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InterContinental Miami
InterContinental Miami
InterContinental Miami
InterContinental Miami
InterContinental Miami
InterContinental Miami
InterContinental Miami

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8.6

Excellent

2,480 reviews

2,480 reviews

View2
Breakfast1
Swimming Pool1
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Miami Sky Lift

170 m

Ultra Music Festival

200 m

Casino Princesa

230 m

Urban Tour Host

410 m

Miami Convention Center

430 m

Popular landmarks
Bayside Marketplace

630 m

American Airlines Arena

970 m

Wynwood And Design District Arts Walk

3.4 km

Marlins Park

3.4 km

Little Havana

3.5 km

Closest landmarks
Lot 20

40 m

Lot 19-6

190 m

Exhale Miami

360 m

Gusman Center for the Performing Arts

450 m

Miami Circle at Brickell Point

460 m

InterContinental Miami

100 Chopin Plaza, Downtown Miami / City Center, Miami (FL), United States, 33131 - See map

Make your best journey to Miami (FL) with the promised standard of IHG Clean Promise, and enjoy free Wi-Fi in all rooms. Strategically situated in Downtown Miami / City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Bayside Marketplace. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Miami (FL)

Front desk [24-hour]

110 meters to public transportation

Inside city center

430 meters to Bayfront Park

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Valet parking

Pets allowed

Complimentary WIFi in all rooms

Front desk [24-hour]

Exercise area

Spa

Check-in/out [express]

Luggage storage

This property is in high demand!

14 travelers have booked today.

Value for money8.2
Location rating9.1
Nearest airportMiami Seaplane Base (MPB)
Distance to airport1.5 km

Rooms available at InterContinental Miami

Excellent
Room comfort & quality

9

Club Intercontinental 1 King City View
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Club Intercontinental Suite 1 King
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
1 King Biscayne Bay View
...
  • Room size: 25 m²/269 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
King Bed City View
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Room
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 single beds or 1 double b...
Enter dates to see prices
2 Double Bed City View
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Club Intercontinental 2 Double City View
...
  • City view
  • Shower and bathtub
  • 2 double beds
Enter dates to see prices
1 King Bd Hearing Mobility Accessible Tub
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
2 Double Bed Biscayne Bay View
...
  • Room size: 25 m²/269 ft²
  • Bay view
  • 2 double beds
Enter dates to see prices

Frequently asked questions

Does InterContinental Miami have a hot tub?

InterContinental Miami does not have a hot tub.

What time is check-in and check-out at InterContinental Miami?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to InterContinental Miami?

For those who wish to drive their own cars, InterContinental Miami has a car park that's close to the hotel. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Miami (FL) with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at InterContinental Miami?

Start your mornings right, with the continental and buffet breakfast options offered at InterContinental Miami. Adults can enjoy breakfast offered with an additional charge of 37 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at InterContinental Miami?

To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

What is the smoking policy at InterContinental Miami?

InterContinental Miami does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to InterContinental Miami?

Bayfront Park Metromover station is the closest train, metro, or bus station, about 110 m away from InterContinental Miami.

What restaurants are nearby InterContinental Miami?

InterContinental Miami is located in Downtown Miami / City Center, famous for good restaurants such as Latin American Bayside Cafe, Union Restaurant and Cafe and Spris Pizza.

What popular shopping places are close to InterContinental Miami?

InterContinental Miami is located in Downtown Miami / City Center area which features shopping places such as Bayside Marketplace, Miami Design District and Brickell City Centre.

What are popular attractions near InterContinental Miami?

Guests at InterContinental Miami can easily visit Wynwood And Design District Arts Walk, Little Havana and Miami Art Museum located in the Downtown Miami / City Center area.

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Explore the neighborhood

What people love about InterContinental Miami

  • 10

    Exceptional
    Staff 

    "Absolutely wonderful hotel and staff."

    Luis

    |

    June 12, 2022

  • 9.2

    Exceptional
    Spaciousness

    "Juan at front desk gave us a lovely spacious room with a view."

    Giulia

    |

    September 2, 2019

  • 9.2

    Exceptional
    Staff 

    "Exceptional staff"

    Elfrida

    |

    August 27, 2019

Overall rating:

8.6

Excellent
2,480 reviews
Cleanliness
8.9
Facilities
8.3
Location
9.1
Read all reviews >
More about InterContinental Miami

More about InterContinental Miami

InterContinental Miami

See the best of Miami (FL) with a stay at InterContinental Miami, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Situated just 620 m from Bayside Marketplace, InterContinental Miami provides an easy base from which to pop out for amenities or souvenirs quickly.
InterContinental Miami provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in Miami (FL). Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer and bathrobes in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. InterContinental Miami is ready to serve your most specific needs. A selection of food types including kosher and halal options is available for guests with dietary restrictions.
Have fun at night with your travel companions right at the hotel's bar. Guests of InterContinental Miami can even have groceries delivered to their room for cooking, using the hotel's special service.
InterContinental Miami offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the yoga room, tennis court and golf course on site in the hotel. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

This is your chance to explore all that Miami (FL) has to offer. Learn about the city's art history with a day at Wynwood And Design District Arts Walk located 3.3 km away, where you can see collections by famous artists. If you're a fan, you'll want to relive the greatest sporting moments of the local team at American Airlines Arena located 970 m away.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Beach

2 mentions

Internet

2 mentions

View

2 mentions

Breakfast

1 mention

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Game room
  • Garden
  • Golf course [on-site]
  • Massage
  • On-site entertainment
  • Pub crawl
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Playground

Access

  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Dog-friendly
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]
  • Parking [paid]
  • Rental car
  • Taxi service
  • Valet parking

Available in all rooms

  • A/C
  • Blackout curtains
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Lock box in room
  • Mini bar
  • Phone
  • Private bathroom
  • Satellite/cable channels
  • Streaming movies
  • Toiletries
  • Video game console
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Continental
  • Italian
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site

Toro Toro

  • Cuisine: Latin American

Olé

  • Cuisine: American

Bluewater

  • Cuisine: American, Pizza
  • Menu: Buffet

Starbucks Coffee

  • No additional information available
Location
100 Chopin Plaza, Downtown Miami / City Center, Miami (FL), United States, 33131
Exceptional
Location

9.1

Airports

  • Miami Seaplane Base (MPB)
    1.5 km
  • Miami International Airport (MIA)
    10.4 km

Public transportation

  • Bayfront Park Metromover station
    110 m
  • First Street Metromover station
    480 m

Hospital or clinic

  • Victoria Nursing and Rehabilitation Center
    2.5 km

Shopping

  • Bayside Marketplace
    630 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Bayside Marketplace
    630 m
  • American Airlines Arena
    970 m
  • Wynwood And Design District Arts Walk
    3.4 km
  • Marlins Park
    3.4 km
  • Little Havana
    3.5 km
  • Vizcaya Museum and Gardens
    4.0 km
  • Miami Seaquarium
    4.8 km
  • Dolphin Mall
    19.6 km
  • Zoo Miami
    26.4 km

Nearby landmarks

  • Lot 20
    40 m
  • Bayfront Park Metromover station
    110 m
  • Miami Sky Lift
    170 m
  • Lot 19-6
    190 m
  • Ultra Music Festival
    200 m
  • Casino Princesa
    230 m
  • Exhale Miami
    360 m
  • Urban Tour Host
    410 m
  • Miami Convention Center
    430 m
  • Bayfront Park
    440 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-18 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 19 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Property announcements

Please note that charges may apply for storing guests' packages. Please note that breakfast-included rates are for a maximum of 2 guests. Breakfast for any additional guests will incur a surcharge. The service charge per night includes the following amenities: - High-speed internet - 24-hour fitness centre access and complimentary attire - Sauna, steam, drench shower, and relaxation room access - 2 bottles of water in-room daily - Daily access on your personal electronic to 'PressReader,' featuring more than 2,000 newspapers and magazines published in 56 languages - Poolside refreshments and suncare - Turndown service, upon request - Black-and-white photocopying and printing - In-room coffee and tea - Luggage storage for day of check-in and check-out Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of InterContinental Miami from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.9
Facilities8.3
Location9.1
Room comfort and quality9.0
Service8.6
Value for money8.2
High score for Miami (FL)
Rating
9+ Exceptional (27)
8-9 Excellent (17)
7-8 Very Good (7)
6-7 Good (7)
<6 Below Expectation (6)
Time of the year
Mar - May (16)
Jun - Aug (20)
Sep - Nov (10)
Dec - Feb (18)
All guests (100)
All room types
All languages

Show reviews that mention 

Showing 64 verified guest comments
1234
9.3
Exceptional
Stephen from United States
Couple
Stayed 3 nights in April 2009

Great Place to Stay in Miami!”

Beautiful lobby, great bar, gorgeous view from the pool. World class spa, rooms are spacious and bathrooms perfect.
Neighborhood is not for walking around, and the park out front is off limits after dark.

The Hotel Intercontinental Miami is a world class hotel in the heart of Miami, FL. Across the water from the Port of Miami, the rooms have a view of Key Biscayne, Virginia Key, Dodge and Fisher Islands, and Biscayne Bay. Next door to the hotel is a large marina and outdoor mall with good restaurants and shops. The American Airlines arena is within walking distance. The bar is very nice, but pricey. The rooms are perfect - large, with new furniture. Bathrooms are huge and have nice amenities. Water pressure and sink drain were both disappointing, but not an issue. We recommend this hotel for anyone looking for an elegant first class hotel in Miami.

Reviewed April 30, 2009

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9.0
Exceptional
Consuelo from Philippines
Business traveler
Stayed 4 nights in March 2009

Always a Lovely Stay”

Location! Safe area, walking distance to the Bayside marketplace mall, American Airlines arena, etc. Extremely friendly and helpful staff. Beautiful view of the Bay.
Wireless Internet fee of $12 per day.

This is my second stay at the Miami Intercontinental Downtown, and once again, it was such a great pleasure to stay there. Everyone on the staff is extremely gracious, and goes out of their way to accommodate any requests and be available to guests, often going the extra mile to be of service. My one and only complaint is the daily fee for wireless internet usage in the rooms, which I think, considering the price of the rooms, should be free of charge. Other than that however, I love this hotel and would gladly stay there again.

Reviewed March 24, 2009

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8.7
Excellent
Signori from Germany
Family with young children
2 Double Bed City View
Stayed 3 nights in November 2015

YOU PAY FOR THE LOCATION”

LOCATION, CLEAN, VIEW

We stayed at the InterContinental for 4 nights with our two kids, 6 and 1 year old. Usual check in time is after 3pm but if you arrive earlier, you will be served at a first come - first in basis at no extra cost. When you check in at the hotel, you will find out that you have to pay USD 15 for internet, etc + USD 39 for parking per day which adds quite an amount to the bill already not cheap. The check-in was fast and easy. We had booked a 2 kingsize bedroom with city view and landed on the 25th floor with a nice view. The last night we moved to bayview on the 6th floor due to noisy neighbours (after calling the security, they were quiet). The rooms are just big enough for a family of 4, nothing really fancy and I think I expected more for the price. The bathrooms are quite spacious and nice, specially the one on the 25th floor. There is a small Starbucks in the mall of the hotel where we took our breakfasts. The hotel has also 2 restaurants which are quite expensive. The location of the hotel is great, you can walk directly to Bayside where you will find a lot of shops and restaurants which is convenient when you travel with young kids, specially in the evening. There is also a playground close to the hotel. After an 8 min drive you are at the kids museum which is amazing and a good time for the smaller ones after visiting the city. Miami Beach & the Art Deco District are only 15 min by car. When you come back to the hotel, a valet will take care of your car, the staff is very nice. The pool is outside on the 5th floor, it was very windy during our stay and we spent only a few hours but you have a great view. The gym center is also convenient, with machines for cardio and weight lifting. The check-out is also convenient and fast, check for Irina at the receptionist desk, she is really helpful. All in all we enjoyed our stay at the InterConti but would have expected a bit more for the price.

Reviewed November 30, 2015

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10.0
Exceptional
Louise from United Kingdom
Couple
King Bed City View
Stayed 4 nights in June 2017

EXCELLENT STAY IN AMAZING HOTEL”

We stayed here for 4 nights and were not disappointed at all. From the moment we checked in the staff looked after us very well and nothing was too much. We were upgraded to a king room on the 28th floor with a magnificent view of the harbour. After seeing other hotels in Miami, we would not have wanted to stay anywhere else. A 5 minute walk to Bayside Market place with many shops, restaurants and places to book tours. The local tram which is free is literally across the road. If we returned to Miami we would not stay anywhere else.

Reviewed June 16, 2017

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10.0
Exceptional
Csaba from Hungary
Couple
Stayed 1 night in January 2014

Ideal base before taking a cruise”

The staff is professional and the views are fantastic from the rooms

My wife and I stayed in this hotel in January 2014 prior to departing on a cruise from Ft. Lauderdale. The staff is very professional and attentive. We were on honeymoon, so they treated us EXTRA NICE. Room was spaceous and nicely furnished with amazing views to the Miami skyline especially the evenings and nights were spectacular from the window. I would stay again in the InterContinetal when next in Miami.

Reviewed January 15, 2014

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9.6
Exceptional
EUN
Couple
King Bed City View
Stayed 1 night in October 2019

nice and kind”

room-clean and neat service- easy check in and good breakfast location- very close to port and downtown of miami will visit again if i come to miami again.

Reviewed November 01, 2019

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9.7
Exceptional
LI from Hong Kong SAR, China
Business traveler
Stayed 3 nights in October 2014

a great hotel”

good location, nice view, friendly staff

it is a great hotel located in downtown Miami and it takes a few minutes walk only to Bayside Marketplace. Also the room is large facing the waterfront. The staff are very friendly.

Reviewed October 15, 2014

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8.0
Excellent
Paul from Netherlands
Couple
Stayed 2 nights in April 2009

Nice hotel but poor parking facilities”

rooms (size+view+etc breakfast is superb not too expensive easy to get to centraly located
Area is a bit boring Main "con" is parking though

really nice rooms, beautiful views over downtown Miami, superb breakfast, not too expensive, easy to get to and centrally located. Although centrally located, the direct area is a bit boring (things are much more happening at South Beach). Main "con" is parking though. When we arrived we were told valet parking is the only option (we paid the full day tariff of $34 to park from midnight to 10am!), and when we investigated ourselves there were metered parking spaces just next to the hotel! Metered tariff was about a dollar an hour from 7am till 2am. Biggest problem there was that the meters didn’t allow you to pay the evening before for the next morning so you have to get out early to fill the meter. But worth the $25-30 you save every night! So overall, hotel was nice, but parking was poor, which isn’t something you’d expect for such a car oriented country …

Reviewed April 19, 2009

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7.0
Very good
Wenny from Indonesia
Family with young children
Stayed 2 nights in December 2013

Great for a crowded lobby hotel indeed...”

Famous chain hotel, Starbucks in the lobby, Walking distance to the Hard Rock Cafe

Will choose another hotel if we're in Miami. This hotel is far from the beach. It took almost half-an-hour in the traffic jam to crossing the bridge to the city center (Lincoln Road, Espanola way, and surrounds). Taxi to the that area is about $25-30/one way. Too far for those looking for shopping areas or beaches.

Reviewed January 27, 2014

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9.3
Exceptional
Satoko from Japan
Couple
Stayed 1 night in July 2013

classy hotel experience”

nice atmosphere, luxurious feeling, very helpful and friendly staff

Our stay at the intercontinental was great. got luxurious atmosphere yet very relaxing. Convenient location for shopping, dining and night out. Staff were very helpful and friendly. Wish we had free access for internet and cart park though.

Reviewed July 19, 2013

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8.7
Excellent
Kok from Malaysia
Business traveler
Stayed 3 nights in September 2013

Good value... Centrally located”

Comfortable, good location and excellent service

The check in was smooth. The front desk person actually recognised me from her previous place in Intercontinental Bangkok, amazing. Room was large with very comfortable bed. Nice shower.... Great location. Will come back again.

Reviewed September 08, 2013

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8.7
Excellent
Shane from Australia
Solo traveler
Stayed 2 nights in September 2012

Great Hotel, great location”

Very comfortable bed and great location Downtown

Nice Hotel, very clean and professional service that you would expect from a large chain hotel. Great foyer, lots of marble, and a Starbucks. Nice view from the room and good pool deck. Great location, close to everything downtown. Bit far from South Beach, if you want the beaches stay at south Beach, it's about $20 away in a cab.

Reviewed September 10, 2012

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8.0
Excellent
Robert from United States
Couple
Stayed 1 night in January 2009

Thumbs Up!”

Excellent view of harbor and cruise terminal, sparkling clean, large room and especially bathroom, very comfortable beds, convenient to Bayside Harbor, Downtown Miami and the free MetroMover public transportation
Low water pressure in the shower, too few reception staff causing fairly long wait to check in

We were very happy with this hotel. It was within easy walking distance to the shops and restaurants on the harbor and in a central downtown location. We were on the harbor side and could see the harbor and the cruise terminal and the ship we were boarding the next day. The hotel was immaculate, the staff friendly and helpful. There was a nice pool area on the fifth floor with a bar. We only had minor issues: a long wait to check in and no clear waiting line, just several guests waiting in a group; also, the water pressure in the shower was a little low.

Reviewed February 01, 2009

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9.2
Exceptional
Giulia from Switzerland
Family with young children
Standard Room
Stayed 2 nights in July 2019

A Beautiful Hotel run by Excellent STAFF !!”

My girls and I loved this Hotel, the staff were very welcoming evenbbefore we arrived !! The exchange via email was always so well received, staff informative and helpful. Juan at front desk gave us a lovely spacious room with a view. Tea and coffee making available in the room. Good location, just a short taxi ride from Hotel to port. The hotel staff will hail you down a taxi and help with luggage if need be...so helpful. Thank you for a wonderful stay ! Hope to stay again in the future. Giulia

Reviewed September 02, 2019

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9.7
Exceptional
Karen from United States
Family with teens
Stayed 1 night in March 2008

Intercontinental a hit!”

Absolutely loved this hotel. Upon check in, I requested a room that would have a view of the cruise pier so that we could see our ship in the morning and also enjoy the water view. I was not sure that they would accomodate my request since I did not book the hotel through them, but rather through Agoda at a significant savings. They responded with a "no problem" attitude and we were viewing the water from the 16th floor of our hotel.

Reviewed March 24, 2008

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7.3
Very good
Kaini from Singapore
Group
Stayed 3 nights in December 2011

Great view and service”

Frontdesk manager and information counter staff are great!

The hotel room is spacious with great seaview. Front desk manager who is a Dominican is very friendly and the information counter staff are very warm and helpful. Gave us a lot of great tips n coupons! The location is good, nearby the free downtown metro. Free nice crossiont and coffee in the morning, However, front desk staff are not so friendly when we doing check in and check out. Gave us one word answer for our questions. Also, they actually want to charge us delivery charge for asking for hot water to our room, first experience whereby room service comes with delivery charge!

Reviewed January 05, 2012

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8.7
Excellent
Stephanie from United States
Couple
Stayed 2 nights in March 2009

WMC 2009”

The hotel was very pretty and clean. Large, lots of accomodations, right on the bay.
Because the hotel is right on the water, bugs are a problem (roaches).

The hotel was very nice and pretty. It was walking distance from Ultra Music Festival (the reason for our stay). The staff is very nice, and the hotel seemed to be in excellent conditions. We ordered room services a couple of times, and while the food was delicious, it is costly. I really have no complaints regarding the hotel, and I would stay there again.

Reviewed April 01, 2009

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8.7
Excellent
Justin from United States
Couple
Stayed 1 night in June 2010

Decent Hotel, Great View”

Great view, near the port, comfortable beds, free wifi
Hotel drinks and food were extremely expessive

Just stayed at the hotel over night before leaving on a cruise in the morning. My girlfriend and I woke up to a lovely view, though, as we got our stuff together to check out. Also, the service was great, with the staff quickly and courteously locating some toiletries we forgot to pack. We wish that we could have gotten more acquainted with the amenities, but our stay was short. Once thing to point out, though, two bottles of water from the hotel bar were $12 before tips, a little on the pricey side, even for a hotel bar. Also, the hotel is a cab ride away from any decent food.

Reviewed June 17, 2010

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9.0
Exceptional
Chen from China
Business traveler
Stayed 6 nights in August 2012

Scenery charming hotel”

face to the sea

when you open the window curtain, you will find the very nice scenery in you eyes. The blue sky and blue sea. There are many yachts in the sea. If you wake up earlier morning, you can see sun rising. More, you can see the sunset. Very nice scenery hotel in good position closed to the sea.

Reviewed August 26, 2012

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10.0
Exceptional
Umer from Pakistan
Couple
Stayed 2 nights in December 2008

A good experience”

This hotel is very ideally located. You can enjoy a lot of things by staying at this hotel.
The swimming pool was very windy due to the construction of buildings around it and its location. The management needs to do something about it.

This hotel provides very reasonable and ideally located acommodation. i would definitely recommend this hotel.

Reviewed January 06, 2009

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