Recent customer comments

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Good



based on 473 reviews
  • Cleanliness 6.6
  • Facilities 5.0
  • Location 9.1
  • Room Comfort/Standard 6.4
  • Service 6.4
  • Value for money 6.2
  • Food/Dining 6.0
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Ellen from United States
Family with teens
Standard Room
Stayed 2 nights in January 2014
Comfortable, Clean, Helpful Staff, Good Value
Location, cleanliness and comfort
Very conveniently located, clean hotel with helpful staff, available dining options and within walking distance of many cultural and shopping options.
Reviewed January 18, 2014
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Jean-Rene from Canada
Couple
Standard Room
Stayed one night in January 2014
Good location
Updated decor, location & price
Washroom had mold on the ceiling and heating was quite loud. Rooms are very small, but still cozy enough for a couple without being ridiculous.
Reviewed January 14, 2014
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Saul from United States
Solo traveler
Standard Room
Stayed one night in January 2014
I would never recommend this hotel to anyone.
Location, cheap
You get what you pay for. Hallways and stairwell were smelly and dirty. Room had torn wallpaper, lots of dust, bad heating. This hotel was more like a motel. I would not let any of my friends or relatives stay there or at any Best Western anywhere.
Reviewed January 10, 2014
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Yiya from Taiwan
Solo traveler
Standard Room
Stayed one night in January 2014
design hotel
design, convenient & nice staff
Reviewed January 08, 2014
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Jason from United States
Couple
Deluxe Queen
Stayed one night in January 2014
Noisy
Nothing everything about this hotel was bad
Reviewed January 07, 2014
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Van from Vietnam
Couple
Standard Room
Stayed 2 nights in December 2013
Perfect location, near restaurant, theatres
Perfect location, great breafast for good price, friendly staff
Perfect location, theater, restaurant and bars are very close. Breakfast is good with resonable price. Friendly staff, clean room but room is quite small and expensive.
Reviewed January 02, 2014
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Samuel from United States
Business traveler
Standard Room
Stayed 2 nights in December 2013
Decent hotel for the money given the location.
Location, price, cleanliness
For NYC during Christmastime, it was very cheap, especially as the hotel is less than a block from Times Square. The reason for the low price became apparent as the room was tiny; my dorm room in college was bigger. Never could get the internet to work and had some trouble keeping the door closed. Staff was attentive and check-in/out was a breeze.
Reviewed December 25, 2013
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Romulo from United States
Couple
Standard Room
Stayed 8 nights in November 2013
Great location. Room a little bit old.
Location, location, huge bed
The hotel is centrally located. Just a few steps from Times Square. Great for tourists who spend the whole day away. The room was a little bit old. The heater had a leak, but one would perfectly live with that. Clean and comfortable.
Reviewed December 18, 2013
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Kanokporn from Thailand
Couple
Standard Room
Stayed one night in December 2013
good location, few minutes walk from Time Square
location
Reviewed December 13, 2013
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Santhosh from India
Business traveler
Twin Twin Bed
Stayed 2 nights in August 2013
The stay was pretty good. The location is awesome.
Near to Times Square and good quality restaurants.
The stay was good. The hotel is old and well maintained. it is located near times square and very convenient if you are a business traveller. Very close to good restaurants and public transport.
Reviewed November 24, 2013
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