Very good 8.0
Based on 23 reviews

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Very good



based on 23 reviews
  • Cleanliness 7.8
  • Facilities 7.7
  • Location 8.5
  • Room comfort and quality 8.2
  • Service 8.2
  • Value for money 7.9
  • Food and dining 7.2
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Timothy from Canada
Couples
Deluxe Queen Room
Stayed one night in July 2014
Very comfortable Hotel very near Vancouver Airport
Location, Comfort, Cleanliness
Very convenient location so after arriving on the BC Ferry from Victoria a very short drive to the Hotel. Then very easy access to Vancouver Airport. The hotel is very well fitted out and very comfortable.
Reviewed July 26, 2014

Barbara from Canada
Couples
Deluxe Double Room with Two Double Beds
Stayed one night in July 2014
great layover on the way home. comfortable + quiet
airport shuttle, close to translink, great bed.
Made the reservation in the morning and checked in in the afternoon, desk staff had trouble finding the paper work. 3 phone calls and we got our room with many apologies for the delay. When they say last room they mean it! It was good nights sleep and off again in the morning.
Reviewed July 16, 2014

David from Canada
Groups
Loft Suite (kitchenette)
Stayed 3 nights in July 2014
Not good value.
Close to airport, friendly staff and kitchenette.
For quite a high price the room was mediocre, dusty and the internet service was terrible. For the price we paid out stay should have included breakfast. Basically find Canadian hotels to be high-priced with poor service. Okay aspects were friendly staff and airport shuttle.
Reviewed July 14, 2014

Stephanie from Canada
Couples
Deluxe Queen Room
Stayed one night in January 2014
great has a good location to airport
location price shuttle
stay at the hotel was great, location is good, airport is close, staff are nice, food around, rooms comfy, good price
Reviewed January 30, 2014

richard from Canada
Solo travelers
Deluxe Queen Room
Stayed one night in June 2013
Top Quality hotel and service and near airport
Staff, Professionalism , Clean
my stay here was the same as it has been for the past 8 years that I stayed . the price ,the quality , the staff the dining is all top notch .I have stayed here for pleasure and for business . They do their very best to keep there customers coming back .
Reviewed July 28, 2013

WAI from Hong Kong
Couples
Deluxe Double Room with Two Double Beds
Stayed 5 nights in May 2013
near downtown, driving distance less than 15 minut
Staff helpful. Room clean. near Richmond centre.
Near the airport. Near Richmond centre. Public Bus down to Metrotown less than half an hour. Immediate supply easy. Different choices of meal, English, Korean and Japanese in the not far walking distances. Friends/relatives easy to pick me up for sightseeing. There is also a restaurant on the ground floor of the hotel.
Reviewed May 31, 2013

Rachan from Thailand
Solo travelers
Stayed one night in January 2013
Goog Hotel and good service
Location
Reseption is very kindly and make a service with a smile. They offered a lot of thing when you check-in(shuttle bus, morning call, etc.). They have a clean room and security.
Reviewed January 23, 2013

James from United Kingdom
Solo travelers
Deluxe Queen Room
Stayed one night in June 2012
Good for airport lay-overs
Airport shuttle, early and late dining
The shuttle pick-up service is reliable and nearly round the clock. Check-in and out can be slow as the front desk was understaffed. The staff are friendly and helpful. The restaurant was open late (by North American standards) until 10pm. The rooms are comfortable and clean.
Reviewed December 03, 2012

Rodney from Canada
Couples
Deluxe Queen Room
Stayed one night in June 2012
Good for a airport hotel
Loation and the resteruante
Good size room with a great location for airport transfers.
Reviewed July 06, 2012

William from United Kingdom
Solo travelers
Deluxe Double Room with Two Double Beds
Stayed one night in June 2012
Convenient for airport stopover
Shuttle, staff, rooms
The shuttle leaves the airport 15 and 45 minutes past each hour. The receptionist is very friendly and efficient but at times there is a queue to check in and out - so allow an extra 15 minutes. The rooms are comfortable and would be quiet except for very loud vending machines in the middle of the corridor on each floor - so earplugs are recommended. The hotel bar serves a range of good food until late. If you are not driving or using the airport, public transport is limited and there is little of interest within walking distance. Business centre facilities are limited but wifi is free.
Reviewed June 19, 2012


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