"Very friendly and very helpful staff (all of them, front off An, maintenance, house keeping, bell boy etc)Fast check in, very clean room."
Datin - December 2, 2019
Location rating score
Located in heart of Ho Chi Minh City
Free Wi-Fi in all rooms!
|Value for money||7.8|
|Distance to city center||1 km|
|Nearest airport||Tan Son Nhat International Airport (SGN)|
|Distance to airport||6.6 km|
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Norfolk Hotel Saigon is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1280000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service.
Norfolk Hotel Saigon does not permit smoking in any of its rooms or indoor areas.
"Ideal hotel if you're looking for reaching most of the tourist spots covered by walking around 10-15mins."
July 28, 2019
"Warm hospitality from all staffs made i feel welcome from the moment we check in."
October 28, 2018
"The hotel is situated at the perfect location between all city attractions."
June 19, 2018
Norfolk Hotel Saigon –the first Australian owned property with international standard –is located in the heart of Central Business District, integrating itself in an extremely characteristic and vibrant area. Within a short walking distance are commercial office buildings and city attractions such as Central Post Office, Reunification Palace, City Hall, Opera House, Saigon Notre Dame Cathedral, Ho Chi Minh City Museum, Ben Thanh Market, Saigon Center, and Takashimaya.
Norfolk Hotel Saigon is the perfect choice for both business trip and family vacation, offering prestigious full services with spacious room size in a cozy atmosphere. All deliver to you ultimate experience with working at the Business Centre, relaxing at the spa, dinning and wining at Corso Restaurant, and being pampered and indulging your stay at Norfolk Hotel Saigon.
This property is also rated as the best value in Ho Chi Minh City! Guests are getting more for their money when compared to other properties in this city. The property also speaks your language.
"It has all you want for holiday: food, many travel agents to..."
January 5, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Children 0-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Great Locationa and a great Staff”
Staying at the Norfolk is all about its central location. The Norfolk Hotel is located at 117 Le Thanh Ton Street in an area that is currently undergoing some heavy face-lifting and modification/renewal at this time. This is the very heart of the business district of HCMC, and a focus of many new projects with the money flowing into HCMC. It is also right across the street from a really great outdoor grilling experience at the Barbeque Garden. The Norfolk has just finished its latest round of remodeling and renovation, and the front desk area and the dining area really look spectacular. The hotel was the first Australian owned hotel in HCMC when it was launched in 1992. It offers 104 luxury rooms that are set up with some facing the inner court and some facing out. It seems like most onluine reservations end up with a inner facing room - so my recommendation is that you ask for a room facing the outside. The layout inside the hotel is kind of unique as to each floor around the inner court and the square that is formed with different hights of rooms walkways on each floor. The rooms were nice – but they were not as big as you might have expected for the price being paid in comparrison to othe rlocations in Saigon. The king sized bed rooms were very clean and comfortable and well laid out. I liked the soft mattress and crisp sheets in each room, and the AC works well too Each day there was a different complimentary fresh fruit and bottles of water brought to the room. There is a small exercise room that has a few machines for running or ridding. The hotel itself does not have a pool, but you can get a ticket for use of the pool at the Norfolk Mansion property that is close by. The complimentary breakfast in the downstairs dining room was a very good spread of western, Viet, and Chinese foods. The best thing about the hotel was the staff, that went the extra distance to take care of the guest. They deserve alot of credit for really doing a fantastic job.
Mystery at Norfolk Hotel”
MSTERY IN NORFOLK HOTEL, HO CHI MINH Facts: Two of us having late lunch in Corso Steak Restaurant Nov 29, 2018. Extremely entertaining female and male restaurant servers. Waitress encouraged my friend to put her hand bag in vacant chair in same table. Waitress kept doing small talk. Came the waiter who joined in small talk. Non-stop. Very friendly. Evening of Nov 29, my friend discovered US$200 gone from black made-in-Vietnam wallet. US$200 was kept inside zippered compartment of wallet that had another zipper outside. US$200 was precious. It was the only money my friend had to spend in Saigon. Black wallet was together with other small wallets inside hand bag. Other small wallets still contained credit cards, Philippine Money, Vietnam dong. All intact. Except for US$200 which was gone. Hand bag contained other stuff such as cosmetics, comb, small notebook. Full heavy hand bag with a lot of contents. We kept looking for missing US$200 inside room. Nothing. ..
Hotel with a great location”
Norfolk hotel is very centrally located, within walking distance to all the major attractions in Ho Chi Minh City. Staff were friendly, and served their guests with a smile. Wireless internet access and wifi were provided in the rooms, especially great for guests on business trips. The rooms, however, were not sound proof, and you can clearly hear any movement just outside your room, or the alarm clock ringing in the room next to yours.
Norfolk impressed me”
We had such an awesom first trip to Ho Chi Minh. So glad we decided on Norfolk. Despite being a business hotel, Norfolk served us honeymooners very well. excellent service. great food. cosy room with nice balconies. what else can we ask for ?
Great hotel in the city of HCM”
I booked Norfolk on a very short notice after experiencing a bad hotel which I've originally booked. Despite the short notice, their staff handled the situation very well and prepared a room for me and I was impressed! The room was huge and very clean and we have different complimentary fresh tropical fruits every day in our room. The aircon is very strong too, our room was nicely cooled in less than 10mins and the TV works well with lots of channels. Showers comes with a bathrub, basic amenities are provided and water pressure was good too. Norfolk is just 5mins away from Ben Thanh Market, Saigon Square and Vincom Shopping Mall. Will definitely book this hotel again on my next trip and recommend it to anyone who is going to HCM.
First time in Norfolk, very nice hotel”
This was my first time in the Norfolk, and I thought it was very good. The immediate location was not particularly special but its overall location in District 1 is pretty convenient. Staff was great and really professional. the hotel is very clean and well organized, and safe. There is a pool that you have access to but it is quite far away (15 mins walk) at the Norfolk Mansion. It is a very nice pool, and worth the walk. They have a very nice spa too, with massage for $24, and i recommend it. Finally their lobby restaurant is really quite good, a mix of western and asian food.
Strategic Location in District 1”
The location is conveniently located in District 1, just 5 minutes walk away from Ben Thanh Market, and about 10 minutes walk from the Independence Palace. The hotel staff are very helpful throughout my stay. I will not mind to stay here again in my next trip to Ho Chi Minh.
Kinh chao Oliver, Thank you very much for your recent stay at Norfolk Hotel and your feedback on our location and friendly staff! We look forward to serve you at Norfolk Hotel again, and wish you will enjoy even more exploring of Saigon next time! Be sure to try our locally famous Banh Cuon at breakfast as well.
Loved the Norfolk!”
The Norfolk was a one-night, quick stop-over for us. We really regret not staying there on our first jaunt through Saigon. This hotel was by far better than our first choice, right down the street. We walked in, after a very long trip from Nha Trang. The staff had all of our check-in things prepared, arranged our check-out, etc, and had given us recommendations and coupons for their restaurant. The food was just right, and the drinks a very nice touch. The only problem with our stay was that we had to leave early the next morning. We would have loved to stay longer. The rooms were nice, simple and comfortable. The staff also spoke perfect English and were more than helpful. I also like that the hotel uses solar panels to heat their water! :)
Fantastic stay at Norfolk”
We had a fantastic stay in Norfolk. The staff was friendly and helpful. They were really sincere in providing any service required. We like the welcome we received as well as the clean and comfy room we had (although it was small), albeit the tolerable music from opposite the street. They gave us a room with a king size bed and it was really comfy (the pillows were comfy too). They cleaned the room twice a day, gave us different fruits daily and provide complimentary newspaper daily. The breakfast spread was good and best of all, the receptionist was helpful in providing information about where to buy things, places to eat.. etc. The location of the hotel was strategic as well, so we could walk to most of the attractions.. All in all, we would definitely stay there again if we visit Saigon again.
Excellent service and central location ”
Excellent service,my son who is 10yrs old was also provided with free breakfast,upon request I was given a free late check out due to my evening flight,the reception staff were very helpful especially the Supervisor Ms Tranh in helping us plan our local tours and suggesting alternatives not in the brochures and helping to check and recommend best alternatives to our request.The bellboys were also very helpful in ensuring the Taxis took us to the correct places and provided us with umbrellas for our walking excursions due to the rainy weather.highly recommended,will definately stay there again if visiting Ho Chi Minh.
Good a/c and private spa”
Unlike some hotels in Ho Chi Minh, the rooms here have central a/c. There is also a spa, with a steam room, sauna, and jacuzzi, which they will close for your private use. Unfortunately, the jacuzzi was cold, and did not heat up at all during our use of the spa. Overall, a great hotel with clean rooms, good service, and tasty breakfast.
The Norfolk hotel is a small place very near Rex hotel in the centre of Saigon. Rooms are what you expect for this price, comfortable and clean – although the carpets are very stained in places. Restaurant and door staff very friendly and relaxed; shame the reception staff is not as happy. No swimming pool and gym very small has 2 old running machines and a couple of free weights.
Happy with the room as there is a balcony but no chair. Location, 2 minute walk to Benh Thant market and close to Starbucks (Rex hotel.). We make a walking tour from Norfolk to Saigon River, Opera house, city hall , post office and Church. Very safe . The only problem around this city is , Street food stall price for tourist is expensive.
Great location in Ho Chi Mihn City for me. Not too busy and not too noisy. The size of the hotel is right, comfortable lobby area and clean and modern bar. Pho noodles at breakfast was fresh and excellent. Variety of food selection was also outstanding. The room was with a neat veranda so it was easy to get fresh air with full of sun lights. Also the window/door area to the veranda was indented which I liked the design a lot. Bed was a little too soft, I wish it was firm. They deliver different fresh local fruits every day. Fee internet was also nice. Gym was small and not many equipment but sauna bath and shower area was very cozy and comfortable.
Great place again”
Norfolk did it again. Same good service as in my previous trip. I got very quiet room again, bed is really very good in this hotel. Breakfast very good, definitely value for the price compared to other hotels near by. I haven't try the steak reastaurant yet but will do it in my next trip to Ho Chi Minh.
Clean and good location”
Located at center of Ho Chi Minh City. Plenty of restaurants and shops within walking distance. Few minutes walks to Ben Thanh Market. Room is clean. Fast speed wifi. Nice food and friendly staffs. Recommended as one of my favorite hotel in HCM.
Good location ”
The hotel is at central city, walking distance to a lot of eateries, coffee shops, walking street, market, etc ... However, I still got a corner room even though I had requested for a no corner one. This is a minus. Staff are very friendly and helpful. Definitely will choose Norfolk again if I come back to Saigon.
Wonderful boutique hotel in HCM !”
This is a gem of a hotel, especially if you could get a room on a discounted rate. Its location is near perfect and the room we got was spotless. The breakfast service was a bit hectic but tasty; perhaps they did not have enough employees for the day... And the service is top-notch. We stayed at the Norfolk on our last day in HCM and when we checked out at noon, the reception staff mentioned that we could get a hot shower in the hotel before going to the airport to catch our evening flight ! Amazing ! We'd book into the Norfolk again on our next HCM trip !
Very well located business hotel.”
The Norfolk is a really well located business hotel in the centre of HCMC. Not for the budget traveller, the Norfolk has an excellent restaurant, but does not offer the value found in most Vietnamese hotels. Unfortunately there is an old and a new wing, and you won't know if you have a great room with a nice view of the city OR you can get can a old room, less well appointed,with frosted glass windows overlooking an internal atrium (not at all attractive). Make sure you know which you have booked, because there is a stark difference. There are some plain clean Vietnamese hotels, which are only $30 a night, that offer the same room quality as the old wing. sorry Norfolk - overpriced. But the best steaks in town. Perhaps go there for dinner?
Location, location, location”
We stayed at the Norfolk Hotel for 3 nights and were very impressed. On first glance, it might seem like a hotel aimed at business people. However, we couldn't really fault the hotel - it wasn't very big so had a personal feel about it. You can't beat the location which is walking distance from all the top sights such as the central market, reunification palace, notre dame cathedral etc. You can also step outside and there are plenty of little shops to pass the time. The service was very good, with incredibly polite staff. Thoroughly enjoyed the buffet breakfast which had lots of choice.