Norfolk Hotel Saigon

Norfolk Hotel Saigon

117 Le Thanh Ton Street, District 1, Ho Chi Minh City, Vietnam
- View on map
Deluxe Double Norfolk Hotel Saigon
Deluxe Double
    Removed from saved list
    Lobby Norfolk Hotel Saigon
    Lobby Norfolk Hotel Saigon
    Interior view Norfolk Hotel Saigon
    Premier Double Norfolk Hotel Saigon
    See all 53 photos
    Exterior view Norfolk Hotel Saigon

    Guest reviews

    8.3
    Excellent
    /10
    (1234 reviews)See what guests said
    10.0
    Exceptional

    "The staff is very energetic and chill and feel welcome all t..."

    hsiaoju

    -

    December 2, 2018

    8.5
    Excellent service
    Recommended by 88% of guests

    Property highlights

    • Airport transfer

    • Located in heart of Ho Chi Minh City

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.8
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Authentique Home20 m
  • Viet Thanh Silk40 m
  • Elegant Silk40 m
  • Ipa-nima80 m
  • Flame Tree by Zakka80 m
  • Cao Vinh Tailors80 m
  • Mai Simone90 m
  • Theu Theu100 m
  • Pham Minh Tailor100 m
  • Tam Silk100 m
  • Value for money7.8
    Distance to city center1 km
    Location rating8.8
    Nearest airportTan Son Nhat International Airport (SGN)
    Distance to airport6.0 km
    Select your room
    8.4
    Excellent
    Room comfort & quality
    Norfolk Suite
    Norfolk Suite
    ...
    • Room size: 63 m²/678 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Double Balcony
    Deluxe Double Balcony
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier Double Room with Balcony
    Premier Double Room with Balcony
    ...
    • Room size: 39 m²/420 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier Twin Room with Balcony
    Premier Twin Room with Balcony
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Premier Twin
    Premier Twin
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Premier Double
    Premier Double
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Double
    Deluxe Double
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Room Selected at Check In
    Room Selected at Check In
    ...
    • Room size: 32 m²/344 ft²
    Enter dates to see prices
    Deluxe With Breakfast - Best Available Rate
    Deluxe With Breakfast - Best Available Rate
    ...
    • Shower
    Enter dates to see prices
    Deluxe Suite - Best Available Rate
    Deluxe Suite - Best Available Rate
    ...
    • Shower
    Enter dates to see prices
    Have a question for Norfolk Hotel Saigon?

    What people love about the property

    • 10.0
      Exceptional

      "Good location"

      changsoo

      |

      December 4, 2018

    • 5.6
      Review score

      "Rooms were cleaned and tidy."

      Phang

      |

      December 24, 2018

    • 5.6
      Review score

      "Breakfast service was great!"

      Phang

      |

      December 24, 2018

    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Norfolk Hotel Saigon

    More about Norfolk Hotel Saigon

    9.6
    Exceptional

    "The location of this hotel is very good."

    Hui

    |

    December 30, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Location is perfect."

    yujin

    |

    January 6, 2019

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    Ham Nghi Quan
    120 m Vietnamese
    Bun thit nuong
    170 m Vietnamese
    Cung Dinh
    190 m Vietnamese
    American cuisine
    American cuisine
    Corso Steakhouse & Bar
    20 m American, International, Steakhouse
    Chuck's Burgers
    80 m American, Fast food
    Cafe Terrace
    130 m American, Asian, Cafe
    Asian cuisine
    Asian cuisine
    Barbecue Garden Restaurant
    70 m Asian, Barbecue, Fusion
    Cosmo Lounge Cafe & Studio
    90 m Asian, Bar, Cafe
    Mountain Retreat
    100 m Asian, Vietnamese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    In case room rate includes breakfast, buffet breakfast will be based on counting number of guest upon check-in.

    Real reviews from real guests

    Agoda Reviews (1234)Booking.com Reviews (322)
    8.3
    /
    10
    Cleanliness8.4
    Facilities7.5
    Location8.8
    Room comfort and quality8.4
    Service8.5
    Value for money7.8
    Provided by verified guests of Agoda
    All languages
    All guests (1234)
    All room types
    Showing 881 verified guest comments
    12345
    9.6
    Exceptional
    Le from Vietnam
    Business traveler
    Deluxe Double Balcony
    Stayed 1 night in February 2019
    excellent hotel”
    Excellent hotel with lovely balcony and tasty breakfast. A little bit old as the hotel has been on operation for years, but it is still very clean. Would recommend the hotel for business use.
    Reviewed February 15, 2019
    8.0
    Excellent
    MARIA from Philippines
    Group
    Premier Double Room with Balcony
    Stayed 3 nights in November 2018
    Mystery at Norfolk Hotel”
    MSTERY IN NORFOLK HOTEL, HO CHI MINH Facts: Two of us having late lunch in Corso Steak Restaurant Nov 29, 2018. Extremely entertaining female and male restaurant servers. Waitress encouraged my friend to put her hand bag in vacant chair in same table. Waitress kept doing small talk. Came the waiter who joined in small talk. Non-stop. Very friendly. Evening of Nov 29, my friend discovered US$200 gone from black made-in-Vietnam wallet. US$200 was kept inside zippered compartment of wallet that had another zipper outside. US$200 was precious. It was the only money my friend had to spend in Saigon. Black wallet was together with other small wallets inside hand bag. Other small wallets still contained credit cards, Philippine Money, Vietnam dong. All intact. Except for US$200 which was gone. Hand bag contained other stuff such as cosmetics, comb, small notebook. Full heavy hand bag with a lot of contents. We kept looking for missing US$200 inside room. Nothing. ..
    Reviewed December 06, 2018
    8.8
    Excellent
    XUAN from Vietnam
    Solo traveler
    Deluxe Double
    Stayed 1 night in October 2018
    Old hotel with great location”
    The hotel is kinda old with basic amenities, the size of room is small and the smell is unique. I entered the room and smelt the cinnamon and star anise which were like Pho. I like the location when it is very near to pedestrian street of Nguyên Hue, and the bookstore is right in front. The room rate is good and the restaurant of corso is great.
    Reviewed October 30, 2018
    8.8
    Excellent
    Phuong from Singapore
    Solo traveler
    Deluxe Double
    Stayed 4 nights in October 2018
    Good location ”
    The hotel is at central city, walking distance to a lot of eateries, coffee shops, walking street, market, etc ... However, I still got a corner room even though I had requested for a no corner one. This is a minus. Staff are very friendly and helpful. Definitely will choose Norfolk again if I come back to Saigon.
    Reviewed October 11, 2018
    10.0
    Exceptional
    Anh from Vietnam
    Business traveler
    Premier Twin Room with Balcony
    Stayed 1 night in August 2018
    Nice as always”
    It wasn't my first time staying here. I got a bigger room this time though, but it was facing the street, so the noise level was definitely higher than previous times. I recommend getting a smaller room, even there is less natural sunlight. This hotel has excellent location, and the staff was very friendly.
    Reviewed October 09, 2018
    9.2
    Exceptional
    Viola from Ireland
    Couple
    Premier Double
    Stayed 3 nights in December 2018
    Great Staff and Location”
    Great location but on a very busy street. You can walk to almost all the tourist sites. As with most of Vietnam it is the staff that really make your stay. They are so professional and friendly. The breakfast selection was also excellent. It has a Business Class feeling to it and the News paper is delivered every morning to your room which was a nice touch. Our room was on the side away from the front but there was construction in the site next door which I'm sure is unavoidable for the Hotel and judging by the size of the site won't last long. Overall the service is excellent and the rooms are modern and clean with great staff service.
    Reviewed January 09, 2019
    9.6
    Exceptional
    Hui from Malaysia
    Group
    Premier Twin
    Stayed 4 nights in December 2018
    Friendly staff, good location”
    We stayed at this hotel for 4 days. The location of this hotel is very good. The hotel staff are friendly and helpful. One of the staff Miss Gram (I hope I spell her name correctly) assist me to liaise with the airline staff many times in order to get my luggage fixed (which damaged by the airline staff). Sweet smile, sincere, friendly, helpful, polite, one of the best. I will stay there again if I visit HCMC next time because of their staff. 2 minus point is the ugly window view and some noise during afternoon around 2-4pm. Other than that, I am happy with this hotel.
    Reviewed December 30, 2018
    5.6
    Phang from Singapore
    Family with teens
    Premier Double
    Stayed 5 nights in December 2018
    Not Up to the Par of a Business Travellers Hotel”
    Booked premium deluxe rooms and requested for connecting rooms on my booking. It was confirmed via email by hotel but upon check in , it was not available. They gave a room with balcony and one without. We paid for room service by cash, upon check out, it was reflected not paid. Took at least 30 mins to rectify.... excuse given was a security guard was the one who delivered the room service to us. Wanted me to identify? Rooms were cleaned and tidy. Noise of hacking came after 8am and I believed it is from the next building. Breakfast service was great!
    Reviewed December 24, 2018
    10.0
    Exceptional
    Ruth from Malaysia
    Couple
    Deluxe Double
    Stayed 3 nights in December 2018
    One Of A Kind”
    My husband and I were very impressed with the ambience at the hotel. The staff, the service, the room, the breakfast, the music all combined to create a one of a kind atmosphere. A lovely hotel with an old world charm. Will certainly come back again. Ruth & Nehru Isaac
    Reviewed December 18, 2018
    9.6
    Exceptional
    Beng from Singapore
    Group
    Deluxe Double
    Stayed 4 nights in August 2018
    Excellent location and room are clean ”
    The location is great, to either Ben Thanh market, condom center or Saigon square, all within 7 mins walk. The room is big, clean and served with daily fruit. The bathtub is big and clean. The breakfast spread was good and nice. Quite a variety of food. From the outside look of the hotel, it might not be those 4/5 star hotel you expecting . But once you stepped into the hotel, you will feel it. From the bellboy to front office to housekeeping and F&B staffs, they really made you feel relaxed like at home. Great job!
    Reviewed August 14, 2018
    8.4
    Excellent
    Seah from Malaysia
    Family with young children
    Premier Double
    Stayed 6 nights in July 2018
    Charged higher rate than Double premier”
    I do not understand why Premier Double and Double Premier rooms are charged at different rate. Both are same room size and same bed size. I did two reservations booking ID 288242076 (HK$5082.25) and 288240980 (HK$5366.54), one for myself and the other for friend. The higher priced room stated a larger room size. But the hotel told me they are all the same. Please explain.
    Reviewed July 22, 2018
    Kinh chao Seah, Thank you for sharing your review on Agoda. All the rates offerred to the 3rd party are the same. However, change daily depending on supply and demand, the same with airline tickets and other hotels in the marketplace. We are looking forward to welcoming you and your companions back on your next trip to HCMC On behalf of our Norfolk Hotel team Luan Nguyen
    Responded August 02, 2018
    Norfolk Hotel Saigon
    9.2
    Exceptional
    Jean from Singapore
    Couple
    Deluxe Double
    Stayed 2 nights in July 2018
    Exceptional”
    Hotel is nice but there was construction work next door so in the morning the drilling and hacking starts very early. Business travellers would be fine if you leave early and return in the evening. Room is fine, staff are all very friendly and can speak English.
    Reviewed July 11, 2018
    10.0
    Exceptional
    victor from Singapore
    Business traveler
    Stayed 4 nights in June 2018
    Outstanding & Friendly Service”
    Best service staff, friendly, smiley face all around from Front door to reception to restaurant to barista.... Breakfast waiter remember your room number from 2nd day onward. They even give discount for breadfast as they saw that I do not eat any meat disches at the buffet. What a pleasant surprise!!
    Reviewed June 30, 2018
    Kinh chao Victor, Thank you very much for sharing your fabulous review on our great people and outstanding service Wishing you continued safe travel and look forward to welcoming you back on your next trip On behalf of Norfolk Hotel Team
    Responded July 06, 2018
    Norfolk Hotel Saigon
    9.6
    Exceptional
    Chee from Hong Kong
    Family with young children
    Stayed 2 nights in June 2018
    Great Location, Fantastic Staffs!!!”
    The hotel is situated at the perfect location between all city attractions. It is within short walking distance to the infamous rude, overpriced Ben Thanh Market, the Post Office, Saigon Square and more. Love the friendly, caring, sincere and top service hotel staffs who spoke great English and offered great help during our stay. Very dedicated!
    Reviewed June 19, 2018
    Kinh chao Chee, Thank you very much for choosing our Norfolk hotel and sharing your positive review on Agoda. We are delighted to read that you had really enjoyed our experience including fabulous people and location location location. Wishing you continued safe travels and look forward to welcoming you back soon On behalf of our Norfolk Hotel Team
    Responded July 06, 2018
    Norfolk Hotel Saigon
    9.6
    Exceptional
    Chee from Hong Kong
    Family with young children
    Stayed 3 nights in June 2018
    Great Location, Big Room and Comfortable.”
    The hotel is situated at the perfect location between all city attractions. It is within short walking distance to the infamous rude, overpriced Ben Thanh Market, the Post Office, Saigon Square and more. Love the friendly, caring, sincere and top service hotel staffs who spoke great English and offered great help during our stay. Very dedicated!
    Reviewed June 19, 2018
    Kinh chao Chee, Thank you very much for choosing our Norfolk hotel and sharing your positive review on Agoda. We are delighted to read that you had really enjoyed our experience including fabulous people and central location. Wishing you continued safe travels and look forward to welcoming you back on your next trip On behalf of our Norfolk Hotel Team
    Responded July 11, 2018
    Norfolk Hotel Saigon
    9.6
    Exceptional
    Chee from Hong Kong
    Family with young children
    Premier Double
    Stayed 4 nights in June 2018
    Great Comfort Stay. Super location. Will come back here again!”
    The hotel is situated at the perfect location between all city attractions. It is within short walking distance to the infamous rude, overpriced Ben Thanh Market, the Post Office, Saigon Square and more. Love the friendly, caring, sincere and top service hotel staffs who spoke great English and offered great help during our stay. Very dedicated!
    Reviewed June 19, 2018
    Kinh chao Chee, Thank you very much for choosing our Norfolk hotel and sharing your positive review on Agoda. We are delighted to read that you had really enjoyed our experience including fabulous people and location location location. Wishing you continued safe travels and look forward to welcoming you back soon On behalf of our Norfolk Hotel Team
    Responded July 06, 2018
    Norfolk Hotel Saigon
    9.6
    Exceptional
    Chee from Hong Kong
    Family with young children
    Stayed 1 night in June 2018
    Great location, great staffs”
    The hotel is situated at the perfect location between all city attractions. It is within short walking distance to the infamous rude, overpriced Ben Thanh Market, the Post Office, Saigon Square and more. Love the friendly, caring, sincere and top service hotel staffs who spoke great English and offered great help during our stay. Very dedicated!
    Reviewed June 19, 2018
    Kinh chao Chee, Thank you very much for choosing our Norfolk hotel and sharing your positive review on Agoda. We are delighted to read that you had really enjoyed our experience including fabulous people and location location location. Wishing you continued safe travels and look forward to welcoming you back soon On behalf of our Norfolk Hotel Team
    Responded July 06, 2018
    Norfolk Hotel Saigon
    10.0
    Exceptional
    Danny from United States
    Solo traveler
    Stayed 4 nights in May 2018
    Great hotel at a great location ”
    This is my second time staying at this hotel and I liked it a lot! The hotel is in downtown area and is walking distance to the main market and eateries. I was given a room with a balcony and I absolutely loved it. The room was really nice, spacious, well cleaned with minimal decoration. Bathroom was well stocked with amenities and cleaned every day. The staff were very courteous, especially the Front Office staff and Concierge were very welcoming, attentive, and very efficient! I think the price is well worth it for such an accommodation. I would definitely stay here again when my travel brings me back here.
    Reviewed May 31, 2018
    Kinh chao Danny, Thank you very much for returning to Norfolk hotel and sharing your positive review on Agoda. We are delighted to read that you really enjoyed our experience including our fabulous people and location location location. Wishing you continued safe travels and we look forward to welcoming you back soon On behalf of our Norfolk Hotel Team Luan Nguyen
    Responded June 19, 2018
    Norfolk Hotel Saigon
    8.8
    Excellent
    Chloe from Malaysia
    Business traveler
    Deluxe Double
    Stayed 1 night in May 2018
    Beware of the policy”
    So my room was “broken into” when I was out for dinner (7pm) just because of their new “turndown policy” (not sure if I heard it correctly) which enables their housekeeping to enter your room at evening to turn down lights or keep extra pillow. I understand this is part of the environmental-friendly activity but having someone to go into your room at evening time might not be the best option. As a frequent traveler, I always hang “do not disturb” card outside my room whenever I go out and lock my luggage in the morning for housekeeping but only this time as it was already 7pm and I will only go out for 1 hour. Turns out, somebody entered my room with my luggage bag and laptop opened just to turn off the light and keep extra pillows. Honestly speaking this action has made me feel extremely insecure in a foreign country. Besides, shower experience is also terrible with broken shower head (end up I just unscrew the shower head for steady flow of water) and bath tub is too high for landing. Afterall, they have extremely friendly staffs which willing to assist u in anything so I believe proper maintainance will keep u long way since you’ve already done the hardest part (service) well.
    Reviewed May 24, 2018
    Kinh chao Chloe, Thank you for sharing your constructive feedback following your recent stay with us. We are always looking for ways to enhance our guest experience, and are looking your specific area of comment. We have 2 times for room refreshing per day: Make up at the morning and turn-down service at late afternoon except rooms with "Do not Disturb signboard" Wishing you continued safe travel and look forward to welcoming you back soon On behalf of Norfolk Hotel team Luan Nguyen
    Responded May 30, 2018
    Norfolk Hotel Saigon
    8.4
    Excellent
    Gabriel from Singapore
    Business traveler
    Deluxe Room
    Stayed 1 night in May 2018
    Great Location and accessibility”
    In the heart of District 1. The hotel is near or 5-10 mins taxi ride to all of the nice cafes, restaurants, roof top bars and clubs. Hotel service is excellent and the reception staff speaks fairly good english which is a plus for any foreign travelers. It's also very near to quaint cafe bars within the buildings nearby.
    Reviewed May 23, 2018
    Kinh chao Gabriel, Thank you for choosing Norfolk Hotel Saigon as your residence in Ho Chi Minh city and your positive review on our experience and location during your stay with us. We wish you continued safe travels and look forward to welcoming you back in the near future. On the behalf of our Norfolk Hotel Team. Luan Nguyen
    Responded May 30, 2018
    Norfolk Hotel Saigon
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    Norfolk Hotel Saigon
    |Excellent 8.3
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Ho Chi Minh Square