Exceptional
Eric from United States
Solo traveler
Stayed 4 nights in July 2010

Great Locationa and a great Staff”

Location, exceptional hotel staff, breakfast

Staying at the Norfolk is all about its central location. The Norfolk Hotel is located at 117 Le Thanh Ton Street in an area that is currently undergoing some heavy face-lifting and modification/renewal at this time. This is the very heart of the business district of HCMC, and a focus of many new projects with the money flowing into HCMC. It is also right across the street from a really great outdoor grilling experience at the Barbeque Garden. The Norfolk has just finished its latest round of remodeling and renovation, and the front desk area and the dining area really look spectacular. The hotel was the first Australian owned hotel in HCMC when it was launched in 1992. It offers 104 luxury rooms that are set up with some facing the inner court and some facing out. It seems like most onluine reservations end up with a inner facing room - so my recommendation is that you ask for a room facing the outside. The layout inside the hotel is kind of unique as to each floor around the inner court and the square that is formed with different hights of rooms walkways on each floor. The rooms were nice – but they were not as big as you might have expected for the price being paid in comparrison to othe rlocations in Saigon. The king sized bed rooms were very clean and comfortable and well laid out. I liked the soft mattress and crisp sheets in each room, and the AC works well too Each day there was a different complimentary fresh fruit and bottles of water brought to the room. There is a small exercise room that has a few machines for running or ridding. The hotel itself does not have a pool, but you can get a ticket for use of the pool at the Norfolk Mansion property that is close by. The complimentary breakfast in the downstairs dining room was a very good spread of western, Viet, and Chinese foods. The best thing about the hotel was the staff, that went the extra distance to take care of the guest. They deserve alot of credit for really doing a fantastic job.

Reviewed October 27, 2010
8.0
Excellent
MARIA from Philippines
Group
Premier Corner Room with Terrace
Stayed 3 nights in November 2018

Mystery at Norfolk Hotel”

MSTERY IN NORFOLK HOTEL, HO CHI MINH Facts: Two of us having late lunch in Corso Steak Restaurant Nov 29, 2018. Extremely entertaining female and male restaurant servers. Waitress encouraged my friend to put her hand bag in vacant chair in same table. Waitress kept doing small talk. Came the waiter who joined in small talk. Non-stop. Very friendly. Evening of Nov 29, my friend discovered US$200 gone from black made-in-Vietnam wallet. US$200 was kept inside zippered compartment of wallet that had another zipper outside. US$200 was precious. It was the only money my friend had to spend in Saigon. Black wallet was together with other small wallets inside hand bag. Other small wallets still contained credit cards, Philippine Money, Vietnam dong. All intact. Except for US$200 which was gone. Hand bag contained other stuff such as cosmetics, comb, small notebook. Full heavy hand bag with a lot of contents. We kept looking for missing US$200 inside room. Nothing. ..

Reviewed December 06, 2018
8.3
Excellent
Lilin from Singapore
Business traveler
Stayed 4 nights in July 2011

Hotel with a great location”

Centralized location

Norfolk hotel is very centrally located, within walking distance to all the major attractions in Ho Chi Minh City. Staff were friendly, and served their guests with a smile. Wireless internet access and wifi were provided in the rooms, especially great for guests on business trips. The rooms, however, were not sound proof, and you can clearly hear any movement just outside your room, or the alarm clock ringing in the room next to yours.

Reviewed July 25, 2011
10.0
Exceptional
Lynda from Singapore
Couple
Stayed 3 nights in January 2010

Norfolk impressed me”

great location, excellent friendly service, awesome restaurant dishing out great breakfast and all-day dining. You have to try the Steak Tower
short of a pool. other than that, it is perfect.

We had such an awesom first trip to Ho Chi Minh. So glad we decided on Norfolk. Despite being a business hotel, Norfolk served us honeymooners very well. excellent service. great food. cosy room with nice balconies. what else can we ask for ?

Reviewed February 09, 2010
9.7
Exceptional
Lynn from Singapore
Family with young children
Premier Room with Terrace
Stayed 4 nights in January 2014

Great hotel in the city of HCM”

Comfortable, great location, clean hotel

I booked Norfolk on a very short notice after experiencing a bad hotel which I've originally booked. Despite the short notice, their staff handled the situation very well and prepared a room for me and I was impressed! The room was huge and very clean and we have different complimentary fresh tropical fruits every day in our room. The aircon is very strong too, our room was nicely cooled in less than 10mins and the TV works well with lots of channels. Showers comes with a bathrub, basic amenities are provided and water pressure was good too. Norfolk is just 5mins away from Ben Thanh Market, Saigon Square and Vincom Shopping Mall. Will definitely book this hotel again on my next trip and recommend it to anyone who is going to HCM.

Reviewed January 14, 2014
9.0
Exceptional
Brendan from United States
Solo traveler
Stayed 2 nights in March 2014

First time in Norfolk, very nice hotel”

Good value, great location in HCMC, really good restaurant

This was my first time in the Norfolk, and I thought it was very good. The immediate location was not particularly special but its overall location in District 1 is pretty convenient. Staff was great and really professional. the hotel is very clean and well organized, and safe. There is a pool that you have access to but it is quite far away (15 mins walk) at the Norfolk Mansion. It is a very nice pool, and worth the walk. They have a very nice spa too, with massage for $24, and i recommend it. Finally their lobby restaurant is really quite good, a mix of western and asian food.

Reviewed March 23, 2014
9.6
Exceptional
Oliver from Malaysia
Couple
Stayed 2 nights in December 2017

Strategic Location in District 1”

The location is conveniently located in District 1, just 5 minutes walk away from Ben Thanh Market, and about 10 minutes walk from the Independence Palace. The hotel staff are very helpful throughout my stay. I will not mind to stay here again in my next trip to Ho Chi Minh.

Reviewed January 10, 2018

Kinh chao Oliver, Thank you very much for your recent stay at Norfolk Hotel and your feedback on our location and friendly staff! We look forward to serve you at Norfolk Hotel again, and wish you will enjoy even more exploring of Saigon next time! Be sure to try our locally famous Banh Cuon at breakfast as well.

Responded February 05, 2018
Norfolk Hotel Saigon
9.3
Exceptional
Jillian from United States
Couple
Stayed 1 night in January 2010

Loved the Norfolk!”

Staff had prepared all of our check-in information ahead of time, gave us free drink coupons for the hotel restaurant, and were incredibly friendly.
We didn't get to spend more time there.

The Norfolk was a one-night, quick stop-over for us. We really regret not staying there on our first jaunt through Saigon. This hotel was by far better than our first choice, right down the street. We walked in, after a very long trip from Nha Trang. The staff had all of our check-in things prepared, arranged our check-out, etc, and had given us recommendations and coupons for their restaurant. The food was just right, and the drinks a very nice touch. The only problem with our stay was that we had to leave early the next morning. We would have loved to stay longer. The rooms were nice, simple and comfortable. The staff also spoke perfect English and were more than helpful. I also like that the hotel uses solar panels to heat their water! :)

Reviewed February 07, 2010
9.3
Exceptional
Cathryn from Malaysia
Couple
Stayed 3 nights in January 2010

Fantastic stay at Norfolk”

Extremely comfy bed. Clean room. Nice LCD TV. Very good customer service. Housekeeping twice a day! Daily fruit for the guest. A good spread of breakfast...
Nothing except that our room was facing the street where there was an sale going on at a hall opposite the street, so they were playing kinda loud music during the day and early evening.

We had a fantastic stay in Norfolk. The staff was friendly and helpful. They were really sincere in providing any service required. We like the welcome we received as well as the clean and comfy room we had (although it was small), albeit the tolerable music from opposite the street. They gave us a room with a king size bed and it was really comfy (the pillows were comfy too). They cleaned the room twice a day, gave us different fruits daily and provide complimentary newspaper daily. The breakfast spread was good and best of all, the receptionist was helpful in providing information about where to buy things, places to eat.. etc. The location of the hotel was strategic as well, so we could walk to most of the attractions.. All in all, we would definitely stay there again if we visit Saigon again.

Reviewed January 28, 2010
9.7
Exceptional
Eng from Malaysia
Family with teens
Premier Room with Terrace
Stayed 4 nights in August 2013

Excellent service and central location ”

Excellent service by friendly and helpful staff, good location near to local attractions and shopping areas and easy transportation by taxi

Excellent service,my son who is 10yrs old was also provided with free breakfast,upon request I was given a free late check out due to my evening flight,the reception staff were very helpful especially the Supervisor Ms Tranh in helping us plan our local tours and suggesting alternatives not in the brochures and helping to check and recommend best alternatives to our request.The bellboys were also very helpful in ensuring the Taxis took us to the correct places and provided us with umbrellas for our walking excursions due to the rainy weather.highly recommended,will definately stay there again if visiting Ho Chi Minh.

Reviewed August 15, 2013
9.6
Exceptional
Sharlene from United States
Couple
Stayed 1 night in June 2016

Good a/c and private spa”

Unlike some hotels in Ho Chi Minh, the rooms here have central a/c. There is also a spa, with a steam room, sauna, and jacuzzi, which they will close for your private use. Unfortunately, the jacuzzi was cold, and did not heat up at all during our use of the spa. Overall, a great hotel with clean rooms, good service, and tasty breakfast.

Reviewed June 07, 2016
8.7
Excellent
Paul from United Kingdom
Couple
Stayed 4 nights in January 2010

Good Hotel”

Location, breakfast, quiet rroms.
poor gym, no swimming pool

The Norfolk hotel is a small place very near Rex hotel in the centre of Saigon. Rooms are what you expect for this price, comfortable and clean – although the carpets are very stained in places. Restaurant and door staff very friendly and relaxed; shame the reception staff is not as happy. No swimming pool and gym very small has 2 old running machines and a couple of free weights.

Reviewed February 04, 2010
8.7
Excellent
SAI from Malaysia
Couple
Stayed 3 nights in November 2015

PERFECT”

CLEAN, VALUE FOR MONEY

Happy with the room as there is a balcony but no chair. Location, 2 minute walk to Benh Thant market and close to Starbucks (Rex hotel.). We make a walking tour from Norfolk to Saigon River, Opera house, city hall , post office and Church. Very safe . The only problem around this city is , Street food stall price for tourist is expensive.

Reviewed November 12, 2015
9.3
Exceptional
Kazuhiko from Japan
Business traveler
Premier Room with Terrace
Stayed 6 nights in September 2009

Comfortable hotel”

Relatively quiet location, near to the market, clean and comfortable
Massage facility is not big enough

Great location in Ho Chi Mihn City for me. Not too busy and not too noisy. The size of the hotel is right, comfortable lobby area and clean and modern bar. Pho noodles at breakfast was fresh and excellent. Variety of food selection was also outstanding. The room was with a neat veranda so it was easy to get fresh air with full of sun lights. Also the window/door area to the veranda was indented which I liked the design a lot. Bed was a little too soft, I wish it was firm. They deliver different fresh local fruits every day. Fee internet was also nice. Gym was small and not many equipment but sauna bath and shower area was very cozy and comfortable.

Reviewed October 08, 2009
8.0
Excellent
Hannu from Finland
Business traveler
Stayed 2 nights in December 2009

Great place again”

Good value for price.
None in this trip

Norfolk did it again. Same good service as in my previous trip. I got very quiet room again, bed is really very good in this hotel. Breakfast very good, definitely value for the price compared to other hotels near by. I haven't try the steak reastaurant yet but will do it in my next trip to Ho Chi Minh.

Reviewed December 21, 2009
8.7
Excellent
Kai from Singapore
Business traveler
Stayed 2 nights in December 2015

Clean and good location”

Cleanliness, location, comfortable

Located at center of Ho Chi Minh City. Plenty of restaurants and shops within walking distance. Few minutes walks to Ben Thanh Market. Room is clean. Fast speed wifi. Nice food and friendly staffs. Recommended as one of my favorite hotel in HCM.

Reviewed December 08, 2015
8.8
Excellent
Phuong from Singapore
Solo traveler
Deluxe Room
Stayed 4 nights in October 2018

Good location ”

The hotel is at central city, walking distance to a lot of eateries, coffee shops, walking street, market, etc ... However, I still got a corner room even though I had requested for a no corner one. This is a minus. Staff are very friendly and helpful. Definitely will choose Norfolk again if I come back to Saigon.

Reviewed October 11, 2018
9.3
Exceptional
MICHAEL from Canada
Couple
Stayed 1 night in December 2015

Wonderful boutique hotel in HCM !”

Location, the huge bed and the helpful staff

This is a gem of a hotel, especially if you could get a room on a discounted rate. Its location is near perfect and the room we got was spotless. The breakfast service was a bit hectic but tasty; perhaps they did not have enough employees for the day... And the service is top-notch. We stayed at the Norfolk on our last day in HCM and when we checked out at noon, the reception staff mentioned that we could get a hot shower in the hotel before going to the airport to catch our evening flight ! Amazing ! We'd book into the Norfolk again on our next HCM trip !

Reviewed December 28, 2015
8.3
Excellent
Nicholas from Australia
Business traveler
Premier Room with Terrace
Stayed 1 night in October 2012

Very well located business hotel.”

Location, food

The Norfolk is a really well located business hotel in the centre of HCMC. Not for the budget traveller, the Norfolk has an excellent restaurant, but does not offer the value found in most Vietnamese hotels. Unfortunately there is an old and a new wing, and you won't know if you have a great room with a nice view of the city OR you can get can a old room, less well appointed,with frosted glass windows overlooking an internal atrium (not at all attractive). Make sure you know which you have booked, because there is a stark difference. There are some plain clean Vietnamese hotels, which are only $30 a night, that offer the same room quality as the old wing. sorry Norfolk - overpriced. But the best steaks in town. Perhaps go there for dinner?

Reviewed December 05, 2012
9.3
Exceptional
Renato from United Kingdom
Group
Premier Room with Terrace
Stayed 3 nights in March 2010

Location, location, location”

Excellent location; good service; excellent breakfast
None that we can think of.

We stayed at the Norfolk Hotel for 3 nights and were very impressed. On first glance, it might seem like a hotel aimed at business people. However, we couldn't really fault the hotel - it wasn't very big so had a personal feel about it. You can't beat the location which is walking distance from all the top sights such as the central market, reunification palace, notre dame cathedral etc. You can also step outside and there are plenty of little shops to pass the time. The service was very good, with incredibly polite staff. Thoroughly enjoyed the buffet breakfast which had lots of choice.

Reviewed April 02, 2010
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  • Excellent location
  • Ben Thanh Market
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